J.1 Performance Work Statement.pdf

Attachment 1 SP3300-20-R-5003

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SECTION C - PERFORMANCE WORK STATEMENT (PWS) 3

SECTION C-1 GENERAL CONDITIONS AND REQUIREMENTS 3

C-1.1 SCOPE OF WORK 3

C-1.2 GENERAL OPERATING CONDITIONS 5

C-1.2.1 place of performance 5 C-1.2.2 period of performance 5 C-1.2.3 Federal Holidays 5 C-1.2.4 Current Duty Hours and Access to the Host Installation 5 C-1.2..5 work schedule 6

C-1.3 PERSONNEL 6

C-1.3.1 key personnel labor categories 8 C-1.3.2 non-key personnel LABOR CATEGORIES 9 C-1.3.3 personnel qualifications and certifications 10

C-1.4 SECURITY 11

C-1.4.1 Personnel Clearance 12 C-1.4.2 DOD Common Access Card (CAC)/Access Identification Badge (ID) 14 C-1.4.3 Information System Security 14 C-1.4.4 Contact of a Suspicious Nature 15 C-1.4.5 Safeguarding Information 15 C-1.4.6 Potential Operational Constraints 16

C-1.5 SAFETY, AND OCCUPATIONAL HEALTH (SOH) 16

C-1.6 PREPAREDNESS EXERCISES 18

C-1.7 TRANSITION PERIOD 18

C-1.8 CONTINUATION OF ESSENTIAL CONTRACTOR SERVICES 21

SECTION C-2 DEFINITIONS AND ACRONYMS 22

C-2.1 GENERAL DEFINITIONS 22

C-2.2 DOD DICTIONARY 22

SECTION C-3 GOVERNMENT-FURNISHED DATA SYSTEMS, MATERIALS, EQUIPMENT,

TRAINING, AND SUPPORT SERVICES 22

C-3.1 GOVERNMENT PROPERTY (GP) 22

C-3.1.1 GOVERNMENT FACILITIES 22

C-3.1.2 GOVERNMENT FURNISHED EQUIPMENT 23

C-3.1.3 INFORMATION TECHNOLOGY (IT) ASSETS AND DATA SYSTEMS 23

C-3.2 GOVERNMENT MATERIAL 24

C-3.3 GOVERNMENT TRAINING 24

C-3.4 GOVERNMENT SUPPORT SERVICES 25

SECTION C-4 CONTRACTOR-FURNISHED TRAINING, SUPPORT SERVICES AND

RESPONSIBILITY FOR GOVERNMENT FURNISHED EQUIPMENT 25

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C-4.1 CONTRACTOR RESPONSIBILITIES FOR GOVERNMENT-FURNISHED

EQUIPMENT 25

C-4.2 CONTRACTOR EQUIPMENT 25

C-4.2.1 DEFENSE PROPERTY ACCOUNTABILITY SYSTEM (DPAS) 27

C-4.3 TRAINING 27

4.3.1 RETAIL DISTRIBUTION OPERATIONS TRAINING 28

SECTION C-5 SPECIFIC TASKS 30

C-5.1 WAREHOUSING SERVICES AND PERFORMANCE REQUIREMENTS 30

C-5.1.1 Property Accountability 35

5.1.1.1 Liability for Mission Stock 35

5.1.1.2 Liability for Government Property 36

5.1.1.3 Indemnification and Limitation of Liability 36

C-5.1.2 Information Technology (IT)–Data Systems 37

5.1.2.1 distribution standard system (dss) and maintenance center productivity and labor management system (mcpalms) 37 C-5.1.3 Quality Control PLAN (QCP) 38

C-5.2 OFF-LOAD AND TALLY RECEIVING FUNCTION 40

5.3 STOW OF RECEIPTS 41

C-5.4 STORAGE/WAREHOUSING 41

C-5.4.1 CARE OF SUPPLIES IN STORAGE (COSIS) 43

C-5.4.1.1 Special Inspections 44 C-5.4.1.2 Warehousing ADHOCS 45 C-5.4.2 Controlled Material 45 C-5.4.3 Hazardous Material (HAZMAT) 46 C-5.4.4 Shelf-Life Material 46

C-5.4.5 WEIGHT AND CUBE NATIONAL STOCK NUMBER (NSN) PROGRAM 47

C-5.4.6 REWAREHOUSING OF MATERIAL 48

C-5.5 ISSUE 48

C-5.5.1 Stock Selection and Local Delivery 49

C-5.6 PHYSICAL INVENTORIES 49

C-5.6.1 FLOOR TO BOOK (COMPLETENESS) 51

C-5.6.2 WAREHOUSE MANAGEMENT SYSTEM (WMS) PHYSICAL INVENTORIES 52

C-5.6.3 RESEARCH OF POTENTIAL OR ACTUAL PHYSICAL INVENTORY

ADJUSTMENTS 52

C-5.6.4 DENIAL RESEARCH 55

C-5.6.5. ITEM DATA MAINTENANCE 55

C-5.6.6 LOCATION SURVEYS 56

C-5.6.7 ADHOC DISCREPANCY RESEARCH AND RESOLUTION 57

C-5.6.8 POTENTIAL BOOK TO BOOK PROCESSING 57

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C-5.7 INVENTORY AND REPLENISH LINE SIDE STOCK (LSS) BINS AND SHELVES 57

