Attachment_3_Performance_Requirements_Summary_Part_1_15-R-0002_Ft_Carson_9_Aug_16.docx

Performance Requirements Summary (PRS)

W911RZ-15-R-0002

1. General. The rights of the Government and remedies described in this section are in addition to all other rights and remedies set forth in this contract. Specifically, the Government reserves the right under the Inspection of Services and Termination for Default clauses. Any actions pursuant to this Performance Requirement Summary (PRS) shall reflect the reduced value of service performed under this contract. The contractor shall not be relieved of full performance of any required service and may be terminated for default based upon inadequate performance of service even if administrative action was previously taken for inadequate performance. Requirements not included in the PRS remain subject to separate quality assurance evaluations under the Inspection of Services Clause of this contract. The Government may modify the type and frequency of inspections as it deems necessary. The Performance Requirement Summary table, provided as a separate attachment, at the end of this attachment lists the services for which the Government will take administrative action due the contractor when service fails to meet established AQL.

2. PRS Table. The PRS table provides the following information:

2.1 Column A contains the paragraph number that describes the required service.

2.2 Column B Represents the Performance Standard for that particular required Service. This column lists the contract requirements which are considered necessary for acceptable contract performance. The absence from the PRS of any contract requirement, however, shall not detract from its enforceability or limit the rights or remedies of the Government under the provision of the contract, including the clauses entitled “Inspection of Services” and “Default.”

2.3 Column C contains the paragraph number that lists the contract requirements considered most critical to acceptable contract performance. These requirements are not to be construed as the only performance indicators to be utilized by the Government in determining satisfactory performance of the contract. All PWS section not identified as critical in the PRS are classified as non-critical. This does not mean to indicate that non-critical sections are not important in regards to performance.

2.4 Column D indicates the Acceptable Quality Level and sets forth the maximum allowable deviation from perfect performance for each required service (AQL) that may occur before the contractor will receive a negative administrative action for required service.

2.5 Column E indicates the potential consequence for failure to meet the performance standard. The primary method is through Contract Deficiency Reports but in extreme cases could include Option Year consideration or Termination for Default. In addition, the failure will be reflected in the Contractor Performance Assessment Reporting System.

3. Inspection Methods. The Government may use a variety of surveillance methods to evaluate the contractor’s performance. Both scheduled and unscheduled surveillance will be used to survey contractor performance. The methods of surveillance that may be used are:

3.1 Random Sampling. Random Sampling is a method of comparing a few items in a lot to a standard for the purpose of determining the quality of the entire lot. Random sampling is based upon ANSI/ASQCZ1.4-1993, American National Standard Sampling Procedures and Tables for Inspection by Attributes (previously MIL-STD-105E). Using this method of sampling, the lot size and inspection level determines the sample size. An Acceptable Quality Level is determined for each required service. The required unbiased (each service output in the lot has an equal chance of being selected) sample is drawn using either automation or random number tables. The date, time and place of surveillance are scheduled each inspection period prior to commencement of work.

3.2 Planned Sampling. Planned sampling is a method of evaluating a portion of work performed as the basis for evaluating contractor’s performance. Planned sampling is well suited to the evaluation of requirements which cannot properly be scheduled for random evaluations. Planned sampling differs from random sampling in that selection of the sample to be surveilled, time, and place of the surveillance is not unbiased.

3.3 Unscheduled Sampling. Unscheduled sampling is the impromptu evaluation of contract requirements. It enables the Government to monitor and document those contract requirements where increased levels of surveillance are deemed necessary. It is also used to monitor those contract requirements which have no specified surveillance method. There is no specific procedure to be followed to initiate unscheduled sampling inspections. The inspections may be used to evaluate problem areas or provide supporting documentation for actions recommended to the Contracting Officer.

3.4 One hundred (100%) Percent Inspection. The evaluation of each item in the defined lot is 100 percent inspected.

3.5 Customer Complaint. Customer complaints are unsolicited comments from recipients of the service that serve to alert the Government to various kinds of service problems. Customer complaints will be accepted and investigated fully to determine underlying causes. The Government reserves the right to conduct customer surveys.

4. Criteria for Acceptance/Rejection. The contractor shall have work complete and ready for inspection in accordance with all terms of the contract.

4.1 Acceptance. Performance of a required service will be accepted and no negative administrative action taken, when the number of defectives found during contract surveillance does not exceed the AQL column of the PRS. Defectives are contractor’s failure to meet contract provisions, standards and specifications as described in 4.2.

4.2 Rejection. When contractor’s performance does not meet contract provisions or is not performed in accordance with the approved work plan or is not performed in accordance with the standard/specification or was not performed within the allowed time frame or is not completed in its entirety, it will be considered to be defective and will be rejected. When the Contracting Officer deems appropriate, a Contract Discrepancy Report (CDR) DA Form 5479 will be issued. The contractor shall complete blocks 6 through 10 of the CDR and return it to the Contracting Officer. The contractor shall explain why performance was unacceptable and how recurrence of the problem will be prevented in the future.

4.3 Re-performance of Defective Work. The majority, but not all of work required by the contract is of such a nature that defective or incomplete performance disclosed by Government inspection is subject to correction by re-performance.

4.3.1 Government Elections. At the sole election of the Government and upon notification to the contractor, the contractor may be required to re-perform or perform late any or all defective work disclosed by Government inspection including defective and incomplete performance. Where the Government so elects, the contractor shall be notified promptly after inspection the specified defective work will be re-performed or performed late and completed within the re-performance period specified by the Government. In such cases, the Government will re-inspect work designated for re-performance or late performance.

4.3.2 The contractor’s re-performance work shall comply with the same requirements as the initial work.

4.3.3 The requirement for the contractor to re-perform defective work will not alleviate the contractor from responsibility to perform all other work in accordance with the terms of the contract.

4.3.4 When the Government requires re-performance or late performance solely of sample defective work disclosed by random sampling inspection, the contractor’s original inspection results shall not be modified upon re-inspection since the sample reflects only a portion of the work lot. Instead, if the AQL is exceeded for that performance period, administrative action may result.