N0060417R3005_PWS_PMRF(DRAFT).pdf

DRAFT

PERFORMANCE WORK STATEMENT

FOR

RANGE OPERATIONS SUPPORT AND BASE OPERATIONS SUPPORT SERVICES

AT

PACIFIC MISSILE RANGE FACILITY, KAUAI, HAWAII

DRAFT

Table of Contents

1.0 – Introduction

1.1 – Department of THE Navy (DoN) Service Contract Principles

1.2 – Background

1.3 – Structure of PWS

1.4 – Technical Proposal Certification

2.0 – General Scope

2.1 – Federal and Local Statutes, Regulations, Other Directives, Instructions, and References

2.2 – Audits, Inspections and Government Visitors

2.3 – Interface with other Contractors and Government Forces

2.4 – Correspondence

2.5 – Contractor-Furnished Materials

2.5.1 – Contractor-Furnished Facilities

2.6 – Management

2.6.1 – No-Smoking Policy

2.6.2 – Work Control

2.6.3 – Work Schedule

2.6.4 – Quality Management

2.6.5 – Contractor Generated and/or Collected Information

2.6.6 – Mutual Aid and Support Agreements

2.7 – Personnel Requirements

2.7.1 – United States of America Citizenship and Legal Residency Requirements

2.7.2 – Use of Part-time Labor

2.7.3 – Key Personnel

2.7.4 – Employee Requirements

2.7.5 – Operationally Sensitive Locations

2.7.6 – Personnel Categories, Qualifications and Utilization

2.7.7 – Personnel Administration and Policies

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2.7.8 – Personal Clearance (PCL)

2.8 – Environmental Protection

2.8.1 – Disposal of Non-Hazardous Material/Waste

2.8.2 – Disposal of Hazardous Material/Waste

2.8.3 – Spill Prevention, Containment, and Clean-up

2.8.4 – Hazardous Material Use

2.8.5 – Protection of Endangered and Threatened Species (Flora and Fauna)

2.8.6 – Salvage

2.8.7 – Noise Control

2.8.8 – Asbestos Containing Material

2.9 – Disaster Preparedness, ENERGY MANAGEMENT, TECHNICAL LIBRARY

2.9.1 – Disaster Preparedness

2.9.2 – Energy Management

2.9.3 – Technical Library

2.10 – Data Requirements

2.10.1 – Electronic Deliverables

2.10.2 – Plan for Utilization of Data and Creating the Required Reports

2.11 – Management INFORMATION System (MIS)

2.12 – Work Reception

2.12.1 – Work Control

2.12.2 – User Training

2.13 – Information Technology

2.13.1 – Information Technology (IT) Operation

2.13.2 – Information Technology Maintenance

2.13.3 – Incident Response

2.13.4 – Information Technology Cybersecurity

2.13.5 – Cyberspace IT/Cybersecurity Workforce

2.13.6 – Navy Enterprise Networks

2.13.7 – Information Technology Procurement

2.13.8 – Information Technology Asset Management

2.13.9 – Visiting Information Technology System Management

2.13.10 – Removable Media Program

2.13.11 – Contractor Proprietary Network

2.14 – Functional Area Introduction and Concept

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2.14.1 – Functional Area 1 – General Management and Administration (OVERHEAD)

2.14.2 – Functional Area 2 – Base Sustainment

2.14.3 – Functional Area 3 – Phase-In / Phase-Out

2.14.4 – Functional Area 4 – Base Operations

2.14.5 – Functional Area 5 – Range Operations

2.15 – Secured Area Escort Personnel and Guides

3.0 – Detailed Scope

3.1 – FUNCTIONAL AREA 1 (FA-1), GENERAL MANAGEMENT AND ADMINISTRATION

3.1.1 – Cost Tracking and Reporting

3.1.2 – Quality Management

3.1.3 – Operations Security

3.1.4 – Restricted Area Access Control

3.1.5 – Personnel Management, Qualification and Assignment

3.1.6 – Safety and Health Program

3.1.7 – Enterprise-wide Contractor Manpower Reporting Application (ECMRA)

3.1.8 – Contractor Purchasing System

3.1.9 – Provide Maintenance support for PMRF MX-500 Disintegrator located in building 250

3.1.10 – RESERVED

3.1.11 – Management Information Systems

3.1.12 – Government Property Management and Administration

3.1.13 – Government-Furnished Material

3.1.14 – Records Management

3.2 – FUNCTIONAL AREA 2 (FA-2), BASE SUSTAINMENT

3.2.1 – Buildings and Structures

3.2.2 – Grounds Maintenance

3.2.3 – Custodial Service

3.2.4 – Solid Waste

3.2.5 – Pest Control

3.2.6 – Electrical Utilities

3.2.7 – Potable Water Systems

3.2.8 – Wastewater Systems

3.2.9 – Compressed Air Systems

3.2.10 – Base Support Vehicles and Equipment

3.2.11 – Environmental Services

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3.2.12 – Facility Engineering

3.2.13 – Base Services Request

3.2.14 – Technical Directive Work Orders

3.2.15 – Telecommunications Outside Plant Infrastructure

3.3 – FUNCTIONAL AREA 3 (FA-3), PHASE-IN / PHASE-OUT

3.3.1 – Phase-In

3.3.2 – Phase-Out

3.4 – FUNCTIONAL AREA 4 (FA-4), BASE OPERATIONS

3.4.1 – Dispatch

3.4.2 – Air Operations

3.4.3 – Logistics

3.4.4 – Fuels Management

3.4.5 – Combined Bachelor Housing (CBH)

3.4.6 – Security

3.4.7 – Fire and Emergency Services (F&ES)

3.5 – FUNCTIONAL AREA 5 (FA-5), RANGE OPERATIONS

3.5.1 – Sustainment maintenance for equipment listed in Attachment J-5-00-01

3.5.2 – Support scheduled operations for equipment listed in Attachment J-5-00-01

3.5.3 – Maintain and operate Range Communications equipment listed in Attachment J-5-00-01. . 245

3.5.4 – Maintain and operate Management Information Systems (MIS) equipment on the contract.

