Sustainment_Services_Draft_Scope_of_Work.docx

Questions for Request for Information

1. Ability to surge operations is a necessary requirement. Can you describe your ability to increase and deploy the necessary assets (personnel and material) to support field level maintenance during contingency deployment situations?

2. Advanced troubleshooting for system-of-systems scenarios is paramount when maintaining a complex vehicle like the Stryker. For example diagnosing a fault that could be impacted by multiple components if a failure is detected; a person with deep experience in troubleshooting a turret functionality failure could probably troubleshoot any “turret” functionality failure. Can you offer any details on how your company would approach advanced trouble shooting of system of systems?

3. Does your company have experience preparing and submitting Cost and Software Data Reporting (CSDR) in accordance with DoD 5000.4M1?

Section C- Performance Work Statement C.1. Integrated Program Management Support

C.1.1. The contractor shall establish and maintain integrated Program Management (PM) Support to include Contract Administration for all activities inherent to the overarching management of the contract. The Contractor shall provide qualified personnel to develop and implement all program management plans and processes to efficiently and effectively execute the requirements of this contract.

C.1.2 The contractor shall report the PM support efforts under the Funds and Man-Hours Expenditure Report IAW CDRL A001.

C.1.3 The contractor shall participate in program status and management reviews covering the Stryker Family of Vehicles (FoV) either in person or virtually/telephonically. The purpose of these meetings is to review contract performance and provide progress assessments. The Contractor shall be prepared to discuss its progress in various functional areas including technical/systems/safety engineering, testing, integrated logistics support, configuration management, obsolesce management, manufacturing, fabrication and/or quality assurance issues, Contract Administration, and other areas identified as high risk.

C.1.4 Risk Management: The contractor shall perform risk management in accordance with Attachment 0001, Stryker Risk Management Plan. The contractor shall incorporate this effort into its risk status report and make it available for Government review upon request.

C.2.Security Requirements

C.2.1. Security Guidelines

The contractor shall not be required to have access to classified information in performance of this contract. The contractor shall have access to Controlled Unclassified Information (CUI). CUI provided to or generated pursuant to this contract shall be protected. The procedures for the protection of CUI are outlined in Attachment 0002, Controlled Unclassified Information (CUI). Controlled Unclassified Information (CUI) CUI, provided to the contractor or generated pursuant to the Stryker Program, shall be protected. The procedures for the protection of CUI are, outlined below, are contained in AR 380-5 Department of the Army Information Security Program Chapter 5 Controlled Unclassified Information as well as Attachment 0002. Definition of CUI: Unclassified information to which access or distribution limitations have been applied according to national laws, policies and regulations of the US Government. It includes US information that is determined to be exempt from public disclosure or that is subject to export controls according to the International Traffic in Arms Regulation (ITAR), the Export Administration Act (EAA), and/or the Arms Export Control Act (AECA). Examples include: Competition Sensitive, For Official Use Only (FOUO), Sensitive but Unclassified (SBU), Commercial in Confidence, technical data. Following are the minimum requirements for the protection of CUI:

C.2.1.1. Storing/Handling

The contractor shall follow the procedures listed below for storing and handling CUI.

a. CUI must be locked in a desk, file cabinet, office or any other means to preclude unauthorized access, when not in use.

b. CUI shall not be displayed in a public place, such as an airport, airplane, and a restaurant or train station.

c. Computers used for processing CUI do not need to be accredited for classified use. However, personally owned computers are not authorized for processing CUI.

C.2.1.2 Disposal

The contractor shall follow the procedures listed below for proper disposal of CUI.

a. Disposal requires that the information be destroyed in such a manner so as not to be easily reconstructed (i.e. shredding).

b. Computer disks must be reformatted, shredded or degaussed before being disposed of or transferred to another office.

C.2.1.3. Transmission

The contractor shall follow the procedures listed below for transmission of CUI.

a. Transmission may be through normal mail channels or hand carried without formal courier orders.

b. Transmission of CUI by voice or facsimile (telephone, fax, video teleconferencing (VTC), or other electronic media) shall be by approved secure communications systems, whenever possible.

c. CUI may NOT be transmitted through unencrypted electronic mail on the INTERNET.

C.2.1.4. Unauthorized Disclosure of CUI

The contractor shall follow the procedures listed below to avoid unauthorized disclosure of CUI.

a. Unauthorized disclosure of CUI does not constitute an unauthorized disclosure of classified information for security purposes.

b. Administrative action shall be taken to ensure that the unauthorized disclosure of information is contained, and appropriate re-education is provided to those responsible. Any unauthorized disclosure shall be immediately reported to the Government Stryker Security Office.

c. Prior to authorizing the further release of Controlled Unclassified Information to subcontractors, vendors, and/or suppliers, the contractor shall ensure they are legally bound to control such information in accordance with these provisions by including the appropriate flow down provisions in its subcontracts.

C.2.2. Public Release Requests

C.2.2.1 Except for information previously approved for public release by the PCO, the Contractor shall not release any information regarding the work performed under this contract without first obtaining approval from the PCO for Public Release, outside of (i) the United States Government, (ii) its own facility, (iii) its subcontractors performing work at any tier, and (iv) Associate Contractors, at any tier.

C.2.2.2 The contractor shall screen all information submitted for determination of public release to ensure it is both unclassified and technically accurate. A letter of transmittal must certify the review. Program information shall not be released outside program channels in accordance with the distribution statement until the review process is complete. All requests shall be submitted through the PCO for adjudication. The program requires 45 working days to process the request and render a decision.

