N6945019R1830_SECTION_C_AMENDMENT0004.pdf

0100000 – General Information

Spec Item Title

1 General Information

1.1 Outline of Services

1.2 Project Location

1.3 Acquisition of Additional Work

1.4 Background Information

1.5 Verification of Workload and Conditions

1.6 Climate Patterns

1.7 Related Information

1.8 Navy Approach to Service Contracting

1.9 Standard Template

1.10 Navy PBSA Approach

1.11 Technical Proposal Certification

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AMENDMENT 0004

0100000 – General Information

Spec Item Title Description

1 General

Information

The Contractor shall provide labor, management, supervision, tools, material, and equipment required to perform Force Protection at DLA Distribution, NAS

Jacksonville Florida; NAVSUP Fleet Logistics Center, Heckscher Fuel Terminal, Jacksonville Florida.; and within the commuting area of NAS Jacksonville FL, 32212.

1.1 Outline of

Services

Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services outlined below and described in this Performance Work Statement (PWS) at DLA Distribution, NAS

Jacksonville Florida; NAVSUP Fleet Logistics Center Heckscher Fuel Terminal, Jacksonville, Florida; and within the commuting areas. This is a performance-based contract that is comprised of both Recurring Work (firm-fixed price (FFP)) and

Non-Recurring Work Items.

The PWS is organized into annexes. Annex 1 is "General Information". Annex 2 contains the on-site project management and administration requirements. Annexes

3 through 18 contain the technical requirements. The annex numbers are identified as 1 through 18 in the description column, but the full expanded annex numbers include seven digits (e.g., Annex 1 expanded number is 0100000 as shown in the header row at the top of this page).

Annex 1 General Information

Annex 2 Management and Administration

Annex 3 Command and Staff N/A

Annex 4 Public Safety

0401000 Force Protection

Annex 5 Air Operations N/A

Annex 6 Port Operations N/A

Annex 7 Ordnance N/A

Annex 8 Range Operations N/A

Annex 9 Health Care Support N/A

Annex 10 Supply N/A

Annex 11 Personnel Support N/A

Annex 12 Morale, Welfare and Recreation Support N/A

Annex 13 Galley N/A

Annex 14 Housing N/A

Annex 15 Facilities Support N/A

Annex 16 Utilities N/A

Annex 17 Base Support Vehicles and Equipment N/A

Annex 18 Environmental N/A

1.2 Project Location The work shall be performed at various locations and could vary from location to location. The following is an example of the dispersion of work at the various locations:

1) Access Control and Roving Guard services at DLA Distribution Jacksonville, Florida

2) Access Control and Roving Guard services at NAVSUP Fleet Logistics Center

Heckscher Fuel Terminal, Jacksonville, Florida

1.3 Acquisition of

Additional Work

The Government reserves the right to acquire additional services at additional locations, within the scope of the annexes and areas included in Spec Item 1.1

Outline of Services, in addition to the services and locations identified in the requirements of this contract. Additional services will be incorporated into the

N69450-19-R-1803 contract in accordance with the CHANGES clause, SECTION I or ordered under the non-recurring work provisions of the contract. Items of work not covered by this contract but within the general intent are considered in the scope of this contract.

1.4 Background

Information

Naval Air Station Jacksonville is located on the St. Johns River in Duval County, Florida. Naval Air Station Jacksonville is one of the Navy’s finest and fastest growing installations and is the recipient of the 2012 Presidential Excellence Award and 2013 Commander, Navy Installations Command Excellence Award. The Naval

Air Station occupies 3,896 acres and is the largest Navy base in the Southeast

Region and third largest in the nation. As a master air and industrial base, Naval Air

Station Jacksonville supports U.S. and allied forces specializing in anti-submarine warfare and training of the best aviators in the world.

1.5 Verification of

Workload and

Conditions

Throughout the PWS, the workload data is generally referred to as being located in

Sections C and J. Section C provides data such as descriptions, specifications, and the statement of work. Section J provides data such as system descriptions, inventories, maps, floor plans, and tables to represent the type, quantity, and location of services to be provided.

As prescribed in FAR 52.237-1, offerors or quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

1.6 Climate Patterns The climate in Northeast Florida is generally temperate. Summers are long and warm with an average relative humidity of about 75 percent. Winters, although punctuated with periodic invasions of cool to occasionally cold air from the north, are mild because of the southern latitude and the proximity to the warm Atlantic

Ocean.

The annual average temperature for the area is 68 degrees. June, July, and August are the hottest months, with temperatures averaging above 90 degrees. December, January, and February are the coolest months, with temperatures averaging near the mid 50s. Temperatures exceed 95 degrees during the summer months and evening temperatures are usually comfortable, falling below 75 degrees.