3.5.5 – Maintain and operate Range Video equipment listed in Attachment J-5-00-01

3.5.6 – Maintain and operate the RS3 Systems listed in Attachment J-5-00-01

3.5.7 – Maintain and operate Data Systems listed in Attachment J-5-00-01

3.5.8 – Maintain and operate Range Networks Systems listed in Attachment J-5-00-01

3.5.9 – Maintain and operate Underwater equipment listed in Attachment J-5-00-01

3.5.10 – Maintain and operate Radar equipment listed in Attachment J-5-00-01

3.5.11 – Maintain and operate Telemetry equipment listed in Attachment J-5-00-01

3.5.12 – Maintain and operate Data Fusion equipment listed in Attachment J-5-00-01

3.5.13 – Maintain and operate Cooperative Tracking equipment listed in Attachment J-5-00-01. .. 299

3.5.14 – Maintain and operate the Target Control equipment listed in Attachment J-5-00-01

3.5.15 – Maintain and operate for Command Transmitter Systems (CTS) equipment listed in Attachment J-5-00-01

3.5.16 – Maintain and operate for Weather Systems equipment listed in Attachment J-5-00-01

3.5.17 – Maintain and operate for Optics Systems equipment listed in Attachment J-5-00-01

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3.5.18 – Maintain and operate Aerial Targets equipment listed in Attachment J-5-00-01

3.5.19 – Maintain and operate Electronic Warfare Systems listed in Attachment J-5-00-01

3.5.20 – Maintain and operate Marine Systems equipment listed in Attachment J-5-00-01

3.5.21 – Maintain and operate Launch Ordnance Systems

3.5.22 – Calibration Laboratory Services for equipment listed in Attachment J-5-00-01

3.5.23 – Provide planning support for Range Operations

3.5.24 – Provide scheduling support for Range Operations

3.5.25 – Provide Control and Coordination support for Range Operations

3.5.26 – Provide Weather support for Range Operations

3.5.27 – Provide Video support for Range Operations

3.5.28 – Provide reporting support for Range Operations

3.5.29 – Provide Range Operations support for PMRF missions executed at off-site locations

3.5.30 – Ammunition and Explosives Handling, Storage, Transportation, and Assembly

3.5.31 – Coordination and Control of FA-2 and FA-4 Services in support of FA-5 requirements. .. 350

3.5.32 – Technical Instruction (TI) / Program Management

4.0 – Service Performance Summary

4.1 – Functional Area 1: GENERAL MANAGEMENT AND ADMINISTRATION (FA-1)

4.2 – Functional Area 2: BASE SUSTAINMENT (FA-2)

4.3 – Functional Area 3: PHASE-IN / PHASE-OUT (FA-3)

4.4 – Functional Area 4: BASE OPERATIONS (FA-4)

4.5 – Functional Area 5: RANGE OPERATIONS (FA-5)

5.0 – General Contract Requirements

5.1 – Contractor Employee Identification

5.1.1 – Government-Issued Common Access Card

5.2 – Information Protection

5.2.1 – National Agency Check

5.2.2 – Security Documentation

5.2.3 – Reliability Program or Quality Control Program

5.2.4 – Government’s right to deny access to classified material

5.3 – Physical Security and Access

5.3.1 – Vehicles

5.3.2 – Access to Buildings, Facilities and Other Work Areas

5.3.3 – Access Arrangements

5.3.4 – Physical Security

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5.3.5 – Anti-Terrorism Force Protection

5.4 – Government-Furnished Facilities

5.4.1 – Government-Furnished Facilities

5.4.2 – Government-Furnished Utilities

5.4.3 – Government Furnished Equipment

5.4.4 – Government-Furnished Materials

5.4.5 – Available Government Inventory for Purchase

5.4.6 – Use of Federal Supply System

5.4.7 – Use of Naval Message Communications and Defense Switched Network Telephones

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1.0 – INTRODUCTION

The Contractor provides base and range operational and maintenance support services to the Pacific Missile Range Facility (PMRF) on Kauai, Hawaii. PMRF is a fleet operational training and testing range that is also a designated Major Range and Test Facility Base (MRTFB) providing major Department of Defense (DoD) level test and evaluation support to the Missile Defense Agency (MDA), Naval Sea Systems Command (NAVSEA), Defense Advanced Research Projects Agency (DARPA), Foreign Military customers and other critical DoD Operational and Test programs.

1.1 – DEPARTMENT OF THE NAVY (DON) SERVICE CONTRACT PRINCIPLES

The Navy views its contractors as partners and not just abstract service providers. The Navy wants its contractors to succeed because partners' success drives the Navy's successful mission completion. Within the bounds of acquisition policy, the Navy intends to work to find solutions that will be beneficial to both the Government and its partners.

The Navy will receive insightful management from its contractors. This management will include the knowledge, skills, authority and willingness to use Contractor resources to find better ways of serving Navy clients’ strategic and operational goals and objectives. The Navy's use of performance-based objectives evidences this principle. Although the Performance Work Statement (PWS) will typically contain several levels of performance assessment, the Navy wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

The Navy will adopt industry best commercial practices and maintain state-of-the-art service delivery. It is the Navy's and Contractor's responsibility as partners to reach this goal. To that end, the Navy's emphasis will be in evaluating performance objectives (end results).

1.2 – BACKGROUND

Of critical importance to national defense at PMRF is the Contractor's role in operating and maintaining the training and test sea range. Range services include operating and maintaining systems used to support training of Navy, Joint and allied military units, and live testing for weapons acquisition programs (Table 1.1). These systems include the world's largest instrumented underwater tracking range, narrow and wide band precision tracking radars, air and surface surveillance radars, fixed and mobile state-of-the-art telemetry assets, fixed and mobile optics systems, data collection, display, reduction and post event processing and delivery of data products.

PMRF is primarily located at Barking Sands, with remote sites at Port Allen, Koke’e Park, and Makaha Ridge on Kauai, Mobile At Sea Sensor (MATSS), Ford Island and Mauna Kapu on Oahu; Pohakuloa Training Area (PTA) on the Big Island; Guam and Japan. PMRF is home to U.S. Navy active duty military and government civilians, Hawaii Air National Guard, Hawaii Army National Guard, government contractors, and other tenant organizations. Nearly 1,000 people live or work on the base.

PMRF’s Range Operations extends throughout the Pacific Fleet’s Area of Responsibility (AOR). The Contractor may be required to provide Range Operations services worldwide.

Normal Business Hours are from 0730-1600, Monday through Friday, except Federal Holidays.

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The contract observes ten Federal Holidays which are the Legal Public Holidays listed in 5 U.S.C. § 6103 (a). The Legal Public Holidays are as follows:

• New Year’s Day

• Birthday of Martin Luther King, Jr.

• Washington’s Birthday

• Memorial Day

• Independence Day

• Labor Day

• Columbus Day

• Veterans Day

• Thanksgiving Day

• Christmas Day

Government Office closures whether declared by Federal statute, Executive Order, in preparation for severe weather events, in response to a disaster, whether natural, man-made or for any other reason, are not Federal Holidays for purposes of this contract.

Table 1.1 – Exercises / Operations / Missions /Audits / Inspections

TYPE FREQUENCY EFFORT

Calibration Lab Certification Every three years Joint Navy and Marine Corp Audit Certification Team (JNACT), in accordance with the Naval and Marine Corps Calibration Laboratory audit/Certification Manual, NAVAIR 17-35QAC-

Crane Audit Annually PREPARATION

Occurs 4-6 weeks prior to the audit. Areas of preparation include review of crane operational procedure, licensing and training credentials, surveillance documentation compilation, operator daily checklist document, previous year’s audit findings, and scheduling of a demonstration lift, pre-inspection of rigging gear, and an informational briefing prior to the audit.

INSPECTION

Typically lasts three days. The in-brief is conducted the first day. Out-brief is conducted the third day. The auditors will review all operators and supervisory documentation relating to crane operations. One or more shops will be required to demonstrate a pre-lift briefing, daily inspection of a crane, and a lifting sequence or actual lift.

DRAFT

TYPE FREQUENCY EFFORT

Cybersecurity Inspection

(CSI)

Command Cyber Readiness Inspection (CCRI)

Every three years

(more frequently for high-risk systems)

PREPARATION

Occurs in the six to eight weeks prior to the inspection. All aspects of Information Technology and Cybersecurity are prepared for inspection, including IT Infrastructure security configuration, patching, installing compliant software, personnel IT/Cybersecurity training and qualification standards, policy and physical security. All personnel will participate in inspection readiness activities pertinent to their area of expertise or responsibility.

INSPECTION

Typically lasts one week, Monday through Friday. An inspection team will deploy team members to meet with PMRF personnel, government and contractor, to examine every IT area. An inspection introduction and orientation session is held on Monday, hot washes on Monday through Wednesday, and out-brief on Friday.

Foreign Fleet Training Est. 4-6 times per year

Predominantly scheduled during the 0730-1600 weekday work period, with periodic extension to 1800. Approximately 4-6 times per year, Saturday operations to support training may be authorized.

Foreign Military Sales Est. 2-3 times per year

Predominantly scheduled during the 0730-1600 weekday work period, with periodic extension to 1800. Approximately 2-3 times per year, Saturday operations to support training may be authorized.

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TYPE FREQUENCY EFFORT

Installation Training Exercises

Est. 6-8 times per year

Training and Readiness Department executes all Hazards Emergency Management Exercises.

Development of the exercises includes pre-planning meetings, Operational Risk Management (ORM) and record keeping leading up to execution. (e.g., HURREX, Citadel, Anti-terrorism/Force Protection (AT/FP)).

Level of effort participation by designated workforce includes membership on the Installation Training Team (ITT) that requires members to be Personnel Qualification Standard (PQS) qualified for Shore Training Team Member/Leader. Manpower is required for support of all safety mitigation developed for the exercise and support as role players. Participation and input for After Action Reports (AAR).

