Attachment_1_JMRC_PWS_10-DEC-2018.docx

JMRC-RMS-PWS-01-V2

Table of Contents

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1 Introduction The Joint Multinational Readiness Center (JMRC) Operations Group (OPSGRP) has a critical requirement for mission-support services to enhance and facilitate rotational unit training. This effort is for a non-commercial contract that consists of a 12-month period-of-performance and four additional option periods.

The successful integration of all mission-support services is vital to the JMRC mission. Any disruption will have a negative effect on the training environment. Services must be provided on time.

1.1 Mission

To enable the JMRC to execute rotational exercises within the JMRC-assigned footprint.

1.2 Background

The Commanding General (CG), 7th Army Training Command (7ATC) is the USAREUR executive agent for training support. The JMRC is the USAREUR executive agent for strengthening alliances, building partner capacity, and executing Unified Land Operations Rotation Training exercises. During brigade-level Decisive Action Training Event (DATE) Rotations, JMRC Operations Group requires contracted mission support to perform critical tasks. Successful support is imperative to ensure each Rotational Training Unit (RTU) gains maximum training value during each exercise which will allow each unit to ultimately succeed in battle.

1.3 Scope

This PWS defines the requirements that shall be performed at JMRC, Hohenfels Germany and distributed locations identified during the Joint Events Life Cycle (JELC) Planning process. The JMRCRMS effort SHALL NOT cover the maintenance or enhancement of any fielded training device or range. The resultant contract shall provide mission-support services, and associated ancillary materials, for the strict purpose of operating training systems, support equipment, devices and providing services in a training environment that directly supports the JMRC mission.

The efforts described in this PWS allows for the realistic training for Rotational Training Units (RTU). The JMRCRMS effort will provide the mission-support services for an estimated 305 days of JMRC rotational operations.

Additional training exercises or unscheduled training events may be conducted with other U.S. Agencies, foreign military units or other organizations, as directed. These other training packages are not customary, but JMRC must have the ability to provided mission-support services for training dictated by geo-political events. The additional training will not exceed the length of an FTX event.

Ancillary material may be required and procured by any or all of the listed service categories. Only the Contracting Officer can request additional service categories to be included in Section 3 of this PWS.

1.4 Applicable Documents

The Contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures specified within this PWS. The following documents are provided only as reference, unless otherwise specified. The Contractor can find the most current version of the documents at http://armypubs.army.mil/, http://www.dtic.mil/whs/directives/, and www.tradoc.army.mil/tpubs/pamndx.htm :

AR 25-2: Information Assurance, Rapid Action Revision AR 190-51: Security of Unclassified Army Property (Sensitive and Nonsensitive) AR 380-5: DA Information Security Program AR 380-10: Foreign Disclosure and Contacts with Foreign Representatives AR 381-12: Threat Awareness and Reporting Program AR 385-10: The Army Safety Program AR 25-400-2 Army Records Information AR 530-1: Operations Security (OPSEC) AR 600-55: The Army Driver and Operator Standardization Program AR 670-1 Wear and Appearance of Army Uniforms and Insignia AR 710-2: Supply Policy Below the National Level AR 725-50: Requisitioning, Receipt, and Issue System AR 735-5: Policies and Procedures for Property Accountability DoD 5100.76: Physical Security of Sensitive Conventional Arms, Ammunition, and Explosives DODM 5200.01 Vol 1, DOD Information Security Program: Overview, Classification and Declassification DODM 5200.01 Vol 2, DOD Information Security Program: Marking of Classified Information DODM 5200.01 Vol 3, DOD Information Security Program: Protection of Classified Information DODM 5200.01 Vol 4, DOD Information Security Program: Controlled Unclassified Information (CUI) DOD 5220.22-M: National Industrial Security Program Operating Manual DOD 8570.01-M: Information Assurance Workforce Improvement Program DODI 8510.01: DOD Information Assurance Certification and Accreditation Process FM 10-67-1 Concept And Equipment of Petroleum Operations.

TRADOC Pamphlet 525-8-2: Army Learning Concept NSTISSP 11: National Security Telecommunications and Information Systems Security Policy Para 1-11-4 CHRMA 2 General Requirements This section describes the general mission-support service requirements to be performed at JMRC HTA, the GTA, Amberg Training Area (ATA) and Other Country Training Areas (OCTA) in the US European Command (EUCOM) Area of Responsibility (AOR).

