Sustainment_Services_Industry_QA_Updated.pdf

Question

# SOW Section Question Answer

1 C.2 Security Requirements What are the security requirements for personnel and facilities? Facility must possess active Secret FCL (non-possessing is appropriate as no classified materials will be generated or stored). Personnel Security

Clearance (PCL) at the Secret level will be required for some contract employees in the performance of this contract.

2 C.2 Security Requirements

Is there anything on a Stryker that would require a security clearance? While no security clearance requirement is clearly beneficial, it would seem that FSR's and maintainers would at times be exposed to comsec and other potentially classified systems and information in order to accomplish troubleshooting procedures from a system of systems perspective.

Yes. The classification of some components and configurations on some of the vehicles that will be serviced under the contract award may require FSR's to possess active PCL's in the performance of their work.

3 C.2 Security Requirements Will foreign nationals be permitted on OCONUS work or will US citizens be required?

A: Foreign Nationals may be permitted to perform unclassified work, subject to the appropriate country/contractor Technical Assistance Agreement

(TAA). Refer to the cognizant TAA for authorization of Foreign Nationals in the performance of work on this contract.

4 C.2 Security Requirements What sort of ITAR requirements will it be necessary for the contractor to meet? The contractor must be compliant with all ITAR requirements in accordance with DFAR 252.225-7048.

C.3 Business Management

C.3.1.1 Resource Distribution Table (RDT)

This appears to be a section L statement. This being a single award, how does this paragraph relate?

This paragraph refers to the initial proposal and any subsequent proposals requested post award.

6 C.3.1 Cost & Software Data Reporting (CSDR) This requirement seems like an umbrella requirement for an OEM for a developmental program, software and manufacturing, would the government consider changing this to a more typical cost reporting method commensurate with a pure services contract?

No; This is a requirement of any contractor that works on an ACAT 1 program.

7 C.3.2 Material Received Report As we read this RFI it doesn't appear that there will be materials purchased by the contractor. As such would the government consider removing this requirement?

The USG will consider either removing or clarifying this requirement prior to solicitation release.

C.5 Environmental Management

C.5.2.1 Prohibited Materials/

C.5.2.2 Exceptions to the Hazardous

Materials Requirements

Can the Government certify that all parts provisioned for the Stryker are compliant with these requirement?

Contractor will be responsible for managing waste streams. YES, The OEM or VENDOR responsible for the parts are also responsible for compliance of the parts

C.6 New Equipment Training (NET) & Fielding

C.6.1.4 Requisitioning

Will the Contract use the Government LMP/G-Army account or will the contractor have to establish accounts?

Will fielding packages be a direct Government to Government transition or will material become GFE and then issued to the

Unit?

Will the contract required to purchase any shortages to support sustainment or fielding? We don’t see any sections a material purchases in the SOW.

The contractor will be required to have a LMP account and be responsible for requisitioning and issuing GFE. The contractor will NOT be responsible to purchase GFE to support fielding. (This excludes equipment such as lease vehicles, common tools etc.). All Class IX will be funded by the USG.

10 C.6.1 Total Package Fielding

The RFI Reads "The Associated Equipment to be provided shall consist of Associated Support Items of Equipment (ASIOE), Basic

Issue Items (BII), Additional Authorized List (AAL), Special Tools Test Equipment (STTE), Components of End Items (COEI), Mission

Equipment Packages (MEP), Additional Stockage List (ASL), and expendable durables." Please clarify if this will be Government provided.

Yes; all referenced items will be USG procured.

11 C.6.1.3 Weapon Systems Packages Will the government please clarify what is meant by " The contractor shall develop and deliver Weapon Systems Packages"?

Weapons System Package (WSP) is a CDRL that will be required to capture everything that was handed off to the unit during the fielding event.

12 C.6.1.4 USSOC units currently use SIPR for PBUSE transactions ‐ will SIPR be a requirement and will access be provided?

At this time, SIPR is not intended to be a requirement.

13 C.6.1.4.1 Is the contractor requisitioning level of priority/authority equal to that of the serviced unit? Yes for FSR's and Mechanics that are assigned to units; however, it is not the same (lower) for Deprocessors

14 C.6.1.4.1 The RFI states " The contractor will be granted access to view stock levels and availability when purchasing common stock".

Please clarify that this means "requisitioning," not purchasing?

Yes, this refers to requisitioning.