Major Test Operation Est. 6-8 per year These complex operations typically entail a two week work up period of systems checks and rehearsals. If range loading is high supporting other customers, it is common for these system check and rehearsal requirements to be scheduled after normal working hours.

Major events leading up to the mission game day may include three dress rehearsals, a mission day, and potentially two back up days. Multiple systems on the range, along with integration of multiple non-range guest sensors is required to be operational and manned to meet support requirements. Operations on these days can be up to 14 hours and/or may include staggered shifts, with work start times being anytime in a 24 hour period.

National Guard Approximately four times per year

Operations are required for four hours each day on Saturday and Sunday to support the National Guard (Army and Air Force).

Non-Major Test Operation Est. 6-12 per year Less-complex test events that use fewer range resources than major complex operations.

DRAFT

TYPE FREQUENCY EFFORT

Pacific Dragon

(PACDRAGON)

Biennial This exercise is generally held before, during or after RIMPAC and typically entails a one week work up period of systems checks and rehearsals.

Exercise may include one or two dress rehearsals, a mission day, and potentially two back up days.

Multiple systems on the range are required to be operational and manned to meet support requirements. Operations on these days can be up to 14 hours and/or may include staggered shifts, with work start times being anytime in a 24-hour period.

Pilot Proficiency Training Qualification

Approximately three days per month

Operations are extended four hours per day to support pilot proficiency training.

Rim of the Pacific (RIMPAC) Biennial Every other year in even years (July timeframe), the range supports a major multi-national Fleet Training live-fire exercise. Operations entail approximately three continuous weeks (including weekends) of support for about twelve hours per day. Nearly all capabilities of the range will be employed during this period.

Routine Fleet Training Recurring Predominantly scheduled during the 0730-1600 weekday work period, with periodic extension to 1800. Approximately four to six times per year, Saturday operations to support Fleet units may be authorized.

Submarine Command Course Biannual Two week periods in February and August of each year, the range supports 24/7 operations for submarine training. These operations entail continuous support from communications/networks, underwater instrumented ranges, some of the surveillance and tracking radars, torpedo and underwater target recovery assets, and the Range Operations Control Center.

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TYPE FREQUENCY EFFORT

Western Pacific (WESTPAC) Fleet Training

Est. 4-8 times per year

Predominately occurring in operating areas off of Guam, Northern Marianas Islands, and Japan, though there may be non-frequent requirement (single event annually) to surge to alternate areas in WESTPAC (e.g., Marshall Islands, Philippines, South Korea, Australia) as well as Continental Unites States (San Diego, White Sands Missile Range, Naval Air Weapons Center Pt. Mugu and Patuxent River) and Europe (United Kingdom).

The types of support include deployment of mobile and portable range capabilities for Navy major exercises, unit level training, Joint events (other services), combined events (US and Foreign Military) and Test and Evaluation events.

The mobile and portable capabilities include underwater tracking range, surface targets, aerial targets, electronic warfare threat simulation equipment, and range boats. The personnel surge may include a major team to employ and operate the portable underwater tracking range, aerial targets, portable electronic warfare assets, and range boats located in WESTPAC, or the augment of a team made up of PMRF Government and Military personnel.

1.3 – STRUCTURE OF PWS

Section 1 of this PWS (this section) provides introductory and background information.

Section 2 of this PWS provides General Scope, which applies to the entire contract.

Section 3 of this PWS provides the Detailed Scope, which is organized into five Functional Areas. Each Functional Area (FA) contains a specific and logical grouping of services. The five FAs are as follows:

FUNCTIONAL AREA DESCRIPTION

FA-1 General Management and Administration FA-2 Base Sustainment FA-3 Phase-In / Phase-Out FA-4 Base Operations FA-5 Range Operations

When a specific requirement within a FA conflicts with Section 2, the requirement within the FA shall prevail (take precedence).

Section 4 of this PWS contains the Service Performance Summary Tables organized by FA.

Section 5 of this PWS provides general contract requirements.

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1.4 – TECHNICAL PROPOSAL CERTIFICATION

The Contractor warrants its proposal, including but not limited to proposed approaches, staffing, methodology, or work plans, will meet the performance objectives set forth in this contract during the execution thereof. The Contractor is not excused from meeting performance objectives in the event their proposal proves inadequate, as conceived or executed to meet the performance objectives.

The Contractor warrants its proposal incorporated herein by reference will meet or exceed the performance objectives set forth in this contract.

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2.0 – GENERAL SCOPE

The Contractor shall provide Base Operations Support (BOS) Services to PMRF sites within the State of Hawaii.

The Contractor shall provide Range Operations Support (ROS) Services primarily at PMRF. The Contractor may be required to perform ROS services in support of Fleet Training or Test and Evaluation worldwide, with the majority services performed within the Pacific Fleet AOR.

2.1 – FEDERAL AND LOCAL STATUTES, REGULATIONS, OTHER DIRECTIVES,

INSTRUCTIONS, AND REFERENCES

The Contractor shall comply with all applicable federal and local statutes, regulations, other directives, instructions, and references as they apply to services covered by this specification for all Functional Areas including, but not limited to, those listed in J-FA1-03 (References, Instructions and Directives).

Additional instructions, directives and references are listed in each Functional Area.

Comply with the current version/series at time of award of the contract of all references in the FAs unless specifically approved otherwise by the Contracting Officer.

