Exhibit_B__PRS.pdf
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- Tropic Test Support Services
- Solicitation number
- W91151-18-R-0063
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Exhibit B PRS
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Technical Exhibit B
Performance Requirements Summary 10 JAN 18
PWS PARA.
NUMBER
REQUIRED SERVICE
PERFORMANCE STANDARD/OBJECTIVE
MAXIMUM
ALLOWABLE
DEGREE OF
DEVIATION
INCENTIVE
(POSITIVE OR
NEGATIVE)
PWS Para.
5.1.4
Reporting on Operations The Contractor shall provide an update on activities to the COR or designated official at USAYPG.
No later than the 5th working day of each month
Contractor compliance to providing activity reports NLT the 5th working day of each month will be tallied for CPAR reporting periods and the results of the data will be used to substantiate objective ratings of contractor performance.
Trends of less than acceptable performance could result in reductions in monthly payments at the discretion of the Contracting Officer.
Performance Requirements Summary Tropic Test Support Services (TTSS)
10 JAN 18
REQUIRED SERVICE PERFORMANCE STANDARD/OBJECTIVE
MAXIMUM
ALLOWABLE
DEGREE OF
DEVIATION
INCENTIVE
(POSITIVE OR
NEGATIVE)
LOGISTIC SUPPORT SERVICE
5.2.2.5
Electronic Communications
The Contractor shall provide and maintain the electronic communications capabilities and infrastructure necessary to support test operations at test, remote, and safari sites as required.
No validated customer complaints per month
SAME AS
ABOVE
5.2.3 Logistic support services
The Contractor provides logistics and field test support to test teams, customers, and other visitors at all test site and safari locations, to include transportation for all test-related movements.
No validated customer complaints per month
Trends of less than acceptable performance could result in negative CPAR’S reporting or in reductions in monthly payments at the discretion of the Contracting Officer.
REQUIRED SERVICE PERFORMANCE STANDARD/OBJECTIVE
MAXIMUM
ALLOWABLE
DEGREE OF
DEVIATION
INCENTIVE
(POSITIVE OR
NEGATIVE)
TECHNICAL
5.2.1.2
Preparation of Test Incident Reports /Test Reports Reports are complete, accurate, verifiable and submitted on time.
No Deviation SAME AS ABOVE
5.2.2
Technical and Engineering
Special Services
The Contractor performs test engineering and technical analysis services, special studies, and other technical tasks. These services, include mission and/or test site design, planning, coordination, execution, and reporting of assigned test programs.
No Deviation
SAME AS ABOVE
5.2.2.8 - 5.2.2.10
Geographic Information, Photographic Support & Field Instrumentation
Technical support is completed on time and meets specified requirements (Photographic, Geographic
Information System, Computer-Aided Design).
No more than two validated customer complaints per month
REQUIRED SERVICE PERFORMANCE STANDARD/OBJECTIVE
MAXIMUM
ALLOWABLE
DEGREE OF
DEVIATION
INCENTIVE
(POSITIVE OR
NEGATIVE)
ADMINISTRATIVE SUPPORT SERVICES
1.6.3 Medical support services
All contractor personnel are trained to respond to medical emergencies with basic first aid support within 90 days of employment.
No more than 10% untrained after 60 days
5.2.2.12
On-site Security
All facilities, structures, and equipment are maintained securely IAW US Embassy Force Protection guidance.
No Deviation SAME AS ABOVE
5.2.4 – 5.2.4.4
Administrative support services
Support is provided timely, accurately, and completely for Information and Assistance, Budgeting and Accounting, Funds Management & Tours.
No more than five validated customer complaints per month
Note: Government surveillance of Contractor performance is not limited to the Performance Objectives as outlined in this PRS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of the Performance Work Statement.
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