The greatest rainfall, mostly in the form of local thunderstorms, occurs during the summer months when measurable amounts can be expected. Summer thunderstorms usually occur before noon along the beaches, while afternoon thunderstorms are the rural inland areas. The climate is humid subtropical, but tends to be somewhat cooler than the Florida peninsula to the south. Winters can be marked by spells of cold weather, and limited snow or ice occurs once every few years.

The proximity to the Atlantic Ocean and Gulf Stream makes it extremely susceptible to Tropical Cyclones and their effects. The official Tropical Cyclone season begins

June 1st and runs through November 30th each year, although Tropical Cyclones have been known to develop as early as May and as late as December. The peak period of Tropical Cyclone is August through October. It is during this period that storm frequency and intensity increases.

1.7 Related

Information

There are four types of Related Information that can be found in the Description and

Related Information columns of the specification as follows:

Informational Notes as used throughout this PWS provides additional information to offerors to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked “Informational Notes” throughout Annexes 1 through 18 is subject to this disclaimer. Offerors may not rely upon the "Informational Notes" as material representations of the Government.

Information provided in "Informational Notes" does not create a contractual requirement on either party to this contract.

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Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

Constraining Information describes limitations to the work performed to meet the

Performance Objective and Performance Standard.

Requirement Information further describes client requirements associated with each

Performance Objective.

1.8 Navy Approach

to Service

Contracting

The Department of Navy (DoN) spends over $1 billion in annual obligations to meet global requirements for facility operations and maintenance provided through

Facility Support Contracts (FSC) and additional billions to provide other base operations support services (OBOS). The Head of the Contracting Activity (HCA) of the Naval Facilities Engineering Command (NAVFAC) has focused increased attention on re-engineering FSC contracts in response to customer and industry feedback, budget constraints, and the impact of a variety of contracting, program management and financial management regulations. The Navy also supports the following principles:

1.8.1 Partnering

Philosophy

The first principle is that the Navy views its contractors as partners and not just abstract service providers. The Navy wants its contractors to succeed because partners' success drives the Navy's successful mission completion. Within the bounds of acquisition policy the Navy intends to work to find solutions that will be beneficial to both the Government and its partners.

1.8.2 Contractor's

Knowledge

The second principle is that the Navy will receive insightful management from its contractors. This management will include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Navy clients’ strategic and operational goals and objectives. The Navy's use of performance-based objectives evidences this principle. Although performance work statements will typically contain several levels of performance assessment, the Navy wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

1.8.3 Industry Best

Practices

The third principle is that the Navy will adopt industry best commercial practices and maintain state-of-the-art service delivery. It is the Navy's and contractor's responsibility as partners to reach this goal. To that end, the Navy's emphasis will be in evaluating performance objectives (end results).

1.9 Standard

Template

Key to implementing a programmatic approach is using a standard template that ensures Navy-wide consistency yet affords appropriate tailoring to meet local needs.

This contract conforms to the standard template and has been tailored for this solicitation. NAVFAC intends to use this template-based approach for future service contracts. Offerors should develop an understanding of the template as part of performing due diligence in reaching an understanding of the Navy’s requirements and expectations.

The standard template contains 18 standard annexes. Annex 1 will always contain information that is relevant to the entire scope of the contract. Annex 2 contains on-site project management and administration requirements that are relevant to the entire scope of the contract. Annexes 3 through 18 contain the technical information and requirements peculiar to that technical annex. Within each technical annex, the organization of information and requirements are also standardized. Specification

Item 1 will always contain General Information. Specification Item 2 will always contain the management and administrative requirements. Specification Item 3 will always contain the Recurring Work requirements. Specification Item 4 will always contain the Non-Recurring Work requirements. Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item 3 standards apply to all recurring work specification items.

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Specification Item 3.1 is applicable to all 3.1 subordinate specification items.

Specification Items 3.2 and 3.3 are not considered subordinate to 3.1. All costs associated with Annexes 1 and 2 and Specification Items 1 and 2 must be priced and their price must be allocated across the Exhibit Line Items.

1.10 Navy PBSA

Approach

The Navy’s approach to performance-based service acquisition (PBSA) includes four component parts which are 1) performance outcomes, 2) measurable standards,

3) consideration of incentives, and 4) performance assessment plan.

1.11 Technical

Proposal

Certification

The Contractor warrants that its proposal incorporated herein by reference will meet or exceed the performance objectives set forth in this contract.

