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Attachment 8 TE-1-4b-PRS Part 2 Table
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TE 1-4b PRS
| ATTACHMENT 8: TE 1-4b PRS Part 2 Table | |||||||
| Logistics Base Operations Support Services | |||||||
| FORT McCOY, WISCONSIN | |||||||
| TE 1-4b PERFORMANCE REQUIREMENT SUMMARY (PRS) (Part 2) (Effective 1 January 2013) | |||||||
| CLIN / SUB ELEMENT (Column A) | PWS PARAGRAPH (Column B) | PRS NUMBER (Column C) | WORKLOAD INDICATOR(S) (Column D) | PERFORMANCE STANDARD (Column E) | ACCEPTABLE LEVEL OF PERFORMANCE MAXIMUM ALLOWABLE DEGREE OF DEVIATION FROM THE REQUIREMENT (Column F) | METHOD OF SURVEILLANCE (Column G) | CONSEQUENCES OF FAILURE TO MEET PERFORMANCE STANDARD (Column H) |
| Project Management | C.1.2.5.2 Programmed Requirements | 00-A | A. Programmed requirements listed on TE 1-2 Data Summary List will be submitted IAW the data criteria stated in PWS paragraph C.1.2.5.1. | 0.00% | 100% Inspection | Results will be reported in CPARS. | |
| Project Management | C.1.3.1 Quality Management System | A0-A | A. Provide the COR/ACOR and DGR a copy of all ISO 9001-2008 Quality control system documentation (Level A, B, & C) that pertain to the work being performed at least 30 calendar days prior to implementation and no later than 14 calendar days prior to implementing any changes to the documents. | 0.00% | 100% Inspection | Results will be reported in CPARS. | |
| Project Management | C.1.3.1 Quality Management System | A0-B | B. Conduct a thorough internal audit monthly of at least one element of the ISO 9001-2008 standards every month. | 0.00% | 100% Inspection | Results will be reported in CPARS. | |
| Project Management | C.1.3.1 Quality Management System | A0-C | C. Ensure that all elements of the ISO 9001-2008 standards are audited at least once each calendar year. | 0.00% | 100% Inspection | Results will be reported in CPARS. | |
| Project Management | C.1.3.1 Quality Management System | A0-D | D. Provide the COR/ACOR a copy of the results of all internal and external audits of their ISO 9001-2008 system no later than the 5th calendar day of the following month. | 0.00% | 100% Inspection | Results will be reported in CPARS. | |
| X001 | C.5.2.1 CIF Operation | 01-A | # of inventories | A. Inventory is performed annually as scheduled by the CIF PBO and results are forwarded to the CIF PBO no later than 5 GBDs after inventory completion. | 0.00% | 100% Inspection | Reduce Monthly Payment by the Number of Defects times the price per each Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X001 | C.5.2.1 CIF Operation | 01-B | # of inventories | B. Causative research results will be provided to the CIF PBO no later than 5 GBDs after inventory completion. | 0.00% | 100% inspection | Reduce Monthly Payment by the Number of Defects times the price per each Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X001 | C.5.2.1 CIF Operation | 01-C | # of inventories | C. Inventory is within plus or minus 2.5% of the authorized stockage in accordance with DA Pam 710-2-1 | 0.00% | 100% Inspection | Reduce Monthly Payment by the Number of Defects times the price per each Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X001 | C.5.2.1 CIF Operation | 01-D | # of inventories | D. 100% accountability of all supporting documents will be maintained. | 1.00% | Random Sampling | Results will be reported in CPARS. |
| X001 | C.5.2.2 Shipping and Receiving Equipment | 02-A | # of pieces of equipment shipped and received using FEDLOG Unit of Issue | A. Quantity shipped will equal quantity received at the gaining organization as annotated on DA Form 3161. | 0 per month | Customer Complaint | Results will be reported in CPARS. |
| X001 | C.5.2.2 Shipping and Receiving Equipment | 02-B | # of pieces of equipment shipped and received using FEDLOG Unit of Issue | B. Items shipped will match NSN annotated on DA Form 3161. | 1 per month | Customer Complaint | Results will be reported in CPARS. |
| X001 | C.5.2.2 Shipping and Receiving Equipment | 02-C | # of pieces of equipment shipped and received using FEDLOG Unit of Issue | C. Processed receipt documents for Priority 01-03 stock shall be provided to CIF PBO no later than 1 GBD of receipt. | 1 per month | Customer Complaint | Results will be reported in CPARS. |
