H01 Technical Exhibit 3 Scheduled Services.doc
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Technical Exhibit 3
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EXHIBIT 3PRIVATE
SCHEDULE OF SERVICES
Description
Response Time
Completion Time Service Orders:
Emergency
30 minutes during the
Continuous until safe
(Priority 1) contractor's normal and secure, and complete work hours, 45 minutes within two working days other than the contractor’s normal work hours, except gas leaks shall be 30 minutes at all times.
Urgent
24 hours
Two workdays
(Priority 2)
Routine
Two workdays
Four Workdays
(Priority 3)
Change of Occupancy Work :
Item Work Description
Work Completion Day
COP Interior painting to include repair, prepare, Prime, and paint walls, ceilings, cabinets, Doors, windows and trim, including
Replacement of wall coverings including balcony
Painting if needed.
(a) DU less than 1,500 NSF (139.4 NSM)
2 days
(b) DU 1,500 to 3,000 NSF (139.4 to 278.7 NSM)
3 day
(c) DU greater than 3,000 NSF (278.7 NSM)
4 days Replace a sink, lavatory, faucet, flush valve, or water closet.
0.5 days
Replace kitchen countertop.
1 day
COM Miscellaneous repair and replacement work.
Replace resilient flooring (tile and sheet vinyl).
(a) DU less than 200 SF/18.6 SM to be retiled.
(b) DU more than 200 SF/18.6 SM to be retiled.
Replace carpet and pad or steam clean carpet.
Replace a bathtub or shower receptor including ceramic tile.
3 days
COC Complete DU cleaning.
(a) DU with less than 1,500 NSF/139.4 NSM
(b) DU 1,500 and 3,000 NSF/139.4 to 278.7 NSM
(c) DU greater than 3,000 NSF/ 278.7 NSM
3 days
Repair, prepare, and refinish wood floors, stair treads, risers, landings, banisters, and railings.
4 days
10.
Repair
Workday after receipt
7 days
Smoke and Fire or as ordered
Damaged Quarters
* Net Square Feet (NSF), Net Square Meter (NSM), Dwelling Unit (DU)
Note:
a. The amount of time shown for each item above is an average and may vary at any installation. Factors which may affect the average times are climatic (more humid areas may require more time for paint and floor finish to dry); higher than normal turnover of DUs which would overextend the contractor’s ability to meet the scheduled times (this shall not be reflected in contractor’s schedule of times but shall be negotiated separately if and when it occurs).
b. Items 1 through 4 will be done concurrently. The time allowed for the combination of items will be the longest time for that item which has the largest time.
c. Items 5 through 8 may be done concurrently with any one or combination of items 1 through 8 providing there are no physical conflicts in performing the work. (For example: items 2, 3, and 6 could be done concurrently. The time allowed for all three would be 1 day.) Where there is a conflict, times for items in conflict will be added together to give the total time allowed. (For example, the combination of items 1(b) and 6 will give a total time of 4 days.)
d. Item 9 shall not be done concurrently with other work items.
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