22F8004_PWS.pdf
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- Attached to
- MDA IT Operations & Engineering Solutions (MIOES) - CANCELED Federal contract opportunity
- Solicitation number
- HQ0857-MIOES-ZA
- Issued by
- DOD Missile Defense Agency
About this file
This document is a Performance Work Statement (PWS) for the Facilities Engineering & Operations Task Order (TO) under the Integrated Research & Development for Enterprise Solutions (IRES) contract. The PWS outlines the contractor's responsibilities for maintaining and sustaining the Missile Defense Integration and Operations Center (MDIOC) facilities and infrastructure systems located at Schriever Space Force Base in Colorado Springs, Colorado.
Key requirements include engineering, operating, and maintaining MDIOC facilities and equipment; performing preventative, predictive, and corrective maintenance; ensuring reliability, availability, and maintainability of critical systems; implementing a computerized maintenance management system; developing plans and reports; and providing various facility services. The PWS establishes Service Summary Items that will be used to assess contractor performance. The period of performance is 5 July 2022 to 8 August 2025 under a FPIF task order. The contractor shall furnish all necessary labor, services, and materials, except as specified as government-furnished.
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Text version
Missile Defense Agency
Integrated Research & Development for Enterprise Solutions (IRES)
PERFORMANCE WORK STATEMENT
1 June 2022
Updated 8 March 2023 (Rev B)
Contract Number:
HQ079617D0001
Task Order Title:
Facilities Engineering & Operations
Task Order Number:
HQ085722F8004
Period of Performance:
5 July 2022 – 8 August 2025 ii
Task Order Type: FPIF
TASK ORDER REVISION HISTORY
Rev Description of Changes Date 0 Contract Award 1 June 2022 A Updated Exhibit C, CDRLs (All CDRLs C001 through C010) 27 December
B Updated Exhibit C, CDRLs C003 and C010 8 March 2023 iii
TABLE OF CONTENTS
1.0 Statement of Need
2.0 Background
3.0 Scope
4.0 Service Summary Items
5.0 Contract Deliverable Requirements List (CDRL)
5.1 CDRL Identification
5.2 CDRL Tailoring
5.3 Non-CDRL Deliverables
6.0 Milestones
7.0 Government Property/Government Furnished Property/Government Furnished Information/Contractor Acquired Property
8.0 Special Requirements
9.0 Applicable Directives/Regulations
10.0 Statement of Objectives and Outcomes
10.1 Task Order Administration
10.1.1 Task Order Management
10.2 Life Cycle Engineering
10.2.1 Facility Systems Engineering
10.2.2 Design Engineering
10.2.3 Asset Management
10.2.4 Fully Utilized Computerized Maintenance Management System
10.2.5 Integrated Strategic Planning Process
10.3 Facilities Operations and Maintenance
10.3.1 Integrated Work Control Center
10.3.2 Reliability Centered Maintenance
10.3.3 Preventative and Predictive Maintenance
10.3.4 Configuration Management
10.3.5 Corrective Maintenance
10.3.6 Reliability, Maintainability, and Availability Engineering
10.3.8 Critical Systems
10.3.9 Non-Critical Systems
10.3.10 Facility Services
iv
11.0 Enclosures
1.0 Statement of Need
In support of the MDA’s mission of Research, Development, Test, and Evaluation (RDT&E) for MDS elements and components, MDIOC Facilities Management (MSF and SSM) is responsible for managing and maintaining infrastructure systems and ensuring they are in optimal condition. The objective of the Facilities Engineering and Operations (FE&O) Task Order (TO) is to procure efficient and effective facilities engineering, operations, and maintenance at the
MDIOC.
2.0 Background
TOs issued on the IRES contract that are considered predecessor TOs to this Performance Work Statement (PWS) include the following:
• 18F8004, Rev F: Facilities Engineering and Operations
MDA has a continuing need for the research, development, test, evaluation, and integration of MDS components. These activities are generally conducted within the MDIOC mission execution platform and leverage a common enterprise communications and IT capability to simultaneously conduct MDS testing, Warfighter training, and operations support for multiple MDA directorates and Combatant Command (CCMD) requirement owners. Facility infrastructure systems are operated, maintained, and sustained in a coordinated and synchronized manner to reduce impact and risk to operational and RDT&E missions.
As a strategic asset, the MDIOC is a secure, multi-purpose and highly reconfigurable research, test, and operations complex comprised of 2 separate facilities (i.e., Buildings 720 and 730).
There are approximately 2,200 military, Government, and contractor personnel permanently assigned to the MDIOC. The MDIOC resides within a Peterson-Schriever Garrison restricted area on Schriever Space Force Base (SFB), Colorado Springs, CO (COS).
Building 720 is the MDIOC research and operations complex. It is a ~536,000 square foot facility that includes numerous element-level laboratories, Special Access Programs (SAPs), test centers, conferencing facilities, and operational capabilities supported by highly reliable facility, communications, and IT infrastructure. The complex has an 8,575 square foot presentation center, a 19,880 square foot data center, and an 11,060 square foot main communications hub.
The open-span architecture of Building 720 allows for rapid reconfiguration of work areas, IT, and communications resources via an accessible between-floor central cable chase and modular workspace configurations.
Building 730 is the MDIOC Consolidated Support Facility (CSF). It is a ~110,500 square foot facility that provides administrative office space, conferencing facilities, an international events center, and food service (i.e., a dining facility). Building 730 connects to Building 720 via the main entrance lobby and the basement.
3.0 Scope
The contractor, as an independent entity and not an agent or employee of the Government, shall furnish to the Government all necessary labor, services, and materials (except as specified by the Government) required to engineer, operate, maintain, repair, and sustain the facilities, equipment, and infrastructure systems at the MDIOC. The contractor shall also be responsible for break room appliances (microwaves, refrigerators, coffee makers) in the two MDA occupied spaces at Cheyenne Mountain Space Force Station (CMSFS).
4.0 Service Summary Items
IAW the HQ079617D0001 Attachment J-06, IRES Performance Evaluation and Incentive Plan, Service Summary Items (SSIs) 1–4 are common (i.e., required) on all TOs and will be assessed at the contract level (i.e., all TOs receive the same rating—a one fail, all fail model).
SSIs 5–11 identified below capture the specific TO SSIs deemed essential to successful execution of the TO.
SSI Definition Name CDRL Quality (Weight: 15) Identifier SSI #5 Definition Delivery of CDRLs that are compliant with the DD Form 1423.
Measurable Concept
Quality of Delivered CDRLs.
Questions Addressed
Was the CDRL delivered IAW the DD Form 1423?
Baseline Measure CDRL documentation complete and delivered IAW the DD Form 1423.
Critical: The justification for critical comments must identify violations of the law or contradictions of Executive Branch policy or of policy established in MDA Issuances.
Substantive: Substantive comments are made when wording or statements in the document appears to be or is potentially unnecessary, incorrect, misleading, confusing, or inconsistent with other wording or statements.
Administrative: Comments that address minor items such as typographical, format, and/or grammatical errors.
Technical Performance Measures
CDRL delivered IAW the DD Form 1423. Approved with less than three critical comments, less than five substantive comments, or without comment.
QPI:
CDRL delivered IAW the DD Form 1423. 3–5 critical comments or 5–10 substantive comments.
CDRL delivered IAW the DD Form 1423, with 5–7 critical comments or 10–12 substantive comments.
CDRL delivered with greater than 7 critical comments and greater than 12 substantive comments.
Notes Each CDRL will receive an SSI score. The final score for each six-month evaluation period will be the average of the SSI scores of all CDRLs delivered during that period. The SSI score at the end of each Program Review Board (PRB) review period will be the average SSI scores of all CDRLs delivered from the beginning of the TO to the end of that respective PRB review period.
Administrative comments will have no impact on score.
Name Preventative Maintenance (Weight: 15) Identifier SSI #6 Definition The contractor performs PM work including, but not limited to, PdM and PM activities IAW with Section 10.3.2.1 of this PWS.
Measurable Concept
Completeness of scheduled PM activities.
Questions Addressed
Were the PM activities completed within schedule?
Baseline Measure 100% of the scheduled PM activities were completed on schedule.
Technical Performance Measures
95-100% of the scheduled PM activities were completed on schedule. QPI:
More than 90% to less than 95% of the scheduled PM activities were completed on schedule.
More than 80% to less than 90% of the scheduled PM activities were completed on schedule.
80% or less of the scheduled PM activities were completed on schedule. 0 Notes The contractor shall perform the proactive maintenance activities IAW the
PWS to accomplish the target goal of 100% within the contractor’s scheduled time period. The final score for each six-month evaluation period will be the average of the SSI scores. If maintenance is performed as required and equipment conditions are communicated to the Government, then failures are not contractor caused.
Name Corrective Maintenance (Weight: 15) Identifier SSI #7 Definition The contractor performs CM activities IAW Section 10.3.2.2 of this PWS.
Measurable Concept
Completeness of scheduled CM activities.
Questions Addressed
Were the CM activities completed within schedule?
Baseline Measure 100% of the scheduled CM activities were completed on schedule.
Technical Performance Measures
More than 95% to less than 100% of the scheduled CM activities were completed on schedule.
QPI:
More than 90% to less than 95% of the scheduled CM activities were completed on schedule.
More than 85% to less than 90% of the scheduled CM activities were completed on schedule.
More than 80% to less than 85% of the scheduled CM activities were completed on schedule.
80% or less of the scheduled CM activities were completed on schedule. 0
Notes The contractor shall perform the CM activities IAW the PWS to accomplish the target goal of 100% within the contractor’s scheduled time period. The final score for each six-month evaluation period will be the average of the SSI scores. The scheduled CM activities will be IAW the WO priority levels reflected in Maximo (refer to Section 10.3.4).
Name Availability of Infrastructure Systems (Weight: 15) Identifier SSI #8 Definition The contractor maintains the MDIOC infrastructure within the line of delineation IAW Section 10.3.2.1 in this PWS.
Measurable Concept
Maintaining the availability of key infrastructure systems within the MDIOC’s line of delineation to ensure mission readiness.
Questions Addressed
Were there any impacts to key infrastructure systems that could affect mission readiness?
Baseline Measure 1. 99.999% availability of technical electrical power
2. 99.9% availability of non-technical electrical power
3. 99.9% availability of mechanical systems, which include HVAC and plumbing (i.e., chilled water, potable water, waste water, and steam)* Technical Performance Measures
All three baseline measurements are maintained. QPI:
One baseline measurement above is missed. 10 Two baseline measurements above are missed. 5 All three baseline measurements above are missed. 0
Notes The contractor shall maintain availability of the MDIOC infrastructure systems within the line of delineation of responsibility. Issues outside the line of delineation in this SSI will not be impacted. The final score for each six month evaluation period will be the average of the SSI scores. If maintenance is performed as required and equipment conditions are communicated to the Government, then failures are not contractor caused.
*Mechanical systems include HVAC and plumbing (chilled water, potable water, wastewater & steam).
Name Computerized Maintenance Management System (CMMS) Quality (Weight:
15) Identifier SSI #9 Definition The CMMS databases are utilized and maintained IAW this PWS.
Measurable Concept
CMMS databases are maintained with 100% accuracy.
Questions Addressed
Is data in CMMS databases logged 100% of the time? Is data within CMMS databases 100% accurate?
Baseline Measure CMMS are maintained with logged data and are accurate.
