SP330018R5006_Attachment_J.2_Supplement_to_Attachment_J.1_Site_Specific_Requirements_8-24-18.doc

Attachment J.2

SP3300-18-R-5006

Section C-N - Supplement to attachment J-1 section c-site specific requirements A. This supplement to the PWS details the requirements associated with warehouse and distribution operations performed at DLA Distribution Jacksonville, Florida (FL).

B. In addition to the requirements identified in Attachment J-1, Section C, the Contractor shall perform all of the requirements in Attachment J-2, Section C-N, Site Specific Requirements. The requirements described in Attachment J-2, Section C-N are those required by the Department of the Navy (DoN), Naval Air Station (NAS) Jacksonville, Naval Station (NS Mayport), and the FRCSE.

Section C-1N General Conditions and RequirementS A. This Section provides general information relating to the conditions of operation and general requirements relating to the material and distribution services performed at DLA Distribution Jacksonville, FL.

1.1N

SCOPE OF WORK

A. The DLA Distribution Jacksonville consists of two sites, one located at NAS Jacksonville and one at NS Mayport. These sites are approximately 37 miles apart. At NAS Jacksonville, DLA Distribution Jacksonville has operations in the North area and South area of the installation. These areas are 2.5 miles apart.

B. The high volume of shipboard customers creates a unique support requirement due to the mobile nature of their mission. The Contractor shall be both supportive and responsive to the needs of the customer.

C. The DLA Distribution Jacksonville supports various ships homeported at NS Mayport. Support to these ships requires that material be staged in a temporary location while waiting delivery. Material waiting delivery could be in segregation and staging area two (2) weeks or longer if the ship is participating in short-term training exercises.

D. The Contractor shall also support a significant amount of emergency interrupt type workload within all functional work areas. This is due to the high concentration of local customers that walk-in and request customer support services for expedited processing of requisitions (e.g., Bearer Walk Throughs) and special functions (e.g., trans-shipments, packaging, container fabrication).

E. DLA Distribution Jacksonville’s primary mission is to plan, program, manage, and execute efficient and effective receiving, storage, inventory, packaging, Care of Supplies in Storage (COSIS), stock control, stock selection, issue processing, packing, shipping, and distribution of repair parts and secondary items in support of on-base, local, and worldwide customers.

1.2.3N

Duty Hours and Access to the Host Installation

A. The Contractor shall provide staffing for business hours and on-call response (see paragraph C-5.1.5.1, Attachment J-1 PWS, On-Call Response Roster) for twenty-four (24) hours a day, seven (7) days a week support to meet the requirements in the PWS. Historically, DLA Distribution Jacksonville has processed workload from 0200-2100 hours Monday through Friday. Approximately 69 percent of the monthly issue workload is IPG1 and IPG2 (high priority). Seven percent of the monthly high priority requisitions are received during the weekend (1 percent on Sunday and 6 percent on Saturday). The Contractor shall provide staffing as necessary during the hours and on the days deemed necessary by the Contractor to meet all APLs in TE 5.0. The CGA’s core hours are 0700 – 1530 hours Monday through Friday.

B. The host installations are currently accessible as follows:

NAS Jacksonville

(Commercial and AA&E carriers) Monday through Friday, 0600-1400

NS Mayport

C. Commercial carriers must enter through the Main Gate as addressed in the Transportation Facilities Guide (TFG).

D. NAS Jacksonville and NS Mayport, as hosts, are responsible for announcing delays or closures because of weather-related or other emergencies. Information regarding these matters can be obtained by calling the emergency notification number provided by the KO or designee. Local media will also announce the operational status for each Base. Naval Air Station Jacksonville is accessible 24 hours, 7 days per week for Contractor personnel with a Common Access Card (CAC). The Contractor shall enter visitor information into the base access system (CITRIX/AMAG) in advance of an anticipated visit. The Contractor shall provide an email to the KO or designee of all visitors’ names that were input into the database and also for any data maintenance of their employee records (including deletion when an employee leaves). A DoD CAC or pass is required for entrance to the host installation. Visitors will be issued a day pass by Host security office and must stop each day at security office to obtain a new pass for the duration of their visit.

E. Naval Station (NS) Mayport is accessible 24 hours, 7 days per week for Contractor personnel with a CAC. Visitors to the Contractor at Naval Station Mayport must provide current driver’s license, proof of insurance and proper identification or documentation and must be escorted by Government personnel.

1.3.2N NON-KEY LABOR CATEGORIES

16. Guard SCA 27101. This Guard carries out detailed instructions and procedures primarily oriented to insure that emergencies and security violations are readily discovered, and reported to appropriate authority. The primary duty is to observe and report security and emergency situations. This guard intervenes directly only in situations which require minimal action to safeguard property or persons.

1.4.1N FACILITY SECURITY

A. The Contractor shall provide personnel to perform guard services at Security Post, Building 191, Naval Station Mayport, FL. This post serves as a communication center for DLA Distribution Jacksonville, FL security and crisis management responsibilities. The hours and days of operation will be the Contractor’s core working hours, but at a minimum, 0730-1630 hrs, Monday-Friday, except on Federal holidays. The Contractor shall perform the following duties:

1.

Physically check all identification badges.

2.

Challenge anyone not possessing a proper identification badge.

3.

Conduct commercial vehicle inspections daily.

4.

Report any unusual activities, incidents, problems or emergency sitations to Government personnel identified by the KO or designee.

5.

Cooperate with the Host Command Duty Officer or representative in matters pertaining to security or emergency situations.

6.

Maintain a vehicle register of all in-bound and out-bound vehicles. The register shall include the driver's name, company name, and vehicle/tag number. Maintain register for two years IAW DLA Records Schedule guidance; available for inspection as required.

7.

The following vehicles will be granted access through gates after logging the information concerning the vehicle:

a) Common carriers such as FedEx, United Parcel Services (UPS), and similar carriers whose drivers present a bill of lading/address reflecting delivery of supplies to DLA Distribution Jacksonville, Florida or NAVSUP Fleet Logistics Center Jacksonville SERVMART.

b) Vehicles belonging to Contractor and Service Repair Personnel doing work aboard DLA Distribution Jacksonville, FL., or vehicles that contain equipment to perform work.

c) Parking inside the DLA Distribution Jacksonville, FL. compound will be allowed. Contractors must present a Contractor’s badge and a DLA Distribution Jacksonville, FL. entrance permit for their vehicle. Note: Parking of POVs inside the compound is not authorized without prior approval of the Director of DLA Distribution Jacksonville, FL.

d) All federal law enforcement and fire department vehicles shall be passed without delay during emergencies only.

8.

Verify all doors and gates inside Building 191, Building 2023, building 2028, and all gates belonging to DLA Distribution Jacksonville, FL. as part of the end of shift perimeter check.

9.

Conduct a key inventory as part of the end of shift perimeter check A Key list will be provided, however, any keys missing shall be reported IAW C-1.4.5.C.

10.

Post must not be left unmanned.

11.

Perform three perimeter checks of all fence lines (one first thing in the morning, one mid-shift and one at end of day) and report any discrepancies via email to supervisor and KO or designee. At the end of the shift each day, send email to KO or designee reporting all gates and buildings are secure, building keys are in electronic key box and all vehicles are locked with vehicle keys in building 191 Mayport.

1.10N

PREPAREDNESS EXERCISES

A. Hurricanes and tropical storms pose a serious threat to personnel, ships, aircraft, and installations. The Atlantic Tropical Hurricane season begins 1 June and continues through 30 November. Hurricanes pose a particularly serious threat to naval installations. The best protective measures for coping with a hurricane are the timely warning and prompt action to implement emergency plans. The Contractor shall protect employees, material, and facilities when destructive weather threatens. The Contractor shall take action IAW the DLA Distribution Jacksonville Destructive Weather Plan provided in the Techical Library.

B. The Contractor shall participate in the annual hurricane preparedness exercise. Typically an exercise last three to five days. The objective of the exercise is to provide afloat and shore-based activities with hurricane threat scenarios for use in exercising disaster preparedness and disaster recovery and consequence management procedures. The exercise emphasizes preparations for the upcoming hurricane season and is intended to enhance disaster preparedness and execution through locally conducted drills addressing resource protection and recovery procedures, and plans.

C. The Contractor shall move Pharmaceutical Prime Vendor (PPV) to NS Mayport Hopital IAW TE 5.10N when directed by the KO or designee, normally during weather events.

Section C-2N Government-Furnished Property (GFP), systems, training and support Services

3.4.2N Environmental A. The Government is responsible for maintaining the Hazardous Waste (HW) Accumulation site for the turn in of HW IAW the host installation Hazardous Waste Management Plan. The accumulation site is currently located in Building 178. The Contractor will be notified of any changes to the accumulation site location. The host installation will provide containers for accumulation of empty paint cans, solvent containers, and containers from petroleum based products.

3.4.6N Mail

A. Mail service will consist of a central location on the host installation for the Contractor to pickup and drop-off for administrative mail relating to work performed under this contract.

B. The Contractor shall pick up all official mail from the USPS and deliver to the DLA Distribution Jacksonville Government Personnel.

Section C-3N Contractor-Furnished, equipment, material, training, and support services

4.2N

CONTRACTOR FURNISHED EQUIPMENT

A. TE 4.5 Contractor-Provided Equipment is a list of equipment historically provided by the Contractor. If the Contractor leases the equipment, maintenance shall be included in the cost of lease. If the Contractor owns the equipment (title remains with the Contractor) and is furnishing for use in the performance of the contract requirements, preventative and unscheduled maintenance of this equipment shall be at the Contractor’s expense. The Contractor shall record all contractor owned and leased equipment in the Defense Property Accountability System (DPAS) the meter/odometer readings used to support distribution operations. All meter and odometer readings will be used in calculatin the utilization goal of an aggregate 80% for all equipment in DPAS (See Attachment J.1 paragraph C-4.2 Equipment).

4.5.1N EnviRonmental A. The Contractor shall use the Government provided containers for accumulation of empty paint cans, solvent containers, and containers from petroleum based products. When the accumulation containers are full, the Contractor shall contact the installation Hazardous Waste Disposal contractor to arrange for pick-up and disposal.

4.5.2N Fuels

A. The Contractor shall furnish automotive type fuel, diesel, and liquefied petroleum gas (LPG) HD-5 or better propane for the operation of vehicles and equipment that use this type of fuel in the performance of the DLA Distribution Jacksonville mission. The Contractor shall ensure all employees operate vehicles in a manner to preclude waste of fuels. The Contractor shall be responsible for all costs and/or delays incurred as a result of the failure to adequately fuel vehicles and equipment.

