H01 Technical Exhibit 6 Quality and Standards of Work.docx

EXHIBIT 6

Quality and Standards of Work

INDEX

1.0 General

2.0 Exterior walls

3.0 Roofing (including flashing and gravel stops)

4.0 Gutters, downspouts, and splash blocks

5.0 Overhangs

6.0 Windows, doors, screens, and shutters

7.0 Mechanical and Manual Roll-up Doors

8.0 Vent stacks, roof ventilators, and other items that pierce the roof

9.0 Window guards (where required)

10.0 Garage/carport concrete floors

11.0 Interior walls

12.0 Painting

13.0 Concrete floors

14.0 Subflooring and related structural members

15.0 Hardwood and parquet flooring

16.0 Vinyl tile

17.0 Ceramic tile

18.0 Stairways

19.0 Ceilings and ceiling framing members

20.0 Shades and Venetian blinds

21.0 Interior trim

22.0 Built-in cabinets, shelving, countertops, and similar items

23.0 Range Hoods and Exhaust Fans

24.0 House accessories

25.0 Plumbing systems and fixtures

26.0 Plumbing fixtures

27.0 Electrical

28.0 Heating, ventilation, and air conditioning

29.0 Internet and Television cabling inside the building to the Main

30.0 Grass cutting in improved areas

31.0 Grass cutting in semi-improved and unimproved areas

32.0 Trimming/Pruning hedges and shrubs

33.0 Weed and brush control

34.0 Grasses and ground cover

35.0 Watering

36.0 Control of plant disease and insect

37.0 Leaf collection

38.0 Policing of grounds

39.0 Drainage systems

40.0 Concrete surfaced areas

41.0 Playgrounds

42.0 Mechanical Rooms

43.0 Signage

44.0 Storm Damages

45.0 Elevators

46.0 Gas Leaks

1.0 General Refers to all work.

1.1 Replaced or repaired work shall match existing in original type, material and construction unless otherwise specified. See paragraph 4.4.5.

1.2 The standards in this Exhibit (6) are in addition to Exhibit 7 & 8.

1.3 If not specified, quality of workmanship shall be to current industry standard. For example, electrical work shall conform to the Local National Electric Codes, except as specified. The manufacturer recommendation and industry practice shall be used in addition to the requirements of this Exhibit (12). If there is a conflict between the manufacturer's recommendation, industry standards and the contract, the most stringent requirements shall apply.

1.4 The Contractor shall clean up, repair and restore areas affected by damage or repair and replacement work. The Contractor shall restore area to its appearance prior to damage and to match the original construction. For example, clean-up broken glass, vacuum or remove hot water tank leakage, remove over spray, and restore grass.

1.5 Temporary removal of portions of walls, floors, cabinets, appliances, foundations etc. may be required to gain access for repairs to electrical, mechanical, plumbing or other work. Removal includes opening portions of concrete floors to locate plumbing leaks and repairs. Removal of material shall be done between existing joint lines or cut vertical and horizontal lines. Removed material that is salvageable may be used to restore the repaired area. Removed material that cannot be salvaged shall be replaced. Salvageable material must present a new appearance and be structurally sound. The Government will determine, in its sole discretion, if salvageable material is acceptable. Excavation and back filling may be required

1.6 Repair of the area shall be included in the work performed and no additional task shall be used. If repair limits specified in the contract are exceeded, a replacement task number may be used. For example, a 1.9 square meter hole in wallboard is required for access to a leaking pipe. If a five cm hole was required to repair the leak, no additional task number would be allowed. Immediately contact Facilities Maintenance Branch if the replacement task is over an estimated $2,000.00.

1.7 Paint touchup shall be made to architectural break lines, joints or planes. For example, repair of a pipe in a wall would require the plane surface of the entire wall to be painted. If a door is repaired, the entire door shall be painted. Paint touchup will be considered as incidental to the work and no additional item or cost will be allowed. Paint other than paint touchup shall be ordered under a task item.

1.8 The Contractor shall restore repaired areas to a condition comparable to the original construction or site. Split, crushed or deformed wood elements shall be replaced with new wood. Restore lawn areas with sod immediately after back filling. Items damaged due to Contractor's negligence or operations shall be repaired at no additional cost to the Government.

1.9 General Flag Officer's Quarters have security film on windows.

1.10 Replacement or repair material shall be new. New means recently manufactured, but never used before.

1.11 Hardware and fixtures shall be manufactured items.

1.12 The Contractor shall investigate, troubleshoot and repair all ordered work.

1.13 Upon completion of a VQM, the heat shall be turned off during summer months (May - Oct) and left on during winter months with the thermostat set at 12 C. All lights in the Quarters shall be turned off and the Quarters secured at the end of each day.