C.2.2.3 The Contractor shall submit all requests for public-release approval through the PCO for a review by a Government technical and Security personnel, culminating in a determination by the Public Affairs Officer (PAO) (in accordance with DFARS Clause 252.204-7000). The PAO will, after appropriate review, either authorize or reject the request to disseminate Government information publicly. Note that authorization may be given contingent on specified changes being made to the material for which public release has been requested. Requests for public release shall be sent electronically via encrypted email using cryptographic products/algorithms that are National Institute for Standards and Technology/National Information Assurance Partnership (NIST/NIAP) approved or mail the Compact Disc/Digital Video Disc (CD/DVD) using U.S. Postal First Class mail.

C.2.3. Release of Information The Contractor shall not release any information or data to third parties without the express written approval of the Procuring Contracting Officer (PCO).

C.2.4. Information Flowdown

The contractor shall ensure the security requirements and guidelines contained in Section C.2 are flowed down to subcontractors, teammates and consultants.

C.2.5. Operations Security (OPSEC) Requirements

The contractor is not required to produce an OPSEC Plan. All US contractors with access to CUI or classified information shall be required to follow the OPSEC Plan at Attachment 0003. To ensure awareness of the OPSEC Plan, the contractor shall provide annual training for all personnel supporting this contract on the contents of the Stryker OPSEC Plan unless such training has already been completed. New personnel shall receive OPSEC Plan specific training within 30 days of program assignment. Personnel who have taken the Stryker OPSEC Plan training within the last 12 months shall be considered compliant unless the Stryker OPSEC Plan has been revised since the last training. The Contractor shall report in accordance with CDRL A002 OPSEC Training Report.

C.2.6. Common Access Card (CAC) and Installation Access Identification

C.2.6.1. Issuance

Contractor employees who require access to Government information systems, traveling CONUS or Outside the Continental United States (OCONUS) shall be issued a CAC as explained at http://www.cac.mil/common-access-card/getting-your-cac/for-contractors/.

C.2.6.2. Protection and Handling of Identification (ID) Cards and Reporting Lost or Stolen Cards For CAC, refer to http://www.cac.mil/common-access-card/managing-your-cac/. For installation identification a badge shall be displayed while on the installation on the front of the outer garment between the shoulder and waist. The contractor is responsible for ensuring all ID cards are properly safeguarded and accounted for at all times. The contractor shall immediately file an installation Police report in cases of loss, theft, forgery, or damage.

C.2.6.3. Return of ID Cards

The Contractor shall ensure that all employees, including all subcontractor employees at all tiers, return installation and/or access badges in accordance with FAR 52.204-9 to the Visitor Control Center for deactivation and destruction. If a Contractor employees badge is not returned, the Contractor shall report, as soon as the incident is discovered, the unrecovered badge to the Installation Police. Contractor employees in possession of a CAC shall be responsible for turning in the CAC in accordance with FAR 52.204-9.

C.3. Business Management

C.3.1 Cost and Software Data Reporting (CSDR)

The contractor shall electronically produce and deliver CSDRs in accordance with DoDM 5000.04-M-1 (CSDR Manual, 4 Nov 2011), CDRL A003 Cost and Software Data Reporting (CSRD), CDRL A004 Contractor Business Data Report (CBDR), and the most recent CSDR/EVM Co-Plans approved by the Office of the Secretary of Defense (OSD) Deputy Director, Cost Assessment (DDCA).

C.3.1.1 Resource Distribution Table (RDT)

The contractor shall electronically produce and deliver a Proposal Resource Distribution Table (RDT) in accordance with CDRL A005 for every proposal the contractor submits in response to a Government request for proposal (RFP). The contractor shall electronically produce and deliver an Award RDT in accordance with CDRL A006 after every award of a negotiated proposal or negotiated cost estimate. The Proposal and Award RDTs shall be based on the work breakdown structure contained in the most recent OSD DDCA approved CSDR Contract Plans. The Proposal and Award RDTs shall identify the value of work that will be assigned to subsidiaries, subcontractors, interdivisional entities, and vendors.

C.3.1.2 CSDR Subcontractor Flow-Down

The contractor shall flow-down CSDR requirements to all subsidiaries, subcontractors, interdivisional entities, and vendors in accordance with DFARS Basic 252.234-7004(b).

C.3.1.3 Post Award Conference

The contractor shall host a post-award conference in accordance with DFARS 242.503-2(b) no later than 90 days after contract award.

C.3.2 Material Received Report (MRR)

The contractor shall produce and deliver an MRR in accordance with CDRL A007. The MRR shall report all the purchase orders placed and charged as material in CDRL A003 (CSDR).

C.3.3 Phased Labor Expenditure Report (PLER)

The contractor shall produce and deliver a PLER in accordance with CDRL A008. The PLER shall provide time-phased labor hour expenditure data by labor department for every month during the contract period of performance.

C.3.4 Funds and Man-Hours Expenditure Report (FMER)

The contractor shall produce and deliver an FMER in accordance with CDRL A001. The FMER is a financial management document intended to compare expended contractor costs and contractor estimates at complete against awarded funding at the contract line item number (CLIN) level.