4.5.3N

CUSTODIAL/HOUSEKEEPING

A. The Contractor’s custodial/housekeeping requirements for administrative and break areas are to maintain in a clean and usable condition, wiping down desks, counter tops, kitchen/breakroom tables, sinks, countertops and keeping breakroom equipment, such as refrigerators, mircowaves, etc. clean and oder free.

B. The Contractor shall perform the clean-up of all warehouse and storage areas IAW Attachment J.1, Section C-5.3 Storage, which includes but is not limited to, emptying wastebaskets into the assigned dumpsters and sweeping warehouse and storage area floors.

C. The Contractor shall ensure that the areas in and around their facilities are litter free halfway to the adjoining facility; to an appropriate physical barrier such as a fence, sidewalk, street; or 75 feet, whichever comes first.

4.6.2N HAZARDOUS MATERIAL AND HAZARDOUS WASTE TRAINING

Reimbursement for the hazardous material (hazmat) preparer certification training under CLIN X005 shall be limited to three courses in the first performance year of the contract, and one course every subsequent year. Regardless of reimbursement limitations, the Contractor is responsible to meet all training and certification requirements in this paragraph Section C-4N Specific Tasks

The following is an outline of Section C-5

5.1 Distribution Services and Performance Requirements

5.2 Receiving

5.3 Storage

5.4 Physical Inventory Control

5.5 Issue

5.6 Packaging

5.7 Material Processing Center (MPC) 5.8 Retail Support to Fleet Readiness Center – Southeast (FRC-SE)

5.9 G Contition Components and Piece Parts

5.2N receiving

5.2.1.N

MATERIAL TURNED INTO STORE (MTIS)

A. The Contractor shall receive and process MTIS material from Navy activities, to include ships and submarines. MTIS may be received with or without a PMRD and is usually turned in, in a Ready for Issue (RFI) material Condition Code A assets. The material may be received as a single item or in multi-pack containers (i.e., large multi-wall containers). Items may be in original, unopened manufacturer’s packaging; opened packaging; damaged packaging; or have no packaging provided. If a Navy turned in asset must be down-graded, the item condition code shall be changed to the appropriate CC and picked up into the record in DSS and the Contractor shall prepare and submit a SDR. Due to the nature of MTIS requirements, the Contractor shall expect short term, temporary increases to workload upon return of ships from deployments. The Contractor shall be agile and flexible to meet the workload requirements as they become known.

B. Under Naval Supply Systems Command (NAVSUP)’s SMART Offload process, the NAVSUP will retain program management and execution to screen excess MTIS material and define the retention/disposal requirements for Force Level Ships, NAS, Marine Air Logistics Squadron (MALS) or other Navy Working Capital Fund (NWCF) activities. Execution of this program is required prior to all offloads and may be requested by units or Type Commanders (TYCOM) through the NAVSUP GLS Offload Coordinator (OC) or the local NAVSUP FLC LSR. TE 5.13N provides a process flow of the MTIS process. The OC is the centralized conduit for all offload communications and will provide the Contractor with quarterly planned offload schedules, and schedule changes as they occur. The Contractor shall coordinate all offloads with the OC. At least one week prior to the scheduled offload, the OC will provide the following offload parameters:

1. Timeframe for pickup of offload,

2. Range,

3. Depth,

4. Expected number of line items and pallets and the receiving DD with completed PMRD

5. Follow-up coordination on any DLA material receipt and/or Stock In-Transit (SIT) issues.

C. For Homeported Ships in Mayport, prior to off-load/turn-in of MTIS material, the Contractor shall meet with representatives from the ship(s) or ashore customer to ensure proper coordination of the activities IAW NAVSUPINSTR 4440.157, Material Turned in to Store (MTIS) and the SMART Offload process. NAVSUP Fleet Logistics Center (FLC) Logistics Supply Representatives (LSR) will be present to provide assistance in the offload processes for their respective units. The LSR will broker on behalf of the offload customer to resolve any issues with DLA Distribution Jacksonville or DLA Disposition Services. MTIS material from other than Homeported Ships, the Contractor shall coordinated IAW paragraph B above.

D. The Contractor shall process MTIS to meet the following time standards:

1. Depot Level Repairable (DLRs) with Project Code Z5S; usually 7 Cog. Total process time shall not exceed fifteen (15) calendar days. The performance standard measurement of “tailgate to induction” shall not exceed five (5) calendar days and the performance standard measurement of “tailgate to stow” shall not exceed fifteen (15) calendar days.

2. Consumables greater than $2,500 with Project Code Z5U, where the Extended Dollar Value (Unit Price X Quantity) is greater than $2500 per document; usually 9 Cog. Total process time shall not exceed fifteen (15) calendar days. The performance standard measurement of “tailgate to induction” through “tailgate to stow” shall not exceed fifteen (15) calendar days.

3. Security Coded items with Project Code Z5T; Select Security Coded items indicating pilferable, confidential, or higher coded items. Total process time shall not exceed three (3) calendar days. The performance standard measurement of “tailgate to induction” shall not exceed one (1) day/24 hours and the performance standard measurement of “tailgate to stow” shall not exceed three (3) calendar days.

4. Consumables with Project Code Z5V: Consumables less than $2500 Extended Dollar Value and not security coded. Total process time shall not exceed fifteen (15) calendar days. The performance standard measurement of “tailgate to induction” through “tailgate to stow” shall not exceed fifteen (15) calendar days.

5. All other MTIS received with no Project Code: Customer did not assign a project code on the turn in document and/or no available PMRD with a Project Code. If the item is a DLR, Contractor shall assign Project Code Z5S and shall follow the requirements of Paragraph 1 above. If a consumable, the Contractor shall assign Project Code Z5Y and shall follow the requirements of Paragraph 4 above.

E. The Contractor shall process MTIS receipts IAW DLA Distribution SOP 4000.15, Receiving – Material Turned Into Stores (MTIS) and the following. As this Navely Owned Material, the Contractor shall use the Owner RIC of NRP when MTIS materail is receipted into stock. The Contractor shall:

1. If a PMR is not available, verify the Materiel Owner by utilizing a valid Owner RIC on the receiving documentation.

2. If the Owner RIC is not available on the receiving document, use the Service associated with the Shipper’s DoDAAC or the Service associated with the first letter of the Document Number on the receiving documentation.

3. If receiving documentation is not available to determine the owner, assign ownership to the Distribution Site's co-located Military Service RIC, utilizes WebFLIS to determine the source of Supply/Manager, or check the NSN within DSS for any on-hand balances.

4. If no owner determination can be made, as a last resort, assign the materiel to SMS owner RIC.

5. For all materiel received in without PMR, submit an informational SDR.

6. If the materiel has no PMR and no or incomplete receiving documents, submit an SDR, which will result in suspension of the materiel within DSS and requires disposition instructions from the Supply Center/Military Service.

F. In addition to the requirements in DLA Distribution SOP 4000.15, Receiving – Material Turned Into Stores (MTIS), C-5.2.4 Product Receipt Evaluation and C-5.2.4.2 Non-Procurement Receipts, the Contractor shall perform the following additional tasks associated with MTIS:

1. Check MTIS material for a Navy Navy “TARP Tag or Tape” signifying authenticity of packing and condition code of material that meets a visual inspection shall not be opened but shall be evaluated to verify item identification, quantity, packaging, marking and packaging integrity.

2. Where there is no PMRD and the material is GSA managed that came from the material offload, the material will not be sent directly to DLA Disposition, but the Contractor and/or KO or designee will contact the NAVSUP FLC Offload Coordinator (OC) for the missing PMRD or for other operational instructions.

3. If the turn-in is not acceptable as “A” condition, the Contractor shall downgrade the material to CC “F” and prepare and submit an SDR when:

a) Dated RFI tags exceed three years from turn-in date and are not properly protected.

b) ESD assets requiring barrier bags where the integrity of the package has been violated or barrier bags are missing but no visible damage.

c) Assets received with no physical protection.

d) Assets received with obvious physical damage.

e) Assets requiring crown jewel containers (e.g. Gyros, Inertial Measuring Units (IMU), etc.) not received in the specified container.

f) Assets (including nuclear) received are oxygen cleaned and the barrier bags have been violated.

g) Asset cannot be positively identified or the item is a consumable and cannot be accepted as “A” condition.

4. Repackage repairable items coming from other than an organic or commercial repair facility marked as “A” condition, but downgraded to “F” condition after the MTIS screening to the minimal packaging level of protection IAW the NAVSUP P700, MIL-STD 2073-1, and marked IAW MIL- STD 129, or customer requirements to ensure adequate material protection and to maximize efficiencies for storage utilization. For ESD material received in an ESD-bag that is opened or damaged, the Contractor shall repackage the material in accordance with MIL STD 2073-1, process as “F” condition, and initiate a SDR.

5.2.2N

Additional Requirements A. The Contractor shall perform the additional requirements for receipt of material as described in the following paragraphs:

5.2.5.6N Hard To Handle Material A. The Contractor shall receive a variety of hard to handle material throughout the weight bands to include but not limited to trailer mounted power equipment, special purpose trailers, aircraft parts and sub-assemblies, engines, test stands, and wing folds. These items may weigh up to five tons and be up to 38 feet long and up to 8 feet wide and may be in a serviceable or unserviceable condition.

5.3.11.3N DEMILITARIZATION (DEMIL) and HAZARDOUS MATERIAL (HAZMAT)

A. The Contractor shall complete DEMIL requirements when required in order to complete the turn in process. Upon completing Demil action, Contractor shall turn in HAZMAT to DLA Disposition Jacksonville.

B. The Contractor shall dispose Hazmat that is not physically accepted by DLA Disposition Jacksonville, FL to NAS JAX HAZWASTE Activity, Part B, IAW NASJAXINST 5090.1J.

C. The Contractor shall dispose batteries to Base recycling IAW NASJAXINST 5090.1J.

D. The Contractor shall process cylinders for disposal as scrap to DLA Disposition Jacksonville, FL once drilled by FRSCE.

E. The Contractor shall maintain a file copy of all turn in documents IAW the DLA Records Schedule

5.3.7N

Rewarehousing Actions

A. The Contractor shall complete all rewarehousing actions within three (3) working days from the date the transaction was generated in DSS.

