W56HZV-16-R-L102.pdf

CODE

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until 01:00 PM local time 17 Apr 2017

X

A X B X C

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X G F 93 - 113

114 - 127 X H 128 - 131

RATING PAGE OF PAGES

7. ISSUED BY

(Date)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

Previous Edition is Unusable 33-134 STANDARD FORM 33 (REV. 9-97)

Prescribed by GSA FAR (48 CFR) 53.214(c)

1 131

(If other than Item 7)

15A. NAME 16. NAME AND TITLE OF PERSON AUTHORIZED TO

AND

ADDRESS

SIGN OFFER (Type or print)

OF

OFFEROR

AMENDMENT NO. DATE

15B. TELEPHONE NO (Include area code) 17. SIGNATURE15C. CHECK IF REMITTANCE ADDRESS

IS DIFFERENT FROM ABOVE - ENTER

SUCH ADDRESS IN SCHEDULE.

18. OFFER DATE

1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

2. CONTRACT NO.

W56HZV 8. ADDRESS OFFER TO

See Item 7

9. Sealed offers in original and 1 copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if handcarried, in the depository located in

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and

Paragraph 2.2.3. of Section L conditions contained in this solicitation.

10. FOR INFORMATION

CALL:

A. NAME (NO COLLECT CALLS)

11. TABLE OF CONTENTS

SOLICITATION/ CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/ COSTS

1 - 4 5 - 14

X I CONTRACT CLAUSES

DESCRIPTION/ SPECS./ WORK STATEMENT X

PACKAGING AND MARKING

15 - 41 J LIST OF ATTACHMENTS

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

42 - 52 53 - 54

X K

REPRESENTATIONS, CERTIFICATIONS AND

OTHER STATEMENTS OF OFFERORS

CONTRACT ADMINISTRATION DATA 55 X

SPECIAL CONTRACT REQUIREMENTS

OFFER (Must be fully completed by offeror) 56 - 64 X M

L INSTRS., CONDS., AND NOTICES TO OFFERORS

EVALUATION FACTORS FOR AWARD

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments

AMENDMENT NO. DATE

to the SOLICITATION for offerors and related documents numbered and dated):

FACILITY

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period

SOLICITATION, OFFER AND AWARD

X

(X) SEC. DESCRIPTION (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA 28. AWARD DATE

EMAIL:TEL: (Signature of Contracting Officer)

CODE CODE

B. TELEPHONE (Include area code) C. E-MAIL ADDRESS

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

10 U.S.C. 2304(c)( ) 41 U.S.C. 253(c)( ) (4 copies unless otherwise specified)

23. SUBMIT INVOICES TO ADDRESS SHOWN IN ITEM

24. ADMINISTERED BY (If other than Item 7) CODE 25. PAYMENT WILL BE MADE BY CODE

PART IV - REPRESENTATIONS AND INSTRUCTIONS

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

65 - 91

PART II - CONTRACT CLAUSES

U.S. ARMY CONTRACTING COMMAND

6501 E. 11 MILE ROAD

WARREN MI 48397-5000

FAX:

TEL:

FAX:

TEL:

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

6. REQUISITION/PURCHASE NO.5. DATE ISSUED4. TYPE OF SOLICITATION

SEALED BID (IFB)

NEGOTIATED (RFP)

[ X ]

3. SOLICITATION NO.

W56HZV-16-R-L102

Section A - Solicitation/Contract Form

EXECUTIVE SUMMARY

1. PURPOSE: The U.S. Army TACOM Life Cycle Management Command (TACOM-LCMC) is soliciting offers under this Request for Proposal for Information Technology Support services at the Detroit Arsenal, Warren, MI (DTA). This solicitation is being issued as an 8(a) Small Business set-aside.

2. CLIN STRUCTURE: The awarded contract will consist of five ordering years as detailed in Contract Line Item Numbers below:

Year 1: 1001 - 1003 Year 2: 2001 - 2003 Year 3: 3001 - 3003 Year 4: 4001 - 4003 Year 5: 5001 - 5003

The Government reserves the right to revise the CLIN structure at time of award, for administrative purposes.

3. INTENT: Award will be to a single offeror. The resulting contract type will be Labor Hour (LH). FAR Part 12, Acquisition of Commercial Items, will apply. Note that not all the provisions will flow-down to the subcontract level, pursuant to FAR 12.504 Applicability of Certain Laws to Subcontracts for the Acquisition of Commercial Items.

4. PROPOSALS: Offerors are to submit a single proposal that includes all items outlined in Section L. Evaluation of offerors’ proposals for award of contract will be based on Past Performance and Price. Section L of the solicitation specifies what is required from offerors in their proposals. Section M specifies how the Government will evaluate offerors’ proposals.

5. WORKLOAD: The workload projections found in the SOW represent the Government’s estimates using the best information currently available, taking into consideration the significant changes in the Government’s requirements and the restructuring of the SOWs to comply with Common Levels of Support (CLS) guidelines.