C.3.5 Cost Reporting for Contractor Divisional Entities and Subsidiaries

In the course of executing the CSDR (paragraph C.3.1), MRR (paragraph C.3.2), PLER (C.3.3), and FMER (C.3.4) scopes of work, the contractor shall report costs associated with effort performed by divisional entities and subsidiaries according to the cost categories (cost category examples include labor, material, other direct costs, and indirect costs) utilized by those divisional entities and subsidiaries.

C.3.6 Joint Reconciliation

The contractor shall host and participate in Joint Reconciliation meetings with the Government every 60 days. The purpose of the Joint Reconciliation meetings is to address the disbursement status of and funding adjustments on Contract Line Item Numbers (CLINs) awarded on a cost or incentive basis on Stryker contracts. The first meeting shall occur no later than 60 days after contract award. The meetings shall occur no later than 14 business days after the previous month’s contractor accounting system close date. The meeting dates shall be as mutually agreed between the contractor and the Government. The basis of the Joint Reconciliation meetings shall be the information delivered and contained within CDRL A007, FMER. During the Joint Reconciliation meeting, the contractor shall provide the status action items and the status of the data products (for example, Funding Adjustment Workbooks) the Government requires in order to process contract modifications which change funding levels on CLINs selected for funding adjustment.

C.3.6.1 Funding Adjustment Workbook (FAW)

The contractor shall deliver CDRL A019, FAW, for every cost based CLIN selected for funding adjustment. CLINs selected for funding adjustment shall be as mutually agreed upon between the contractor and the Government during the Joint Reconciliation meetings.

C.3.7. Performance Standards

C.3.7.1. Contract Deliverable Requirements List (CDRL) Reports

The contractor shall deliver the CDRL items listed in Section C.3 of this scope of work and summarized in Section J of this contract. Deliverables shall be on time, in correct format, and complete 100% of the time. Any questions regarding any deliverables shall be addressed at the Start of Work meeting.

C.4. Quality Management System (QMS)

The contractor shall maintain a Quality Management System (QMS) acceptable to the Government for all supplies and services to be provided under this contract. The contractor shall ensure that its subcontractors also develop, implement and maintain a quality management system that is acceptable to the Government. The quality system shall, as a minimum, meet the requirements of ISO 9001 or an equivalent standard. Government approval of the Quality System is not required, if at the time of award, the contractor is a Registrar Accreditation Board (RAB) certified/registered QS 9000/TS 16949/ or ISO 9001 supplier. The contractor shall make all QMS documents/procedures available for Government review at the contractor's location.

C.5. Environmental Management

C.5.1. Environmental Compliance

The Contractor shall ensure that all aspects of contract execution are in compliance with applicable International, United States Federal, State, and Local environmental regulations and requirements, including activities associated with design, prototype build, test, storage, and disposal. The contractor shall immediately notify the PCO if the Government gives any direction that may result in violation of law or regulation.

C.5.2. Hazardous Materials Management

For the purposes of this contract, hazardous materials are defined by FED-STD-313E, dated July 14, 2014, Section 3.2.

C.5.2.1. Prohibited Materials

The hazardous materials prohibitions stated below shall apply to all components, parts, and materials provided under this contract, including items purchased through a subcontractor, vendor or supplier, Commercial Off the Shelf (COTS) components, original equipment manufacturer (OEM) parts, and manufactured parts. These requirements do not apply to GFM items.

Prohibited materials are as follows:

- Asbestos

- Beryllium

- Cadmium,

- Class I and Class II Ozone Depleting Substances

- Hexavalent Chromium

- Lead

- Mercury

- Radioactive Materials

- Group 1 Agents classified as carcinogenic to humans by the International Agency for Research on Cancer (IARC) Monographs

C.5.2.2. Exceptions to the Hazardous Materials Requirements

Exceptions to the Prohibited Materials listed in Section C.5.2.1 are as follows:

1) Cadmium on electrical connectors and back shells used to mate with cadmium electrical connectors on GFM

2) Hexavalent Chromium used as a post-treatment on Cadmium plated electrical connectors and back shells used to mate with cadmium electrical connectors on GFM

3) Non-Chromate Chemical Agent Resistant coating (CARC) primers and topcoats

4) Lead in engine bearings

5) Lead-acid batteries

6) Lead solder

7) Steel containing up to 0.35% lead by weight

8) Aluminum containing up to 0.4% lead by weight

9) Copper and Brass alloys containing up to 4% lead by weight

10) Beryllium used in electrical components

11) Nickel and Nickel alloys used in electrical components

12) Mercury containing components compliant with European Union (EU) Directive 2002/95/EC (RoHS)

13) Trace amount of identified prohibited materials contained in base materials or alloys are to be reported in the Subcontract Material Report and the Hazardous Materials Management Report (HMMR), but do not require a waiver. For the purposes of this contract, trace amounts are defined as <0.1% for carcinogens and <1% for all other materials.

C.5.3. Safety Engineering and Health Hazards

C.5.3.1. Safety Engineering

The contractor shall maintain the safety program developed for the Stryker FoV and integrated with the concurrent engineering process used to develop, mature and support the system. The program shall address each variant and configuration within the Stryker FoV. The contractor shall apply the standard safety practices in accordance with MIL-STD-882E during the design or modification of the Stryker FoV or its components.

C.5.3.2. Safety Support

The contractor’s safety program shall comply with MIL-STD-882E and provide the following support:

C.5.3.2.1 System Safety Working Group (SSWG)

The contractor shall support the Government Stryker SSWG. Support shall consist of attending meetings, providing new FoV identified system hazards and the analysis completed for significant new hazard to include the developed mitigation(s), and completing assigned action items.

C.5.3.2.2 Ensuring that warnings and cautions detailing the hazards and actions operator or soldier must follow are included in instructions for operation, maintenance, assembly, and repairs. The contractor shall further ensure warning or caution markings and labels are placed on hazardous components of the equipment.

C.5.3.3. Radioactive Materials

Radioactive materials shall not be used without PCO approval unless provided by the Government as GFP. Titles 10 and 49 of the Code of Federal Regulations, AR 385-10 and DA PAM 385-24 apply to the use of radioactive material. The request for PCO approval shall include:

a. justification as to why these materials are the only means of meeting military operational requirements;

b. data as required to obtain a Nuclear Regulatory Commission (NRC) license for the radioactive material in accordance with 10

CFR;

c. a description of the design and manufacturing procedures that will be used to minimize hazards to personnel during manufacture, use, transportation, and disposal.

d. The contractor shall specify the following information and procedural controls for each item containing radioactive material: marking of the item(s) to include radioactive symbol, radioactive source and activity, date of source, NSN/PN/Serial Number and manufacturer; ultimate disposal method; NSN, part nomenclature and serial number for each radioactive item; NSN for all end articles containing the radioactive item; total number of radioactive items per end article; the total number of radioactive items to be procured per vehicle (including initial spares); leak test requirement, and a Safety Data Sheet (SDS).

C.5.3.3.1 If the use of radioactive material is approved the contractor is responsible for obtaining a Nuclear Regulatory Commission (NRC) license for the manufacture and distribution of radioactive item, and to obtain a Sealed Source Device Registration (SSDR).

C.5.3.4. Verification of Authorization to Receive Radioactive Material

The contractor shall not receive or ship commodities, items or end items (items) that contain radioactive materials without prior written verification from the TACOM LCMC or CECOM radiation safety officer (RSO), listed on the U.S. Army NRC licenses for the items, that the receiving destination, organization and consignee are authorized by an NRC or Agreement State license, and if applicable, an Army Radiation permit (ARP), to receive or ship the items. The contractor shall not execute the direction from the Government to receive or ship items containing radioactive materials, nor shall the contractor upon the contractors own initiative receive or ship items containing radioactive materials, without prior written verification from the GDLS RSO listed on the GDLS NRC licenses for the items that the receiving destination, organization and consignee are authorized by an NRC or Agreement State license, and if applicable, an ARP to receive or ship the items.

*** END OF NARRATIVE C0001 ***

C.6. New Equipment Training (NET) & Fielding

C.6.1. Total Package Fielding (TPF)

The contractor shall provide TPF for the Stryker FoV and Associated Equipment at Unit Materiel Fielding Points (UMFP) in accordance with DA PAM 700-142 and AR 700-142. The Associated Equipment to be provided shall consist of Associated Support Items of Equipment (ASIOE), Basic Issue Items (BII), Additional Authorized List (AAL), Special Tools Test Equipment (STTE), Components of End Items (COEI), Mission Equipment Packages (MEP), Additional Stockage List (ASL), and expendable durables.

C.6.1.2. MRL Coordination

The contractor shall conduct quarterly Material Requirements List (MRL) coordination updates with the Fielding/Gaining Commands, Materiel Fielding Team (MFT), and Integrated Logistics Support Managers. These coordination update meetings will be at a government provided facility or through teleconference calls; facility for locations may vary.

C.6.1.2.1. At quarterly Material Requirements List (MRL) coordination meetings the contractor shall answer questions related to discrepancies identified in the MRL and obtain results of recent configuration changes to be incorporated for a final MRL using the Basis of Issue Plan (BOIP), Modified Table of Organization and Equipment (MTOE), Table of Distribution and Allowance (TDA) for Training & Doctrine Command (TRADOC) Units, and System Architecture (SA). The contractor shall update the MRL (documented on DA Form 5682-R or other approved format from DA PAM 700-142) IAW the configurations within the BOIP/MTOE/SA (System Architecture) authorization document(s) provided by PM SBCT/Government. . The MRL shall be delivered in accordance with CDRL N001. During the MRL coordination meeting the Government will provide Mission Support Plan (MSP) data that shall be used by the Material Fielding Team (MFT) during its development of the initial issue.

C.6.1.3. Weapon Systems Packages.

The contractor shall develop and deliver Weapon System Packages (WSP), in accordance with CDRL N002. Upon COR approval of the contractor submitted CDRL N002, the contractor shall input the document numbers into the Government TPF document register to be assigned to the material in the WSP.

C.6.1.4. Requisitioning

The contractor shall input the requisitions into the U.S. Army wholesale supply system through the Logistics Modernization Program (LMP). The contractor shall use Property Book User System Enhancement (PBUSE) or Global Combat Support System-Army (GCSS-A) as applicable to conduct all lateral transfers of Stryker FoV and all associated items of equipment. The contractor shall monitor current status of requisitions by using the Logistics Integrated Data Base (LIDB) system. The contractor shall post the requisition status into the LMP database.

C.6.1.4.1. The contractor shall requisition material and parts from the Government through the LMP system to meet fielding schedules. The contractor is authorized access to the Federal Supply System to acquire material via the Military Standard Requisition and Issue Procedures (MILSTRIP) process or via the DOD EMALL. DOD EMAIL: https://dod-emall.dla.mil/acct/. The contractor shall obtain a Department of Defense Activity Address Code (DODAAC) assigned to this contract to monitor asset information and to place orders. The contractor will be granted access to view stock levels and availability, when purchasing common stock. Requisitions from DLA and other government sources of supply will be a direct transaction between the contractor and the managing government organization. The contractor is responsible for collaborating directly with DLA and other government sources of supply to ensure quality and timely delivery of the parts ordered. The COR will review and approve all requisitions.

C.6.1.4.2. The contractor shall submit, monitor, research, and develop resolution of requisition issues (i.e. overage, shortage, cancellation/reject status, unsuitable NSN substitutes, damaged material, or material lost in shipment). The contractor shall prepare an MFT After Action Report (AAR) and deliver in accordance with CDRL N003. The contractor shall monitor status and document issues (i.e. overages, shortages, damaged material, past due contract delivery schedule dates,) following Government notification of Credit Card or Contract purchases and email the COR when there is an issue.

C.6.4.1.2. Wholesale Supply System Data Transactions

The contractor shall maintain an up to date list of wholesale supply system data transactions to accomplish all TPF program requirements. This list shall be made available to the Government upon request. The contractor shall pull information from LMP to track vehicles.

C.6.1.5. TPF Package Assembly

The Government will supply copies of TMs to the contractor located at the Sumner National Logistics Center (SNLC), WA facility for TPF package assembly and issuance to the fielding units. The contractor shall field as part of kitted TPF packages, TMs for the DVH and Flat Bottom variants, as specified in Attachment 0008, with each specified Stryker Variant Fielding to SBCT, ABCT, Chemical Companies, TRADOC, SOCOM, Rangers and Test commands.

C.6.1.6. TPF Materials

The contractor shall receive, inventory, store, maintain, kit and ship TPF materials from the SDC, WA to the Unit Material Fielding Point (UMFP). The contractor shall maintain accountability information in an authorized government inventory management database as required by FAR 52.245-1.

C.6.1.7. TPF Handoff

The contractor shall conduct handoff(s) of equipment to the gaining unit for all TPF packages. The contractor shall issue the current Stryker Technical Manuals (TM-10) at the beginning of each vehicle handoff and Interactive Electronic Technical Manuals (IETMs) at the beginning of Field Level Maintenance Training (FLMNET). The contractor shall provide TPF Call Forward Letters and/or Request for Letters of Notification to the COR. These letters shall have a due-in to unit listing and document all items by NSN, nomenclature, quantity order, and received/ due-in. These letters shall be submitted within 30 days of vehicle fielding to preclude shortages and missing equipment prior to the fielding schedule, in accordance with Attachment 0011, NET Plan.

C.6.1.8. NET ASL Packages

The contractor shall maintain and replenish NET ASL packages through Government funded requisitions for all scheduled, deprocessing and unscheduled Operators New Equipment Training (OPNET) and FLMNET activities to ensure vehicles and MEP are maintained at a Fully Mission Capable (FMC) plus safety configuration in accordance with the Stryker IETM status throughout the training event. All parts for unscheduled maintenance shall be requisitioned upon COR approval.

C.6.1.9. Unscheduled Maintenance

Unscheduled Maintenance is defined as unpredictable field level maintenance requirements that require prompt attention and must be added to, integrated with, or substituted for previously scheduled workloads. The contractor shall perform unscheduled maintenance for each unit during NET to ensure completion of training as scheduled. An unscheduled maintenance event can be identified during Deprocessing, OPNET, and FLMNET. The contractor shall order Government approved parts though the LMP in accordance with C.6.1.4.

C.6.1.9.1. Associated Support Items of Equipment (ASIOE)

The contractor shall document all major items for each Stryker FoV fielding as authorized by the units MTOE or TDA to determine the proper vehicle configuration prior to hand off to the unit. This information shall be delivered in accordance with CDRL N001 Material Requirements List.

C.6.2. Material Fielding Team (MFT)

C.6.2.1. Deprocessing

The contractor shall provide a MFT and material as identified in the MRL in accordance with CDRL N001 MRL to the gaining command. Deprocessing shall be in accordance with the checklist contained within the IETM. The contractor shall complete deprocessing sixty days prior to formal handoff. The contractor shall use Mission Support Plan (MSP) data, as provided at the MRL Review, 120 days prior to fielding, to develop initial issue. Handoff is defined as initial issue, re-issue of the Stryker vehicle. The contractor shall assemble common and new items through the supply system, direct shipment, inventory, and issue all initial tools, equipment and parts (e.g. BII, ASL, AAL, tools, software, Test Program Sets (TPS), technical literature, and STTE).

C.6.2.1.1. Before vehicle hand-off, the Contractor shall perform the following tasks:

1) Repair transit damage and repairs to ensure each system is FMC plus safety prior to formal handoff, unless otherwise stated in a Memorandum of Agreement (MOA);

2) Integrate over-packed items;

3) Integrate mission equipment, in addition to the items listed in the IETMs, to include the following per DVH Brigade, BFT II Kits (324 vehicles), Air Horn Kits (324 vehicles), Exhaust Deflector Kits (324 vehicles), Hatch Ring Armor Kits (324 vehicles), APMI Kits (36 vehicles), ATVV Loaders Hatch Kits (9 vehicles), MESU SW Upgrade Kits (12 vehicles), ATVV SAPS (9 vehicles)

4) Ensure the current PM approved software configuration is installed, integrated and interoperability checks conducted.