5.3.10N

LOCAL DELIVERY

A. The Contractor shall establish and implement a round-robin local delivery and pick-up service that ensures continuous, scheduled pick-up and delivery of material of all types from retail stock/locations and PPP&M/Detrash/Depack satellite locations in the FRC maintenance facilities. While performing delivery or pickup of material, the Contractor shall pick up empty wooden reusable containers that are in serviceable or repairable condition for re-use that have been staged outside of the Detrash /Depack satellite locations in the FRC maintenance facilities. The Contractor is not required to process empty wooden reusable containers in DSS, but shall reclaim the containers to provide cost savings to the Government. (See Attachment J.1, C-5.6.2 Container Reclamation) B. The Contractor shall provide local transportation of non-mission stock for customers in and around the Jacksonville Metropolitan area to include NAS Jacksonville, NS Mayport, Cecil Commerce Center, St. Augustine, and Orange Park, Florida and Submarine Base Kings Bay, Georgia. The Contractor shall obtain approval from the KO or designee to provide local delivery service to customers not identified in the TE 5.6, Local Delivery Points. The Contractor shall perform delivery and pick-up at any additional delivery points as required by the KO or designee. The Contractor’s schedule shall take into account local customer’s operating hours and shall be flexible to changing mission requirements. The Contractor shall ensure local delivery shipments are properly loaded, blocked, braced and secured to prevent damage.

C. Scheduled runs are considered pickup and delivery of material as noted in TE 5.6, Local Delivery Points and shall be accomplished within established time frames. Unscheduled runs are considered pickups and delivery of material that has been arranged between the Contractor and the customer and shall be accomplished within one (1) working day of the request unless a later delivery date was requested by the customer. The Contractor shall receive requests for transportation services via phone or email. The Contractor shall obtain approval from the KO or designee prior to implementing any changes to the scheduled pickup and delivery of material.

D. The Contractor shall maintain a daily log of all deliveries and pick ups. The Contractor shall include in the log, the name of the customer; delivery or pickup location; time the material was delivered or picked up; number of pallets delivered or picked up. The Contractor shall provide the log to the KO or designee within two (2) working days of request.

E. The Contractor shall pick-up and transport material requiring calibration from Bldg 191 FRCSE Calibration Equipment Station on NS Mayport to the Calibration Lab (CAL LAB) located in Bldg 101U NAS JAX. When calibration is complete, the Contractor shall pick-up the material from the NAS JAX CAL LAB and transport to the Calibration Equipment Station on NS Mayport. The Contractor may be required to transport classified material (e.g., secret). The Contractor shall transport classified material IAW DLA Distribution Process Manual, Storage and Handling of Classified Material.

5.5.2.10N

DEPOT LEVEL REPAIRABLES WITH PROJECT CODE ZI7

A. The Contractor shall process issues for Depot Level Repairables with ZI7 project code and stage material IAW project code ZI7 instructions cited on the MRO. Project code ZI7 is an initiative between DLA and the Navy to provide better accountability of DLRs that are in-transit. The program is an expansion of the Navy’s current Advance Traceability and Control (ATAC) System and consists of one single transportation carrier who is contracted by NAVSUP. The Contractor shall pack and label single line requisitions for surface shipments and create a local delivery manifest for contractor (hand to hand) pick up and signature. The Contractor shall stage the material in the designated staging area for the ATAC carrier to pick up date.

5.6N Packaging

5.6.2N Container Reclamation Support A. The Contractor shall stage all depacked and reusable fast-pack, standard pack, cases, LLRCs, and SPI containers outside the packaging satellite site or main packaging area in Building 110 for pickup by the Container Reclamation and Refurbishment Center (CRRC).

5.6.3N Fabrication Support A. The Contractor shall coordinate with the customer, and/or the transportation carrier regarding the date and time services are to be provided for oversized or outsized items. The Contractor shall coordinate any requirements for cranes or specialized truck services with the KO or designee.

5.6.5N packaging/detrash/depack In Support Of Fleet Readiness Center Southeast (FRCSE)

A. DLA Distribution Jacksonville provides customer focus support for packaging and detrash/depack functions within the FRCSE repair facilities in designated satellite area.

5.6.5.1N packaging In Support Of FRCSE

A. The Contractor shall perform packaging on assets received from the FRCSE repair facilities. The Contractor shall complete 95% of all packaging actions for material returned from maintenance in 24 hours or less average; from tailgate date/time of physical receipt through completion of packaging action and work order is closed in DSS, regardless if the packaging action is completed in one of the satellite locations or the main packaging area in bulding 110. The Contractor shall order containers from the CRRC to support anticipated workload each week. It is critical that the assets remain visible and accessible to the owner or IM for immediate issue. Therefore, once the maintenance return or organic asset is delivered to the satellite locations and the FRCSE civilian or contractor personnel (co-located in the same area as the Contractor) attach the appropriate CAV-ORM documentation, the physcial custody transfer has occurred. Once the CAV-ORM documentation is attached to the asset, the Contractor shall:

1. Induct the material into DSS as a receipt. For material with CAV-ORM documentation attached

a. Prior to 1400 establish the RCN by end of work day

b. After 1400 establish the RCN by 1000 the next business day (Monday through Friday)

2. Use the ION that corresponds to the work performed for input into the appropriate DSS screen, with a site-specific designated stow location at the packaging site, which will generate the PPP&M work order. Maintenance returns will have a DD Form 1149 or DD Form 1348. Process the receipt IAW Attachment J.1, C-5.2.4.2 Non-Procurement Receipts and organic assets with a DD Form 250 IAW Attachment J.1, C-5.2.4.3 New Procurement receipt.