6. START OF WORK / MANAGEMENT MEETINGS: The Government will require a post-award Start-of-Work meeting within thirty days after award of the basic contract or any task orders issued to establish working relationships and responsibilities. The meetings will take place at TACOM, Warren, Michigan. The Contractor shall ensure that any major subcontractors attend these meetings. There will also be a minimum of two management meetings per year at TACOM the purpose of these meetings will be to discuss any and all information specific to this contract.

7. REQUIREMENT: Section I of this document contains FAR52.204-7 System for Award Management (FEB 2014). Please pay particular attention to paragraph (d), which states that lack of registration in the SAM will render an offeror ineligible for an award. If already registered, offerors are strongly encouraged to review and update their registry at the time of proposal submission. Offerors are required to complete the System of Award Management (SAM) at the time of proposal submission. If already submitted, offerors are strongly encouraged to review and update their ORCA record at the time of proposal submission. Please see: https://www.sam.gov.

8. NOTICE: Pursuant to FAR 52.212-1 (g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

9. CLAUSES: Clauses and provisions in this document may not appear in consecutive order. Clauses and provisions from the Federal Acquisition Regulation (FAR) and supplements thereto are incorporated in this document by reference and in full text. Those incorporated by reference have the same force and affect as if given in full text.

10. FORMAL COMMUNICATION: Any formal communication, such as requests for clarifications, discussions, and information concerning this solicitation should be submitted in writing electronically to the addresses below:

Melissa Bays melissa.c.bays.civ@mail.mil.

13. AMENDMENTS PRIOR TO DATE SET FOR RECEIPT OF PROPOSALS: The Government may revise or amend, the specifications or any aspect of the Solicitation prior to the date set for receipt of proposals. If the revisions and amendments are of a nature which requires material changes in quantities, prices offered, or both, the date set for receipt of proposals may be postponed such number of days as in the opinion of the issuing officer will enable offerors to revise their proposals. In such cases, the amendment will include an announcement of the new date for receipt of proposals.

14. RELEASE OF INFORMATION: Any award issued as a result of this solicitation will be distributed electronically. In the event of a FOIA request for a copy of any award issued as a result of this solicitation, or any subsequent modifications to the contract, the contract and modifications will be released, including the awarded unit price. This is the notice required by Executive Order 12600 (June 23, 1987) of our intention to release unit prices in response to any request under the Freedom of Information Act (FOIA), 5 USC 552. If you object to such release in the base contract or contract modifications, and you intend to submit an offer, notify the contracting officer in writing prior to the closing date identified in this solicitation and include the rationale for your objection consistent with the provisions of FOIA. A release determination will be made based on rationale given.

15. QUESTION AND ANSWERS: The question and answer period will close at 5:00pm Eastern Standard Time, 03 April 2017.

CLAUSES INCORPORATED BY FULL TEXT

52.201-4000 (TACOM)

ARMY CONTRACTING COMMAND – WARREN (DTA) OMBUDSPERSON (APR

2011)

Information regarding the Ombudsperson for this contract is located at the following website:

http://acc.army.mil/contractingcenters/acc-wrn/CompMgmtOffice.html

[End of Provision]

52.212-4003 (TACOM)

ALL OR NONE-COMMERCIAL ITEM ACQUISITION (SEP 1996)

This provision serves as an addendum that modifies paragraph (h) of FAR 52.212-1, entitled INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS. Paragraph (h) is modified to say that you must offer to provide the total quantity of the items in this solicitation.

ONLY ONE AWARD WILL BE MADE AS A RESULT OF THIS SOLICITATION. OFFERS SUBMITTED

FOR LESS THAN THE TOTAL QUANTITIES OF ALL THE ITEMS IN THIS SOLICITATION WILL NOT BE

CONSIDERED FOR AWARD.

[End of Clause]

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Contractor Manpower Reporting

* This item is Not Separately Priced (NSP)

FOB: Destination

NET AMT

ITEM NO SUPPLIES/SERVICES ESTIMATED

QUANTITY

UNIT UNIT PRICE AMOUNT

1002 1 Job Year 1 - IT Services

LH

Information CLIN Non-Personal Services: The contractor shall furnish all Information Technology Services in accordance with both the contract Scope of Work and the Task Order specific Scope of Work. The applicable labor rates specified in Attachment 0001 labor rates shall be used to price individual Task Orders. Each Task Order will specify the labor category(s), service location and the Period of Performance. The First ordering year on the contract is date of award through 12 months from date of award. Please propose hours/total cost in accordance with the hours listed for each labor category in Attachment 0001.

*Please refer to Section H12.6.: The Total Estimated Price is automatically included with the Government’s writing system and does not reflect the requirements for this action.

TOT ESTIMATED PRICE

CEILING PRICE

Year 1 - Travel

COST

Contractor travel requirements shall be issued against this CLIN. Payment will be in accordance with the Joint Travel Regulation as applicable from FAR 31.205-46 for locality per diem rates. This is a COST reimbursement CLIN.

ESTIMATED COST

UNIT UNIT PRICE AMOUNT

2002 1 Job Year 2 - IT Services

LH

Information CLIN Non-Personal Services: The contractor shall furnish all Information Technology Services in accordance with both the contract Scope of Work and the Task Order specific Scope of Work. The applicable labor rates specified in Attachment 0001 labor rates shall be used to price individual Task Orders. Each Task Order will specify the labor category(s), service location and the Period of Performance. The First ordering year on the contract is date of award through 12 months from date of award. Please propose hours/total cost in accordance with the hours listed for each labor category in Attachment 0001.

*Please refer to Section H12.6.: The Total Estimated Price is automatically

Year 2 - Travel

COST

Contractor travel requirements shall be issued against this CLIN. Payment will be in accordance with the Joint Travel Regulation as applicable from FAR

UNIT UNIT PRICE AMOUNT

3002 1 Job Year 3 - IT Services

LH

Information CLIN Non-Personal Services: The contractor shall furnish all Information Technology Services in accordance with both the contract Scope of Work and the Task Order specific Scope of Work. The applicable labor rates specified in Attachment 0001 labor rates shall be used to price individual Task Orders. Each Task Order will specify the labor category(s), service location and the Period of Performance. The First ordering year on the contract is date of award through 12 months from date of award. Please propose hours/total cost in accordance with the hours listed for each labor category in Attachment 0001.

*Please refer to Section H12.6.: The Total Estimated Price is automatically

Year 3 - Travel

COST

Contractor travel requirements shall be issued against this CLIN. Payment will be in accordance with the Joint Travel Regulation as applicable from FAR

UNIT UNIT PRICE AMOUNT

4002 1 Job Year 4 - IT Services

LH

Information CLIN Non-Personal Services: The contractor shall furnish all Information Technology Services in accordance with both the contract Scope of Work and the Task Order specific Scope of Work. The applicable labor rates specified in Attachment 0001 labor rates shall be used to price individual Task Orders. Each Task Order will specify the labor category(s), service location and the Period of Performance. The First ordering year on the contract is date of award through 12 months from date of award. Please propose hours/total cost in accordance with the hours listed for each labor category in Attachment 0001.

*Please refer to Section H12.6.: The Total Estimated Price is automatically

Year 4 - Travel

FFP

Contractor travel requirements shall be issued against this CLIN. Payment will be in accordance with the Joint Travel Regulation as applicable from FAR

UNIT UNIT PRICE AMOUNT

5002 1 Job Year 5 - IT Services

LH

Information CLIN Non-Personal Services: The contractor shall furnish all Information Technology Services in accordance with both the contract Scope of Work and the Task Order specific Scope of Work. The applicable labor rates specified in Attachment 0001 labor rates shall be used to price individual Task Orders. Each Task Order will specify the labor category(s), service location and the Period of Performance. The First ordering year on the contract is date of award through 12 months from date of award. Please propose hours/total cost in accordance with the hours listed for each labor category in Attachment 0001.

*Please refer to Section H12.6.: The Total Estimated Price is automatically

Year 5 - Travel

FFP

Contractor travel requirements shall be issued against this CLIN. Payment will be in accordance with the Joint Travel Regulation as applicable from FAR

CLAUSES AND PROVISIONS

B1. CLAUSES AND PROVISIONS

1.1. Clauses and provisions from the Federal Acquisition Regulation (FAR) and supplements thereto are incorporated in this document by reference and in full text. Those incorporated by reference have the same force and effect as if they were given in full text.

1.2. Clauses and provisions in this document will be numbered in sequence, but will not necessarily appear in consecutive order.

1.3. Sections K, L, and M will be physically removed in the award document.

B2. GENERAL PROVISIONS

2.1. The offeror shall not place any information in section B of this solicitation. All of the required information shall be entered into Attachment 0001, Pricing Worksheet.

2.2. Contract Line Item Number (CLIN) structure will be in the contract award documents. This is an Indefinite- Delivery/Indefinite Quantity (ID/IQ) service contract utilizing Labor Hour (LH) task orders that may include cost reimbursable CLINS for travel, training, or supplies in accordance with Federal Acquisition Regulation (FAR) Part 12 and will utilize FAR part 15.3 for evaluation purposes. The Government reserves the right to revise the CLIN structure, to aid in the administration of the contract, at time of award.

2.3. Only a Contracting Officer has the authority to modify the terms and conditions of this contract.

2.4. Any services to be furnished under this contract will be ordered by issuance of Task Orders. Pursuant to Section 843 of the National Defense Authorization Act for Fiscal Year 2004 (PL 108-136) such orders may be issued from date of contract award until the last day of the basic contract period provided the performance period of the Task Order does not exceed the end of the fifth year of the contract. The total term of the contract, any extensions, and any performance there under may not exceed five (5) years. The Government reserves the right to modify this clause to incorporate future statutory changes.

2.5. The Government reserves the right to issue additional solicitations and award additional contracts within the activities covered by this contract. This is not a Requirements Contract.

B3. MAXIMUM AND MINIMUM ORDERS

3.1. The NAICS code for this Solicitation is as follows: 541511 Computer Facilities Management Services:

size standard $27.5M

3.2. The resulting contract will include five ordering periods.

3.3. Contract Maximum: The maximum hours for this effort will not surpass 1,084,800.

3.4. Contract Minimum: The minimum hours for an individual order is 1,920. The Government guarantees this amount over the first ordering period of the contract. No separate guarantee exists for each ordering period.