** The Contractor shall comply with all requirements of its code of business ethics and conduct. **

2.1 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute, personal services, it shall be the contractor's responsibility to notify the PCO immediately.

2.2 Location and Hours of Work

2.2.1 Locations of Performance

The work to be performed under this contract shall be performed at the Joint Multinational Readiness Center, HTA, ATA, GTA, Parsberg Railhead (PRH), Germany, JMRC Maneuvers Rights Area (MRA) and Other Country Training Areas (OCTA).

2.2.2 Hours of Work

The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks within this PWS. A break in services because of a late shift change that is not, directly or indirectly, caused by the Government shall be at the expense of the Contractor. Normal workdays are based on 8 hours a day (with an additional hour for meals/breaks), 5 days a week. Rotation work schedule is based on the rotational DEXR with an average of 22 days straight, 24 hours a day, 7 days a week. Work schedules consist of both day and night shifts.

The scope of the work requires the contractor to use flexible employment and scheduling techniques to adapt quickly to varying scenarios and/or environments. The requirements are such that normal business hours are not applicable. During rotations, the training environment shall require 24-hour-a-day, 7-days-a-week contractor support services. Hours of work begin on the first day of the scheduled rotation. The contractor may be required to adjust the work schedule and shift role players into separate shifts, if it is determined to be in the best interest of enhancing training mission(s). Actions such as this shall be coordinated with the contractor by the Contracting Officer’s Representative (COR) and the Contracting Officer at least 24 hours prior to adjustment. In support of requested services, role players shall be required to work evenings, weekends, and German holidays. Additionally, role players shall be required to operate and live in a field environment for the duration of each exercise. The Contractor shall not swap out role players to avoid overtime. Role players must be physically capable of performing the services hereunder. The hours discussed in this paragraph shall be coordinated between the Contractor and the COR at planning meetings prior to start of the exercises.

2.2.3 Recognized Holidays

Training during U.S. Federal Holidays shall be identified in advance on the annual training schedule, and any contractor scheduled to work on a Federal holiday shall have ample notice. U.S. Federal holidays are mandated by the Office of Personnel and Management. Current recognized United States Federal holidays include:

New Year’s Day, Labor Day, Martin Luther King Jr. Birthday, Columbus Day, Presidents Day, Veterans Day, Memorial Day, Thanksgiving Day, Independence Day, and Christmas Day. For German and other Host Nation Holidays please see Clause 5152.204-4000.

The contractor shall notify PCO and the COR, and receive the PCO’s approval prior to reducing holiday coverage.

2.3 Business Relations

The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction, and ensure that all contractor personnel exhibit professional and ethical behavior.

2.4 Subcontract Management

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor shall manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification is sent to the Procuring Contracting Officer (PCO).

2.5 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.5.1 Financial Management

The Contractor shall plan, budget, schedule, and control the resources allocated to meet the requirements of the contract. The Contractor shall document and track the status of all obligated funds associated with the contract, including payments, cancellations and invoices against each Contract Line Item Number (CLIN) and Subline Item Number (SLIN). The Contractor shall correlate its Contract Work Breakdown Structure (CWBS) with each contract line item. The CWBS defines the lower level components or services of what is to be procured, and includes all the product and service elements (hardware, software, data, or services), which are defined by the Contractor and is the Contractor’s responsibility.

Items purchased by the Contractor with Contractor funds that are used for the performance a JMRCRMS service shall be clearly identified as “Contractor Purchased” prior to its use supporting the Joint Multinational Readiness Center. All items purchased with Government funds shall be identified as “Government Purchased.” The Contractor shall be required to provide the COR and PCO with verified documentation that specifically calls out items that are “Contractor Purchased” for verification that Government funds were not used. All items purchased with Government funds from any contract shall be Government-owned at the end of the contract. A detailed list shall be provided to the PCO and COR on an annual basis that delineates Contractor-owned and Government-owned property. Failure to account for the funding sources for purchases of supplies and material that directly support JMRCRMS services may result in a Government-directed audit.

The CWBS shall serve as the framework for contract planning, budgeting, and reporting of cost and schedule status. The Contractor shall identify major elements of subcontracted work in the CWBS. The Contractor may propose changes to the CWBS to enhance its effectiveness in satisfying program objectives.