15 C.6.1.4.1 and C.6.1.8 States the COR will review and approve all requisitions. Is there a timeframe aligned to this (i.e., maximum wait time is 24 hours etc., to hold a requirement)? How is this measured and tracked? Tracked daily with meetings and reports and periodic USG audits.

C.6.1.6 How far in advance will items ship to the contract holding location and how long will the contractor be requested to hold before shipping assets to the UMFP?

Items are typically shipped 30 days in advance, based on schedule and NLT Two weeks prior.

17 C.6.1.6 TPF Materials Will the government provide space for the contractor to work at this GD facility? Recommend the government remove this requirement and continue to have this provided by OEM All facilities are Government Owned Contractor Operated (GOCO).

18 C.6.1.8 NET ASL Packages Will the government provide the ASL item list and density? Yes. The intent to provide this list with the final RFP.

19 C.6.1.9 Unscheduled Maintenance Does the government have and will the government share historical data related to unscheduled maintenance? Can the government provide the AARs? This would provide data to build a BOE.

No

20 6.2.1.1 Item #4: Will the USG provide all necessary software and architectures to the contractor? Yes

21 6.2.1.1 Item #6: Will the USG provide IETMs to the contractor? Yes

22 6.2.1.1 Item #7: Will the USG provide all "special tools and test equipment" to the contractor as mentioned in the RFI? Yes

23 C.6.3.2.1 Performance Standard Preparation and delivery of vehicles are dependent on the parts available through the Government system. What relief is provided if parts for repair are not available?

The Contractor will not be held responsible for parts determined to be unavailable.

24 C.6.3.2.1 Performance Standard The RFI mentions a "NET Plan Attachment 0009". Will the government provide a draft? The NET Plan will be provided with the Formal RFP.

25 C.6.4.4 What is the process for handling ammunition receipt, store, and issue ‐ will this be a contractor requirement or a unit requirement?

Who will order the ammunition for the prescribed requirements, turn‐in residuals etc.?

Any ammunition requirements will be USG to unit controlled accountability.

C.6.4.2 Operator Training (OPNET) and Field

Level Maintenance Training (FLMNET)

Will the government provide a draft of the Program Instruction (POI) Attachment 10 mentioned in this section. Will the government provide a draft of all attachments mentioned throughout?

All attachments will be provided along with the final RFP.

27 C.6.4.9.2 Request clarity on this requirement. USG will clarify this requirement prior to solicitation release.

29 C.6.4.3 Delta NET

Can the Government provide more detail on what is meant by Delta NET? With Stryker already being fielded is this referring to fielding upgraded vehicles, fielding new vehicles to new units, etc.? Will the government provide details related to Delta Net by unit?

Delta NET refers to training that was not conducted as part of the original POI, i.e. configuration change, upgrade.

30 C.6.4.4 Range Training This section refers to the "Stryker MGS Gunnery Manual TC 3-20.31" will the government provide this manual? Yes

31 C.6.4.6 Training Products What "commercial software system that is compatible and approved for use on Government computer Systems" is used today?

Does this refer to Microsoft Office suite of products or something more specialized?

Yes, this refers to Microsoft office suite.

32 C.6.4.6 Training Products The RFI says the "contractor shall provide the Training Support Package". Does this package exist today and will the government provide it as a starting point? Will the contractor be expected to develop the Training Support Package from scratch or simply modify, update and tailor a new training support package?

Yes, the USG will provide training support package. The contractor will be responsible to update as necessary.

33 C.6.4.7 Instructor Requirements/Quails will the government provide standards for the certification process? How long does it take and can the government consider how this might affect non-incumbents with transition costs? Or is hiring a previously certified instructor, i.e. a soldier who was a certified as an ABIC instructor?

Yes; USG intent is to provide this information with the final solicitation.

34 C.6.4.7.1 Will the associated training for the certification be provided by the USG? Yes, as stated in Section C.6.4.7.1.

35 C.6.5.2 Will the Government provide fuel and a location to secure the assets? Yes

36 C.6.1.8, C.6.1.9, C.6.6 Will the Government provide a listing of items not catalogued or provisioned through LMP? No; however, non provisioned parts will be provided via a customer support form.