C-5.8 MATERIAL CONSOLIDATION SUPPORT FOR VEHICLE REPAIR/MAINTENANCE 59

C-5.9 SPECIAL PROJECTS/SURGE SUSTAINMENT 60

SECTION C- 6: APPLICABLE DIRECTIVES, PUBLICATIONS, INSTRUCTIONS, FORMS

AND REPORTS 61

C-6.1 GENERAL INFORMATION 61

C-6.2 DEVIATIONS FROM GUIDANCE 62

C-6.3 PUBLICATION CHANGES 63

C-6.4 DIRECTIVES AND PUBLICATIONS 63

C-6.5 MANDATORY REPORTS 65

C-6.6 TECHNICAL LIBRARY 65

C-6.7 TECHNICAL EXHIBITS 66

SECTION C - PERFORMANCE WORK STATEMENT (PWS)

A. The Defense Logistics Agency (DLA) is a United States (U.S.) Department of Defense

(DoD) agency that provides worldwide logistics support for the missions of the Military Departments and the Unified Combatant Commands under conditions of peace and war.

B. DLA Distribution Albany, located at the Marine Corps Logistics Base (MCLB), Albany, GA, has a requirement to provide distribution labor support service to the Marine Depot Maintenance Command Production Plant Albany (PPA) utilizing the Distribution Standard System (DSS) and Maintenance Center Productivity and Labor Management System (MCPALMS). DLA Distribution Albany, GA maintains the minimum necessary storage and warehousing functions and associated inventory management for depot-level repairables (DLR) and consumable repair parts to support the production lines at the PPA.

C. This contract is required to provide warehousing functions of receipt off-load and tally, stow, storage/warehousing functions, issue, and transport stock materials to support the PPA for various maintenance shops during the vehicle maintenance cycle to maintain the PPA’s production schedules. This labor contract will allow DLA Distribution Albany to increase its human capacity to meet surge requirements driven by maintenance production schedules.

The Contractor will be required to perform services both inside and outside, in open docks and may occasionally be required to perform services during overtime (e.g., due to production surges; unforeseen requirements requested by the PPA).

SECTION C-1 GENERAL CONDITIONS AND REQUIREMENTS

This Section provides general information relating to the conditions of operation and general requirements relating to the material and distribution services performed at the DLA Distribution Albany.

C-1.1 SCOPE OF WORK

A. The Contractor shall operate and perform the Distribution Center functions within the scope of this contract in a sustained auditable environment. The Government will use Independent

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Public Accountant (IPAs), which Distribution Centers will be under constant state of audit.

There are two main types of audits: one audits the accuracy of quantity held and one audits process adherence to audit control objectives The IPAs will audit the Distribution Operations using process audits to evaluate the operation against the DLA Distribution Standard Operating Procedures (SOP), Process and other established policy and regulations reference this contract. The Contractor shall perform warehousing support services including off-load & tally, stow of receipts, warehouse and storage activities, inventory, issues, material consolidation, line side stock, distribution, delivering and accounting for retail level material to support the Marine Corps Logistics Base (MCLB) Marine Depot Maintenance Command (MDMC). The Contractor shall provide logistical support functions ensuring adequate warehousing for supplies and material is maintained to sustain the MDMC mission. The Contractor shall participate as requested in collaboration efforts to optimize stock availability, stock positioning and delivery requirements to MDMC.

The Contractor shall provide the names of two Contract employees 30 calendar days prior to the start of full performance, who shall be the initial primary contact point for all requirements related to the support of the MDMC. In addition to the use of DSS IAW C- 5.1.3.1, the Contractor shall use DSS-Retail and the MDMC MCPALMS. The DSS-Retail functionally is the primary system for performing the warehousing, inventory and issue functions for retail coded material. DSS-Retail does not include automated manifesting. The Contractor is provided minimum working space within the MDMC Maintenance Facility to perform the Line Side Stock Requirement. NOTE: The Contractor is NOT responsible for receiving processes for retail material, other than off-load and tally. The Government will perform the receipt functions and the Contractor shall perform off-load and tally and remaining functions from the Stow to Local Delivery Processes.

B. The Contractor shall provide all management, supervision, and labor to perform all contract requirements. The Contractor shall utilize DSS and MCPALMS to control and track material flow.

C. DLA Distribution Albany is located in Albany, Georgia and is a tenant of MCLB, Albany. DLA Distribution Albany Retail currently encompasses approximately 284,000 square feet of covered storage space and approximately 100,000 square feet of open storage space. DLA Distribution Albany will support the PPA where ground combat equipment is repaired, rebuilt, or overhauled and includes both wheeled and tracked vehicles such as but not limited to Amphibious Assault Vehicles, Light Armored Vehicles, Trucks, Cranes, Generators, and Components (Mechanical, Hydraulic, Electrical and Electronics).

D. The Contractor’s primary interaction with the Government shall be through the Contracting Officer (KO) and Contracting Officer’s Representative (COR). The Government and the Contractor may have employees working in the same areas, however, general instructions on limitations or deadlines, and additional instructions on unusual assignments or those that vary from established procedures will be provided from the COR through the Contractor’s Warehouse Manager for execution and dissemination to the Contractor’s employees.

E. During contract performance, the Government may implement process improvements or adjust production schedules and workload that could result in a reduction of the Contractor’s staffing, adjustment to contractor employee work schedules, staggered work schedules, or overtime. The Contractor’s Warehouse Manager shall participate in planning meetings and provide assistance in determining the best approach to executing any changes with minimal disruption to the Contractor’s performance.

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C-1.2 GENERAL OPERATING CONDITIONS

C-1.2.1 PLACE OF PERFORMANCE

A. The Contractor shall perform these services primarily in Building 1331, Building 1220 Bay 5, Building 1230 Bays 2 and 3, Building 1260 Hazmat, Building 2200 (small space in Maintenance Facilities), and other facilities as directed by the Government at DLA Distribution Albany, GA. If retail functions move to other facilities, the contractor shall operate out of those facilities.

C-1.2.2 PERIOD OF PERFORMANCE

A. This contract will be a five (5) year base IDIQ

C-1.2.3 FEDERAL HOLIDAYS

A. Federal holidays generally observed by Government personnel include:

Observed Federal Holidays

New Year’s Day Martin Luther King Day

Presidents Day Memorial Day

Independence Day Labor Day

Columbus Day Veterans Day

Thanksgiving Day Christmas Day

B. On the above holidays, the Contractor shall be on-call within two (2) hours to respond to emergency requisitions.

C. In the event an Executive Order issued by the President of the United States declares

Agencies of the Federal Government closed for a regularly scheduled workday, the Contracting Officer’s Representative (COR) will determine and advise the contractor on whether services are required for that day.

C-1.2.4 CURRENT DUTY HOURS AND ACCESS TO THE HOST INSTALLATION

A. The normal hours of operation for DLA Distribution Albany Government employees (e.g. the

Contracting Officer’s Representative (COR)) are Monday through Friday, 0730-1600, excluding Federal Holidays.

B. The Contractor shall perform services required under this contract during the normal operating hours of the PPA, which are 0600 to 1700 hours, Monday through Saturday except Federal holidays. The Contractor shall work Sundays and Federal holidays when operational requirements dictate and the COR will provide a minimum of a week’s notice.

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The Contractor shall be on-call Sundays and holidays for emergency requisitions. The Contractor shall respond to the COR within two (2) hours of notification.

C. Due to changing traffic requirements brought on by construction, changing missions, and security concerns within the host installation, access to the host installation is subject to change, sometimes with little or no warning. Inbound and outbound traffic restrictions may exist.

D. Force Protection Conditions (FPCONs) may affect access to the host installation and the Distribution Center. The FPCON is established by the host installation or higher national command authorities, and the Installation Commander is responsible for implementing the proper response to progressive levels of terrorist threats. FPCONs are normally displayed at most entrance gates, building entrances and office entrances. The Contractor shall adhere to and operate IAW any restrictions imposed, as a result of a FPCON. Measures implemented under the various levels of terrorist threat may impact the Contractor’s normal operational approach to distribution services. The Contractor shall ensure that distribution services are sustained during heightened security measures.

C-1.2..5 WORK SCHEDULE

A. The Contractor shall perform workload planning and adjust staffing as needed to ensure an adequate number of personnel are available to support the mission from 0600-1700 hours each workday. The Contractor shall adjust staffing to minimize the use of overtime. The Contractor may propose to implement an Alternate Work Schedule (AWS) or staggered work shifts as their approach to minimize the use of overtime. The Contractor shall be prepared to adjust operational hours when required by the KO or designee to support changes in the mission requirements.

B. The Contractor shall not work extended hours beyond the normal operating hours without the authorization of the COR. When notified by the COR that overtime is required, the Contractor shall request overtime in writing IAW Section H of the contract and provide an overtime report to the COR the next normal working day. The Contractor shall ensure that a Contractor Supervisor and/or Lead(s) are on site during any overtime worked to provide supervision to the Contractor’s employees.

C. The Contractor shall not work overtime without the prior coordination with the COR or KO.

The Contractor shall work weekends and Federal holidays when operational requirements dictate. Notice to work weekends or Federal holidays may be subject to last minute requests from the customer. The Project Supervisor must rearrange Contractor personnel schedules to minimize use of overtime hours. The Government reserves the right to require the Contractor to work a standard Saturday and/or Sunday Shift when there are temporary increases in workload or there is a valid customer requirement. This may require the Contractor to make last minute changes to the Contractor Employee schedules to accommodate this requirement.

C-1.3 PERSONNEL

A. This is a non-personal services contract to perform the tasks described. The government will not exercise any supervision or control over the Contractor’s employees performing the

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B. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. All Contractor employees shall wear ID badges conspicuously on his or her outer clothing above the waste at all times and shall identify themselves as Contractors while in the work place and at meetings.

C. The Contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Defense Logistics Agency via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government Fiscal Year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at:

http://www.ecmra.mil.

D. The Contractor shall provide the names and telephone numbers (to include mobile telephone for all Key Personnel in writing at the start of the transition period. All Key Personnel, upon notification, shall be on-site to meet with Government personnel within one

(1) hour during normal duty hours and within two (2) hours outside of normal duty hours, when not in an excused absence status. In the event of the replacement of any Key Personnel, the Contractor shall submit proposed substitution(s) to the KO or COR, in writing, IAW Section H, Special Contract Requirements.

E. The Government estimates the following labor categories in paragraphs 1.3.1, Key

Personnel and 1.3.2 Non-Key Labor Categories the Contractor shall identify to perform the requirements of the contract. This estimate does not prohibit the Contractor from using different labor categories.

F. All Contractor managers and supervisors shall:

1. Understand the importance and incorporate risk management and internal controls into the daily operations to combat fraud, waste, abuse, and mismanagement

2. Adhere to Contract Requirements, which includes Audit Sustainment requirements and Standard Operating Procedures

3. Responsible for mission compliance to internal controls, results of external and internal audits, inventory accuracy (arrival of truck, offload, stow of receipt, warehousing, inventory, issuance of materiel).

4. Plan, monitor and react to changing workload and resourcing variables, trend performance and understand what is driving sub-standard performance for corrective action

5. Empower Employees to stop work when there is a problem with any aspect of the process and get engaged to research and correct the issue, documenting the issue/resolution

6. Use documentation on issues for input to assessments on performance http://www.ecmra.mil/ http://www.ecmra.mil/

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7. Responsible for ensuring the execution of the accepted Quality Control Plan (QCP), results are reported IAW CDRL A005, QCP and appropriate performance correction processes.

8. Accountable and Responsible to assure supervisors and employees are trained to perform job task(s) completely, accurately, timely

G. All Contractor employees shall:

1. Understand the importance and incorporate risk management and internal controls into the daily operations to combat fraud, waste, abuse, and mismanagement

2. Adhere to Contract Requirements, which includes Audit Sustainment requirements and

Standard Operating Procedures

3. Stop work when there is a problem with any aspect of the process and get supervision engaged

C-1.3.1 KEY PERSONNEL LABOR CATEGORIES

A. The Government developed their estimate for performing the key personnel requirements using the following labor categories. Those individuals currently serving and performing the description of the key personnel requirements and the experience is included in their resumes, will be considered qualified, competent and eligible. The Contractor shall identify their labor categories to fulfil the Key Personnel requirements.

B. Project/Warehouse Manager. The Contractor shall designate a Project/Warehouse Manager who shall be on site for the duration of the contract. In the performance of these duties, the Contractor shall possess the basic knowledge and skills required to plan, control, manage, and be responsible for the successful completion of the work and shall be qualified to be the Contractor’s on-site POC for Government representatives. The Project/Warehouse Manager shall provide overall supervision for Contractor employees, to include, but not limited to planning and managing the contract professionally, ensuring that work is scheduled properly to obtain maximum use of resources, ensuring that accurate and timely reports are provided; effective supervision to prevent inefficient or wasteful methods in the performance of the labor-hours services ordered; ensure cost savings factors and quality controls are used to ensure work is performed as scheduled at a fair and reasonable cost. The Project/Warehouse Manager shall adjust staffing employee work schedules to meet customer requirements and minimize the use of overtime.

C. Warehouse Specialist Supervisor. The Contractor shall designate a Warehouse Supervisor who shall be on site for the duration of the Contract. The Warehouse Specialist Supervisor receives tasks from the Project/Warehouse Manager. In the performance of these duties, the Contractor shall possess the basic knowledge and skills required to plan, control, manage, and be responsible for the successful completion of the work. The Warehouse Specialist Supervisor shall be qualified to be the Contractor’s on-site supervisor and POC for Government representatives in the absence of the Warehouse Manager. The Warehouse Specialist Supervisor shall provide overall supervision for Contractor employees to include, but not limited to, planning and managing the project professionally, allocating resources, managing personnel and monitoring operation performance taking direction from the Government to ensure customer satisfaction, ensuring that work is scheduled properly to obtain maximum use of resources; ensuring that accurate and timely reports are provided;

effective supervision to prevent inefficient or wasteful methods in the performance of the labor-hour services ordered; ensure cost saving factors and quality controls are used to ensure work is performed as scheduled, and at a fair and reasonable cost. Spot checks

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C-1.3.2 NON-KEY PERSONNEL LABOR CATEGORIES

A. The Contractor shall identify their labor categories to perform the requirements of the contract. The Government developed their estimate for performing the requirements of this contract using the following labor categories. This estimate does not prohibit the Contractor from using different labor categories. Most contractor employees shall be required to operate the Government’s Warehouse Management System (WMS).

B. Stock Clerk Lead – The Stock Clerk Lead receives assignments from the Warehouse

Manager and/or Warehouse Supervisor; delegates subordinate responsibilities to assigned team and reports progress while working to receive, store, and issue materials. Counts, sorts, or weighs incoming articles to verify receipt of items or requisitions or invoice.

Examines stock to verify conformance to specifications. Stores articles in bins, on floor, or in shelves, according to identifying information such as style, size, or type of material.

Issues materials from stock. Prepares periodic special or perpetual inventory of stock.

Requisitions materials to fill incoming orders. Compiles reports on use of stock handling equipment, adjustments of inventory counts and stock records, or damage to stock, location changes, and refusals of shipments. May mark identifying codes, figures, or letters on articles. May makes adjustments or repairs to materials in stock. May cut stock to fill order.

Uses DSS and MCPALMS in the performance of the requirements.