5) The contractor is responsible for requisitioning the materials and parts though LMP in accordance with C.6.1.4.

6) The contractor shall ensure all systems meet the operational readiness of FMC plus safety in accordance with the IETM, unless otherwise stated in a MOA.

7) The contractor shall have personnel present IAW the Task Order at fielding sites to perform 100% inventories and to prepare Vehicles and Special Tools and Test Equipment (STTE) for hand off and /or training. The contractor shall: execute loading/offloading/movement of end items, provide logistics management support, perform inventory of vehicles and equipment, perform quality assurance inspection of the vehicles, perform maintenance functions (adjust, align, service, repair, clean, inspect, and perform road test of end items for both fielded and non-fielded PM Stryker vehicles and equipment. The contractor shall arrive at the fielding site one (1) hour prior to the scheduled start time in order to begin the fielding as scheduled.

C.6.2.1.2 The contractor shall document all major items for each Stryker FoV fielding as authorized by the units Modified Table of Equipment (MTOE) or Table of Distribution Allowance (TDA) to determine the proper vehicle configuration prior to hand off to the unit. This information shall be delivered in accordance with CDRL N002 Weapons System Package.

C.6.2.1.3 The contractor shall enter property book transactions into the PBUSE and GCSS ARMY to ensure materials are properly transferred during each unit fielding. The contractor shall follow up and provide all non-mission essential items not available at the time of initial handoff or re-issue. The contractor shall also note this in CDRL N003 MFT AAR with an expected date of the follow-up.

C.6.3. Requisitioning Material and Parts

C.6.3.1. Government Furnished Material (GFM) Integration at Fielding Locations

GFM, as identified in the IETM, shall be integrated at fielding locations to consist of GFM that was not incorporated during production of the Stryker FoV. The Government will provide the IETM to the contractor 30 days prior to fielding in accordance with the NET Plan, Attachment 0009. The contractor shall assemble GFM in accordance with the IETMS and disseminate to the units at the Unit Material Fielding Points (UMFP) to consist of material, labor, tooling, shop equipment, supplies and material handling equipment. The Government will provide at least one computer for procurement of NET and Fielding requirements. Integration of GFM into Stryker FoV platforms at fielding locations to allow the test community to conduct test as if the GFM were integrated at the production facility in accordance with the IETM. Stryker FoV platforms integrated with Stryker FoV GFM at fielding locations shall be de-processed by the MFT, in accordance with the test plan and undergo the fielding sequence, to consist of the mounting of separately authorized MTOE or TDA, ASIOE items, resulting in a complete operational system for formal handoff and final Government acceptance.

C.6.3.2. Performance Standard and Remedy for Fielding/Deprocessing

C.6.3.2.1. Performance Standard

The contractor shall deliver all vehicles in accordance with the schedule in the NET Plan, Attachment 0009. The contractor shall ensure 100% of the vehicles meet FMC-plus safety in accordance with the IETMs, unless otherwise stated in a MOA. Vehicles presented that are not FMC plus safety will be rejected by the Government.

C.6.3.2.2. Remedy

If the Government rejects any vehicles, the contractor shall provide the Government a corrective action plan within 24 hours for bringing non-FMC vehicles up to FMC plus safety status at no additional cost to the Government. If it is determined that the issue was the fault of the contactor, the corrective action shall be taken at no additional cost to the Government. The contractor’s performance will be reported in the CPARS.

C.6.4. New Equipment Training (NET)

C.6.4.1. System Training Program

The contractor shall conduct NET in accordance with AR-350-1. The contractor shall incorporate the training milestone schedule of events into the NET Plan, Attachment 0009. The Government will review the milestone schedule and if updates are required all updates shall be complete no later than 30 days prior to the start of NET.

C.6.4.2. Operator Training (OPNET) and Field Level Maintenance Training (FLMNET)

The contractor shall conduct OPNET and FLMNET for the Stryker FoV in accordance with Government provided training and fielding schedules as set forth in the NET Plan, Attachment 0009 and Program Of Instruction (POI), Attachment 0010. The contractor shall be responsible for training students on the integration of the GFP items onto the Stryker vehicles, as listed in Attachment 0011 Stryker Contract Property List. The contractor shall be responsible for training on all ASIOE in accordance with the MRL for each Stryker FoV variant. The Government will transport the vehicles, weapons, Communications Security (COMSEC), and sensitive equipment for training.

C.6.4.2.1. The contractor shall provide NET during both OPNET and FLMNET. The contractor shall provide this to each Stryker Brigade, Armor Brigade, and Chemical Company during initial and delta NET to ensure completion of with the NET Plan, Attachment 0009. The contractor is responsible for supplying all parts and maintenance for all Stryker vehicles to ensure the vehicle is in a FMC plus safety status during training. The contractor shall conduct an end of course AAR to include documenting the minutes, tracking action items to closure and documenting the status of training action items within 30 days of completion of each NET course in accordance with the NET Plan. The contractor shall deliver NET AAR in accordance with CDRL N004.