| X001 | C.5.2.2 Shipping and Receiving Equipment | 02-D | # of pieces of equipment shipped and received using FEDLOG Unit of Issue | D. Receipt documents for all other priorities shall be provided to CIF PBO no later than 2 GBDs of receipt. | 2 per month | Customer Complaint | Results will be reported in CPARS. |
| X002 | C.5.3.1 Inventory Control and Accountability | 03-A | # of 100% wall-to-wall inventories; # of special inventories | A. Inventory accuracy rate will remain between 95% - 100%. | 0.00% | 100% inspection | Results will be reported in CPARS. |
| X002 | C.5.3.1.1 Wall-to-Wall 100% Inventory | 04-A | # of 100% wall-to-wall inventories | A. Conduct location survey and 100% wall-to-wall inventory IAW the requirements of PWS paragraph C.5.3.1.1. | 0.00% | 100% inspection | Reduce Monthly Payment by the Number of Defects times the price per each Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X002 | C.5.3.1.2 Special Inventories | 05-A | # of special inventories | A. Conduct special inventories generated by SARSS-1 IAW the requirements of PWS paragraph C.5.3.1.2. | 0.00% | 100% inspection | Reduce Monthly Payment by the Number of Defects times the price per each Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X002 | C.5.3.2 Receiving | 06-A | # of stock and retrograde receipts processed | A. Receipt documents contain required and accurate information. | 1 per month | Customer Complaint | Results will be reported in CPARS. |
| X002 | C.5.3.2 Receiving | 06-B | # of stock and retrograde receipts processed | B. Receipt data will be accurately posted to SARSS-1 each GBD. | 1 per month | Customer Complaint | Results will be reported in CPARS. |
| X002 | C.5.3.3 Material Release Order (MRO) | 07-A | # of MROs | A. Materiel release denial rate will not exceed 1%. | 0.00% | 100% inspection | Results will be reported in CPARS. |
| X002 | C.5.3.4 Stock Readiness Program (SRP) | 08-A | # of reports submitted | A. Provide the Stock Readiness Monthly Worksheet to the AO no later than the 5th GBD of each month. | 0.00% | 100% inspection | Reduce Monthly Payment by the Number of Defects times the price per each Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X002 | C.5.3.4 Stock Readiness Program (SRP) | 08-B | # of reports submitted | B. Provide LLRC Inspection Checklist to the AO no later than the 5th GBD of each month. | 0.00% | 100% inspection | Reduce Monthly Payment by the Number of Defects times the price per each Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X002 | C.5.3.5 Classification Point | 09-A | # of turn-ins processed - Exchange Pricing | A. Process into SARSS-1 customer turn-in documents for all unserviceable supply Class IX reparable components with Exchange Pricing credit no later than 1 GBD after submission of turn-in document. | 1 per month | Customer Complaint | Results will be reported in CPARS. |
| X002 | C.5.3.5 Classification Point | 09-B | # of turn-ins processed - all others | B. Process into SARSS-1 all other customer turn-in documents no later than 5 GBDs after receipt. | 2 per month | Customer Complaint | Results will be reported in CPARS. |
| X002 | C.5.3.7 Management of Arms Vault and Sensitive and Controlled Items | 10-A | A. Security controls are enforced IAW Army Regulations. | 0.00% | Random Sampling | Results will be reported in CPARS. | |
| RESERVED | 11-A | RESERVED | RESERVED | ||||
| RESERVED | 11-B | RESERVED | RESERVED | ||||
| RESERVED | 11-C | RESERVED | RESERVED | ||||
| RESERVED | 11-D | RESERVED | RESERVED | ||||
| RESERVED | 11-E | RESERVED | RESERVED | ||||
| X004 | C.5.5.2 Store, Issue, and Receive Linen | 13-A | # of linen items issued/turned-in | A. DOL Form 2076 Linen /Issue Exchange/Turn-in is filled out with all information required | 4.00% | Random Sample | Results will be reported in CPARS. |
| X004 | C.5.5.2 Store, Issue, and Receive Linen | 13-B | # of linen items issued/turned-in | B. DOL Form 2076 Linen /Issue/Exchange/Turn-in is provided to DGR no later than 3 GBDs after transient training customer departure | 1.00% | 100% Inspection | Results will be reported in CPARS. |
| X004 | C.5.5.2 Store, Issue, and Receive Linen | 13-C | # of linen items issued/turned-in | C. DOL Form 2076 Linen/Issue/Exchange/Turn-in sheet is provided to DGR no later than the 3rd GBD of each month for all other customers | 1.00% | 100% Inspection | Results will be reported in CPARS. |
| X004 | C.5.5.2 Store, Issue, and Receive Linen | 13-D | # of linen items issued/turned-in | D. All shortages accurately reported on DOL Form 193 Shortage/Damage/Credit | 0.00% | 100% Inspection | Results will be reported in CPARS. |
