1_Aug_13_Draft_CAMMO_PWS_v1.pdf

Draft CAMMO PWS

Performance Work Statement (PWS) 1

(Draft) 2 for 4

Consolidated Air Force Satellite Control 6

Network (AFSCN) Modifications, 7

Maintenance, and Operations 8

(CAMMO) 9

SMC/RNL 28

Peterson AFB, CO 29

31 July 2013 30

1 Introduction .............................................................................................................. 6 1

1.10 Mission ..................................................................................................................... 6 2

1.11 Background .............................................................................................................. 7 3

1.12 Scope ........................................................................................................................ 8 4 2 General Requirements .............................................................................................. 9 5

2.10 Non Personal Services ............................................................................................. 9 6

2.11 Business Relations ................................................................................................... 9 7

2.12 Contract Administration and Management ............................................................ 10 8

2.12.1 Contract Management ............................................................................................ 10 9

2.12.2 Contract Administration......................................................................................... 10 10

2.12.3 Personnel Administration....................................................................................... 11 11

2.13 Subcontract Management....................................................................................... 11 12

2.14 Contractor Personnel, Disciplines, and Specialties................................................ 11 13

2.15 Contractor Conduct ................................................................................................ 11 14

2.16 Location and Hours of Work ................................................................................. 11 15

2.17 Task interdependencies .......................................................................................... 12 16

2.18 Travel / Temporary Duty (TDY) ........................................................................... 12 17

2.19 Local Purchase ....................................................................................................... 13 18

2.20 Vehicles.................................................................................................................. 13 19

2.21 System operational performance characteristics .................................................... 13 20 3 Performance Requirements .................................................................................... 14 21

3.1 The contractor shall provide Program Management for all CAMMO activities ... 14 22

3.1.1 Program Support ............................................................................................. 14 23

3.1.2 Health, Safety and Environment (HS&E) Program........................................ 15 24

3.1.3 Cost Accounting and Reporting ..................................................................... 15 25

3.1.4 Integrated Master Schedule (IMS) ................................................................. 16 26

3.1.5 Risk Management ........................................................................................... 16 27

3.1.6 Quality Assurance (QA) ................................................................................. 17 28

3.1.7 Security ........................................................................................................... 18 29

3.1.8 Electronic Data Interchange (EDI) ................................................................ 18 30

3.1.9 EDI Tools ....................................................................................................... 20 31

3.1.10 Contract Management ..................................................................................... 20 32

3.1.11 Subcontract Management ............................................................................... 21 33

3.1.12 Contractor Training ........................................................................................ 22 34

3.1.13 Contractor Operating Instructions/Operating Procedures .............................. 22 35

3.1.14 Exercise/Inspection Support ........................................................................... 23 36

3.1.15 Relocation Support ......................................................................................... 23 37

3.1.16 Expected Delays ............................................................................................. 23 38

3.1.17 Interface with Associate Contract ................................................................... 24 39

3.1.18 Phase-In Plan .................................................................................................. 24 40

3.1.19 Phase-Out Plan ............................................................................................... 25 41

3.1.20 Manage All Government-Furnished Property (GFP) ..................................... 25 42

3.2 The contractor shall provide Organizational Level Maintenance and Support ..... 26 43

3.2.1 Communications and Mission Systems Maintenance .................................... 26 44

3.2.2 ALPS Support ................................................................................................. 30 45

