GSM-O Amendment 0001.pdf

DISAGSMOPS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

See Section SF30 Block 14 Continuation Page

1. CONTRACT ID CODE PAGE OF PAGES

1 37

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 10-Feb-2011

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X HC1028-10-R-2000

X 9B. DATED (SEE ITEM 11)

14-Jan-2011

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

10-Feb-2011

CODE

DISA/DITCO-SCOTT-PL83

2300 EAST DRIVE

SCOTT AFB IL 62225-5406

HC1028 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HC1028-10-R-2000

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

AMENDMENT 01

a) The purpose of this amendment is to:

1) State Questions relative to RFP HC1028-10-R-2000 shall be submitted by 9:00 am, CST Friday, 18 Feb 2011 to the GSM-O Contracting Officer at DISNGSM@disa.mil.

2) Provide answers to questions; provided herewith as RFP Amendment 0001 - Attachment 01 - Release #1 - Final RFP Questions and Answers.

3) Provide the following revisions to RFP HC1028-10-R-2000:

a) Section A – Section A – Standard Form 30 is in Final Format; not Draft as reflected on initial release of Final RFP HC1028-10-R-2000.

b) Section B

1) Paragraph B.2 – Incorporation of Proposed Pricing for Task Orders GSM-O-01 and GSM-O-02. The title of Paragraph B.2 is revised as follows: “B.2 Incorporation of Proposed Pricing for Task Orders GSM- O-01, GSM-O-02 and GSM-O-03.

2) CLINs 0007, 1007 and 2007 are revised to reflect that pricing is “Not Separately Priced”.

3) CLIN 0005 – Other Direct Charge. Delete the “E.” after FAR Part 31.

c) Section H

1) Paragraph H.20f is revised from: “ …warrants that it is now aware of any actual…” to: “…warrants that it is not aware of any actual …”

2) Paragraph H.20i (matrix of existing contracts); DISN Global Solutions shall be revised to reflect:

“DCA200-02-D-5001 (SAIC)” and “DCA200-02-D-5000 (APPTIS)” instead of “DCA200-02-D-5000 (SAIC)” and “DCA200-02-D-5001 (APPTIS)”

3) Paragraph H.28 – Teaming Arrangements. Delete the second sentence in is entirety and replace with:

“Reference the definition of “Affiliate” {specifically, FAR 19.101(7)(iii)(vi), each team member must individually meet the size standards and NAICS classification contained in the RFP”.

4) Paragraph H.37 – Incentive Fee Plan has been revised in it’s entirety

d) Section I

• Delete the following provisions and clauses:

52.215-17, 52.216.24, 252.215-7003 and 252.215-7004

• Include the following provisions and clauses:

252.219-7004

e) Section K

• Delete 252.225-7023 and 252.225-7024.

f) Section L

1) Add the following provision by reference: Section L - 52.215-16

2) Paragraph L5.a has been revised to include “…. (excluding paragraphs 8-10 which are requirementsfor future task orders at the Government’s discretion)”

3) Paragraph L6.4b, second line. Revise to read: …best approach/terms for technical, management, actual task orders…” vice “…best approach/terms for technical management, actual/sample task orders…”.

4) Paragraph L7.1 has been revised to reflect the offeror’s company name/information may appear on all pages of Volume I, Volume III and Volume V. However, for Volume II and Volume IV, the offeror’s company name/information shall be reflected only on the title page.

5) Table L7.1 Proposal Organization

a. Volume II, Part B, Column is revised to reflect “PWS Paragraph 3; with all subpargraphs thereto; Paragraphs 6.1 through 6.2.8, 6.3, 6.4; and Paragraph 7 with all subparagraphs thereto

b. Volume II, Part D revised page limit to reflect 65 pages c Volume IV – Cost Price. Remove page limits on Parts A and D and replace with “No limit”.

d Volume V – Contract Documentation. Remove page limits on Part E and replace with “No limit”.

e Delete Volume IV Part G “Applicable Documents” in its entirety.

6) Paragraph 7.11 has been revised to provide appropriate delivery information.

7) Paragraph 8.2.4.2 Remove references to paragraphs 5.1 through 5.4

8) Paragraph L8.4.3.1.2 “Accounting System”. Change two instances of the word “approval” to “acceptance”.

9) Paragraph L8.4.3.1.3 “Estimating System”. Change two instances of the word “approval” to “acceptance”.

10) Paragraph L8.4.3.1.4 “Purchasing System”. Change two instances of the word “approval” to “acceptance”.

11) Paragraph L8.4.3.2.2.3. The table is revised to reflect periods of performance for base year and six option periods.

g) Section M

1) Paragraph M3.3.1 Subfactor 1: Technical Solution: Delete M3.3.1 in its entirety and replace with:

“The offeror's proposed overall technical approach to delivering the services/requirements identified in the GSM-O PWS will be evaluated on the degree to which the offeror’s response demonstrates responsiveness, minimizes risk of specific solutions and demonstrates an understanding of the requirements using systematic processes and procedures, such as the Information Technology Infrastructure Language (ITIL) framework (or similar framework). The Government will consider the offeror’s response to the following services/requirements in the evaluation of the Technical Solution (Subfactor 1) to assess the offeror’s approach for delivering Network Operation, Administration and Maintenance (OA&M) technical solutions that improve service delivery, reduce cost, reduce risk and/or present an innovative approach.

a. Order Processing & Request Fulfillment (PWS Paragraph 6.2.1).

b. Trouble Management (PWS Paragraph 6.2.2)

c. Configuration Management (PWS Paragraph 6.2.3)

d. Support to Network Operations Centers (PWS Paragraphs 6.2.4.a)

e. Support of the GFE OSS (PWS Paragraph 6.2.4.b)

f. Performance Management Analysis and Metrics (PWS Paragraph 6.2.5a)

g. Sustainment Support of the DISN (PWS Paragraph 6.2.6a)

h. Network Maintenance as the DISN evolves to a unified networking infrastructure which includes interactions with third party maintenance contract providers (PWS Paragraphs 6.2.6.a( 1) through 6.2.6.a(5))

i. Network Assurance (PWS Paragraph 7)”

2) Paragraph M3.3.3 – Subfactor 3: Management Plan. Delete subparagraph b in its entirety and replace with: “Offeror’s Cost Reduction Plan highlighting its approach for containing and reducing overall cost of the contract during the total contract life;”

3) Paragraph M3.6 – Small Business Subcontracting Plan/Small Business Participation Proposal.

Subparagraph c will be revised to delete “(includes historically black college or university, minority institutions)”.

h) RFP Attachments

1) Attachment 1- Global Information Grid (GIG) Services Management-Operations (GSM-O) Performance Work Statement (PWS). The GSM-O PWS and Appendix E of the PWS are revised as a result of questions that have been submitted.

2) Attachment 5 – GSM-O Quality Assurance Surveillance Plan (QASP). The GSM-O QASP is revised as a result of questions that have been submitted.

3) Attachment 5 - GSM-O Task Order #GSM-O-01 – Operation and Sustainment of the DISN Infrastructure. GSM-O Task Order #GSM-O-01 is revised as a result of questions that have been submitted.

4) Attachment 6 – GSM-O Task Order #GSM-O-02 – Maintenance and repair of the DISN Infrastructure.

GSM-O Task Order #GSM-O-02 is revised as a result of questions that have been submitted.

5) Attachment 7 – GSM-O Task Order #GSM-O-03 – Net Assurance Support. GSM-O Task Order #GSM-O-03 is revised as a result of questions that have been submitted

6) Attachment 11 – Client Authorization Letter. Attachment 11 is revised to reflect that the Client Authorization Letter is to be completed “for” any commercial customers identified instead of “by” any commercial customers. Revised Attachment 11 is provided with this Amendment.

7) Attachment 12 – Past Performance Questionnaire and Cover Letter. The GSM-O Past Performance Questionnaire is revised to include an additional question under Transition/phase-in as follows:

• “T/PI3. Transition from non-performanced based contract to performance based contract.”

• Revised Attachment 12 is provided with this Amendment.

Past Perfomance Cover letter is also revised to delete reference to telephone call.

j) Supplemential information provided with Amendment 01: GSM-O Mapping of ALPs into Task Orders v2 02- 09-2011

SECTION B - SUPPLIES OR SERVICES AND PRICES

CLIN 0005

The CLIN extended description has changed from As specified in each task order and the basic contract: (

1) No profit shall be paid on purchases made under this CLIN; however, DCAA approved burden rates are authorized; (2) ODCs must be purchased in accordance with the Contractor's approved Purchasing System, as applicable; (3) ODCs may be purchased from General Service Administration (GSA) Schedules, if available. B.

The Contractor will provide ODCs on a cost reimbursement basis only. C. All ODCs must be pre-approved by the COR/TM prior to the Contractor incurring the cost. D. Contractor shall be authorized to invoice on a monthly basis and in accordance with the Joint Travel Regulation (JTR) and FAR Part 31. E.Period of Performance - Base Period:

01 October 2011 - 30 September 2014. to As specified in each task order and the basic contract: ( 1) No profit shall be paid on purchases made under this CLIN; however, DCAA approved burden rates are authorized; (2) ODCs must be purchased in accordance with the Contractor's approved Purchasing System, as applicable; (3) ODCs may be purchased from General Service Administration (GSA) Schedules, if available. B. The Contractor will provide ODCs on a cost reimbursement basis only. C. All ODCs must be pre-approved by the COR/TM prior to the Contractor incurring the cost. D. Contractor shall be authorized to invoice on a monthly basis and in accordance with the Joint Travel Regulation (JTR) and FAR Part 31. Period of Performance - Base Period: 01 October 2011 - 30 September 2014..

CLIN 0007

The CLIN extended description has changed from Reference HC1028-10-R-2000; Section J Attachment 03 DD Form 1423 - CDRLs A001 through A039.Period of Performance: Base Period: 01 October 2011 thru 30 September 2014 to Reference HC1028-10-R-2000; Section J Attachment 03DD Form 1423 - CDRLs A001 through A039.Period of Performance: Base Period: 01 October 2011 thru 30 September 2014Not Separately Priced.

CLIN 1007

03 DD Form 1423 - CDRLs A001 through A039.Period of Performance: Option Period 01:

01 October 2014 thru 30 September 2016 to Reference HC1028-10-R-2000; Section J Attachment 03DD Form 1423

- CDRLs A001 through A039.Period of Performance: Option Period 01: 01 October 2014 thru 30 September 2016Not Separately Priced.

CLIN 2007

03 DD Form 1423 - CDRLs A001 through A039.Period of Performance: Option Period 02:

01 October 2016 thru 30 September 2018 to Reference HC1028-10-R-2000; Section J Attachment 03DD Form 1423

- CDRLs A001 through A039.Period of Performance: Option Period 02: 01 October 2016 thru 30 September 2018Not Separately Priced.

The following have been modified:

SECTION B

B.1 CONTRACT MINIMUM AND MAXIMUM VALUE.

a. The GSM Operations (GSM-O) contract will provide the support services necessary to carry out the day-to-day operations of Global Information Grid (GIG) networks and related services and to sustain the existing network and subsequent technology enhancements.

b. This is an Indefinite-Delivery/Indefinite-Quantity (ID/IQ) contract against which it is planned to award Firm Fixed Price (FFP), Firm Price with Incentive (FPI), Cost Plus Incentive Fee (CPIF), or Cost Plus Fixed Fee (CPFF) type task orders in accordance with Federal Acquisition Regulation (FAR) Subpart 16.5 - Indefinite Delivery Contracts.

c. The guaranteed minimum amount is $175,000,000.00 for the overall IDIQ contract, including all option periods. The minimum guaranteed amount will be satisfied through task orders issued during the base period.

d. Maximum Contract Value: The total amount of all orders placed against the contract resulting from this solicitation shall not exceed $4.6 billion over a 7-year period:

1, three-year (36 months) base period with.

2, two-year (24-months, each) option periods.

e. The Government anticipates a single contract award resulting from this unrestricted competitive solicitation.

B.2 INCORPORATION OF PROPOSED PRICING FOR TASK ORDERS GSM-O-01 and GSM-O-02.

The offeror’s proposed pricing for Task Orders #GSM-O-01, #GSM-O-02 and GSM-O-03 shall be incorporated into the contract as an attachment to Section B of the contract and shall be binding for a 12 month period.

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.20

ORGANIZATIONAL CONFLICT OF INTEREST (OCI)/OCI MITIGATION PLAN.

a. An organizational conflict of interest means that because of other activities or relationships with other persons, a person is unable or potentially unable to render impartial assistance or advice to the Government, or the person's objectivity in performing the contract work is or might be otherwise impaired, or a person has an unfair competitive advantage. The Government seeks to acquire unbiased advise and/or goods and services from Offerors/Contractors that are free from, or have mitigated, Organizational Conflicts of Interest , as defined in FAR 2.101, relating to this contract.

b. In order for the Government to try to prevent an OCI relating to this contract, the parties to this contract agree that the Contractor’s future contracting with the Government may be restricted as outlined in FAR Subpart 9.5, if the Offeror/Contractor and DISA are unable to avoid, neutralize, or mitigate actual or potential OCI before contract award.

c. DISA will not automatically exclude a vendor from a competitive acquisition due to an actual or potential OCI. The Contracting Office is committed to working with potential vendors to eliminate or mitigate actual and potential OCI situations, without detriment to the integrity of the competitive process, the DISA mission, or the legitimate business interests of the vendor community.

d. DISA has determined that an OCI relating to this contract may arise if the GSM-O Prime Contractor and/or its subcontractors, at any tier, their their parent companies, subsidiaries, and affiliates, if any, are or become a prime or subcontractor, at any level under:

(1) to one of the DISA contracts identified in the OCI Matrix below and perform or performed tasks associated with the activities identified in FAR 9.505-1 through 9.505-4 relating to this contract; and/or

(2) an existing GSA Alliant-Small Business GWAC contracts (which is to be used as DISA's source for support of the GSM-Projects and Support (P&S) requirements) and perform tasks associated with the activities identified in FAR 9.505-1 through 9.505-4 relating to this contract, and/or

(3) the upcoming contract award(s) of the GSM-Engineering/Transition/ Implementation (ETI) solicitation (HC1028-10-R-2001) and perform tasks associated with the activities identified in FAR 9.505-1 through 9.505-4 relating to this contract.

e. If the Offeror or Contractor is aware, or should have been aware, of an OCI before award of this contract or any task under against the contract, and does not fully disclose that conflict to the Contracting Officer, the Government may terminate the contractor for default.

f. The Offeror or Contractor, by submitting an offer and/or signing the contract, warrants that it is not aware of any actual or potential OCI relating to this contract.

g. After contract award, the Contractor shall have an ongoing obligation to make “a prompt and full disclosure” to the Contracting Officer of any OCI that arises during the performance of the contract, as well as newly discovered conflicts that existed before contract award.

h. The OCI Mitigation Plan shall become part of the resultant contract and the Contractor shall update its OCI Mitigation Plan within 30 days of any changes to the legal construct of the organization, subcontractor changes, or significant management or ownership changes that would result in an actual or potential OCI under this contract.

i. The following OCI Matrix provides potential Offerors/Contractors with examples of situations where OCI Mitigation Plans may or may not be required by the Contracting Officer.

Existing Contracts

GSM-O

Prime

Contractor

GSM-O

Sub-

Contractor

DISN Global Solutions

DCA200-02-D-5001 (SAIC)

DCA200-02-D-5000 (APPTIS)

GSM-Engineering, Transition, and Implementation (ETI) Contractors (Multiple Contracts TBD)

GSM-Projects and Support (P&S) GSA GWAC – Alliant-Small Business (Multiple Contracts TBD)

DISN Network Management Support Services – Global – Associate Support Contract (DNMSS-G/ASC)

HC1013-07-D-2023

(Oberon Associates, Inc.)

DNMSS-G – NEC

HC1028-08-D-2000

(Computer Sciences Corporation)

DISN Access Transport Services (DATS) HC1013-07-D-2005 (Qwest) HC1013-07-D-2006 (Arrowhead/Caprock)

HC1013-07-D-2007 (AT&T Corp.) 2 2 DISN Transmission Services-Pacific (DTS-P)

DCA200-00-D-5000

(MCI Worldcom Network Services, Inc.)

Joint Hawaii Information Transport System (JHITS)

HC1013-06-D-2006 (AT&T)

DISN Transmission Services CONUS Extension - DTS-

CE

DCA200-99-D-0050 (AT&T)

DCA200-99-D-0051 (MCI/Verizon) DCA200-99-D-0052 (Sprint)

DISN Video Teleconference Services for DOD Worldwide

(DVS-G)

DCA200-97-D-0054 (AT&T)

EMSS Airtime Contract

HC1047-08-C-4004

(Iridium Government Services)

EMSS Gateway O&M

HC1047-08-C-4001

(General Dynamics C4 Systems, Inc)

EMSS Gateway Maintenance and Support Services Agreement (GMSSA)

HC1047-08-C-4005

(Iridium Government Services)

EMSS Engineering Support Services HC1047-08-D-0001 (NEXGEN Com LLC)

EMSS Provisioning

HC1047-08-D-0002

(General Dynamics C4 Systems Inc.)

EMSS RIWF

HC1047-08-C-4023

(General Dynamics C4 Systems, Inc.)