| X006 X008 | C.5.7.3 Work Order Management | 14-A | # of open maintenance requests inventoried, to include serial number inventories of weapons; # of open maintenance requests that require serial number inventories | A. No later than 28 calendar days after the performance start date and each option year start date: the Contractor shall conduct an annual inventory of the items identified on every open work order (not in U status) by matching the open work order to the item(s) identified. | 0.00% | 100% Inspection | Results will be reported in CPARS. |
| X006 X008 | C.5.7.3 Work Order Management | 14-B | # of Maintenance Requests posted with information and scheduled for PMCS on GFP, installation TDA vehicles/ equipment, and ATC equipment; # of Maintenance Requests posted with information and scheduled for reimbursable work | B. Contractor shall submit all customer requests for on-site repairs to the DGR for approval. | 10.00% | 100% Inspection | Invoice billings for all unapproved maintenance requests will not be reimbursed. |
| X006 X008 | C.5.7.4.5 Combination Locking Devices | 15-A | # of manhours for completed maintenance requests, major group L | A. The Contractor shall ensure that anyone repairing or changing combination locking mechanisms and setting combination has a valid GSA lock/vault/container inspection certification. | 0.00% | 100% Inspection | Invoice reduction for fully burdened direct labor price on all locking device work orders performed by non-certified employee. |
| X006 | C.5.7.4.6 Fire Extinguishers | 16-A | # of manhours for completed maintenance requests, major group L | A. The Contractor shall ensure that all work performed on fire extinguishers is IAW NFPA 10 Standards. | 0 per month | Customer Complaint | Invoice reduction for fully burdened direct labor price on all fire extinguishers work orders. |
| X006 | C.5.7.4.6 Fire Extinguishers | 16-B | # of manhours for completed maintenance requests, major group L | B. The Contractor shall label/mark/tag next required inspection/test date to Department of Transportation (DOT) standards. | 0 per month | Customer Complaint | Results will be reported in CPARS. |
| X006 X008 | C.5.7.4.7 Fabrication of Metal/Non-Metal Items | 17-A | # of manhours for completed maintenance requests, all major groups | A. The Contractor shall obtain approval from the DGR prior to proceeding with fabrication of any items. | 0.00% | 100% Inspection | Invoice reduction for fully burdened direct labor price on all unapproved fabrication work orders. |
| X006 X008 | C.5.7.5.1 Inventories | 18-A | # of maintenance requests that require serial number inventories (to include serial number of weapons); # of shop stock lines inventoried; # of open maintenance requests that require serial number inventories | A. The Contractor shall document the results of each inventory, retain the results until the next scheduled inventory, and provide the results to the DGR no later than 5 GBDs after completion of the inventory. | 0.00% | 100% Inspection | Results will be reported in CPARS. |
| X006 X008 | C.5.7.5.1 Inventories | 18-B | # of maintenance requests that require serial number inventories (to include serial number of weapons); # of shop stock lines inventoried; # of open maintenance requests that require serial number inventories | B. Conduct and document causative research for controlled items, small arms parts with a CIIC other than "U", durable hand tools valued greater than $100 per incident, nonexpendable items, and for any other losses greater than $1,000.00 in extended line item value and notify the DGR no later than 30 calendar days after discovery of the loss. | 0 per month | Customer Complaint | Results will be reported in CPARS. |
| X006 X008 | C.5.7.5.2 Stock Record Accounts | 19-A | # of supply class II, III, IV, and IX items issued to maintenance request | A. Issue available supplies and repair parts to meet customer timelines. | 2 per month | Customer Complaint | Results will be reported in CPARS. |
| X006 X008 | C.5.7.5.3 Procurement | 20-A | # of local purchases requests | A. The Contractor shall procure all supplies and material that have no valid NSN through a commercial vendor when approved by the DGR | 0.00% | 100% Inspection | Invoice billings for all unapproved supplies and material will not be reimbursed. |
| X006 X008 | C.5.7.5.3 Procurement | 20-B | # of Supply class II, III, IV, and IX requisitions through SARSS-1; # of local purchases requests | A. The contractor shall obtain approval from the DGR prior to requisitioning any additional or replacement hand tools and shop equipment. | 10.00% | 100% Inspection | Invoice billings for all unapproved replacement hand tools and shop equipment will not be reimbursed. Invoice reduction for the price for all unapproved replacement hand tools and shop equipment requisitioned through SARRS-1 . |
| X006 | C.5.7.5.6 Turn-Ins | 21-A | # of turn-ins | A. The Contractor shall transport excess and/or unserviceable items identified for turn-in to the SSAs turn-in point with appropriate documentation. | 0.00% | 100% Inspection | Results will be reported in CPARS. |
| X006 | C.5.7.5.6 Turn-Ins | 21-B | # of turn-ins | B. Prepare a turn-in document for any unserviceable supply class IX reparable component with exchange pricing or unserviceable credit and ensure that the turn-in document is received in the Retail Supply SARSS-1 database no later than 50 calendar days from the date that the SARSS-1 database shows the serviceable component with the same NSN was received at IMMA. | 0.00% | 100% Inspection | The Government will deduct costs from the contractor’s current or subsequent invoices equal to the value of the Delta Bill received for failing to meet turn-in timelines for exchange pricing items. |
| X006 X008 | C.5.7.5.7 Records | 22-A | # of Supply class II, III, IV, and IX requisitions through SARSS-1; # of local purchases requests; # of turn-ins | A. The Contractor shall assign a document number to all requisitions and turn-ins, and maintain a document register for 3 calendar years. | 10.00% | 100% Inspection | Results will be reported in CPARS. |
| X006 | C.5.7.7 Packing, Crating, and Shipping | 23-A | # of items packed/crated, and shipped | A. The Contractor shall receive, process, pack/crate to appropriate military specifications and special packing instructions (SPI), and coordinate the shipment of supply class II, VII and IX items associated with missions such as but not limited to: USARC Special Projects, Depot rebuild programs, etc., when approved by the DGR. | 1 per month | Customer Complaint | Validated complaint will result in reduction to the contractor's invoice equal to price to repair or replace item. |
| X006 | C.5.7.7 Packing, Crating, and Shipping | 23-B | # of items processed for packing/crating, and shipping | B. The contractor shall create and maintain a document registry that records all reference shipping document number, shipping requester, nomenclature of item shipped, serial number, date shipped, shipped to address, Shipped to POC, shipped to POC phone number, Transportation Division control number and CBL number. | 0.00% | 100% Inspection | Results will be reported in CPARS. |
| X006 X008 | C.5.7.8 Technical Inspections | 24-A | # of manhours for completed maintenance requests, all major groups | A. Have a rejection or rework rate not greater than 3% (the number of items being reprocessed into a commodity shop for rework, divided by the total number of items repaired by that commodity shop per month). | 3.00% | 100% Inspection | Invoice billings for any man-hours associated with rework or a valid customer reject will not be reimbursed. |
| X006 X008 | C.5.7.8 Technical Inspections | 24-B | # of manhours for completed maintenance requests, all major groups | B. Contractor shall ensure that all vehicles are secured until owning unit/organization signs for the equipment at time of pick up. | 0.00% | 100% Inspection | Results will be reported in CPARS. |
| X006 X008 | C.5.7.8 Technical Inspections | 24-C | # of manhours for completed maintenance requests, all major groups | C. Perform an initial inspection and a final inspection on all items on maintenance request except those maintenance requests that required no repair action. Document all inspections by annotating deficiencies found and corrective action taken on a DA Form 2404. | 1.50% | Random Sample | Results will be reported in CPARS. |
| X006 X008 | C.5.7.8 Technical Inspections | 24-D | # of manhours for completed maintenance requests, all major groups | D. Create and maintain one consolidated technical assistance log that documents the date, time, external customer, person providing the technical assistance, and description of technical assistance provided. | 0.00% | 100% Inspection | Results will be reported in CPARS. |