0200000 - Management and Administration

2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Observed Federal Holidays

2.2.1.2 Restriction to Contractor Working Hours

2.2.2 Wage Determinations

2.2.3 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.2 Training for Maintenance and Operation of New and Replacement Systems and Equipment

2.3.3 Partnering

2.3.3.1 Informal Partnering

2.3.3.2 Contract Partnering Administration

2.3.3.3 Contract Partnering Session Attendees

2.3.4 Permits and Licenses

2.3.5 Insurance

2.3.5.1 Certificate of Insurance

2.3.5.2 Minimum Insurance Amounts

2.3.6 Protection of Government Property

2.3.7 Government Information Technology (IT) System

2.3.8 Instructions, Directives, and References

2.3.9 Invoicing Procedures

2.3.10 Forms

2.4 Government-Furnished Property, Materials and Services

2.4.1 Government-Furnished Facilities (GFF)

2.4.2 Government-Furnished Utilities

2.4.3 Government-Furnished Materials (GFM)

2.4.4 Government-Furnished Equipment (GFE)

2.4.4.1 Communications Equipment

2.4.5 Government-Furnished Services (GFS)

2.5 Contractor-Furnished Items

2.6 Management

2.6.1 Work Control

2.6.2 Work Schedule

2.6.3 Continuity of Services

2.6.4 Deliverables

2.6.5 Quality Management System (QMS)

2.6.5.1 Quality Management (QM) Plan

2.6.5.2 Quality Inspection and Surveillance

2.6.5.3 Quality Inspection and Surveillance Report

2.6.6 Property Management Plan

2.7 Personnel Requirements

2.7.1 Key Personnel

2.7.1.1 Project Manager (PM)

2.7.1.2 Quality Control Manager (QCM)

2.7.1.3 Site Safety and Health Officer (SSHO)

2.7.2 Employee Requirements

2.7.3 Enterprise-wide Contractor Manpower Reporting Application (eCMRA)

2.8 Security Requirements

2.8.1 Employee Listing

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2.8.2 Vehicles

2.8.3 Passes and Badges

2.8.4 Access to Installation

2.8.4.1 DBIDS Program

2.8.4.2 DBIDS Credentials

2.8.5 Access to Buildings

2.8.6 Access Arrangements

2.8.6.1 Escort Arrangement for Secured Areas

2.8.7 Access to Sensitive Unclassified Information

2.8.8 Employee Status

2.9 Contractor Safety Program

2.9.1 Accident Prevention Plan (APP)

2.9.2 Activity Hazard Analysis (AHA)

2.9.3 Safety and Occupational Health (SOH) Risks and Compliance Plans

2.9.3.1 Alcohol and Drug Abuse Prevention Plan

2.9.3.2 Emergency Response Plan

2.9.3.3 Chemical Hazard Communication Program

2.9.3.4 Fall Prevention and Protection Plan

2.9.3.5 Health Hazard Control Plan

2.9.3.6 Waterfront Operations Plan

2.9.4 Accident and Damage Reporting

2.9.4.1 Accident Reporting and Notification Criteria

2.9.5 Fire Protection

2.9.6 Monthly On-Site Labor Report

2.9.7 OSHA Citations and Violations

2.9.8 Safety Inspections and Monitoring

2.9.9 Safety Certification

2.9.10 Safety Apparel on Jobsites

2.9.11 Emergency Medical Treatment

2.10 Environmental Management and Sustainability

2.10.1 Energy Management Program

2.10.2 Environmental Protection

2.10.2.3 Solid Waste Management and Recycling

2.10.2.4 Spill Prevention, Containment, and Clean-up

2.10.2.5 Hazardous Material Management

2.10.2.6 Protection of Endangered and Threatened Species (Flora and Fauna)

2.10.2.7 Noise Control

2.11 Disaster Preparedness

2.12 Recurring Work Procedures

2.12.1 Notification to the Government for Work Above the Recurring Work Limitations

2.12.2 Recurring Work Exhibit Line Item Numbers (ELINs)

2.13 Non-Recurring Work

2.13.1 Unit Priced Task (UPT) Work (Non-Negotiated)

2.13.1.1 Acceptance and Performance

2.13.1.2 Invoicing and Receiving Payment

2.13.2 Unit Priced Labor (UPL)Work (Negotiated)

2.13.2.1 Non-recurring Preparation of Proposals

2.13.2.1.1 Labor Requirements

2.13.2.2 Issuance of Final Task Order

2.13.3 Non-Recurring Work ELINS

2 Management and

Administration

2.1 Definitions and Acronyms Definitions and Acronyms are listed in J-0200000-01 and J-

0401000-01.