Deliverables DI-MGMT-81468 Contract Funds Status Report (CFSR) DI-MGMT-81651 Contract Invoicing and Payment Report DI-MGMT-81334D Contract Work Breakdown Structure DI-FNCL-80912 Performance and Cost Report (Cost Contract or T&M)

2.5.2 Contract Management

The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor must maintain continuity between the support operations at Hohenfels, Germany and the contractor's corporate offices. The Government shall provide the Contractor a facility to accommodate onsite-support program management and contract-management support for the duration of the contract. The Contractor shall provide the necessary resources to manage the overall program and shall perform all management functions required to fulfill the requirements of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification. The Government shall not supervise nor control the contractor personnel performing the services herein. Personnel shall be accountable solely to the contractor who, in turn, is responsible to the Government.

2.5.3 Contract Administration

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion (not to exceed 5 business days). The contractor shall have a single point of contact between the Government and contractor personnel assigned to support contract. The contractor shall assign work effort and maintain proper and accurate time-keeping records of personnel assigned to work on the requirement.

2.5.4 Personnel Administration

The contractor shall provide the following management and support as required. The contractor shall provide for employees during designated Government non-work days or other periods where Government offices are closed because of weather or security conditions. The decision to have contractor personnel report when the Garrison Commander has closed post because of extreme weather (e.g. when roads are categorized as “Black”) should rest with the Contract PM after direct consultation with the COR/PCO."

The contractor shall maintain the currency of its employees by providing initial and refresher training as required to meet PWS requirements.

The contractor shall make necessary travel arrangements for employees. The contractor shall provide necessary infrastructure to support contract tasks. The contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

2.5.5 Enterprise-Wide Contractor Manpower Reporting Application (eCMRA):

The contractor shall ensure ALL contractor labor hours (including subcontractor labor hours) required for the performance of services provided under this contract are reported via a secure data collection site.

The contractor (and all subcontractors providing direct labor under this contract) shall report complete and accurate data for the labor executed during the period of performance during each Government fiscal year (FY), which runs from October 1 to September 30. The Contractor shall input the data into the appropriate eCMRA reporting tool, which can be accessed via a secure web site at http://www.ecmra.mil/. There are four separate eCMRA tools: Army, Air Force, Navy and All Other Defense Components. The appropriate eCMRA reporting tool to use is determined by the requiring activity being supported (e.g., if DISA awards a contract for an Air Force requiring activity, the contractor shall load the required reporting data in the “Department of Air Force CMRA” tool). While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. The contractor shall completely fill in all required data fields. The contractor shall enter initial data into the appropriate eCMRA tool to establish the basic contract record no later than 15 working days after receipt of contract award or contract modification incorporating this clause. The contractor shall notify the COR when the basic contract record has been established in the appropriate eCMRA tool. eCMRA User Manuals and Frequently Asked Questions (FAQs) are available at http://www.ecmra.mil/. Contractors may direct technical questions to the eCMRA help desk at dodcmra@pentagon.af.mil

2.5.6 Transition Plans

A 180-day phase-out plan must be completed and approved prior to plan execution.

The contractor shall also develop a phase-in plan.

These plans shall address the steps and actions necessary to facilitate thorough, timely and transparent transitions at the commencement of the contract, and at the end.

The Contractor's plans shall describe its approach to ensure that necessary personnel are available for operational support during transition periods; and operational instructions, procedures and control directives are in place to minimize negative impacts to performance requirements. Transitioning into and out of provided services must be addressed to allow training to continue without interruption.

All Contractor owned property shall be utilized until properly phased out or replaced during transition. The phase-out transition plan must be completed and approved prior to its execution.

2.5.6.1 Phase-In Plan

The Phase-In Plan is not a deliverable.

This plan shall identify transition activities/milestones and risks, and describe how those risks shall be mitigated during a 180-day phase-in. The plan shall be completed in conjunction with the U.S. Government, other contractors (and their phase-out plans), and the German Federal and State and Local Governments (e.g. the Bavarian government). The plan shall contain a Government and Contractor approved timeline for transfer of services. The Contractor will not be responsible for Government-caused delay of transition.

2.5.6.1.1 Phase-in execution

The contractor shall execute the Phase-In Plan and keep the Government fully informed of the transition status throughout the period. The Contractor must plan for the transfer of work control, delineating the method for processing and assigning tasks during the phase-in/phase-out periods (e.g. hiring personnel, obtaining personnel badges/Common Access Cards (CACs), clearances (as applicable), and personnel training).