B4. JOB CATEGORIES

4.1. IT Labor Categories (Attachment 0004) are definitions for the type of personnel required to perform the services covered in the scope of work (SOW) and resulting Task Orders. The Government reserves the right to add additional classifications for similar type work based on Army requirements

4.1.1. Offeror/Contract Personnel are required to meet the minimum qualifications as identified in Attachment 0004, IT Labor Categories

4.2. The Government will issue non-performance-based Task Orders to the Contractor for individual tasks.

Individual Task Orders are developed at the installation where work is to be completed. Each individual Task Order will specify the task, location, service to be provided, service measurements, and the labor classification the Government has determined applies. The Government will evaluate quality, management, and regulatory compliance within the CPARS and CORT Monthly Status Report.

4.3. The labor categories individually priced rates will be used to price individual Task Orders.

4.4. In the event the Contractor is unable to fulfill requirements in a timely manner, the Government reserves the right to obtain services from another source. A pattern of continued inability to fulfill requirements may constitute the basis for considering remedies under Termination clauses. This is not a requirements contract and the Government reserves the right to obtain services from other sources.

B5. PLACE OF PERFORMANCE

5.1. The Contractor is expected to normally perform work under this contract in various customer agency locations, as well as non-Government facilities when applicable. The place of performance will be specified in the individual Task Orders.

5.2. Requirements for the contracts include work in Government facilities, and off-site locations which will be specified in each Task Order.

B6. OVERTIME, HOLIDAY AND WORK AT NIGHT

6.1. Overtime. Any overtime rates will be negotiated in advance of issuing individual Task Orders.

6.2. Work Required To Be Performed At Night. Any work performed at night will be authorized at applicable overtime rates.

6.3. Unless the Schedule prescribes otherwise, the hourly rates in the Schedule shall not be varied by virtue of the Contractor having performed work on an overtime basis. If no overtime rates are provided in the Schedule and overtime work is approved in advance by the Contracting Officer, overtime rates shall be negotiated. Failure to agree upon these overtime rates shall be treated as a dispute under the Disputes clause of this contract. If the Schedule provides rates for overtime, the premium portion of those rates will be reimbursable only to the extent the overtime is approved by the Contracting Officer. In the event performance of a task requires employees to work in excess of an “established” normal work week (usually 40 hours), thereby making the contracted employee eligible for an overtime premium, the Health and Welfare benefits will not be applied in calculating the loaded hourly rate.

The overtime premium shall be computed as follows:

6.3.1. The Contractor shall bill for overtime hours based on an overtime markup percentage that results in the recovery only of FICA, FUTA, SUTA and Workman’s Compensation costs for the overtime portion of the payment. This means that, for one hour of overtime, the Contractor shall recover costs in the same amount for their percentage markup as the Contractor would receive for any base hour at a straight time rate.

6.3.2. In conditions where work is required on a Federal holiday (such as a federal facility that is open on holidays), the Contractor shall pay applicable employees who work on the holiday regular pay for the hours worked on the holiday plus holiday pay in accordance with the Department of Labor (DOL).

6.3.3. Liability for a Contractor employee’s vacation is the responsibility of the Contractor by whom the person is employed at the time the contracted employee becomes eligible for vacation, i.e., the employee’s anniversary date of employment (this could include time spent on a predecessor contract as well as time spent under the current contract). (See DOL Title 29 of the Code of Federal Regulations, Labor Standards for Federal Service

Contracts, Part 4).

6.3.4.1. Since all costs associated with vacations and holidays are the exclusive responsibility of the Contractor; the Contractor’s markup percentage must include these costs. The only exception to this requirement would be if a specific statement were included in the wage determination, which makes an exception to the general rule.

B7. OTHER DIRECT CHARGES

7.1 The Contractor will not be required to obtain supplies, equipment, or services related to the performance of the task. Only travel specifically authorized by the Task Order will be reimbursed.

7.1.1. Travel costs shall be reimbursed utilizing the Joint Travel Regulations as applicable from FAR 31.205-46 for locality per diem rates. The travel costs will be reimbursed to include previously negotiated handling rates. Travel shall not be reimbursed for travel within a 50-mile radius of the place of performance stated in the contract. No handling charges, burden, G&A or profit will be paid on these actual costs.

B8. PROMOTIONAL PRICING

8.1. The Contractor is permitted to offer “promotional” terms when specific Task Order conditions and/or volume offer sufficient business potential to warrant special discount prices to the Government. Contractors may either offer promotional pricing in response to a Task Order request or in a written proposal at any time it is advantageous to the Government.

B9. NOTE: CLINS 1001 THRU 5003 ARE FOR INFORMATIONAL PURPOSES ONLY. OFFERORS

SHALL NOT PLACE ANYTHING IN SECTION “B”

Section C - Descriptions and Specifications

SCOPE OF WORK (SOW)

C. SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The Contractor shall provide database administrative services; software support services; web support services and automation, desk top support and system service support.

