Attachment 0001 -- Performance Work Statement Attachment -- 08FEB2021.pdf

Attachment 1

Performance Work Statement (PWS)

Custodial Services

Rock Island Arsenal, Rock Island, Illinois

08 February 2021

Attachment 1 (CLS 402 Custodial Services)

Table of Contents

1.0 General Information

1.1 Overview

2.0 Description of Services

2.1 Scope

2.2 Special Event Cleaning

2.3 Facility Cleaning

2.4 Hard Floors. (Vinyl, Ceramic, Wood, Concrete, etc.)

2.4.1 Spray and Buff

2.4.2 Stripping/Finishing

2.5 Carpeted Floors

2.5.1 Removable (Area and Throw) Rugs

2.5.2 Annual Carpet Cleaning and Shampooing

2.5.3 Spot Cleaning Floors and Carpets

2.6 Floor (Walk-Off) Mats

2.7 Stairways/Elevators/Handicap Lifts

2.8 Trash Collection and Removal

2.9 Facility Recycling Services

2.9.1 Scope

2.9.2 Locations to be serviced

2.9.3 Specific Tasks and Standards

2.9.4 Schedules

2.9.5 Recycling Tasks

2.9.6 Recycling Disposal Location

2.9.7 Recyclable Materials

2.9.8 Recycling Frequency/Schedule

2.9.9 Reporting Requirements

2.9.10 Recycle Collection and Removal

2.9.10.1 Paper Removal

2.9.10.2 Plastic and Aluminum Removal

2.9.10.3 Shredded Paper Removal

2.9.10.4 Cardboard Removal

3.0 Area Specific Cleaning

3.1 Kitchens & Breakrooms

3.2 Restrooms/Toilet Areas/Locker Rooms

3.2.1 Clean and Disinfect

3.2.2 Contractor Log

3.2.3 Floor Care

3.2.4 Supplies Restocking

3.2.5 Trash Removal

3.3 Drinking Fountains

3.4 Dusting

3.4.1 Regular Dusting, Low

3.4.2 High Dusting, High

3.5 Interior/Exterior Glass

3.6 Cabinets/Millwork

3.7 Windows. (Interior)

3.8 Doors

3.9 Walls/Baseboards

3.10 Clean Furniture. Cabinets/Millwork (Scrubbing/Sanitizing)

3.11 Children’s Furniture (Routine Cleaning)

3.12 Children’s Furniture (Spot Cleaning)

3.13 Wet Dusting, Low

3.14 High Dusting, High

3.15 Window Treatments

3.16 Food Service Areas

3.17 Upholstered Furniture

3.18 Youth Gymnasiums

4.0 Emergency Cleaning Services

4.1 Sudden Requirements

4.2 Unscheduled DMOs and PWOs

4.2.1 Work Classification

4.2.2 Procedures

4.3 Emergency COVID Cleaning

4.3.1 Covid Specific Instructions

4.3.1.1 Identified work space

4.3.1.2 MSDS Information

4.3.1.3 Emergency Cleaning Notification Requirement

4.3.1.4 Emergency Cleaning Schedule

4.3.1.5 Emergency Cleaning Response

1.0 General Information.

1.1 Overview. The Contractor shall provide Custodial Services on Rock Island Arsenal. The work and frequency are defined in the Work and Frequency Table located in Technical Exhibit (TE) 1, Work and Frequency Table. These works include, but are not limited to, the following: cleaning restrooms and kitchens; removing trash and emptying recycle bins; cleaning windows, highchairs, cribs, playpens, and food service areas; vacuuming and spot cleaning carpet, sweeping and mopping floors, and buffing;

dusting and scrubbing walls; cleaning upholstered furniture; and other associated work as directed by the Contracting Officer’s Representative (COR) or Alternate Contracting Officer’s Representative (ACOR).

2.0 Description of Services.

2.1 Scope. The Contractor shall provide all management, tools, equipment, and labor necessary to ensure that custodial services are performed at Rock Island Arsenal. The Contractor shall accomplish all cleaning tasks in accordance with (IAW) the Work and Frequency Table, located in TE 1, in order to meet the requirements of this PWS. The four (4) levels of custodial service include the following:

a. Basic Service

b. Basic Service Minus

c. Enhanced Service

d. Special Service

Child care and youth services facilities, and Fitness Centers shall receive Special Service. Health Clinics shall also receive Special Service (IAW) TE 5, Type IV Outpatient Clinical Support Cleaning Requirements. For all installation level support facilities that do not fall into Enhanced or Special Service, they shall be considered Basic Service. For all installation level support facilities that do not fall into Basic, Enhanced or Special Service, they shall be considered Basic Service Minus. The offices, classrooms, and latrines located within warehouses shall receive Basic Service Minus.

Estimated square footages are established in TE 2, Facilities (Square Footage) to Receive Services. Facility drawings of areas cleaned, including Floor Plans and Maps, are available from the COR/ACOR upon request. The Contractor shall perform custodial services IAW all applicable laws, regulations, Army standards, instructions, and commercial practices. The Contractor shall display the appropriate caution signs when cleaning floors or any other surface that might pose a risk to injury for any personnel that are present.

2.2 Special Event Cleaning. The Contractor shall provide Custodial Services for special events, which shall be outside of the established frequencies for custodial services as directed by the Contracting Officer (KO). These events include, but are not limited to, VIP visits, summer camps, and Inspector General (IG) Team visits. The KO will notify the Contractor of the requirements as soon as it is known, but not less than seventy-two (72) hours prior to the event. The Contractor shall complete all cleaning tasks not less than four (4) hours prior to each event.

2.3 Facility Cleaning. The Contractor shall clean accessible floor surfaces. The Contractor shall move chairs, trash receptacles, or other easily moveable items to maintain floors underneath these items. Moved items shall be returned to their original position after cleaning. Grout on baseboards, similar wall borders, and floor tiles shall be free of dirt, scum, mildew, and residue.

2.4 Hard Floors. (Vinyl, Ceramic, Wood, Concrete, etc.) The Contractor shall accomplish cleaning by the most appropriate method (vacuum, sweep, mop, spot clean, etc.) and with cleaning solutions, if applicable, for the specific floor type. Hard Floors shall be maintained free of grit, soil, dust, scruff and heel marks, stains, spills, debris, litter, and other foreign matter by effective routine cleaning. The Contractor shall move chairs, trash receptacles, or other easily moveable items to maintain floors underneath these items and shall return movable items to their original position after cleaning. Hard floors shall be cleaned, scrubbed, sealed, polished, waxed, and stripped as required.

After cleaning floor surfaces, to include grout, the Contractor shall ensure hard floors have a uniform, clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water. Baseboards and corners shall also be clean.

2.4.1 Spray and Buff. The Contractor shall spray and buff all floors receiving floor maintenance.

2.4.2 Stripping/Finishing. The Contractor shall strip, scrub, seal, and wax floors as necessary to maintain a uniform glossy appearance. The Contractor shall ensure the wax is non-skid as directed by the COR/ACOR. The Contractor shall move chairs, trash receptacles, or other easily moveable items to maintain floors underneath these items and shall return movable items to their original position after the floor is thoroughly dry.

The Contractor shall remove all stripping solution, sealant, and waxy residue from floor drains immediately upon completion of service. The Contractor shall not wax the stairs, but wax the stair landings. All vinyl floor tiles shall be maintained as floor tiles containing asbestos (29 CFR 1926.1101(l)).

2.5 Carpeted Floors. The Contractor shall ensure the carpets are maintained free of soil, dirt, debris, litter, and other foreign matter by effective routine vacuuming. The Contractor shall move chairs, trash receptacles, or other easily moveable items to maintain floors underneath these items and shall return movable items to their original position after cleaning. The Contractor shall vacuum carpeted floors and rugs with an industrial-type vacuum cleaner that has been certified with a GOLD rating by the Carpet and Rug Institute (http://www.carpet-rug.org). The Contractor shall remove any spots and/or spills without permanent damage to the carpet. The Contractor shall report all tears, burns, and raveling to the COR/ACOR.