During phase-in, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

The Contractor shall provide a status of phase-in/phase-out status for each service category on the monthly status report via the MIS (Management Information System). The monthly status report shall contain:

· A listing of each service category

· If phase-in/phase-out actions have been completed

· Total percentage of transition and estimated date of completion.

Any early or late phase-in/phase-out actions shall be immediately communicated to the JMRC support staff, COR, and the Contracting Officer via an e-mail and phone call. The transition status shall be included in the MIS.

2.5.6.2 Phase-Out Plan

The Phase-Out Plan shall be provided for Government approval 30 days after the Post-Award Conference. The Contractor shall prepare a Phase-Out Plan that identifies all tasks required for transferring performance during a 180-day phase-out period. This plan shall identify transition activities/milestones and identify any risks and describe how those risks will be mitigated. The Offeror shall describe how it will work with the Government, other contractors, and the German federal and Bavarian governments, to ensure an effective phase-out. The plan shall describe the Offeror's approach for transferring contract management, subcontract management, and administration responsibilities.

The phase-out transition plan shall address total program activities, including activities performed by major subcontractors. The transition plan shall depict the CWBS for the transition and phase-out all the way through final contract closeout. The Phase-Out Plan shall include, but is not limited to:

· Transition of all maintenance data and technical data in the MIS;

· Transfer of responsibility;

· Inventories;

· Disposal of property as directed;

· Schedule of termination of staffing;

· Contract closeout.

The Contractor shall retain full responsibility for contract performance until completion of phase-out. The Contractor shall provide all support necessary for ensuring seamless transition to the contract that replaces JMRC-RMS during the last 180 days of the contact.

2.5.6.2.1 Phase-Out Execution

Once approved by the Government, the contractor shall implement the plan.

At the end of the contract period of performance, the contractor shall return the same level of quantities of GFP repairable spare parts, documentation, software, and repairable hardware to the Government, and return all residual quantities of other GFP and CAP to the Government.

The final item to transition shall be all PWS requested Management Information System data in an exportable, usable format (e.g. provide the hard drives containing all the data to the Government). All MIS data shall be sanitized of any proprietary markings, and the Government shall retain Government Purpose Rights to all MIS data. The final MIS data that will be used for Contract Close out, future cost estimates, metrics for service performance and will not be released to non-Government personnel. All financial information, labor rates or cost data shall not be transferred to another service provider. The Contractor shall inventory all Government Furnished Property (GFP) and Contractor Acquired Property (CAP) during phase-out.

Deliverables DI-MGMT-81945 Phase-Out Transition Plan

2.6 Contractor Personnel, Disciplines, and Specialties

The contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The Contractor shall provide its labor categories, labor rates, quantity of personnel, organization charts, and man-hours utilized in all proposals.

All Contractor employees shall clearly identify themselves as a Government contractor in all e-mail correspondence, formal letters, company badges and reports submitted to the Government, or other parties.

2.6.1 Contractor Recruitment and Retention

Providing a stable, effective contractor personnel team is critical to JMRC success. The contractor shall ensure this stability through a strong recruitment and retention program to be detailed in the contractor’s Technical Volume.

The Contractor shall have:

- Processes in place to successfully resolve SOFA/DOCPER-related issues;

- Strong recruitment and hiring practices;

- Processes and procedures for effectively addressing performance issues;

- Processes for ensuring individuals are trained properly to perform PWS;

- Processes for ensuring continuity of quality services;

- A competitive relocation and benefits package.

2.7 Travel / Temporary Duty (TDY)

Travel to other government facilities or other designated facilities may be required and shall be on the direction of the Government. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the government (subject to local policy), and is on a strictly cost reimbursable basis. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs (subject to local policy & procedures; may reference FAR).

A trip report may be required if directed by the COR or the Contracting Officer. All service categories are authorized travel with prior approval.

All contractor personnel who will travel in support of this requirement shall be in accordance with PWS 2.7.2 OCONUS Travel By Contractors and PWS 2.7.3 Germany Foreign Clearance Guidance.

2.7.1 Contractor training

The Contractor may require concurrency or skill-enhancement training. The Contractor shall submit training requests via the MIS IAW section 2.7 for all off-site or virtual training that will cost the Government.