DMS Sustainment FA8771-04-D-0006 (Booz, Alan, Hamilton)

Fiber Maintenance – Classified HC1047-04-C-4048 (Contractor Classified)

HC1047-04-C-4050 “ “

HC1047-04-C-4058 “ “

HC1047-04-C-5000 “ “

SME-PED

HC1013-09-C-2002 (Appriva ISS LLC)

Notes:

1. While each case is analyzed on its own facts, there is no generalized need for mitigation in this situation.

2. While a case-by-case analysis will be required, based on the PWS current at the time of analysis the Offeror/Contractor will likely be required to submit an OCI Mitigation Plan, and the Contracting Officer may implement its own OCI Mitigation Plan.

3. OCI Mitigation Plan may be required.

j. A clause, similar to the above, must be included in all subcontracts.

H.28

TEAMING ARRANGEMENTS.

Teaming arrangements per FAR Subpart 9.6 are authorized. Reference the definition of “Affiliate” {specifically, FAR 19.101(7)(iii)(vi)}, each team member must individually meet the size standards and NAICS classification contained in the RFP. It is further noted that team members under FAR 9.6 are not to be considered subcontractors and are thus considered part of the prime when complying with the terms of FAR 52.219-14, Limitations on subcontracting. Per FAR 9.603, the Government will recognize the integrity and validity of contractor team arrangements provided the arrangements are identified and company relationships are fully disclosed in the proposal.

FAR 9.6 does not preclude primes from subcontracting to any responsible firm (either large or small business) during the term of the contract to the extent allowed by FAR 52.219-14.

Small business (or small business teams) performing as prime contractors shall perform at least 50 percent of the cost of contract performance incurred for personnel. Per the Small Business Administration policy, to ensure the required percentage of costs on an indefinite quantity award is performed by the prime contractor, the prime must demonstrate semiannually that it has performed the required percentage to that date. The prime must perform 50 percent of the applicable costs for the combined total of all task orders issued to date at six month intervals.

H.37

Incentive Fee Plan.

1 Purpose of Incentive Fee Plan. The purpose of this Incentive Fee Plan is to document the incentive provisions of the contract, as well as the procedures, metrics, roles and responsibilities needed to administer incentive fees for task orders under the GSM-O contract. The desired behavior of the GSM-O contractor is to deliver high quality services, which will be measured in accordance with surveillance methods as detailed in this plan.

2. Reason for Incentive Fee. The Government will incentivize the Contractor using predetermined acceptable levels of performance (ALPs) as described in the Performance Work Statement (PWS), the Quality Assurance Surveillance Plan (QASP), and as specified in each individual task order. Each ALP has a formal structure that provides objective, measurement, standard, surveillance, and other data; see the PWS and the QASP for details of the structure of an ALP.

By employing incentives, the Government expects to motivate the Contractor to aggressively manage resources as required to provide timely delivery of high-quality services. The Contractor may earn an incentive fee applicable to specific PWS requirements as identified in the task order and task order QASP. The incentive fee proposed for each individual task order shall not exceed 5% of the total cost; excluding Other Direct Charges (ODCs). Fee is unallowable on ODCs. The incentive fee for all requirements shall be pooled into a separate Contract Line Item (CLIN

0006).

3. Incentive Tasks. The requirements reflected in the task order and QASP will be incentivized as reflected in Table 1 (GSM-O Incentive Payments) as discussed below. Eligibility and the amount of the incentive fee shall depend on the Contractor’s performance. The requirements and ALPS will be measured, reported, validated and rewarded, if appropriate. The incentives are designed to encourage the highest quality of performance within the funds committed by the Government for the incentives of the task order.

Incentives not awarded during a period will not be rolled over for future award on the applicable task order or any future task order.

For a given performance ALP in the PWS, there are four performance regions: Blue performance that is Above-Satisfactory to a degree that merits Incentive; Green performance that is Satisfactory (no incentive is applicable); Yellow performance that is not yet Satisfactory, but no credit to the Government is applicable; and Red performance that is sufficiently below the Satisfactory level to justify a credit to the Government. Performance that is in the Red performance region for that ALP will result in the application of a credit to the Government and the automatic forfeiture of any positive incentive fee for that ALP for the specific time period.

Failure to meet the ALPs will result in a credit to the Government and remediation procedures;

as outlined in the QASP, and in Table 2 (GSM-O Below Satisfactory Credits).

4. Performance Incentive Tables. Table 1 (GSM-O Incentive Payments) describes the process that translates QASP performance data into recommended incentive payments for Government approval. The table includes example columns showing what the detailed amounts would be for a task order having annual value of a specific amount as shown in the examples, and an incentive pool of 5% excluding ODCs.

As described in the QASP, the Contractor’s Quality Control Plan (QCP) proposed in response to the QASP will describe its procedures for collecting and providing activity data to enable evaluation of its performance under the ALPs of the TO. Content and procedures detailing how the Contractor collects and forwards this data to the Government will be as described in the final approved QCP, and will also be attached as a separate appendix to CDRL A005 Quarterly Program Review. The Government QARs will also use Government data from the OSS and other sources to confirm and supplement the source data provided by the Contractor.

Incentives are shown in Table 1 by Task Order number. (The Government anticipates issuing at least four of the five TOs shown in Table 1 during year-1. The table will be updated as required over the life of the contract to provide comparable decision rules for each TO issued.) ALPs applicable to that task order are then grouped in the table to indicate how evaluation results are to be considered for incentive payment. An ALP is evaluated either on a Global basis (i.e. the designated Quality Assurance Reviewer in one geographic region will collect and evaluate all of the data pertaining to this ALP), or on a By-Region basis (i.e. the given ALP will be evaluated separately by the QAR in each of the four GSM-O regions, with a separate color evaluation; this prevents a high-scoring region from masking lower performance in another region). By-region ALP evaluations are not rolled up but are each considered separately.

