J-13 PAST PERFORMANCE QUESTIONNAIRE.docx
DOCX document 2 MB Posted
- Attached to
- USNS PATUXENT (T-AO 201) ROH/DD
- Solicitation number
- N3220520R4003
About this file
This document contains a past performance questionnaire for a contractor bidding on a Military Sealift Command solicitation for regular overhaul and dry-docking of the USNS PATUXENT cargo ship. Key details include:
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The past performance questionnaire is being sent to references for a contractor bidding on solicitation N3220520R4003 to perform regular overhaul and dry-docking of the USNS PATUXENT (T-AO 201) for fiscal year 2020. Responses are requested by the closing date of the solicitation and should be emailed to Lindsay Bonnema at the Military Sealift Command.
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The questionnaire asks references to rate the contractor's past performance on quality of products/services, timeliness, business relations/customer satisfaction, key personnel and staffing, and cost controls (for cost contracts). References are also asked if they would hire the contractor for future work and to provide comments. Performance ratings include exceptional, very good, satisfactory, marginal, and unsatisfactory.
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Text version
PAST PERFORMANCE QUESTIONNAIRE
Attachment J-13
TO: EMAIL:
PHONE:
INFORMATION REQUEST
Military Sealift Command (MSC) is currently in the process of soliciting offers for a contract. ____________________ has provided your name and organization as a reference regarding their record of past performance under Contract No. ___________________. Specifically, we are looking for performance information in the following areas:
a.) Quality of Product or Service b.) Timeliness or Scheduling of Service/Deliveries c.) Business Relations/Customer Satisfaction d.) Key Personnel and Staffing (Including Subcontractors) e.) Cost Controls (Cost Contracts Only)
In order for our team to compile its evaluation, we request that you complete the attached questionnaire and email it, and any other pertinent information, by BEFORE THE CLOSING DATE OF THIS SOLICITATION to Lindsay Bonnema. Information can also be sent via e-mail attention Lindsay Bonnema at lindsay.bonnema@navy.mil. Any relevant information you have would be vital in our assessment of the aforementioned Contractor.
| Thank you, |
| Lindsay Bonnema |
| Contract Specialist |
For your convenience, a cover sheet for use in mailing is provided below.
| Military Sealift Command |
| Attn: Lindsay Bonnema |
Bldg S-29 Rm 246 1278 Franklin St.
Naval Station Norfolk, VA 23511-2419
From: (Name and Address of Organization) __________________________________________________
| __________________________________________________ | ||||
| (Point of Contact Name) | __________________________________________________ | |||
| (Facsimile/Phone Number) | __________________________________________________ | |||
| (E-mail Address) | __________________________________________________ |
| To | (Point of Contact Name) | Lindsay Bonnema | |
| (Facsimile Number) | (757) 443-5917 | ||
| (E-mail Address) | lindsay.bonnema@navy.mil |
CONTRACTOR PERFORMANCE QUESTIONNAIRE
CONTRACTOR NAME: CONTRACT NUMBER:
EVALUATION PERIOD: DELIVERY ORDER NO.:
1. Please describe the service/supply provided by the Contractor for your organiation.
2. Please provide ratings and comments regarding the Contractor’s performance in each area below using the following ratings: Exceptional, Very Good, Satisfactory, Marginal, or Unsatisfactory. See next page for definition of ratings. For ratings of “Exceptional” or “Unsatisfactory,” please provide a brief explanation.
| EXCEPTIONAL |
| VERY GOOD |
| SATISFACTORY |
| MARGINAL |
| UNSATISFACTORY |
OVERALL PERFORMANCE RATING
Please provide an overall rating of the Contractor’s performance for the referenced contract/delivery order.
a.) Quality of Product or Service: Conformance to contract requirements, appropriateness of personnel, accuracy of reports, and technical excellence b.) Timeliness or Scheduling of Supplies/Deliveries: Timeliness of performance, met interim milestones, reliable, responsive to technical and contractual direction as to scheduling.
c.) Business Relations/Customer Satisfaction: Effective management, prompt notification of problems, reasonable/cooperative behavior, proactive, timely award and management of subcontracts, effective small business/small disadvantaged business subcontracting program and satisfaction with Contractor’s service.
d.) Key Personnel and Staffing (Including Subcontractors): Qualified personnel, effective performance and conduct.
e) Cost Control (COST CONTRACTS ONLY): Actual cost / rates reflect closely to negotiated cost / rates, adequate budgetary internal controls, current, accurate and complete billings
3. Would you hire this Contractor to provide supplies/services for your organization in the future? Yes |_| No |_| Please provide comments using additional pages if desired.
Signed:__________________________________
DEFINITION OF RATINGS FOR PAST PERFORMANCE
| Exceptional |
| Performance meets/met contractual requirements and exceeds/exceeded many to the customer’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective. |
| Very Good |
| Performance meets/met contractual requirements and exceeds/exceeded some to the Customer’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective. |
| Satisfactory |
| Performance meets/met contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the contractor appear to be or were satisfactory. |
| Marginal |
| Performance does not/did not meet some contractual requirements. The element being assessed reflects a serious problem for which the contractor has not yet or did not identify corrective actions. |
| Unsatisfactory |
| Performance does not/did not meet most contractual requirements and if currently being performed, recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective. |
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