Attachment_3_Performance_Requirements_Summary_07-NOV-2018.xlsx
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- W900KK-19-R-0020
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Att. 3 PRS 07-NOV
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3.01 Access Control
| PWS Section | Performance Obj. | Standard | AQL | Monitoring Method |
| 3.1.1.2.2 | Control-Access Roster | All non-escorted temporary visitor badges are listed in JMRC's control-access roster, which shall be hosted on the MIS. | 95% | Customer Complaint/validation of MIS log |
| 3.1.1.3.1 | Badge Processing | Contractor shall provide Badge Processing services 0700-1700 M-F and during pre-identified training events. | 95% | Customer Complaint. |
| 3.1.1.4 | Access-control of facilities | The Contractor shall manage and secure a key library of over 90 keys in accordance with AR 190-51 and all other relevant regulations. | 95% | Review of SOP, spot check of key log on MIS and key-storage site. |
3.02 AAR-THP
| PWS Section | Performance Obj. | Standard | AQL | Monitoring Method |
| 3.2 | AAR/THP SOP | Delivered within 90 days | 95% | Customer complaint |
| 3.2.1.5.1 | Support AAR briefs | Support 7 simultaneous AAR briefs | 95% | Customer complaint |
| 3.2.2 | Take-home packages | THP to be complete NLT 48 hours after exercise completion | 95% | Planned Sampling |
| 3.2.2 | Storage of THP | Contractor shall keep electronic copies of all THPs | 95% | Planned Sampling |
3.03 Log
| PWS Section | Performance Obj. | Standard | AQL | Monitoring Method |
| 3.3.5 | On-Demand Service: On-Call Transportation Services: | Contractor shall provide up to five buses and one cargo truck (20-40 ft) with drivers within five hours’ notice to provide transportation within supported locations, excluding Ramstein, Germany. For Ramstein, or more than five buses, 24 hours’ notice will be provided. The contractor shall also provide the appropriate passenger capacity to comply with Government requests. | 95% | Customer complaints |
| 3.3.15.1 | Transportation of Class V Ammunition | IAW AER 55-4, the Contractor shall transport and deliver Class V ammunition, signed for by the designated Unit Representative, to and from the Ammunition Support Activity (ASA), PRH, Grafenwöehr Railhead and the Training Areas as specified in the rotational ROM. Class V Material (Ammunition) will include live, blanks, and residue | 95% | Customer complaint, inspection of MIS for certifications per PWS 2.14 |
| 3.3.9.2 | Refueling | The Contractor shall refuel each heating unit, light set and generator, ensuring each unit has sufficient fuel at all times. Fuel will be provided by the Government. ...The Contractor shall adhere to FM 10-67-1 when handling fuel. | 95% | Customer complaint, inspection of MIS for certifications per PWS 2.14 |
| 3.3.25 | Deep Cleaning of Hard Stand Latrine Buildings | The contractor shall deep clean latrine; including stripping non-carpeted surfaces utilizing mechanical, chemical or both means. Trash receptacles and other items shall be moved to clean non-carpeted surfaces and returned to their original location. | 95% | COR inspection |
3.04 COBs
| PWS Section | Performance Obj. | Standard | AQL | Monitoring Method |
| 3.4.1.1 | COB Database | The contractor shall create and maintain a comprehensive database on its Management Information System (MIS). | 95% | Weekly observation, Customer complaint |
| 3.4.3.1 | CRPs | The contractor shall provide 50 full-time COB with superior knowledge, skills and abilities … | 95% | Weekly COB Database observation, Customer complaint. |
| 3.4.3.4 and 3.18 | Language Proficiency | The Contractor shall provide COBs with English and foreign language proficiency equivalent the ILR Levels identified. All COB languages spoken/proficiencies will be listed in the COB database. | 95% | Customer complaint/native-language customer interactions, weekly database checks. |
| 3.4.9.1 Government Small Vehicle Driving Requirements | Contractor shall provide list of 50+ cleared PTOC COBS with a valid EU or International Driver’s License, to drive NTVs. | 95% | Customer complaints/COBS identified in MIS as licensed to drive NTVs. | |
| 3.4.9.2 Truck Vehicle Driving Requirements | Contractor shall provide list of 20+ cleared COB (generic) with Truck-Class 2 EU or International Driver’s License with classification to drive up to 7 ton non-tactical trucks. | 95% | Customer complaints/COBS identified in MIS as licensed to drive non-tactical trucks. | |