2.7.2 OCONUS Travel By Contractors

For all OCONUS travel in support of this contract, contractor employees must complete mandatory pre-OCONUS travel requirements. The traveler must establish a Government sponsored Army Knowledge On-line (AKO) account and complete the following training:

Anti-Terrorism Level 1 Training - https://atlevel1.dtimil/at/ (req. every year) Human Rights Training - http://www.americasnet.org/certifications/login.cfm (req. every 2 years) SERE 100 Training - http://jko.jfcom.mil (req. every 2 years) ISOPREP Training - https://medinah.sed.apg.army.mil/PRO-File/ (one time only, unless something changes in your information.

Contractors shall upload personnel travel information to the Management Information System and make available for viewing of the Contracting Officer/Contract Specialist, JMRC S2 and the COR/ACORs at least 30 days prior to travel.

DOD contractors traveling to Germany need to fill out a German "Fax-back" form which is located at http://www.per.hqusareur.army.mil/CPD/DocPer/TDY_Faxback.aspx. Obtain "request for Confirmation of "Exemption from the Requirement to Obtain a Work Permit" through exchange of Faxes between the contractor and the Landesarbeitsamt LAA) Baden-Wuerttemberg in Stuttgart.

Additionally, Army Regulation 525-28 entitled Personnel Recovery (PR), dated 5 March 2010, provides information and guidance on PR education and training of Army contractors. Specifically, Chapter 6, Personnel Recovery Information Management, provides the guidance contractor personnel must follow which includes the training and the completion of an Isolated Personnel Report (ISOPRP) that is used to verify the identity of isolated person/personnel.

Contractors shall be briefed by their company security before OCONUS travel on travel alerts in effect.

2.7.3 Germany Foreign Clearance Guidance

I. General Entry Requirements DoD-sponsored contractors. Passport required. Passport must be valid for at least three (3) months beyond travelers planned departure from the Schengen area.

Visa not required for US passport holders for stays of fewer than 90 days.

II. Personnel Entry Requirements for Official Travel DoD-Sponsered Contractor:

All contractors must complete a German “Fax_Back” Form http://www.eur.army.mil/g1/content/CPD/docper/docper_germanyLinks.html?tab=5&framepage=germanfaxback.ht ml#top Obtain “Request for Confirmation of Exemption from the Requirement to Obtain a Work-Permit” through exchanges of FAXes between the contractor (i.e., the company) and the Landersarbeitsamt (LAA) Baden- Wuerttemberg in Stuttgart.

It is the contractors responsibility to complete this tasking for all travelers.

Link:

https://jkodirect.jten.mil/Atlas2/page/coi/externalCourseAccess.jsf?v=1508256429094&course_prefix=JS&course_number=-US007 Travelers shall complete this training annually and the training must be valid prior to all TDY travel and during the entirety of all TDYs.

2. ISOPREP: An Isolated Personnel Report is Required for all US military, DoD civilians and DoD-sponsored contractors on official travel. The ISOPREP must be valid prior to entry to the EUCOM AOR and during the entirety of a traveler’s stay within EUCOM AOR.

Link:

https://prmsglobal.prms.af.mil/prmsconv/profile/survey/start.aspx Note: Fingerprints are not required on the ISOPREP form to enter the EUCOM AOR.

3. SERE Training: Survival, Evasion, Resistance and Escape training is required for all US military, DoD civilians and DoD-sponsored contractors on official travel.

Link:

https://jkodirect.jten.mil/html/COI.xhtml?course_prefix=J3T&course_number=A-US1329 Training must be valid prior to entry to EUCOM AOR and during entirety of stay within EUCOM AOR, and re-currency training is required every 36 months.

4. SCI Brief: Sensitive Compartmented Information briefing. All travelers with SCI clearance shall report anticipated foreign travel IAW DoDM 5105.21, Vol 3. For visits to any German military facilities or for visits to private industry where classified information will be discussed, complete and submit the Request for Visit (RFV) form. Further instructions are at: https://www.fcg.pentagon.mil/fcg.cfm

g. Consult Joint Risk Assessment Management Program (JRAMP) http://jramp.smil.mil for standardized processes and reporting formats supporting Antiterrorism/Force Protection (AT/FP) risk management. JRAMP is engineered to assist Commanders and Force Protection officers in meeting AT/FP requirements and its use is currently directed in EUCOM OPORD 16-03. In addition, JRAMP provides the primary location for all in-transit AF/FP information, including local information, references, POCs, and links.

