SP330018R5006 Attachment J.20 TE 5.0 APLs.doc
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- Solicitation number
- SP3300-18-R-5006
- Issued by
-
Defense Logistics Agency Distribution
About this file
This document outlines the requirements for warehouse and distribution support services for the Defense Logistics Agency Distribution Center in Jacksonville, Florida. The scope of work includes management, personnel, supervision, materials, equipment, transportation, and other items and services to meet performance standards. Key details include a five-year indefinite delivery indefinite quantity contract with estimated ordering periods from July 2019 to June 2024. The contract will be set aside for small businesses and awarded based on full and open competition. The NAICS code is 493110 with a $27.5 million size standard. A pre-proposal site visit is scheduled for September 13, 2018, with the request for proposal anticipated on August 29, 2018 and contract award planned for May 2019. The incumbent contractor is Accent Controls, Inc. under contract SP3300-14-C-5005 expiring September 30, 2019.
Technical Exhibit 5.0 APLs
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SP3300-18-R-5006
Attachment J.20
TECHNICAL EXHIBIT 5.0
ACCEPTABLE PERFORMANCE LEVELS (APLS)
5.2 RECEIVING
TIMELINESS
| ACTIVITY |
| STANDARD |
| APL |
| MEASUREMENT UNIVERSE |
Receipt Processing
– New Procurement Receipts Tailgate to Induction
| Tailgate to Induction and post to accountable record in 24 business hours or less |
| < 24 hours average each month excluding weekends and holidays (DSS-MIS Data Element 15176) No receipt older than 30 days. |
| New Procurement lines received per month (DSS-MIS Data Element 15101). |
| Receipt Processing – MILSVC Redistributions Order (RDO) Tailgate to Induction |
| Tailgate to Induction and post to accountable record in 48 business hours or less |
| ≤ 48 hours average each month excluding weekends and holidays (DSS-MIS Data Element 15276) No receipt older than 30 days. |
| Redistribution Order (RDO) lines received per month (DSS-MIS Data Element 15201). |
| Receipt Processing – (DLA) Stock Transfer Order (STO) Tailgate to Induction |
| Tailgate to Induction and post to accountable record in 48 business hours or less |
| ≤ 48 hours average each month excluding weekends and holidays (DSS-MIS Data Element 15576) No receipt older than 30 days. |
| Stock Transfer Order (STO) lines received per month (DSS-MIS Data Element 15501). |
| Receipt Processing – MILSVC Redistribution (RDO) Receipts Tailgate to Stow |
| Tailgate to Stow in 10 days or less |
| ≤ 10 days average each month (DSS-MIS Data Element 15217) No receipt older than 30 days. |
| Redistribution Order (RDO) lines stowed per month (DSS-MIS Data Element 15202). |
| Receipt Processing – DLA Stock Transfer Orders STO) Receipts Tailgate to Stow |
| Tailgate to Stow in 10 days or less |
| ≤ 10 days average each month (DSS-MIS Data Element 15517) No receipt older than 30 days. |
| Stock Transfer Order (STO) lines stowed per month (DSS-MIS Data Element 15502). |
| Receipt Processing – Customer Returns Receipts Tailgate to Induction |
| Tailgate/Turn-in to Induction and post to accountable record in 120 business hours or less |
| ≤ 120 hours average each month |
excluding weekends and holidays (DSS-MIS Data Element 15376) No receipt older than 30 days.
Customer Return lines received per month (DSS-MIS Data Element 15301).
Receipt Processing
– Customer Return Receipts Tailgate to Stow
| Tailgate/Turn-in to Stow in 10 days or less |
| < 10 days average each month (DSS-MIS Data Element 15317) No receipt older than 30 days. |
| Customer Return lines stowed per month (DSS-MIS Data Element 15302). |
| Receipt Processing – New Procurement Receipts Tailgate to Stow |
| Tailgate to Stow in 7 days or less |
| ≤ 7 days average each month (DSS-MIS Data Element 15117) No receipt older than 30 days. |
| New Procurement lines stowed per month (DSS-MIS Data Element 15102). |
5.3.8 ISSUE
QUALITY
| ACTIVITY |
| STANDARD |
| APL |
| MEASUREMENT UNIVERSE |
| iSDR Rate |
| Material shipped is the correct item, quantity, and CC and shipped to the right customer |
| > 99.75% |
Monthly ISDR Report Valid complaints per month as a % of total issues (sum of DSS MIS Elements 21740 and 22002)
| MRO High Priority -Wholesale/Retail (Excluding Dedicated Trucks and Special Project Codes) |
| Receipt of MRO at the Distribution Center to ship in 1 day or less average |
| <1 day average each month (DSS-MIS Data Element 22303) |
| High priority lines issued per month (DSS-MIS Data Element 22302) |
| MRO Routine Priority - Wholesale/Retail (Excluding Dedicated Trucks and Special Project Codes) |
| Receipt of MRO at the Distribution Center to ship in 3 days or less average |
| ≤ 3 days average each month (DSS-MIS Data Element 22308) |
| Routine priority lines issued per month (DSS-MIS Data Element 22307) |
| STO Routines (DLA)- Wholesale/Retail (Excluding Special Project Codes) |
| Receipt of STO at Distribution Center to ship in 5 days or less average |
| ≤ 5 day average each month (DSS-MIS Data Element 20805) |
| DLA Routine STO lines issued per month (DSS-MIS Data Element 20803) |
| RDO Routines (MILSVC)- Wholesale/Retail (Excluding Special Project Codes) |
| Receipt of RDO at Distribution Center to ship in 3 days or less average |
| < 3 day average each month (DSS-MIS Data Element 20705) |
| MILSVC Routine RDO lines issued per month (DSS-MIS Data Element 20703) |
| DROs (DROs for HAZMAT and RAM have additional requirements and are not included in these MIS Elements for time measurement) |
| Receipt of DRO at Distribution Center to ship in 21 days or less average |
| < 21 day average each month (DSS-MIS Data Element: 22007) |
| DRO lines issued per month (DSS-MIS Data Element 22002) |
| FMS MRO High Priority |
| Receipt of MRO at the Distribution Center to ship (or to date of first notice, if NOA) in 3 days or less. |
| ≤ 3 day average each month (DSS-MIS Data Element to be developed) |
| FMS MRO High Priority lines (as defined by DLA Distribution, currently RDD ‘777’, RDD ‘E_’, RDD ‘N_’, Project Code ‘9G_’, and CASREP (11th position of document number is ‘G’ or ‘W’)) received per month. QMF/program run by J-3 until MIS elements are available. |
| FMS MRO Routine Priority |
| Receipt of MRO at the Distribution Center to ship (or to date of first notice, if NOA) in 10 days or less. |
| ≤ 10 day average each month (DSS-MIS Data Element to be developed) |
| FMS MRO Routine Priority lines (as defined by DLA Distribution, currently all FMS MROs excluding RDD ‘777’, RDD ‘E_’, RDD ‘N_’, Project Code ‘9G_’, and CASREP (11th position of document number is ‘G’ or ‘W’)) received per month. QMF/program run by J-3 until MIS elements are available. |
*NOTES:
1. The APL clock starts when the MROs free flow from DAASC into DSS.
5.4 PHYSICAL INVENTORY CONTROL STANDARDS
QUALITY and TIMELINESS
| ACTIVITY |
| STANDARD |
| APL |
| MEASUREMENT |
UNIVERSE
Denial Rate
(DSS)
| The right quantity, condition and item is located to fill the MRO and CC |
| ≤ 0.45% |
(DSS-MIS Data Element 26330) Total MROs Shipped (DSS-MIS Data Element 21740) plus Total Denials with Management Codes 1, 2, 4, 5 (DSS-MIS Data Element 26300)
| TPIC D Inventories (Cyclic) |
| Physical Counts completed IAW Govenrment Inventory Plan |
| 100% Timeliness |
| Number of TPIC D inventories completed monthly divided by the number of inventories scheduled for that month |
| TPIC D Inventories (Cyclic) greater than $1,000 |
| Physical inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance |
| 99% Accuracy |
| TBD |
| TPIC D Inventories (Cyclic) less than $1,000 |
| Physical inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a 10%Tolerance on the count variance |
| 95% Accuracy |
| TBD |
TPIC G
Inventories
| Physical inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance |
| 100% Accuracy |
| All items counted at time of annually scheduled Government-conducted TPIC G inventory (Controlled Items – Classified and Sensitive) |
TPIC P
Inventories
| Physical inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance |
| 95% Accuracy |
| All items counted for all inventories scheduled and released under Government-conducted TPIC P or approved sample process (Pilferable Items) |
| Radiological |
| Physical inventory matches accountable records by NSN, CC, Unit of Issue and quantity, with a Zero Tolerance on the count variance |
| 100% Accuracy |
| All items counted at time of annually scheduled Government-conducted inventory |
| Location Accuracy |
| Physical material in location by NSN, Shelf-Life, CC, and Unit of Issue match storage activity locator records |
| 99.5% Accuracy |
| Number of location surveys completed per month; DSS Report: YE8B1 |
| Floor to Book (Completeness) |
| Complete 5% of occupied locations annually |
| 100% Timeliness |
| TBD |
5.6 PACKAGING
TIMELINESS *
| ACTIVITY |
| STANDARDS |
| APL |
| MEASUREMENT UNIVERSE |
| Packaging/PPP&M Actions |
| Accomplish all packaging actions within 30 days of an item being in-checked and placed into a PPP&M location |
| ≥ 90% in 30 calendar days (while meeting all other contract terms and conditions) |
| PPP&M work orders closed per month (LSBJ screen in DSS) |
| Packaging/PPP&M Actions |
| Accomplish all packaging actions within 60 days of an item being in-checked and placed into a PPP&M location |
| 100% in 60 calendar days (while meeting all other contract terms and conditions) |
| PPP&M work orders closed per month (LSBJ screen in DSS) |
| Packaging In-Check Actions |
| Complete packaging in-check actions for Pending Not In checked workload within 30 days after material placed into a Pending Not In-Checked Status |
| ≥ 90% in 30 calendar days (while meeting all other contract terms and conditions) |
| TBD |
| Packaging In-Check Actions |
| Complete packaging in-check actions for Pending Not In checked workload within 30 days after material placed into a Pending Not In-Checked Status |
| 100% in 60 calendar days (while meeting all other contract terms and conditions) |
| TBD |
TE 5.0
Acceptable Performance Levels (APL)
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