In the table, for each task order, there are PWS task area(s) that map the total set of ALPs for that TO into groups for incentive award purposes. For example, in the TO-1 portion of the table, there are seven (7) task areas; the incentive for the first area (Admin/Security) is determined by the evaluation scores from ALPs 1, 2, 3. 4, and 6. ALP 6 will be evaluated on a by-region basis, resulting in four (4) evaluations for that ALP – one for each of the four GSM-O regions. When those eight separate ALP evaluation results have been determined by the applicable QARs, based on data extracted through the agreed upon methods and procedures, the data will be forwarded to the Task Monitor for that TO (along with any non-ALP findings from the QAR for consideration by the TM). The TM will then apply the rule from Table 1 to determine the incentive payment, if any, to be recommended. For the Admin/Security area incentive, the table rule states: If all of the contributing ALP evaluations (here, eight of them) are Blue, then the Contractor will be eligible to invoice for the incentive payment shown in the table, for that period. If any of the eight contributing ALP scores are below Blue, then no incentive is applicable for that task area for that evaluation period.

Each task order portion of Table 1 shows how the total incentive pool for that TO (shown to be 5% of the total annual TO value in the example columns) is internally allocated among the task areas of that TO. For TO-1, the pool is divided into seven (7) areas with the percentages adding to 100% of the pool for that TO. The Admin/Security area incentive, if earned, is 5% of the TO pool, which is shown to be $500,000 on an annual basis, and $41,667 on a monthly basis. The possible incentive for each task area is independent of each other task area. The percentages shown in the table have been established by the Government reflecting the importance of work outcomes.

The process rhythm is as follows: ALP performance data is monitored, tracked and extracted by applicable region by the QARs monthly for evaluation and determination by the TMs; these determinations are forwarded to the COR for a decision pertaining to incentive payments earned/recommended (and, if applicable, credits to the Government imposed) are made and approved monthly, for invoicing by the Contractor on a quarterly basis.

Table 1. GSM-O Incentive Payments

Task

Order PWS Area

% Share

Annual

Example Annual Amt Example

Monthly Amt

Contributing

ALPs Notes

TO-1 (Operations and Security) Incentives for Year-1.

To earn incentive payment for a specified PWS Area, there shall be no ALPs in the Red performance zone; and all ALPs with Blue values (that are not shown n/a in the ALPs table) shall be in the Blue performance zone. If the TO-1 value is $200 M, and the TO-1 Incentive Pool is 5%, then the example payments are:

1, 2, 3, 4 Assessed on Global basis

TO-1 Admin/Security 5% of

TO-1 Pool .05x$10M= $500,000 $41,667

Assessed in each of four

Regions separately

TO-1 Transition 15% of

TO-1 Pool .15x$10M= $1,500,000 $125,001 5

Assessed in each of four Regions separately

TO-1 Order Processing 20% of

TO-1 Pool .20x$10M= $2,000,000 $166,668 8, 9, 10

Assessed in each of four Regions separately

11 Assessed on Global basis

TO-1

Trouble

Processing 30% of

TO-1 Pool .30x$10M= $3,000,000 $250,002 12, 13, 14, 15, 16, Assessed in each of four

Regions separately

TO-1 CM Data 10% of

TO-1 Pool .10x$10M= $1,000,000 $83,334 18,19, 20 Assessed on Global basis

TO-1

Operations and

OSS Tools 15% of

TO-1 Pool .05x$10M= $1,500,000 $125,001 21, 22, 24, 25

Assessed in each of four Regions separately

TO-1 COOP

5% of

TO-1 Pool .15x$10M= $500,000 $41,667 28

Assessed in each of four Regions separately

TO-1 Example: For a TO-1 value of $200 M, and a TO-1 incentive pool of 5%, the QARs will collect all ALP data for a given month, in the Admin/Security area; if none of the contributing ALPs are Red, and if all of the contributing ALPs are Blue, then the monthly incentive payment of $41,667 in the applicable CLIN for the task order will be recommended by the TM for quarterly payment.

Table 1. GSM-O Incentive Payments

Task

Order PWS Area

% Share

Annual

Example Annual Amt Example

Monthly Amt

Contributing

ALPs Notes

TO-2 (Repair and Maintenance) Incentives for Year-1.

To earn incentive payment for a specified PWS Area, there shall be no ALPs in the Red performance zone; and all ALPs with Blue values (that are not shown n/a in the ALPs table) shall be in the Blue performance zone. If the TO-2 value is $200 M, and the TO-2 Incentive Pool is 5%, then the example payments are:

1, 2, 3, 4, 5 Assessed on Global basis

TO-2

Admin/Security and Transition

5% of TO-2 Pool

.05x$10M= $500,000 $41,667

Assessed in each of four Regions separately

TO-2

Trouble

Response:

Restore Services

45% of TO-2 Pool

.45x$10M= $4,500,000 $375,000 16 Assessed in each of four

Regions separately

TO-2

Trouble Response:

Coordinate 3d Party Responses

15% of TO-2 Pool

.15x$10M= $1,500,000 $125,000 17 Assessed in each of four

Regions separately

TO-2

Operations

Related Maintenance

15% of TO-2 Pool

.15x$10M= $1,500,000 $125,000 21, 22 Assessed in each of four

Regions separately

TO-2

Changes/

Patches: Updates 15% of

TO-2 Pool .15x$10M= $1,500,000 $125,000 24

Assessed in each of four Regions separately

TO-2

Changes/ Patches:

Timeliness

5% of TO-2 Pool

.05x$10M= $500,000 $41,667 25 Assessed in each of four

Regions separately

Table 1. GSM-O Incentive Payments

Task

Order PWS Area

% Share

Annual

Example Annual Amt Example

Monthly Amt

Contributing

ALPs Notes

TO-3 (Net Assurance) Incentives [this TO will not be issued for Year-1]

To earn incentive payment for a specified PWS Area, there shall be no ALPs in the Red performance zone; and all ALPs with Blue values (that are not shown n/a in the ALPs table) shall be in the Blue performance zone. If the TO-3 value is $100 M and the TO-3 Incentive Pool is 5%, then the example payments are:

TO-3

Admin/Security and Transition

5% of TO-3 Pool

.05x$5M = $250,000 $20,833 1, 2, 3, 4, 5 Assessed on Global basis

TO-3 CND-Protect 25% of

TO-3 Pool .25x$5M= $1,250,000 $104,167 29 Assessed on Global basis

TO-3 CND-Detect 25% of

TO-3 Pool .25x$5M= $1,250,000 $104,167 30, 31 Assessed on Global basis

TO-3 CND-Response 25% of

TO-3 Pool .25x$5M= $1,250,000 $104,167 32 Assessed on Global basis

TO-3 CND Sustain 20% of

TO-3 Pool .20x$5M= $1,000,000 $83,333 33, 34, 35 Assessed on Global basis

Table 1. GSM-O Incentive Payments

Task

Order PWS Area

% Share

Annual

Example Annual Amt Example

Monthly Amt

TO-4 (Integration Support) Incentives for Year-1.

To earn incentive payment for a specified PWS Area, there shall be no ALPs in the Red performance zone; and all ALPs with Blue values (that are not shown n/a in the ALPs table) shall be in the Blue performance zone. If the TO-4 value is $50 M and the TO-4 Incentive Pool is 5%, then the example payments are:

TO-4 Admin/Security 5% of

TO-4 Pool .05x$2.5M = $125,000 $10,417 1, 2, 3, 4 Assessed on Global basis

TO-4

Integration

Support 95% of

TO-4 Pool .95x$2.5M= $2,375,000 $197,917 26 Assessed on Global basis

TO-5 (Contingency and Emergency Response) Incentives for Year-1.

To earn incentive payment for a specified PWS Area, there shall be NO ALPs in the Red performance zone; and all ALPs with Blue values (that are not shown n/a in the ALPs table) shall be in the Blue performance zone. If the TO-5 value is $40 M and the TO-5 Incentive Pool is 5%, then the example payments are:

TO-5 Admin/Security 5% of

TO-5 Pool .05x$2M = $100,000 $8,333 1, 2, 3, 4 Assessed on Global basis

TO-5

Contingency/ Emergency

Support

95% of TO-5 Pool

.95x$2M= $1,900,000 $158,333 27a, 27b Assessed on Global basis

5. Method for Determining Incentive Fee. At the beginning of each 12-month period, to the extent that funding is available and options are exercised, funding will be applied to the Incentive Fee CLIN.

At the end of each month where incentives are applicable, task order performance, as measured by the applicable ALPs, will be collected by the Government Quality Assurance Reviewers in each GSM-O geographic region where task order execution is applicable. This data will then be forwarded to the Task Monitor for consolidation with inputs from the other regions. Note that unless there are exceptional circumstances, the TM uses Table 1 to interpret the data to determine whether or not an incentive is applicable, and if so, what the recommended amount is.

The TM will then forward the consolidated incentives data and recommended incentive payment amounts to the GSM-O COR for review.

The COR will submit the Preliminary Fee Recommendation to the DISA Network Services Division (NSD) Director who will review the recommendation and determine the amount of the incentive fee that the Contractor earned during the period. The NSD Directors office will notify KO of the amount of the incentive fee earned. The KO will notify the contractor of the incentive fee determination amount earned and instruct the Contractor to submit an invoice/voucher for payment. After receiving KO notification, the Contractor shall have five calendar days to challenge the incentive fee determination or 30 calendar days to submit an invoice for the amount indicated by the KO. If necessary, the KO will issue a corresponding modification to the contract enabling the Contractor to invoice for the appropriate amount of Incentive Fee. Incentive Fee determination and amounts decided by the Government are final and not subject to the Disputes Clause.

As detailed in Table 1, the Contractor shall receive no Incentive Fee for a given TO performance area if the Table 1 decision rule is not satisfied for that task area. The aforementioned Request- Recommendation-Determination process will occur following each period during the total contract period of performance to the extent that options are exercised.

The incentive fee structure is effective for the entire period of performance (base period and option periods) for this contract. Using quarterly invoicing for incentives earned and awarded mitigates the need to establish special provisions for partial payments.

6. Performance Credits for Below Acceptable Performance. If the Contractor fails to satisfy performance requirements of the ALPs, as detailed in Table 2 (GSM-O Below Satisfactory Performance Credits) below, this will result in the application of credits to be applied against the regular execution invoice for the evaluated period. The concept for assessing credits for ALP performance in the Red zone is comparable to that used to determine positive incentives – i.e. the task order is divided into a number of separate performance areas, with the contributing ALPs identified for each such area. The amount of credit to the Government to be assessed is based upon the Table 1 incentive amount for that task area. The decision rule is different, and states, If any one or more of the evaluated ALPs for a given task area is determined by collected data to be in the Red zone for that evaluation period, then the incentive for that one area is forfeited and a credit to the Government equal in amount to the incentive for that one area shall be deducted against the regular invoice for that task order. [Note: separating the credits from the incentives eliminates the theoretical problem that would arise if credits in a given period exceeded incentive payments earned.]

Table 2. GSM-O Below Satisfactory Performance Credits

Task

Order PWS Area

% Share

Annual

Example Annual Amt Example

Monthly Amt

Contributing

ALPs Notes

TO-1 (Operations and Security) Below Satisfactory Performance Credits for Year-1.

In a specified PWS Area, if there are one or more ALPs that are in the Red performance zone for that month, then the credit assessed against the invoice for that month shall be as shown below. If the TO-1 value is $200 M, and the TO-1 Incentive Pool is 5%, then the example credits are:

1, 2, 3, 4 Assessed on Global basis

TO-1 Admin/Security 5% of

TO-1 Pool .05x$10M= $500,000 $41,667

Assessed in each of four

Regions separately

TO-1 Transition 15% of TO- 1 Pool

.15x$10M= $1,500,000 $125,001 5 Assessed in each of four

Regions separately

TO-1

Order

Processing 20% of TO-

1 Pool .20x$10M= $2,000,000 $166,668 8, 9, 10

Assessed in each of four Regions separately

11 Assessed on Global basis

TO-1

Trouble

Processing 30% of TO-

1 Pool .30x$10M= $3,000,000 $250,002 12, 13, 14, 15, 16, 17 Assessed in each of four

Regions separately

TO-1 CM Data 10% of TO- 1 Pool

.10x$10M= $1,000,000 $83,334 18, 19, 20 Assessed on Global basis

TO-1

Operations and

OSS Tools 15% of TO-

1 Pool .05x$10M= $1,500,000 $125,001 21, 22, 24, 25

Assessed in each of four Regions separately

TO-1 COOP 5% of TO- 1 Pool

.15x$10M= $500,000 $41,667 28

TO-1 Example: For a TO-1 value of $200 M, and a TO-1 incentive pool of 5%, after collection of all ALP data for a given month, in the Admin/Security area, if any of the contributing ALPs is Red, then the monthly credit of $41,667 will be recommended to the contracting officer for credit against the monthly invoice.

Table 2. GSM-O Below Satisfactory Performance Credits

Task

Order PWS Area

% Share

Annual

Example Annual Amt Example

Monthly Amt

Contributing

ALPs Notes

TO-2 (Repair and Maintenance) Below Satisfactory Performance Credits for Year-1.

In a specified PWS Area, if there are one or more ALPs that are in the Red performance zone for that month, then the credit assessed against the invoice for that month shall be as shown below. If the TO-2 value is $200 M, and the TO-2 Incentive Pool is 5%, then the example credits are

1, 2, 3, 4, 5 Assessed on Global basis

TO-2

Admin/Security and Transition

5% of TO-2 Pool

.05x$10M= $500,000 $41,667

Assessed in each of four Regions separately

TO-2

Trouble

Response:

Restore Services

20% of TO-2 Pool

.20x$10M= $2,000,000 $166,667 16 Assessed in each of four

Regions separately

TO-2

Trouble Response:

Coordinate 3d Party Responses

10% of TO-2 Pool

.10x$10M= $1,000,000 $83,333 17 Assessed in each of four

Regions separately

TO-2

Operations

Related Maintenance

15% of TO-2 Pool

.15x$10M= $1,500,000 $125,000 21, 22 Assessed in each of four

Regions separately

TO-2

Changes/

Patches: Updates 5% of

TO-2 Pool .05x$10M= $500,000 $41,667 24

Assessed in each of four Regions separately

TO-2

Changes/ Patches:

Timeliness

45% of TO-2 Pool

.45x$10M= $4,500,000 $375,000 25

Table 2. GSM-O Below Satisfactory Performance Credits

Task

Order PWS Area

% Share

Annual

Example Annual Amt Example

Monthly Amt

TO-3 (Net Assurance) Below Satisfactory Performance Credits [this TO will not be issued for Year-1]

In a specified PWS Area, if there are one or more ALPs that are in the Red performance zone for that month, then the credit assessed against the invoice for that month shall be as shown below. If the TO-3 value is $100 M and the TO-3 Incentive Pool is 5%, then the example credits are

TO-3

Admin/Security and Transition

5% of TO-3 Pool

.05x$5M = $250,000 $20,833 1, 2, 3, 4, 5 Assessed on Global basis

TO-3 CND-Protect 25% of

TO-3 Pool .25x$5M= $1,250,000 $104,167 29 Assessed on Global basis

TO-3 CND-Detect 25% of

TO-3 Pool .25x$5M= $1,250,000 $104,167 30, 31 Assessed on Global basis

TO-3 CND-Response 25% of

TO-3 Pool .25x$5M= $1,250,000 $104,167 32 Assessed on Global basis

TO-3 CND Sustain 20% of

TO-3 Pool .20x$5M= $1,000,000 $83,333 33, 34, 35 Assessed on Global basis

Table 2. GSM-O Below Satisfactory Performance Credits

Task

Order PWS Area

% Share

Annual

Example Annual Amt Example

Monthly Amt

TO-4 (Integration Support) Below Satisfactory Performance Credits for Year-1.

In a specified PWS Area, if there are one or more ALPs that are in the Red performance zone for that month, then the credit assessed against the invoice for that month shall be as shown below. If the TO-4 value is $50 M and the TO-4 Incentive Pool is 5%, then the example credits are

TO-4 Admin/Security 5% of

TO-4 Pool .05x$2.5M = $125,000 $10,417 1, 2, 3, 4 Assessed on Global basis

TO-4

Integration

Support 95% of

TO-4 Pool .95x$2.5M= $2,375,000 $197,917 26 Assessed on Global basis

TO-5 (Contingency and Emergency Response) Below Satisfactory Performance Credits for Year-1.