| X006 X008 | C.5.7.8 Technical Inspections | 24-E | # of manhours for completed maintenance requests, all major groups | E. Load and unload equipment no later than the customer's timeline. | 1 per month | Customer Complaint | Results will be reported in CPARS. |
| X006 X008 | C.5.7.9 Load Test Lifting and Holding Equipment | 25-A | # of manhours for completed maintenance requests, major groups B, C, D, K, L | A. The Contractor shall perform Load Tests and annual function test/inspection on lifting equipment as specified by TB 43-0142. The Contractor shall notify the Government ACOR(s) a minimum of 1 GBD prior to conducting load test, or annual function test/inspection on lifting and holding equipment (i.e. Items on maintenance request), and GFE. The Contractor shall not delay testing more than 1 GBD waiting for a Government ACOR. | 0.00% | 100% Inspection | Invoice billings for any manhours associated with rework or rejection will not be reimbursed. |
| X006 | C.5.7.14 Protection of Sensitive Items and Weapons | 26-A | A. Contractor shall designate in writing the names and duty positions of each person authorized to have unaccompanied access to the arms room vaults. | 0.00% | 100% Inspection | Results will be reported in CPARS. | |
| X006 | C.5.7.14 Protection of Sensitive Items and Weapons | 26-B | B. Prior to the last GBD of March, June, September, and December: the Contractor shall conduct physical inventory by serial number of all weapons on-hand and compare the on-hand weapon serial numbers to the weapons serial number on open maintenance requests or on valid hand-receipts. The Contractor shall conduct a physical count by model type of all weapons upon opening, change of key custody, and prior to closing a weapons storage vault. | 0.00% | 100% Inspection | Results will be reported in CPARS. | |
| X006 | C.5.7.16 Cannibalization Point Operations | 27-A | # of supply class IX lines inventoried from spreadsheet | A. The Contractor shall maintain TL 5.7-4 Cannibalization Point Inventory which identifies all supply class VII end item and all loose supply class IX items that have been removed from an end items by NSN, nomenclature, quantity issued, AMDF value of issued items, supply condition code, and location. The Contractor shall ensure TL 5.7-4 is up-dated monthly and given to the Accountable Officer, ACOR(s), and DGR no later than the 5th calendar day of each month. | 0.00% | 100% Inspection | Results will be reported in CPARS. |
| X006 | C.5.7.17 Central Vehicle Wash Facility (CVWF) | 12-A | # of days open & operational | A. Meet customer needs, comply with environmental rules, and report and/or repair facility deficiencies | 1 per month | Customer Complaint | Results will be reported in CPARS. |
| X006 | C.5.7.17 Central Vehicle Wash Facility (CVWF) | 12-B | # of days open & operational | B. Facility is operational, stocked and interior and exterior areas cleaned IAW TL 5.7-5 CVWF Inspection Checklist | 6.50% | Random Sample | Reduce Monthly Payment by the Defective Percentage of the Lot Size times the price per each Workload Indicator from the Contractor's final proposal. Defective Percentage is based on number of defects found in the Sample Size. Results will be reported in CPARS. |
| X010 | C.5.8.1 Railcar Movement (Load/Unload Railcars) | 28-A | # of Railcar Movements | A. Position railcars as designated by the DGR. | 0.00% | 100% Inspection | Reduce Monthly Payment by the Number of Defects times the price per each Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X010 | C.5.8.2 Railcar Movement (Other) | 29-A | # of Railcar Movements | A. Position or move railcars as designated by the DGR. | 15.00% | 100% Inspection | Reduce Monthly Payment by the Number of Defects times the price per each Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X010 | C.5.8.3 Locomotive PMCS | 30-A | # of PMCS Performed | A. Perform PMCS utilizing DD Form 862. | 2.50% | 100% Inspection | Reduce Monthly Payment by the Number of Defects times the price per each Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X011 | C.5.9.1 Driver's Performance Test (Road Test) | 31-A | # of Road Tests Conducted | A. Road test will be conducted by a qualified official. | 0.00% | 100% Inspection | Reduce Monthly Payment by the Number of Defects times the price per each Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X011 | C.5.9.1 Driver's Performance Test (Road Test) | 31-B | # of Road Tests Conducted | B. Conduct road test IAW AR 600-55 utilizing ROAD TEST SCORE SHEET. | 4.00% | 100% Inspection | Reduce Monthly Payment by the Number of Defects times the price per each Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X011 | C.5.9.2.1 Transportation Requests | 32-A | # of Passenger Movements Provided | A. Provide passenger movement per customer request. Contractor will arrive at pick up location no later than 5 minutes of requested time. | 4.00% | Random Sampling | Reduce Monthly Payment by the Defective Percentage of the Lot Size times the price per each Workload Indicator from the Contractor's final proposal. Defective Percentage is based on number of defects found in the Sample Size. Results will be reported in CPARS. |
| X011 | C.5.9.2.2 La Crosse Airport Service | 33-A | # of La Crosse Airport Trips (round trip) Scheduled | A. Shuttle service is provided at DGR approved scheduled times. | 2 per month | Customer Complaint | Results will be reported in CPARS. |
| X011 | C.5.9.2.2 La Crosse Airport Service | 33-B | # of unscheduled trips (round trip) | B. Pick up passengers at airport no later than 1.5 hours of receiving call from customer. | 2 per month | Customer Complaint | Results will be reported in CPARS. |
| X011 | C.5.9.2.3 Taxi Service | 34-A | # of Taxi Runs | A. Pick up passenger(s) no later than 15 minutes of requested pick up time. | 2 per month | Customer Complaint | Results will be reported in CPARS. |
| X011 | C.5.9.3 Cargo Movement | 35-A | # of Trips 4-5 Ton Truck | A. Arrive at origin no later than 10 minutes of requested pick up time | 10.00% | 100% Inspection | Reduce Monthly Payment by the Number of Defects times the price per each Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X011 | C.5.9.3 Cargo Movement | 35-B | # Tractor Trailer Trips | B. Arrive at origin no later than 10 minutes of requested pick up time | 10.00% | 100% Inspection | Reduce Monthly Payment by the Number of Defects times the price per each Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X011 | C.5.9.3 Cargo Movement | 35-C | # of Trips Less Than 4 Ton Trucks | C. Arrive at origin no later than 10 minutes of requested pick up time | 4.00% | 100% Inspection | Reduce Monthly Payment by the Number of Defects times the price per each Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X011 | C.5.9.4 On-Post Vehicle Wash Facility | 36-A | # of GBDs | A. Facility is operational, stocked and maintained. | 10.00% | Random Sampling | Reduce Monthly Payment by the Defective Percentage of the Lot Size times the price per each Workload Indicator from the Contractor's final proposal. Defective Percentage is based on number of defects found in the Sample Size. Results will be reported in CPARS. |
| X011 | C.5.9.5 Dispatch Vehicles | 37-A | # of hours operatinal | A. Dispatch procedures as stated in PWS paragraph are performed and documented. | 6.50% | 100% Inspection | Results will be reported in CPARS. |
| X011 | C.5.9.5 Dispatch Vehicles | 37-B | # of Vehicles Cleaned | B. Clean U-Drive-It fleet vehicles prior to dispatch. | 2 per month | Customer Complaint | Results will be reported in CPARS. |
| X011 | C.5.9.5 Dispatch Vehicles | 37-C | # of Times PMCS Performed | C. Perform PMCS IAW DOL Form 1156-2 no more than 7 calendar days prior to dispatch. | 4.00% | Random Sampling | Reduce Monthly Payment by the Defective Percentage of the Lot Size times the price per each Workload Indicator from the Contractor's final proposal. Defective Percentage is based on number of defects found in the Sample Size. Results will be reported in CPARS. |
| X011 | C.5.9.6 Service Requirement and Vehicle Repair | 38-A | # of Vehicles Delivered and # of Vehicles Picked Up | A. Deliver vehicle to vendor or pick up from vendor no later than 10 business hours after DGR notification. | 6.50% | Random Sampling | Reduce Monthly Payment by the Defective Percentage of the Lot Size times the price per each Workload Indicator from the Contractor's final proposal. Defective Percentage is based on number of defects found in the Sample Size. Results will be reported in CPARS. |
| X012 | C.5.10.1 Inbound Freight | 39-A | # of Deliveries | A. Deliver inbound small package and LTL freight received no later than COB next GBD. | 2 per month | Customer Complaint | Results will be reported in CPARS. |
| X012 | C.5.10.1 Inbound Freight | 39-B | # of TL and LTL Pieces Unloaded | B. TL and LTL freight is unloaded no later than time limits specified in the Rules Publication (MFTURP-1). | 10.00% | Random Sampling | Reduce Monthly Payment by the Defective Percentage of the Lot Size times the price per each Workload Indicator from the Contractor's final proposal. Defective Percentage is based on number of defects found in the Sample Size. Results will be reported in CPARS. |
| X012 | C.5.10.2 Outbound Freight | 40-A | # of pieces TL and LTL loaded | A. TL and LTL freight is loaded no later than time limits specified in the Rules Publication (MFTURP-1). | 1 per month | Customer Complaint | Results will be reported in CPARS. |
| X012 | C.5.10.2 Outbound Freight | 40-B | # of pieces TL and LTL loaded | B. Pick up freight based on customer request. | 2 per month | Customer Complaint | Results will be reported in CPARS. |
| X012 | C.5.10.3 Material Handling Equipment (MHE) Support | 41-A | # MHE Requests Supported | A. Provide MHE support as designated by the DGR . | 1 per month | Customer Complaint | Results will be reported in CPARS. |
| X013 | C.5.11.1 Correspondence Receipt and Distribution, Postal Equipment | 42-A | # of days support provided | A. Daily correspondence is: |
1) properly routed,
| 2) identifying date stamp imprint is legible, & 3) necessary logs are updated within 2 GBD | 1 per month, each | Customer Complaint | Results will be reported in CPARS. | ||
| X013 | C.5.11.2 JPPSO/PPPO Electronic Documentation | 43-A | # of records transmitted | A. Records transmitted are: |
1) legible & complete (no missing pages),
2) labeled IAW JPPSO requirements, and
| 3) dispatched within 30 minutes of DPS shipment record submission | 2 per month, each | Customer Complaint | Results will be reported in CPARS. | |||
| X013 | C.5.11.3 | |||||
| Personal Property Counseling | 44-A | # of counselings performed | A. Counseling sessions are conducted by a personal property subject matter expert | 1 per month | Customer Complaint | Results will be reported in CPARS. |
| X013 | C.5.11.3.1 | |||||
| Personal Property Briefings / Presentations | 45-A | # of presentations conducted | A. Presentations are conducted by a personal property subject matter expert | 2 per year | Customer Complaint | Results will be reported in CPARS. |
| X013 | C.5.11.3.1 | |||||
| Personal Property Briefings / Presentations | 45-B | # briefings generated | B. Briefing material content is current and pertinent to the intended audience | 1 per quarter | Planned Sampling | Results will be reported in CPARS. |
| X013 | C.5.11.4 | |||||
| Personally-Procured Moves (PPM) - Incentive Based & Actual Cost Reimbursement (ACR) Methods | 46-A | # of PPM requests received | A. A Valid entitlement exists for PPMs issued | 6.50% | Random Sampling | Results will be reported in CPARS. |
| X013 | C.5.11.4 | |||||
| Personally-Procured Moves (PPM) - Incentive Based & Actual Cost Reimbursement (ACR) Methods | 46-B | # of incentive PPMs received | B. Incentive PPM is in a "pay ready" status when submitted to the DGR for processing | 12.00% | 100% Inspection | Reduce Monthly Payment by the Number of Defects times the Cost/Value of the Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X013 | C.5.11.4 | |||||
| Personally-Procured Moves (PPM) - Incentive Based & Actual Cost Reimbursement (ACR) Methods | 46-C | # of ACR PPMs received | C. ACR PPM is in a "pay ready" status when submitted to the DGR for processing | 15.00% | 100% Inspection | Reduce Monthly Payment by the Number of Defects times the Cost/Value of the Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| RESERVED | 47-A | RESERVED | RESERVED | |||
| X013 | C.5.11.6 | |||||
| Excess Costs | 48-A | # of records processed | A. Documents issued for collection of excess costs are accurate, suitably descriptive and issued no later than 5 GBDs of received monies or upon identifying unpaid debts | 20.00% | 100% Inspection | Reduce Monthly Payment by the Number of Defects times the Cost/Value of the Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X013 | C.5.11.7 | |||||
| Customer Service Support | 49-A | # of customers supported | A. Customer service support will be of the highest standard - expeditious and focused on issue resolution | 3 per month | Customer Complaint | Results will be reported in CPARS. |
| X013 | C.5.11.12 | |||||
| Process Invoices - Manual & Electronic | 50-A | # of manual invoices received | A. Invoice processing shall be in compliance with the Prompt Payment Act prior to submission to the DGR for certification | 4.00% | 100% Inspection | Reduce Monthly Payment by the Number of Defects times the Cost/Value of the Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. |
| X013 | C.5.11.12 | |||||
| Process Invoices - Manual & Electronic | 50-B | # of electronic invoices received | B. Monitor, log, prepare cost analysis and provide shipment documentation on a daily basis to the DGR to facilitate prompt invoice processing (no later than 3 GBDS of receipt) by the DGR | 6.50% | 100% Inspection | Results will be reported in CPARS. |
| 0016 0017 0018 | C.5.11.13.1 | |||||
| Government-Procured Moves (GPM) | 51-A | # of GPMs processed | A. GPM shipment: |
1) entitlement is valid and properly funded,
2) requested services are authorized,
3) processing is DTR, Part IV compliant, &
| 4) DPS record contains proper line of accounting and format | 6.50% | Random Sampling | Results will be reported in CPARS. |
| 0016 0017 0018 | C.5.11.13.2 | ||
| Non-Temporary Storage (NTS) | 52-A | # of handle in, handle out, all other transactions & extension requests; # of all other transaction types; # of extension requests | A. Customer's NTS: |
1) entitlement is valid and properly funded,
2) requested services are authorized,
3) processing id DTR, Part IV compliant, &
| 4) TOPS record contains proper line of accounting and format. | 4.00% | 100% Inspection | Reduce Monthly Payment by the Number of Defects times the Cost/Value of the Workload Indicator from the Contractor's final proposal. Results will be reported in CPARS. | |||||
| X014 | C.5.12.1 Ammunition Accountability | 53-A | # of quarterly wall to wall inventories conducted | A. Quantity on Inventory Control Record List equals the quantity on the Magazine Data Card, DA Form 3020-R and the physical count of the ammunition as stated on the Magazine Data Card | 0.00% | Random Sample | Results will be reported in CPARS. | |
| X014 | C.5.12.1 Ammunition Accountability | 53-B | # of monthly inventories conducted | B. Quantity on Inventory Control Record List equals the quantity on the Magazine Data Card, DA Form 3020-R and the physical count of the ammunition as stated on the Magazine Data Card | 0.00% | Random Sample | Results will be reported in CPARS. | |
| X014 | C.5.12.1 Ammunition Accountability | 53-C | C. Perform 100% reconciliation of all issues and turn-ins using SAAS-MOD no later than 5 GBDs after the end of a training event | 0.00% | 100% Inspection | Results will be reported in CPARS. | ||
| X014 | C.5.12.2 Ammunition Storage | 54-A | A. Safety inspections will be performed IAW AR 385-64 and DA Pam 385-64 in December, March, June, and September | 0.00% | 100% Inspection | Results will be reported in CPARS. | ||
| X014 | C.5.12.4 Ammunition Receipt | 55-A | Tons of ammunition received from depot | A. Submit DSR to the AO no later than 1 GBD after receipt of shipment | 0.00% | 100% Inspection | Results will be reported in CPARS. | |
| X014 | C.5.12.5 Ammunition Issue | 56-A | # of lots issued (TRA) | A. Ammunition issuing process will be initiated no later than 45 minutes of issue appointment time. | 1 per month | Customer Complaint | Results will be reported in CPARS. | |
| X014 | C.5.12.6 Ammunition Turn-in | 57-A | # of lots turned-in by customers; # of tons turned-in by customers (TRA) | A. Ammunition turn-in process will be initiated no later than 45 minutes of turn-in appointment time. | 1 per month | Customer Complaint | Results will be reported in CPARS. | |
| X014 | C.5.12.6 Ammunition Turn-in | 57-B | # of lots turned-in by customers; # of tons turned-in by customers (TRA) | B. DA Form 581s will be completed IAW DA PAM 710-2-2. | 0.00% | 100% Inspection | Results will be reported in CPARS. | |
| X014 | C.5.12.7 Installation Ammunition Amnesty Program | 58-A | # of DODICs turned in by customer | A. DA Form 581 will be completed for all amnesty turn-ins | 0.00% | 100% Inspection | Results will be reported in CPARS. | |
| X014 | C.5.12.10 Conduct Inspections | 59-A | # of special, cyclic and periodic inspection | A. Cyclic inspections will be performed during the month they are due. | 0.00% | 100% Inspection | Results will be reported in CPARS. |
File details come from the government source that posted it. Updated .