C.1. General Requirements

C.1.1. Requiring Activity

C.1.1.1. This contract will be administered by the Army Contracting Command-Warren and the TACOM LCMC

G6-Corporate Information Office. The TACOM LCMC integrates acquisition, logistics, and technology responsibilities and processes to enable closer relationships among the partner organizations that develop, acquire, field, and sustain the capabilities provided by ground and soldier systems. The focus of the TACOM LCMC is uniting all of the organizations that are responsible for soldier and ground systems throughout the entire life cycle. The TACOM LCMC consists of the TACOM Contracting Center, Integrated Logistics Support Center, Program Executive Office Combat Support & Combat Service Support, Program Executive Office Ground Combat Systems, Program Executive Office Soldier, Joint Program Executive Office for Chemical and Biological Defense, Program Executive Office Integration, U.S. Army Tank Automotive Research, Development and Engineering Center, U.S. Army Armaments Research, Development & Engineering Center, Natick Soldier Research, Development & Engineering Center, and the Edgewood Chemical Biological Center.

C.1.1.2. TACOM LCMC is assigned to the Army Materiel Command (AMC) and directly aligned under the Department of the Army under the Department of Defense. AMC is the Army’s logistics integrator responsible to provide superior technology, acquisition support, and logistics to ensure dominant land force capability for Soldiers, the United States and our allies.

C.1.2. Scope of Services The Contractor shall provide all personnel, management and services necessary to perform the functions of this PWS except those which are made available by the Government. The Contractor shall assume total responsibility for all requirements herein on the commencement date of the performance period.

C.1.2.1. Functional Areas The work to be performed by the Contractor is described in detail in individual Task Orders (TO)

C.1.3. General Requirements The Contractor shall fully comply with the most recent and current federal, state, and local laws and regulations, directives and instructions, and other documents set forth in Attachment 0012.

C.1.3.1. Area of Support

The major portion of work shall be performed at the Detroit Arsenal and Selfridge Air National Guard Base, Michigan, but also includes sites located outside the geographic boundaries of the Detroit Arsenal. Satellite sites supported by TACOM LCMC are listed in Attachment 0008.

C.1.3.2. Other. Some travel outside the area may be required to attend Army mandated training, conferences and workshops. Travel may occur throughout the year and is generally infrequent in nature and will be approved by Contracting Officer (PCO). Specific travel requirements will be further defined in TO and Contract personnel shall comply with the Joint Travel Regulations (JTR) when requesting travel. Contractor travel expenses shall be in compliance with Federal Acquisition Regulation (FAR) Clause 31.205.46 and a request will be submitted prior to performance of the travel to the Contracting Officer Representative (COR) for review and submitted to the PCO for final approval.

C.1.4. Personnel C.1.4.1. General

The Contractor shall furnish fully trained managerial, supervisory, technical, administrative, and direct labor personnel, sufficient in number and qualifications to accomplish all work. Contract personnel shall be able to speak, read, write and understand the English language including unique technical terminology required for the performance of these duties and functions. The contractor shall ensure that all contract personnel shall obtain and maintain all certifications and licenses necessary or appropriate to perform all work contained in this PWS and as specified in TOs. The Contractor shall maintain the training skills and qualifications of all personnel throughout the period of performance.

C.1.4.2. Standards of Conduct The Contractor shall not employ any person whose performance of work would constitute a conflict of interest (COI), or an appearance of impropriety, within the meaning of the Standards of Ethical Conduct (5 CFR Part 2635). The contractor shall obey all regulations and the orders of competent authorities including, and without limitations, orders and regulations pertaining to physical and national security and the good order and discipline of the Detroit Arsenal. The Contractor is responsible for the conduct of its personnel and shall take prompt, reasonable, and appropriate disciplinary action against personnel for misconduct, malfeasance, misfeasance, or nonfeasance. The removal from, or barring of, a contract employee from a site shall not relieve the Contractor of its obligation to perform all work contained in this PWS. Contract personnel will be denied access to, removed and barred from areas/sites when their presence is determined by competent authority to be detrimental to security, to the health, welfare, or well-being of persons, to the good order and discipline or to the accomplishment of work. The Government expressly reserves the right to remove and bar a Contractor whose activity, on or off site, endangers persons or property, or whose presence on the installation presents an unacceptable risk to safety or security.

C.1.4.2.1. Appearance and Conduct Contract personnel shall be professional at all times, they must dress in appropriate business attire, and act in a manner appropriate with their job duties. The Contract personnel shall conduct themselves at all times in a proper, efficient, courteous, and businesslike manner. Contract personnel shall not wear military uniforms or uniform pieces unless on official duty. Contract personnel must always wear their badges as instructed while on the installation. Contract personnel shall always identify themselves as Contract personnel when attending meetings with Government employees, or otherwise conversing with Government employees with respect to information technology issues that may in any way be related to this or other Government contracts. When Contract personnel are working on Government facilities or participating at Government meetings, they shall wear identification badges distinguishing themselves as such. The badges, at a minimum, must have the employee name and the word “Contractor” displayed. Ideally, the company name will appear on the badge.

Contractor or Government issued badges are acceptable.

