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Attachment 4 Performance Work Statement
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performance work statement
FORT MCCOY, WISCONSIN
Logistics Base Operations Support Services
ATTACHMENT 4:
PERFORMANCE WORK STATEMENT
Fort McCoy, Wisconsin
Logistics Base Operations Support Services performance work statement Fort McCoy
| C.1 | GENERAL | 1 |
| C.1.1 | General Scope | 1 |
| C.1.1.1 | Functional Areas | 1 |
| C.1.1.2 | Workload | 1 |
| C.1.1.3 | Technical Exhibits/Technical Library | 1 |
| C.1.1.4 | Adjustments Due to Command and Control/Functional Changes | 2 |
| C.1.1.5 | Cost Reimbursable Materials/Travel CLINs | 2 |
| C.1.1.6 | Payment for IMMA Work Orders | 3 |
| C.1.1.7 | Service Contract Act (SCA) Wage Determination Adjustments | 3 |
| C.1.2 | Management and Administration | 3 |
| C.1.2.1 | Government Performance of Services | 3 |
| C.1.2.2 | Phase-in/Phase-out Plan | 3 |
| C.1.2.2.1 | Transition Phase-In | 4 |
| C.1.2.2.2 | Transition Phase-Out | 4 |
| C.1.2.3 | Contract Management | 4 |
| C.1.2.3.1 | Contractor Management | 4 |
| C.1.2.3.2 | Attendance at Government Meetings | 5 |
| C.1.2.3.3 | Federal Holidays | 5 |
| C.1.2.3.4 | Hours of Operation | 6 |
| C.1.2.4 | Interfaces | 6 |
| C.1.2.4.1 | Work Areas | 6 |
| C.1.2.4.2 | Other Independent Contracts | 6 |
| C.1.2.4.3 | Disputes with Customers or Other Government Contractors | 6 |
| C.1.2.4.4 | Collective Bargaining Agreement Notification | 6 |
| C.1.2.5 | Data and Information | 6 |
| C.1.2.5.1 | Data Criteria | 6 |
| C.1.2.5.2 | Programmed Requirements | 7 |
| C.1.2.5.3 | Unprogrammed Requirements | 7 |
| C.1.2.5.4 | Access to Data and Information | 7 |
| C.1.2.5.5 | Marking Proprietary Information | 7 |
| C.1.2.5.6 | Correspondence | 8 |
| C.1.2.6 | Personnel | 8 |
| C.1.2.6.1 | Contractor Employees | 8 |
| C.1.2.6.2 | Employment Eligibility | 8 |
| C.1.2.6.3 | Language Qualifications | 8 |
| C.1.2.6.4 | Physical Qualifications | 8 |
| C.1.2.6.5 | Position Specific Qualifications | 8 |
| C.1.2.6.6 | Conflicts of Interest | 10 |
| C.1.2.6.7 | Organizational Chart | 10 |
| C.1.2.6.8 | Employee Roster | 10 |
| C.1.2.6.9 | Key Personnel Contact Roster | 11 |
| C.1.2.6.10 | Identification of Employees | 11 |
| C.1.2.6.10.1 | Identification Badges | 11 |
| C.1.2.6.10.2 | Use of Government Telephones | 11 |
| C.1.2.6.10.3 | E-Mail Addresses | 11 |
| C.1.2.6.11 | Employee Dress | 11 |
| C.1.2.6.12 | Conduct | 12 |
| C.1.2.6.13 | Search and Seizure | 12 |
| C.1.2.6.14 | Weapons | 12 |
| C.1.2.6.15 | Operators of Government Vehicles/Equipment | 12 |
| C.1.2.6.16 | Personnel Training | 13 |
| C.1.2.6.16.1 | Training Plan | 13 |
| C.1.2.6.16.2 | Employee Orientation Training | 13 |
| C.1.2.6.16.3 | Government-Provided Training | 14 |
| C.1.2.6.16.4 | Government-Required Training | 14 |
| C.1.2.7 | Contingencies | 14 |
| C.1.2.7.1 | Designated Contingency Coordinator | 15 |
| C.1.2.7.2 | Contingency Plans | 15 |
| C.1.2.7.2.1 | Mobilization Contingency Plan | 15 |
| C.1.2.7.2.2 | Disaster Contingency Plan | 15 |
| C.1.2.7.2.3 | Labor Dispute Contingency Plan | 15 |
| C.1.2.8 | Documentation/Reports | 16 |
| C.1.2.8.1 | Work Instructions | 16 |
| C.1.2.8.1.1 | External Standard Operating Procedures (SOPs) | 16 |
| C.1.2.8.2 | Management Plan | 16 |
| C.1.2.8.3 | Reporting Requirements | 18 |
| C.1.2.8.3.1 | Workload Reporting | 18 |
| C.1.2.8.3.2 | Contractor Manpower Reporting (CMR) Information | 18 |
| C.1.2.9 | Administrative Requirements | 19 |
| C.1.2.9.1 | Media Information | 19 |
| C.1.2.9.2 | Publications | 19 |
| C.1.3 | Performance | 20 |
| C.1.3.1 | Quality Management System | 20 |
| C.1.3.1.1 | Provisions | 20 |
| C.1.3.2 | Customer Satisfaction Surveys | 21 |
| C.1.3.3 | Performance Requirements Summary | 21 |
| C.1.4 | Compliance | 21 |
| C.1.4.1 | Certifications and Special Qualifications | 21 |
| C.1.4.2 | Inspection by Government Agencies | 21 |
| C.1.4.3 | Safety | 22 |
| C.1.4.3.1 | Safety Plan | 22 |
| C.1.4.3.1.1 | Provisions | 22 |
| C.1.4.3.2 | Safety Coordinator | 23 |
| C.1.4.3.3 | Safety Compliance | 23 |
| C.1.4.3.4 | OSHA Reporting | 23 |
| C.1.4.3.5 | Personal Protective Equipment (PPE) | 24 |
| C.1.4.3.6 | Safety Training | 24 |
| C.1.4.3.7 | Fire Prevention Operations | 24 |
| C.1.4.4 | Installation Energy Conservation Program | 24 |
| C.1.4.5 | Environmental Compliance | 24 |
| C.1.4.5.1 | Environmental Coordinator | 24 |
| C.1.4.5.2 | Environmental Plan | 25 |
| C.1.4.5.3 | Material Safety Data Sheets (MSDS) | 25 |
| C.1.4.5.4 | Recycling Program | 25 |
| C.1.4.6 | Security | 26 |
| C.1.4.6.1 | Facility Security Officer | 26 |
| C.1.4.6.2 | Security Program | 26 |
| C.1.4.6.2.1 | Physical Security Plan | 26 |
| C.1.4.6.2.2 | Information Security Plan | 26 |
| C.1.4.6.2.3 | Information Systems Security Plan | 27 |
| C.1.4.6.2.4 | Key Control Plan | 27 |
| C.1.4.6.3 | Access and General Protection/Security Policy and Procedures | 27 |
| C.1.4.6.4 | Restricted Areas | 28 |
| C.1.4.6.5 | Access to Government Information Systems | 28 |
| C.1.4.6.5.1 | Common Access Card (CAC) | 28 |
| C.1.4.6.6 | Security Clearances | 29 |
| C.1.4.6.7 | Handling or Access to Classified Information | 29 |
| C.1.4.6.8 | Force Protection/Antiterrorism (AT) | 29 |
| C.1.4.6.9 | AT Level I Training | 30 |
| C.1.4.6.10 | Operational Security (OPSEC) Training | 30 |
| C.1.4.6.11 | iWATCH Training | 30 |
| C.1.4.8 | Compliance with Domestic Violence Amendment | 30 |
| C.1.4.8.1 | Prohibition to Perform Duties | 30 |
| C.1.4.8.2 | Employee Certification | 31 |
| C.1.4.8.3 | Qualifying Convictions | 31 |
| C.1.4.8.4 | Covered Positions (Lautenberg Amendment) | 31 |
| C.1.4.9 | Vehicle and Self-Propelled Equipment Operator Licensing Plan | 31 |
| C.1.4.10 | Traffic Accidents/Violations | 32 |
| C.2 | definitionS, acronyms, and abbreviations | 33 |
| C.3 | Government-furnished Property and services | 34 |
| C.3.1 | Government-Furnished Property (GFP) | 34 |
| C.3.2 | Contractor Property Management Plan | 34 |
| C.3.3 | Government Property Use, Control and Disposition | 34 |
| C.3.3.1 | Inventories | 35 |
| C.3.3.2 | Marking of GFP | 35 |
| C.3.3.3 | Withdrawal of GFP | 35 |
| C.3.3.4 | Return of GFP | 35 |
| C.3.3.5 | Disposal, Salvage, Reclamation, and Recycling | 35 |
| C.3.3.6 | Fuel | 35 |
| C.3.4 | Government-Furnished Facilities | 36 |
| C.3.4.1 | Alterations/New Construction | 36 |
| C.3.4.2 | Facility Maintenance | 36 |
| C.3.5 | Government-Furnished Equipment | 36 |
| C.3.5.1 | Government-Furnished Automation Equipment | 36 |
| C.3.5.2 | Warranties | 36 |
| C.3.5.3 | Equipment Operation, Maintenance, and Repair | 37 |
| C.3.5.4 | Repair/Replace Government-Furnished Equipment | 37 |
| C.3.5.5 | Calibration | 37 |
| C.3.6 | Government-Furnished Vehicles | 37 |
| C.3.6.1 | Vehicle Security | 37 |
| C.3.6.2 | Vehicle Operation | 38 |
| C.3.6.3 | Vehicle Maintenance | 38 |
| C.3.7 | Government-Furnished Services | 38 |
| C.3.7.1 | Utilities | 38 |
| C.3.7.2 | Emergency and Rescue | 38 |
| C.3.7.3 | Communication Services | 38 |
| C.3.7.3.1 | Local Area Network | 38 |
| C.3.7.3.2 | Telephone and Facsimile Services | 39 |
| C.3.7.3.3 | Other Communications Services | 39 |
| C.3.7.4 | Mail Services | 39 |
| C.3.7.5 | Copiers/Reproduction Services | 39 |
| C.3.7.6 | Refuse Collection | 39 |
| C.3.7.7 | Police and Fire Protection | 40 |
| C.3.7.8 | Parking | 40 |
| C.3.7.9 | Pest Management Services | 40 |
| C.3.7.10 | Grounds Maintenance (Grass Cutting and Snow Removal) | 40 |
| C.3.7.11 | Custodial Service | 40 |
| C.4 | Contractor-furnished property and services | 41 |
| C.4.1 | General Information | 41 |
| C.4.2 | Contractor-Furnished Vehicles and Equipment | 41 |
| C.4.3 | Equipment and Equipment Manuals | 41 |
| C.4.4 | Contractor-Furnished Automation Equipment | 41 |
| C.4.5 | Removal of Contractor Property | 41 |
| C.4.6 | Replenishment of Supplies and Materials | 41 |
| C.4.7 | Housekeeping | 42 |
| C.5 | Functional areas | 43 |
| C.5.1 | Scope | 43 |
| C.5.1.2 | General Requirements | 43 |
| C.5.1.2.1 | Automated Information Systems (AIS) | 43 |
| C.5.1.2.2 | Inventory Control and Accountability | 43 |
| C.5.1.2.3 | Warehousing | 44 |
| C.5.1.2.4 | Delegation of Authority and Assumption of Command | 44 |
| C.5.1.2.5 | Training Support | 44 |
| C.5.1.2.6 | Accountable Mail | 44 |
| C.5.2 | Central Issue Facility (CIF) | 44 |
| C.5.2.1 | CIF Operation | 45 |
| C.5.2.2 | Shipping and Receiving Equipment | 45 |
| C.5.2.3 | Individual Issues | 45 |
| C.5.2.4 | Bulk Issues | 46 |
| C.5.2.5 | Individual Turn-In | 46 |
| C.5.2.6 | Bulk Hand Receipt Turn-In | 46 |
| C.5.2.7 | Direct Exchange | 46 |
| C.5.2.8 | General Maintenance | 47 |
| C.5.2.9 | CIF Classification and Turn-in | 47 |
| C.5.2.9.1 | Unserviceable OCIE | 47 |
| C.5.2.9.2 | Serviceable Excess OCIE | 47 |
| C.5.3 | Retail Supply | 47 |
| C.5.3.1 | Inventory Control and Accountability | 47 |
| C.5.3.1.1 | Wall-to-Wall 100% Inventory | 47 |
| C.5.3.1.2 | Special Inventories | 48 |
| C.5.3.2 | Receiving | 48 |
| C.5.3.3 | Material Release Order (MRO) | 48 |
| C.5.3.4 | Stock Readiness Program (SRP) | 48 |
| C.5.3.5 | Classification Point | 49 |
| C.5.3.6 | Packing and Shipping | 49 |
| C.5.3.6.1 | Reimbursable Packing Support | 49 |
| C.5.3.7 | Management of Arms Vault and Sensitive and Controlled Items | 50 |
| C.5.4 | RESERVED | 50 |
| C.5.4.1 | RESERVED | 50 |
| C.5.4.2 | RESERVED | 50 |
| C.5.4.3 | RESERVED | 50 |
| C.5.5 | Laundry and Linen Services | 50 |
| C.5.5.1 | Laundry Pick-up/Receipt | 50 |
| C.5.5.2 | Store, Issue, and Receive Linen | 51 |
| C.5.6 | Troop Issue Subsistence Activity Weekend Support | 51 |
| C.5.6.1 | Provide Operational Rations | 51 |
| C.5.6.2 | Provide Ice | 51 |
| C.5.6.3 | Issue and Receive Small Wares | 51 |
| C.5.7 | Installation Materiel Maintenance Activity (IMMA) | 52 |
| C.5.7.1 | General | 52 |
| C.5.7.2 | Maintenance Policy | 52 |
| C.5.7.3 | Work Order Management | 53 |
| C.5.7.4 | Materiel Maintenance | 54 |
| C.5.7.4.1 | Roadside Assistance | 54 |
| C.5.7.4.2 | Air Traffic Control (ATC) Equipment | 55 |
| C.5.7.4.3 | Communications and Electronics | 55 |
| C.5.7.4.4 | Allied | 55 |
| C.5.7.4.5 | Combination Locking Devices | 55 |
| C.5.7.4.6 | Fire Extinguishers | 56 |
| C.5.7.4.7 | Fabrication of Metal/Non-Metal Items | 56 |
| C.5.7.5 | Materiel Supplies | 56 |
| C.5.7.5.1 | Inventories | 56 |
| C.5.7.5.2 | Stock Record Accounts | 57 |
| C.5.7.5.3 | Procurement | 57 |
| C.5.7.5.4 | Alternate Sources of Supply | 58 |
| C.5.7.5.5 | Receipt Processing | 58 |
| C.5.7.5.6 | Turn-ins | 58 |
| C.5.7.5.7 | Records | 58 |
| C.5.7.6 | Recyclable Products | 58 |
| C.5.7.7 | Packing, Crating, and Shipping | 59 |
| C.5.7.8 | Technical Inspections | 59 |
| C.5.7.9 | Load Test Lifting and Holding Equipment | 61 |
| C.5.7.10 | Army Oil Analysis Program (AOAP) | 61 |
| C.5.7.11 | Army Warranty Program/ Quality Deficiency Reports (QDRs) | 61 |
| C.5.7.12 | Modification Work Order (MWO) | 62 |
| C.5.7.13 | Maintenance Sustainment Training | 62 |
| C.5.7.14 | Protection of Sensitive Items and Weapons | 63 |
| C.5.7.15 | Fort McCoy Commemorative Area | 63 |
| C.5.7.15.1 | Fort McCoy Commemorative Area – Annual Artifact Inspection and Repair | 63 |
| C.5.7.15.2 | Fort McCoy Commemorative Area – New Equipment Park Artifact Acquisitions | 64 |
| C.5.7.16 | Cannibalization Point Operations | 64 |
| C.5.7.17 | Central Vehicle Wash Facility (CVWF) | 65 |
| C.5.8 | Rail Operations | 66 |
| C.5.8.1 | Railcar Movement (Load/Unload Railcars) | 66 |
| C.5.8.2 | Railcar Movement (Other) | 66 |
| C.5.8.3 | Locomotive PMCS | 66 |
| C.5.9 | Transportation Motor Pool Services | 66 |
| C.5.9.1 | Driver’s Performance Test (Road Test) | 67 |
| C.5.9.2 | Passenger Movement | 67 |
| C.5.9.2.1 | Transportation Requests | 67 |
| C.5.9.2.2 | La Crosse Airport Service | 67 |
| C.5.9.2.3 | Taxi Service | 67 |
| C.5.9.3 | Cargo Movement | 67 |
| C.5.9.4 | On-Post Vehicle Wash Facility | 68 |
| C.5.9.5 | Dispatch Vehicles | 68 |
| C.5.9.6 | Service Requirements and Vehicle Repair | 68 |
| C.5.10 | Freight | 68 |
| C.5.10.1 | Inbound Freight | 69 |
| C.5.10.2 | Outbound Freight | 69 |
| C.5.10.3 | Material Handling Equipment (MHE) Support | 69 |
| C.5.11 | Personal Property | 70 |
| C.5.11.1 | Correspondence Receipt and Distribution, Postal Equipment | 70 |
| C.5.11.2 | JPPSO/PPPO Electronic Documentation | 70 |
| C.5.11.3 | Personal Property Counseling | 70 |
| C.5.11.3.1 | Personal Property Briefings/Presentations | 71 |
| C.5.11.4 | Personally-Procured Moves (PPM) - Incentive Based and Actual Cost Reimbursement Method | 71 |
| C.5.11.5 | Accessorial Service Requests | 71 |
| C.5.11.6 | Excess Costs | 72 |
| C.5.11.7 | Customer Service Support | 72 |
| C.5.11.8 | Travel and Transportation Entitlement Extensions | 72 |
| C.5.11.9 | Cost Estimates and Comparisons | 72 |
| C.5.11.10 | Quality Assurance Support | 72 |
| C.5.11.11 | Personal Property Records Maintenance | 72 |
| C.5.11.12 | Process Invoices – Manual and Electronic | 73 |
| C.5.11.12.1 | Reporting Requirements | 73 |
| C.5.11.13 | PPSO “Back Office Functions” Transferring to JPPSO | 73 |
| C.5.11.13.1 | Government-Procured Moves | 73 |
| C.5.11.13.2 | Non Temporary Storage (NTS) | 74 |
| C.5.11.13.3 | Inbound Services | 74 |
| C.5.11.13.3.1 | Alternate Delivery and Diversion Requests | 74 |
| C.5.11.13.4 | Storage-In-Transit (SIT) | 74 |
| C.5.12 | Ammunition and Explosive (A&E) Support | 74 |
| C.5.12.1 | Ammunition Accountability | 75 |
| C.5.12.2 | Ammunition Storage | 75 |
| C.5.12.2.1 | Special Customer Storage Area | 76 |
| C.5.12.3 | Ammunition Requisition | 76 |
| C.5.12.4 | Ammunition Receipt | 76 |
| C.5.12.5 | Ammunition Issue | 76 |
| C.5.12.6 | Ammunition Turn-in | 77 |
| C.5.12.7 | Installation Ammunition Amnesty Program | 77 |
| C.5.12.8 | Ship Ammunition | 77 |
| C.5.12.9 | Process Ammunition Residue | 77 |
| C.5.12.10 | Conduct Inspections | 77 |
| C.5.12.11 | Secure Holding Area | 77 |
| C.5.12.12 | Safe Haven for Vehicles Carrying Sensitive Freight | 78 |
| 6.0 | technical exhibits, technical library, and publications | 79 |
| C.6.1 | Technical Exhibits | 79 |
| C.6.2 | Technical Library (For Reference) | 79 |
| C.6.3 | Publications | 80 |
ATTACHMENT 4: performance work statement
FORT MCCOY, WISCONSIN
viii
C.1 GENERAL
C.1.1 General Scope Contractor work and responsibility shall include all contractor planning, programming, administration, management, and execution necessary to provide the services specified to perform Logistics support services and operations for Fort McCoy, Wisconsin (WI) and the Personal Property shipping function in Bloomington, Minnesota (MN). The contractor shall conduct work in accordance with this contract and all applicable Federal, State, and local laws, regulations, and directives. The contractor shall maintain accurate and complete records, files, and shall maintain or have access to libraries of documents to include Federal, State, and local regulations, codes, laws, technical manuals, and manufacturer's instructions and recommendations, which are necessary and related to the functions being performed. Fort McCoy is a 60,000-acre installation that supports the training of reserve- and active-component military personnel from all branches of America’s armed forces. Fort McCoy has 46,000 acres of maneuver and training land, a 4,300-acre cantonment area, and 1,432 buildings and facilities. The contractor shall provide support to all units, activities, and Government personnel requiring service to include but not limited to guidance provided in Army Regulation (AR) 5-9. The contractor shall support customers covered under existing and future Inter-Service Support Agreements (ISSA) and Memorandums of Agreement (MOA). Technical Library (TL) 1.1-1 contains a list of the existing ISSAs and MOAs on file at the Resource Management Office with the ISSA Coordinator. Primary customers are those organizations that reside or train at Fort McCoy.
C.1.1.1 Functional Areas Logistics support services and operations include but are not limited to Central Issue Facility (CIF); Retail Supply; Troop Issue Subsistence Activity Weekend Support; Laundry and Linen Services; Installation Materiel Maintenance Activity (IMMA); Rail Operations; Transportation Motor Pool (TMP) Services; Freight; Personal Property; and Ammunition and Explosives (A&E) Support.
C.1.1.2 Workload It is anticipated that during the course of this contract there will be workload increases and decreases. The workload information displayed in the contract documents is extrapolated based on historical information to represent estimated workload (TE 1-1 Historical Workload). The estimated annual workload data is displayed by month for information purposes only in order to reflect historical monthly fluctuations in workload. The contractor shall be responsible to provide an adequate workforce balanced with the monthly workload fluctuations. This workload is provided to assist offerors in proposal preparation and shall not be a limiting factor on the contractor’s obligation to perform all services described in this contract to the required level of effort.
C.1.1.3 Technical Exhibits/Technical Library Technical Exhibits to the Performance Work Statement (PWS) labeled as “TE” listed in C.6.1 are incorporated into the solicitation and resultant contract. Technical Exhibits include, but are not limited to, this Performance Work Statement TE 1, Historical Workload TE 1-1, Data Summary List TE 1-2, Contractor Management Plan TE 1-3, Performance Requirement Summary (PRS) TE 1-4a Description and TE 1-4b Table, TE 2 Definitions, Acronyms, and Abbreviations, and listings of Government-Furnished Property (GFP) TE 3-1 Government-Furnished Equipment WOXYMM PBIC 4 PBIC 9 with Exhibits 3-1.1 and 3-1.2, TE 3-2 Government-Furnished Equipment WOXYLD PBIC 4 PBIC 9 with Exhibits 3-2.1, TE 3-3 Government-Furnished Facilities, and TE 3-4 Government-Furnished Vehicles. Updates must be incorporated into the contract by modification.
A Technical Library as listed in C.6.2 is available as reference information. Technical Library items labeled as “TL” are provided for informational purposes and shall not be incorporated into the contract, and therefore do not require a contract modification for changes/updates. Throughout contract performance, the contractor shall be required to maintain, update and provide to the Contracting Officer and Contracting Officer’s Representative (COR) electronically any updates to the TL items in the Technical Library no later than the 5th Government Business Day (GBD) of each fiscal year quarter or as outlined in Section C.5 - Functional Areas for Government review and approval.
C.1.1.4 Adjustments Due to Command and Control/Functional Changes Changes may occur in the command and control of some functions defined in the scope which would result in changes to the contract. For example, functions currently under the command and control of Fort McCoy Logistics may shift to the command and control of another agency/activity. The Government reserves the right to negotiate any changes in command and control of functions with the contractor to alleviate impact of those changes.
C.1.1.5 Cost Reimbursable Materials/Travel CLINs The total costs for these Contract Line Item Numbers (CLINs) are provided as a Not-to-Exceed dollar amount based on historical data. No overhead, general and administrative (G&A) expense, or profit will be paid in support of these CLINs. Reimbursement for materials will be made when supported by contractor purchase orders, receiving reports, invoices, and proof of payment for each of the items purchased under the reimbursable CLINs. Reasonable travel costs will be reimbursed based upon the traveler’s receipts and proof of payment. Neither the Joint Federal Travel Regulation (JFTR) Volume 1 nor the Joint Travel Regulation (JTR) Volume 2 may be used as official contractor travel regulations as they apply to uniformed personnel and Department of Defense (DoD) civilian employees. Only the maximum per diem rates, the definitions of lodging, meals, and incidental expenses, and the regulatory coverage dealing with special or unusual situations of the JTR are applicable to contractor travel costs. Downward adjustments from the maximum per diem rate will be made when no lodging costs are incurred and/or on partial travel days. Meals and incidentals will be reimbursed based on the paid itemized receipts provided; however, the daily limit for meals and incidentals will not exceed the per diem rate for the area. Justified rental cars will be economy class. Any justified mileage reimbursement will be in accordance with “General Services Administration (GSA) Privately Owned Vehicle (POV) Mileage Reimbursement Rates” applicable at the time of travel. The Government reserves the right to verify all receipts presented for reimbursement with the source of that receipt. Before any contractor employee travels, the contractor will submit an estimated cost for the travel to the COR for review/concurrence and the Contracting Officer will be the final review and approval authority. Travel without prior approval will not be reimbursed.
C.1.1.6 Payment for IMMA Work Orders Direct labor (man-hours) for IMMA will be reimbursed on a fixed rate basis times the actual hours worked. Contractor will be reimbursed for man-hours based on the completed work orders each month. The Government will not pay for rework.
C.1.1.7 Service Contract Act (SCA) Wage Determination Adjustments In the event the Government determines that it will exercise an option, at the end of the base period or an option period, the Government will notify the contractor in accordance with the Service Contract Act of 1965, as amended. No later than 30 calendar days after the notice of the option being exercised, the contractor shall notify the Contracting Officer of any increase claimed under this clause after receiving a new wage determination unless this notification period is extended in writing by the Contracting Officer. The contractor shall utilize the Contractor Submission Format of the Price Adjustment Calculation Tool (PACT) available at the Wage Determinations OnLine.gov website http://www.wdol.gov/pact/intro.aspx to prepare the adjustment request.
C.1.2 Management and Administration
C.1.2.1 Government Performance of Services The Government reserves the right to take over performance or supplement performance of contract functions with Government personnel if the contractor fails to perform any service covered by the contractor or in the event of a labor strike by the contractor's employees which impairs the contractor's ability to satisfactorily perform the contract. The Government reserves the right to take over performance or supplement performance of contract functions with Government personnel or other contractors in an emergency in support of natural disaster, mobilization or terrorist acts. The contractor agrees not to interfere in any way with Government performance. Contractor shall permit the Government or other contractors to use and operate GFP as is necessary to perform the function. The contractor further agrees under such circumstances to permit the Government to use any essential contractor-furnished property. The Government will equitably compensate the contractor for use of such property. In the event contract functions are performed by Government personnel in the event of failure to perform or labor strike the Government shall be entitled to an equitable adjustment in contract price for the period of time such services are performed.
C.1.2.2 Phase-in/Phase-out Plan The contractor shall develop comprehensive procedures to implement the Phase-In/Phase-Out Plan (TL 1.2-1) for phasing in contractor performance to the level prescribed and within the time allowed under the terms of this contract. The contractor shall also implement plans for an orderly phase-out of the contracted operations at the termination of this contract. The contractor's phase-out procedures shall not disrupt or adversely impact the day-to-day conduct of Government business.
C.1.2.2.1 Transition Phase-In The contractor shall have a phase-in period prior to contract start date. The phase-in period shall be 30 calendar days or the period of time between contract award date and contract start date, whichever is the lesser amount of time. The contractor shall submit a site-specific Transition Phase-In Plan as a part of their proposal to include comprehensive procedures for attaining full PWS performance within the time allowed herein. During the phase-in period, the contractor shall prepare to assume full responsibility for all areas of operation in accordance with the terms and conditions of this contract. The Transition Phase-In Plan shall establish procedures by which the contractor shall implement the Phase-in/Phase-Out Plan by 1 January 2013. The Plan must include a detailed task listing and timeline (date of contract award shall be used as the first day of the timeline).
C.1.2.2.2 Transition Phase-Out The contractor shall develop a site-specific Transition Phase-Out Plan to affect a smooth and orderly transfer of responsibility to a successor contractor and provide to the Contracting Officer no later than 120 calendar days prior to contract completion date. The Transition Phase-Out Plan shall, at a minimum, establish procedures to implement the Phase-In/Phase-Out Plan. During the succeeding contractor’s phase-in period an observation period shall occur at which time contractor personnel of the incoming workforce may observe operations and performance methods of the incumbent contractor. The incumbent contractor shall not defer any requirements for the purpose of avoiding responsibility or of transferring such responsibility to the succeeding contractor. The incumbent contractor shall fully cooperate with the succeeding contractor and the Government so as not to interfere with their work or duties. The Government anticipates that the last 30 days of the contract will be the phase-in period under the successor contract.
C.1.2.3 Contract Management
C.1.2.3.1 Contractor Management The contractor shall provide contract management consistent with the Management Plan submitted in the contractor’s proposal. In the performance of contract requirements, the manner in which the contractor conducts business will greatly impact the Fort McCoy community’s perception of the quality of Installation support as a whole and specifically in those areas the contractor directly supports. Given the highly visible nature of the services provided and the significance of delivering quality services, the contractor is expected to focus both organizationally and individually on satisfying customer expectations. The contractor is expected to conduct operations with a clear focus on safety, security, energy conservation and environmental stewardship of all resources. The contractor shall designate an individual, hereafter referred to as the Project Manager (PM) to serve as the central contractor point of contact with the Government. The PM shall be authorized to act on behalf of the contractor for all matters relating to this contract to include the authority to bind the contractor for matters pertaining to this contract. The PM may be hands-on and hold collateral duties in performance of the PWS. The contractor shall confirm the designated PM in writing to the Contracting Officer no later than five calendar days after contract award. The PM shall be the individual designated in the offeror’s proposal unless written approval is obtained from the Contracting Officer. Any successor PM shall meet or exceed the qualifications of the original designee and this PWS. The contractor shall submit the qualifications of any successor PM to the Contracting Officer and COR for evaluation and approval prior to his/her assumption of duties. The contractor shall have the PM on-site on the phase-in start date and throughout the term of the contract. The PM shall be on duty at the Installation and available from 0730 - 1600, Monday through Friday, excluding Federal holidays. The contractor shall designate an individual(s) with the authority to act for the PM in his/her temporary absence.
C.1.2.3.2 Attendance at Government Meetings The contractor shall attend and participate in scheduled and unscheduled meetings that relate to the contracted functions as required by the Government to provide effective communication and impart necessary information. The contractor shall participate in meetings with Federal, state, and local agencies and their representatives and other contractors as required by the Government. Attendees shall include, but not be limited to, contractor management, and at times, supervisory and/or other personnel knowledgeable of the subject matter. Contractor personnel shall clearly identify themselves as contractor personnel by introducing themselves as contractor personnel and displaying their contractor identification badge.
C.1.2.3.3 Federal Holidays The contractor is not required to provide routine services on Federal holidays except in emergency situations or if necessary to support mission requirements as outlined in Section C.5. – Functional Areas. Federal holidays are established by Federal law and are currently as follows.
| New Year’s Day |
| 1 January (see note) |
| Martin Luther King Jr. Day |
| 3rd Monday in January |
| Presidents Day |
| 3rd Monday in February |
| Memorial Day |
| Last Monday in May |
| Independence Day |
| 4 July (see note) |
| Labor Day |
| 1st Monday in September |
| Columbus Day |
| 2nd Monday in October |
| Veterans Day |
| 11 November (see note) |
| Thanksgiving Day |
| 4th Thursday in November |
| Christmas Day |
| 25 December (see note) |
NOTE: If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a regular workday, routine services shall be rescheduled to ensure mission requirements are met.
Executive Orders authorizing Government military and civilian time off do not apply to private sector operations.
C.1.2.3.4 Hours of Operation Operating hours vary by activity to meet mission requirements and are stated in C.5 Functional Areas. The contractor shall schedule personnel to fulfill specific functional area requirements (which includes regularly scheduled extended hours and weekends as identified in Section C.5). The contractor shall ensure that service to customers is not interrupted during break and lunch periods. The contractor shall provide fully qualified personnel on a 24-hour, 7-day per week basis to perform services as needed or to satisfy emergency requirements. Personnel entering or exiting the Installation may experience a delay. The Government will not reimburse the contractor for time spent at Installation checkpoints. Contract employees shall plan accordingly and report to work at their scheduled duty time.
C.1.2.4 Interfaces
C.1.2.4.1 Work Areas Contractor operations shall not unduly interfere or impede Government work in any area where any service is being performed by the contractor.
C.1.2.4.2 Other Independent Contracts The Government may award or have awarded other contracts independent of this contract. Some contractors will be providing services associated with, and in support of, work identified in this contract. Initial contact between contractors performing other contracts and this contract will be arranged by the Government. The contractor shall provide all further required coordination between contractors for any task specified in this contract that relates to or impacts contracted work. The contractor shall be responsible for any support services to other contractors within the scope of this contract and required by the Government. The contractor shall adapt to potential co-location with other contractors. The Contracting Officer will provide any additional direction.
C.1.2.4.3 Disputes with Customers or Other Government Contractors The contractor shall notify the COR of unresolved disputes in receiving support from or providing support to customers or other contractors no later than two hours from the time the dispute occurs.
C.1.2.4.4 Collective Bargaining Agreement Notification The contractor shall notify the Contracting Officer and COR no later than 30 calendar days prior to commencement of any collective bargaining agreement negotiations.
C.1.2.5 Data and Information
C.1.2.5.1 Data Criteria The contractor shall submit programmed and unprogrammed information, subject to Government review for adequacy, utilizing the following criteria:
· Complete: includes all required information.
· Accurate: factual and correctly tabulated data.
· Timely: provided within the specified time frames.
· Properly prepared: in accordance with applicable publication or other specified format.
· Properly distributed: provided to the specified distributes.
· Includes name and signature of Project Manager certifying completeness and accuracy of submitted data.
· Submission by prescribed means.
· Electronic submission shall be in a format readable by standard Government PC software.
C.1.2.5.2 Programmed Requirements The contractor shall furnish all recurring contract data and information including, but not limited to, items on the Data Summary List (DSL, TE 1-2) and as elsewhere required in this contract.
C.1.2.5.3 Unprogrammed Requirements Upon notification and within required time frames the contractor shall provide data/information associated with any and all parts of the contracted services. The data is often required within a very short suspense time, i.e, one day. This includes, but is not limited to: input for staff studies; fact sheets; audits; one-time reports; equipment listings, densities, and maintenance records; quality control data and records; recommendations for amending, revising or originating Government regulations or policies within the scope of this contract; information requested by Government personnel performing official duties, to include monitoring contract compliance.
C.1.2.5.4 Access to Data and Information All records, files, documents, and working papers, both hard copy and electronic, provided by the Government and/or generated by the contractor during performance of this contract become and remain Government property. All records shall be maintained in accordance with (IAW) AR 25-400-2, Army Record Management Information System (ARIMS) and all other pertinent directives as supplemented. Records shall be disposed of only as authorized by the Government. The contractor shall provide security of classified documents in accordance with AR 380-5. All records may be subject to the Freedom of Information Act and/or Privacy Act of 1974. All reports, records, files, documents, contractor policies/operating instructions, and working papers, both hard copy and electronic, shall be made available to the Contracting Officer, Contracting Officer’s Representatives (COR/Quality Assurance Alternate Contracting Officer’s Representatives (ACORs)), Defense Investigative Service (DIS) staff, and other authorized Government representatives during the performance of this contract. The contractor shall obtain Contracting Officer approval before releasing any information input or stored, generated, or archived related to this contract to the contractor’s corporate or other off-site offices, to other Government activities, agencies, or to other contractors or private parties.
C.1.2.5.5 Marking Proprietary Information All records, files, reports and data deemed proprietary by the contractor shall be clearly marked accordingly. The Contracting Officer makes final determination of the appropriateness of proprietary claims by the contractor.
C.1.2.5.6 Correspondence Official correspondence, especially if in response to the Command Group or higher headquarters, shall be submitted to the Designated Government Representative (DGR) for review, approval, and processing. Contractor letterhead or logo shall not be affixed to forms or documents used in performance of services to include, but not limited to, Technical Library documents.
C.1.2.6 Personnel The contractor shall provide qualified personnel possessing the skills and knowledge to satisfactorily perform all services required by this contract within specified timeframes. This provision shall apply notwithstanding past historical records, estimates of personnel needed, or any minimum levels established elsewhere in this contract. Contractor employees shall be trained, qualified, certified, or licensed as required in this contract prior to starting work. The Government will not provide, nor reimburse costs for, initial or refresher skills training, certifications, or licensing for contractor employees.
C.1.2.6.1 Contractor Employees For the purpose of this contract, the term “contractor employee(s)” applies to all contractor employees and subcontractor employees performing work in support of this contract.
C.1.2.6.2 Employment Eligibility Employers are required to abide by the immigration laws of the United States and to employ in the United States only individuals who are eligible to work in the United States. Government rules, regulations, laws, directives and requirements, in place or issued during the performance period, shall apply to all contractor personnel. The contractor shall be solely responsible for any costs resulting from contractor employee violations.
C.1.2.6.3 Language Qualifications The contractor shall employ only persons able to speak, read, write, and understand English for those positions interacting with Government and other personnel in the performance of this contract, and/or where English is used or essential to provide the product, record, data, information, or service. Contractor employees working under this contract shall be able to communicate to accurately report fire and other emergency conditions as required, and be able to assist, direct, or be directed by emergency responders.
C.1.2.6.4 Physical Qualifications The contractor shall ensure that all contractor personnel meet the physical requirements to perform the function(s) and task(s) to which they are assigned. This may include performing work in conditions of extreme heat and cold, high humidity, lifting heavy loads, and working at heights.
C.1.2.6.5 Position Specific Qualifications All personnel employed to provide the services described herein shall be competent in the performance of such services. Specific minimum qualifications follow:
Project Manager:
· Minimum of five (5) years documented experience in directing and managing a multi-functional Army Installation level, or above, logistics support activity.
· Knowledge of all Army logistics functional areas to understand how the Army logistics system (Maintenance, Supply, and Transportation) works and interact with each other.
· Knowledge of local Standard Army Management Information Systems (STAMIS) capabilities and outputs as they pertain to the PWS and how they interface with national logistics databases.
· Ability to operate independently and make timely decisions to effectively manage a contract and on-site operations.
· Highly skilled in organizing, developing, coordinating and evaluating plans among numerous military units and Installation support activities to identify specific requirements and to develop and adjust plans to meet each requirement on time.
· Ability to analyze organizational and operational problems and develop timely and economical solutions.
· Knowledge of financial management
· Highly skilled in verbal and written communications to conduct meetings, execute plans, and prepare reports, plans and memorandums of instruction.
· Secret security clearance.
Quality Coordinator:
· Three (3) years experience in administrative, professional, analytical or other work related to International Organization for Standard (ISO) programs or operations.
· Specialized experience in ISO program planning, data collection, analysis, and control techniques.
· Broad knowledge of logistical functions.
· Ability to analyze, develop, evaluate, advise or promote improvements in logistical programs.
· Ability to establish program objectives or performance goals and assess progress.
· A secret security clearance is required.
Installation Materiel Maintenance Activity Chief:
· Must have 5 years experience supervising shop operations within a multi-commodity Army installation level maintenance activity such as maintenance training center, motor pool, Direct Support, General Support, or Depot maintenance activity.
· Skilled in reading and interpreting STAMIS outputs to effectively and efficiently execute maintenance workload to achieve a high state of readiness for supported units.
· Comprehensive knowledge of a variety of Army regulations related to the daily operations of the Installation Materiel Maintenance Activity.
· Knowledge of all Army logistics functional areas to understand how the Army logistics system (Maintenance, Supply, and Transportation) works and interact with each other and the national level logistics databases.
Supervisors:
· Five (5) years documented leadership experience and a comprehensive knowledge of governing regulations, policies, procedures and instructions in assigned area of responsibility.
· Comprehensive knowledge of all installed product software at the user/operator level and automated data processing policies and procedures as they pertain to assigned equipment, both STAMIS and Installation desktop computer which will allow the contractor to solve and/or contact appropriate technical support to resolve any problem associated with these systems.
· Ability to provide information and reports, resolve issues and recommend actions to improve delivery of services to customers.
· Skills in verbal and written communications to conduct meetings, execute plans, and prepare reports, plans, and working instructions.
C.1.2.6.6 Conflicts of Interest The contractor shall not employ any person who is an employee of the United States Government if employing that person would create a conflict of interest or the appearance of a conflict of interest defined in 5 Code of Federal Regulations (CFR) 2635.502. Additionally, the contractor shall not employ any person who is an employee of the Department of the Army, either military or civilian, unless such person seeks and receives approval according to DOD 5500.7-R, Joint Ethics Regulations. The contractor shall notify the Contracting Officer, in writing, 5 GBDs prior to employing any active civilian Government or military personnel. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor's ability to perform; however, their absence at any time shall not constitute an excuse for non-performance under this contract.
C.1.2.6.7 Organizational Chart The contractor shall submit to the Contracting Officer and COR an Organizational Chart no later than 10 calendar days after performance start date reflecting the contractor’s organizational responsibilities and key personnel. The Organizational Chart shall include all required personnel appointments (e.g., Safety Coordinator, Environmental Coordinator, etc). The contractor shall provide the Contracting Officer and COR an updated Organizational Chart no later than 3 GBDs after any change.
C.1.2.6.8 Employee Roster No later than 2 GBDs prior to the contract performance start date, and no later than the 2nd GBD of each month thereafter, the contractor shall provide the Contracting Officer and COR a current employee roster. The roster shall identify all contractor and subcontractor employees by name, name of employing contractor or subcontractor, contractor employee number, job title, functional area, full-time/part-time status, security clearance (if applicable), date of hire, date of termination, and identify employees who are members of the Reserve Components of the Armed Forces and National Guard eligible for activation/recall to active duty upon declaration of a national emergency. This requirement includes active and inactive reserve component personnel and military retirees.
C.1.2.6.9 Key Personnel Contact Roster The contractor shall submit to the Contracting Officer and COR a roster of key personnel no later than 10 calendar days after performance start date which includes after hours telephone numbers. The contractor shall provide the Contracting Officer and COR an updated contact roster no later than 1 GBD after any change.