2.2 General Information

2.2.1 Government Regular

Working Hours

The Government's regular working hours are:

NAVSUP Fleet Logistics Center Jacksonville, FL. – Heckscher

Drive Fuel Farm: 0700 to 1630 Monday through Friday except

Federal holidays.

DLA Distribution – NAS Jacksonville: 0700-1630, Monday through Thursday and 0700 through 1530 on Fridays

The Contract requires continuous operations, 24 hours a day, every day of the year including holidays. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside

Government regular working hours requires prior KO approval.

2.2.1.1 Observed Federal Holidays The Government observes the following holidays: New Year’s

Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

2.2.1.2 Restriction to Contractor

Working Hours

If the Contractor wishes to work outside of the Government's regular working hours for the Contractor’s convenience, the

Contractor shall submit a written Request to Work Outside

Government’s Regular Working Hours to the KO for approval at least seven calendar days prior to requested day. Excludes work to be performed during specified hours.

2.2.2 Wage Determinations Wage determinations are included in J-0200000-02.

2.2.3 Requirements Hierarchy Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items

3.1.1, 3.1.2, 3.1.2.1 and so on.

Likewise, Performance Standards specified at a lower digit level

(i.e. spec item 3.1.1, 3.1.2, 3.1.2.1) apply when performance is assessed at a higher tier (i.e., spec item 3.1) based on the composite work requirements.

2.3 General Administrative

Requirements

2.3.1 Required Conferences and

Meetings

The Contractor may be required to attend administrative and coordination meetings. The Contractor shall attend meetings as shown in J-0200000-03.

The Contractor shall provide sign-in sheets and prepare minutes of all meetings and submit to all attendees per Section F for review and comments. Comments received from attendees within two working days shall be incorporated into the minutes and a copy of the final revision shall be submitted per Section F for concurrence

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2.3.2 Training for Maintenance

and Operation of New and

Replacement Systems and

Equipment

The Contractor shall attend Government provided training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

2.3.3 Partnering To increase the likelihood of successful performance of this contract, the Government requires cohesive partnerships with its

Contractors and subcontractors. Key stakeholders, including the clients who will receive services, principal individuals from

NAVFAC, the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and subcontractors teams, including senior management personnel must participate. The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.

Partnering should accomplish three goals:

- The first goal is to develop a cohesive team with common purpose, commitment and established communication processes.

- The second goal of partnering is contract specific, identifying risks and opportunities for the team to address.

- The third goal is to sustain the Partnership throughout the contract by identifying and addressing issues that affect the

Partnership.

2.3.3.1 Informal Partnering The Contracting Officer shall organize the initial Partnering

Meeting with key personnel of the project team, including

Contractor's personnel and Government personnel. The initial session will be scheduled concurrent with the Pre-Performance

Conference and held no later than 30 days after award and will be held at a Government provided facility as designated by the KO.

The Initial Informal Partnering Session will be conducted and facilitated using electronic media (a video and accompanying forms) provided by Contracting Officer. The senior Government stakeholder present will lead the meeting, however, the

Contractor’s PM or senior representative is encouraged to participate as co-lead.

The Partners will determine the frequency of the follow-on sessions.

2.3.3.2 Contract Partnering

Administration

Upon award, the ACO will contact the Contractor, Contracting

Officers Representative(s), client(s) stakeholders, and the performance assessment team to discuss implementation of partnering. The initial session must be scheduled as soon as possible after award of the contract. A partnership agreement, The

Charter, should be in place as early as possible so issues arising, even before work begins, can be resolved using the issues resolution process. Replacement of Core Management Team members (stakeholders who attended the initial session and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering

N69450-19-R-1803 session must be held to officially turn the responsibilities of the position over to the new member.

The Core Management Team consisting of the attendees below must be present during the initial and all follow-on partnering sessions. These are the core mandatory attendees. Other stakeholders may attend if they desire or as recommended by the partners.

2.3.3.3 Contract Partnering Session

Attendees

The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.

President/Vice President

*Contract/Project Manager

*Supervisor/Superintendent

*Quality Control Manager

*Safety Manager

2.3.4 Permits and Licenses The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable Federal, state and local laws and regulations. Provide evidence of such Permits and Licenses to the

KO before work commences and at other times as requested by the

KO.

The Florida Department of Agriculture and Consumer Services

(FDACS) licenses and regulates the private security industry in accordance with Chapter 493, Florida Statutes (F.S.).