Table of Contents

3.2.3 AFSCN Site Unique Requirements ................................................................ 30 1

3.2.4 SAFB, and 21 SOPS EOSOF, VAFB Communications Systems Support .... 33 2

3.2.5 Mission Systems and Software Support ......................................................... 35 3

3.2.6 Supply and Logistics Support ......................................................................... 39 4

3.2.7 Engineering and Technical Support ............................................................... 42 5

3.3 The contractor shall provide Depot Level Maintenance ........................................ 43 6

3.3.1 On-Site Maintenance. ..................................................................................... 44 7

3.3.2 Programmed Depot Maintenance ................................................................... 44 8

3.3.3 Emergency Depot Level Maintenance ........................................................... 45 9

3.3.4 Urgent Depot Level Maintenance ................................................................... 45 10

3.3.5 Site Support Integration (SSI) ........................................................................ 46 11

3.4 The contractor shall provide software sustainment ............................................... 46 12

3.4.1 Software Review............................................................................................. 46 13

3.4.2 Software Version Release ............................................................................... 47 14

3.4.3 SWMA Release .............................................................................................. 48 15

3.4.4 Inter-Range Operations Number (IRON) Database Releases ........................ 49 16

3.4.5 Licenses, Service Contracts, Warranties and Subscription Services ............. 49 17

3.5 The contractor shall provide Sustainment Systems Engineering ........................... 50 18

3.5.1 Systems Engineering ...................................................................................... 50 19

3.5.2 Test and Evaluation ........................................................................................ 51 20

3.5.3 Deficiency Reporting ...................................................................................... 52 21

3.5.4 Modeling and Simulation ............................................................................... 52 22

3.5.5 RMA ............................................................................................................... 52 23

3.5.6 Environmental ................................................................................................ 53 24

3.5.7 System Safety ................................................................................................. 54 25

3.5.8 System Security Engineering ......................................................................... 54 26

3.5.9 Configuration Management ............................................................................ 56 27

3.5.10 Data Management ........................................................................................... 56 28

3.6 The contractor shall provide Technical Documents .............................................. 57 29

3.6.1 Technical Manual Development/Maintenance ............................................... 57 30

3.6.2 Alpha-Numeric List for Technical Data ......................................................... 57 31

3.6.3 Engineering and Technical Documentation ................................................... 57 32

3.7 The contractor shall provide Test and Test Facilities Support .............................. 58 33

3.7.1 Operations and Maintenance .......................................................................... 58 34

3.8 The contractor shall provide Information Assurance (IA) ..................................... 59 35

3.8.1 Information Assurance Program ..................................................................... 59 36

3.8.2 COMPUSEC ................................................................................................... 60 37

3.8.3 IAO ................................................................................................................. 60 38

3.8.4 Client Support Technician (CST) ................................................................... 60 39

3.8.5 Network Operations and System Administration ........................................... 60 40

3.8.6 EMSEC ........................................................................................................... 62 41

3.8.7 COMSEC ........................................................................................................ 62 42

3.8.8 HTS, DGX, GTS, NBAFS Telephone and Public Address Systems. ............ 64 43

3.8.9 Mission Systems Administration .................................................................... 65 44

3.8.10 Sustainment Information Assurance ............................................................... 67 45

3.9 The contractor shall provide Sustainment Logistics Support ................................ 69 46

3.9.1 Failure Analysis .............................................................................................. 69 1

3.9.2 Obsolescence/Vanishing Vendor .................................................................... 69 2

3.9.3 Notification of Logistics or Maintenance Problems ....................................... 70 3

3.9.4 Additional Maintenance Functions ................................................................. 70 4

3.9.5 Materiel Management ..................................................................................... 70 5

3.9.6 Parts Control Program .................................................................................... 70 6

3.9.7 Consolidated Serviceable Inventory (CSI) ..................................................... 71 7

3.9.8 Consolidated Repairable Inventory (CRI) ...................................................... 71 8

3.9.9 Transportation ................................................................................................. 71 9

3.9.10 Logistics Support ............................................................................................ 72 10

3.9.11 Off-Site Maintenance ..................................................................................... 72 11

3.9.12 Preservation, Packaging, and Marking Requirements .................................... 73 12

3.9.13 Receiving Inspection ...................................................................................... 74 13

3.9.14 Marking Repaired Items ................................................................................. 74 14

3.9.15 Contractor Supported Weapons System (CSWS) .......................................... 74 15

3.9.16 Interim Supply Support (ISS) Period.............................................................. 74 16

3.9.17 Wholesale Inventory Control Point (ICP)/ Source Of Supply (SOS) ............ 75 17

3.9.18 Support Equipment ......................................................................................... 76 18

3.9.19 Integrated Logistics Support ........................................................................... 76 19

3.9.20 Repair Analysis/Maintenance Planning.......................................................... 76 20

3.10 The contractor shall provide Operations and Operations Support ......................... 77 21

3.10.1 RTS Operations .............................................................................................. 77 22

3.10.2 21 SOPS, EOSOF, VAFB ............................................................................. 79 23

3.10.3 21 SOPS, VTS BNOC .................................................................................... 80 24

3.11 The contractor shall provide Technical Training ................................................... 80 25

3.11.1 Technical Training .......................................................................................... 80 26

3.11.2 Specialized Training to Government and Contractor ..................................... 81 27

3.11.3 Ancillary Training .......................................................................................... 82 28

3.12 The contractor shall perform Factory and Launch Base Compatibility Testing .... 82 29

3.12.1 Customer Mission Planning............................................................................ 82 30

3.12.2 Training .......................................................................................................... 83 31

3.12.3 Customer Mission Execution.......................................................................... 83 32

3.12.4 Post Mission Analysis .................................................................................... 83 33

3.13 The contractor shall provide system modifications ............................................... 84 34 4 Remote Site Support (This section may be reduced in scope)............................... 85 35

4.1 General Tasks......................................................................................................... 85 36

4.1.1 Administrative Support................................................................................... 85 37

4.1.2 Personal Wireless Communications Systems ................................................. 88 38

4.1.3 Satellite Telephone Support ............................................................................ 88 39

4.1.4 Reporting ........................................................................................................ 88 40

4.1.5 Resource Support ............................................................................................ 89 41

4.1.6 Temporary Duty (TDY) Support .................................................................... 90 42

4.1.7 Thule Arctic Clothing ..................................................................................... 90 43

4.1.8 Billeting Coordinator ...................................................................................... 90 44

4.1.9 Audio-Visual Support ..................................................................................... 90 45

4.2 Safety ..................................................................................................................... 92 46

4.2.1 General Safety ................................................................................................ 92 1

4.2.2 Industrial/Ground Safety Program .................................................................. 93 2

4.2.3 Facility Systems Safety .................................................................................. 94 3

4.2.4 Safety Annex .................................................................................................. 95 4

4.3 Security .................................................................................................................. 95 5

4.3.1 Contract Security Representative ................................................................... 96 6

4.3.2 Site Security Administrator ............................................................................ 96 7

4.3.3 Information Security Program ........................................................................ 96 8

4.3.4 Personnel Clearance Requirements ................................................................ 97 9

4.3.5 Industrial Security........................................................................................... 97 10

4.3.6 Operations Security ........................................................................................ 98 11

4.3.7 Physical Security ............................................................................................ 98 12

4.3.8 Resource Protection ........................................................................................ 99 13

4.4 Civil Engineering ................................................................................................. 100 14

4.4.1 Real Property and Real Property Installed Equipment Management ........... 100 15

4.4.2 Facility Excellence Plan ............................................................................... 101 16

4.4.3 Warranty Management Compliance ............................................................. 101 17

4.4.4 Project Awareness ........................................................................................ 101 18

4.4.5 Utility Operations ......................................................................................... 101 19

4.4.6 Facility Support to Civil Engineering ........................................................... 102 20

4.4.7 Environmental Compliance .......................................................................... 102 21

4.4.8 Fire Prevention and Protection ..................................................................... 103 22

4.4.9 Custodial Services ........................................................................................ 103 23

4.4.10 Grounds Keeping .......................................................................................... 104 24

4.4.11 NBAFS Refuse Management ....................................................................... 104 25

Performance Work Statement 2

Consolidated AFSCN Modifications, Maintenance, and Operations 4

(CAMMO) 5

The objective of the Consolidated AFSCN Modifications, Maintenance, and Operations 7 (CAMMO) Contract is to maintain the requirement of operational performance through a 8 consolidated service of operations, operation & site support, organizational & depot 9 maintenance, sustainment, modifications and factory/launch compatibility testing for the Air 10 Force Satellite Control Network resulting in reduced O&M costs. 11

In the execution of this contract, the contractor will be expected to demonstrate sound teamwork 13 practices with the Government as well as with other contractors as required. The contractor is 14 encouraged to present new ideas, identify possible efficiencies, opportunities for streamlining, 15 and discuss all possible solutions in the performance of this contract. 16

