J_1(b)6_-_Past_Performance_Questionnaire_072016_final.docx

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Attached to
SOFIA Science and Mission Operations Federal contract opportunity
Solicitation number
NNA16579196R
Issued by
National Aeronautics and Space Administration Ames Research Center

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Past Performance Questionnaire

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Text version

NNA16579196R ATTACHMENT J.1(b)6

CLIENT AUTHORIZATION LETTER

DATE (TBD)

Dear Client:

We are currently responding to a request for proposal (RFP) for the NASA Ames Research Center SOFIA Science and Mission Operations procurement.

NASA Ames Research Center is continuing to place increased emphasis on past performance as a source selection factor. As such, a requirement of its solicitation is that past clients of ours be identified and asked to participate in the evaluation process. We have identified ______________________ of your organization as the point of contact based on his/her knowledge concerning our work.

Please help us by completing the enclosed Past Performance Questionnaire and forwarding it directly to NASA Ames Research Center, ATTN: Jeffrey Brown, Code JAZ:241-1, Moffett Field, CA 94035-0001, telephone 650-604-4696. Facsimile responses are acceptable. Please fax to the attention of Jeffrey Brown, fax 650-604-0912. E-mail responses may be sent to: jeffrey.s.brown@nasa.gov.

A response to this questionnaire is requested to the above address no later than _____10 days prior to the proposal due date (offeror to fill in the actual date). Thank you for completing this questionnaire. Any questions may be directed to the undersigned.

Sincerely, Enclosure

Please use the following adjectival ratings to respond to the questions on the following pages. Please select one rating per statement, using the following definitions and provide additional remarks to further explain any Excellent or Poor ratings, and in response to the more detailed questions.

Definition of Ratings

Excellent (E)
Consistent record of exceptional past performance by the offeror and any proposed major subcontractors on work identical or very similar to the work requirements of the proposed contract; indicating exemplary performance in a timely, efficient, and economical manner; very minor (if any) problems with no adverse effect on overall performance.
Very Good (VG)
Consistent record of successful past performance by the offeror and any proposed major subcontractors on work identical or very similar to the work requirements of the proposed contract; demonstrating very effective performance that would be fully responsive to contract requirements with contract requirements accomplished in a timely, efficient, and economical manner for the most part with only minor problems with little identifiable effect on overall performance.
Good (G)
Successful past performance by the offeror and any proposed major subcontractors on work similar to the work requirements of the proposed contract; and it demonstrates effective performance; fully responsive to contract requirements; reportable problems, but with little identifiable effect on overall performance.
Neutral (N)
Neutral score. Assigned to offerors without a record of relevant past performance or for whom information on past performance is not available or not applicable.
Satisfactory (S)
Successful past performance by the offeror and any proposed major subcontractors on work similar to the work requirements of the proposed contract and may be limited in terms of the size, scope and complexity when compared to this contract; demonstrates meets or slightly exceeds minimum acceptable standards; adequate results; reportable problems with identifiable, but not substantial, effects on overall performance.
Poor (P)
The Offeror’s relevant past performance demonstrates performance that does not meet minimum acceptable standards in one or more areas; remedial action required in one or more areas; problems in one or more areas, which adversely affect overall performance.

Past Performance Questionnaire Contract Information Offeror:

Contract Name

Contract Number:

Agency/Company/ Organization Name:

Point of Contact Name:

Point of Contact Phone:

General Contract Information Please provide the following information about this contract and the Offeror's role:

Type of Contract

Firm Fixed Price
☐Cost Plus Fixed Fee
☐
Cost Plus Award Fee
☐Other (Describe): _____________________
☐

Method of Competition

Non-Competitive
☐
Competitive (provide description—e.g., Full and Open, Small Business Set-Aside, etc.—below)
☐
Follow-on?
☐
New requirement?
☐

Period of Performance (including extensions/options):

From:
To:

Total Contract Value (including all options): $________________________________ Indicate whether the Offeror was the prime contractor or a subcontractor, the percentage of overall contract work performed by the Offeror, and number of Work Year Equivalents (WYEs) used to perform the work.

Prime contractor
☐
Subcontractor
☐
% of work performed

# of WYEs provided

Provide a brief description of services provided by the Offeror under this contract.

Level of Support for Services Provided Enter the number of employees that the Offeror provided under this contract for each of the specific services listed. Also indicate the total number of employees provided by the Offeror across the entire contract.

Program & Technical Management
System & Engineering Integration
Safety & Mission Assurance
Science & Technology Programs
Science Mission Operations
IT Systems & Software Maintenance
System Integration & Testing Operations
Total Employees on Contract*

*Total number of employees may include more than just those identified in the specific services.

Offeror’s Performance Please rate the Offeror’s performance under this contract for the specific services, functions, or issues listed below by placing an “X” in the appropriate column. Please ensure that the rating is consistent with the Definition of Ratings provided.

Service, Function, or Issue
E
VG
G
N
S
P
Contract/Program Management
Safety record including protection of the environment during facility operations, maintenance, and repair; protection of employees; and safe use of the facilities

Management of multiple, concurrent, and complex technical/science operations or tasks

Record of recruiting, developing, and retaining a workforce with the appropriate skills for contract performance

Approach to, and experience in, filling vacant key personnel position(s), if applicable

Subcontract management, including ability to meet Subcontracting Goals

Management of labor related issues

Management of the phase-in period to ensure efficient continuation of operations during contract turn-over

Management of technology transfer, including export control, Government sensitive, and third party proprietary data issues

Changes made to lines of authority during the contract, the reasons for those changes, and the impact to contract performance

Management of performance problems and their resolutions

Management of cost, including identification and explanation of any cost overruns or underruns

Service, Function, or Issue
E
VG
G
N
S
P
Technical/Science Operations
Overall technical and operational performance and the ability to resolve any issues

Compliance with technical and schedule requirements, including an explanation of any schedule slips

Flexibility and effectiveness in dealing with changes to technical requirements, including sudden increases in required level-of-effort (i.e., surge support)

Ability to identify and resolve technical problems

Quality, accuracy, and completeness of technical and operational documentation

Ability to leverage best practices and lessons learned

Please provide an explanation for any Excellent or Poor ratings above. Also include any other comments relevant to the Offeror’s performance on this contract.

____________________________________
_________________
Submitted By (Name and Title)
Date
____________________________________
_________________
Agency/Company
Phone Number

This form contains Source Selection Information when completed.

File details come from the government source that posted it. Updated .