3. Remove the Operational Documentation (OPDOC) and the Manufacturing Resource Planning II (MRPII) documents from the assets received and stage the documents for pick up by FRCSE civilian or contractor personnel.

4. Complete the required PPP&M action IAW Attachment J.1, C-5.6 Packaging. In addition:

a. For some assets, a Scheduled Removal Component (SRC) Card (Form OPNAV 4790/28A) is attached to material. In those cases, the Contractor shall ensure the SRC Card is included inside the packaging with the asset.

b. All maintenance returns have a RFI or NRFI card (DD Form 1577)

i. The hard copy of the RFI or NRFI card is included inside the packaging with the assets.

ii. The soft copy of the RFI or NRFI is attached to the outside of the packaging/container.

B. If an MRO is received for the item prior to the completion of packaging, the Contractor shall expedite the packaging and upon completion immediately ship the item to meet the APLs in TE 5.0.

C. If no MRO has been received for the item, the Contractor shall initiate the rewarehousing action to rewarehouse to a finite storage location IAW Attachment J.1, C-5.3.7 Rewarehousing of Material.

D. The Contractor may receive material in the satelite locations with documentation for a transshipment. The Contractor shall perform a PPP&M action on the material and prepare for shipment as an Off-Base Transshipment IAW Attachment J.1, C-5.3.8.5 Transshipments.

E. The Contractor may receive material the FRCSE has prepared for transport to DLA Disposition Services. The Contractor shall stage the material in the appropriate staging location for transport to DLA Dispositio Services. The FRCSE personel wll prepare and attached all required documentation for disposition to the material. The Contractor shall stage, pickup, transport and deliver to DLA Disposition Services.

F. FRCSE may identify initial packaging requirements, on the DD Form 250, as ‘First Article Inspection’. The Contractor shall perform packaging IAW the provided packaging requirements. Upon completion of packaging, the Contractor shall return the item to FRCSE for review. Upon acceptance, FRCSE will return the item for shipment. Changes in packaging requirements for these items may be required.

G. The Contractor shall be agile and flexible and adjust staffing and work scheduled to provided PPP&M support in the satellite packaging locations to support the FRCSE. This may require the Contractor to work outside of Contractor’s normal work hours to complete packing and packaging requests. The FRCSE will provide the Contractor with the requested support outside of the normal support hours. The Contractor shall notify the KO or designee, providing a document, that at a minimum, documents all customer requests by identifying the individual and organization requesting the packaging and the requested scope of work.

H. The Contractor shall process all material requiring packaging in DSS as Scheduled (accountable and from stock) or Unscheduled (off-base transshipment - non-accountable - not from stock) for tracking workload. The Contractor shall complete all packaging actions to ensure RDD shipment dates are achieved.

5.6.5.2N Detrash/DEPACK In Support of FRCSE Inductions

A. The Contractor transports local delivery issues and on-base transshipments to Contractor operated satellite sites within FRCSE maintenance activities. The Contractor shall offload the material and stage in the appropriate location for the Detrash/Depack function to be performed. The Contractor shall:

1. Have Contractor employees working in the satellite locations sign the manifest providing receipt signature for all material delivered to be detrashed/depacked.

2. Perform Detrash/Depack IAW DLA Distribution SOP 4145.07, Preservation, Packaging, Packing, and Marking (PPP&M) – Depack at Time of Shipment.

3. Attempt to resolve any discrepancies between the documentation and the asset with the customer. If resolution is not achieved, prepare and submit a SDR via the NAVSUP TARP website if material does not match the paperwork, is damaged, or is missing caps and plugs. (See “ROD Reason Definition” on the SDR website http://www.icptarp.net for all 13 applicable categories).

4. Apply protective caps or plugs and tag assets when required, as required by the FRCSE.

5. Place all documentation (OPDOC, MRP II, MMD and old documentation accompanying the item) with the item.

6. Stage asset/material in the appropriate location/cart to facilitate maintenance shop pickup/delivery ensuring a copy of the A2A Induction document is attached to the asset/material. NOTE: Navy Contractor working in the same area is responsible to using the provided documentation for input into the Navy CAV-ORM to generate MMD, which notifies the appropriate maintenance shop material is ready for pickup. The Contractor is not responsible for delivery of material to the individual maintenance shops.

B. The Contractor shall complete 99% of all detrash/depack actions in 96 hours or less average; from the time of receipt of the MRO (for accountable workload) or tailgate date/time received (for non-accountable workload) through completion of the detrash/depack action and work order is closed in DSS. This performance metric is montored and measured using the LR8G screen. The Contractor shall process all material requiring detrash/depack in DSS as Scheduled (accountable and from stock) or Unscheduled (on-base transshipments - non-accountable - not from stock) for tracking workload. The Government will normally provide a drop load number of mission stock issues going to the Detrash/Depack satellite locations a day before the workload is expected to arrive and be staged.