2.5.1 Removable (Area and Throw) Rugs. The Contractor shall ensure area and throw rugs receive the same service as annotated above.

2.5.2 Annual Carpet Cleaning and Shampooing. The Contractor shall clean carpets using an extractor approved by the Carpet and Rug Institute (http://www.carpet-rug.org) with a GOLD rating. The Contractor shall move chairs, trash receptacles, or other easily moveable items to maintain floors underneath these items and shall return movable items to their original position after cleaning. A commercial truck-mount Steam Extraction Method shall be used IAW standard commercial practice. The Contractor shall use a portable unit for use in upper floors or areas where it is not feasible to use a truck-mount system with approval from the COR/ACOR. A heavy-duty spot remover, approved by the Carpet and Rug Institutes with a GOLD rating, may be required in heavily soiled areas. Stains which are not easily removed by normal cleaning processes shall be treated using an alternate method. Cleaned carpet shall retain the uniformity of the color and shall not be shrunk or damaged by the cleaning process. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other similar items.

2.5.3 Spot Cleaning Floors and Carpets. The Contractor shall spot clean floor surfaces to remove spots two (2) square feet or less. The Contractor shall conduct Floor and Carpet spot cleaning during normal service schedule. Areas that are embedded to the point of non-removal and have been treated during two (2) consecutive cleanings and resists removal shall be annotated to the COR/ACOR for resolution.

2.6 Floor (Walk-Off) Mats. The Contractor shall vacuum and clean interior and exterior floor mats. Floor mats shall be free of all visible lint, litter, debris, soil and other foreign matter. Soil and moisture underneath mats shall be removed and mats returned to their normal location. Area and throw rugs shall receive the same service.

2.7 Stairways/Elevators/Handicap Lifts. The Contractor shall clean all floor surfaces IAW the non- carpeted and carpeted requirements as appropriate. The Contractor shall clean/polish all elevator interior walls, guardrails, push plates, elevator buttons, and other such fixtures to present a neat, clean, and shining appearance. Stair guards, handrails, wall caps, baseboards, bottom floor track guide, and door tracks shall be free from grease and grime. The Contractor shall remove all marks, dirt, smudges, scuffs, and other foreign matter from adjoining stairwell walls, up to seventy-two (72) inches height from stair tread level, to provide or maintain a clean, uniform appearance.

2.8 Trash Collection and Removal. The Contractor shall collect and dispose of all trash from all waste receptacles, to include wastebaskets and other trash containers.

The Contractor shall collect and dispose of common area kitchens, break rooms, cafeterias, hallways, restrooms, trash. The Contractor shall remove any trash boxes or debris stacked near the waste receptacles. The Contractor shall replace plastic trash bags and can liners as needed. The Contractor shall clean and disinfect all common area trash cans lids.

2.9 Facility Recycling Services.

2.9.1 Scope. The Contractor shall provide removal of Recyclable Materials as specified herein for Rock Island Arsenal Garrison and tenants. The Recyclable Materials shall be collected from individual buildings and brought to a central location.

2.9.2 Locations to be serviced. Locations to be serviced are listed in TE 6, Recycling Pickup Locations, and shown on the Rock Island Arsenal vicinity map TE 3, Installation Map, located in the COR’s office. The Government does not guarantee that all buildings listed will require recycling service throughout the life of the contract, but any changes to the number of buildings will be done by contract modification.

2.9.3 Specific Tasks and Standards. The Contractor shall follow the schedule identified in TE 1, Work and Frequency Table.

2.9.4 Schedules. The Contractor shall prepare and make available for review the recycling schedule as specified below. The schedule shall be provided to the KO/COR ten (10) days prior to the start of work and shall be approved by the Government prior to the start of work. The building units have been designated by the Government for quality assurance purposes. The Contractor shall schedule work in increments to coincide with the building units. There may be instances when the Government will rearrange the building units. The Contract shall adjust their scheduling accordingly and resubmit to the Government.

2.9.5 Recycling Tasks. The Contractor shall remove Recyclable materials from the buildings and locations specified in TE 6, Recycling Pickup Locations. Recyclable Materials will be contained in Government provided receptacles located throughout these buildings. The receptacles will be marked with a recycling sticker and most will be blue or gray in color though there are exceptions to color. Receptacles will be located throughout the administrative areas of the included buildings and most receptacles for soft drink cans/bottles will be located near vending locations in the included buildings.

2.9.6 Recycling Disposal Location. The Contractor shall collect the materials within the buildings and transport the materials to large receptacles at a location specified by the KO/COR at the time of award. The Government will provide through separate contract the large receptacles and ensure they are emptied as required. The Recyclable Materials do not need to be sorted by type prior to placement in the large receptacles.

2.9.7 Recyclable Materials. Recyclable materials

Shall include:

Paper, all colors Shredded paper materials, all colors Cardboard Glass, all colors Plastic containers, soft drink or other Aluminum cans, soft drink or other Steel cans or containers

Shall not include:

Printer or toner cartridges Batteries of any type Any other materials not listed above

The Contractor should remove all materials not meeting the list of recyclable materials from recycling containers or locations.

2.9.8 Recycling Frequency/Schedule. The Contractor shall pickup all materials as listed in TE 6, Recycling Pickup Locations. The Contractor shall ensure that the schedule of pickup is coordinated to prevent materials becoming unsightly or excessive build-up of material at the pickup locations.

2.9.9 Reporting Requirements. The Contractor shall provide a report of the amount of Recycled Materials collected by building. This report shall be delivered to the KO/COR every four months starting from the date of award.

2.9.10 Recycle Collection and Removal. The Contractor shall collect, pickup, and dispose of all recycle paper from the appropriate recycle bins located at each office. The Contractor shall dispose of the collected paper to the nearest recycle dumpster located outside at each building.

2.9.10.1 Paper Removal. The Contractor shall not remove recycling from individual work areas only from the larger receptacles located in the common areas and hallways.

2.9.10.2 Plastic and Aluminum Removal. The Contractor shall replace the plastic liners on receptacles for soft drink cans and bottles monthly to minimize insect and rodent issues.

2.9.10.3 Shredded Paper Removal. The Contractor shall also be responsible for collecting shredder outputs from the locations near the shredder. The Government will be responsible for removing the shredding’s from the machine and replacing the liner in the shredders.

2.9.10.4 Cardboard Removal. The Contractor shall also be prepared to pick up cardboard as required throughout the administrative spaces (packing and shipping boxes or other loose cardboard materials). Bulk cardboard is loose at most locations, however at Buildings 333 bulk cardboard is baled and palletized. The baled and palletized cardboard is approximately 1 cubic yard in size.

3.0 Area Specific Cleaning

3.1 Kitchens & Breakrooms.

The Contractor shall clean the exterior of appliances such as refrigerators and microwaves, but not the interior of appliances. The Contractor shall use the appropriate cleaner for the surface type (i.e., stainless steel or glass). For JMTC facilities, the

Contractor shall clean interior and exterior of microwaves; exterior of refrigerators;

sinks, water fountains, counters, exterior of cabinets; table tops, chair seats and backs.

The Contractor shall meet the same standard as used for cleaning of CDC kitchen’s/break rooms and conduct the cleaning one time per week. The Contractor shall also clean the inside of refrigerators once annually and shall post the scheduled cleaning time one week prior on the exterior of the refrigerator. This cleaning does not change floor maintenance, trash removal or any other requirement already being conducted. The list of break rooms to be serviced is in TE 7, JMTC Break Rooms.