Throughout this contract, statutes and regulations are referenced. It is the Government's intent that the Contractor conforms to all statutes, federal and local regulations. It is also the Government's intent that applicable regulations be conformed to, however, the Contractor is expected to seek waivers and to assist PMRF in obtaining waivers where such waivers will allow the Contractor to operate more efficiently and effectively.

2.2 – AUDITS, INSPECTIONS AND GOVERNMENT VISITORS

The Contractor shall provide cooperation and assistance for all inspections, reviews, and audits conducted by the Government within the purview of this contract. Other commands, departments or agencies often visit the agencies supported by this ROS-BOS contract. These visits may result in recommendations for changes to enhance overall mission and/or comply with regulatory requirements. The Contractor shall provide any support that may be necessary including planning, preparation and knowledgeable personnel to conduct tours and inspections of the functional areas.

2.3 – INTERFACE WITH OTHER CONTRACTORS AND GOVERNMENT FORCES

Other Contractors and Government Forces may be engaged in work in support of the facilities and equipment covered by this contract. The Contractor shall coordinate and cooperate with all other Contractors and Government Forces to avoid conflicts in work schedules and performance. If conflicts with other Contractors and/or Government Forces cannot be satisfactorily resolved, the matter shall be referred to the Contracting Officer for a decision.

2.4 – CORRESPONDENCE

The Contractor may be required to draft official correspondence. However, no correspondence will be released by the Contractor purporting to be from, or on behalf of, the Government without written approval by the Contracting Officer.

All contractor correspondence (i.e., written, facsimile and email display) shall include the company name.

Other documents or reports produced by contractors or with contractor participation and being represented by the Contractor shall be disclosed as such and identified accordingly.

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2.5 – CONTRACTOR-FURNISHED MATERIALS

The Contractor shall provide new or factory reconditioned parts and components when providing maintenance and repair services as described herein. All replacement units, parts, components and materials to be used in the maintenance, repair, and alteration of facilities and equipment shall be compatible with that existing equipment on which it is to be used; shall be of equal or better quality than original equipment specifications; shall comply with applicable Government, commercial, or industrial standards (e.g., National Board of Underwriters or Underwriter's Laboratories, Inc., National Board of Fire Underwriters, National Electrical Manufacturer's Association, American Society of Mechanical Engineers) shall conform to the technical specifications, Section C and used per original design and manufacturer's intent. Items not listed in the technical specifications shall be of acceptable industrial grade and quality. If the original manufacturer has updated the quality of parts for current production, parts supplied under this contract shall equal or exceed the updated quality.

It is the Contractors responsibility to select a supply source and arrange for delivery to meet contract requirements; the Contractor may choose to use the Federal Supply System (FSS). Failure of any supply system chosen by the Contractor, including the FSS, will not in any way relieve the Contractor of the responsibility to meet the contract requirements.

2.5.1 – Contractor-Furnished Facilities

Any facilities above and beyond the Government-Furnished Facilities specified in J-2-01-01 (Facilities Baseline), for which the Contractor requires to perform this contract and will seek reimbursement for on this Contract, shall be included in the Contractor's Facilities Use Plan, which shall be reviewed and approved by the Contracting Officer prior to the Contractor taking action to secure such facilities.

2.5.1.1 – Leased/Rented Facilities

For facilities, which the Contractor wishes to lease or rent, the terms and conditions of such lease or rent shall be provided to the Government, with full description, justification, and rationale for such facilities.

If Lease / Rental Costs will be reimbursed by the Government, the Contractor shall obtain Contracting Officer approval prior to the Contractor incurring any facility lease / rental cost.

2.6 – MANAGEMENT

The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and performance standards. Such management includes, but is not limited to, planning, scheduling, coordination and interface with the Government and other contractors, cost accounting, report preparation, establishing and maintaining records, contract administration, human resources, customer liaison, and quality management. The Contractor shall provide personnel with the necessary management and technical expertise to ensure performance objectives and standards are met.

2.6.1 – No-Smoking Policy

The Contractor is hereby advised of the PMRF policy prohibiting smoking in any PMRF facility or vehicle, regardless of location, whether on-board any PMRF location or not, or otherwise covered by this contract (i.e., rented or leased by the Contractor). Designated smoking areas may be created outside, far enough away from entrances, ventilation intakes, or down-wind thereof, where smoke cannot possibly be introduced into facilities accidentally. The Contractor shall ensure the cleanliness of designated smoking areas.

DRAFT

2.6.2 – Work Control

The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of all work requirements as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and status reports shall be provided upon request by the Contracting Officer.

When requested by the Government, provide a written status report of any item of work within 24 hours of the inquiry.

2.6.3 – Work Schedule

The Contractor's work shall not interfere with normal Government business. Where interference is unavoidable, the Contractor shall minimize its impact and effects. The Contractor shall provide the Government advance access of all of its existing work schedules. The Contractor shall notify the Contracting Officer of any difficulty in scheduling work due to Government controls.

2.6.4 – Quality Management

The Contractor shall implement a Quality Assurance and Control Program that satisfies all contract performance objectives and provides a disciplined and systematic approach to providing services that addresses all contract requirements and that ensures that services provided meet or exceed contract performance standards and thresholds.

2.6.5 – Contractor Generated and/or Collected Information

Information generated and/or collected by the Contractor in the performance of this contract, in any media (e.g., electronic, paper), is considered to be Government owned (i.e., is not proprietary to the Contractor) and must be returned to the possession of the Government at the completion of the contract. This includes, but is not limited to, any Statements of Work (SOW), Performance Work Statements (PWS), data collected concerning facility/utility usage, data collected concerning consumption of materials and supplies, logs and records, maintenance records, inventories, databases, Standard Operating Procedures (SOP), training material and drawings. The Government shall have access to all such information upon request.

2.6.6 – Mutual Aid and Support Agreements

As a good neighbor, PMRF provides mutual aid support to the County of Kauai in support of emergencies and other urgent needs. Contractor-owned vehicles and equipment may be required to provide assistance to Local Governments. The Contractor shall participate in formulation of and execution of Mutual Aid Agreements with Local Governments.

2.7 – PERSONNEL REQUIREMENTS

The Contractor shall provide a sufficient number of competent and qualified personnel to perform the services identified in this contract and the Contractor's proposal. The Contractor’s Staffing Plan shall identify training, certification and qualifications requirements for personnel based on the requirements specifically identified by a Functional area, federal and local laws and policies (including regulations) regarding licenses, certifications, training, etc. of employees performing the specified services, and any applicable commercial certification requirements that apply to the performance of the contract services.

DRAFT

The Contractor is responsible for all training necessary to ensure current qualifications of personnel. The Contractor shall ensure personnel operating heavy and special purpose equipment are appropriately licensed, trained, and/or certified per requirements and/or the approved training/certification plan.

Training for Contractor personnel to meet qualification requirements shall be at no additional cost to the Government. Ensure that all certifications, licenses, clearances, and records of specialized experience for all personnel are current. Document and maintain updated personnel files.

Contractor personnel shall be fluent in the English language to the extent that they can converse with Government personnel and read and understand printed regulations, operating procedures, equipment manuals, training instructions and materials and any other documents required in the performance of their duties.

Personnel shall be fully knowledgeable of all safety and environmental requirements associated with the work they perform.

The Contractor shall, prior to the start of the contract, submit to the Contracting Officer an estimate of the number of personnel it expects to utilize at any one time on the contract. The Contractor shall provide to the Contracting Officer the names of responsible supervisory person(s) that are authorized to act for the Contractor.

2.7.1 – United States of America Citizenship and Legal Residency Requirements

No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of US citizenship is furnished, or, if an alien, legal residency within the United States is confirmed.

Whenever the Contractor intends to employ a non-US, citizen at PMRF, temporarily or permanently, the installation contract administrator and the installation security manager will be notified before the intended employee is allowed access to the installation.

Foreign nationals who do not have permanent resident alien status in the United States may not be employed, or sub-contracted, at PMRF.

Resident alien employees will not be assigned duties where unescorted entry into sensitive areas or access to classified information is needed.

Contractor employees requiring unescorted entry into sensitive work areas or access to classified information must be U.S. citizens, and meet eligibility criteria to be granted and maintain a U.S. security clearance as determined by duty assignment. Security Requirements, including facility access requirements, are covered in Section H of this contract.

2.7.2 – Use of Part-time Labor

The Contractor is prohibited from hiring any military, DoD civilian or other Contractor personnel in the performance of this contract except when specifically approved by the Contracting Officer.

2.7.3 – Key Personnel

The following requirements apply to both Government-determined and Contractor-determined Key personnel:

• Key personnel are responsible for and critical to the successful performance of the contract.

Interfacing between Key personnel and the general island populace is expected in the performance of this contract. Therefore, Key personnel must be able to proficiently communicate, in English orally and/or in writing, fluently enough to ensure quick and accurate communication between the two parties.

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• The qualifications of replacement candidates shall meet or exceed the qualifications stated in the position description provided in the Contractor's Technical Proposal. Section H contains specific rules for key personnel and key personnel substitutions.

• Expense associated with removal of personnel shall not be charged to the Government.

• The contractor shall fill vacant Government determined and Contractor determined Key personnel positions identified in the Contractor's Technical Proposal as soon as possible. Length of vacancies, measured from the date of departure for the incumbent to the date of arrival for the replacement, shall not exceed an average of 15 calendar days for scheduled (end-of-contract) departures or an average of 45 calendar days for unscheduled departures.

2.7.3.1 – Government-determined Key Personnel

Government-determined Key Personnel are:

• Program Manager

• Public Works Director

• Range Operations Manager

• Range Systems Manager

• Finance Section Head

• Information Technology Manager

• Other positions identified in other areas within this Performance Work Statement.

An individual cannot occupy more than one Government-determined Key Personnel position at the same time.

The Contractor shall submit with their Technical Proposal the names and qualifications of potential candidates for all Key personnel for Government review and contracting officer approval. Within 30 days after contract award, the Contractor shall fill Key personnel positions with Government-approved candidates.

Key personnel or designated temporary replacements shall be present at their duty station at all times.

Temporary incumbent lapses for vacation and business trips shall be no longer than 30 consecutive days and no more than a total of 45 calendar days each year, unless approved by the Contracting Officer.

Failure to meet other contract requirements shall not be tied to compliance or non-compliance with this requirement.

2.7.3.2 – Key Personnel Replacements

During the performance of the contract, the Contractor shall notify the Contracting Officer when it intends to remove or replace key personnel and provide the position description, statement of qualifications, current employment status, and letter of commitment of the proposed temporary substitutes or permanent replacements. The notification shall be submitted to the Contracting Officer in writing at least 15 days in advance of the intended hire date, so the Government may exercise its right to approve or disapprove the proposed candidate.