5.6.5.3N TOOL CONTROL In Support Of Fleet Readiness Center Southeast (FRCSE)

A. The Government will provide one tool container for each satellite building at FRCSE locations will be furnished to the Contractor. The Contractor shall follow the tool control procedures for contract personnel IAW FRCSEINST 4790.112 Tool Control Program, Chapters 6, 7 and 8, for PPP&M and detrash/depack actions in all spaces within FRCSE. The primary objective is the enhancement of safety by eliminating accidents and equipment damage attributed to uncontrolled tools. When any tools or equipment are unaccounted for, operations cease until the missing item is found to mitigate any Foreign Object Debris (FOD) from potentially containimating any FRCSE maintenance shop. If the Contractor loses any tools or equipment, the Contractor will no longer have a tool container available in the contractor occupied satellite area and shall be required to go to the FRCSE central tool room at the beginning and end of each work shift/day to sign out/return required tools. The Contractor is not permitted to provide their own tools for performing the PPP&M and Detrash/Depack functions in the FRCSE satellite locations.

B. In accordance with FRCSEINST 4790.112 the Contractor shall:

B. Implement and maintain safeguards to ensure all tools and equipment have been inventoried and accounted for and documented on a daily basis.

B. Use a tool inventory log to sign tools in and out, which is certified by a designated Contractor custodian and locked up at the end of each shift/day. The Contractor shall ensure the tool inventory log is annotated correctly and the tool inventory has been completed at least once per day.

B. House tools in Government provided internally configured tool containers with each tool positioned in an individually tailored location, and locked up at the end of each shift/work day and when Contractor employess are not in the satellite areas.

B. Use tools supplied by FRCSE, that are permantely stenciled with Shop ID.

B. Ensure at completion of the shift that the work area is clean and clear of potential Foreign Object Debris (FOD. Contractor shall not bring any Contractor owned/provided tools to the work area.

B. Keep any piece broken from a tool in its assigned tool position. If a tool is broken and the piece is not immediately accounted for IAW FRCSEINST 4790.112 and contact the KO or designee.

C. The Contractor is responsible for finding or replacing any lost, stolen, or missing tools. The Contractor shall immediately stop work upon notice that a tool is missing, conduct a thorough search of the area and containers worked since last inventory of tools IAW FRCSEINSTR 4790.112 Chapter 5 the FRCSE will not replace any lost/stolen/missing tools.

5.7N MATERIAL PROCESSING CENTER (MPC) OPERATIONS

A. The MPC is a customer focused distribution support operation that specializes in receiving and processing material for the ships. This operation views each ship as containing floating warehouse(s) and work center(s) that requires the material to be moved from the MPC to shipside in a manner and configuration that reduces to the greatest extent possible the level of effort needed by the shipboard personnel to finish the stow action. Material being delivered to a ship or diverted from one ship to another may be destined for the ship or a unit or squadron being deployed with the ship.

B. The Contractor shall manage and operate the Material Processing Center (MPC) Operation for all assigned ships home-ported (See TE 5.6N, MPC Homeport Ships) at Naval Station Mayport, Florida and any additional assigned visiting ships to the local geographical area.

C. Due to the nature of MPC workload, short term increases in workload are expected when a battle group deploys and returns to port. Battle groups are generally deployed in six-month cycles and material due to be delivered to a ship will start arriving at the MPC several weeks before the ship is due in port. MPC workload will also be impacted when ships deploy from Mayport for short-term training exercises or operations. There are approximately 21 ships home ported in the Mayport area; 8-12 ships are generally the most that would be in port concurrently. (See TE 5.7, MPC Supported Ships Listing). Occasionally, there will be visiting ships that will receive material through the MPC for processing, staging, and delivery. In addition to the listed home-ported ships, the MPC historically serves 1-8 ships assigned to Commander Task Force 43 (CTF-43).

5.7.1N hours of operation and after duty hours support

A. In relation to the DLA Distribution Jacksonville distribution operation described in C.5.2, Receiving through C.5.6, Packaging, the MPC operation provides an additional layer of services to the ships ported or visiting Jacksonville. The Contractor shall maintain a secured short-term storage location for each ship that the Contractor receives material requiring to be processed for storage aboard the ship. Each ship’s short-term storage location is identified as a local delivery point. The Contractor shall adequately staff the MPC operation to meet the stated requirements of customers, to include responding via email, telephone, or face to face, to customer requests (during normal working hours) within 15 minutes. At a minimum, the Contractor shall staff the MPC during normal duty hours from 0730 hours to 1600 hours (7:30 am – 4:00 p.m.) Monday through Friday, except Federal holidays to meet ship’s delivery request. Events that impact fluctuations of workload are such things such as, but not limited to, Battle Groups in the AOR, contingency, emergencies and other situations. The Contractor shall be agile and flexible to meet the workload requirements as they become known.

B. The Contractor shall provide support to ships during non-duty hours within 2 hours IAW Attachment J.1, C-5.1.5 Customer Service Plan and Support. The services are provided to meet ships operational requirements dictated by ships schedule, training exercises, emergent maintenance, and world events. These support services include labor activities associated with receiving, identifying, sorting, processing, repacking, manifesting, and delivering of material to ships. The Contractor shall backhaul MTIS receipt material from the ship to the Distribution Center if requested. Historical monthly over time totals can be located in TE 5.1Historical Workload. For assistance after normal working hours, and holidays, the Contractor shall respond within two (2) hours of notification to an MPC customer request via the KO or designee.

C. The Contractor shall maintain direct liaison with the Fleet Logistic Center’s (FLC) Logistics Support Office (LSO) and the DLA Distribution Jacksonvilee Commander Task Force (CTF) to ensure they have the most recent up to date copy of the Fleet Freight Routing (FFR) Guide when planning ships support services. The LOS or CTF will provide the FFR, which lists material routing for Transportation Priorities as defined in DoD 4500.9R, Defense Transportation Regulation (DTR). If the Contractor receives written instructions from the LSR that deviate from the FFG, the Contractor shall contact the LSO for final disposition of the material.

5.7.2N MPC Customer Support Service A. The Contractor shall perform receiving, identifying, sorting, processing, de-bulking, repacking, manifesting, and delivery. The Contractor shall provide the KO or designee a log of all resolution of customer service concerns and problems within four (4) working hours of receipt of customer compliant.

B. The Contractor shall receive updates to the Cargo Routing Information File (CRIF) information on line through DSS IAW DLA Distribution SOP 4540.12, RESHIP Process for Material Processing Centers (MPCs), and Fleet Freight Routing (FFR). Updates to the CRIF received directly supersede the data existing in DSS and shall be used for material distribution purposes. The Contractor shall attend, as requested, Port Operations Waterfront Ship Schedule meeting and receive and use the most recent updated copy of the Waterfront Ship Schedule, which contains information concerning ship arrivals, departures, and ship berthing. The Contractor shall coordinate workload, expedite high priority issues, and schedule deliveries to meet customer requirements as it relates to their availability to receive material. If the ship is not in port, scheduled for RAS (replenishment at sea), or due into port within 14 days, the Contractor shall transship MPC cargo IAW CRIF/FFR/LSO guidance and appropriate documentation (such as DD 1149) within 3 days for hi-priority and 5 days for routine upon receipt of material or when CRIF/FFR/LSO routing guidance is changed or updated.

C. The Contractor shall primarily interface with the Logistics Support Officer (LSO) or designees. The LSO will assign each ship a designee, LSR, who will act as the primary point of contact for all matters relating to the MPC operation. The LSO and designees are considered customers of the MPC operation. The LSO or designees may meet with the Contractor and KO or designee to discuss problems and/or changing requirements associated with a ship(s).

D. The Contractor shall provide the services required under this section. The LSO or designee will interact with the Contractor and KO or designee to resolve MPC customer service issues. The Contractor shall provide resolution of pending customer service concerns or problems, such as providing information for customers to competed a SDR, within four (4) working hours of request by the LSO/KO or designee. If the matter is not resolved within the four (4) working hours, it will be considered an unresolved customer complaint and reported to the KO or designee for discussion during the monthly customer service review meeting. The Contractor shall participate in periodic customer support meeting with the KO or designee to address any performance, procedural, and customer service issues.

5.7.3N MPC Property Accountability A. The Contractor shall ensure 100% accountability and traceability of MPC material from time of receipt to delivery. The Contractor shall process all MPC transactions through DSS from receipt to delivery for all material received at the MPC for delivery to a ship. The Contractor shall complete and maintain signature service of all MPC material received, shipped, packed, and delivered. This signature service shall be accomplished by obtaining on the manifest a printed name and a legible signature by the recipient of the MPC material with time and date annotated. The Contractor shall ensure that all MPC documents associated with the manifest have been properly closed out in DSS. Once all the MPC documents for the manifest have been closed out the manifest shall be stamped as “COMPLETED” and the Contractor shall print/sign/date next to the “COMPLETED” stamp. Depending on the type of action, the recipient of the material may be MPC personnel, the LSO or designee, designated shipboard personnel, the Contractor’s transportation office, or a transportation carrier. The Contractor shall maintain all records by month, sorted by manifest number in a single file folder for each ship IAW paragraph C-4.5.13 Records Management and DLAI 2110 Source Documents Retention. The Contractor shall conduct research necessary to ensure the accountability of all material received at the MPC.

B. The Contractor shall limit access to the MPC to Distribution Center personnel, KO or designee, and Contractor personnel responsible for performing the MPC operations. The Contractor shall also provide escorted or monitored access to the MPC for the LSO or designee or any designated representative of the ship. The Contractor shall maintain security control over all items delivered to the MPC, including classified, medical, and pilferable material. Any requests for access to the MPC not covered in this section shall be routed to the KO or designee for approval.

5.7.4N

MPC RECEIVING REQUIREMENTS

A. The Contractor shall process transshipments into the MPC through DSS IAW DLA Distribution SOP 4540.19 Material Processing Centers (MPCs) within four (4) hours of receipt at the Distribution Center. The Contractor shall post the receipt as POD in DSS, with special attention given to process all Priority 1 packages before processing Priority 2 and Priority 3 packages The DSS MPC function includes the RF transshipment receiving process through to the consolidation process, sortation process, manifest process, delivery process and close out of the manifest in DSS. Generally, the material will arrive with a clearly defined and delineated destination, but as with any receiving function it may receive misdirected, damaged, or frustrated material. The Contractor shall induct material into the MPC for eventual delivery to the MPC customer by assigning the correct USN ship, Sub, or USNS “Delivery UIC (DODAAC)”. The Contractor shall establish a staging/segregation process to permit identification of an individual pallet to enable quick retrieval of customer requested material using DSS location identification processes (see pararagph 5.7.5.2N MPC Segregation and Staging).

B. The Contractor shall establish in DSS MPC, Load and Maintain (L&M) files for each MPC customer. Within the L&&M files, the Contractor shall establish material sortations for each MPC customer (ship or sub) based on the customers sortation requests.