Section III - Attachment 3 Past Perf Questionnaire.pdf

Draft RFP 80NSSC22R0026 Section III – Attachment 3

NTSS

PAST PERFORMANCE QUESTIONNAIRE INSTRUCTIONS

This evaluation should be completed by the Contracting Officer (CO), Contracting Officer’s

Representative (COR), Technical Monitor (TM), or other person responsible for monitoring the Contractor’s compliance with the requirements of the contract. For commercial contracts, the evaluation should be completed by a representative of the client’s company with similar responsibilities.

In compliance with the direction in the FAR, the information contained in this evaluation is not subject to view by anyone other than the designated source selection evaluation personnel.

INSTRUCTIONS, DEFINITIONS, AND RATING GUIDELINES

Instructions

This evaluation is to be completed as indicated below. For purposes of these evaluations, the term “project” is intended to mean “contract”. This package consists of the following:

Section Description Who completes

Section I Basic contract information Contractor being evaluated Section II Evaluator point of contact information Evaluator Section III Contractor Performance Evaluation Evaluator

Any questions you might have concerning completion of this form should be addressed to:

Contractor’s point of contact: ______________________________

Phone number: _________________________________________

CONTRACTOR PERFORMANCE REPORT

Section I

To be completed by the Contractor requesting evaluation.

Contractor Information Contractor Name:

Contract Number:

Task/Delivery Order Number(s):

DUNS/Unique Entity ID:

Contract Title:

Contract Period of Performance (including options):

Contract Value (including options):

Average number of personnel working under the contract:

Services Provided:

Contract Type:

If an award fee contract, provide your award fee scores for the past 3 years:

Section II

To be completed by the person performing the evaluation.

Name of the Evaluator:

Agency/Company Name:

Evaluator’s Job Title:

Evaluator’s Signature:

Phone Number:

Email address:

Date Completed:

Please provide a brief description of the services provided (Government/commercial).

Please include the geographic area in which the services were provided to customers, i.e., local, regional, national, worldwide:

Section III

Assessment

Please rate the Contractor utilizing the guide below. Explanatory narratives for as many responses as possible would be appreciated. These narratives need not be lengthy, just detailed.

Attach additional pages if more space is needed.

Please read the definitions before rating any of the factors. Also, please ensure that this assessment is consistent with any other assessments (e.g., CPARS, etc.) that have been done for the same contractor for the same work, such as for payment of fee purposes, exercise of option, other past performance requests, etc.

Assessment Definitions –

The following definitions should be used in the assessment of Contractor performance.

EXCEPTIONAL

Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of areas being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

VERY GOOD

Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of areas being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

SATISFACTORY

Performance meets contractual requirements. The contractual performance of areas being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were satisfactory.

MARGINAL

Performance does not meet some contractual requirements. The contractual performance of the areas being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

UNSATISFACTORY

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the areas being assessed contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

NOT APPLICABLE

(N/A)

Does not apply.

PAST PERFORMANCE FORM LETTER EXAMPLE

NSSC NTSS RFP # 80NSSC22R0026

CLIENT AUTHORIZATION LETTER: FORMAT

[Date of Letter] [Name and Address of proposed Offeror’s customer] Attention: [Name and Designation of Customer’s Contract Manager or Appropriate Contact]

Dear [Contact Name]:

We are currently responding to NASA RFP No. 80NSSC22R0026 NASA Transformational Shared Service (NTSS). NASA requests that clients of entities responding to their solicitation be identified; their participation in the evaluation process is vital. In the event you are contacted for information on work we have performed, you are hereby authorized to respond to those inquiries. Your cooperation with this effort is greatly appreciated. Please direct any questions to [Name and Phone Number of Offeror’s Point-of-Contact].

We have included our work for your organization as a past performance reference. A Past Performance Questionnaire is enclosed. Please complete Sections II and III of the enclosed evaluation and email the signed, completed document to nssc-ntss@mail.nasa.gov.

Subject Line of Email: 80NSSC22R0026 NTSS PPQ for __________

Please forward the completed evaluation to NASA at the above address to ensure it is received prior to 3 p.m. Central Time on TBD.

In order to maintain the integrity of this process, please DO NOT return the questionnaire to us.

Return it to NSSC via email.

Sincerely, [Name of Signer] [Designation of Signer] cc: