HTC711-08-R-0019 Past Performance Questions 24 June 08.pdf

UNITED STATES TRANSPORTATION COMMAND

508 SCOTT DR

SCOTT AIR FORCE BASE IL 62225-5357

FROM: USTRANSCOM DIRECTORATE OF ACQUISITION 24 June 08

508 SCOTT DRNE

Scott AFB IL 62225-5357

SUBJECT: Past Performance Questionnaire for Solicitation HTC711-08-R-0019

The United States Transportation Command (USTRANSCOM), International Scheduled Services Division is in the process of evaluating offers for award of the CAT A Services contract. Under this contract, the contractor will provide international door-to-door freight service for full 463L pallet and less than full pallet loads. CAT A service includes time definite, door-to-door pick-up and delivery, transportation, Intransit Visibility, PowerTrack participation, and expedited customs processing of full and less than full pallet loads. Further, it includes the movement of hazardous, sensitive, perishable, oversized or unique cargo.

One of the significant considerations in proposal evaluation is the verification of the offeror's past and present performance on contracts which reflect the offeror's ability to perform on the proposed effort. We depend on information received from sources such as yours, which have had first-hand experience with an offeror, for the evaluation of the offeror's performance on those contracts. If information on this particular contractor has been entered into the Contractor Performance Assessment Reporting System (CPARS), please annotate that on the front of the questionnaire in the appropriate block. We will use this information, as well as the specific information obtained from this questionnaire, to complete our analysis of the offeror's past performance.

Our areas of interest in the offeror are summarized in the enclosed questionnaire. Our schedule is extremely tight and we need your written response no later than 29 July 2008. This schedule will allow us sufficient time to analyze the data prior to the start of negotiations.

To assist you in preparing your response and expediting your reply, the questionnaire may be typed or handwritten and then mailed (see questionnaire for mailing address) or "faxed" to (618) 256-2804 (DSN 576-2804), Attention: Tim Gould, USTRANSCOM or scanned and emailed to Timothy.Gould@ustranscom.mil. If faxed, please call Tim Gould at (618) 229-2486 (DSN 779-2486) prior to transmission. Your completed questionnaire will become a part of the official records.

Source Selection Information - See FAR 2.101 and 3.104

For Official Use Only

Source Selection Sensitive When Filled In

Your help is greatly appreciated and your prompt response will be one of the keys to the successful and timely completion of this award. Please call Tim Gould at (618) 229-2486 (DSN 779-2486) if you have any questions.

---l1 V.~

GR~V.HUNT

Contracting Officer

Attachment:

Questionnaire

PAST PERFORMANCE QUESTIONNAIRE

CAT A SERVICES

23 June 08

Introduction

The Department of Defense is conducting a competitive procurement to provide international door-to-door freight service for full 463L pallet and less than full pallet loads. CAT A service includes time definite, door-to-door pick-up and delivery, transportation, Intransit Visibility, PowerTrack participation, and expedited customs processing of full p~llet and less than full pallet loads. Further, it includes the movement of hazardous, sensitive, perishable, oversized or unique cargo.

Questionnaire Subject

To assist in evaluating proposals under this procurement, you have been requested to provide descriptive infonnation for the following contract NOTE: Remarks may be continued on separate pages. Please identify category and question number.

Contractor Name: _

Address: _

Program Manager:. _

Contact PhonelFax Number(s): _

Procurement Contracting Officer: _

Address: _

Contracting Officer (CO) PhonelFax Number(s): _

Current Administrative Contracting Officer (ACO): _

Address:

ACO PhonelFax Number(s): _

Contract Type:. _ Period ofPerfonnance: _

Original Contract Value: _ Final Contract Value: _

Description of Services provided in the Contract _

Questionnaire Instructions

Please provide your assessment of the level ofperformance associated with the contract for which you are a reference. Mark the appropriate block, indicating the contractor's past performance with the ratings provided below.

Rating Definitions

Choose the rating that most accurately describes the contractor's performance or situation. PLEASE

PROVIDE A NARRATIVE EXPLANATION FOR ANYRATINGS OFNEUTRAL OR LITTLE

CONFIDENCE.

High Confidence Based on the offeror's performance record, essentially no doubt exists that the offeror willsuccessfully perform the requ~e.d effort. . . _ __

Significant Confidence .jBased on the offeror's perfo~ance record, little doubt exists that the offeror will

-successfully perform the reqUired effort.

I

Satisfactory Confidence 'IBased on the offeror's performance record, some d~ubt exists the offeror will I' successfully perform the required effort.

___ - - - I

Neutral/Unkno~ INO performanc~' record is identifiable -----.1 Confidence

Narrative comments would be particularly useful and greatly appreciated. Space is provided for comments, and additional pages may be used if desired.

Please return your questionnaire directly to:

USTRANSCOM TCAQ-l Attn: Tim Gould 508 Scott Drive Scott AFB, IL 62225 Phone: Commercial: 618-229-2486 DSN: 779-2486 or Fax 618-256-2804 (DSN 576 2804).

email: Timothy.Gould@Ustranscom.mil

For mailed questionnaires, please mark envelopes as follows: "TO BE OPENED BY ADDRESSEE ONLY"

Thank you for your time and information.

1. Your Organization Name and Address:

Name:

Title:

Phone: FAX: E-Mail _

2. Contractor performed as the D Prime Contractor D Subcontractor D Key Personnel

Comments: _

3. Past Performance: Please characterize the level of the contractor's overall performance by placing an "X" in the appropriate block (LC= Little Confidence; N= Neutral or Unknown Confidence; S=Satisfactory Confidence: SC=Significant Confidence; HC= High Confidence)

Work Area LC N S SC HC (a). Provided qualified/experienced personnel and management to ensure successful performance.

(b). Demonstrated technical knowledge of lATA Dangerous Goods (Hazardous Cargo) shipping, storage, labeling, packing, handling, certification procedures, based on international and domestic air regulations.

(c). Responsive and knowledgeable of international and domestic freight customs clearance procedures to include host country relations.

(d). Demonstrated technical knowledge of shipping, storage, labeling, packing, and handling of temperature controlled items that include wet ice and dry ice shipments.

(e). How well did the contractor provide corrective measures for lost, damaged or astray shipments.

(t). Provided quality control procedures to ensure compliance with contract terms and conditions.

(g). Complied with contract transit time requirements.

(h). Provided complete and accurate Electronic Data Interchange (EDI) reports.

(i). How well did the contractor comply with electronic billing methods (e.g. PowerTrack) U). Demonstrated effective surge/redirection capabilities

(k). Provided tracking/tracing and timely Intransit Visibility for all shipments.

(1). Demonstrated effective supply chain security.

(m). Demonstrated knowledge of 463L pallets and outsize cargo shipping and handling.

Any additional comments:

4. Has any part of this contract been tenninated for default or convenience?

YES _ NO _

IfYES, please explain the reasons for tennination (i.e. inability to meet cost or delivery schedules, performance, etc.)

5. How would you rate the contractor's overall performance (place an "X" in the appropriate block)?

High Significant Satisfactory Unknown Little _

Comments:

6. Would you award to this contractor again? Yes, _ No _

Explain:

7. Any additional comments: