W56HZV-16-R-L102_Amendment_P0002.pdf

ARMY CONTRACTING COMMAND - WARREN (DTA)

MELISSA BAYS

CCTA-HSA-T/MS 350

MELISSA.C.BAYS.CIV@MAIL.MIL

WARREN MI 48397-5000

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

Please see page tw o for Amendment 0002 information.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 28

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W56HZV-16-R-L102

X 9B. DATED (SEE ITEM 11)

06-Mar-2017

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

U0002

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

11-Apr-2017

CODE

ARMY CONTRACTING COMMAND - WARREN (DTA)

6501 E. 11 MILE RD

WARREN MI 48397-500

W56HZV 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE W56HZV

FACILITY CODECODE

EMAIL:TEL:

W56HZV-16-R-L102

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

AMENDMENT P0002 INFORMATION

The purpose of amendment P0002 is to update the following:

1. Section C.3.1.1.: Appendix F is not Attachment 0006.

The following have been modified:

AMENDMENT P0001 INFORMATION

The purpose of amendment P0001 is to update the following:

-Section A. 13 - Added new section to discuss Facility Clearances -Section C. 1.4.6.2 – Updated Facility Clearance langauge -Section C. 1.7.6 – Added 90 days to section -Section C. 3.1.1 – Removed language from knowledge and experience -Section C. 3.9.2 – Remove reference to 1.4.9.3. and updated it to Attachment 0002 -Section I - FAR Clauses 52.215-4405 and 52.222-41 have been removed -Section K. 52.212-3(2)(i) – Removed all check marks -Section L. 1.1 – Removed ‘.1’ from section -Section L. 4.2.3.5 – Removed language from section and made it reserved -Section L. 5.1.5 - Updated Facility Clearance language -Section L.5.1.6.1 – Added section about Cost Accounting System -Section M. 1.1.3.2 – Updated Facility Clearance language -Section M. 2 (h) – Added Facility Clearance to reasons for rejection -Attachment 0003 – Changed SP to service provider -Attachment 0005 – Updated the closing date to 17 April 2017 -Attachment 0006 – Updated reference to Attachment 0012 in Section 13 -Attachment 0014 – Added Contractor Accounting System attachment

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

SCOPE OF WORK (SOW)

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The Contractor shall provide database administrative services; software support services; web support services and automation, desk top support and system service support.

C.1. General Requirements

C.1.1. Requiring Activity

C.1.1.1. This contract will be administered by the Army Contracting Command-Warren and the TACOM LCMC G6-Corporate Information Office. The TACOM LCMC integrates acquisition, logistics, and technology responsibilities and processes to enable closer relationships among the partner organizations that develop, acquire, field, and sustain the capabilities provided by ground and soldier systems. The focus of the TACOM LCMC is uniting all of the organizations that are responsible for soldier and ground systems throughout the entire life cycle.

The TACOM LCMC consists of the TACOM Contracting Center, Integrated Logistics Support Center, Program Executive Office Combat Support & Combat Service Support, Program Executive Office Ground Combat Systems, Program Executive Office Soldier, Joint Program Executive Office for Chemical and Biological Defense, Program Executive Office Integration, U.S. Army Tank Automotive Research, Development and Engineering Center, U.S.

Army Armaments Research, Development & Engineering Center, Natick Soldier Research, Development & Engineering Center, and the Edgewood Chemical Biological Center.

C.1.1.2. TACOM LCMC is assigned to the Army Materiel Command (AMC) and directly aligned under the Department of the Army under the Department of Defense. AMC is the Army’s logistics integrator responsible to provide superior technology, acquisition support, and logistics to ensure dominant land force capability for Soldiers, the United States and our allies.

C.1.2. Scope of Services The Contractor shall provide all personnel, management and services necessary to perform the functions of this PWS except those which are made available by the Government. The Contractor shall assume total responsibility for all requirements herein on the commencement date of the performance period.

C.1.2.1. Functional Areas The work to be performed by the Contractor is described in detail in individual Task Orders (TO)

C.1.3. General Requirements The Contractor shall fully comply with the most recent and current federal, state, and local laws and regulations, directives and instructions, and other documents set forth in Appendix F.

C.1.3.1. Area of Support The major portion of work shall be performed at the Detroit Arsenal and Selfridge Air National Guard Base, Michigan, but also includes sites located outside the geographic boundaries of the Detroit Arsenal. Satellite sites supported by TACOM LCMC are listed in Appendix A.

C.1.3.2. Other. Some travel outside the area may be required to attend Army mandated training, conferences and workshops. Travel may occur throughout the year and is generally infrequent in nature and will be approved by Contracting Officer (PCO). Specific travel requirements will be further defined in TO and Contract personnel shall comply with the Joint Travel Regulations (JTR) when requesting travel. Contractor travel expenses shall be in compliance with Federal Acquisition Regulation (FAR) Clause 31.205.46 and a request will be submitted prior to performance of the travel to the Contracting Officer Representative (COR) for review and submitted to the PCO for final approval.

C.1.4. Personnel C.1.4.1. General

The Contractor shall furnish fully trained managerial, supervisory, technical, administrative, and direct labor personnel, sufficient in number and qualifications to accomplish all work. Contract personnel shall be able to speak, read, write and understand the English language including unique technical terminology required for the performance of these duties and functions. The contractor shall ensure that all contract personnel shall obtain and maintain all certifications and licenses necessary or appropriate to perform all work contained in this PWS and as specified in TOs. The Contractor shall maintain the training skills and qualifications of all personnel throughout the period of performance.

C.1.4.2. Standards of Conduct

The Contractor shall not employ any person whose performance of work would constitute a conflict of interest (COI), or an appearance of impropriety, within the meaning of the Standards of Ethical Conduct (5 CFR Part 2635).

The contractor shall obey all regulations and the orders of competent authorities including, and without limitations, orders and regulations pertaining to physical and national security and the good order and discipline of the Detroit Arsenal. The Contractor is responsible for the conduct of its personnel and shall take prompt, reasonable, and appropriate disciplinary action against personnel for misconduct, malfeasance, misfeasance, or nonfeasance. The removal from, or barring of, a contract employee from a site shall not relieve the Contractor of its obligation to perform all work contained in this PWS. Contract personnel will be denied access to, removed and barred from areas/sites when their presence is determined by competent authority to be detrimental to security, to the health, welfare, or well-being of persons, to the good order and discipline or to the accomplishment of work. The Government expressly reserves the right to remove and bar a Contractor whose activity, on or off site, endangers persons or property, or whose presence on the installation presents an unacceptable risk to safety or security.

C.1.4.2.1. Appearance and Conduct Contract personnel shall be professional at all times, they must dress in appropriate business attire, and act in a manner appropriate with their job duties. The Contract personnel shall conduct themselves at all times in a proper, efficient, courteous, and businesslike manner. Contract personnel shall not wear military uniforms or uniform pieces unless on official duty. Contract personnel must always wear their badges as instructed while on the installation.

Contract personnel shall always identify themselves as Contract personnel when attending meetings with Government employees, or otherwise conversing with Government employees with respect to information technology issues that may in any way be related to this or other Government contracts. When Contract personnel are working on Government facilities or participating at Government meetings, they shall wear identification badges distinguishing themselves as such. The badges, at a minimum, must have the employee name and the word “Contractor” displayed. Ideally, the company name will appear on the badge. Contractor or Government issued badges are acceptable.

C.1.4.3. Contractor Point(s) of Contact (POC) The Contractor shall provide primary and alternate on-site POCs during normal operating hours responsible for the overall management/supervision of assigned contractor personnel. On-site POC or alternate on-site POC shall be available during normal duty hours (Normal duty hours are 7:00 a.m. to 4:00 p.m.; Monday through Friday, excluding Federal holidays) to meet with the PCO and/or authorized Government employees within two (2) hours to discuss problem areas. The contact number(s) shall be furnished to the PCO and the COR, and shall not be changed without reasonable prior notice to the COR and PCO. Notwithstanding the foregoing, nothing contained in this subsection should be construed as dictating personnel hiring.

C.1.4.4. Organization Chart The Contractor shall submit to the COR a chart depicting the detailed organization proposed for the performance of this PWS. The chart shall contain the names, addresses and telephone numbers of the supervisory and management personnel with authority to represent the Contractor before the Government in all matters arising under this PWS to resolve problems and respond to emergencies. The chart shall also identify key personnel responsible for performing the requirements contained in TOs. The Contractor shall keep the chart current and, within seven calendar days, notify the COR, in writing, when changes are made.

C.1.4.5. Identification of Personnel Contractor shall complete “Trusted Associate Sponsorship System” (TASS) applications for Contractor Identification Cards for all personnel who shall perform work under this PWS. Contractor personnel are required to wear these badges at all times while performing duties associated with this PWS. Contractor shall be responsible for notifying Trusted Agent (TA) to initiate a contract personnel Common Access Card (CAC) request, enter/edit contract personnel information in TASS, submit completed application, and maintain records of contract personnel approved/rejected application(s). Trusted Agent will be the COR/COTR, unless otherwise directed by the Government.

C.1.4.5.1. The Contractor shall perform no inherently Governmental functions. Contractor personnel shall identify themselves as a Contractor in meetings, telephone conversations, all written communications and work situations so that their actions cannot be construed as acts of a Government official. The Contractor shall take no action that binds the Government to a final decision or results in the exercise of Governmental discretion. When Contractor personnel are tasked to attend a Government meeting or conference, they shall identify themselves as employees of a Contractor at the beginning of the meeting. The Contractor may present Government approved briefings at the meeting.

C.1.4.6. Security Clearance. All personnel that access Government owned or operated automated computer systems, networks, or databases shall have a security investigation. The minimum investigative requirements to access unclassified Government automated systems is a T1 (the T1 replaces the National Agency Check (NAC) and National Agency Check with written Inquiries (NACI)). An investigation in process is acceptable as long as a satisfactory wavier has been granted by the 7th Signal Command Authorizing Official (AO). Non-U.S. Citizens shall be Permanent Resident Aliens. Individuals shall also receive and certify to an Information Systems Security briefing. Reference: AR 380-67 (paragraph 3-401 and 3-101). The Contractor shall ensure its personnel will adhere to the provisions set forth in AR 380-5 Army Information Security Program, AR 25-1 Army Knowledge Management Program , AR 25-2 Information Assurance, AR 380-67 (Personnel Security Program).

C.1.4.6.1. The Contractor shall ensure all personnel assigned to duty in areas that require a security clearance, or who require access to classified information, possess a security clearance equal to the highest classification of the material or area to which they have access. A formal authorization may be required for access to Special Category message traffic. The Contractor shall ensure all personnel are briefed IAW applicable DoD directives when classified traffic is to be handled. Personnel security requirements are set forth in DD Form 254 (Appendix F), Department of Defense Contract Security Classification Specification.

C.1.4.6.2. Facility Clearance: The contractor shall have a current and valid secret facility clearance or above at the time of proposal.

C.1.4.6.3. Contractor shall comply with all Department of Defense (DoD) security guidelines, Department of the Army (DA) Directives: DoDD 8140.01 , DoD Manual 8570.01-M, AR 380-5,AR 380-67, AR 25-1, AR 25-2, AR 380-3, AR 380-10, Commander - Detroit Arsenal (DTA), Network Enterprise Center (NEC) and the Directorate Intelligence Security Division, G2, memorandums, and numbered messages. All information systems (IS) require accreditation and certification and must be approved by the AO. Approval from the Information Assurance Support Officer (IASO) is required before any information system connection to the network is accepted by the Government.

Contractor personnel requiring access to sensitive defense information, because of their duties in repairing or working on automated information systems (AIS), equipment or software, will be appropriately investigated based on the sensitivity of the Information Technology (IT) position held IAW AR 25-2. Before a technician can work on IT hardware/software, the background investigation must be initiated. If the contractor requires remote access to DA networks in order to monitor them, the contractor must use a National Security Agency approved method to encrypt information if it is to be sent/received outside the applicable Command or facility. The use of a commercial Internet Service Provider mail account or file transfer protocol for receipt or storage of Government information is prohibited. A Virtual Private Network (VPN) account will be established to remotely connect to Government networks and email.

C.1.4.6.4. The security measures below are consistent with DA security policies and directives and are required to protect all associated ARMY networks. The goal is to ensure the confidentiality, integrity, and availability of DA automation assets and software and to reduce cracker, hacker, and malicious code attacks to the maximum extent possible.

a) IAW AR 25-2, contractor personnel must be designated as IT I, IT II, or IT III positions. Personnel who require access to sensitive and/or classified defense information because of their duties or require access to a For Official Use Only (FOUO) level or higher DoD IS with an AIS will be appropriately investigated based on the sensitivity of the IT position held IAW AR 25-2. Before assumption of IT duties and access can be granted, the appropriate investigation shall be completed. The contractor requiring access shall complete an SF85P or SF86. SF85P shall be sent by the contractor Program Manager (PM) directly to the TACOM G2. SF86 shall be sent by the contractor PM in the Electronic Questionnaires for Investigation Processing (EQIP) system.

b) The contractor shall send a copy of the SF85P to the Directorate Intelligence Security Division for review and the

SF86 through EQIP. TACOM LCMC will conduct a security review to determine eligibility for computer access when a favorably completed investigation does not exist. TACOM LCMC respective site Directive Intelligence Security Division will make a recommendation to the appropriate AO, who can grant interim access to agency/contractor personnel if: 1) confirmation of the submission of a request for the required investigation is received; 2) a copy of the submitted investigation has been provided to TACOM LCMC respective site Directive Intelligence Security Division and 3) There are no other disqualifying issues. Once access is granted to any TACOM Warren FOUO-level, or higher, Governmental systems, the individual will be added to the local database.

Individuals who are not eligible for a computer waiver or access to DoD networks will be denied access and will be removed from TACOM Warren Governmental systems. IAW Annual Security AR 380-67 and AR 25-2, contractors with either classified access or access to FOUO-level DoD Computer systems shall self-report derogatory information listed in AR 380-67 to G2, TACOM LCMC, promptly (within 10 working days of an incident).