C.1.4.3. Contractor Point(s) of Contact (POC) The Contractor shall provide primary and alternate on-site POCs during normal operating hours responsible for the overall management/supervision of assigned contractor personnel. On-site POC or alternate on-site POC shall be available during normal duty hours (Normal duty hours are 7:00 a.m. to 4:00 p.m.; Monday through Friday, excluding Federal holidays) to meet with the PCO and/or authorized Government employees within two

(2) hours to discuss problem areas. The contact number(s) shall be furnished to the PCO and the COR, and shall not be changed without reasonable prior notice to the COR and PCO. Notwithstanding the foregoing, nothing contained in this subsection should be construed as dictating personnel hiring.

C.1.4.4. Organization Chart The Contractor shall submit to the COR a chart depicting the detailed organization proposed for the performance of this PWS. The chart shall contain the names, addresses and telephone numbers of the supervisory and management personnel with authority to represent the Contractor before the Government in all matters arising under this PWS to resolve problems and respond to emergencies. The chart shall also identify key personnel responsible for performing the requirements contained in TOs. The Contractor shall keep the chart current and, within seven calendar days, notify the COR, in writing, when changes are made.

C.1.4.5. Identification of Personnel Contractor shall complete “Trusted Associate Sponsorship System” (TASS) applications for Contractor Identification Cards for all personnel who shall perform work under this PWS. Contractor personnel are required to wear these badges at all times while performing duties associated with this PWS. Contractor shall be responsible for notifying Trusted Agent (TA) to initiate a contract personnel Common Access Card (CAC) request, enter/edit contract personnel information in TASS, submit completed application, and maintain records of contract personnel approved/rejected application(s). Trusted Agent will be the COR/COTR, unless otherwise directed by the Government.

C.1.4.5.1. The Contractor shall perform no inherently Governmental functions. Contractor personnel shall identify themselves as a Contractor in meetings, telephone conversations, all written communications and work situations so that their actions cannot be construed as acts of a Government official. The Contractor shall take no action that binds the Government to a final decision or results in the exercise of Governmental discretion.

When Contractor personnel are tasked to attend a Government meeting or conference, they shall identify themselves as employees of a Contractor at the beginning of the meeting. The Contractor may present Government approved briefings at the meeting.

C.1.4.6. Security Clearance. All personnel that access Government owned or operated automated computer systems, networks, or databases shall have a security investigation. The minimum investigative requirements to access unclassified Government automated systems is a T1 (the T1 replaces the National Agency Check (NAC) and National Agency Check with written Inquiries (NACI)). An investigation in process is acceptable as long as a satisfactory wavier has been granted by the 7th Signal Command Authorizing Official (AO). Non-U.S. Citizens shall be Permanent Resident Aliens. Individuals shall also receive and certify to an Information Systems Security briefing. Reference: AR 380-67 (paragraph 3-401 and 3-101). The Contractor shall ensure its personnel will adhere to the provisions set forth in AR 380-5 Army Information Security Program, AR 25-1 Army Knowledge Management Program , AR 25-2 Information Assurance, AR 380-67 (Personnel Security Program).

C.1.4.6.1. The Contractor shall ensure all personnel assigned to duty in areas that require a security clearance, or who require access to classified information, possess a security clearance equal to the highest classification of the material or area to which they have access. A formal authorization may be required for access to Special Category message traffic. The Contractor shall ensure all personnel are briefed IAW applicable DoD directives when classified traffic is to be handled. Personnel security requirements are set forth in DD Form 254 (Attachment 0006), Department of Defense Contract Security Classification Specification.

C.1.4.6.2. Facility Clearance: The contractor shall have a current and valid secret facility clearance or above prior to the time of award.

C.1.4.6.3. Contractor shall comply with all Department of Defense (DoD) security guidelines, Department of the Army (DA) Directives: DoDD 8140.01 , DoD Manual 8570.01-M, AR 380-5,AR 380-67, AR 25-1, AR 25- 2, AR 380-3, AR 380-10, Commander - Detroit Arsenal (DTA), Network Enterprise Center (NEC) and the Directorate Intelligence Security Division, G2, memorandums, and numbered messages. All information systems (IS) require accreditation and certification and must be approved by the AO. Approval from the Information Assurance Support Officer (IASO) is required before any information system connection to the network is accepted by the Government. Contractor personnel requiring access to sensitive defense information, because of their duties in repairing or working on automated information systems (AIS), equipment or software, will be appropriately investigated based on the sensitivity of the Information Technology (IT) position held IAW AR 25-2. Before a technician can work on IT hardware/software, the background investigation must be initiated. If the contractor requires remote access to DA networks in order to monitor them, the contractor must use a National Security Agency approved method to encrypt information if it is to be sent/received outside the applicable Command or facility. The use of a commercial Internet Service Provider mail account or file transfer protocol for receipt or storage of Government information is prohibited. A Virtual Private Network (VPN) account will be established to remotely connect to Government networks and email.

