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TECHNICAL EXHIBIT (TE) #1
PERFORMANCE REQUIREMENTS SUMMARY (PRS)
| Required Service |
| PWS Para |
| Performance Standard |
| Max Allowable Deviation |
| Surveillance Method |
| Frequency of Surveillance |
| Basic Services |
| 5.2 |
| Maintenance performed per code requirements, regulations, and specifications. |
| No more than 2% have deficiencies in work performed. |
| Planned Sampling |
| Monthly IAW contractor’s MCP |
| Excluded Services/Over and Above Work |
| 5.3 |
| Repairs executed within the Period of Performance according to code, specifications, and regulations. |
| No more than two (2) have to have work re-performed. |
| 100% Inspection |
| After each occurrence |
| Full Service Maintenance & Repair |
| 5.4 |
| Services per the approved MCP. Repairs executed in a timely manner according to code, specifications, and regulations. |
| No more than 2% performed late. 100% performance required on monthly FFEO inspections. |
| Planned Sampling, 100% review of reports |
| Monthly IAW contractor’s MCP |
| Service Requests (Callbacks) |
| 5.5 |
| Required response times met. Repairs executed in a timely manner according to code, specifications, and regulations. |
| No more than one (1) responded to more than 30 min late. |
| Planned Sampling, 100% review of reports |
| Monthly |
| Deliverables |
| TE #1 |
| On time. Meets specifications and provides required details. Identified deficiencies corrected within three (3) business days. |
| No more than one (1) per month submitted late. Discrepancies will be corrected within one iteration, no more than three (3) business days after notified of the error(s). |
| 100% Inspection |
| After each occurrence |