Source: https://www.fcg.pentagon.mil/fcg.cfm

2.7.4 Contractor personnel living and working in Germany

In accordance with Army in Europe Regulation (AER) 715-9, Contractor Personnel in Germany

– Technical Expert, Troop Care, and Analytical Support Personnel, the Contractor shall comply with all applicable local host-nation and international laws, rules, regulations, and policies, including, but not limited to, the Technical Expert Status Accreditation (TESA) and/or Analytical Support Status Accreditation (ASSA) requirements for employees who will be located in the footprint of US Army Europe (USAREUR). For any USAREUR positions needed to perform the scope of work, the Contractor shall determine whether to hire and employ TESA, ASSA, or or Ordinary Residents (ORs) or a combination thereof, and is responsible for all business tax, regulatory compliance, and benefits implications of their employees’ status. More information can be found at the USAREUR DoD Contractor Personnel website at the following link: http://www.eur.army.mil/g1/content/CPD/docper/docper_germanyLinks.html

2.8 Safety and Risk Management

The contractor shall establish and maintain a Risk Management Process and Reporting System to identify hazards; assess each hazard’s risk; track hazards; mitigate hazards; verify implementation of corrective action; and verify the reduction of hazards to an acceptable level.

2.8.1 Contractor’s required response to accidents, incidents, disasters In accordance with AR 385-10 The Army Safety Program, Reportable accidents and incidents are those involving Contractor service providers or Government property supported by the JMRCRMS contract, involving or witnessed by Contractor personnel, and other incidents as defined below.

Accident is defined as an unplanned event that causes personal injury or illness, or property damage.

Incident is defined as an occurrence or event involving or resulting from failure to comply with standards or regulations, and/or misbehavior or criminal behavior, which results in negative mission impact, personal injury, property damage, or criminal, legal, disciplinary, or adverse administrative action being taken by authorities.

The Contractor shall comply with all installation or local command safety rules and regulations, including those pertaining to assisting injured personnel, securing accident scenes as practicable, safeguarding evidence in their possession, and assisting the Government in investigations as required.

The Contractor shall log and report all accidents or incidents in the MIS, and track them until each is closed out. The Contractor shall provide a preliminary report and update it as necessary. The Contractor shall provide a final report after closing out the accident or incident. Accident/incident reports and historical files shall remain available in the MIS for the life of the JMRCRMS contract.

Except as defined elsewhere, the Contractor shall report all incidents and accidents within 24 hours to the PCO, JMRC Operations Group Deputy Commander, and the COR via email and post an incident report into the MIS within 72 hours.

The Contractor shall take steps to address and/or prevent reoccurrence of accidents, incidents, or discovery of a safety hazard.

2.8.1.1 Health and Safety incidents

IMMEDIATELY upon discovery, the Contractor shall report incidents involving serious injury or loss of life, via telephonic notification to the PCO, JMRC Operations Group Deputy Commander, and COR ensuring a contact is made in real time along with a written notification. A voicemail on a telephone is not sufficient to meet the notification requirements for a serious injury or loss of life. "Immediately" is defined as "without delay".

2.8.1.2 Security incidents

IMMEDIATELY upon discovery, the Contractor shall report any security incident that results in the loss of classified data or equipment, impacts training, results in revocation of network access or security clearance, or requires disciplinary action against the individual via telephonic notification to the PCO, JMRC Operations Group Deputy Commander, COR and self-report to the Defense Security Services (DSS) Agent ensuring a contact is made in real time along with a written notification. A voicemail on a telephone is not sufficient to meet the notification requirements for a security incident involving classified data or equipment.

2.8.1.3 Property incidents

IMMEDIATELY upon discovery, the Contractor shall report any damage, loss, or theft of Government property involving Contractor personnel where the value of the loss exceeds $2,000.00 via telephonic notification to the PCO, JMRC Operations Group Deputy Commander, and COR ensuring contact is made in real time along with a written notification. The Contractor shall report any willful damage or theft of equipment that is grounds for disciplinary action against an individual. A voicemail on a telephone is not sufficient to meet the notification requirements for an accident or incident with a value of loss of over $2,000.00.