C.1.2.6.10 Identification of Employees Employees shall be distinctly identifiable as contractor employees rather than Government officials.
C.1.2.6.10.1 Identification Badges Each contractor or subcontractor shall provide each employee a contractor/subcontractor distinctive photo identification (ID) badge on the performance start date or on the employment start date. The ID card format shall be approved by the COR and include, at a minimum, the employee’s name, the name of the contractor or subcontractor, and shall be designed to be clearly distinguishable from a Government-issued Common Access Card (CAC) and/or a RAPIDGATE Installation access card. The lettering on the badge must be readable at a distance of five (5) feet. All contractor/subcontractor personnel shall wear ID badges conspicuously displayed and affixed to the upper right front quadrant of the outer garment at all times during hours of operation to include after-hours support. If wear of the badge in the designated location should constitute a safety hazard, the contractor shall designate an alternate location for display of the badge for the employee(s) affected. Upon termination of this contract or of termination of employment of any contractor or subcontractor employee, the contractor shall collect and dispose of all contractor/subcontractor-furnished ID badges. If any of the badges are not collected, the contractor shall notify the Contracting Officer in writing no later than 1 GBD of employee termination and/or contract expiration as to the circumstances for non-collection of the badges(s).
C.1.2.6.10.2 Use of Government Telephones Contractor personnel shall identify themselves as contractor employees (for example, John Doe, ABC Corp) when using Government telephones.
C.1.2.6.10.3 E-Mail Addresses Contractor employees shall include a signature block on all e-mail messages that includes his/her name, title, company name, and contact information (e-mail address and telephone number).
C.1.2.6.11 Employee Dress The contract does not require uniforms for contractor personnel. If the contractor elects to provide uniforms, at the contractor’s expense, the selected uniforms shall not be similar to military or Installation guard uniforms. If uniforms are not provided at contractor expense, contractor personnel shall wear attire which is appropriate for the duties performed. Contractor personnel shall not wear clothing with slogans, drawings, or language which could be construed as being lewd, obscene, profane, or sexually suggestive, or which advocates the use of illegal drugs or other unlawful conduct.
C.1.2.6.12 Conduct The contractor is fully responsible for the conduct of its employees at all times while employees are performing work on this contract. Removal of employees or revocation of contractor personnel access to the Installation shall not relieve the contractor from the requirement to meet all the terms and conditions of the contract. Contractor personnel shall comply with FAR 52.203-13 Contractor Code of Business Ethics and Conduct while performing work under this PWS.
Removal by Garrison Commander. The Garrison Commander may, at his discretion, bar an individual from the Installation under the authority of 18 USC 1382 Entering Military, Naval, or Coast Guard Property, 32 CFR 552.18 (Administration, General Authority and General Responsibilities of An Installation Commander), and DoD 5220.22-M National Industrial Security Program Operating Manual for conduct determined contrary to good order, discipline, or Installation security.
Removal by Contracting Officer. The Contracting Officer may require the contractor to remove any employee working under this contract for reason of misconduct or security violations. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interest of the Government.
Removal by Installation Police. Contractor employees may be denied entry to the Installation by DES Police Department if it is determined that such entry may be contrary to good order, discipline, or the security of the Installation. DES Police Department may remove any contractor employee from the Installation for reason of misconduct or security.
C.1.2.6.13 Search and Seizure Contractor personnel and property shall be subject to search and seizure upon entering the confines of Fort McCoy, while on, and upon leaving the confines of Fort McCoy.
C.1.2.6.14 Weapons Contractor personnel shall not transport, possess, nor use privately-owned dangerous weapons on the Installation, including all forms of firearms, bow and arrow, switchblade or automatic blade knives, knives with blades in excess of three inches, ammunition and pyrotechnics, fireworks, bludgeons, brass knuckles, shooting pens or similar devices. State permits for weapons or concealed weapons are invalid on the Installation.
C.1.2.6.15 Operators of Government Vehicles/Equipment Contractor employees assigned to operate Government-owned/leased vehicles/equipment shall be certified, by the contractor and at the contractor’s expense, as being fully qualified to operate the vehicles/equipment to which they are assigned. The contractor shall document all operator qualifications and provide the documentation to the Contracting Officer, COR, and DGR before the contract employee engages in any mode of vehicle/equipment operation. Operators shall have proof of accident avoidance training within the last four years for both tactical and non-tactical vehicles. Training, testing, and qualifying shall be accomplished in accordance with AR 600-55, Technical Bulletin (TB) 600-1 and TB 600-2. Tactical and non-tactical vehicle operators shall have a valid state driver’s license or appropriate commercial license before operating Government-owned or Government-leased vehicles on Fort McCoy and/or public roads/highways. Some Government-Furnished Vehicles (GFV) shall require the contractor to have a Commercial Drivers License (CDL) to operate the vehicle. The Transition Phase-In Plan shall include a roster of all drivers/operators, and types of vehicles/equipment they are qualified, certified, and/or licensed to drive, and shall be submitted to the Contracting Officer, COR, and DGR no later than 2 GBDs prior to the performance start. This roster will be updated and provided to the Contracting Officer, COR, and DGR no later than 2 GBDs prior to adding employee(s) or no later than 2 GBDs after removing employee(s). Contractor personnel operating Government material handling equipment (MHE) that require Occupational Safety and Health Act/Agency (OSHA) approved training/refresher training shall have completed training before operating Government MHE.
C.1.2.6.16 Personnel Training Contractor personnel shall have job-appropriate education, training, experience, certifications, and licensing, including but not limited to, the requirements listed in PWS C.1.4.1 prior to performing work under the contract. Where required for task area work, contractor personnel must be able to operate a personal computer with functional knowledge of all installed product software applications. The contractor shall, without expense to the Government, be responsible for obtaining any necessary licenses and permits, and for complying with any Federal, State, and municipal laws, codes, and regulations applicable to the performance of the work. The contractor shall ensure that employees remain fully qualified to perform the work assigned. The contractor shall maintain records of training qualifications, certifications, and licenses to demonstrate compliance with the above. All training, including the minimum required qualifications specified in this PWS, is the responsibility of the contractor.
C.1.2.6.16.1 Training Plan The contractor shall develop, implement, and maintain a site-specific annual training plan that identifies the method and schedule to fulfill all required training and/or certification for each employee.
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