2.3.5 Insurance Within 15 calendar days after award of this contract, the

Contractor shall furnish the KO a Certificate of Insurance as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause 52.228-05, INSURANCE – WORK ON A

GOVERNMENT INSTALLATION. This insurance must be maintained during the performance period.

2.3.5.1 Certificate of Insurance The Certificate of Insurance shall provide for at least 30 calendar days written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.5.2 Minimum Insurance

Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Workmen's Compensation: As required by Federal and

State worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000, except in states where worker's compensation may not be written by private carriers

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Other as required by State Law

2.3.6 Protection of Government

Property

During execution of the work, the Contractor shall protect

Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.7 Government Information

Technology (IT) System

Additional information about NMCI may be obtained at https://www.homeport.navy.mil/home/. DLA operates an IT system independent of NMCI. Refer to 0200000 2.8.7 for access arrangement. .

2.3.8 Instructions, Directives, and

References

Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other applicable

Directives, Instructions, and References are listed in J-0200000-

04. The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.

2.3.9 Invoicing Procedures Refer to Section G for invoicing instructions.

2.4 Government-Furnished

Property, Materials and

Services

In accordance with Section H, paragraph H.10 Govt-Furnished

Property and the following paragraphs, the Government will furnish or make available to the Contractor certain Government-owned facilities, utilities, materials, and equipment for use in connection with this contract.

2.4.1 Government-Furnished

Facilities (GFF)

The Government will make available to the Contractor the facilities described in J-0200000-05, and as identified throughout the contract document. The Contractor shall maintain all facilities, and all areas furnished for the performance of this contract in a clean, neat, orderly and sanitary condition.

If the Contractor wants to make any modifications or alterations to

Government furnished facilities, the Contractor shall obtain written approval from the KO before beginning work. All modifications or alterations approved by the Government will be made at the expense of the Contractor. At the completion or termination of the contract, all facilities shall be returned to the

Government in the same condition as received, except for reasonable wear and tear and for approved modifications or alterations performed.

2.4.2 Government-Furnished

Utilities

The Government will furnish water and electricity at existing outlets required for the work to be performed under the contract at no cost to the Contractor. Information concerning the location of existing outlets may be secured from the KO. The Contractor shall provide and maintain, at its expense, the necessary service lines from the existing Government outlets to the work site. Provide and maintain backflow prevention devices on connections to domestic water lines and electrical transformer provisions on connections to electric lines. Meet all Federal, State, local, and activity codes and regulations for backflow prevention devices and electrical transformer provisions. Services required by the

Contractor, for which there are no available Government outlets, shall be provided by the Contractor at no cost to the Government.

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AMENDMENT 0004

https://www.homeport.navy.mil/home/

2.4.3 Government-Furnished

Materials (GFM)

The Government will not provide materials.

2.4.4 Government-Furnished

Equipment (GFE)

Except where otherwise stated, the Government will not furnish equipment.

2.4.4.1 Communications

Equipment

The Contractor shall use Government-furnished communications equipment operating on specified frequencies for performance of

Force Protection.

2.5 Contractor-Furnished Items Except for items identified as Government Furnished, the

Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and PCB’s shall not be brought on site. The KO may at any time require Samples, Material Safety Data Sheets (MSDS) or

Manufacturer’s Data Cut Sheets of Materials used in this contract.

The Contractor shall not use Unmanned Aerial Systems (UAS) for any work associated with this contract.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality control. The

Contractor shall provide a staff with the necessary management expertise to assure performance objectives and standards are met.

2.6.1 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and Work Status Reports shall be provided when requested by the

KO. A written status report of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0800 the following work day for inquiries after regular working hours.

2.6.2 Work Schedule The Contractor's work shall not interfere with normal Government business. In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the KO of any difficulty in scheduling work due to Government controls.

2.6.3 Continuity of Services The services provided by this contract are vital to the Government and continuity must be maintained at a consistently high level without interruption, 24 hours a day, every day of the year including holidays.

The Contractor shall meet the full performance requirements from the start date of the contract. The Contractor shall furnish the KO a

N69450-19-R-1803 phase-in plan and a phase-out plan as evidence of the following requirements in accordance with the FAR Clause 52.237-3, Continuity of Services.

If any services are discontinued (even temporarily) for any reason, the Contractor shall notify the KO and affected tenant command as soon as practicable.

2.6.4 Deliverables Records and reports are specified in Sections C, F, H, I, J, and within the Directives, Instructions, and References. The

Contractor shall submit accurate and complete documents within the specified timeframes. The Contractor shall revise/modify records and reports, as directed by the KO, at no additional cost to the Government.