1.10 Mission 19

The mission of the Air Force Satellite Control Network (AFSCN) is to provide, through 20 telemetry, tracking and commanding (TT&C), assured access to space systems and to distribute 21 space system information in support of operational Department of Defense (DoD) missions, 22 National Security, Research, Development Test & Evaluation (RDT&E) programs, and other 23 designated users. The operational functions of the AFSCN include: 24

• Command & Control Function 26 o Accurate satellite positioning data to avoid collisions 27 o Emergency satellite recovery/anomaly resolution 28

• Communications Function 29 o Telemetry, Tracking, and Commanding (TT&C) 30 o Mission data dissemination 31 o C2 for missions supporting national decision makers and combatant 32 commanders 33

• Range Support Function 34 o Launch/early orbit tracking operations 35

The AFSCN is continually evolving to meet the Air Force (AF) objectives for commonality, 37 interoperability, survivability, capacity, and responsiveness for control of space systems in 38 accordance with (IAW) AF Policy. The space programs supported by the AFSCN are of vital 39 interest to the nation and require continuous support. The effort put forth under this contract by 40 the contractor should at all times reflect the relationship between the AFSCN and the safety and 41 security of the United States and its Allies. 42

1 Introduction

1.11 Background 2

The AFSCN is a global network of communications and computer systems that support a 3 growing inventory of increasingly complex space vehicles which support operational forces in 4 peace and wartime. It is designed to have the flexibility to support a wide spectrum of orbiting 5 satellites. A large number of satellites with various altitudes and orbit inclinations are supported 6 on a 24-hour per day, 7-day a week schedule. In addition to the primary support provided to the 7 DoD, the AFSCN also provides services for non-DoD organizations, including NASA, and US 8 sponsored programs of foreign governments. 9 The AFSCN is comprised of a number of assets located throughout the world. These include 11 (but are not limited to) two (2) Operational Control Nodes (OCN), seven (7) Remote Tracking 12 Stations (RTS), the Telemetry and Commanding Station (TCS), the Eastern Vehicle Checkout 13 Facility (EVCF), the Transportable Remote Tracking Station (RTS) Block Change (RBC) 14 (TRBC), and additional assets located at Schriever AFB (SAFB) and Vandenberg AFB (VAFB). 15 Each RTS and TCS consists of one to three antenna systems (referred to as “sides”), which are 17 either an ARTS or RBC. In response to an aging design and obsolescence issues, the ARTS 18 began to be replaced with the RBC in 2004. The RBC was designed to modernize the AFSCN’s 19 aging antennas and core electronics. RBC will replace one ARTS antenna and core at each 20 Remote Tracking Station (RTS) with a 13-meter 3-axis antenna and RBC core electronics. The 21 RBC system provides the functionality necessary to accomplish Space Vehicle interfacing and 22 site systems status monitor, test and reporting capability. Additionally, there is a relatively new 23 concept known as the RBC Hybrid. This system utilizes the core electronics of an RBC but the 24 antenna system of an ARTS. 25 The two OCNs are located at SAFB and VAFB and are where AFSCN communications 27 connectivity is managed. The Satellite Operations Centers (SOC) connect to an OCN and then to 28 an RTS in order to establish a communications link with space vehicles. 29 Both EVCF and TRBC support compatibility testing for space vehicles. EVCF is non-mobile 31 and supports pre-launch testing at Cape Canaveral Air Force Station (CCAFS). TRBC is a 32 mobile asset and able to be moved to different locations to support pre-launch or factory testing. 33 The personnel, equipment, and facilities of the AFSCN are also used to accomplish satellite 35 maintenance. However, these resources are not responsible for the payload (mission) data 36 received from the various programs, and do not directly interface with the program users. The 37 resources are there to maintain the satellite in the optimum orbit for mission accomplishment and 38 to ensure the vehicle and payload are performing as designed. The AFSCN accomplishes its 39 assigned mission by tracking data generation, telemetry monitoring, commanding, and testing. 40 This acquisition also includes support for the following systems at the locations noted: 42

