Form_5_Reference_Questionnaire.pdf

PDF 259 KB Posted

Attached to
Public Safety P25 Radio System Maintenance and Support Services
Solicitation number
25-8334
Issued by
Collier County, Florida

About this file

This is a Reference Questionnaire form used by Collier County's Procurement Services Division to evaluate vendors and key personnel bidding on state and local contract opportunities. The form is completed by previous clients to assess a company's past performance on similar projects. Vendors must submit one completed questionnaire for each required reference as part of their bid or proposal submittal. The questionnaire requests project-specific information including project description, completion date, project budget, and project duration. Responses are due with the bid or proposal submission for the Public Safety P25 Radio System Maintenance and Support Services contract, with proposals due December 10, 2025, at 3:00 PM EST. A pre-proposal conference and site visits are scheduled for November 21, 2025.

The Reference Questionnaire requires evaluators to rate vendors on a scale of 1 to 10 across ten criteria: ability to manage project costs and minimize change orders; ability to maintain project schedules; quality of work; quality of consultative advice; professionalism and personnel management; project administration; verbal communication and documentation clarity; risk management capabilities; compliance with contract documents and procedures; and overall customer satisfaction. Any criteria left blank will be scored as zero. The total score from all items is calculated and submitted with the questionnaire. This evaluation process enables Collier County to assess vendor performance history and inform the selection of the most qualified firm to manage the county's mission-critical P25 public safety radio system maintenance and support services contract, which carries a historical annual expenditure of approximately $1,750,000 and is structured for a ten-year initial term with two optional five-year renewals.

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PO_Terms_and_Conditions_Rev.3.pdf PDF
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Text version

Version 2 9.2.25

Procurement Services Division

Form 5 Reference Questionnaire

(USE ONE FORM FOR EACH REQUIRED REFERENCE – FORM MUST BE FULLY COMPLETED AND RETURNED

WITH BID/PROPOSAL SUBMITTAL)

Solicitation:

Reference Questionnaire for:

(Name of Company Requesting Reference Information)

(Name of Individuals Requesting Reference Information)

Name:

(Evaluator completing reference questionnaire)

Company:

(Evaluator’s Company completing reference)

Email: FAX: Telephone:

Collier County has implemented a process that collects reference information on firms and their key personnel to be used in the selection of firms to perform this project. The Name of the Company listed in the Subject above has listed you as a client for which they have previously performed work. Please complete the survey. Please rate each criteria to the best of your knowledge on a scale of 1 to 10, with 10 representing that you were very satisifed (and would hire the firm/individual again) and 1 representing that you were very unsatisfied (and would never hire the firm/indivdiual again). If you do not have sufficient knowledge of past performance in a particular area, leave it blank and the item or form will be scored “0.”

Project Description: ___________________________ Completion Date: _____________________________

Project Budget: _______________________________ Project Number of Days: _______________________

Item Criteria Score (must be completed) 1 Ability to manage the project costs (minimize change orders to scope).

2 Ability to maintain project schedule (complete on-time or early).

3 Quality of work.

4 Quality of consultative advice provided on the project.

5 Professionalism and ability to manage personnel.

6 Project administration (completed documents, final invoice, final product turnover;

invoices; manuals or going forward documentation, etc.)

7 Ability to verbally communicate and document information clearly and succinctly.

8 Abiltity to manage risks and unexpected project circumstances.

9 Ability to follow contract documents, policies, procedures, rules, regulations, etc.

10 Overall comfort level with hiring the company in the future (customer satisfaction).

TOTAL SCORE OF ALL ITEMS

Text25:
Text26:
Name of Company Requesting Reference Information:
Text27:
Text28:
Text29:
Text30:
Text31:
Project Description:
Completion Date:
Project Budget:
Project Number of Days:
Score must be completedAbility to manage the project costs minimize change orders to scope:
Score must be completedAbility to maintain project schedule complete ontime or early:
Score must be completedQuality of work:
Score must be completedQuality of consultative advice provided on the project:
Score must be completedProfessionalism and ability to manage personnel:
Score must be completedProject administration completed documents final invoice final product turnover invoices manuals or going forward documentation etc:
Score must be completedAbility to verbally communicate and document information clearly and succinctly:
Score must be completedAbiltity to manage risks and unexpected project circumstances:
Score must be completedAbility to follow contract documents policies procedures rules regulations etc:
Score must be completedOverall comfort level with hiring the company in the future customer satisfaction:
Score must be completedTOTAL SCORE OF ALL ITEMS:

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