Technical Performance Measures
All CMMS data is 100% logged and accurate. QPI:
Each item noted as deficient in CMMS databases will result in a one-point deduction.
14–0
Notes Each month, the CMMS databases (identified in Section 10.3.3 of this PWS) will be evaluated for completeness and accuracy by the MDA/MSF COTR team.
Items noted as deficient will deduct points from the total SSI score. The final score for each six-month evaluation period will be the average of the SSI scores. Past 14 items noted, the Quality Performance Index (QPI) will not decrease further.
Name Test Event/Mission Operations Interruption Identifier SSI #10 Definition Contractor caused an unplanned interruption to a test, wargame or exercise event, or critical operational mission associated with the following operational organizations located at the MDIOC:
• 100th Missile Defense Brigade (BDE)
• JFCC IMD
• Ballistic Missile Network Operation Security Center (BNOSC)
• Command and Control (C2), Battle Management, and Communications
(C2BMC) System Support Center
• Missile Defense Space Center (MDSC)
• Warfighter Support Integration
Contractor caused an unplanned interruption to a critical operational mission associated with the following 24x7x365 operations centers:
• Security Operations Center (SOC) (Room B33-1)
• Operations Support Center (OSC) (Quad 1120)
• Intelligence Watch Center (Quad 1305)
• BNOSC (Quad 1117)
• MDA Cybersecurity Operations Areas (Rooms B28, B34, and B-78)
• JFCC IMD (Quad 1408)
• 100th BDE (Quad 1207)
• MDIOC Network Operations Center (NOC) (Quad 1107)
• MDA/GM Readiness Desk (Quad 1120)
• GNOSC (Quad 2409)
• Quad 2300 Operations Center
• Sanctum Operations Areas (Quads 1100 and 1400)
Measurable Concept
Contractor caused an unplanned interruption to a test, wargame or exercise event, or critical operational mission.
Questions Addressed
Did any contractor action performed under this TO lead to an unplanned interruption to a test, wargame or exercise event, or critical operational mission?
Baseline Measure Any contractor action occurring under this TO does not cause an unplanned interruption to a test, wargame or exercise event, or critical operational mission.
Technical Performance Measure
Each contractor action that causes an unplanned interruption to a test, wargame or exercise event, or critical operational mission during each Performance Review Board assessment period will result in a 10-point reduction to the SSI score for that month of the assessment period. The final score for each six-month evaluation period will be the average of the monthly SSI scores.
Notes An interruption is defined as an unplanned break in a test, wargame or exercise event, or critical operational mission due to contractor action of an activity performed under this TO. If maintenance is performed as required and equipment conditions are communicated to the Government, then failures are not contractor caused.
Name Responses to Infrastructure Systems Identifier SSI #11 Definition The contractor responds accordingly to unplanned outages at the MDIOC within the appropriate timeframes IAW Section 10.3 of this PWS.
Measurable Concept
Ensuring contractor responsiveness to unplanned outages within the MDIOC.
Questions Addressed
Were there any impacts to key infrastructure systems that affected mission readiness?
Baseline Measure 1. Response to critical systems within 15 minutes
2. Response to non-critical systems within 24 hours
3. Initial consolidated IR provided within the timeline described in the TO
8002 Consolidated IR Technical Performance Measures
Each critical system baseline measurement that is missed during each Performance Review Board assessment period will result in a five-point reduction to the SSI score for that month of the assessment period. The final score for each six-month evaluation period will be the average of the SSI scores.
Each non-critical system baseline measurement that is missed during each Performance Review Board assessment period will result in a two-point reduction to the SSI score for that month of the assessment period. The final score for each six-month evaluation period will be the average of the SSI scores.
Each consolidated IR baseline measurement that is missed during each Performance Review Board assessment period will result in a two-point reduction to the SSI score for that month of the assessment period. The final score for each six-month evaluation period will be the average of the SSI scores.
Notes The contractor must ensure they are responsive to unplanned outages within the MDIOC.
5.0 Contract Deliverable Requirements List (CDRL)
The point of delivery for all CDRL products, except as noted in Exhibit C, is the MDA Electronic Content and Records Tool (E-CaRT) system. The contractor shall deliver all such products by saving and profiling them in E-CaRT, with the appropriate notification of delivery letter transmitted electronically to the Government’s Data Management Office (DMO). Reference Exhibit C for specific CDRL delivery instructions.
5.1 CDRL Identification
Task CDRL DID Title Description
10.1.2.2 C001 DI-MGMT-
81861/T Integrated Program Management Report
The Integrated Program Management Report (IPMR) contains data for measuring cost and schedule performance. The IPMR is structured around seven formats that contain the content and relationships required for the electronic submissions.
Required Formats: 1, 2, and 5 to be delivered monthly; 7 to be delivered annually.
10.1.2.2, 10.3.1.2, 10.3.3.7
C002 DI-MISC-
80508B/T
Task Order Status Report, [Month Ending]
Report consisting of task progress status, financial status, issues, concerns and risks to be delivered monthly.
10.2.3, 10.2.3.3
C003 DI-MISC-
80508B/T
Asset Management Plan
Identifies plan to detail approach for critical assessments, validations of MDIOC assets, utilization of Maximo data, and work management, to be delivered annually.
10.1.2.2 C004 DI-MISC-
80508B/T
Tenant Cost Report Cost data associated with services provided to Non-MDA tenants, to be delivered quarterly.
10.2.1.1 C005 DI-MISC-
80508B/T
MDIOC Unified Facilities Guide Specification
Identifies requirements, standards, guidance, and criteria for all facility improvements and modifications. The specification shall encapsulate the full range of MDIOC infrastructure systems.
The standard shall include, but not be limited to, structural, architectural, cable conveyance, cabling (non-power), electrical, and mechanical standards, to be delivered annually.
10.2.1.2 C006 DI-MISC-
80711A
MDIOC System Description Documentation
Discrete system description that detail functions, architectures, and capabilities of MDIOC systems, including HVAC, plumbing, electrical distribution, roof, fire suppression and detection, and FILAN systems, to be delivered annually.
Task CDRL DID Title Description 10.2.1.4, 10.2.5.2, 10.2.5.3, 11.0
C007 DI-MISC-
80711A
MDIOC Facility Support Sustainment Plan
Detailed list of work required to maintain/sustain the MDIOC infrastructure for the future five-year period, to be delivered annually.
The first submission is due 31 August 2022. Subsequent submissions will be due annually on or before the first business day after 23 June 2023–2025.
10.2.4.1, 10.3.7
C008 DI-MISC-
80508B/T
Failure Mode, Effects, and Critical Analysis
Analysis of historical data-related failures to determine optimal investment of maintenance resources, as well as determination of the most effective methods to exhibit the greatest chance of catastrophic failure, to be delivered as required.
10.3.4.3 C009 DI-MISC-
81489A
MDIOC Facility and System Drawings, Schedules, and Data
Detailed and accurate facility layouts, system drawings, and power panel schedules, to be delivered quarterly.
10.2.1.3 C010 DI-MISC-
80508B/T
Facility Condition Assessments
Assessment of MDIOC building systems to identify current conditions of the systems, to be utilized with the BUILDER system; delivered annually.
5.2 CDRL Tailoring
The following attached document, Exhibit C, contains the DD Form 1423s associated with each
CDRL:
22F8004-Exhibit-C_( RevB).pdf
5.3 Non-CDRL Deliverables
Task Deliverable Delivery Frequency
10.2.5.3 ISPP Meeting Minutes 15 business days following
an meeting As required
10.2.1.3 FCA Training As required As Required
10.2.1.3 DoD BUILDER SMS updates As required As Required
10.3.1.5 Daily status report 1 Days After Contract (DAC) Daily
10.3.1.2 Work planning and scheduling 1 DAC Weekly
10.3.2.1 PM Activity Status 1 DAC Weekly
10.3.8.1 Root Cause Failure Analysis As required As Required
10.3.10.3 Pest Control Plan As required As Required
6.0 Milestones
Task Activity DAC/Recurrence
10.1.2.2 Baseline Review 120 DAC/Annually
Note: The first IBR will be accomplished at the beginning of the POP, and any contract over the value of $20M will require the review to be delivered annually.
7.0 Government Property/Government Furnished Property/Government Furnished Information/Contractor Acquired Property
In addition to the Government Property (GP) associated with the IRES Contract Statement of Objectives (SOO), Paragraph 6.0, the following GP is applicable to this TO: None.
In addition to the Government Furnished Property (GFP) identified in IRES Contract SOO, Attachment 5, the following GFP is applicable to this TO: None.
The following Government Furnished Information (GFI) is applicable to this TO:
• Configuration Management Database (CMDB)/Remedy assets associated with this TO
• MDA Approved Software List [Date] (located as of 25 Apr 2022 on Management Knowledge Online [MKO] homepage)
All Contractor Acquired Property (CAP) and GFP will be managed under the terms and conditions associated with TO 20F8900: Supply Chain Product Support and Government Property Management.
8.0 Special Requirements
In addition to the special requirements identified in the IRES Contract SOO, Paragraph 7.0, the following are applicable to this TO:
• The MDIOC infrastructure systems, such as the electrical and mechanical systems, are controlled and monitored under a Facility Infrastructure Local Area Network (LAN) (FILAN) with restricted access.
9.0 Applicable Directives/Regulations
The following statement is required per DA-02-IGM, Interim Guidance Memorandum (IGM) for the Implementation of Department of Defense Instruction 5200.48, “Controlled Unclassified Information (CUI)” on Missile Defense Agency (MDA) Acquisitions with Commercial Industry”:
The contractor shall adhere to all requirements in the DoD Manual 5200.01, Volumes 1-3, “DoD Information Security Program,” DoD Instruction (DoDI) 5200.48 “Controlled Unclassified Information (CUI),” and Information Security Oversight Office Notice 2019-03 “Destroying Controlled Unclassified Information in Paper Form.”
In addition to the directives and regulations identified in the IRES Contract SOO, Paragraph 8.0, the following are applicable to this TO:
Title Originator Date
(MM/DD/YYYY)
Version
DoDI 5200.48, Controlled Unclassified Information (CUI)
Office of the Under Secretary of Defense (USD) for Intelligence and Security
03/06/2020 N/A
DoDI 8510.01, Risk Management Framework for DoD Information Technology (IT)
DoD Chief Information Officer (CIO)
03/12/2014 Incorporating Change 2, 28 July 28 2017
FB2502-14110-0221, 50th Space Wing Host Tenant Support Agreement
Air Force Space Command (AFSPC)
04/20/2014 N/A
Environmental Protection Agency (EPA) ID No.: CO6570090096, U.S. Air Force Hazardous Waste Management Plan, Schriever Air Force Base
50 SW 02/12/2019 N/A
Air Force Instruction (AFI) 32-7086, Hazardous Materials Management
Department of the Air Force (DAF)
10/23/2019 N/A
Affirmative Procurement Plan, Schriever AFB
DAF N/A N/A
International Standards Organization (ISO) 55000, Standard for Asset Management of Facilities
ISO 01/01/2014 N/A
ISO/IEC 17025:2017, General Requirements for the Competence of Testing and Calibration Laboratories
ISO 03/01/2018 N/A
IRES Property Management Plan MDIOC SEPI 01/04/2021 N/A MDA 4165.01, Real Property Acquisition, Sustainment, Restoration, Modernization, and Accountability
Office of Primary Responsibility (OPR):
Director of Real Property Investments and Deployments
12/9/2020 N/A
UG-2040-SHR, DoD User’s Guide for Controlling Locks, Keys, and Access Cards
NAVFAC 03/01/2012 N/A
C004-18F8004-1877, MDIOC Unified Facilities Guide Specifications
MDIOC, IRES FE&O 01/03/2022 N/A
C037-18F8002-2053, MDIOC Facility Environmental Program Plan
MDA, IRES 03/01/2021 N/A
MDA Directive 4700.01, Environmental Management Program
OPR: Director for Real Property Investments and Deployments
(MDA/MSR)
06/18/2019 Substantive Change 1, 19 November
AFI 90-803, Environmental, Safety, and Occupational Health Compliance Assessment and Management Program (ESOHCAMP)
DOF 04/01/2019 N/A
Title Originator Date
(MM/DD/YYYY)
Version
DoD 4160.21, Vol. 2, Enclosure 5, DoD Precious Metals Recovery Program
DoD 09/30/2019 N/A
MDA-QA-001-MAP, Missile Defense Agency Assurance Provision
MDA 10/29/2006 N/A
PL-IRES-17-0043-C, IRES Configuration Management Plan
IRES Quality Management System
(QMS)
10/01/2021 N/A
28 CFR 35.133, Maintenance of Accessible Features
Office of the Federal Register
07/01/2010 N/A
Schriever Space Force Base Snow and Ice Control Plan
Schriever SFB Civil Engineering Squadron
02/01/2022 N/A
10.0 Statement of Objectives and Outcomes
10.1 Task Order Administration
This PWS section contains the scope, objectives, and outcomes for TO administration and management within the integrated framework of the IRES contract. This section includes both TO-specific and IRES contract scope required to manage and administer TOs.
10.1.1 Task Order Management
This PWS element represents the Stakeholder Technical Integration Management and IRES Integration Management activities required to support the management of requirements of the overall TO, which includes all reporting, briefings, awards, modifications, SSIs, etc.
Objective #1: The contractor shall manage TO execution, resources, and information to conduct, deliver, and communicate TO requirements delivery.
Outcomes:
• Manage the cost, schedule, risk, and technical performance in accordance with the
PWS.
• Provide status and insight on performance, to include the metrics outlined in the Quality Assurance Surveillance Plan.
• Manage activities in accordance with the processes defined in the IRES Program Management Plan (CDRL TO8002 C008).
• Ensure all requirements are identified, managed, validated, and verified in accordance with the contractor’s IRES Systems Engineering Management Plan.
• Ensure a common Enterprise Architecture vision is implemented to support MDA “to-be” architectures, including the identification of gaps and lessons learned.
• Manage the TO workforce efficiently, mitigating workforce surge and drawdown impacts, analyzing workforce trends, and forecasting workforce needs and hiring to those requirements.
• Document, revise, improve, and train to the processes required by the TO.
• Report status (e.g., technical, cost, schedule). Status includes cost and schedule performance by WBS and IRES organization structure; significant accomplishments;
customer concerns or issues; TO risks and mitigation status; performance against the IRES contract, SE&PI, and TO SSIs.
• Identify, track, and share performance trends with the COTR, ACOTR and applicable Government stakeholders.
10.1.2 Objective: Enterprise Task Order Support
This PWS element scope represents the processes and toolsets of contract wide enterprise support required for delivery of the IRES contract. This support provides the back office functions that enables the TO’s work and resources.
10.1.2.1 Enterprise Management
Objective #1: The contractor shall provide the resources and data to enable enterprise management of this TO for contracting, human resources, business/finance, and Cobra integration.
Outcomes:
• Contracting office provides subcontracting, limitation of funds oversight and processes TO modifications and awards in accordance with contractual requirements.
• Provide on-demand access to program data for MDA customers and stakeholders.
• Manage export control requirements to comply with DoD and MDA requirements, including 22 CFR Subchapter M, International Traffic in Arms Regulations (ITAR) and Technical Assistance Agreements processes as required.
• Provide HR staff and functions to support needs for recruiting, hiring, and training a qualified workforce.
• Provide business office functions to enable the execution of payroll, timekeeping, accounts receivable/payable, and travel services.
• Administer small business and teammate agreements in order to achieve MDA and IRES small business goals.
• Manage the workforce in a way that will mitigate workforce surge and drawdown impacts, analyze workforce trends, and forecast workforce needs to ensure the required staffing is available to meet the requirements of the task order.
• Maintain a trained and qualified workforce that is able to perform the functions necessary to operate, support, and sustain MDIOC facilities and systems required under this TO.
• Develop and document processes that will enable the requirements of the TO to be met.
• Deliver quality and innovative work in accordance with the policy and direction provided in the IRES Management System set of processes and tools.
Objective #2: The contractor administers an IRES TO Portfolio delivery system that delivers financial, earned value, and SSI performance across task orders. The contractor shall utilize task order dashboards and automated workflows in order to manage the portfolio.
Outcomes:
• Utilize an IRES Information Management System portal to host and communicate TO earned value/performance data/metrics, trends, and continuously evaluate and improve performance through the use of objective performance measures.
Objective #3: The contractor shall provide information security, physical security, export control and cybersecurity training and processes in accordance with federal, DoD and MDA requirements to safeguard the conduct of the MDA mission through the IRES contract.
Outcomes:
• Protect MDA-identified Critical Program Information (CPI) and Critical Technologies (CT) to the standards required in DoDI 5200.39.
• Protect Controlled Unclassified Information from unauthorized access, disclosure, incident, or compromise.
• Maintain System Authorization for contractor-managed systems in accordance with DoDI 8510.01, Risk Management Framework.
• Integrate cybersecurity requirements and considerations into systems engineering, design, and risk management processes.
• Operate contractor-managed systems in accordance with cybersecurity requirements.
• Provide security administration in accordance with applicable DoD, MDA, and local security directives, policies, procedures, and instructions for physical security and for the safeguarding of MDS controlled and classified information, to include proper document marking, classification, storage, accountability, transmittal, and destruction.
• Manage and report the status of personnel requiring privileged access and the required DoD Directive (DoDD) approved 8570 certifications for the operating system(s) and/or security related tools/devices they support or operate.
10.1.2.2 Performance Management
Objective #1: The contractor shall perform Program Control to provide an Earned Value Management (EVM) System (EVMS); associated Control Account Management and Scheduling common tools, training, standards, and resources; and contract wide Portfolio and Project Management common tools, training, standards, and resources.
Outcomes:
• Develop and manage an EVMS which provides required IPMR formats and IBR/BR artifacts.
• Perform an Integrated Baseline Review (or Baseline Review) within 120 days or as otherwise specified in the TO.
• Perform financial management activities in a way that ensures EVM reporting accurately reflects the current state of financial performance and status.
• Structure the TO Integrated Master Schedule (IMS) for integration into the contractor’s IRES Integrated Schedule (IIS).
• Manage Portfolio/Project practices in a way that enables technical consistency and cost effectiveness while providing an adaptable framework for planning, managing, and completing projects for a broad range of tasks and missions.
• The contractor shall record and provide quarterly Tenant Cost reports per CDRL C004 for JFCC-IMD and OTA, to include but not limited to, work charged, individual labor categories, rates, hours invoiced, cost breakdown of Other Direct Costs (ODC), cost breakdown of materials, cost breakdown of travel expenses, and taxes incurred. The contractor shall maintain the Tenant Cost records throughout the FE&O TO period of performance.
• TO status (e.g., technical, cost, schedule) shall be reported to the COTR on a monthly basis. The TO status report shall include significant accomplishments, customer concerns or issues, TO risks and status of identified mitigation strategy, performance against the IRES contract, SE&PI, and FE&O SSIs, quality assurance reviews, audit results, and non-conformance finding closure reports, and safety information
Milestone: Integrated Baseline Review
CDRL C001: Integrated Program Management Report CDRL C002: Task Order Status Report CDRL C004: Tenant Cost Report
Objective #2 The contractor shall perform Mission Assurance, Configuration Management, Risk Management, and Quality Assurance and Safety that promote and enforce safe and sustainable work practices to prevent personnel injury, damage to property or harm to the environment.
Outcomes:
• Manage risks in accordance with the IRES Risk Management Plan (CDRL TO8002 C016).
• Manage the quality of TO activities in accordance with the Quality Assurance Program Plan. (CDRL TO8002 C043).
• Manage asset configurations in accordance with the IRES Configuration Management Plan. (CDRL TO8002 C042).
• Perform activities in accordance with the Mishap Prevention and Safety Plan (CDRL TO8002 C036) to prevent personnel injury and property damage.
• Perform activities in accordance with the Environmental Program Plan (CDRL TO8002 C037) to prevent harm to the environment and maximize sustainable practices.
Objective #3: The contractor shall produce and deliver program data to ensure the products and services provided under this TO utilize established integrated processes and practices that are standardized across the IRES contract.
Outcomes:
• Integrate systems integration requirements, capability gaps, and a common architecture vision across the enterprise.
• Manage critical assets, to include conflict forecasting and de-confliction, across the enterprise.
• Track and deliver CDRLs on time and with accurate information.
• Solicit and track customer satisfaction with the services and products delivered.
• Collect and share lessons learned, best practices, and accomplishments with the COTR, ACOTR, other Government stakeholders, and IRES workforce.
• Provide systems integration and a common MDIOC system vision and oversight that are integrated enterprise-wide in accordance with the Program Management Plan.
• Provide AS9100 compliant core IRES processes, as well as tailored processes.
Objective #4: The contractor shall submit compliant TO CDRL’s and reports and monitor status of all TO’s CDRL delivery performance in accordance with CDRL and milestone requirements. The contractor shall document approved processes as part of an IRES-wide management system in compliance with the IRES Program Management Plan.
Outcomes:
• Track upcoming CDRL deliveries for all TOs, requirements for technical editing support, and schedule to meet on-time deliveries in support of IRES SSI #4.
• Coordinate technical editing, process engineering, stakeholder review, and posting of approved MDA and IRES process documents in the IRES Process Asset Library (PAL).
• Provide contractual deliverables within the agreed schedule, in the correct formats and to a high level of quality. Post all deliverables to E-CaRT and/or IRES PAL.
10.1.2.3 Functional Organizational Support
Objective #1: The contractor shall provide a functional management oversight structure to lead, manage and assign resources within their organization.
Outcomes:
• Perform leadership, management and administrative functions. Ensure personnel are trained and equipped to accomplish objectives.
• Functional Director leads and manages the department to meet requirements.
• Functional Director delivers products and services which includes the correct people, processes, and tools to meet mission requirements.
• Functional Director tactically allocates and strategically forecasts resources to ensure the sustainment, renewal, and growth of the technical expertise within the department that meets current and future requirements.
• Functional Department provides training, certifications, and career growth of employees.
• Functional Director mentors and oversees the execution of event engineering, asset operations and sustainment, systems integration, and analysis to ensure technical success.
Objective #2: The contractor shall provide functional administrative and management support to communicate and deliver enterprise integration.
Outcomes:
• Develop and manage coordination, collaboration, communication, integration activities, and processes between IRES senior managers and Government leaders to support and ensure accomplishment of objectives.
• Develop, standardize, and deploy through processes for event engineering, asset operations and sustainment, systems integration, and analysis.