3.2 Restrooms/Toilet Areas/Locker Rooms.

3.2.1 Clean and Disinfect. All surfaces of sinks, toilets, urinals, lavatories, showers, shower mats, dispensers, plumbing fixtures, drinking fountains, saunas, partitions, doors, doorframes, walls, stalls, stall doors, entry doors (including handle, kick plates, ventilation grates, metal guards), walls, and other such surfaces shall be cleaned and disinfected using a germicidal agent and free from water and scale deposits, soil, streaks, and other removable matter. Restrooms shall be left with a clean or odorless scent. Showers, toilets, and urinals shall be free of spots, water spots, scale buildup, soap scum, odors, and any other deposits. Mirrors shall be clean and have no streaks or other removable matter. Partitions shall be smudge, stain free. Vents (within seventy-two (72) inches of the floor) shall be clean. Walls and grout shall be free of all firm, spots, and detergent buildup. No abrasives shall be used on hardware. The Contractor shall use the appropriate cleaner for the surface type (i.e., stainless steel or glass).

3.2.2 Contractor Log. The Contractor shall keep a detailed log of work accomplished in each building receiving custodial work. The log shall include relevant custodial practices and the dates of the service after completed. The Contractor shall submit this log to the COR/ACOR along with the completed project work list not later than the 10th day of each following month.

3.2.3 Floor Care. The Contractor shall maintain all floor surfaces IAW original equipment manufacturer instructions and commercial practices.

3.2.4 Supplies Restocking. The Contractor shall ensure restrooms/locker rooms/break rooms are stocked sufficiently with provided supplies including toilet tissue, paper towels, and hand soap on a daily basis. The Contractor shall ensure that kitchens for the Child Care, Health, and JMTC facilities are stocked sufficiently with paper towels and hand soap on a daily basis. The Contractor shall store supplies in designated areas. The Contractor shall sufficiently stock quantities to ensure supplies do not run out before the next service date. If supplies run out prior to the next service date, the

Contractor shall refill within two (2) hours of notification and without additional cost to the Government. The Contractor shall only purchase and furnish items approved by the COR/ACOR prior to use.

3.2.5 Trash Removal. Trash containers in restrooms and locker rooms shall be emptied, trash disposed, and containers returned to their original locations. Trash receptacles shall be left free of foreign matter and odors. The Contractor shall replace soiled, worn, or torn plastic trash can liners. The collection of recycled refuse (paper, plastic, glass, etc.) shall be IAW local policies, laws, and regulations.

3.3 Drinking Fountains. The Contractor shall clean all facility drinking fountains, typically located near or in the vicinity of restrooms. The Contractor shall clean and disinfect porcelain, polished metal surfaces (including the orifices and drain), and exterior surfaces of fountains. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, and other obvious soil. The Contractor shall not use abrasives or toilet bowl cleaners to clean drinking fountains.

3.4 Dusting. Regular Dusting, Low includes surfaces within six (6) feet of the floor and shall be free of dust, lint, cobwebs, and litter. High dusting includes surfaces above approximately six (6) feet up to ten (10) feet. Surfaces could include, but are not limited to, items such as tables, shelves, bookcases, storage lockers, window sills, hand rails, pictures, clocks, window blinds, ceiling fans, radiators, convectors, stair railings, ledges, molding, ironwork, concrete and steel columns, drapes, vending machines, etc.

3.4.1 Regular Dusting, Low (Under six (6) feet). The Contractor shall dust all visible surfaces to include furniture, equipment, Venetian blinds, and all horizontal surfaces from the floor level to a minimum height of approximately six (6) feet above the top of the floor surface, etc. The Contractor shall not move personal items.

3.4.2 High Dusting, High (Over six (6) feet). Ventilation Supply and Return Diffusers, Lighting Fixtures. The Contractor shall clean/scrub all, including ceiling mounted, HVAC diffusers, grilles, supplies, and returns, and all light fixtures, and similar items. High Dusting in Installation Administrative & Community Offices, Training/Education, and Fitness Centers/Cafeterias shall only address the above mentioned areas.

3.5 Interior/Exterior Glass. The Contractor shall clean exposed interior glass surfaces including windows and mirrors. Lucite, plastic or any other transparent material shall receive the same service as glass. The Contractor shall clean and/or polish all interior and exterior entry glass and mirrors and adjacent trim. The Contractor shall clean and polish all decorative metal surfaces. Examples of decorative metal surfaces include, but are not limited to, kick plates, railings, and push plates. The Contractor shall remove any spillage and marks on adjacent surfaces resulting from cleaning and/or polishing. The Contractor shall clean adjacent trim where spillage or smears occur during the glass cleaning operation. The Contractor shall clean trophy and display cases, directory boards, and other interior glass.

3.6 Cabinets/Millwork (Scrubbing/Sanitizing). The Contractor shall clean and sanitize, with approved sanitizer, exterior surfaces of “cubbies”, cabinets, and millwork to remove smudges, fingerprints, marks, streaks, spills, stains, etc.

3.7 Windows. (Interior). Clean interior glass windows surfaces. Lucite, plastic, or any other transparent material shall receive the same service as glass. The Contractor shall clean adjacent trim where spillage or smears occur during the glass cleaning operation.

3.8 Doors (Knobs/Side Lights/Vision Panels/Doorframes/Surrounding Areas). The Contractor shall clean and sanitize doors, side lights, vision panels, doorframes, and surrounding areas.

3.9 Walls/Baseboards (Routine Cleaning/Dusting). The Contractor shall use an approved detergent to scrub/wipe down walls and baseboards.

3.10 Clean Furniture. Cabinets/Millwork (Scrubbing/Sanitizing). The Contractor shall clean and sanitize, with approved sanitizer, exterior surfaces of “cubbies”, cabinets, and millwork to remove smudges, fingerprints, marks, streaks, spills, stains, etc.

3.11 Children’s Furniture (Routine Cleaning). The Contractor shall use an approved cleaning solution/antiseptic to remove smudges, fingerprints, marks, streaks, spills, stains, etc., from washable surfaces of children’s furniture. Furniture includes, but is not limited to, high chairs, cribs, playpens, activity tables, chairs, changing tables, etc.

3.12 Children’s Furniture (Spot Cleaning). The Contractor shall use an approved cleaning solution/antiseptic to remove smudges, fingerprints, marks, streaks, spills, stains, etc., from washable surfaces of children’s furniture.

3.13 Wet Dusting, Low (Under six (6) feet). The Contractor shall perform Wet Dusting, Low only in Child Care/Youth Facilities, Fitness Centers, and Health Clinics. The Contractor shall dust using a dust removing agent and shall dust all visible surfaces to include, but not limited to, cabinets/millwork/tops of low walls, window frames, drapes, and equipment to include vending machines and other materials. Wet dusting shall include window sills, radiators, convectors, and other surfaces to include stair railings, ledges, molding, ironwork, and concrete and steel building columns.

3.14 High Dusting, High (Over six (6) feet). The Contractor shall perform the following Heavy Dusting, High in Child Care/Youth Facilities and Health Clinics only. The Contractor shall dust all surfaces higher than six (6) feet above the top of the floor surface. Surfaces can include, but are not limited to, walls, ceilings, air conditioning grilles and supplies, conduits, pipes, ledges, light fixtures, and similar items. The Contractor shall dust all other surfaces and ledges to remove dust, lint, and dirt. The Contractor shall clean all lower surfaces prior to the completion of the activity should any dust, lint, and dirt fall from the high dusting. The Contractor shall be responsible for providing their own lifts and/or equipment for any High Dusting activity.

3.15 Window Treatments. The Contractor shall clean Window Treatments in the Child and Youth Services facilities and Health Clinic only. Window treatments can include, but are not limited to Venetian blinds, drapes, interior shutters, shades, sheers, drapes, light attenuation devices, etc. The Contractor shall remove any dust, lint, dirt, or stains without permanent damage to the window treatment. The Contractor shall report all tears, breakage, and raveling to the COR/ACOR.

3.16 Food Service Areas. The Contractor shall clean the Food Service Areas within the Child, Youth, and School Services facilities per AR 608-10, Ch. 5-37, e. (4).