2.0 Exterior walls

Structurally sound, weather tight, and in a good state of repair. Free of noticeable pitting and corrosion, vegetation and animal life, deteriorated siding and trim, discoloration and graffiti, or other defects that render an unsightly appearance.

3.0 Roofing (including flashing and gravel stops)

Weather tight and free of corrosion and abnormal deterioration of individual components. Replacements for missing pieces preserve the original whole condition of the roof system.

4.0 Gutters, downspouts, and splash blocks

Function as originally designed to effectively channel run-off water away from the structure. Gutters and downspouts properly aligned and secured to the structure. Splash blocks correctly positioned to receive the impact of the drainage water. Gutters and downspouts free of debris or any obstruction.

5.0 Overhangs

In an aesthetically pleasing state of repair with fasciae and soffits properly secured. Bird screens and vents intact and free of corrosion.

6.0 Windows, doors, screens, and shutters

Operate smoothly and properly without binding, sticking, or other defects that would prevent functioning as designed. Weather tight: Caulking, glazing, and weather stripping fully intact. Replacement glass of the same thickness, type, and quality as the original glass. Window screens and screen doors in good working order and free of torn fabric or frame defects to ensure that the screening function is effective. All hardware (such as hinges, locks, strike plates, window operator mechanisms, door closers, springs, and so forth) free of corrosion or other defects that would prevent proper operation as intended.

7.0 Mechanical and Manual Roll-up Doors

Inspected and maintained to provide safe and efficient operation within design capabilities.

8.0 Vent stacks, roof ventilators, and other items that pierce the roof

Function as originally designed. Flashing prevents leaks as originally intended. All metal surfaces free of noticeable pitting and corrosion. Wind driven turbine ventilators free of corrosion or other defects that would prevent their operating as intended.

9.0 Window guards (where required)

Installed in a safe and structurally sound manner.

10.0 Garage/carport concrete floors

In a usable and safe condition, free of cracks that adversely affect structural integrity. Free of cracked, spalled, or broken areas that adversely affect appearance.

11.0 Interior walls

Free of damage, deterioration, cracks, or defective materials. Free of noticeable discoloration or other defects that would render an unsightly appearance.

12.0 Painting

Complete re-painting will normally be performed every 3 years for interior painted surfaces, and every 5 years for external painted surfaces. Complete interior painting of quarters shall only be done on order from the COR with a written approved Delivery Order. Touch-up or partial painting of the interior or exterior is performed as required to properly maintain housing assets. All new work and re-painted areas must be properly prepared and cleaned prior to paint application. Painted surfaces must be smooth, completely covered, and free of brush marks and runs.

13.0 Concrete floors

Safe and usable. Free of cracks that adversely affect the structural integrity of the floor. A pleasing appearance that is free of cracked, spalled, or broken areas.

14.0 Subflooring and related structural members

Safe and usable. Deteriorated subflooring members repaired or replaced to retain the original whole condition of the floor.

15.0 Hardwood and parquet flooring

A glossy finish. Free of damage, deterioration, or buckling, no gaps or large openings at seems and at the wall.

16.0 Vinyl tile

Useable and provides a pleasing appearance that is free of cracked, chipped, torn, and excessively worn material.

17.0 Ceramic tile

Free of loose, damaged, broken, missing, or cracked tiles. All joints properly sealed to provide the intended watertight surface.

18.0 Stairways

Treads, risers, nosings, balustrades, handrails, and other structural members safe and usable. An aesthetically pleasing appearance.

19.0 Ceilings and ceiling framing members

Properly secured. Free of holes, cracks, badly soiled, defaced, or water damaged surfaces, or other defects that result in an unsightly appearance.

20.0 Shades and Venetian blinds

Operate smoothly and properly. Free of damaged slats; deteriorated tapes, cords, hardware, and rails; and torn fabric.

21.0 Interior trim

Smooth. Free of chipped and peeling paint, exposed nails, warps, cracks, rot, and termite damage or other unsightly appearance.

22.0 Built-in cabinets, shelving, countertops, and similar items

Fully usable and have a pleasing appearance. No missing or inoperative hardware. No warped, marred, burned, or damaged areas on countertops.

23.0 Range Hoods and Exhaust Fans

Range Hoods and Exhaust Fans are fully operational: Repair by replacement of kitchen range hood and filters. Repair any damage to the surrounding area caused by the removal and/or reinstallation.