Global Positioning System (GPS) was developed by the DoD to provide all-weather round-the-44 clock navigation capabilities for military ground, sea, and air forces. GPS is divided into three 45 segments: space, control and user. The space segment comprises the GPS satellite constellation. 1 The control segment comprises ground stations around the world that are responsible for 2 monitoring the flight paths of the GPS satellites, synchronizing the satellites' onboard atomic 3 clocks, and uploading data for transmission by the satellites. The user segment consists of GPS 4 receivers used for both military and civilian applications. 5

For the purposes of this acquisition, the GPS resources consist of: 6 o One GPS Monitor Stations (MS) at the Hawaii Tracking Station (HTS) 7

Defense Satellite Communications System (DSCS) is used for high priority command and 9 control communication such as the exchange of wartime information between defense officials 10 and battlefield commanders. The military also uses DSCS to transmit space operations and early 11 warning data to various systems and users. 12

For the purposes of this acquisition, the DSCS resources consist of: 13 o One AN/FSC-78C terminal at New Boston Air Force Station (NBAFS) 14 o Dual AN/GSC-52 terminals at 21 SOPS, Ellison Onizuka Satellite Operations Facility 15

(EOSOF), VAFB 16

1.12 Scope 18

This Performance Work Statement (PWS) describes the supplies and services required to 19 operate, maintain, sustain, and evolve the AFSCN. Tasks described in this PWS apply only to the 20 AFSCN unless specifically noted otherwise (e.g. tasks also involving GPS or DSCS programs). 21 This effort supports classified and unclassified users. The intent of the CAMMO program is to 22 ensure continued operations and performance requirements of the AFSCN throughout the life of 23 the contract. The contractor is encouraged to present recommendations on strategies directed 24 towards performance sustainment/enhancement, obsolescence concerns, and threat mitigation 25 (among others). 26

In rendering the foregoing services, outputs may take the form of assistance, administration, 1 management, execution, and/or operation of auxiliary functions which are required to support the 2 various program offices within SMC/SL. All Contractor/Team Member/Subcontractor 3 personnel shall wear company identification badges to distinguish themselves from Air Force 4 employees. These badges must be visible at all times when working with Government 5 personnel. When conversing with Government personnel during business meetings, over the 6 telephone or via electronic mail, support Contractor/Team Member/Subcontractor personnel 7 shall identify themselves as such to avoid situations arising where sensitive topics might be 8 better discussed solely between Government employees. Electronic mail signature blocks shall 9 identify their company affiliation. Contractor/Team Members/Subcontractors occupying 10 collocated space with their Government program customer in a Government facility shall 11 identify their workspace area with their name and company affiliation. 12

2.10 Non Personal Services 14

The Government shall neither supervise contractor employees nor control the method by which 15 the contractor performs the required tasks. Under no circumstances shall the Government assign 16 tasks to, or prepare work schedules for, individual contractor employees. It shall be the 17 responsibility of the contractor to manage its employees and to guard against any actions that are 18 of the nature of personal services, or give the perception of personal services. If the contractor 19 believes that any actions constitute, or are perceived to constitute personal services, it shall be 20 the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately. 21

2.11 Business Relations 23

The contractor shall successfully integrate and coordinate all activity needed to execute the 24 requirement. The contractor shall manage the timeliness, completeness, and quality of problem 25 identification. The contractor shall provide corrective action plans, proposal submittals, timely 26 identification of issues, and effective management of subcontractors. The contractor shall seek 27 to ensure customer satisfaction and professional and ethical behavior of all contractor personnel. 28

The Contractor shall obtain and maintain the minimum kinds and amounts of insurance during 30 performance of this contract as specified by FAR 28.307-2, Liability, and contemplated by FAR 31 52.228-5, Insurance--Work on a Government Installation, and/or 52.228-7, Insurance--Liability 32 to Third Persons. 33

INSURANCE REQUIREMENTS-WORK ON A GOVERNMENT INSTALLATION 35

a. The kinds and minimum amounts of insurance required in accordance with 52.228-5 36 "Insurance-Work on a Government Installation" (Jan 1997) are as follows (see FAR 37 28.307-2): 38