2.7.3.3 – Contractor-determined Key Personnel

In addition to specified Government-determined key personnel, the Contractor is to provide Contractor-determined key personnel as proposed in the Technical Proposal. As positions are vacated, the Contractor shall submit a statement of qualifications and current employment status for candidates proposed for filling the vacancies for the Government to exercise its right to approve or disapprove the candidate, as stipulated in Section 2.7.3.2 (above).

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2.7.4 – Employee Requirements

2.7.4.1 – Operational and Personnel Safety Consideration

PMRFINST 7000.2M sets a 14-hour continuous work restriction for Government Civilian Employees at PMRF to ensure the safe operations. Though the instruction does not apply to contractor employees, the contractor shall implement policies to ensure operational and personnel safety.

2.7.4.2 – Conduct of Personnel

Contractor and contractor employees, to include subcontractors, shall adhere to all policies, rules and regulations issued by the local installation commander pertaining to safety, security, fire prevention, sanitation, severe weather, use of tobacco, admission to the installation and conduct of operations.

Exceptions or specific guidance on how the policy or regulation may apply differently to the Contractor will be provided by the Government contracting officer on a case by case basis or on request. The Government may require the Contractor to remove any employees from the work site based on misconduct, security violations, use of incapacitating agents, or reasons determined to be in the Government's best interest. The installation commander has the authority under 18 U.S.C. 1382 (1972) to bar individuals from the installation. Removal of personnel does not relieve the Contractor from providing sufficient personnel to perform the services required by the PWS.

2.7.4.3 – Prohibition on Engagement in Business or Occupation

Contractor personnel are prohibited from engaging in any commercial enterprise or occupation on PMRF other than the work covered by the contract.

2.7.4.4 – Contractor Organizational Chart

The Contractor shall furnish to the Contracting Officer a copy of the Contractor's organizational chart of all management personnel with names, office addresses, position titles, e-mail addresses and telephone number(s). Updates will be provided within 24 hours of Government request.

2.7.4.5 – Workspace

Contractor workspace (i.e., office, laboratory and/or desk) shall contain a sign signifying the space is occupied by "contractor employee(s)" to ensure that Federal employees and the public know that they are not Federal employees. The sign and posting will be commensurate with the facility, area of operations and similar government signage in the assigned facility.

2.7.4.6 – Work Environment Identification

Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or in situations such as attending meetings/seminars such that the Contractor employee is not mistaken as an official government employee. All Contractor and subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

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2.7.4.7 – Uniforms

Contractor personnel are not required to wear uniforms unless specified for a particular function (i.e., Security Officer, Firefighter, EMT, etc.) within this PWS; however, they shall be dressed appropriately for a professional workplace and as required to ensure personal safety to include Personal Protective Equipment (PPE) required by SOP or job hazard analysis.

When identified in Section 3 of the PWS to support a specific function (i.e., Installation Security), the Contractor shall ensure that employee uniforms identify the individual as an employee of the company.

2.7.4.8 – Personal Appearance

Contractor personnel shall practice high standards of personal hygiene and maintain a clean, neat appearance while on duty.

2.7.5 – Operationally Sensitive Locations

J-FA1-07 (Locations Requiring Security Clearance), lists locations specifically designated where personnel working in these areas are required to be U.S. citizens and have a specified level of security clearance. The Government has determined these locations to be operationally sensitive areas. Personnel working in these locations shall meet the listed citizenship and clearance requirements as well as any additional requirements described in the individual functional areas. It is anticipated that the Contractor will staff certain operationally sensitive locations with personnel assuming a dual functional role to meet various contract conditions. There is no intent to dictate an organizational structure or staffing.

2.7.6 – Personnel Categories, Qualifications and Utilization

2.7.6.1 – Staffing and Personnel

Staffing and Personnel requirements/replacements are provided in Section H (Key Personnel) of this contract and within each FA of the PWS (essential personnel); the following paragraphs expand on them.

Key/essential Contractor employee types and categories, as well as their qualification requirements for each key/essential category and level, are detailed in a separate attachment to this contract, "Personnel Categories/Qualifications". The Contractor shall ensure applicable qualifications are maintained as required for each respective labor category and/or position held, throughout the duration of the contract.

The Contractor shall honor and be responsible to negotiate/re-negotiate labor agreements in place at start of this contract, and those that are due to expire during this contracts period of performance. The current CBA expires September 20, 2019.

2.7.6.2 – Medical Exams / Physicals / Clearances

In some cases, the candidate employee is required to periodically pass physical training/qualification/re-qualification regimens (e.g., flight-readiness certification for aerial photographer).

2.7.6.2.1 – Air Traffic Control Tower Controllers:

All Air Traffic Control personnel shall possess a valid Federal Aviation Administration (FAA) Class II Medical certificate, which requires annual validation.

2.7.6.2.2 – Security Personnel

Medical Physicals: A physician's certificate of acceptance for each guard stating the guard is fit for duty in accordance with identified standards (see FA-4). Physicals are required no later than ten calendar days from date of employment and annually thereafter.

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Drug Screening and Testing: All security employees shall be randomly screened no less than monthly with a sampling of at least 5% of the contract guard force. New employees shall be tested prior to their first posting under this contract. Positive results must be delivered within one day of receipt.