C.6.4.3. Delta NET

Delta NET is training conducted to train units or instructors as a result of any hardware and software configuration change to a vehicle including the MEP. Delta NET can occur after OPNET or FLMNET. The contractor shall conduct Delta NET instruction for operator, crew, and maintainer training with TRADOC Proponent Schools Training Developer input in accordance with the NET Plan, Attachment 0009. The Delta NET shall be consolidated when feasible to maximize efficiency and economies of scale, shall be comprehensive and shall produce individual crews that are trained on the platform(s) (including all new associated Table of Organization and Equipment (TOE).

C.6.4.3.1. The PCO is authorized to require the contractor to perform Delta NET at any of the locations identified in B.2.2.

C.6.4.3.2. Performance Standards detailed in C.6.4.9 shall apply to each instance a Delta NET event is called up and executed.

C.6.4.4. Range Training

The contractor shall conduct range training/familiarization in accordance with the Stryker Gunnery Manual TC 3-20.31 for the M2 .50 cal machine gun and the MK-19 Automatic Grenade Launcher, in accordance with the NET Plan, Attachment 0009, and POI Attachment 0010. The contractor shall provide familiarization fire training for a primary and alternate gunner for vehicles equipped with Remote Weapons Station and pintle mounted systems. Range operations (safety, range control, range clean-up) are unit responsibilities. The contractor shall be responsible for range training/qualification through Table VI in accordance with the Stryker MGS Gunnery Manual TC 3-20.31 for the 105mm Cannon. The contractor shall be responsible for range training/ and qualification of the 120mm Mortar Live Fire during NET in accordance with FM 3-22.90. The contractor shall be responsible to conduct Vehicle Crew Evaluation (VCE) in accordance with the Stryker Gunnery Manuals.

C.6.4.5. Course Material Development

C.6.4.5.1. Course Material Development

The contractor, as part of Government IPT, shall develop lesson plans for all trainings in accordance with TRADOC Regulation 350-70, Systems Approach to Training Management (SATM), Processes, and Products.

C.6.4.5.2. The contractor shall conduct a task analysis on new and updated military occupation specialty tasks added to the POI, in conjunction with the TRADOC Proponent Schools to ensure all tasks are complete, correct, and allocated the proper amount of time as set forth in the POI, in accordance with Attachment 0010. The contractor shall deliver the analysis in accordance with CDRL N004 NET AAR.

C.6.4.5.3. The contractor shall update and maintain all course material in accordance with TRADOC Regulation 350-70. Contractor shall provide all updated material to TRADOC Developmental Capabilities (TDC) developers no later than 30 days prior to the end of the contract period of performance in accordance with CDRL N004 NET AAR. Final updates shall be provided to COR NLT 30 days prior to the end of the contract period of performance. The contractor shall ensure all training data and documentation is complete and updated to the latest requirements for use in follow-on/subsequent training and use as part of the NET Plan, Attachment 0009. The training products will be used as the basis for institutional development, unit sustainment, and rapid train-up of replacement personnel and units.

C.6.4.6. Training Products

The contractor shall develop all training products using a commercial software system that is compatible and approved for use on Government computer systems. The contractor shall provide the Training Support Package (TSP) to consist of Course Outlines, POI, Lesson Plans and Student evaluation Guides. The TSP shall be developed as a series of tasks based on individual TSPs to provide vehicle operational capabilities, functionality and operator maintenance. TSPs shall also be developed for vehicle maintainers. TSP design shall be effective training for operators of the systems and the fire controls and weapons organic to the family of Stryker(s). The contractor shall provide all training products in accordance with CDRL N005 Unit Training Support Package.

C.6.4.6.1. Unit Training Support Packages (TSP)

The Unit TSP, which consists of POI, lesson plans, and student evaluation guides, shall be developed as a series of tasks based on individual TSPs to provide vehicle operational capabilities, functionality and operator maintenance. TSPs shall also be developed for vehicle maintainers. TSP design shall be effective training for operators of the system, and the fire controls and weapons organic to the family of Stryker(s). The end deliverable of each Unit TSP shall be electronically delivered to the COR via CD ROM in accordance with CDRL N005, Unit Training Support Package. The contractor shall provide the Unit TSP as a stay behind training packet at the end of each NET/Fielding event. The contractor shall deliver one per Battalion and one per company.

C.6.4.7. Instructor Requirements/Qualifications

The contractor shall provide certified instructors for each training course. The instructors shall be proficient in the system and in methods-of-instruction techniques in accordance with the Army Basic Instructor Course (ABIC). Instructors shall be present to ensure adequate supervision of student performance during practical exercises.

C.6.4.7.1. All instructors shall be recertified annually by TRADOC, or the Government Training Coordinator stationed at Joint Base Lewis-McChord, on the Infantry Carrier Vehicle (ICV) within 60 days of their date of assignment to the efforts under this scope of work.

C.6.4.8. Training Aids Devices Simulators Simulation (TADSS)

The contractor shall provide instructors capable of teaching all TADSS within the NET Plan, Attachment 0009 inclusive of Full Embedded Training (ET). The instructors shall be certified in accordance with the Instructor Certification SOP as identified by Attachment 0012. The contractor shall provide ET to consist of individual, crew, operator, and maintainer training tasks that can be performed in the deployed theater, in garrison and in a field environment. The contractor shall ensure that the training plan implementation is compatible with existing training, training systems, and devices. The contractor shall leverage existing, appended, and stand-alone systems and technology.

C.6.4.9. Performance Standard and Remedy for New Equipment Training

C.6.4.9.1. Performance Standard for NET Instructor Certification in Section C.6.4.7. The contractor shall provide proof of ABIC or Instructor Training Course certification prior to NET upon COR request 100 percent of the time. Certified instructors must be present during all training events.

C.6.4.9.1.2 REMEDY The contractor shall provide the Government a corrective action plan for ensuring uncertified instructors obtain Stryker vehicle certification at no additional cost to the Government. The contractor shall also provide the Government a corrective action plan to ensure NET schedules are unaffected by uncertified instructors. Failure to provide proof of certification upon COR request shall be reported in the CPARS.

C.6.4.9.2 The contractor shall ensure 100 percent of Soldiers that complete NET obtain certification in their duty position on the platform.

C.6.4.9.2.1 REMEDY. The contractor shall retrain those soldiers who fail to obtain certification in their duty positions on the platform at no additional cost to the Government.

C.6.5. Vehicle Exhibits

A Stryker FoV exhibit is an event supported by contractor personnel while using Government Owned Stryker FoV. Exhibits may consist of military events, public events, affiliation with national agencies and professional organizations, and community relations programs. The contractor shall be responsible for providing support at Stryker FoV exhibits as directed by COR. The length of an exhibit may vary by location, requiring support for an average of 4 to 5 days for each exhibit.

C.6.5.1. Contractor Qualifications

The contractor shall provide a qualified driver/mechanic possessing technical knowledge of the Stryker FoV. The driver/mechanic provided must be able to communicate with the public and dignitaries.

C.6.5.2. Contractor Responsibilities

During Exhibits, contractor responsibilities shall consist of, unless previously notified by the COR:

-Driving show vehicles to and from exhibit locations -Loading and unloading show vehicles from transport assets -Parking vehicles in the designated static display area -Labor for performing unscheduled maintenance, diagnostic troubleshooting, removal and replacement of parts -Coordinating delivery of tools and replacement parts, and other maintenance functions to prepare a vehicle for movement under its own power -Vehicle recovery or towing following irreparable mechanical failure or unanticipated damage -Ensuring the vehicle is FMC plus safety

C.6.5.3. Performance Standards

At the time each of the events are called up by the PCO, the contractor will be instructed which level of support is necessary at that particular event. The contract shall be capable of providing each of the tasks referenced in C.6.5.2 while ensuring that the vehicles on exhibition are maintained at FMC plus safety configuration.

C.6.6. Depot Repair Cycle Floats (DRCF)

The contractor shall provide all maintenance, scheduled and unscheduled, and material to ensure the DRCF Continental United States (CONUS) vehicles at Joint Base Lewis McChord (JBLM) remain FMC plus safety configuration after the initial Technical Inspection (TI) in accordance with the Stryker TMs and IETMs. The contractor shall order Government approved parts though the LMP in accordance with C.6.1.4. The contractor is responsible for ensuring it purchases individual site material to include, but not limited to, gloves (mechanics, latex), safety glasses, coveralls, copy paper, tools, or any other material the individual contractor needs to safely carry out the performance of this requirement. The contractor is further authorized to charge the contract for other direct costs associated with the execution of this requirement to include, but not limited to, the replacement of obsolete/damaged vehicle test set, and US L1B Work Visa Fees to include Petition based Visa categories and direct costs associated withFraud Prevention and detection. The contractor is authorized use of the above materials and ODCs on a rent free, noninterference basis between the DRCF and PMMV programs.

C.6.6.1 DRCF Mechanic/NET Sustainment Mechanic and/or MFT Deprocessor/Mechanic

The contractor shall provide personnel to interface with the customer, as well as Senior Management, Senior Military Officers, and across units for the purpose of sharing knowledge and experience to support Stryker Platform Readiness. These contractor personnel shall directly interface with OEM engineering support and Home Office Logistics Representatives/Engineers. These contractor personnel will set maintenance priorities in order to maintain fleet operability, troubleshoot and correct malfunctions, assist unit maintainers in troubleshooting, diagnosing, and repairing procedures and the use of the IETM. Additionally, they will provide and maintain a tracking mechanism for all repairs, failure trends, and cost savings. Finally, they will recommend ASL adds and deletes based on demand/consumption data, actively promote and coordinate training (OJT) based on unit schedule to ensure all unit personnel receive the most up to date information available.

C.6.6.2. Product Manager Managed Vehicle (PMMV)

The contractor shall perform the support described in C.6.6 for PM Owned vehicles at JBLM.

C.6.6.3. Vehicle Density

The vehicle density for both DRCF and PMMV will be no greater than 700 vehicles and the associated MEP, combined.

C.6.6.4. DRCF/PMMV Reporting

The contractor shall submit the following information by email at the request of the COR:

a. Daily Status - The contractor shall list the name and status of each authorized team member, service dates for each vehicle after the initial Technical Inspection (TI), and status of any Government owned equipment;

b. NMC - The contractor shall depict the mission status of each vehicle that has had a TI performed since the beginning of the POP. The information shall include Vehicle Hull Number, NMC Fault, NSN/Part Number, NMC date, and part status.

c. Parts Status - The contractor shall list all Class IX requested by the contractor and all parts approved by the Government. The information shall include Vehicle Hull Number, Document Number, National Stock Number, Part Number, Quantity Requested, Quantity Received, Cost/Price, most current shipment status or estimated ship date, and install date for all parts that have been…