C. Stock Clerk -DOL Category 21150. Receives, stores, and issues equipment, materials, supplies, merchandise, foodstuffs, or tools, and compiles stock records of items in stockroom, warehouse, or storage yard. Counts, sorts, or weighs incoming articles to verify receipt of items on requisitions, or invoice. Examines stock to verify conformance to specifications. Stores articles in bins, on floor, or on shelves, according to identifying information, such as style, size or type of material. Fills orders or issues supplies from stock. Prepares periodic special or perpetual inventory of stock. Requisitions articles to fill incoming orders. Compiles reports on use of stock handling equipment, adjustments of inventory counts and stock records, spoilage of or damage to stock, location changes, and refusals of shipments. May mark identifying codes, figures, or letters on articles. May distribute stock among production workers, keeping records of material issued. May make adjustments or repairs to articles carried in stock. May cut stock to fill order. Uses DSS and MCPALMS in the performance of the requirements.

D. Warehouse Specialist – DOL Category 21410. Performs a variety of warehousing duties which require an understanding of the establishment’s storage plan. Work involves most of the following: Verifying materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages; routing materials to prescribed storage locations; storing, stacking, or palletizing materials in accordance with prescribed storage methods; rearranging and taking inventory of stored materials; examining stored materials and reporting deterioration and damage; removing material from storage and preparing it for shipment. May operate hand or power trucks in performing warehousing duties. Must have MHE license and be capable of operating MHE with 4K and 6K capacity. Uses DSS and MCPALMS in the performance of the requirements.

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E. Supply Technician – DOL Category 01410. This position performs limited aspects of technical supply management work (e.g., inventory management, storage management, cataloging, and property utilization) related to depot, local, or other supply activities. Work usually is segregated by commodity area or function, and controlled in terms of difficulty, complexity, or responsibility. Assignments usually relate to stable or standardized segments of technical supply management operations; or to functions or subjects that are narrow in scope or limited in difficulty. The work generally involves individual case problems or supply actions. This work may require consideration of program requirements together with specific variations in or from standardized guidelines. Assignments require: (a) a good working knowledge of the governing supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines; (b) an understanding of the needs of the organization serviced; and (c) analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data to establish the facts, and take or recommend action based upon application or interpretation of established guidelines. Uses DSS and MCPALMS in the performance of the requirements.

F. Truck Driver – DOL Category 31360. Drives a truck within a city or distribution/industrial area to transport materials, equipment, between various types of establishments such as:

warehouses, piers, wholesale and retail establishments, or designated local delivery locations. Loads and unloads truck with or without helpers, performs daily maintenance and safety checks on the vehicle and ensures the vehicle is in good working order. As required, based on type of material being transported, successful completion of OSHA compliance training IAW DLAI 1307 Hazardous Material (HAZMAT) Training for Packaging Personnel Process Guidance prior to the beginning of full performance. (See TE 4.1, Contractor Training). May require use of WMS to generate/close out local delivery manifests.

C-1.3.3 PERSONNEL QUALIFICATIONS AND CERTIFICATIONS

A. Contractor employees shall have a minimum of two years related experience in the functions being assigned/performed Material handling equipment (MHE) operators will be required to obtain and maintain a valid operating permit for the specific type of MHE (4K and 6K capacity) operated during the performance period. The Contractor shall provide their employees with equipment operations training (See TE 4.1 Contractor Training). The Contractor employees who operate MHE shall undergo an initial physical prior to receiving the Operator’s license. The license must be renewed every three (3) years. The Contractor shall ensure all Contractor employees submit to and pass a controlled substance screening per the awardee’s company policy prior to working at DLA Distribution Albany, GA.

B. The contract work requires a variety of well-established warehousing and material handling methods and techniques. Contractor personnel must be proficient in reading and capable of communicating effectively in English. Contractor personnel must possess basic math skills and be familiar with the use of personal computers. Contractor personnel shall be capable of standing, bending, lifting, and walking for the majority of the day. Contractor personnel shall be capable of lifting and carrying moderately heavy material (up to 40 lbs.)

C. The Contractor shall be responsible for obtaining all necessary licenses and for complying with all applicable Federal, State, and local laws. The Contractor shall maintain updated copies of any applicable licenses and certifications for all employees and make available to the Government upon request.

D. Contractor employees that operate motor vehicles to include, but not limited to, light and medium trucks and MHE, shall maintain a valid state driver’s license with all class and

C-11 commodity endorsements required by Public Law 99-570 and state law for the type of vehicle operated or commodity being transported. If required, IAW Commercial Motor Vehicle Safety Act (Public Law 99-570, Title XII, 100 Stat. 3207-170), employees shall have a state issued commercial driver’s license to operate a vehicle with a gross vehicle weight rating of more than 26,001 pounds and any vehicle that is transporting HAZMAT.

C-1.4 SECURITY

A. The Contractor shall ensure the physical security of all Government property, accountable property or information provided under this contract is secured and protected against theft, sabotage, or other acts constituting illegal destruction. The Contractor and its personnel shall comply with the following security-related regulatory guidance:

• DLAM 5200.08 (Volumes 1-2) Physical Security Manual

• DLA 4306, Physical Security Program

• DLAI 5105 Reporting of Criminal Incidents

• DLAI 5200.01 Information Security Program

• DLAI 5205.02 Operations Security (OPSEC) Program

• DLAR 4145.11, Safeguarding of DLA Sensitive Inventory Items, Controlled Substances, and Pilferable Items of Supply.