TACOM LCMC Directive Intelligence Security Division will summarize their findings and provide SF85P or SF86 to the appropriate Government AO who can grant interim access to contractor personnel if the required investigation has been submitted by the Contractor to the Defense Security Service (DSS) and an Electronic Personnel Security Questionnaire (EPSQ) receipt is faxed to AMSTA-CSS at DSN 786-6362, or (586) 282-6362. The SF85P or SF86 copies can be mailed to: CDR U.S. Army TACOM, 6501 E. 11 Mile Road, attention: AMSTA-CSS, Warren, MI 48397-5000. Contractor shall be responsible for submitting the required requests for personnel security investigations to the appropriate office for forwarding to the Defense Investigative Service Clearance Office (DISCO). Upon request, the contractor shall also provide security investigation data to the Security Directorate, so that contractor personnel can be incorporated into the appropriate Security Clearance Roster upon successful completion of the investigation.

c) Contractor personnel assigned to IT-1 positions must have completed a Government SF 85P, have a favorable local review, and have initiated a T3 (the T3 replaces the National Agency Check with Local Agency and Credit Checks (NACLC)), and proof of the initiation of the T5 (the T5 replaces the Single Scope Background Investigation (SSBI)), before access to a DA automation network and information can be granted. If the T5 is not favorable, access will be removed.

d) Contractor Personnel assigned to IT-II positions shall submit a T3 with an SF86 and FD 258, and have a favorable local review before access to a DA automation network and information systems can be granted.

e) Contractor Personnel assigned to IT-III positions shall have completed T1initiated with an SF85P and FD 258, and have a favorable local review before access to a DA automation network and information systems can be granted.

f) All contractor personnel who have access to US Army AIS and/or DoD Information Systems shall complete TACOM LCMC approved and/or provided Cybersecurity Awareness Training and Security Awareness Training annually. A failure to complete either training requirement can result in a suspension or denial of computer access.

Verification of training will be provided to G2, TACOM LCMC for Security Awareness Training and to the sponsoring Information Assurance Security Officer for Computer User Information Awareness Training.

g) All contractor personnel who have access to a US Army AIS must, individually, read and sign a copy of the Acceptable Use Policy (AUP), annually.

h) IAW US Army directives, the contractor shall submit the required completed forms which can be obtained by the COR for all contractor personnel that require US Army network(s) and VPN access. Contractors at locations other than the Detroit Arsenal as listed in Appendix A will submit to their duty stations the form for VPN access.

i) Risk Management Framework accreditation process for each Government IS that operates within an Army network must be reviewed by the Information Assurance Manager (IAM) and then forwarded to the AO for final approval before connection is accepted. Contractor owned equipment is not authorized to connect to any US Army AIS or Network.

j) IAW DA Directives, AR 25-2, contractor personnel shall have malicious code protection on any PCs used to connect to the US Army networks. Malicious code protection shall be monitored daily for updates and immediate implementation of updates.

k) Contractors shall ensure that computing equipment (laptop, mobile devices) is protected from tampering, theft and potential unauthorized disclosure of information. All computer equipment shall be secured when unattended. Any computer equipment and information associated with this contract shall be secured in a locked office, container, desktop locks or a locked building. When traveling, computing equipment can be secured in a locked vehicle for short durations but cannot be checked on an aircraft, it must be a carry-on item.

k.1) The Contractor shall report any malicious code problems, incidents, spillages and theft or loss of equipment, software, or code to the COR or the responsible IASO. The IASO will forward automation security concerns to his/her supporting IAM.

k.2) The Contractor shall ensure that only personnel designated to work on this contract have access to Government computer equipment and information.

k.3) Foreign Nationals must not have access to Government equipment and information per AR 25-2.

l) Computer and information systems access for contractor personnel will be limited to the Army network that is operated and maintained at the government facility which they are assigned. Access to servers will be granted to contractor personnel only when it is required to complete their contract work. Server access for contractor personnel will be limited to the minimum access required to accomplish their work.

m) Each contractor personnel associated with this contract must have a unique DA Army Knowledge Online (AKO) issued password and user ID. User IDs and Passwords will not be shared among contractor personnel.

n) The contractor must use GFE (Government Furnished Equipment) to conduct work under this contract. No personal or contractor owned equipment is to be used.

o) The contractor shall coordinate with the responsible Network Enterprise Center to ensure computers used by contractor personnel are properly configured to work with that Army Network.

p) On completion of the project/contract/task order, the contractor shall notify the responsible Government IASO or the COR/COTR who will then notify the NEC Information Assurance Team and NEC Helpdesk so all network access can be terminated.

q) When on the Army Network the contractor shall store FOUO, Sensitive and Personally Identifiable Information (PII) on an encrypted drive or in an encrypted folder IAW Data at Rest (DAR) regulations and requirements.

Information deemed as High Risk PII shall not be taken off the facility. If a critical mission need requires a contractor to take High Risk PII off the facility it shall be approved in writing from the PCO and the privacy coordinator of the affected Government organization. Examples of High Risk PII include Social Security Numbers, payroll information and personal medical information.

r) Baseline Information Assurance (IA) Certification requirements: All personnel with privileged access must have a baseline Information Assurance certification. Personnel appointed an Information Assurance Technical Level must also have a Computing Environment (CE) certification. The CE certification for technical contractor personnel must be determined by the specific CE that an individual works within, and is listed in the Army training and Certification Tracking System (ATCTS) and approved by the COR, system owner, Information Assurance Manager and the functions in the supported TO. The Contractor shall ensure that its personnel who are accessing information systems have the proper and current information assurance certification to perform information assurance and or network/system administrator functions IAW DoDD 8140.01, DoD 8570.01-M Information Assurance Workforce Improvement Program, Information Assurance Best Business Practice (IA BBP) 6 August 2010 and AR 25-2 upon hire. All personnel with privileged access will have appointment orders with systems they have access to, signed by the COTR and the Government organization IAM, and orders will be loaded in the Government database of record.

The Contractor shall meet the applicable information assurance certification requirements according to and including:

q.1) DoD-approved IA baseline certifications appropriate for each category and level as listed in the current version of DoD 8570.01-M, DoDD 8140.01, and IA BBP can be found at:

http://iase.disa.mil/iawip/Pages/iabaseline.aspx.

q.2) Appropriate CE certification for information assurance technical positions as required by DoD 8570.01-M, DoDD 8140.01 and the IA BBP. The COR, COTR, and system owners will consult with the IAM on all TOs to determine the required CE certifications for the contractor’s primary job functions.

q.3) The Contractor shall provide documentation supporting the information assurance certification status of personnel performing information assurance functions to the Government for the tracking of compliant personnel.

POC for these actions is the TACOM LCMC IAM available at usarmy.detroit.tacom.mbx.g6-ia@mail.mil.The contractor shall release his/her individual baseline certification to the DMDC web site (https://www.dmdc.osd.mil/appj/dwc) for verification of credential.

C.1.4.7. TRAINING: The Contractor and their subcontractors may be required to take Government directed training, such as annual computer users’ security training, information assurance and system administrator training to support this effort. The Government will identify the IA classification level for each contractor's functional role.

The IA classification level will indicate at which Certification level, either I, II or III, the contractor needs to be trained. Government directed training must occur 180 days from the award date of the contract modification. The Government defines the certification level that each environment and role within the standard TACOM Architecture requires. Government directed training will be reimbursed by the Government as indicated within the contract modification. Training will be directed or approved by the COR and PCO prior to the start of training.

C.1.4.7.1. The Contractor shall develop and implement a viable hardware, software and systems sustainment training plan to ensure contractor personnel maintain technical proficiency in order to operate and maintain the hardware, software, applications, systems and equipment listed in this PWS or specified in a Task Order. All contractor personnel, prior to commencing any work under this PWS or a Task Order, shall have received all training required for the functions they shall perform (unless directed otherwise), and shall possess a level of experience necessary for safety and a reasonable degree of efficiency. Contractor personnel shall obtain and maintain all certifications, inspections, and licenses prescribed by competent regulatory agencies. The Contractor shall furnish documentation thereof to the COR upon request and in a timely manner.

C.1.4.7.2. Technical Training/Certification/Licenses. Contractor personnel performing IT workforce functions identified in DoD 8570.01-M, DoDD 8140.01 shall be trained and certified upon award of the contract and each option period. Baseline certification is required prior to any IT1 or IT2 appointment. TO will list training, licenses, and certifications required to perform the work. The Contractor shall maintain records of training qualifications, certifications, and licenses on each of its personnel for the duration of their employment. These records shall be provided to the COR or IASO upon request. During the performance period of a TO, contractor personnel may need or require technical training to support new systems and equipment, to include AIS fielded after commencement of work. The Contractor shall request training at least 6 weeks in advance to the COR if direct funding by the Government is desired. The Contractor will be notified of approval or disapproval of the training request.

C.1.4.7.2.1. Contractor personnel performing IT workforce functions identified in DoD 8570.01-M, DoDD 8140.01 shall meet training and certification requirements for IA Support Personnel as specified by AR 25-2, Chapter 3-3, appropriate Army Best Business Practices (BBPs) and DoD 8570.01-M, DoDD 8140.01. Contractor personnel that fail to meet and maintain those requirements outlined in AR 25-2, Training and Certification BBP and DoD 8570.01-M, DoDD 8140.01 will have their elevated permissions revoked and shall be removed from performing service under the contract.