| 3.4.14 Medical Insurance for COB | The Contractor shall ensure that all employees are covered by a medical group insurance plan purchased by the Contractor at all times during performance of this contract | Each contracted employee shall be in possession of their authorized/recognized medical insurance card during contract performance | 95% | Spot checks of COBS. |
3.05 Firemarkers
| PWS Section | Performance Obj. | Standard | AQL | Monitoring Method |
| 3.5.1 | Drivers | Shall have a German Class 3 driver's license; a US Government Motor Vehicle Operator ID Card … Shall safely operate vehicles within/between government installations within the Maneuver Rights Area, through open fields and forest, over rough terrain and dusty, icy, and/or muddy roads. ... Shall be skilled in simple vehicle-recovery and first-aid techniques. ... Shall navigate using a Global Positioning System (GPS), including having the ability to receive a grid or checkpoint and use GPS to locate. | 95% | Customer complaint, inspection of MIS for certifications per PWS 2.14, COR observation |
| 3.5.2 | Firemarkers | In accordance with CP direction, shall employ Government-provided materials, including Class V pyrotechnics, within the time standards outlined in the Firemarker Time Standards at the Maneuver Combat Training Centers (MCTC) to provide battlefield effects such as fire marking, obscuration effects, and engineering obstacles, without deviation or delay. Shall be able to load and unload equipment weighing up to 40 pounds. Shall be skilled in the safe handling of various pyrotechnics; | 95% | Customer complaint, inspection of MIS for certifications per PWS 2.14, COR observation |
3.06 TAF
| PWS Section | Performance Obj. | Standard | AQL | Monitoring Method |
| 3.6.1.1 | TAF database | The Contractor shall host on the MIS pertinent information for every individual who has worked a rotation in the TAF function under this contract. Name, rank (when left DoD), date left DoD, MOS, key positions held in military (e.g. BTN CDR), what areas worked as a TAF, # of TAF rotations worked, last rotation worked. This list of TAF shall also have an area for the Government to input notes to help identify PTOCs who would be good full-time candidates and to also identify areas of weakness. | 95% | COR inspection, customer complaint, random sampling of MIS. |
| 3.6.2.3 | Validation of MILES/TESS gear | The Contractor shall validate that installed MILES/TESS gear is associated with the correct RTU vehicle. The Contractor shall visually inspect in the IS the vehicle and MILES/TESS number to ensure that each vehicle has the correct MILES/TESS gear associated. That the live and virtual representation of the vehicle, and associated MILES/TESS system, are correct shall be validated prior to training. The contractor shall assist in troubleshooting issues with the MILES/TESS Install/Contact Teams. | 95% | COR inspection, customer complaint |
3.07 OPFOR UNI
| PWS Section | Performance Obj. | Standard | AQL | Monitoring Method |
| 3.7.2 | Language skills | All contractor personnel shall read, write and speak English with a proficiency equivalent to the Interagency Language Roundtable (ILR) Level 2. Personnel identified by the Government as not meeting this standard shall be replaced immediately. | 100% | Customer complaints |
3.7.3 Uniform management data Monthly inventories will be available for observation on the MIS. Updates will be submitted by the end of the first duty week of the following month. 95% COR observation
3.7.14 The Contractor shall maintain the shop work space. the work space of the shop will be kept in a clean and orderly appearance. Uniforms will be sorted for ease of issue, and proper storage of the items. work space will conform to all applicable safety requirements. 95% COR observation
3.08 MC
| PWS Section | Performance Obj. | Standard | AQL | Monitoring Method |
| 3.8.1 | The contractor shall establish and maintain all MCS and add’l systems. | Successful establishment and maintenance of hardware/software. | 95% | ACOR observation/customer complaints. |
| 3.8.3 | MCS Help Desk Support | The contractor shall provide continuous onsite MCS help-desk support throughout all exercises/events in accordance with exercise/event timelines or government directives. |
24 hour support will be required during all exercise days of Deployment, Enhanced Maneuver, Exercise, Recovery, Onward Movement (DEXRO) schedule. All other support requirement will be IAW with the DEXR, exercise/event timelines, and government directives.