In a specified PWS Area, if there are one or more ALPs that are in the Red performance zone for that month, then the credit assessed against the invoice for that month shall be as shown below. If the TO-5 value is $40 M and the TO-5 Incentive Pool is 5%, then the example credits are

TO-5 Admin/Security 5% of

TO-5 Pool .05x$2M = $100,000 $8,333 1, 2, 3, 4 Assessed on Global basis

TO-5

Contingency/ Emergency

Support

95% of TO- 5 Pool

.95x$2M= $1,900,000 $158,333 27a, 27b Assessed on Global basis

7. Incentive Fee Plan Administrative Changes. The method for changing this Incentive Fee Plan is described below:

a. The COR, Contractor, responsible Government Personnel (i.e., Task Monitor, QAR), or KO may propose changes to the Incentive Fee Plan. All proposed changes must be coordinated with the KO for final disposition.

b. If changes are proposed by Government personnel, the KO will coordinate proposed changes with the COR and Contractor.

c. The Government may elect to make changes to the Incentive Fee Plan, provided the KO has sent written notice to the Contractor of any changes to be applied and the Contractor has agreed to the changes. On agreement between the parties, changes will become effective for all future evaluation periods of the applicable task order(s).

d. In the case of Government-caused delays or other delays beyond the control, and without fault or negligence, of the Contractor, the Contractor shall notify the COR and KO in writing of the applicable circumstances and request a corresponding adjustment to the contract delivery schedule and this Incentive Fee Plan. The COR will coordinate with the KO for final determination which may result in a contract modification.

SECTION I - CONTRACT CLAUSES

The following have been added by reference:

252.219-7004 Small Business Subcontracting Plan (Test Program) JAN 2011

The following have been deleted:

52.215-17 Waiver of Facilities Capital Cost of Money OCT 1997 52.216-24 Limitation Of Government Liability APR 1984 252.215-7003 Excessive Pass-Through Charges--Identification of

Subcontract Effort

MAY 2008

252.215-7004 Excessive Pass-Through Charges MAY 2008 252.225-7004 Report of Intended Performance Outside the United States and Canada--Submission after Award

OCT 2010

SECTION K - REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERORS

The following have been deleted:

252.225-7023 Preference for Products or Services from Iraq or Afghanistan APR 2010 252.225-7024 Requirement for Products or Services from IRAQ or

Afghanistan

APR 2010

SECTION L - INSTRUCTIONS, CONDITIONS AND NOTICES TO BIDDERS

The following have been added by reference:

52.215-16 Facilities Capital Cost of Money JUN 2003

L5

GENERAL INSTRUCTIONS.

a. This section of the Information to Offerors provides general guidance for preparing proposals as well as specific instructions on the format and content of the proposal. The offeror's proposal must include all data and information requested by the RFP and must be submitted in accordance with these instructions (excluding paragraphs 8-10 which are requirementsfor future task orders at the Government’s discretion). The offer shall be compliant with the requirements as stated in the Performance Work Statement (PWS), Contract Data Requirements List (CDRL) and Section H Special Contract Requirements.

b. The Government reserves the right to reject any proposal that does not substantially comply with these proposal preparation instructions.

c. The proposal shall be clear, concise, and shall include sufficient detail for effective evaluation and for substantiating the validity of stated claims. The proposal should not simply rephrase or restate the Government's requirements but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. Offerors shall assume that the Government has no prior knowledge of their facilities and experience and will base its evaluation on the information presented in the offeror's proposal.

d. Elaborate brochures or documentation, binding, detailed art work, or other embellishments are unnecessary and are not desired.

e. The proposal acceptance period is specified in Standard Form (SF)-33 of the solicitation. The offeror shall make a clear statement in Section A of the proposal documentation volume that the proposal is valid through this date.

f. In accordance with FAR Subpart 4.8 (Government Contract Files), the Government will retain one copy of all unsuccessful proposals. Unless the offeror requests otherwise, the Government will destroy extra copies of such unsuccessful proposals.

L7

ORGANIZATION/NUMBER OF COPIES/PAGE LIMITS.

L7.1 The offeror shall prepare the proposal as set forth in the Proposal Organization Table (Table L7.1 below). For Volume II and Volume IV only, the offeror’s company name/information shall be reflected only on the title page of the offeror’s proposal. The remaining pages within Volume II and Volume IV of the offeror’s proposal shall not be provided on company letterhead and shall be free of any watermarks, trademarks, legends, logos or similar markings, i.e., offeror’s company name/information shall be reflected only on the cover page of the offeror’s proposal. Company name/information, etc. may appear on all pages of Volume I, Volume III and Volume V. The titles and contents of the volumes shall be as defined in this table, all of which shall be within the required page limits and with the number of copies as specified in Table L7.1. The volumes identified in the table shall be separately bound in three-ring, loose-leaf binders, as necessary. The contents of each proposal volume are described in Section L, Paragraph L8 - Instructions for Preparation of Proposal Content as noted in the table below.

Table L7.1. Proposal Organization.

VOL.

RFP

PARA #

VOL. TITLE

PAGE LIMIT

NO. OF

COPIES UP-

LOADED

VIA

INTERNET

(URL)

NO. OF

HARD

COPIES

NO.

OF

CD-

ROMs

I Executive Summary 1 2 1

Part A Narrative Summary 10 pages

Part B Master Table of Contents

No Limit

II

Factor 1 -

Technical/

Management

1 2 1

Part A Compliance and Cross Reference Matrix

No Limit

Part B

PWS

Paragraph 3;

with all subpargraphs thereto;

Paragraphs 6.1 through 6.2.8, 6.3, 6.4; and Paragraph 7 with all subparagraphs thereto

Subfactor 1 - Technical Solution

250 pages

Part C

Subfactor 2 - Task Orders

HC1028-10-R-

2000, Section J, Attachment 6

Task Order #GSM- O-01 – for Base Period of 12 months and six one-year option periods

75 pages

Attachment 7

Task Order #GSM- O-02 – for Base Period of 12 months and six

75 pages one-year option periods

Attachment 8

Task Order #GSM- O-03 – for Base Period of 12 months and six one-year option periods

75 pages

Part D

PWS

Paragraph 3;

Paragraph 4.1;

through Paragraph 4.5 to include subparagraphs

Subfactor 3 - Management Plan

65 pages

Part E

PWS Paragraph

5.1 and 5.2; and Paragraphs 6.2.1, 6.2.2, 6.2.6 and

6.2.7 to include subparagraphs

Subfactor 4 - Transition Plan

50 pages

Part F Risk Matrix No Limit

III

Factor 2 - Past

Performance

Part…