37 C.6.6 What GFI is the Government planning to provide? Any required GFI will be provided along with the solicitation.

38 C.6.6 Depot Repair Cycle Floats (DRCF) Will the government provide -10 Tech Specs and -20, RPSTL? Appropriate IETMs for all levels of maintenance will be provided as part of the fielding /Training event

39 C.6.6 Depot Repair Cycle Floats (DRCF) What is the material this section refers to? Is it parts, consumables, etc.? Types of material is detailed in the SOW Section C.6.6.

40 C.6.6 Depot Repair Cycle Floats (DRCF)

The RFI states "The contractor is responsible for ensuring it purchases individual site material to include, but not limited to, gloves (mechanics, latex), safety glasses, coveralls, copy paper, tools, or any other material the individual contractor needs to safely carry out the performance of this requirement. The contractor is further authorized to charge the contract for other direct costs associated with the execution of this requirement to include, but not limited to, the replacement of obsolete/damaged vehicle test set, and US L1B Work Visa Fees to include Petition based Visa categories and direct costs associated with Fraud Prevention and detection. The contractor is authorized use of the above materials and ODCs on a rent free, noninterference basis between the DRCF and PMMV programs". Can the government please clarify this requirement further to provide a more complete list of items the contractor should expect to purchase in association with this work?

Contractor is authorized to procure any personal items necessary to aid in the completion of the scope of work. The USG will consider clarifying this prior to solicitation release.

C.6.6.1 DRCF Mechanic/NET Sustainment

Mechanic and/or MFT

Deprocessor/Mechanic

The RFI refers to "Home Office Logistics Representatives/Engineers" that the contractor personnel will need to interface with.

Are these "Reps/Engineers" Government personnel or OEM personnel?

Home Office Support Team (HOST) referrers to both USG and OEM PM support personnel (Management)

42 C.6.6.5 Performance Standard We believe the reference to C.6.6.3 in this section should be C.6.6.4. Please confirm. Correct, reference will be corrected prior to solicitation release.

43 C.7.1 General Will the USG provide OEM proprietary material needed to accomplish these tasks? If not, how is the contractor expected to obtain them?

N/A - no proprietary material will be required to perform the scope of work. Material as referenced in this section refers to site material the contractor needs to perform the required tasks i.e. uniforms, general mechanics tool kit, etc..

44 C.7.1 General Will the government provide a draft of the referenced "Attachment 0013, LS Man-Month Density Schedule"? All attachments will be provided along with the final RFP.

45 C.7.1.3 Definitions Will the government provide the most current Stryker Interactive Electronic Technical Manuals (IETMs)? Appropriate IETMs for all levels of maintenance are available and will be provided along with the final RFP.

46 C.7.1.4 Government Facilities Does this section refer to both CONUS and OCONUS locations? No; this is specific to CONUS location only.

47 C.7.1.4 Government Facilities Is there a requirement for paint facility in support of Stryker Maintenance? No

48 C.7.1.7 What about fuel to operate vehicles and to fill to a standard level for unit hand‐off ‐ is this

Government provided?

Yes

49 C.7.2 Garrison Maintenance Support Is there a requirement to paint the vehicles? No

50 C.7.2 Garrison Maintenance Support The RFI states "Any required STTE and/or vehicle parts to support the contractor's efforts will be provided by the government"

Please confirm this is related to GD proprietary, i.e., toughbooks with diagnostics tools, etc.

No, this does not include GDLS property.

51 C.7.2.3 Performance Standards Please provide a draft of referenced Attachment 0015 "Logistics Support Performance Metrics" All attachments will be provided along with the final RFP.

52 C.7.3

Will the Government ship the tools necessary for deploying contractor personnel to conduct maintenance/their mission?

Also, the last sentence appears to be an incomplete sentence ‐ can the Government please provide the remaining information for this sentence/paragraph?

Yes, everything will be with the unit; contractor will bring material and tool kits

53 C.7.3 Deployment Maintenance Support The final sentence is cut off "Parts shall be provided in accordance with" please provide the rest of the sentence. The final sentence of C.7.3. should have been eliminated in its entirety.

54 C.7.5.1 FSR Support Please provide the IETM, OEM procedures referenced in the bidders library USG does not have access to OEM procedures. It will be the responsibility of the contractor to secure appropriate OEM support.

55 C.7.5.1 FSR Support "The FSR should also have the capability to reach back to product engineers to support troubleshooting vehicle maintenance issues". Please confirm that the OEM is required to provide this support to the contractor.

The USG cannot guarantee OEM support. That said, it is still a requirement of the contract for the service provider to have some interface with the OEMs from time to time.