DISN Labor Category and Descriptions Example.pdf

HC1028-10-R-2000

Supplemental Information

GLOBAL INFORMATION GRID (GIG) SERVICES MANAGEMENT OPERATIONS

(GSM-O)

PERSONNEL QUALIFICATIONS

DEFENSE INFORMATION SYSTEMS AGENCY

WASHINGTON, DC

TABLE OF CONTENTS

LABOR CATEGORY

T

1.0 PROGRAM MANAGER (KEY PERSONNEL) 09

2.0 PROJECT MANAGER (KEY PERSONNEL) 09

3.0 TASK ORDER MANAGER (KEY PERSONNEL) 09

4.0 OPERATIONS MANAGER (KEY PERSONNEL) 09

5.0 LOGISTICS MANAGER (KEY PERSONNEL) 10

6.0 SENIOR TELECOMMUNICATIONS MANAGER (KEY PERSONNEL) 10

7.0 PROGRAM ADMINISTRATION SPECIALIST 10

8.0 PRINCIPAL SYSTEMS ARCHITECT (KEY PERSONNEL) 11

9.0 SENIOR SYSTEMS ARCHITECT 11

10.0 COMMUNICATIONS SPECIALIST ASSOCIATE 12

11.0 COMMUNICATIONS SPECIALIST INTERMEDIATE 12

12.0 COMMUNICATIONS SPECIALIST LEVEL LEAD 12

13.0 HARDWARE/SOFTWARE SPECIALIST ASSOCIATE 13

14.0 HARDWARE/SOFTWARE SPECIALIST INTERMEDIATE 13

15.0 HARDWARE/SOFTWARE SPECIALIST LEAD 13

16.0 HARDWARE/SOFTWARE INSTALLATION TECHNICIAN ASSOCIATE 13

17.0 HARDWARE/SOFTWARE INSTALLATION TECHNICIAN INTERMEDIATE 14

18.0 HARDWARE/SOFTWARE INSTALLATION TECHNICIAN LEAD 14

19.0 HARDWARE DRAFTSMAN 15

20.0 DTH (AUTODIN) FIELD SERVICE REPRESENTATIVE 15

21.0 DTH (AUTODIN) FIELD SERVICE SUPERVISOR 15

22.0 DTH (AUTODIN) FIELD SERVICE SYSTEMS ANALYST 16

23.0 COMMUNICATIONS NETWORK SPECIALIST 17

24.0 COMMUNICATIONS NETWORK MANAGER 17

25.0 NETWORK DESIGN ENGINEER ASSOCIATE 17

26.0 NETWORK DESIGN ENGINEER INTERMEDIATE 17

27.0 NETWORK DESIGN ENGINEER LEAD 18

28.0 SYSTEMS OPERATOR ASSOCIATE 18

29.0 SYSTEMS OPERATOR INTERMEDIATE 18

30.0 SYSTEMS OPERATOR LEAD 18

31.0 COMPUTER SECURITY SYSTEMS SPECIALIST ASSOCIATE 18

32.0 COMPUTER SECURITY SYSTEMS SPECIALIST INTERMEDIATE 19

33.0 SENIOR COMPUTER SECURITY SYSTEMS SPECIALIST LEAD 19

34.0 SYSTEMS ENGINEER ASSOCIATE 19

35.0 SYSTEMS ENGINEER INTERMEDIATE 19

36.0 SYSTEMS ENGINEER LEAD 20

37.0 OPEN SYSTEMS ENGINEER ASSOCIATE 20

38.0 OPEN SYSTEMS ENGINEER INTERMEDIATE 20

39.0 OPEN SYSTEMS ENGINEER LEAD 21

40.0 COMPUTER SYSTEMS ANALYST ASSOCIATE 21

41.0 COMPUTER SYSTEMS ANALYST INTERMEDIATE 21

42.0 COMPUTER SYSTEMS ANALYST LEAD 22

43.0 FUNCTIONAL ANALYST 22

44.0 SENIOR FUNCTIONAL ANALYST 22

45.0 QUALITY ASSURANCE ANALYST 22

46.0 QUALITY ASSURANCE MANAGER 22

47.0 PROJECT CONTROL SPECIALIST 22

48.0 CONFIGURATION CONTROL MANAGEMENT SPECIALIST 23

49.0 DATA STANDARDIZATION SPECIALIST ASSOCIATE 23

50.0 DATA STANDARDIZATION SPECIALIST INTERMEDIATE 23

51.0 DATA STANDARDIZATION SPECIALIST LEAD 24

52.0 TECHNICAL WRITER/EDITOR ASSOCIATE 24

53.0 TECHNICAL WRITER/EDITOR INTERMEDIATE 24

54.0 GRAPHICS SPECIALIST ASSOCIATE 24

55.0 GRAPHICS SPECIALIST LEAD 24

56.0 WAREHOUSE PERSON 25

57.0 COMMUNICATIONS ALLOCATION COORDINATOR 25

58.0 IMPLEMENTATION COORDINATOR 25

59.0 CUSTOMER SERVICE SPECIALIST ASSOCIATE 26

60.0 CUSTOMER SERVICE SPECIALIST INTERMEDIATE 26

61.0 CUSTOMER SERVICE SPECIALIST LEAD 27

62.0 CUSTOMER SERVICE REPRESENTATIVE 27

63.0 CONSULTANT ASSOCIATE 27

64.0 CONSULTANT INTERMEDIATE 28

65.0 CONSULTANT LEAD 28

66.0 LIFE CYCLE MANAGEMENT (LCM) SPECIALIST 28

67.0 LOGISTICS ANALYST ASSOCIATE 29

68.0 LOGISTICS ANALYST INTERMEDIATE 29

69.0 LOGISTICS ANALYST LEAD 29

70.0 FINANCIAL ANALYST 29

71.0 DOCUMENTATION SPECIALIST 30

72.0 COST ANALYST ASSOCIATE 30

73.0 COST ANALYST INTERMEDIATE 30

74.0 COST ANALYST LEAD 30

75.0 SATELLITE COMMUNICATIONS SYSTEMS ENGINEER ASSOCIATE 30

76.0 SATELLITE COMMUNICATIONS SYSTEMS ENGINEER INTERMEDIATE 31

77.0 SATELLITE COMMUNICATIONS SYSTEMS ENGINEER LEAD 31

78.0 CABLE FABRICATOR 32

79.0 DISN TRANSPORT FIELD SUPPORT TECHNICIAN 32

80.0 NETWORK PROVISIONER 33

81.0 DATA ENTRY CLERK 33

82.0 NETWORK INSTALLATION TECHNICIAN ASSOCIATE 33

83.0 NETWORK INSTALLATION TECHNICIAN INTERMEDIATE 33

84.0 NETWORK INSTALLATION TECHNICIAN LEAD 34

85.0 NETWORK DRAFTSMAN 34