C.1.4.6.4. The security measures below are consistent with DA security policies and directives and are required to protect all associated ARMY networks. The goal is to ensure the confidentiality, integrity, and availability of DA automation assets and software and to reduce cracker, hacker, and malicious code attacks to the maximum extent possible.

a) IAW AR 25-2, contractor personnel must be designated as IT I, IT II, or IT III positions. Personnel who require access to sensitive and/or classified defense information because of their duties or require access to a For Official Use Only (FOUO) level or higher DoD IS with an AIS will be appropriately investigated based on the sensitivity of the IT position held IAW AR 25-2. Before assumption of IT duties and access can be granted, the appropriate investigation shall be completed. The contractor requiring access shall complete an SF85P or SF86. SF85P shall be sent by the contractor Program Manager (PM) directly to the TACOM G2. SF86 shall be sent by the contractor PM in the Electronic Questionnaires for Investigation Processing (EQIP) system.

b) The contractor shall send a copy of the SF85P to the Directorate Intelligence Security Division for review and the SF86 through EQIP. TACOM LCMC will conduct a security review to determine eligibility for computer access when a favorably completed investigation does not exist. TACOM LCMC respective site Directive Intelligence Security Division will make a recommendation to the appropriate AO, who can grant interim access to agency/contractor personnel if: 1) confirmation of the submission of a request for the required investigation is received; 2) a copy of the submitted investigation has been provided to TACOM LCMC respective site Directive Intelligence Security Division and 3) There are no other disqualifying issues. Once access is granted to any TACOM Warren FOUO-level, or higher, Governmental systems, the individual will be added to the local database. Individuals who are not eligible for a computer waiver or access to DoD networks will be denied access and will be removed from TACOM Warren Governmental systems. IAW Annual Security AR 380-67 and AR 25-2, contractors with either classified access or access to FOUO-level DoD Computer systems shall self-report derogatory information listed in AR 380-67 to G2, TACOM LCMC, promptly (within 10 working days of an incident). TACOM LCMC Directive Intelligence Security Division will summarize their findings and provide SF85P or SF86 to the appropriate Government AO who can grant interim access to contractor personnel if the required investigation has been submitted by the Contractor to the Defense Security Service (DSS) and an Electronic Personnel Security Questionnaire (EPSQ) receipt is faxed to AMSTA-CSS at DSN 786-6362, or (586) 282-6362. The SF85P or SF86 copies can be mailed to: CDR U.S. Army TACOM, 6501 E. 11 Mile Road, attention: AMSTA- CSS, Warren, MI 48397-5000. Contractor shall be responsible for submitting the required requests for personnel security investigations to the appropriate office for forwarding to the Defense Investigative Service Clearance Office (DISCO). Upon request, the contractor shall also provide security investigation data to the Security Directorate, so that contractor personnel can be incorporated into the appropriate Security Clearance Roster upon successful completion of the investigation.

c) Contractor personnel assigned to IT-1 positions must have completed a Government SF 85P, have a favorable local review, and have initiated a T3 (the T3 replaces the National Agency Check with Local Agency and Credit Checks (NACLC)), and proof of the initiation of the T5 (the T5 replaces the Single Scope Background Investigation (SSBI)), before access to a DA automation network and information can be granted. If the T5 is not favorable, access will be removed.

d) Contractor Personnel assigned to IT-II positions shall submit a T3 with an SF86 and FD 258, and have a favorable local review before access to a DA automation network and information systems can be granted.

e) Contractor Personnel assigned to IT-III positions shall have completed T1initiated with an SF85P and FD 258, and have a favorable local review before access to a DA automation network and information systems can be granted.

f) All contractor personnel who have access to US Army AIS and/or DoD Information Systems shall complete TACOM LCMC approved and/or provided Cybersecurity Awareness Training and Security Awareness Training annually. A failure to complete either training requirement can result in a suspension or denial of computer access. Verification of training will be provided to G2, TACOM LCMC for Security

Awareness Training and to the sponsoring Information Assurance Security Officer for Computer User Information Awareness Training.

g) All contractor personnel who have access to a US Army AIS must, individually, read and sign a copy of the

Acceptable Use Policy (AUP), annually.

h) IAW US Army directives, the contractor shall submit the required completed forms which can be obtained by the COR for all contractor personnel that require US Army network(s) and VPN access. Contractors at locations other than the Detroit Arsenal as listed in Attachment 0008 will submit to their duty stations the form for VPN access.

i) Risk Management Framework accreditation process for each Government IS that operates within an Army network must be reviewed by the Information Assurance Manager (IAM) and then forwarded to the AO for final approval before connection is accepted. Contractor owned equipment is not authorized to connect to any US Army AIS or Network.

j) IAW DA Directives, AR 25-2, contractor personnel shall have malicious code protection on any PCs used to connect to the US Army networks. Malicious code protection shall be monitored daily for updates and immediate implementation of updates.

k) Contractors shall ensure that computing equipment (laptop, mobile devices) is protected from tampering, theft and potential unauthorized disclosure of information. All computer equipment shall be secured when unattended. Any computer equipment and information associated with this contract shall be secured in a locked office, container, desktop locks or a locked building. When traveling, computing equipment can be secured in a locked vehicle for short durations but cannot be checked on an aircraft, it must be a carry-on item.

k.1) The Contractor shall report any malicious code problems, incidents, spillages and theft or loss of equipment, software, or code to the COR or the responsible IASO. The IASO will forward automation security concerns to his/her supporting IAM.

k.2) The Contractor shall ensure that only personnel designated to work on this contract have access to Government computer equipment and information.