• DoDM 5200.1 (Volumes 1-4), Information Security Program

• DoD 5200.2-R, Personnel Security Program

• DoD 5200.8-R, Physical Security Program

• DoD 5205.02-M, DoD Operational Security (OPSEC) Program Manual

• DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM)

• DoD 5220.22-R, Industrial Security Regulation

• DoD 5220.22-S, COMSEC Supplemental to Industrial Security Manual for Safeguarding

Classified Information

• DoD 2000.12, DoD Antiterrorism Program

• DoD 2000.16, DoD Antiterrorism Standards

• DoDI 5240.6, Counterintelligence (CI) Awareness and Briefing Program

B. The Contractor or any representative of the Contractor entering DoD locations to perform contract requirements shall abide by all security regulations and may be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving the DoD locations pursuant to installation regulations.

C. Contractor personnel shall conduct themselves IAW acceptable business decorum at all times. The Contractor shall remove any individual from the site whose continued presence or employment on this contract is deemed by the KO to be contrary to the public interest, deemed to adversely affect health, morale, welfare, or good order and discipline on the installation, or inconsistent with the best interests of national security. IAW USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 67, Military and Navy, Section 1382, the Installation Commander has the authority to bar individuals from the host installation.

D. In the event of a strike by Contractor personnel, the Contractor shall be responsible for the cost of any increased security as determined necessary by the Installation or DLA Distribution Director. Additionally, the Contractor shall be responsible to continue performance of the contract requirements at no additional cost to the Government.

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E. The Contractor shall report any security deviation or Practices Dangerous to Security (PDS), to include COMSEC, OPSEC, INFOSEC, etc., to the KO or designee within one (1) hour of discovery. PDS have the potential to jeopardize the security of sensitive information and material if allowed to perpetuate. Examples include, but are not limited to, failing to properly dispose of sensitive documents, leaving doors unsecured, allowing unauthorized access to Security Areas such as pilferable and hazardous storage, etc. These practices, when identified, shall be reported immediately to the KO or designee and the Contractor shall take the appropriate actions that includes but is not limited to making changes or providing training to ensure the security of sensitive information and material.

F. The Contractor shall report immediately to the KO or designee any suspected, alleged, or actual criminal incidents IAW DLAI 5105, Reporting of Criminal Incidents.

G. The Contractor shall monitor access to the facilities used by the Contractor and ensure that all overhead doors, warehouse doors, and windows are secured at the conclusion of the work day. The Contractor shall safeguard any keys issued to them from the Government.

H. The Contractor shall register all Contractor vehicles used in performance of the contract requirements and ensure that Contractor employee vehicles to be driven on the host installation, to include motorcycles, are registered with the host installation security office and are in conformance with State and local regulations in effect at the time of registration and as long as employed by the Contractor. Evidence of a valid driver’s license, vehicle registration card, and insurance are required for registration. Contractor employees shall maintain current registration and proof of insurance on all Privately-Owned Vehicles (POV) brought on host installation. The Contractor shall maintain current registration and proof of insurance on all Contractor-owned vehicles brought on the host installation.

I. The Contractor and its employees shall abide by host installation parking regulations. All vehicles shall be parked in designated parking areas only. The Contractor and its employees shall conform to Federal, State and host installation driving regulations.

C-1.4.1 PERSONNEL CLEARANCE

A. The Homeland Security Presidential Directive 12 (HSPD-12) established criteria for

Contractors who require a Common Access Card (CAC) for either physical access to an installation or access to government information technology (IT) systems. The Government requires Personnel Security Investigations (PSI) to establish that applicants or incumbents either employed by the Government or working for the Government under contract are suitable for the job and are eligible for a public trust or sensitive position. Upon favorable review and initiation of the PSI, Contractor personnel may be granted temporary Automated Information Systems (AIS) access pending final adjudication of the PSI. (See Contractor Investigative Requirements in the Technical Library). The required investigation for contractors in a position of trust requiring IT III access is a T1 or equivalent. A T1 is the investigation completed on an individual when the person begins employment under a federal contract. It is not a security clearance. The T1 for the IT III access addresses the past five years of an employee’s life. If the employee is placed in a position with a higher level of trust, a different level of investigation will apply. The Contractor shall follow the following procedures for obtaining a T1:

1. Each Contractor employee shall complete a SF 85, Questionnaire for Non-Sensitive

Positions, using the Electronic Questionnaire for National Security Positions (e-QIP)

C-13 located on the Office of Personnel Management (OPM) website, http://www.opm.gov/e-qip/.

2. The Contractor shall require electronic fingerprinting, if available, or provide two fingerprint cards (FBI Form FD 258) to the KO or designee who will forward them to the DLA Intelligence New Cumberland Security Office.

3. The SF 85 and fingerprint cards are submitted with the Contractor Investigative Request (CIR) annotating the appropriate designation and a DD Form 2875 (see paragraph C- 1.4.9, Information System Security).

B. CIR form annotating the appropriate designation shall be submitted for each contract employee. The Contractor shall possess the required Facility Clearance necessary for accessing classified or sensitive information or material. The Contractor shall possess a Facility Clearance to process its employees for Personnel Security Clearances. Further information for obtaining a Facility Clearance is available at the Defense Security Service website https://www.dss.mil/ma/ctp/io/fcb/.

C. Any Contractor employees identified to ensure an adequate number of personnel have access to or handle classified or sensitive information or material to perform the requirements IAW the DLA Distribution SOPs shall have the appropriate security clearances (secret or higher) as required by the DoD 5220.22-R Industrial Security Regulation, Chapter 2, Clearance Procedures, paragraph C2.3.2, Security Clearances for Personnel; and DoD 5220.22-M NISPOM, Chapter 2, Security Clearances, prior to full performance of contract requirements. New Contractor personnel shall obtain the appropriate security clearances prior to accessing/handling classified of sensitive information or material. In addition to the Personnel Security Clearances for access to classified or sensitive information or material, the Contractor shall possess the appropriate Facility Clearance and required to provide appropriate background investigation for all personnel requiring access to classified or sensitive information or material. Further information about obtaining a Facility Clearance is available at the Defense Security Service website (https://www.dss.mil/ma/ctp/io/fcb/). The Contractor shall possess a Facility Clearance to process its employees for Personnel Security Clearances.

D. All Contractor employees issued a security clearance under this contract shall complete an SF 312, Nondisclosure Agreement and DLA Form 1834 DLA Security Brief/Debrief Certificate and receive a briefing from the KO or designee or the Contractor’s Facilities Security Officer (FSO) or Security Specialist prior to starting work on the contract and/or handling classified or sensitive information or material. The Contractor shall direct any employee having a security clearance who ends employment with the Contractor to the KO or designee or the Contractor’s FSO to receive a debriefing and sign the DLA Form 1834.

The Contractor shall provide a copy of all briefings and/or debriefings to the KO or designee.

E. Not later than 15 calendar days prior to contract full performance start date, the Contractor shall provide the KO or designee access rosters of all personnel, with the appropriate security clearances, requiring access to restricted or controlled access areas. The roster shall include each employee’s full name, identification card number (if assigned), branch or section (if applicable), and security clearance (level of clearance and last investigation date, if applicable). The Contractor shall update the roster and provide to the KO or designee NLT five (5) workings days prior to the date of required access. The Contractor shall make all modifications to the rosters and provide an update to the KO or designee within 12 hours http://www.opm.gov/e-qip/ http://www.opm.gov/e-qip/ https://www.dss.mil/ma/ctp/io/fcb/ https://www.dss.mil/ma/ctp/io/fcb/

C-14 for employees whose employment has been terminated and for employees who no longer require access to restricted or controlled access areas.

C-1.4.2 DOD COMMON ACCESS CARD (CAC)/ACCESS IDENTIFICATION BADGE (ID)

A. Every Contractor employee shall obtain and possess a DoD Common Access Card (CAC) and/or an Access ID Badge, as required by HSPD-12 and DoD Manual 5200.08, Vol. 3.

Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary Information Technology (IT) access pending final adjudication of the PSI, the Contractor shall submit to the KO or designee a request for the DoD CAC IAW TE 1.2, CAC Procedures. The Contractor shall complete CDRL A001.

B. The Contractor shall safeguard all CAC and ID Badges. Contractor employees shall not share CAC and ID Badges. Each Contractor employee shall wear the ID Card(s) conspicuously on his or her outer clothing above the waist at all times while working on the installation. Personnel may be challenged and removed from the work area or denied access to the host installation if the ID Badge is not worn. The Contractor shall not display or use any badge as a means of personal identification outside the installation.

C. In the event that a Contractor employee damages his or her CAC and ID Badge, the

Contractor shall report the damaged CAC and ID Badge within two (2) working hours after discovery of damage to the KO or designee. The Contractor shall arrange for a replacement CAC or ID Badge. The Contractor shall return all government-furnished CAC or ID Badge(s) to the Government IAW Technical Exhibit (TE) 1.2 Common Access Card (CAC) Procedures. Contractor personnel failing to return their Government CAC or ID Badge are subject to criminal charges under United States Code (USC) Title 18, Chapter 1, Section 499 and 701.

C-1.4.3 INFORMATION SYSTEM SECURITY

A. Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary IT access pending final adjudication, but not less than fourteen (14) working days prior to the employee’s start date, the Contractor shall request Information Technology (IT) eligibility for an employee requiring access and passwords to the government-furnished data systems. All positions involving computer activities require a minimum IT III category eligibility. (IT eligibility categories are defined in Section C-2.1, General Definitions.) The Contractor shall submit a CIR and a DD Form 2875 (See CIR and System Authorization Access Requests (SAAR) document in Technical Library) for temporary IT III eligibility, with final IT III eligibility contingent upon receiving a favorably adjudicated T1 (see paragraph C-1.4.1, Personnel Clearance). If the Contractor requires a waiver for IT II eligibility, the Contractor shall submit justification for the eligibility to the KO or designee. IT II eligibility is for positions that involve a degree of access other than data entry; a minimum of one Contractor employee shall obtain IT II eligibility. The Government will notify the Contractor if and when a waiver is approved.

B. All Contractor personnel provided with access to government-furnished computers and systems shall observe IT security policies and procedures as provided by the COR. The Contractor shall notify the COR within 12 hours when, for reasons of personnel resignation, reassignment, termination, or completion of portions of the contract, Contractor personnel

C-15 no longer require access to government systems. If applicable, the Contractor shall comply with all Navy Marine Corps Information (NMCI) requirements and MARCORLOGCOM’s policies and guidelines for information assurance and information systems security when using Information Technology (IT) equipment and data systems. All Contractor personnel requiring access to a NMCI managed system shall sign a User Awareness Agreement provided by the COR, before receiving an initial network password.

C. The Contractor shall observe all copyright agreements. In the interest of protecting government systems from computer viruses, the Contractor shall not use public domain software nor shall Contractor personnel download software from public bulletin boards or Internet websites. The Contractor shall use only government-furnished software in performance of the contract requirements. Should the introduction of a computer virus or malicious destruction of computer software, stored information, or hardware result from the use of public domain software or from software taken from a public bulletin board or Internet website, the Contractor shall be required to repair the damage and incur all costs at no expense to the Government and without impact on delivery schedules.

C-1.4.4 CONTACT OF A SUSPICIOUS NATURE

A. Contractor personnel who have been contacted under suspicious circumstances shall report that contact immediately, either verbally or in writing, to their supervisor who shall report it within two (2) hours to the COR for action. Key contacts for reporting purposes are defined as:

1. Contact with an individual (regardless of nationality) that suggests to the Contractor employee that an intelligence gathering or terrorist organization may have targeted him or her for possible intelligence exploitation.

2. A request by anyone (regardless of nationality) for illegal or unauthorized access to classified or unclassified sensitive information.

3. Contact with a known or suspected intelligence officer from any country.

4. Contact with a foreign diplomatic establishment, whether in the U.S. or abroad, for personal or official reasons. Certain Contractor personnel in positions designated as “sensitive” by the Government may also be required to inform their chain of command in advance of the nature and reason for contacting a foreign diplomatic establishment or travel to countries on the State Department list whose interests may be adverse to the United States.

B. Additionally, Contractor personnel who have information about activities pertaining to espionage, terrorism, unauthorized technology transfer, sabotage, sedition, subversion, spying, treason, unauthorized release of classified or unclassified controlled information, or unauthorized intrusions into automated information systems shall report that information immediately to the COR for action.

C-1.4.5 SAFEGUARDING INFORMATION

A. The Contractor shall not allow access or disclosure of classified information or information regarding the operations of the DLA Distribution Albany to any government agency, non-government agency, or individual unless specifically authorized by the COR. The Contractor shall provide documents and files requested by such parties to the COR within

C-16 one hour of receipt of the authorized request. All files are the property of the Government and the Contractor shall turn all files over to the COR at the completion or termination of this contract.

B. The Contractor may be required to access data and information that is proprietary to a government agency or contractor or that is of such nature that its dissemination and use other than as specified in this contract would be adverse to the interests of the Government or others. The Contractor and its personnel shall not divulge or release data or information developed or obtained under performance of this contract except to government personnel who are authorized to receive the information or upon written approval of the COR. The Contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend other than as specified in this contract.

C. Disclosure of information regarding operations and services of the Distribution Center to persons not entitled to receive it, or failure to safeguard any classified information that may come into the Contractor’s control in connection with work under this contract, may subject the Contractor, its agent, or its employees to criminal liability under USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 37, Espionage and Censorship, Sections 793, Gathering, Transmitting or Losing Defense Information, and Section 798, Disclosure of Classified Information. Neither the Contractor nor its employees shall disclose or cause to be disseminated any information concerning the operations of the activity which could result in, or increase the likelihood of, the possibility of a breach of the Distribution Center’s security or interrupt the continuity of the Center’s operation.

C-1.4.6 POTENTIAL OPERATIONAL CONSTRAINTS

A. Force Protection Conditions (FPCONs) may affect access to the host installation and

Distribution Center. The FPCON is established by the host installation or higher national command authorities, and the Installation Commander is responsible for implementing the proper response to progressive levels of terrorist threats. FPCONs are normally displayed at most entrance gates, building entrances and office entrances. The Contractor shall adhere to and operate IAW any restrictions imposed, as a result of a FPCON. Measures implemented under the various levels of terrorist threat may impact the Contractor’s normal operational approach to distribution services. The Contractor shall ensure that distribution services are sustained during heightened security measures.

C-1.5 SAFETY, AND OCCUPATIONAL HEALTH (SOH)

A. DLA Distribution is pursuing recognition under the Occupational Safety and Health

Administration’s (OSHA) Voluntary Protection Program (VPP). A key element of VPP is to ensure Contractor employees are afforded the same safe and healthful work environment as DLA personnel. Contractors are responsible for their own safety and health programs and shall address the following :

• Management Leadership and Employee Involvement;

• Worksite Analysis;

• Hazard Prevention and Control;

o Identification of personnel to whom suspected hazards may be reported and when personnel should do so o Oral vs. written reports

C-17 o Protection against reprisals for people filing reports o Timeframes for investigation of alleged hazard and response to the employee filing the report

• Safety and Health Training

B. The Contractor shall document and submit to the KO or designee, for acceptance, a copy of their written Safety and Occupational Health (SOH) Program no later than 30…