• Coordinate, integrate, and deliver innovations to the TO mission areas, and IRES as a whole, to optimize efficiencies and mission effectiveness.
10.1.2.4 Procurement Services Support
Objective #1: The contractor shall provide accurate and timely procurement service functions which meet the needs of the TO.
Outcomes:
• Maintain a procurement capability and system that supports the procurement needs and provides status of procurements to stakeholders.
• Purchase supplies and equipment in accordance with the IRES Supply Chain Risk Management Plan including an authorized suppliers list for critical systems.
10.1.3 Task Order Award and Modification
Objective #1: The contractor shall provide the resources and data to provide timely and accurate proposals to Government Requests for Proposal and other contract modification actions, to include providing support to the Integrated Product Team (IPT) and proposal development for the follow-on TO as requested by the Contracting Officer or Contract Specialist. The follow-on TO proposal development will be a Priced Prospective Work Package
(PPWP).
10.2 Life Cycle Engineering
The contractor shall provide all engineering labor, materials, and documentation—except that specified as Government-furnished—necessary to ensure proper design, operations, and maintenance of all MDIOC facilities and systems. Facilities engineering expertise is necessary to optimize MDIOC system reliability and availability in a cost-effective manner and to meet existing and/or changing mission needs of MDA and stakeholders throughout all phases of the facility life cycle. Services are to include:
• Design/Design support
• Field consultation
• Recommendations
• Analysis
• Oversight and guidance during planning and repair work in progress
• Cost estimating
• Configuration management
• Computer-Aided Design (CAD) drawings
• Specification development for recurring maintenance repair and collateral equipment replacement
The Tenant Agreement with the installation dictates the demarcation of facility and mission systems between installation-provided and MDA-provided services.
10.2.1 Facility Systems Engineering
Objective: The contractor shall maintain authoritative knowledge of assigned MDIOC systems, including familiarity with system physical layouts, drawings, pertinent analyses, and records.
The contractor shall fully understand the Operations and Maintenance (O&M) of the assigned system, recommending changes and upgrades to the system as needed. Facility systems and mission systems will be designated by the Government and will include the facility systems identified in the Prioritized Asset List.
Outcomes:
10.2.1.1 MDIOC Unified Facilities Guide Specification
The contractor shall define and document requirements, standards, and criteria for MDIOC facility modifications and improvements. This document shall specify, at a minimum, design requirement standards, review procedures, facility infrastructure considerations, and approval methodology. The MDIOC United Facilities Guide Specifications (MUFGS) shall include discussion and standards that address facility monitoring, Preventative Maintenance (PM) and Corrective Maintenance (CM) schedules, and reliability metrics for all modified or improved facilities. The MUFGS shall also include a listing of MDA and contractor Standard Operating
Procedures (SOPs) and work instructions for MDIOC facilities, equipment, and operations related to facility modifications.
The annual formal delivery of the MUFGS becomes the baseline MUFGS for the following year.
The contractor will make the working copy of the MUFGS available to the Government in the IRES Facilities and AM (F&AM) SharePoint page. Changes to the MUFGS initiated by the Government will be communicated through a Technical Direction Letter (TDL) and shall be made to the “working copy” of the MUFGS by the contractor within 10 business days unless otherwise directed by the TDL. Updates to the MUFGS shall be made using "tracked changes" to show the updates. A change log shall be maintained describing each update throughout the year. Changes to the MUFGS shall be incorporated into any project or task up through Preliminary Design Review (PDR). Any change required after PDR shall follow the change order process. Prior to the next annual delivery, all changes are to be formally incorporated into the MUFGS and submitted IAW DD Form 1423.
• TO HQ085722F8004, CDRL C005: MDIOC Unified Facilities Guide Specification
10.2.1.2 MDIOC System Description Documentation
The contractor shall inspect existing equipment, drawings, and specifications for currently installed MDIOC critical, non-critical, and facility systems. The contractor shall develop discrete system descriptions for each, documenting fully all known functions for the system, including the criticality of each function. The contractor shall physically inspect and review existing drawings, and review existing specification of the following systems:
• Fire Suppression and detection system
• Clean (potable and non-potable) and waste water systems
• Electrical Power Distribution System (PDS) (technical and non-technical power)
• Steam system
• Chilled water system
• Plumbing system
• Roof system
• Heating, Ventilation, and Air Conditioning (HVAC) system
Note: The FILAN System Description Document (SDD) is maintained by TO 8003.
As part of the Electrical Power Distribution SDD, the contractor shall describe the recommendations and actions taken for the reduction of energy usage, targeting 2.5 percent or greater based on the baseline year of 2015. Any differences in the drawings and specifications from the physical installation shall warrant the modification of the drawings and specifications for each system. The contractor shall ensure system architecture is under configuration control, fully documented in existing SDDs, and up-to-date in Maximo. The contractor shall ensure the SDDs clearly indicate the expected lifetime of the system and significant subsystems, as well as warranty duration.
• TO HQ085722F8004, CDRL C006: MDIOC System Description Documentation
10.2.1.3 Sustainment Engineering
IAW the MDA’s Real Property Sustainment, Restoration, and Modernization (SRM) requirement, the contractor shall perform Facility Condition Assessments (FCAs) to evaluate the state of the facility systems listed below annually. This will also aid in identifying potential condition related availability issues:
• Electrical power distribution (technical and non-technical power)
• HVAC
• Fire suppression and detection
• Steam
• Water
• Plumbing
• Roofs
• Elevators and lifts
• Exterior enclosures
• Interior construction
The results from these assessments shall be updated in both Maximo and the DoD BUILDER Sustainment Management System (SMS) for the MDA and U.S. Air Force (USAF) (i.e., there are two versions of BUILDER to update). Completing these FCAs annually at the end of September fulfills the MDA’s Real Property SRM requirement, as well as the DoD requirement to perform FCAs and update the DoD BUILDER SMS for the MDA and USAF.
