IA01 Technical Exhibit 1 - PRS W9124D20R0016 (26FEB2020).pdf
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- Attached to
- Soldier For Life-Transition Assistance Program Federal contract opportunity
- Solicitation number
- W9124D20R0016
About this file
This technical exhibit and solicitation outline requirements for an Army Transition Assistance Program contract. Services required include operation of transition assistance facilities, providing pre-separation counseling, individual transition planning and financial counseling, Career Skills Program support, education and employment assistance, and event support. Performance is evaluated on metrics such as notification timelines and attendance rates. The solicitation seeks to award a single combination-type contract with firm-fixed-price and cost-reimbursement CLINs to support program locations throughout the continental US and at some OCONUS bases. The period of performance includes a 60-day phase-in and a 10-month base period plus four 12-month options. The 100% SDVOSB set-aside solicitation was issued by the Mission and Installation Contracting Command at Fort Knox and responses are due by March 30th, 2020.
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Text version
Performance Objective Standard Performance Threshold (Max Error
Rate Possibly “Zero Deviation
Method of Surveillance
Remedy
PWS 5.6
Notification (Pre-Day)
100% of commanders must be notified of Soldier eligibility at 18 months and NLT 12 months prior to transition from service this notification shall include scheduling of Initial Assessment.
100% receive notification of eligible Soldeirs and schedule Self-Assessment for individual Soldier
-Government surveillance
-TAP XXI
Reports -Client Questionnaire
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
PWS 5.8
Pre-separation briefings for eligible Active Component Soldiers and Family members
Schedule and assist 100% of clients with their initial assessment and pre-separation counseling once services are initiated.
90% receive pre-separation briefings;
90% receive pre separation briefings on time; 90% customer satisfaction with this
-Government surveillance
-TAP XXI
Reports -Client Questionnaire
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
PWS 5.9, 5.9.1, 5.12
Initial Individualized Counseling, Self-Assessment and Individual Transition Plan
100% of eligible Soldiers create and receive an individual transition plan NLT 30 after receving Self- Aseessment, IIC and completing Pre-separation counseling.
No deviation. -Government Surveillance
-TAP XXI
Reports
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
PWS 5.10.2
VA Benefits and Services
Schedule clients for VA briefings in TAP XXI and record attendance within two business day of receipt of VA roster.
No deviation. TAP XXI Reports
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
PWS 5.11.1
DOL Employment Workshops
Schedule clients for Department of Labor’s Employment Day and apply attendance within two business days of receipt of DOL roster.
100% receive DOL Employment workshop;
100% receive DOL Employment workshop on time;
-Government surveillance
-TAP XXI
Reports -Client Questionnaire Client Critque
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
PWS 5.11.5
DOL American Job Center
100% of eligible Soldiers are registered in the DOL American Job Center website
No deviation. -Government surveillance
-TAP XXI
Reports -Client Questionnaire Client Critque
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
PWS 5.8.1, 5.20
Career Readiness Standards/CAPSTONE
100% of Soldiers complete and scheduled for CAPSTONE
95% receive
CAPSTONE
-Government surveillance
-TAP XXI
Reports -Client Questionnaire Client Critque
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
PWS 2.1.22, 2.1.22, 2.1.23, 5.9.3
eBenefits
100% of eligible Soldiers are registered.
No deviation. -Government surveillance
-TAP XXI
Reports -Client Questionnaire
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
PWS 5.13.2 Financial Planning Workshop
Schedule clients to attend the financial planning workshop and record attendance within 2 business days
No deviation. -Government surveillance
-TAP XXI
Reports
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
PWS 5.13.6 Post Service Financial Planning Plan
100% of required Soldiers shall complete a Post Service Financial Plan NTL 180 days prior to separation date.
8% will complete PSFP NLT 270 days prior to separation date.
No deviation. -Government surveillance
-TAP XXI
Reports -Client Questionnaire Client Critque
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
PWS 5.15.1
MOS Crosswalk
Schedule all eligible clients to receive MOS Crosswalk training and record attendance within 2 business days.
No deviation. -Government surveillance -Questionnaire
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
TECHNICAL EXHIBIT 1 (26 Feb 2020) Performance Requirements Summary W9124D20R0016
Performance Objective Standard Performance Threshold (Max Error
Rate Possibly “Zero Deviation
Method of Surveillance
Remedy
TECHNICAL EXHIBIT 1 (26 Feb 2020) Performance Requirements Summary W9124D20R0016
PWS 5.15.4
Military Crosswalk/GAP Analysis
100% of required soliders complete a GAP analysis
90% completion rate -TAP XXI Reports -Clients Questionnaire
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
PWS 5.18.1
My Transition
Schedule 100% od Soldiers after initiation of services IAW the timeline in AR 600-81.
No deviation. -TAP XXI Reports
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
PWS 5.22
Education Track
100% of eligible transitioning Soldiers requesting education track shall be provided an opportunity for counseling support IAW AR 621-5
No deviation. -Government surveillance
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
PWS 5.26.2
Forward Transition Support Teams and Mobile Transition Teams
Provide like services as identified in PWS in support of Guard and Reserve Components through Mission Requests.
100% successful missions requested with counselor support
-Government surveillance
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
PWS 5.26.2
Phone calls to the Virtual TAP Virtual Center
95% Answered/Calls taken Abandoned rate of 5% or less
-Government surveillance
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
PWS Industry contact Database 1.5.30, 5.2.13, 5.2.17, 5.3.1, 5.3.6, 5.3.7, 5.9.3, 5.12, 5.22.8.9, 5.29.3, 5.29.4, 5.29.5, 5.30.1.4, 5.30.3.3, 5.30.2.2 Monthly Status Report
Provide information in the MSR as required in PWS
No deviation -Government surveillance
Determine “root cause” of clients who did not receive the requirement,. Re-perform as necessary at no cost to the government.
Performance will directly reflect in the end of year CPAR evaluation. “Non-performance that results in issuance of an NCR, and the identification of insufficient staffing will result in deductions IAW PWS para 5.4.1.”
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