C.1.4.7.2.2. All contractor employees with security clearances working on any Army contract must receive annual TARP training by a Counter Intelligence (CI) agent, or other authorized designated training method, per Army Regulation 381-12, para. 2-4b, Threat Awareness and Reporting Program (TARP). The in-person training is the preferred method, and is available by contacting the local CI Office to arrange for the conduct of training.

The Contractor shall contact the CI Office within (30) days of contract award to schedule TARP training. Once training is complete Contractor shall provide certificates/proof of completion of training to the Contracting Officer’s Representative (COR), if assigned to the contract, or to the Procurement Contracting Officer (PCO) within (10) days of completion.

The Contractor shall contact the CI Office to schedule training for any new employee whose performance commences after award, and who did not attend the initial TARP training session. Upon completion of the TARP training, certification/proof of completion shall be provided as required in the previous paragraph.

In special circumstances (on deployments or in remote locations) when in-person training is not available, TARP computer based training (CBT), which has been approved by Deputy Chief of Staff (DCS), G-2, is the only authorized online training method permitted. This alternate CBT training is only authorized in special circumstances with written approval obtained from the PCO. Upon receipt of the necessary written approval, contractor employees possessing an Army Knowledge Online (AKO) account and password or a Common Access Card can register and complete the online TARP training course by utilizing the Army Learning Management System (ALMS) at: www.lms.army.mil.

C.1.4.7.2.3. New Technology Training. If during the term of this contract the Government installs new equipment or software that requires training to meet the certification requirements of this contract, the Government will provide one-time training for affected contractor personnel. If a contractor who has received Government-provided training as described above should vacate his/her position for any reason, the Contractor shall be responsible for providing trained personnel to complete the requirements of this contract at no additional cost to the Government.

C.1.4.7.3. Sustainment Training. Sustainment Training for existing technology/equipment shall be provided at no additional cost to the Government. That is, the Government will not provide or fund training to obtain certification for new contractor personnel.

C.1.4.7.4. Orientation Training. The Contractor shall conduct an orientation training class for all Contractor personnel within five working days of initial employment, or re-assignment to another functional area under a TO.

This training shall be relative to the respective functional areas and contract and Government offices with which the personnel will interact. Orientation training shall be documented and available to COR for review upon request. The training shall include , the following:

-General orientation regarding PWS and/or TO requirements and the role of the respective functional areas to the overall PWS and/or TO.

-The respective functional area's internal and external (customer) Standard Operating Procedures (SOPs) and general work requirements -Fire safety, including the installation fire prevention program, and Army fire protection and prevention (AR420-90) -Environmental considerations, to include functionally specific hazardous materials and hazardous waste handling training pursuant to 49 CFR, parts 171-177 and 40 CFR 265.16 -Emergency notification and response procedures -Applicable installation regulations and directives -Security requirements and procedures -Conduct -Dress and appearance standards -Prevention and reporting of fraud, waste, and abuse -Conflicts of interest -Ethics, sexual harassment, Americans with Disabilities Act, and equal employment opportunity (EEO) training -Smoking policy -Violence in the workplace

C.1.4.7.5. Other training. The Contractor shall provide sufficient internal on the job training (OJT) to ensure that personnel remain qualified, certified, and proficient. Courses to improve general management, leadership, or behavioral skills are considered the responsibility of the Contractor. The Government will directly fund training that is Government unique and deemed essential for Contract personnel performing work under this PWS or TO.

Government-unique training is defined as training that is only available in Government or military service schools.

Such training may be provided at the work site or at other Government designated locations.

C.1.4.7.6. Annual Mandatory Training Requirements. The Contractor shall attend recurring annual and occasional one-time training as required by the Government. This training includes: Security Awareness, Cyber Awareness Challenge, Personal Identifiable Information (PII), EMS ISO Awareness, Threat Awareness and Reporting (TARP).

C.1.4.8. Interaction with other Support Contractors. The Contractor will interface and may need to coordinate directly with other support Contractors. The Contractor shall not direct the work of any other contractor support personnel not performing work within this PWS or an individual TO.

C.1.4.9. Medical Services: Medical services for contractor personnel are generally the responsibility of the Contractor. However, IAW AR 40-3, the Government will provide, to the extent available, medical services on an emergency basis for contractor personnel who are performing under this contract. The Contractor shall reimburse the Government for emergency medical services at the rate prescribed in AR 40-330.

C.1.4.10. Hiring: The Contractor shall hire replacement employees within 30 calendar days of a vacancy, unless approved by the COR and PCO so that performance is not adversely affected by the vacancy.

C.1.4.10.1. U.S. Citizen or Work Permit All contract personnel hired to work under this contract shall be citizens of the United States.

C.1.4.11. Removal of Personnel. The PCO may require the Contractor to remove from the job those employees who endanger persons or property; those who manufacture, distribute, dispense, possess or use controlled substances at the worksite (52.223-6, Drug-Free Workplace); and those whose continued employment under this contract is inconsistent with the interest of military security. The Contractor shall perform debriefing procedures for departing employees IAW DoD 5220.22-M.

C.1.4.12. Retrieving Identification Media. The Contractor shall retrieve all identification media, including passes and badges from employees who depart for any reason before the contract expires; e. g. terminated for cause, retirement etc.

C.1.4.13. Gate Control. Unscheduled gate closures by the Security Police may occur at any time causing personnel entering or exiting a closed military installation to experience a delay. This cannot be predicted or prevented. Labor hour employees are not compensated for unexpected closures or delays. Privately owned vehicles belonging to Contractor personnel are subject to search pursuant to applicable regulations. The award of this contract does not create a right to have access to any military installation. Any violation of an installation regulation or of state or federal statute may result in the termination of the privileges to enter the military installation.

C.1.4.14. Installation Regulations: The Contractor, their employees, and subcontractors shall become familiar with and obey the regulations of the installation including fire, traffic, safety and security regulations while on the military installation. Those driving motor vehicles shall observe and obey all speed limits posted throughout the installation. Personnel should not enter restricted areas unless required to do so and only upon prior approval. All Contractor personnel and subcontractors shall carry proper personal identification with them at all times.

C.1.4.15. The Contractor shall be responsible for ensuring its personnel comply with all regulations and orders of the Commanding Officer or Garrison Manager of the Military Installation, respecting identification of employees, movements on installation, parking, truck entry, and all other military regulations, which may affect the work.

Special requirements will be identified in an individual TO.

C.1.4.16. Supervision of Contractor personnel is the responsibility of the Contractor. The Contractor’s personnel shall, at all times, be under the supervision of the Contractor and not Government employees, whether uniformed or civilian and regardless of rank. There shall be no direct supervision of contractor personnel by the Government. If more than one Contractor personnel will be assigned to a specific location, the Contractor may designate one person as task or team leader (if needed).

C.1.5. OPERATING HOURS AND CONDITIONS

C.1.5.1. Normal Working Hours of Operation: The current hours of operation for Contractor work are 0600-1800 hours, Monday through Friday, except for Federal holidays and the Friday after Thanksgiving. Core hours are from 0900-1430, start time 0600-0900; contractor shall comply with work schedule in applicable TO. The basic work requirement will be 8.5 hours to include a mandatory 30-minute lunch break. The Contractor shall ensure that service to customers is not interrupted during break and lunch periods. The Government will not be responsible for any costs incurred by the contractor for the duration of any shutdown or closure unless specifically approved by the PCO in advance of the incurrence. Special requirements may present a need for alternate work schedules, periodically, due to maintenance or other server administration actions.

C.1.5.2. Compressed Work Schedule: The contractor may be allowed to participate in a fixed Compressed Work Schedule (CWS) if specified in the individual task order. CWS are fixed work schedules, which enable full-time contractors to complete the basic 80- hour bi-weekly work requirement in less than ten workdays. The CWS requires either eight nine-hour days and one eight-hour day with one predetermined scheduled day off or four-ten hour days and one predetermined scheduled day off each week during the Federal Government designated two week pay period . The predetermined scheduled day off will be referred to as the Regular Day Off (RDO) and will be determined by the tasks assigned as well as if the organizations work schedule permits the CWS. The contractor must work the fixed traditional work schedule during the first two weeks of reporting to the duty station.

C.1.5.3. Ad-hoc Telework: Ad-hoc Telework: Ad-hoc telework may be allowed on an as needed basis if required by the individual task order. Determination whether telework is allowable will depend on the requirements of the task order. At any time the ad-hoc telework can be determined it is no longer needed for a specific position on a task order and will notify the contractor PM of such changes. Ad-hoc telework will be performed offsite at a Government approved facility.

C.1.5.4. Off-hour support: Off-hour support may be allowed if specified in the individual task order. Off-hour support will be based on the requirements described in a task order requiring a contractor to work outside of the base hours of operation 0600-1800, Monday through Friday. Off-hour support may be performed at the contractor’s normal duty station or at a Government approved facility. Off-hour support will require contractors to log-in from outside of the Detroit Arsenal. Off-hour support must have approval in advance of the expected work. At any time, the Government can determine that off- hour support is no longer required for a specific position on a task order and will notify the contractor PM of such changes.

C.1.5.5. Critical System Support: Upon notification by the COR, the Contractor shall provide critical system support services as necessary. The Contractor shall provide support after normal business hours for mission critical applications when necessary, to include holidays. Normal business hours may increase considerably for emergency-related functions that are performed in response to, or are affected by, system failures, malfunctions, un-forecasted delays/problems, or increased customer workload causing unacceptable production backlogs. The Contracting Officer must approve all requests for overtime and the overtime labor rate. Overtime hours that are beyond the Normal Business Hours, and that are not authorized by the Contracting Officer will not be reimbursed to the contractor by the Government.

C.1.5.5.1. The COR will provide a list of Government employees, work phone numbers, work email addresses and instructions for the Contractor's use in the event of an emergency situation, as determined by the Government. The Contracting Officer has the authority to request the Contractor to work overtime in the event of an emergency.

New Year’s Day January 1st Martin Luther King’s Birthday Third Monday in January

C.1.5.6. Federal Holidays: Holidays to be observed are as follows:

C.1.5.7. Weather Conditions: The Contractor shall report for work IAW the Detroit Arsenal or the inclement/hazardous weather policy of a satellite site.

C.1.5.8. Installation Shut Down: Services covered by this PWS and a TO shall continue to be provided unless there is an Installation Shut Down directed by the Garrison Manager (or designee) or by higher authority. In the event of a shutdown, work under this PWS or a TO, except for critical core services will be suspended during normal hours of operation. The Government will not be responsible for any costs incurred by the contractor for the duration of any shutdown or closure unless specifically approved by the PCO in advance of the incurrence.

C.1.6. Meetings: Meetings shall generally take place during normal Detroit Arsenal or satellite site business hours.

The Contractor shall attend meetings held at Detroit Arsenal and/or other locations as identified by the Government.

The Government will fund Government directed work-related travel outside the Metro Detroit area or satellite site metro area. Attendance by Contractor personnel at meetings held in the local area shall be at no additional cost to the Government. When the Contractor is responsible for the presentation/briefing, the charts shall be forwarded to the COTR at least two hours prior to the scheduled meeting time. The Contractor may request a meeting with the PCO when necessary.

C.1.6.1. The Contractor shall, at a minimum, invite the COR and the COTR as specified in the TO. The Contractor shall provide at least 24 hours advance notice of these meetings, to the COR and the COTR.

C.1.6.2. Kick-Off Meeting: The Contractor shall perform a start of work meeting at TACOM LCMC within 10 days of contract award. The purpose of the meeting is to set the Project Plan and Schedule for each TO under the contract.

The meeting will include the TO COTR, the COR, the Contractor Project Team and the Government Project Team and their representatives.

C.1.6.3. In-Process Reviews (IPR): Four (4) IPRs shall be conducted on-site by the Contractor, starting 90 days after contract award and every 90 days thereafter to assess project status, contract progress, objectives, alternatives, deliverables, quality, cost and other matters relevant to the performance of the TOs. Milestone charts for high profile projects shall be presented during these reviews. The Contractor shall also discuss any problems encountered during performance of the services and shall recommend a plan for resolution.

C.1.6.4. Final Review: The fourth (4) and final IPR within the contract’s 12 month period of performance shall serve as the Final Review. The Contractor shall conduct a final contract IPR within 30 days the contract expiration date. At this meeting the Contractor shall recap the overall contract performance and validate it against the TO requirements, objectives, cost and schedule. The Contractor shall also brief milestone charts for high profile projects.

C.1.6.5. Other Meetings: The Contractor shall attend, participate in, contribute to and/or conduct meetings IAW the requirements and schedule of the individual project/program and applicable TO. Meetings may include Information Technology Life Cycle Management (IT LCM) Briefings, General Staff Meetings/Briefings and TACOM LCMC subject specific meetings.

C.1.7. Management of Deliverables and Reporting

C.1.7.1. The Contractor shall be responsible for creating, maintaining, and disposing of only those Government

President’s Day Third Monday in February Memorial Day Last Monday in May Independence Day July 4th Labor Day First Monday in September Columbus Day Second Monday in October Veteran’s Day November 11th Thanksgiving Day Fourth Thursday in November Christmas Day December 25th records and reports required by this PWS or TO. If requested by the Government, the Contractor shall provide the original record, or a reproducible copy of any such report. All documentation, records, files, continuity books, schedules, etc., which are the responsibility of the Contractor are the property of the Government and shall remain so upon termination or completion of this contract. The Contractor shall keep these items current.

C.1.7.2. The Contractor shall permit the COR access to all records, data, and facilities used in the performance of the anticipated services. Access shall be provided within 1 workday of the request and shall be for the purposes of verification of allowable costs, verification of personnel qualifications, and as otherwise deemed necessary by the

COR.

C.1.7.3. Technical Reports. The Contractor shall provide deliverables and/or reports as specified in the PWS or TO.

C.1.7.4. Presentation Materials. The Contractor shall provide Presentation Materials as specified in the PWS or TO.

C.1.7.