Except where otherwise specified, all deliverables shall be submitted electronically in a .PDF or Microsoft Office Version

2016 compatible format. Deliverables shall be unprotected and capable of being sorted by CLIN, work order number, asset number, section, annex/sub-annex, spec item and ELIN/Sub-ELIN or clause. All formulas shall be traceable.

Government acceptance of deliverables shall not relieve the

Contractor of the responsibility for any error or omission which may exist in the deliverable, as the Contractor is responsible for all requirements of this contract.

2.6.5 Quality Management

System (QMS)

The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The

Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:

Accurate documentation of work processes, procedures, and output measures.

A systematic procedure for assessing compliance with performance objectives and standards.

Accurate documentation of quality inspections conducted throughout the execution of work.

Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.5.1 Quality Management (QM)

Plan

The Contractor shall develop and submit a QM Plan per Section F.

The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised QM

Plan for acceptance.

The Contractor’s QM Plan shall include, at a minimum, the following:

• Policy and objectives of Quality Management System (QMS)

• Quality organization o List of personnel o Responsibilities & lines of authority o Training and qualifications

• Approach to assuring quality of services provided and conformance with performance objectives and standards

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• Methods and procedures for effective planning, operation and control of processes and performance of work

• Procedures for inspection and surveillance of each spec item o Scheduling and performance of inspection and surveillance o Measurement, data collection and analysis o Corrective action, preventive action, and continuous improvement o Oversight of subcontracted work

• Documentation and records management

• Communication with government (customers)

2.6.5.2 Quality Inspection and

Surveillance

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The

Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be submitted to the KO after termination of the contract per Section

F.

2.6.5.3 Quality Inspection and

Surveillance Report

The Contractor shall submit a copy of the Contractor Quality

Inspection and Surveillance Report per Section F. The Contractor

Quality Inspection and Surveillance Report shall include a narrative summary of significant events; results of the quality inspection and surveillance events performed; assessment-driven corrective actions; and process adjustments during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.6 Property Management Plan The Contractor shall submit a copy of the Contractor Property

Management Plan per Section F. The Contractor shall establish and maintain a plan that meets the contract clause requirements of

Specification Item 2.4 of this Annex. This plan shall identify the

Contractor’s policies, procedures, and practices in receiving and performing physical inventories, key control, repairing and maintaining, preserving and protecting, and reporting the disposition of accepted government property in its possession.

2.7 Personnel Requirements The Contractor shall comply with the personnel requirements stated below.

2.7.1 Key Personnel The Contractor shall submit a List of Key Personnel and

Qualifications per Section F. The Contractor shall provide any additional information requested by the KO necessary to certify their qualifications.

The Contractor shall submit an Organizational Chart per Section F showing lines of authority of the key personnel and on-site supervisor(s) for this contract. The chart shall include names of personnel and their position title in this contract. As a minimum, include the PM, Quality Manager, SSHO, and on-site supervisor(s)

N69450-19-R-1803 and who they will report directly to for this contract. The org chart shall be revised as applicable for the contract

2.7.1.1 Project Manager (PM) The Contractor shall provide a PM and designated alternate, as applicable, who has the have full authority to act for the Contractor on all contract matters relating to this contract. The PM shall have at least three years of experience in managing a workforce providing security services on contracts of similar size, scope and complexity. The Project Manager and designated alternate shall hold a Florida Class “MB” or higher license.

The PM or alternate shall be available on-site within one hour during and after the Government’s regular working hours.

2.7.1.2 Quality Control Manager

(QCM)

The Contractor shall provide a QCM who shall have full authority and responsibility for assuring performance objectives and standards identified in this contract are met. The QCM may be the same person as the Project Manager. The QCM or designated alternate shall be available on-site within one hour during and after the Government’s regular working hours.

2.7.1.3 Site Safety and Health

Officer (SSHO)

The Contractor shall provide a SSHO whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The SSHO or alternate shall be available on-site within one hour during and after the

Government’s regular working hours.

The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:

The SSHO shall have completed three years of satisfactory experience in preparing and enforcing safety programs on contracts of similar size and complexity in the past.

The SSHO shall have completed the OSHA 30-hour

General Industry safety course or equivalent and maintain competency through 24 hours of formal safety and health related coursework every four years.

The SSHO shall have and maintain an average of at least

24 hours of safety training per year for the past three years.

The SSHO shall meet the requirements of EM 385-1-1

Section 1 and ensure that the requirements of 29 CFR

1926.16 are met for the project.

The SSHO may be the same person as the Project Manager or QC

Manager but shall have fulfilled the pre-requisite qualification and experience.