3.17 Upholstered Furniture. The Contractor shall clean upholstered furniture, carpeting, and outer miscellaneous furniture and surfaces per AR 608-10, Ch. 5-37, g. (4).

3.18 Youth Gymnasiums. All CYS multi-purpose rooms to include youth gymnasiums shall be maintained to the same cleaning frequencies as in CYS facilities per OPORD 13-153.

4.0 Emergency Cleaning Services.

4.1 Sudden Requirements. Emergency Cleaning addresses sudden requirements that must be addressed quickly to remedy dangerous or unhealthy situations, prevent damage to the facility, and/or prevent interference with mission accomplishment.

Examples include non-toxic spills, leaks, and vomit. Events creating the requirement may include a storm, broken or overflowing pipe, and illness. Work shall include debris removal, extraction, removal, and cleanup of liquids on interior floors and when necessary will include the use of air blowers and dehumidifiers to aid in the drying process. Cleaning may include removal of water, bodily fluids, fecal material, paper, rust flakes, and any solid material that has settled on the floor as a result of the event

4.2 Unscheduled DMOs and PWOs. The Contractor shall provide additional cleaning services upon request with Demand Maintenance Orders (DMO) and Project Work Order (PWO) Services. The cleaning services shall not exceed the current scope of services included in the Contract, but will be additional services to the areas requesting.

4.2.1 Work Classification. All work under this section will be classified as Service Contract Act Wages (IAW Title 29, Part 4 CFR).

4.2.2 Procedures. The Government shall provide the Contractor a detailed request for additional cleaning. The request shall include the affected area(s), cleaning activities requested, any special requirements and if necessary timeframe of execution. The Contractor shall develop a cost estimate for completing the requested additional cleaning services within two (2) business days of the request. The Contractor shall include in his estimate labor types and hours, materials and required time to complete the requested work. The Government will review the estimate and if necessary, negotiate the cost or scope with the Contractor. Costs under $2,500 will be considered Demand Maintenance Orders and costs exceeding $2,500 will be considered Project Work Orders. All Demand Maintenance Orders (DMO) and Project Work Orders (PWO) will be considered firm fixed price once the estimate is agreed upon. The Government shall have no longer than 60 calendar days to fund and execute a DMO or PWO without allowing the Contractor to revise his cost estimate. The Government will request funds from the requesting organization and modify the Contract to add the requirement. The Government will issue a notice to proceed once the Contract modification has been signed. The Contractor shall notify the Government upon completion of the requested DMO or PWO.

4.3 Emergency COVID Cleaning

4.3.1 Covid Specific Instructions. The contractor shall provide a disinfecting capability for the COVID-19 virus using CDC approved products and best practices for the delivery of the disinfectant. Facilities being is infected will be completely vacated prior to starting the disinfecting process. Facilities to be disinfected may not be limited to the current facilities being cleaned under the custodial contract. The prioritization of the facilities to be disinfected will be set by the Garrison, DPW and communicated to the contractor by the KO/COR/ACOR.

4.3.1.1 Identified work space, shall have all non-porous surfaces- floor to top of wall, including all surfaces of fixtures, partitions, doors, appliances, and interior furnishing thoroughly cleaned with an EPA approved chemical cleaning products for disinfection of SARS-COV-2(the cause of COVID-19).

4.3.1.2 MSDS Information. Contractor will submit for approval the MSDS on all products proposed for use in this work, prior to beginning work.

4.3.1.3 Emergency Cleaning Notification Requirement. Work shall be begin in the affected facility within two hours of notification of the cleaning requirement by the COR.

Clean to be fully accomplished before the start of the normal operating hours of the following business day.

4.3.1.4 Emergency Cleaning Schedule. Contractor shall notify the KO/COR of planned schedule of hours to be worked on these requirement prior to start of work.

4.3.1.5 Emergency Cleaning Response. The Contractor shall immediately notify the COR/ACOR of the estimated time of completion for Special Services. The Contractor shall submit an invoice detailing building number, total square footage (SF), number of personnel performing service, and number of hours used to complete except as noted herein.