Repair Stove Top Extinguisher System. Stove top extinguishers are located in buildings 511, 512. The extinguisher system is a wet chemical type. A copy of the operation and maintenance manual for this unit is available to the Contractor upon request through the Contracting Officer.

Repair or Replace Kitchen or Bathroom Exhaust Fans. Repair includes tightening connections, mountings, lubrication, motor cover and blade replacement. Replace fan if uneconomical to repair (i.e., repair costs are over 50% of replacement costs).

24.0 House accessories

Free of defects and able to perform their designed functions. Accessories include items such as doorstops, mechanical door bells, door knockers, paper holders, soap trays, tumbler holders, towel bars, shower curtain rods, toilet seats, medicine cabinets, venetian blind brackets, curtain rod boards, closet pulley guides, house numbers, dryer vents, smoke detectors, and other similar items.

25.0 Plumbing systems and fixtures

Safe and in good operating condition. Free of leaks and drips. Domestic water lines are maintained from and including the service cut-off box. Waste and sewage lines are maintained to the connection at the sanitary sewer main. Gas lines are maintained up to the cut-off valve at the pressure regulator.

26.0 Plumbing fixtures

Operate properly and drain freely. Free of chips, cracks, or excessive discoloration. Replace all fixtures that cannot be repaired with plumbing fixtures that are of equal quality and function at the current state of the art. All replacement water closets are water-saver type (using approximately 1.6 gallons per flush). Defective shower heads are replaced with water-saver shower heads. Includes sinks, tubs, toilets, basins, lavatories, showers, and so forth.

27.0 Electrical

Maintenance of electrical equipment and the distribution system within each unit begins at the weather head or the building service entrance main distribution box. Electrical equipment, the distribution panel, connections, grounds, outlets, switches, wiring, and lighting fixtures are in a safe and usable condition. Receptacles and breakers with ground fault sensors are capable of properly detecting faults.

28.0 Mechanical Entry Doors, Entry Door Access Key System and Access Gate Arms

Inspected and maintained to provide safe and efficient operation within design capabilities.

29.0 Heating, ventilation, and air conditioning

Inspected and maintained to provide safe and efficient operation within design capabilities. Replacement materials and equipment furnished are of the same grade, quality, and size as the original construction. Filters are replaced at least twice each year with replacement filters of the size and type recommended by the equipment manufacturer. Heating and air-conditioning systems provide room air temperature consistent with Government energy conservation guidelines.

30.0 Internet and Television cabling inside the building to the Main

All cable, fittings, terminal outlets, amplifiers, and other parts, components, and equipment necessary to provide internet and TV reception of very high frequency and ultra-high frequency local broadcasts and internet provide good reception.

31.0 Grass cutting in improved areas

Grass not allowed to exceed 4 inches in height and not cut lower than 2 inches in height. After cutting, grass has a uniform height throughout, free of grass clippings in windows, on walks, drives, concrete pads, outdoor athletic courts, baseball diamonds, or on any adjacent paved or otherwise finished surface. Grass areas close or next to buildings, playgrounds, hydrants, parking lots, manholes, fences, trees, hedges, and shrubs are included in the mowing operations. Trimming within an area is accomplished each time the area is mowed. Trimming includes the cutting back of all grass until even with the edges of all curbs, sidewalks, driveways, walls, fences, guy wires, poles, tree trunks, foundations, garbage pads, or any other objects. After trimming, no grass extends over any paved or similar surfaces, and no evidence of clippings on any finished surfaces. Joints in all paved areas including streets free of vegetation.

32.0 Grass cutting in semi-improved and unimproved areas

Grass not be allowed to exceed 7 inches in height and not cut lower than 2 inches in height. Areas adjacent to obstructions such as buildings, structures, parking lots, poles, trees, ditches, exposed utilities, fences or other obstacles trimmed to the same general height as the open areas. Cuttings not allowed to build up to the extent of possible damage to the undergrowth.

33.0 Trimming/Pruning hedges and shrubs

Hedges and shrubs trimmed or pruned prior to attaining a new growth of 6 or more inches. Shrubs trimmed or pruned to control the plant’s characteristic appearance, form or shape, and manner of growth (i.e., “habit of growth”) rather than artificially shaped (e.g., not left with square or flat tops). Wounds larger than 1 inch in diameter covered with an approved wound dressing. All clippings removed and disposed of at the time of pruning or trimming operations or at the end of each day.

34.0 Weed and brush control

Measures undertaken to control excessive growth of weeds and/or fungi in improved and semi-improved areas. After weed control measures have been applied, no damage to surrounding areas or potential danger to human or animal life are evident. Procedures and herbicides used comply with existing local and Federal regulations. All undesirable trees or bushes that have a ball diameter of 12 inches or less and are within an area to be mowed have been cut and cleared from the area. Trees and bushes, which have been planted for aesthetic reasons or soil conservation measures, are retained.

35.0 Grasses and ground cover

Routine fertilizing, seeding, liming, and top dressing performed as needed to maintain thick, uniform growth and a uniform green color in improved areas. When bare spots become evident, treatment is undertaken to cure the cause, measures are initiated to start or substitute new growth, and the new growth measures continue until the new growth is thick and strong. Suitable fertilizer is applied to the base of trees and shrubs and covered with a mulch of suitable material at routine intervals.

36.0 Watering

Grounds maintenance and care includes the periodic watering of grass areas, shrubs, trees, and other vegetation to maintain growth during hot, dry periods when the prevention of dying vegetation is necessary. When required, watering is done to assist new growth or directly after fertilizing, liming, or seeding.

37.0 Control of plant disease and insect

All infestations of diseases or insects in grassed areas, trees, or shrubbery are treated by applying approved control measures. When required, control measures stop the infestation with a minimal amount of damage to the infected area. Application of control measures do not cause damage to surrounding areas or create any danger to human or animal life. After the infestation is brought under control, steps are taken to return any damaged vegetation to its condition prior to the infestation.

38.0 Leaf collection

Fallen leaves are removed from all improved grassed or paved areas and shrubbery. Removal is performed at intervals that do not allow accumulation of leaves to the extent that the grassed areas underneath could become smothered or damaged. Disposal is in designated areas or off Government property.

39.0 Policing of grounds

Improved and semi-improved areas are policed to ensure the removal of debris such as paper, tree limbs and branches (deadfall), refuse, cans, bottles, and other trash prior to each mowing and routinely during the nongrowing season. Areas policed include grass, sidewalks, streets, parking lots, athletic fields, and all other areas within the housing complex.

40.0 Drainage systems

Drainage structures including swales, ditches, inlets, curb inlets, catch basins, manholes, junction boxes, grills, piping, culverts, and headwalls are free of debris, obstructions, brush, and weeds to facilitate the system functioning as originally designed to effectively channel runoff water away from the housing area. Exposed areas are free of missing or damaged grill, curb inlets, and manhole covers; spalled, broken, or cracked concrete surfaces; cracks or holes in asphalt surfaces; and erosion along swales and ditches.

41.0 Concrete surfaced areas

All concrete surfaced areas such as patios, sidewalks, garbage can pads, or any other areas not receiving vehicular traffic are in a good state of repair so that they are in a structurally sound and safe condition, at the original alignment and elevation, and free of damage, spalls, and major cracks.

42.0 Playgrounds

Playgrounds and their equipment are in a clean, safe, and structurally sound condition. Cyclic preventive maintenance is scheduled and includes regular painting, and lubrication of equipment.

43.0 Mechanical Rooms and Back-up Generators

The Contractor shall maintain and operate all mechanical equipment in accordance with prescribed Operational and Maintenance (O&M) Manuals. The Contractor shall follow all check lists, listed in the O&M manuals and shall provide copies of the checks completed to the COR at the end of each month. This includes Back-up Generators.

44.0 Signage

The Contractor shall be responsible for repair, replacement, updating, maintenance, removal, or adding additional signage as ordered by the COR. Signage will include all signs within the interior and exterior of the entire AFH community. This may include posting notices and temporary signs of pending situations within the housing area (heating, A/C, water or electrical outages).

45.0 Storm Damages

When the all clear is given after a storm the Contractor will immediately survey the entire exterior of all AFH facilities and grounds then report all damages and debris caused by the storm to the COR. Any safety or hazardous situations will take priority one work orders to make the situation safe.

46.0 Elevators

The Contractor shall maintain and operate all elevator equipment in accordance with prescribed Operational and Maintenance (O&M) Manuals and Elevator Safety Regulations. The Contractor shall follow all check lists, listed in these manuals and regulations and shall provide copies of the checks completed to the COR at the end of each month.

47.0 Gas Leaks

Anytime a gas leak or break is detected, the gas shall immediately be shut off, the occupant(s) informed of the situation, notify the fire department, HFB and the leak or break shall be fixed.

48.0 CCTV Systems

The Contractor shall be responsible for repair, replacement, updating, maintenance of the CCTV system as ordered by the COR.