2.7.2 Employee Requirements The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety and environmental requirements associated with the work they perform. Competent personnel shall be provided as required. Personnel shall speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.

N69450-19-R-1803

2.7.3 Enterprise-wide Contractor

Manpower Reporting

Application (eCMRA)

The Contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: https://doncmra.nmci.navy.mil.

Per Section F, reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

Contractors may direct questions to the help desk, linked at https://doncmra.nmci.navy.mil.

2.8 Security Requirements The Contractor shall comply with all Federal, state, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the KO when required to enter a Government site. The Contractor shall ensure that all security/entrance clearances are obtained.

2.8.1 Employee Listing The Contractor shall maintain and provide upon request a current

Employee List. The list shall include employee’s name, social security number, and level of security clearance.

2.8.2 Vehicles The company name shall be displayed on each of the Contractor’s vehicles in a manner and size that is clearly visible. All vehicles shall display a valid state license plate that complies with State

Vehicle Code. Vehicles shall meet all other requirement of the

State Vehicle Code, such as safety standards, and shall carry proof of insurance and state registration, if applicable.

2.8.3 Passes and Badges All Contractor employees shall obtain the required employee badges and vehicle passes. Each employee shall wear the badge

CAC card or DBIDs card over the front of the outer clothing.

When an employee leaves the Contractor's service, the employee's

Passes and Badges shall be returned within 10 calendar days.

2.8.4 Access to Installation All Contractor personnel shall obtain access to the installation through enrollment and registration into the Defense Biometric

Identification System (DBIDS).The Contractor shall furnish a completed EMPLOYMENT ELIGIBILITY VERIFICATION

(DHS FORM I-9) form for all personnel requesting badges. This form is available at http://www.uscis.gov/portal/site/uscis by searching or selecting Employment Verification (Form I-9).

Immediately report instances of lost or stolen badges to the

Contracting Officer.

2.8.4.1 DBIDS Program DBIDS is an enterprise identity management and perimeter installation access control solution in which Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to three years, or the length of the contract, whichever is less, and are not required to obtain a new pass from the Base Pass and Identification Office for each visit.

There are no fees associated with obtaining a DBIDS credential.

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AMENDMENT 0004

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The Government performs background screening and credentialing. Throughout the year the Contractor employee must continue to meet background screening standards. Periodic background screenings are conducted to verify continued DBIDS participation and installation access privileges. DBIDS access privileges will be immediately suspended or revoked if at any time a Contractor employee becomes ineligible.

2.8.4.2 DBIDS Credentials Contractor employees shall furnish a completed copy of the

SECNAV 5512/1 form to obtain the required background check and visit the local Navy Installation Visitor Control Center to obtain a DBIDS credential once approved. The SECNAV 5512/1 form and additional information about DBIDS can be found at:

https://www.cnic.navy.mil/om/dbids.html.

The Contractor may initiate the adjudication process when a background screen failure results in disqualification from participation in DBIDS and the Contractor employees do not agree with the reason for disqualification. The Contractor may also apply for a waiver when a background screening failure results in disqualification from participation in DBIDS. The Commanding

Officer will be the final waiver determination authority.

The Contractor shall immediately collect employee DBIDS credentials and notify the KO in writing:

(1) That an employee has departed the company without having properly returned or surrendered their DBIDS credentials.

(2) That there is a reasonable basis to conclude that an employee, or former employee, might pose a risk, compromise, or threat to the safety or security of the installation or anyone therein.

2.8.5 Access to Buildings The Contractor shall monitor and control access into restricted areas under their responsibility, allowing only those individuals who have been properly cleared into restricted areas or other controlled access areas. The Contractor shall comply with security requirements, plus those imposed by the installation Commander at all times. Personnel with access to special areas will have the appropriate screening and/or security clearance, and personnel requiring routine access to restricted areas will wear special badges authorizing access for those areas. Contractor personnel shall not enter restricted or controlled areas or installation facilities unless specifically authorized in performance of their duties. The

Contractor shall secure all buildings and facilities entered during non-duty hours and will secure all building and facilities under the

Contractor’s cognizance at the end of each work day or shift period.

2.8.6 Access Arrangements The Contractor shall make all arrangements through the appropriate office necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority. The Government may issue keys to the Contractor. The Contractor shall use due diligence and be responsible for compromised security systems to include replacement costs that result from its action or inaction.

2.8.6.1 Escort Arrangement for

Secured Areas

The Contractor shall make arrangements for Government escort into secured areas requiring escort. The KO will provide

N69450-19-R-1803 information on applicable buildings, spaces and the appropriate point of contact.

The Contractor may experience delays while waiting for escorts.

The Government estimates the wait period can be up to 60 minutes. The Contractor shall notify the appropriate point of contract if an escort is not available after 60 minutes and access to accomplish the work is denied.

2.8.7 Access to Sensitive

Unclassified Information

The Contractor personnel whose work involves access to sensitive unclassified information shall undergo an investigation to verify their trustworthiness. If the Contractor personnel currently have a favorably adjudicated Investigation the Contractor shall notify the

Government Command Security Manager who will validate this in the Joint Personnel Adjudication System (JPAS).

The Contractor personnel who do not have a favorably adjudicated in JPAS shall request from the Government for access to the E-

QIP Direct program for the Contractor employees to complete the

SF-86 form on line. The Security Manager will determine type of investigation and suitability. Upon a favorable Investigation, the

Contractor personnel shall submit the original signed release statements, applicant fingerprint card (FD87), and an OF-306

Declaration for Federal Employment to the Security Manager per

Section F. The Contractor shall be responsible for providing the fingerprint card.

2.8.8 Employee Status The Contractor shall notify the KO of any changes to any employee’s status to include, but not limited to, termination, convictions/arrests, adverse actions taken on the job for any reason or any other documented misbehavior that may affect, or have the potential to affect, security standing in terms of access to federal facilities or IT systems.

2.9 Contractor Safety Program The Contractor shall develop and implement a Safety Program detailing how the Contractor plans, staffs, performs, and controls all safety practices while delivering best value services to the

Government without any accidents or mishaps. The Contractor’s safety program shall comply with all safety standards identified in the U.S. Army Corps of Engineers Safety and Health

Requirements Manual, EM 385-1-1, UFC 3-560-01 Operation and

Maintenance Electrical Safety, and Public Law 91-596, Occupational Safety and Health Act.

Any reference to “USACE" facilities, property, or equipment specified in EM 385-1-1 should be interpreted as Government facilities, property, and equipment.

2.9.1 Accident Prevention Plan

(APP)

The Contractor shall develop and implement a site Accident

Prevention Plan (APP). The APP shall be prepared by the

Contractor’s SSHO and shall be followed by all Contractor employees, subcontractors, and vendors at each service site.

The APP shall follow the abbreviated format and include, as a minimum, elements addressed in paragraph 3.k. of Appendix A of

EM 385-1-1.

The Contractor shall submit an APP for acceptance per Section F.

The Contractor shall review, update, and submit revisions to the

APP whenever a change in work conditions, hazards, or activities occur. Submittal of the APP shall include Activity Hazard

Analyses (AHAs) and applicable compliance plans, programs, and procedures as specified below.

The Contractor shall not commence work until the APP has been accepted and no activity shall be started on site until the applicable

AHAs and compliance plans have been accepted.

Once accepted by the Contracting Officer, the APP and attachments will be enforced as part of the contract. Disregarding the provisions of this contract or the accepted APP will be cause for stopping of work, at the discretion of the Contracting Officer, until the matter has been rectified.

2.9.2 Activity Hazard Analysis

(AHA)

The Contractor shall prepare Activity Hazard Analyses (AHAs) for all applicable common recurring work activities performed under this contract. AHAs for recurring work shall be submitted with the APP and shall be updated as work activities or conditions change and additional AHAs prepared as new work activities are required. AHAs for non-recurring and one-time (e.g., non-recurring work task orders) work occurrences shall be submitted at least two working days prior to start of work. Specifically:

For contract modifications to recurring work requirements where changes are germane to the original contract, the Contractor shall revise applicable AHAs within 15 calendar days after modification is signed.

For non-recurring work ELINs, the Contractor shall submit an AHA on non-recurring work task orders, with the associated proposal, whenever the service environment or required task is different from the recurring work priced services.

The Contractor shall follow the Risk Management Process for the development of Activity Hazard Analysis (AHA) in accordance with paragraph 01.A.14 and Appendix A of EM 385-1-1. A formatted outline of an AHA is provided in Figure 1-2 of EM 385-

1-1.

During performance of services, the SSHO shall periodically review the AHA at each service site and for each sub-annex to assess the effectiveness of the Contractor’s overall APP. If changes to the AHAs are required, such changes shall be submitted to the KO for review and acceptance.

2.9.3 Safety and Occupational

Health (SOH) Risks and

Compliance Plans

Based on a risk assessment of recurring and non-recurring work requirements and on mandatory OSHA compliance programs, the

Contractor shall develop, provide and implement all applicable compliance plans, as necessary for the situation or types of work to be…