k.3) Foreign Nationals must not have access to Government equipment and information per AR 25-2.

l) Computer and information systems access for contractor personnel will be limited to the Army network that is operated and maintained at the government facility which they are assigned. Access to servers will be granted to contractor personnel only when it is required to complete their contract work. Server access for contractor personnel will be limited to the minimum access required to accomplish their work.

m) Each contractor personnel associated with this contract must have a unique DA Army Knowledge Online

(AKO) issued password and user ID. User IDs and Passwords will not be shared among contractor personnel.

n) The contractor must use GFE (Government Furnished Equipment) to conduct work under this contract. No personal or contractor owned equipment is to be used.

o) The contractor shall coordinate with the responsible Network Enterprise Center to ensure computers used by contractor personnel are properly configured to work with that Army Network.

p) On completion of the project/contract/task order, the contractor shall notify the responsible Government

IASO or the COR/COTR who will then notify the NEC Information Assurance Team and NEC Helpdesk so all network access can be terminated.

q) When on the Army Network the contractor shall store FOUO, Sensitive and Personally Identifiable Information (PII) on an encrypted drive or in an encrypted folder IAW Data at Rest (DAR) regulations and requirements. Information deemed as High Risk PII shall not be taken off the facility. If a critical mission need requires a contractor to take High Risk PII off the facility it shall be approved in writing from the PCO and the privacy coordinator of the affected Government organization. Examples of High Risk PII include Social Security Numbers, payroll information and personal medical information.

r) Baseline Information Assurance (IA) Certification requirements: All personnel with privileged access must have a baseline Information Assurance certification. Personnel appointed an Information Assurance Technical Level must also have a Computing Environment (CE) certification. The CE certification for technical contractor personnel must be determined by the specific CE that an individual works within, and is listed in the Army training and Certification Tracking System (ATCTS) and approved by the COR, system owner, Information Assurance Manager and the functions in the supported TO. The Contractor shall ensure that its personnel who are accessing information systems have the proper and current information assurance certification to perform information assurance and or network/system administrator functions IAW DoDD 8140.01, DoD 8570.01-M Information Assurance Workforce Improvement Program, Information Assurance Best Business Practice (IA BBP) 6 August 2010 and AR 25-2 upon hire. All personnel with privileged access will have appointment orders with systems they have access to, signed by the COTR and the Government organization IAM, and orders will be loaded in the Government database of record. The Contractor shall meet the applicable information assurance certification requirements according to and including:

q.1) DoD-approved IA baseline certifications appropriate for each category and level as listed in the current version of DoD 8570.01-M, DoDD 8140.01, and IA BBP can be found at:

http://iase.disa.mil/iawip/Pages/iabaseline.aspx.

q.2) Appropriate CE certification for information assurance technical positions as required by DoD 8570.01-M, DoDD 8140.01 and the IA BBP. The COR, COTR, and system owners will consult with the IAM on all TOs to determine the required CE certifications for the contractor’s primary job functions.

q.3) The Contractor shall provide documentation supporting the information assurance certification status of personnel performing information assurance functions to the Government for the tracking of compliant personnel. POC for these actions is the TACOM LCMC IAM available at usarmy.detroit.tacom.mbx.g6-ia@mail.mil.The contractor shall release his/her individual baseline certification to the DMDC web site (https://www.dmdc.osd.mil/appj/dwc) for verification of credential.

C.1.4.7. TRAINING: The Contractor and their subcontractors may be required to take Government directed training, such as annual computer users’ security training, information assurance and system administrator training to support this effort. The Government will identify the IA classification level for each contractor's functional role. The IA classification level will indicate at which Certification level, either I, II or III, the contractor needs to be trained. Government directed training must occur 180 days from the award date of the contract modification. The Government defines the certification level that each environment and role within the standard TACOM Architecture requires. Government directed training will be reimbursed by the Government as indicated within the contract modification. Training will be directed or approved by the COR and PCO prior to the start of training.

C.1.4.7.1. The Contractor shall develop and implement a viable hardware, software and systems sustainment training plan to ensure contractor personnel maintain technical proficiency in order to operate and maintain the hardware, software, applications, systems and equipment listed in this PWS or specified in a Task Order. All contractor personnel, prior to commencing any work under this PWS or a Task Order, shall have received all training required for the functions they shall perform (unless directed otherwise), and shall possess a level of experience necessary for safety and a reasonable degree of efficiency. Contractor personnel shall obtain and maintain all certifications, inspections, and licenses prescribed by competent regulatory agencies. The Contractor shall furnish documentation thereof to the COR upon request and in a timely manner.

C.1.4.7.2. Technical Training/Certification/Licenses. Contractor personnel performing IT workforce functions identified in DoD 8570.01-M, DoDD 8140.01 shall be trained and certified upon award of the contract and each option period. Baseline certification is required prior to any IT1 or IT2 appointment. TO will list training, licenses, and certifications required to perform the work. The Contractor shall maintain records of training qualifications, certifications, and licenses on each of its personnel for the duration of their employment.

These records shall be provided to the COR or IASO upon request. During the performance period of a TO, contractor personnel may need or require technical training to…