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Section J, Attachment L.13: Records Retention Guidelines for IRS Web Portal Acquisition Request for Proposals
Offerors are requested to use the following record retention guidelines for their proposed solutions. IRS may alter these retention periods after contract award based on the National Archives and Records Administration (NARA) and E-Government Act 2002 guidance.
| Record Type |
| Frequency of Archival |
| Retention Period |
| Security Audit and Event Logs |
| Weekly |
| 6 years |
| Help Desk Reports |
| Weekly |
| 3 years |
| Help Desk Contact Logs |
| Weekly |
| 5 years |
| Help Desk e-mails and chat Logs |
| Weekly |
| 3 years |
| Help Desk call recordings |
| Daily |
| 1 year |
| HTML-Encoded Pages, and PDF files |
| As contents are published. |
| 5 years |
| Copyrighted Web content (graphics, etc.), including copyright agreements (e.g., Comstock usage agreement) |
| To be defined by Vendor |
| 5 years |
| Additional content files, including code changes |
| As contents are published and applications are changed. |
| 5 years |
| Comprehensive URL listing |
| Quarterly (4 times/year) |
| 5 years |
| Infrastructure Operations Guide and Operations Records |
| To be developed during Build-out & Transition Phase and updated based on changes to the infrastructure. |
| 5 years |
| Program operations records: Meeting minutes, status reports, change requests and other artifacts. |
| Weekly |
| 3 years |
| Design Documents related to Web Content and Application Development |
| As created |
| 5 years |
| Web Metrics Data and other Web traffic reports |
| Monthly |
| 3 years |
| Snapshots of site at go live, major redesign and at regular intervals |
| Minimum Yearly but open to the Offeror’s proposal. |
| 5 years |