86.0 NETWORK CONTROLLER/OPERATOR ASSOCIATE 34

87.0 NETWORK CONTROLLER/OPERATOR INTERMEDIATE 35

88.0 NETWORK CONTROLLER/OPERATOR LEAD 35

89.0 NETWORK SYSTEMS ENGINEER ASSOCIATE 36

90.0 NETWORK SYSTEMS ENGINEER INTERMEDIATE 36

91.0 NETWORK SYSTEMS ENGINEER LEAD 36

92.0 NODE SITE COORDINATOR 37

93.0 ACQUISITION SUPPORT SPECIALIST ASSOCIATE 37

94.0 ACQUISITION SUPPORT SPECIALIST INTERMEDIATE 37

95.0 ACQUISITION SUPPORT SPECIALIST LEAD 37

96.0 PROGRAM MANAGEMENT SUPPORT SPECIALIST ASSOCIATE 38

97.0 PROGRAM MANAGEMENT SUPPORT SPECIALIST INTERMEDIATE 38

98.0 PROGRAM MANAGEMENT SUPPORT SPECIALIST LEAD 38

99.0 INFORMATION SYSTEMS SECURITY SPECIALIST ASSOCIATE 38

100.0 INFORMATION SYSTEMS SECURITY SPECIALIST LEAD 39

101.0 SYSTEM MANAGER ASSISTANT 39

102.0 NETWORK ENGINEER ASSOCIATE 39

103.0 NETWORK ENGINEER INTERMEDIATE 40

104.0 NETWORK ENGINEER LEAD 40

105.0 SYSTEM/SECURITY ASSISTANT 41

106.0 HELP DESK SPECIALIST 41

107.0 HELP DESK MANAGER 41

108.0 IMPLEMENTATION ASSISTANT ASSOCIATE 41

109.0 IMPLEMENTATION ASSISTANT INTERMEDIATE 42

110.0 IMPLEMENTATION ASSISTANT LEAD 42

111.0 NETWORK OPERATIONS AND CONTROL 43

112.0 NATIONAL DEFENSE OPERATIONS ANALYSTS ASSOCIATE 43

113.0 NATIONAL DEFENSE OPERATIONS ANALYSTS INTERMEDIATE 44

114.0 NATIONAL DEFENSE OPERATIONS ANALYSTS LEAD 44

115.0 SECURITY PROFESSIONAL/FACILITY SECURITY OFFICER 44

116.0 INFORMATION ENGINEER ASSOCIATE 45

117.0 INFORMATION ENGINEER INTERMEDIATE 45

118.0 PRINCIPAL INFORMATION ENGINEER LEAD 45

119.0 ADMINISTRATIVE SUPPORT AND GRAPHICS SPECIALIST 46

120.0 TELECOMMUNICATIONS ELECTRONICS ENGINEER ASSOCIATE 46

121.0 TELECOMMUNICATIONS ELECTRONICS ENGINEER INTERMEDIATE 46

122.0 TELECOMMUNICATIONS ELECTRONICS ENGINEER LEAD 46

123.0 PROJECT LEADER 46

124.0 PRINCIPAL DATABASE ADMINISTRATOR 47

125.0 SENIOR DATABASE ADMINISTRATOR 47

126.0 DATABASE ADMINISTRATOR 48

127.0 JUNIOR DATABASE ADMINISTRATOR 48

128.0 SENIOR DATABASE MANAGEMENT SPECIALIST 49

129.0 DATABASE MANAGEMENT SPECIALIST 49

130.0 PRINCIPAL SYSTEMS ADMINISTRATOR 49

131.0 SENIOR SYSTEMS ADMINISTRATOR 49

132.0 MID SYSTEMS ADMINISTRATOR 49

133.0 JUNIOR SYSTEMS ADMINISTRATOR 50

134.0 DATA COMMUNICATIONS MANAGER 50

135.0 VOICE COMMUNICATIONS MANAGER 50

136.0 PRINCIPAL BUSINESS PROCESS REENGINEERING SPEC (KEY PERSONNEL)50

137.0 SENIOR BUSINESS PROCESS REENGINEERING SPEC (KEY PERSONNEL) 51

138.0 ELECTRONIC MEETING TECHNOGRAPHER 51

139.0 SENIOR INFORMATION TECHNOLOGY EXPERT 51

140.0 WEB ARCHITECT 52

141.0 WEB DESIGNER 52

142.0 SENIOR BUSINESS CASE ANALYST 52

143.0 BUSINESS CASE ANALYST 52

144.0 EXECUTIVE INFORMATION TECHNOLOGY CONSULTANT 53

145.0 SENIOR INFORMATION TECHNOLOGY CONSULTANT 53

146.0 INFORMATION TECHNOLOGY CONSULTANT 53

147.0 ASSOCIATE INFORMATION TECHNOLOGY CONSULTANT 53

148.0 CONFIGURATION MANGEMENT SPECIALIST ASSOCIATE 53

149.0 CONFIGURATION MANGEMENT SPECIALIST INTERMEDIATE 54

150.0 CONFIGURATION MANAGEMENT SPECIALIST LEAD 54

151.0 ENTERPRISE COMMUNICATIONS/NETWORK MANAGER 54

152.0 OPERATIONS RESEARCH ANALYST 55

153.0 SENIOR OPERATIONS RESEARCH ANALYST 55

154.0 EXECUTIVE OPERATIONS RESEARCH ANALSYT (KEY PERSONNEL) 55

155.0 SUBJECT MATTER EXPERT ASSOCIATE 56

156.0 SUBJECT MATTER EXPERT INTERMEDIATE 56

157.0 SUBJECT MATTER EXPERT LEAD(KEY PERSONNEL) 57

158.0 NETWORK CONTROL CENTER TELECOM SPEC 57

159.0 SUPPORT ENGINEER 58

160.0 TRANSMISSION ENGINEER 59

161.0 SWITCH TECHNICIAN 59

162.0 CIRCUIT ENGINEER 60

163.0 TRAFFIC ENGINEER 60

164.0 DATA NETWORK ENGINEER 60

165.0 DATABASE ENGINEER 61

166.0 INFORMATION ARCHITECT 61

167.0 COMMUNICATIONS NETWORK DATA ANALYST 61

168.0 DISN JUNIOR ENGINEER 62

169.0 SUSTAINING ENGINEER 62

170.0 SOFTWARE ANALYST 62

171.0 COMPUTER SOFTWARE SYSTEMS ENGINEER 63

172.0 UC SUBJECT MATTER EXPERT ASSOCIATE I 64

173.0 UC SUBJECT MATTER EXPERT INTERMEDIATE II 64

174.0 UC SUBJECT MATTER EXPERT LEAD III 65

175.0 UC SUBJECT MATTER EXPERT IV 66

176.0 SOFTWARE APPLICATION CONFIGURATION SPECIALIST 67

177.0 SOFTWARE APPLICATIONS SECURITY ADMINISTRATOR 67

178.0 SUSTAINING APPLICATION CONFIGURATION MAINTAINER 67

At the discretion of the Government:

The personnel categories are:

1.0 PROGRAM MANAGER (KEY PERSONNEL)

a. Serves as the contractor’s single contract manager and shall be the contractor’s authorized interface with the Government

Contracting Officer (KO), Government management personnel and customer agency representatives. Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel and communicating policies, purposes, and goals of the organization to subordinates. The Program Manager is responsible for overall contract performance and shall not serve in any other capacity under this contract.

2.0 PROJECT MANAGER (KEY PERSONNEL)

a. Directs the Project as defined by the Program Manager to include but not limited to: all financial management and administrative activities, such as budgeting, manpower and resource planning and financial reporting. Performs complex evaluations of existing procedures, processes, techniques, models, and/or systems related to management problems or contractual issues that require reports and recommends solutions. Prepares charts, tables, graphs, and diagrams to assist in analyzing problems. Provides supervision, training and direction to staff.

3.0 TASK ORDER MANAGER (KEY PERSONNEL)

a. Serves as the project manager for a large, complex task order (or a group of task orders affecting the same common/standard/migration system) and shall assist the Program

Manager in working with the Government Contracting Officer (KO), the task order-level TMs, Government management personnel and customer agency representatives. Under the guidance of the

Program Manager, responsible for the overall management of the specific task order(s) and insuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise wide horizontal integration planning and interfaces to other functional systems.

4.0 OPERATIONS MANAGER (KEY PERSONNEL)

a. Manages computer operations. Ensures production schedules are met. Ensures computer system resources are used effectively.

Coordinates the resolution of production-related problems.

Ensures proper relationships are established between customers, teaming partners and vendors to facilitate the delivery of information technology services. Provides users with computer output. Supervises staff operations.

5.0 LOGISTICS MANAGER (KEY PERSONNEL)

a. Implements Integrated Logistics Systems (ILS) functions for assigned projects to include: research, analyses of customer and statutory requirements, preparing required documentation, and ensuring quality control. Drafts various logistics type documentation, e.g., Integrated Support Plan (ISP), Integrated

Logistic Support Plan (ILSP), Materiel Fielding Plan (MFP), Type

Classification Plan, Logistics Transition Plan, Materiel

Provisioning Plan, Training Plans, System MANPRINT Management

Plan, etc. Identifies, analyzes and reports deficiencies in logistics life cycle costs, logistics budget data (spare and repair parts), etc. Analyzes and assesses technical documentation, e.g., manuals, drawings, specifications and source controls. Develops and implements standard procedures to ensure testing, documentation, updates, quality control, and configuration management requirements are considered in the development of the equipment system. Drafts ILS data in support of Statements of Work and Contract Data Requirements Lists.

Provides ILS input to the technical proposal preparation process and ensures necessary safeguards for proprietary data. Confers with user/customer to resolve logistics problems. Responsible for the training of junior logisticians. Maintains proficiency in ILS functional areas. Provides supervision, training and direction to staff.

6.0 SENIOR TELECOMMUNICATIONS MANAGER (KEY PERSONNEL)

a. Manages and provides direction to telecommunications operations work groups. Performs one or more of the following tasks:

Manages and administers top level and sub-level Internet Domain

Name Service (DNS) zones, including registration and directory services. Manages, administers, and operates dial up access service systems. Manages the assignment and allocation of globally unique IP network address space. Maintains on-line documentation libraries, maintains mail lists, operates World

Wide Web servers, and provides general user assistance from a

Help Desk. Provides network security information services.

Provides database services. Provides development and maintenance of software to support operations. Responsible for the training of junior telecommunications specialists. Provides supervision, training and direction to staff.

7.0 Program Administration Specialist

a. Assists in the preparation of management plans and reports.

Coordinates schedules to facilitate completion of proposals, contract deliverables, task order review, briefings/ presentations and IPR preparation. Performs analysis, development and review of program administrative operating procedures

8.0 Principal Systems Architect (Key Personnel).

a. Establishes system information requirements using analysis of the information engineer(s) in the development of enterprise-wide or large-scale information systems. Determines and identifies high level functional and technical requirements based on interactions with the user community and knowledge of the enterprise architecture. Designs architecture to include the software, hardware and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Identifies, assesses, and presents options for meeting the functional and technical requirements including hardware and software updates or upgrades. Responsible for developing high level system design diagrams. Ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection

(OSI) and International Standards Organization (ISO) reference models, and profiles of standards - such as Institute of

Electrical and Electronic Engineers (IEEE) Open Systems

Environment (OSE) reference model - as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Ensures that the common operating environment is compliant. Evaluates analytically and systematically problems of work flows, organization and planning and develops appropriate corrective action. Provides daily supervision and direction to staff.

9.0 Senior Systems Architect.

a. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Identifies, assesses, and presents options for meeting the functional and technical requirements including hardware and software updates or upgrades. Responsible for developing high level system design diagrams. Ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection

(OSI) and International Standards Organization (ISO) reference models, and profiles of standards - such as Institute of

Electrical and Electronic Engineers (IEEE) Open Systems

Environment (OSE) reference model - as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Ensures that the common operating environment is compliant. Evaluates analytically and systematically problems of work flows, organization and planning and develops appropriate corrective action.

10.0 COMMUNICATIONS SPECIALIST ASSOCIATE

a. Responsible for resolving service problems; performing maintenance; and installing, configuring and testing data communications equipment and services. Troubleshoots network hardware using test instruments and monitoring and diagnostic programs. Prepares communications equipment for installation by testing, calibrating, or modifying equipment as required.

Maintains data network equipment and services to ensure working order and demand availability by performing scheduled, routine on-line test and by checking, adjusting, or replacing equipment to established standards. Installs and test various communications equipment and services to specified configurations and ensures proper working order for new or updated network service.

11.0 COMMUNICATIONS SPECIALIST INTERMEDIATE

a. Responsible for resolving complex service problems; performing expert maintenance; and installing, configuring and testing all types of data communications equipment and services.

Troubleshoots network hardware using test instruments and monitoring and diagnostic programs. Prepares communications equipment for installation by testing, calibrating, or modifying equipment as required. Maintains data network equipment and services to ensure working order and demand availability by performing scheduled, routine on-line test and by checking, adjusting, or replacing equipment to established standards.

Installs and test various communications equipment and services to specified configurations and ensures proper working order for new or updated network service. Provides functional guidance, supervision, technical support, training and quality assurance/quality control to Associate personnel.

12.0 COMMUNICATIONS SPECIALIST LEAD

a. Responsible for resolving complex service problems; performing expert maintenance; and installing, configuring and testing all types of data communications equipment and services.

Troubleshoots network hardware using test instruments and monitoring and diagnostic programs. Prepares communications equipment for installation by testing, calibrating, or modifying equipment as required. Maintains data network equipment and services to ensure working order and demand availability by performing scheduled, routine on-line test and by checking, adjusting, or replacing equipment to established standards.

Installs and test various communications equipment and services to specified configurations and ensures proper working order for new or updated network service. Provides functional guidance, supervision, technical support, training and quality assurance/quality control to Associate and Intermediate personnel. Supports senior staff as required and ensures customer requirements and project milestones are met.

13.0 HARDWARE/SOFTWARE SPECIALIST ASSOCIATE

a. Reviews computer systems in terms of machine capabilities and man-machine interface. Prepares reports and studies concerning hardware and/or software. Keeps abreast of emerging operational support technologies and industry trends. Prepares functional requirements and specifications for hardware/software acquisitions. Monitors system performance, gathers data, and prepares management reports. Ensures that problems have been properly identified and solutions will satisfy the user’s requirements.

14.0 HARDWARE/SOFTWARE SPECIALIST INTERMEDIATE

a. Analyzes network and computer communications hardware characteristics and recommends equipment procurement, removals, and modifications. Adds, deletes, and modifies, as required, host, terminal, and network devices. Assists and coordinates with communications network specialists in the area of communications hardware. Provides functional guidance,

15.0 HARDWARE/SOFTWARE SPECIALIST LEAD

a. Analyzes network and computer communications hardware and modifications. Adds, deletes, and modifies, as required, host, terminal, and network devices. Assists and coordinates with communications network specialists in the area of communications hardware. Provides functional guidance, supervision, technical support, training and quality assurance/quality control to Associate and Intermediate

16.0 HARDWARE/SOFTWARE INSTALLATION TECHNICIAN ASSOCIATE

A. Conducts sites surveys; assesses and documents current site network configuration and user requirements. Designs and optimize network topologies. Analyzes existing requirements and prepares specifications for hardware/software acquisitions.

Prepares engineering plans and site installation Technical Design

Packages. Develops hardware/software installation schedules.

Prepares drawings documenting configuration changes at each site.

Prepares site installation and test reports. Configures computers, communications devices and peripheral equipment.

Installs network hardware/software. Trains site personnel in proper use of hardware/software. Builds specialized interconnecting cables. Performs first line support for service interruptions such as printer routings, power outages, wiring problems, and malfunctioning servers. Escalates unresolved problems to expedite resolution.

b. Analyzes network and computer communications hardware and modifications. Adds, deletes, and modifies; as required, host, terminal, and network devices. Assists and coordinates with communications network specialists in the area of communications software. Analyzes and implements communications standards and protocols according to site requirements.

17.0 HARDWARE/SOFTWARE INSTALLATION TECHNICIAN INTERMEDIATE

a. Monitors, operates and maintains hardware, and software, for a computing platform. Organizes and directs hardware installations on site surveys. Assesses and documents current site network configuration and user requirements. Maintains disaster recovery procedures for hardware and resident software, and related network communications equipment. Designs and optimizes network topologies. Analyzes and develops new hardware requirements and prepares specifications for hardware acquisitions. Directs and leads preparation of engineering plans and site installation technical design packages. Develops hardware installation schedules. Mobilizes installation team. Directs and leads preparation of drawings documenting configuration changes at each site. Prepares site installation and test reports. Coordinates post installation operations and maintenance support. Performs system backup and recovery activities. Audits the hardware/software inventory to ensure integrity as well as licensing compliance. Updates and maintains site administration manual documentation. May provide user orientation on hardware and software operations.

18.0 HARDWARE/SOFTWARE INSTALLATION TECHNICIAN LEAD

a. Responsible for resolving service problems; performing expert maintenance; and installing configuring and testing all types of data communications equipment. Troubleshoots network hardware using test instruments and diagnostic programs. Maintains data network equipment and services to ensure working order and demand availability by performing scheduled, routine on-line test and by checking, adjusting, or replacing equipment to establish standards. Installs and tests various communications equipment and services to specified configurations and ensures proper working order for new or updated network service. Responsible for organizing and performing Site Surveys. Analyzes existing and develops new hardware requirements and prepares specifications for hardware acquisitions. Directs and leads preparation of engineering plans and site installation Technical

Design Packages. Directs and leads preparation of drawings documenting configuration changes at each site. Prepares site installation and test reports. Coordinates post installation operations and maintenance support. Provides functional guidance, supervision, technical support, training and quality assurance/quality control to Associate and Intermediate

19.0 HARDWARE DRAFTSMAN

a. Develops engineering drawings using computer-based drawing packages (e.g., Aptitude, AutoCAD, etc.). Develops engineering drawings for site plans, electrical interconnects and mechanical plans for specialized hardware.

20.0 DTH (AUTODIN) FIELD SERVICE REPRESENTATIVE

a. The field service representative is responsible for the sustaining daily operational integrity of a major information computer system engineering maintenance facility-one of three in the world. The field service representative provides expert engineering and maintenance support in numerous highly specialized areas of the Defense Message System (DMS) Transition

Hub (DTH) at Pirmasens, Germany. The DTH is comprised of an

Automatic Digital Network (AUTODIN) Switching Center (ASC) and three enclaves of DMS components that provide interoperability between organizations still on AUTODIN and those who have transitioned to the DMS. Combined, these systems provide critical high-speed communications for the United States

Department of Defense, USCINCEUR and all EUCOM component commands, NATO, the U.S. intelligence community, and other U.S.

and allied organizations. The DTH field service representative must be capable of working independently and under general direction of the senior DTH field service representative.

21.0 DTH (AUTODIN) FIELD SERVICE SUPERVISOR

a. The field service supervisor also functions as the contractor site manager and is responsible for: The day-to-day administration and management of a major information computer system engineering maintenance facility–one of three in the world; direct interface with customer, both on-site and at DISA headquarters; contract coordination with the on-site task monitor and the DISA headquarters representative; and the monitoring of the professional growth of the technical staff. Provides expert technical support in highly specialized areas of engineering, hardware, software applications and system analysis of the

Defense Message System (DMS) Transition Hub (DTH) at Pirmasens

Germany. The DTH is comprised of an Automatic Digital Network

(AUTODIN) Switching Center (ASC) and three enclaves of DMS components that provide interoperability between organizations still on AUTODIN and those who have transitioned to the DMS.

Must formulate and define system scope and objectives in accordance with government and manufacturer technical requirements. Compiles and analyzes technical data and provides customer consulting on complex system projects. As a business expert, works closely with customers to define communication system and equipment requirements. Must compile, design, develop, and prepare detailed specifications in support of software and hardware installations and program and equipment modifications. Responsible for the timely implementation of hardware engineering modifications or equipment installations supporting different applications, both AUTODIN and DMS.

Provides technical expertise and guidance in the solving of complex system failures ensuring that all system capabilities and limitations are addressed, system down time is minimized, and that the supporting documentation is accurate and complete.

Analyzes and revises existing systems’ logic difficulties and associated/supporting documentation. Possess a full technical knowledge of all phases of systems’ applications analysis.

Performs technical reviews of DTH failures and interfaces directly with customer, providing required problem area support.

Overall responsibility for providing instruction and direction to, and certification over the work of staff application analysis and maintenance engineers through structured quality assurance reviews.

22.0 DTH (AUTODIN) FIELD SERVICE SYSTEMS ANALYST

a. The systems analyst is responsible for the daily operational integrity of a major information computer system engineering maintenance facility-one of three in the world, customer interface, contract adherence, and the guidance of professional growth of the technical staff. Must provide expert engineering support in highly specialized phases of software applications and system analysis of the Defense Message System (DMS) Transition

Hub (DTH) at Pirmasens Germany. The DTH is comprised of an

Automatic Digital Network (AUTODIN) Switching Center (ASC) and three enclaves of DMS components that provide interoperability between organizations still on AUTODIN and those who have transitioned to the DMS. Must formulate and define system scope and objectives in accordance with government and manufacturer technical requirements. Compiles and analyzes technical data and provides customer consulting on complex system projects. As a business expert, works closely with customer in defining communication system and equipment requirements. Must compile, design, develop, and prepare detailed specifications for software and hardware installations, and equipment modifications. The

Analyst is responsible for the timely implementation of approved application software and hardware engineering modifications.

Must solve complex failures considering system capacities, limitations and operating time while assuring the results are accurate. Analyzes and revises existing systems’ logic difficulties and associated/supporting documentation. Possess a full technical knowledge of all phases of the applications systems’ software. Performs technical reviews and trending of system failures so that software and/or hardware deficiencies are completely and accurately documented so that corrective action can be initiated by the responsible vendor. The analyst must interface with both company management and customers to provide problem area support when required. Must provide instruction and direction to, and certification over the work of staff application analysis and maintenance engineers through structured quality assurance reviews.

23.0 COMMUNICATIONS NETWORK SPECIALIST

a. Analyzes network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput) and recommends modifications to network components. Designs and optimize network topologies and site configurations.

24.0 COMMUNICATIONS NETWORK MANAGER

A. Evaluates communication hardware and software, troubleshoots

LAN/MAN/WAN and other network related problems, and provides technical expertise for performance and configuration of networks. Performs general LAN/MAN/WAN administration, provides technical leadership in the integration and test of complex large-scale computer integrated networks. Schedules conversions and cut-over’s. Oversees network control center. Supervises maintenance of systems. Coordinates with all responsible users and sites. Supervises staff.

25.0 NETWORK DESIGN ENGINEER ASSOCIATE

a. Provides engineering direction to the design of network systems.

Develops multiple alternate designs at each development level, and trade-off results that trigger iteration of the design process. Designs highly complex networks that typically link numerous computing platforms, operating systems, and network topologies across widely dispersed geographical areas.

Responsible for the implementation of engineering processes that provide for timely and appropriate integration of all engineering disciplines to ensure a network system design that meets all requirements. Identifies problems and risk areas and mitigates their impact. Performs technical design reviews.

26.0 NETWORK DESIGN ENGINEER INTERMEDIATE

a. Provides leadership and engineering direction to the design of network systems. Develops and implements strategy for generating multiple alternate designs at each development level, and trade-off results which trigger iteration of the design process.

Designs and implements highly complex networks that typically link numerous computing platforms, operating systems, and network topologies across widely dispersed geographical areas.

Responsible for the implementation of engineering processes that provide for timely and appropriate integration of all engineering disciplines to ensure a network system design that meets all requirements. Identifies problems and risk areas and mitigates their impact. Performs technical design reviews. Provides functional guidance, supervision, technical support, training and quality assurance/quality control to Associate personnel.

27.0 NETWORK DESIGN ENGINEER LEAD

a. Provides leadership and engineering direction to the design of network systems. Develops and implements strategy for generating multiple alternate designs at each development level, and trade-off results which trigger iteration of the design process.

Designs and implements highly complex networks that typically link numerous computing platforms, operating systems, and network topologies across widely dispersed geographical areas.

Responsible for the implementation of engineering processes that provide for timely and appropriate integration of all engineering disciplines to ensure a network system design that meets all requirements. Identifies problems and risk areas and mitigates their impact. Performs technical design reviews. Provides functional guidance, supervision, technical support, training and quality assurance/quality control to Associate and Intermediate

28.0 SYSTEMS OPERATOR ASSOCIATE

a. Monitors and supports computer processing. Coordinates input, output and file media. Distributes output and controls computer operation which may be mainframe, mini, or client/server based.

29.0 SYSTEMS OPERATOR INTERMEDIATE

a. Monitors and supports computer processing. Coordinates input, output, and file media. Distributes output and controls computer operation. Provides functional guidance, supervision, technical support, training and quality assurance/quality control to

Associate personnel.

30.0 SYSTEMS OPERATOR LEAD

a. Analyzes information requirements. Evaluates analytically and systematically problems of workflows organization and planning and develop solutions. Monitors and supports computer processing. Coordinates input, output, and file media.

Distributes output and controls computer operation. Provides functional guidance, supervision, technical support, training and quality assurance/quality control to Associate and Intermediate

31.0 COMPUTER SECURITY SYSTEMS SPECIALIST ASSOCIATE

a. Under specific direction, analyzes user needs and current security regulations and guidelines to determine IA functional requirements. Performs functional allocation to identify tasks that must be completed and interrelationships among those tasks.

Identifies required resources. Analyzes and defines IA security requirements for MLS systems and non-MLS systems. Designs, develops, engineers, and implements solutions to MLS and non-MLS requirements. Gathers and organizes technical information about an organization's missions, goals, and requirements; existing security products; and ongoing IA programs.

32.0 COMPUTER SECURITY SYSTEMS SPECIALIST INTERMEDIATE

a. Under general supervision, analyzes and defines security requirements for MLS issues. Designs, develops, engineers and implements solutions to MLS requirements. Gathers and organizes technical information about an organization's mission goals and needs, existing security products and ongoing programs in the MLS arena. Performs risk analyses, which also includes risk assessment. Provides technical support for secure software development and integration tasks, including reviewing work products for correctness and adhering to the design concept and to user standards. Knowledgeable of Security/IA products such as

PKI, VPN, firewalls, and intrusion detection systems. Analyzes and recommends resolution of security/IA problems on the basis of knowledge of the major IA products and services, an understanding of their limitations, and knowledge of the IA disciplines.

33.0 SENIOR COMPUTER SECURITY SYSTEMS SPECIALIST LEAD

a. Analyzes and defines security requirements for Multilevel

Security (MLS) issues. Designs, develops, engineers and implements solutions to MLS requirements. Responsible for the implementation and development of the MLS. Gathers and organizes technical information about an organization's mission goals and needs, existing security products, and ongoing programs in the

MLS arena. Performs risk analyses which also includes risk assessment. Provides daily supervision and direction to staff.

Provides technical support for secure software development and integration tasks, including reviewing work products for correctness and adhering to the design concept and to user standards. Knowledgeable of Security/Information Assurance (IA) products such as PKI, VPN, firewalls, and intrusion detection systems. Analyzes and recommends resolution of security/IA problems on the basis of knowledge of the major IA products and services, an understanding of their limitations, and knowledge of the IA disciplines. Provides daily supervision

34.0 SYSTEMS ENGINEER ASSOCIATE

systematically problems of workflows, organization, and planning and develops appropriate corrective action plans.

35.0 SYSTEMS ENGINEER INTERMEDIATE

and develops appropriate corrective action plans. Provides

36.0 SYSTEMS ENGINEER LEAD

and develops appropriate corrective action plans. Provides daily supervision and direction to staff. Provides functional guidance, supervision, technical support, training and quality assurance/quality control to Associate and Intermediate

37.0 OPEN SYSTEMS ENGINEER ASSOCIATE

a. Applies software, hardware, and standards information technology skills in the analysis, specification, development, integration, and acquisition of open systems Information Management (IM) applications. Ensures these systems and applications are compliant with standards for open systems architectures, reference models, and profiles of standards -such as the IEEE

Open Systems Environment (OSE) reference model -as they apply to the implementation and specification of IM solutions on the application platform, across the application program interface

(API), and the external environment/software application.

Evaluates and recommends commercial off the shelf (COTS) applications and methodologies that can be acquired to provide interoperable, portable, and scalable information technology solutions. Performs analysis and validation of reusable software/hardware components to ensure the integration of these components into interoperable IM designs.

38.0 OPEN SYSTEMS ENGINEER INTERMEDIATE

and acquisition of open systems Information Management (IM) applications. Ensures these systems and applications are compliant with standards for open systems architectures, reference models, and profiles of standards -such as the IEEE

Open Systems Environment (OSE) reference model -as they apply to the implementation and specification of IM solutions on the application platform, across the application program interface

(API), and the external environment/software application.

Evaluates and recommends commercial off the shelf (COTS) applications and methodologies that can be acquired to provide interoperable, portable, and scalable information technology solutions. Performs analysis and validation of reusable software/hardware components to ensure the integration of these components into interoperable IM designs. Provides functional guidance, supervision, technical support, training and quality

39.0 OPEN SYSTEMS ENGINEER LEAD

and acquisition of open systems Information Management (IM) applications. Ensures these systems and applications are compliant with standards for open systems architectures, reference models, and profiles of standards -such as the IEEE

Open Systems Environment (OSE) reference model -as they apply to the implementation and specification of IM solutions on the application platform, across the application program interface

(API), and the external environment/software application.

Evaluates and recommends commercial off the shelf (COTS) applications and methodologies that can be acquired to provide interoperable, portable, and scalable information technology solutions. Performs analysis and validation of reusable software/hardware components to ensure the integration of these components into interoperable IM designs. Provides functional guidance, supervision, technical support, training and quality assurance/quality control to Associate and Intermediate

40.0 COMPUTER SYSTEMS ANALYST ASSOCIATE

and assists Senior Computer Systems Analyst and Computer Systems

Analyst develop appropriate corrective action. Help develop plans for automated information systems from project inception to conclusion. Defines the problem, and develops system requirements and program specifications, from which programmers prepare detailed flow charts, programs and tests. Under the supervision of a Senior Computer Systems Analyst or a Computer

Systems Analyst coordinates closely with programmers to ensure proper implementation of program and system specifications.

Develops, in conjunction with functional users, system alternative solutions.

41.0 COMPUTER SYSTEMS ANALYST INTERMEDIATE

a. Analyzes and develops computer software possessing a wide range of capabilities, including numerous engineering, business and records management functions. Develops plans for automated information systems from project inception to conclusion.

Analyzes user interfaces, maintain hardware and software performance tuning, analyze workload and computer usage, maintain interfaces with outside systems, analyze downtimes, analyze proposed system modifications, upgrades and new COTS. Analyzes the problem and the information to be processed. Defines the problem, and develops system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Coordinates closely with programmers to ensure proper implementation of program and system specifications. Develops, in conjunction with functional users, system alternative solutions.

42.0 COMPUTER SYSTEMS ANALYST LEAD

a. Provides technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules. Coordinates with the Project and/or Program Manager to ensure problem solution and user satisfaction. Makes recommendations, if needed, for approval of major systems installations. Prepares milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. Provides daily supervision and direction to support staff.

43.0 FUNCTIONAL ANALYST

a. Analyze user needs to determine functional requirements.

Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task. Provides functional guidance, supervision, technical support, training, and quality assurance/quality control to more junior personnel.

44.0 SENIOR FUNCTIONAL ANALYST

a. Analyze user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task. Provides daily supervision and direction to support staff.

45.0 QUALITY ASSURANCE ANALYST

a. Evaluates software applications and associated documentation.

Performs basic quality control checks as directed Participates in formal and informal reviews of software applications and documentation to evaluate adherence to requirements and specifications and determines quality.

46.0 QUALITY ASSURANCE MANAGER

a. Establishes and maintains a process for evaluating software and associated documentation. Determines the resources required for quality control. Maintains the level of quality throughout the software life cycle. Conducts formal and informal reviews at pre-determined points throughout the development life cycle.

Provides daily supervision and direction to support staff.

47.0 PROJECT CONTROL SPECIALIST

a. Responsible for a wide variety of highly detailed and complex program activities, with an emphasis on development, analysis, and evaluation of program status. Directs resource management and administrative activities such as budgeting, staffing and resource planning, and reporting. Prepares and presents program level management reviews of project performance. Responsible for preparing, updating, and distributing project management products, such as PERT/CPM charts, and major milestone calendars required for overall program management. Monitors and tracks identified events in each individual project and tracks the interdependencies of all schedules, resulting in an overall master schedule. Responsible for specifying scheduling and graphics tools to support management of DISN programs. Produces management reports for personnel and contractual resources.

Develops work breakdown structures and prepares charts, tables, graphs, and diagrams to assist in analyzing problems and making recommendations. Provides functional guidance, supervision, technical support, training, and quality assurance/quality control as necessary. Supports senior staff as required and ensures customer requirements and project milestones are met.

48.0 CONFIGURATION CONTROL MANAGEMENT SPECIALIST

a. Provides highly technical expertise in performing Baseline

Identification, Configuration Control, Review and Auditing, and

Configuration Status Accounting. Has demonstrated the ability to perform configuration management services by systematically controlling changes to individual hardware and software components, or Configuration Items. Provides functional guidance, supervision, technical support, training, and quality assurance/quality control as necessary. . Supports senior staff as required and ensures customer requirements and project milestones are met

49.0 DATA STANDARDIZATION SPECIALIST ASSOCIATE

a. Provides technical support in the evaluation of prime object names, data elements, and other objects. Evaluated proposed objects and their attributes. Ensures that proposed object definitions are clear, concise, technically correct, and that they represent singular concepts. Ensures that the values of object attributes and domain are accurate and correct. Ensures that the proposed objects are consistent with data and process models.

50.0 DATA STANDARDIZATION SPECIALIST INTERMEDIATE

names, data elements, and other objects. Evaluated proposed objects and their attributes. Ensures that proposed object definitions are clear, concise, technically correct, and that they represent singular concepts. Ensures that the values of object attributes and domain are accurate and correct. Ensures that the proposed objects are consistent with data and process models. Provides functional guidance, supervision, technical support, training and quality assurance/quality control to

Associate personnel.

51.0 DATA STANDARDIZATION SPECIALIST LEAD

names, data elements, and other objects. Evaluates proposed objects and their attributes. Ensures that proposed object definitions are clear, concise, technically correct, and that they represent singular concepts. Ensures that the proposed objects are consistent with data and process models. Provides daily supervision and direction to staff. Provides functional guidance, supervision, technical support, training and quality assurance/quality control to Associate and Intermediate

52.0 TECHNICAL WRITER/EDITOR ASSOCIATE

a. Assist in collecting and organizing information required for preparation of user manuals, training materials, installation guides, proposals, and reports. Edit functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents. Assists in performing financial and administrative functions.

53.0 TECHNICAL WRITER/EDITOR INTERMEDIATE

a. Assist in collecting and organizing information required for preparation of user manuals, training materials, installation guides, proposals, and reports. Edit functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents. Assists in performing financial and administrative functions. Provides functional

54.0 GRAPHICS SPECIALIST

a. Shall support the development of all contract deliverables and reports by developing and updating graphics presentations to improve the quality and enhance the usability of these documents.

Shall be responsible for integrating the graphics generated with automated tools and the deliverable documents.

55.0 GRAPHICS SPECIALIST LEAD

A. Shall support the development of all contract deliverables and reports by developing and updating graphics presentations to improve the quality and enhance the usability of these documents.

Shall be responsible for integrating the graphics generated with automated tools and the deliverable documents. Provides

56.0 WAREHOUSE PERSON

a. Performs receipt, storage, issue, and preservation of supplies and equipment. Responsibilities are as follows, but not limited to:

i. Establishes and maintains stock locator records.

ii. Receives stock shipments, reviews and verifies quantities received against bills of lading/purchase requests and shipping documentation, prepares stock locator data, and palletizes and stores incoming supplies and equipment.

iii. Packs, crates, stencils, weighs, bands equipment and supplies for shipment, and prepares shipment documentation.

iv. Performs stock replenishment actions.

v. Implements stock security measures.

57.0 COMMUNICATIONS ALLOCATION COORDINATOR

a. Performs first-level assistance to subscribers requesting new or changes to network connections. Schedules tracks and monitors subscriber integration events and status. Support includes off-site assistance in requirement definition and continues through circuit allocation, engineering and acquisition process.

Coordinates technical assistance during installation, upgrade cancellation and disconnection phases. Coordinates in implementing operational services. Advises users regarding optimal usage of Management Information Systems utilizes existing database applications to manage field service operations and generates required reports. Serves as central point of contact for clients to determine the status of operational systems.

Provides functional guidance, supervision, technical support, training, and quality assurance/quality control as necessary.

58.0 IMPLEMENTATION COORDINATOR

a. Performs first-level assistance to subscribers making new network connections or becoming operational. Schedules tracks and monitors subscriber integration events and status.