95% ACOR observation/customer complaints.
3.10 MILES
| PWS Section | Performance Obj. | Standard | AQL | Monitoring Method |
| 3.10 | Language Proficiency | The Contractor shall provide COBs with English and German language proficiency equivalent to ILR Level II. | 100% | Customer complaint/native-language customer interactions. |
| 3.18.1.1 | TADSS/MILES equipment will be prepared for issue | The Contractor shall conduct functionality test on all MILES equipment identified within; and ready for installation at the JMRC MILES Warehouse per the Government installation and removal schedule. | 95% | Customer will conduct spot equipment checks, customers complaint, and not meeting timeline on installation and removal schedule. |
| 3.18.1.3 | Tracking Issuance and receipt MILES and TADS | The Contractor shall track aLL issuance and receipt of MILES and TADSS devices using Training Support Materiel Armywide Tracking System (TS-MATS) and AR 710-2. All records will be kept IAW AR 25-400-2, The Army Records Information Management System (ARIMS). | 95% | Customer will conduct on the spot check of TS-MATS accounts and records kept IAW AR 25-400-2 and ARIMS |
| 3.18.1.4 | Rechargeable and non-rechargeable batteries maintnanace | The Contractor shall Inspect, service, charge, store, clean, and maintain battery chargers, rechargeable and non-rechargeable batteriesfor TESS and radios. The contractor shall issue and receive rechargeable and non-rechargeable batteries. | 95% | Customer on-the-spot checks and customer complaints. |
| 3.18.1.5 | Equipment maintenance | Equipment requiring maintenance shall be issued to maintenance within 72 hours of discovery. | 95% | Customer on-the-spot checks and customer complaints. |
| 3.18.1.5 | Storage of repaired equipment | The Contractor shall stored all reapired equipment within 24hrs of receipt. | 95% | Customer will conduct on the spot checks. |
| 3.18.1.5 | The contractor shall conduct 100% functionality testing of TADSS/MILES to identify items requiring maintenance or repair. | Equipment requiring maintenance shall be issued to maintenance within 72 hours of discovery. TADSS requiring shipment to a maintenance activity will be readied within 72 hours of discovery. Equipment received after maintenance will be warehoused and documented by the contractor within 24 hours of receipt | 95% | Customer will conduct spot checks using TS-MATS system for maintenance accountability and services. |
| 3.18.2 | Minor repairs of legacy systems | The Contractor shall conduct minor repair/electronic repair of MILES Legacy systems no longer covered under the PEO-STRI Army TADSS Maintenance Program (ATMP) contract. | 95% | Customer will conduct on the spot checks and customers complaint. |
| 3.18.3 | TADSS Maintanance of emerging technology | The contractor shall repair and maintain emerging technology/non-Program-of-Record TADSS equipment. | 95% | Customer will conduct on the spot checks and customers complaint. |
| 3.18.3 | TADSS Maintanance of emerging technology | The contractor shall provide the ability to integrate new TADSS and training devices into the JMRC-IS. 60 days prior to execution, a request will be sent to the contractor requesting a proposal for technical solutions and costs. | 95% | Customer will conduct on the spot checks 60 days prior to excecution. |
| 3.18.4 | MILES & TADSS shipping and receiving for MILES warehouse | The Contractor shall prepare, ship and receive MILES/TADSS IAW AR 700-15 CF49 US CFE49. Equipment must be clean to pass customs inspection, direct coordination with BMCT for shipping, and loading and unloading of equipment. | 95% | Customer will conduct on the pot checks and customs representatives complaint. |
| 3.18.5 | MILES & TADS disposition | The Contractor shall prepare MILES and TADSS for Disposition in MILES Warehouse IAW disposition instructions and Army Regulations within 72 hours of Government COR/PHRH instruction. | 95% | Customer will conduct on the spot checks. |
| 3.10.6 | Care of supplies and storage | The contractor shall perform Care of Supplies in Storage, MILES and TADSS cleaning and drying for MILES Warehouse per AR 740-3, AR 750-1 and relevant Technical Manuals. 100% of equipment shall be inspected, cleaned, and stored in a clean/dry condition within 72 hours of receipt. | 95% | Customer will conduct on the spot checks. |
| 3.10.8.1 | Perform MILES & TADSS inventories for MILES warehouse | The contractor shall lay out equipment of specific type and quantity, including subcomponents, for inventory per Government PHRH instructions. | 95% | Contractor shall assist customer in Government inventory. |
| 3.10.8.2 | Perform MILES & TADSS inventories for MILES warehouse | The Contractor shall return Equipment to storage within two work days of inventory. The contractor shall comply with AR 710-2, Supply Policy Below the National Level; and AR 735-5, Property Accountability Policies. | 95% | Customer will conduct on the spot checks. |
| 3.10.9.1 | Perform MILES & TADSS storage | The contractor shall complete storage of 100% MILES/TADSS per Government PHRH instruction and warehouse SOP, in accordance with AR 735-5, Property Accountability Policies; AR 710-2, Supply Policy Below the National Level; and AR 725-50, REQUISITION, RECEIPT, AND ISSUE SYSTEM. Within 180 days of award, the contractor shall host its warehousing plan on the MIS. | 95% | Customer will conduct on the spot checks. |
| 3.10.10.1.1 | Perform training support team operations for MILES warehouse | The contractor will support the Homestation Training Support Team within 30 days of notification. Homestation locations include USAREUR and Multinational Training Areas in Germany, Holland (SHAPE/ Benelux), and Italy. The Training Support Team will carry 15% overage of exercise requirement for spares, and will exchange inoperative equipment with spares and assist in installation. The contractor will conduct functionality testing of TADSS/MILES to identify items for replacement and repair. Training Support Team will be capable of installing TADSS required for supported exercises. Primary support will be assisting soldiers with installation and troubleshooting | 95% | Customer will conduct on the spot checks 30 days prior to excecution. |
| 3.10.10.1.1 | Perform training support team operations for MILES warehouse | The Team missions in the Grafenwoehr and Hohenfels Training Area include unit Homestation locations in Grafenwoehr, Hohenfels and Vilseck. The schedule will include: |
a) One three-day effort in the Regional Training Division-West (RTSD) area (Baumholder, Kaiserslautern and Wiesbaden) area, and
b) One three-day effort in the RTSD-South (Vicenza, Italy) per fiscal year will be included in the resultant contract.
| 95% | Customer will conduct on the spot checks. | |||
| 3.10.10.2.1 | Provide MILES & TADSS training | The Contractor shall provide MILES/TADSS proficiency training at Homestation and expeditionary locations. | 95% | Customer will spot check training and will check students proficiency in equipment usage. |
| 3.10.10.3 | Training support team operations at expeditionary locations rotational and non-rotational, and no-JMRC -IS | The contractor will support Expeditionary Training Support Team within 45 days of notification. Expeditionary Training Support Team support will be customer-funded. | 95% | Customer will conduct on the spot checks 45 days prior of notification. |
| 3.10.10.3 | Training support team operations at expeditionary locations rotational and non-rotational, and no-JMRC -IS | The Training Support Team will carry 15% overage of exercise requirement for spares, and will exchange inoperative equipment with spares and assist in installation. The contractor will conduct functionality testing of the TADSS/MILES to identify items for replacement and repair. The Training Support Team will be capable of installing TADSS required for supported exercises. Primary support is assisting with Soldier installation and troubleshooting. Multinational partners might require install support. | 95% | Customer will conduct spot checks to see if 15% overage is carried and MILES are installed properly. |
| 3.10.11 | Provide guidance on MILES warehouse SOP | The contractor shall host the SOP on the MIS and provide recommended SOP updates, additions and deletions quarterly via the MIS. The contractor will make recommended changes after approval by COR. | 95% | Customer will check SOP and authorized changes on MIS |
| 3.10.12 | Work plan and quality control plan | The Contractor shall submit via the Management Information System, Work Plans for acceptance by the COR/hand-receipt holder. These plans should describe procedures to be followed to accomplish the following PWS requirements: |
Warehouse Management Functions Activities, Tools and Procedures Administrative Services Packaging Shipping and Mailing Instruction Training on TADSS Contract Data Report List Information Assurance Lessons Learned Risk Analysis The contractor may be asked to provide additional WPs.
| 95% | Customer will check work plans for acceptance. | |||
| 3.10.12 | Work plan and quality control plan | The contractor shall meet all host nation, local and US Government Health and Safety standards for the operation of the warehouse, including AR 385-10, The Army Safety Program. | 95% | Customer will conduct spot checks to see if contarctor is following is following AR 385-10 |
| 3.10.12.1 | State Department authorizations | During the phase-in period of the resultant contract, the contractor shall obtain required US State Department authorizations to: |
- Train 7ATC German and Italian Local National workers;
- Train multinational Soldiers and Civilian Personnel on MILES equipment.
The Contractor shall verify with Foreign Disclosure Officer before release of any information, written or otherwise when dealing with Foreign training.
| 95% | Customer will spot check if contractor is authorized by the US State Department | |||
| 3.10.12.2 | State Department authorizations | The Contractor will, via the MIS, compile, maintain and provide the Government with a continuously updated list of personnel trained/certified and on what type of TADSS equipment. The data within the MIS shall include name of trainee, rank, training dates, nationality of military, unit, location of training, type of training delivered, MILES/TADSS certifications granted). | 95% | Customer will conduct spot check of collected training data in MIS and contactor shall update list of personnel trained MIS every two weeks |
| 3.10.13 | Daily MILES warehouse sustainment | By the end of each workday, the contractor shall ensure the MILES Warehouses and immediate surrounding areas (e.g. docks, sidewalks and parking lot) are cleaned/organized IAW AR 385-10 The Army Safety Program; and all host nation, local and US Government Health and Safety standards for warehouse operations. | 95% | Customer will conduct daily checks. |
3.11 REDS
| PWS Section | Performance Obj. | Standard | AQL | Monitoring Method |
| 3.11.1.8.1 | Stability Operations and Civilian-Military Operations Education and Training | Contractor shall effectively educate/train stakeholders on relevant materials | 75% answer yes to all questions on questionnaires | Every time training administered |
Questionnaire:
1) Training was effective
2) Trainer was effective
3) Training was relevant for today and future
3.11.2.5 Information Operations, Hybrid Warfare Education and Training: Contractor shall effectively educate/train stakeholders on relevant materials 75% answer yes to all questions on questionnaires Every time training administered Questionnaire:
1) Training was effective
2) Trainer was effective
3) Training was relevant for today and future
| 3.11.1 | Operational Environment (OE) Functions | Implements activities IAW the JMRC Joint Event Life Cycle (JELC) … | 95% | Functions will be evaluated IAW job description -- COR will select one function to evaluate per quarter. |
| 3.11.X.X | Multinational | 95% | Functions will be evaluated IAW job description -- COR will select one function to evaluate per quarter. | |
| 3.11.X.X | SOF Functions | 95% | Planner, Scripter, Commo, and Logistics functions will be evaluated IAW job description -- COR will select one function to evaluate per quarter. | |
| 3.11.X.X | Joint Journalism Trainer | 95% | Functions will be evaluated IAW job description -- COR will select one function to evaluate per quarter. | |
| 3.11.X.X | Multimedia Specialist | 95% | Functions will be evaluated IAW job description -- COR will select one function to evaluate per quarter. |
3.13 A-C shop
| PWS Section | Performance Obj. | Standard | AQL | Monitoring Method |
| 3.13.3 | MIS requirements | The MIS inventory system shall ensure serial number accountability, asset-tag tracking and expedite the issue and receipt of equipment. This system shall conform to the standards set forth in AR735-5, be sortable by equipment type and identify: |
- Name and contact info for the soldier/supported-unit representative who signed out the equipment;
- Date the equipment was issued;
- Expected return date The MIS shall identify each piece of equipment with one of the following statuses: AVAILABLE, SCHEDULED FOR ISSUE, SIGNED OUT, MISSING, DAMAGED. 95% COR/ACOR observation
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