• TO HQ085722F8004, CDRL C010: Facility Condition Assessments
10.2.1.4 MDIOC Facility Support Sustainment Plan
The contractor shall develop and deliver a MDIOC Facility Support Sustainment Plan (FSSP). The FSSP shall utilize information from a variety of sources that include, but are not limited to, the following:
• Existing databases, such as BUILDER and Maximo
PM and CM histories
Condition data
• Applicable assessments performed as part of this PWS
FCAs
Failure Modes Effects and Criticality Analyses (FMECAs)
Root Cause Failure Analyses (RCFAs)
Watch Item Prioritization List developed by the contractor
• GFI
Reliability, Availability, and Maintainability (RAM)/FMECA studies
The FSSP shall prioritize items that need to be addressed in order to maintain facility operations for up to five contract years (CYs). As part of this prioritization the contractor shall consider the following:
• Facility and Mission Impacts: The impact from the loss of equipment function based on equipment interdependency, accounting for mission impact to facility areas served.
• Maintenance History: Amount of maintenance intervention required to keep equipment operation throughout End of Life (EOL).
• EOL/Equipment Age: Stage in equipment’s useful life, including EOL or obsolescence.
• Redundancy: Equipment redundancy
• Environmental, Health, and Safety (EHS): Tasks identified to have negative EHS impacts as identified by the MDA EHS Office.
• Quality of Life: Items with visible deficiencies in architectural elements, such as carpets, ceiling tiles, furniture, etc.
• Energy Efficiency: Energy usage of proposed equipment compared to existing equipment.
Each category shall be weighted to ensure more significant areas (e.g., mission impacts, safety) are addressed sooner than less significant areas (e.g., quality of life, energy efficiency). The contractor shall provide information to clarify the prioritization decisions made, including, but not limited to, the following:
• The decision matrix utilized (i.e., a prioritized list of items/tasks required to maintain facility operations for a minimum of five CYs)
• Agreed upon weighting criteria as shown in Enclosure 11.0.2: 22F8004 FSSP Priority Scoring Criteria
• Supporting information input into the decision matrix (e.g., equipment age, maintenance history)
Each item/task listed in the FSSP will include, but not be limited to, the following:
• A description of the requirement
• A need statement
• An estimated cost:
Items/tasks listed for completion during the first year of the 5-year plan will include full engineering estimates (± 15–25 percent), as well as an annual inflation estimate.
Items/tasks listed for completion during years 2–5 will be estimated using a Rough Order of Magnitude (ROM) (± 50 percent), to include, but not be limited to, materials, labor, and fees.
• An estimated timeline to completion
• An impact statement describing potential consequences if not completed as described in the FSSP (e.g., equipment failure, mission impacts)
The finished FSSP shall accurately describe the plan for sustaining the facility for a minimum of five CYs, with sufficient detail to utilize the information to develop funding execution plans and infrastructure support tasks.
Initial FSSP delivery is required by the end of August 2022, which will address the impacts of the MDA FCA and RAM/FMECA study (if available, a minimum of 10 business days prior).
Note: This delivery is an update to the 2021 FSSP and will only add/prioritize newly added items to the priority list. This delivery requires an Integrated Strategic Planning Process (ISPP)/IPT meeting prior to delivery.
The results of the assessments and impacts to facility capital planning shall be included in a revision to the FSSP. Subsequent FSSPs will be delivered annually in June, beginning in 2023.
• TO HQ085722F8004, CDRL C007: MDIOC Facility Support and Sustainment Plan
10.2.2 Design Engineering
Objective: The contractor shall provide design engineering support IAW the Unified Facilities Criteria (UFC) family of codes, MDA, federal, industry, and USAF standards.
Outcomes:
10.2.2.1 For all projects involving design or modification requirements, the contractor shall utilize and improve existing tailored systems and engineering approaches, as well as outline reviews, audits, and specific items or documents to be delivered as entrance criteria to design reviews and audits, as required by the MDIOC Engineering Review Board (ERB). For all designs, the contractor shall evaluate the system criticality and project risk acceptance level.
10.2.2.2 The contractor shall establish technical baseline requirements during the contractor’s requirements decomposition process. The contractor shall review and provide feedback on all future designs and facility modifications.
10.2.3 Asset Management
Objectives: This section of the PWS identifies major elements the contractor shall deliver as part of the contractor’s Asset Management Program. The contractor shall deliver experienced asset management leadership, deliver an Asset Management Plan (AMP), make full utilization of the MDIOC CMMS, and utilize the ISPP to adapt the AMP to changing priorities and requirements.
Outcomes:
10.2.3.1 The contractor shall designate a responsible official located at the MDIOC, tasked with overseeing the implementation of the contractor’s Asset Management Program. The contractor shall ensure resources are efficiently and effectively managed (including Government-furnished resources or GFP) and that TO status is reported to Government representatives as required. The contractor shall establish weekly meetings to discuss and clearly define objectives, schedules, metrics, and performance issues related to the TO.
10.2.3.2 The contractor’s leadership team shall utilize Maximo for scheduling, approving, monitoring, and reporting IRES FE&O activities. The contractor shall regularly seek feedback from the technical workforce to maintain awareness of potential performance improvement recommendations or operational issues.
10.2.3.3 The contractor shall deliver an AMP detailing approaches for criticality assessment, validation of the MDIOC asset hierarchy, utilization of Maximo data, work management, and Predictive Maintenance (PdM) technology usage. The AMP shall include goals, roles and responsibilities, methods and tools to be utilized, best practices to be implemented, Key Performance Indicators (KPIs), and deliverables.
• TO HQ085722F8004, CDRL C003:…
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