2.8.1.4 Criminal, Legal and Administrative Adverse Actions

IMMEDIATELY upon discovery, the Contractor shall report any incident involving or witnessed by Contractor personnel. Reportable incidents include, but are not limited to: criminal action by Contractor personnel on a military installation or when in a Status of Forces Agreement or when subject to Uniform Code of Military Justice; any incident which results in military, civilian, or host nation authorities recording the event in a crime blotter or arrest or indictment, or writing a memorandum, letter, or email which bans, reprimands, or admonishes Contractor personnel or their behavior; bans from installation or post, bans from contact with Soldiers, or revocation of access to facilities; violations of Status Of Forces Agreements; and any other action which would reflect poorly on the US Government. In instances involving criminal, legal or administrative adverse actions, the Contractor shall provide a telephonic notification to the PCO, JMRC Operations Group Deputy Commander, and COR ensuring a contact is made in real time, followed by written notification as soon as possible. A voicemail on a telephone is not sufficient to meet the notification requirements for criminal, legal or administrative adverse actions.

Deliverables DI-SAFT-81563 Accident/Incident Report

2.9 Hazardous Materials (HAZMAT) Management

The contractor shall comply with military installation, local, state, and federal laws, regulations, policies/procedures for HAZMAT, and be guided by AIA/NAS 411 "Hazardous Materials Management Program. The contractor shall handle, containerize, store, and provide intra-station transportation of regulated hazardous and non-hazardous waste generated as a result of operation and maintenance. The contractor shall prepare regulated waste for disposal to include marking, labeling, and preparation of an internal tracking system IAW local instruction. The contractor shall comply with all applicable federal, state and local laws and regulations addressing handling, storage, clean-up of spills, and disposal procedures for regulated wastes and hazardous materials, and create and/or maintain relevant Material Safety Data Sheets (MSDS) as guided by ANSI-Z400.1 at each site.

Additionally, the contractor shall be responsible for ensuring contractor personnel are certified and trained IAW applicable Occupational Safety and Health Administration, Environmental Protection Agency, U.S. Army Public Health Command (USAPHC), state and local regulations, as appropriate. The contractor shall be responsible for any additional expenses incurred due to their management of regulated waste or hazardous materials including, but not limited to, noncompliance with or violation of federal, state, or local laws and regulations, maintaining inappropriate records, spills, failure to source separate wastes, or failure to provide chemical composition of wastes.

Deliverables DI-SAFT-81563 Accident/Incident Report

2.10 Cybersecurity Training/Certification

All Contractor employees and associated subcontractor employees must complete the DOD cybersecurity awareness training before issuance of network access and annually thereafter. All Contractor employees working cybersecurity/IT functions and/or requiring privileged access must comply with DOD and Army training requirements in DoDD 8570.01, DOD 8570.01-M and AR 25-2 at contract award. All Contractor service providers hired after award must comply within six months of their appointment to IA/IT functions.

Per DoD 8570.01-M and AR 25-2, the Contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DOD 8570.01-M must be completed upon completion of phase-in.

2.11 Anti-Terrorism/Operations Security (AT/OPSEC)

2.11.1 OPSEC SOP

The Contractor shall develop an OPSEC-SOP Plan within 90 calendar days of contract award, to be reviewed by the responsible Government OPSEC officer. This plan shall include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The Contractor shall implement OPSEC measures as ordered by the commander. In addition, the Contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

Per AR 530-1 Operations Security, the Contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

Deliverable DI-MGMT-80934C Operations Security (OPSEC) Plan

2.11.2 AT Level I Training

The Contractor shall complete AT Level I Training within thirty (30) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or one (1) calendar days after employment of new personnel, all contractor employees, including subcontractor employees, who are employed under the contract shall complete AT Level I awareness training within thirty (30) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based contractor employees and associated sub-contractor employees. The Contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within thirty (30) calendar days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel must complete refresher training every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies If training cannot be conducted on the website, the Contractor shall coordinate with the COR who shall contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom shall receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within one (1) calendar days after completion of the training.

2.11.2 AT Awareness Training for Traveling Overseas

U.S.-based contractor employees and associated subcontractor employees to make available and to receive Government-provided, area of responsibility (AOR)-specific AT awareness training as directed by AR 525-13. Specific AOR training content may be directed by the USEUCOM Commander, with the USAREUR ATO being the local POC.

2.11.3 iWatch / iSalute Training The contractor and all associated subcontractors shall brief all employees on the local iWatch / iSalute program. This locally developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days after the contract is awarded and within 30 calendar days after new employees commence contract performance, with the results reported to the COR within 15 calendar days after training is completed by all employees and subcontractor personnel.

2.11.4 Army Training Certification Tracking System (ATCTS)

All contractor employees with access to a government information system must be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services, and must successfully complete DOD Information Assurance (IA) awareness training before access to the information system, and then annually thereafter.

2.11.5 Threat Awareness and Reporting Program (TARP):

All Contractor employees with security clearances must receive annual TARP training by a counterintelligence agent or other trainer as specified in AR 381-12, Threat Awareness and Reporting Program, Paragraph 2-4b. A completion (by name) roster shall be submitted to the COR and then forwarded to the PCO.

2.12 Government Furnished Property (Facilities, Equipment & Materials) The Government shall make available the materials, office space, and communications assets upon successful completion of the transition period. The Contractor is responsible for alerting the Government to a change in the operational status of said items within two business days. Items vital to the performance of services shall be reported immediately to the COR, Contracting Officer and the JMRC Operations Group vie email and a phone call to the JMRC support staff. A delay in training due to a communication failure on an item addressed in this subsection is unacceptable and shall be at the Contractor’s expense. Unless specifically identified in this PWS the Government shall not provide vehicles or transportation for the performance of services. The Contractor is responsible for all transportation unless specifically identified in the PWS. The Government shall not purchase or authorize the purchase of vehicles to be delivered as Contractor Acquired Property. Transportation, unless specifically identified by the Government shall be the responsibility of the Contractors Program Management.

A vital item as it relates to performance of services is defined as anything that would degrade, hamper, or reduce the value of the training exercise or cause an unwanted stop in training.

2.12.1 Facilities

The Government shall provide necessary workspace for the contractor staff to provide the support outlined in the PWS to include office space and Government telephones. Government provided telephones shall not include commercial access, they shall only provide access to other Government telephones.

2.12.1.1 Facilities for Contractor Dining Facility Staff

Government-furnished quarters may be provided, as needed, for Contractor Dining Facility staff for the duration of the MRE at all training locations at no cost to the Contractor. Cleaning of the quarters shall be the Contractor’s responsibility. When Government quarters are provided to the contractor, a JMRC representative shall arrange a check-in time and an inspection of the building(s). Upon checkout, the contractor, and a JMRC representative, shall perform a joint inspection of the facilities.

2.12.2 Utilities:

The Government shall provide heating, lights, electricity, 220 VAC electrical outlets, and water, as required, for the performance of the work outlined in this PWS. The contractor shall instruct employees in utilities-conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off water faucets or valves after using the amount required to properly clean vehicles and equipment.

2.12.3 Materials

The COR will establish Contractor supply accounts with the Directorate of Logistics (DOL) office for issuance of all classes of supply required to accomplish the requirements of this contract. The Contractor shall:

· Track all procurements;

· Account for all purchased material;

· Provide monthly reports to the Government, via the MIS, outlining contract funds expended on materials during the contract’s period of performance;

· The Contractor shall maintain a list of all Contractor Acquired Property (CAP) issued for use on the MIS. CAP and CAP records shall remain property of the Government and shall be returned to the Government upon request or at the end of the period of performance as directed by the Contracting Officer/COR.

2.12.4 Administrative Incidental Property

The Government will provide access to standard office-related Government Information, network computers with standard software, desk space, network access, secure/classified CAC token, CAC readers, secure phones networked printer capabilities. While working in Government spaces, Administrative Incidental Property shall be used only in performance of this contract. All Administrative Incidental Property is the property of the U.S. Government and shall not be transferred to any individual, agency, public or private without the express written approval of the Contracting Officer or COR.

2.13 Quality Assurance Surveillance Plan (QASP)

The Government will monitor the Contractors performance under this contract in accordance with the Government’s QASP, the Government’s Performance Requirements Summary, and the Contractor’s internal Quality Control Plan. The Contractor must submit a Quality Control Plan within 90 days of contract award and each year thereafter. The QASP may be modified as required and shall be sent to the Contractor for review prior to any changes taking effect. The PCO can assign multiple Alternate Contracting Officer Representatives (ACORs) to provide surveillance reports that may be incorporated into the Contractors Performance Assessment Reports System (CPARS). Additional Quality Control and Surveillance direction can be found in Section 4.6.