2.7.6.2.3 – Fire and Emergency Services Personnel

Medical Physicals: A physician's certificate of acceptance for each firefighter stating the firefighter is fit for duty in accordance with identified standards (see FA-4). Physicals are required no later than ten calendar days from date of employment and annually thereafter.

Drug Screening and Testing: Prior to employment prospective new hires shall be tested. In addition, all firefighters shall be tested not less than annually. In addition, 15% of all firefighters shall be tested on a random basis each quarter. Personnel may be tested at any time probable cause exists. The Contractor shall provide a certificate of testing within seven days of completion of any “positive” (failed) test and within 30 days of all “negative” (passed) tests. Certificate shall include name of those tested and date of test.

2.7.6.2.4 – Personnel Going to Sea

All contractor personnel going to sea on government owned vessels (i.e., MPC, MATSS) or contracted vessels will be medically screened prior to going to sea. Medical screening will be conducted at a minimum of every five years or any significant change in medical condition. It is the Contractor’s responsibility to ensure their personnel are medically qualified for support at sea. The Contractor shall provide, upon the request from the Government, confirmation that personnel have a current medical screening.

2.7.6.3 – Certifications, Licensing, Other Qualifications

The Contractor shall comply with all Federal, State, and County, licensing, certification, qualification, security screening, and/or warranting requirements applicable to the labor categories and positions for which their employees are hired.

Some positions require that the candidate employee demonstrate (by certificate, diploma, or other evidence of having met the requirements) by satisfactory completion of certain curriculum, courses, training, examinations and tests, or minimum on-the-job experience that they possess all specified qualifications for the candidate position. Examples are: various levels and kinds of driving licenses, heavy equipment and specialized equipment operators, air traffic controller/airport controller, aircraft handlers, airport line technicians and refuelers, ordnance handlers, telemetry and cryptographic technicians.

2.7.6.4 – Employee Training and Experience

The Contractor shall provide personnel sufficiently trained, experienced, and capable of full operation of all systems, equipment, and instrumentation such that they are able to make specific system adjustments to accommodate situations which deviate from the norm as the demands of the operation may dictate.

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2.7.6.5 – Training Program

TRAINING MANAGEMENT: The Contractor shall establish a comprehensive Proficiency and Cross- Functional Training Plan (PCFTP) to improve the ability to maintain a highly skilled work force over the life of the contract and maintain updated information about the employee's primary and cross-functional areas. The PCFTP shall define the goal, identify materials to cover, determine role specific competencies and skill levels, identify how competency measured, evaluate the effectiveness of the training program, training schedule and frequency requirements. The PCFTP shall define which category will be developed in-house and which will be sourced through external training companies.

The plan shall support all FAs on the contract. To include, but not limited to: System Engineering Systems, Cyber IT/Cybersecurity Workforce (CSWF), Ordnance, EHS, OSHA, DOT, Physicals, Transportation DMV licenses, CDL licenses, Pest Control, Construction and Heavy Equipment licenses, Material Handling Equipment (MHE), crane operator's, etc. The PCFTP will identify qualification methods/criteria for the trainers.

Training shall not interfere with range or base operations and personnel shall not be paid overtime to attend training sessions.

The Contractor shall assist the Government in instructing and evaluating PMRF range operations personnel per published instructions/guidance. The Contractor shall support the development, coordination, and maintenance of training, evaluation, and certification programs along with all associated products per published instructions/guidance. The Contractor shall provide initial and refresher training (e.g., IT/CSWF, Telemetry and Electronic Warfare Range Technicians, Range Contract Coordinator, Arms Ammunition and Explosives [AA&E], SNTC Operators, etc.)). The contractor shall provide a period training schedule to the Contracting Officer Representative (COR) 5 business days prior to the beginning of a task order period and shall provide updates within 5 business days of any changes.

Government personnel may attend training sessions provided the COR provides a list of attendees to the contractor no later than 3 business days prior to the initiation of the training event.

The Contractor shall establish and implement a training program, for areas not covered by training outlined in other Functional Areas, to ensure contractor personnel obtain and maintain appropriate qualifications and/or certifications required to meet all contract technical requirements.

The Contractor shall establish and maintain standards for contractor personnel qualifications and certifications:

MANDATORY TRAINING

During the course of the contract the Government may mandate training for all personnel on the installation such as Prevention of Sexual Harassment (POSH) and Combating Trafficking in Persons (CTIP) training. This training may be computer based or instructor based training as requirements are passed down. Contractor personnel will be expected to participate with these training requirements as identified and coordinated by the COR and to report compliancy to the COR office.

INITIAL (ONE-TIME) SYSTEM/EQUIPMENT TRAINING

Whenever PMRF accepts, receives or expects to receive new (in a special configuration, with new functional characteristics, with greatly improved capabilities) system, equipment, or software for which the Contractor could not reasonably be expected to be able to perform their tasking without added specialized training, the Government will arrange for special Contractor training on that system, equipment, or software for at least one employee. When critical, complex system training is required, the Contracting Officer or COR shall have the authority to authorize additional employees to attend the training. Thereafter, the Contractor shall be responsible for training/cross-training their personnel.

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2.7.7 – Personnel Administration and Policies

2.7.7.1 – Personal identification number

Each Contractor employee shall be assigned an individual and unique personal identification number, which will appear on the Common Access Card (CAC)…