Type Amount

Workers' Compensation As required by Federal and State Statutes

2 General Requirements

Comprehensive General Liability written on the comprehensive form of policy

$500,000 per occurrence for bodily injury

Automotive Liability insurance written on the comprehensive form of policy

$200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Employer's Liability written on the comprehensive form

$100,000

b. Before commencing work under this contract, the Contractor shall notify the PCO in 2 writing that the required insurance was obtained. The policies evidencing required 3 insurance shall contain an endorsement to the effect that any cancellation or any 4 material change adversely affecting the Government's interest shall not be effective. 5 The Certificate of Insurance shall be submitted to the PCO within 30 days after 6 contract award and be kept current at all times: 7

1. For such period as the laws of the State in which this contract is to be 8 performed prescribed; or 9

2. Until 30 days after the insurer or the Contractor gives written notice to the 10 PCO, whichever period is longer. 11

c. The Contractor shall insert the substance of this clause, including this paragraph (c), 12 in subcontracts under this contract that require work on a Government installation and 13 shall require subcontractors to provide and maintain the insurance required in the 14 Schedule or elsewhere in the contract. The Contractor shall maintain a copy of all 15 subcontractors' proof of required insurance, and shall make copies available to the CO 16 upon request. 17

2.12 Contract Administration and Management 18

The contractor shall provide a dedicated program manager in a location that allows direct support 19 of SMC, AFSPC and the 50th SW who shall be the single point of contact to the government for 20 all contract administration and performance issues. The program manager shall have sufficient 21 authority to direct the day-to-day activities of the resources assigned to this project. 22

2.12.1 Contract Management 24

The contractor shall provide for management oversight in the execution of these requirements. 25 The contractor shall prepare a Contract Management Plan for government approval that proposes 26 the "best" (optimum) method for completing this effort within the allotted time and budget. 27

The plan must describe the approach, assessment process (i.e., metrics) to quantitatively measure 28 progress and performance, organization, schedule, personnel (including team members, 29 consultants, and subcontractors) and deliverables projected to meet the requirements of this 30

PWS. 31

2.12.2 Contract Administration 33

The contractor shall establish processes and assign appropriate resources to effectively 1 administer the contract. The contractor shall respond to Government requests for contractual 2 actions in a timely fashion (within 10 business days). The contractor shall have a single point of 3 contact between the Government and Contractor personnel assigned to support contracts. 4

2.12.3 Personnel Administration 6

The contractor shall provide the following management and support as required. The contractor 7 shall maintain the currency of their employees by providing initial and refresher training as 8 required to meet the PWS requirements. The contractor shall make necessary travel 9 arrangements for employees. The contractor shall provide administrative support to employees 10 in a timely fashion (time keeping, leave processing, pay, emergency needs). 11

2.13 Subcontract Management 13

The contractor shall be responsible for any subcontract management necessary to integrate work 14 performed on this requirement and shall be responsible and accountable for subcontractor 15 performance on this requirement. The prime contractor will manage work distribution to ensure 16 there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add 17 subcontractors to their team after notification to the Procuring Contracting Officer (PCO) or 18 Contracting Officer Representative (COR). 19

2.14 Contractor Personnel, Disciplines, and Specialties 21

The Contractor shall provide the necessary resources and infrastructure to manage, perform, and 22 administer the contract. The contractor shall accomplish the assigned work by employing and 23 utilizing qualified personnel with appropriate combinations of education, training, and 24 experience. The contractor shall match personnel skills to the work or task with a minimum of 25 under/over employment of resources. 26

2.15 Contractor Conduct 27

Contractor personnel shall be under the direction and control of the contractor PM. They shall be 28 subject to regulations and directives governing the activities of personnel on government 29 installations. The site and/or installation commander may direct the contractor, in writing, to 30 remove any employee from the installation when retention of such employee endangers life, 31 property, security, or where such an employee violates reasonable and necessary base 32 regulations. The Government reserves the right to require immediate removal of the individual 33 from the site/installation. 34

2.16 Location and Hours of Work 36

Work involving access to or production of classified information will be performed at the CISF, 37 Peterson AFB, CO unless otherwise specified in the PWS. 38 The primary location of the Program Office is: 40

Centralized Integration Support Facility (CISF) 41 1050 E. Stewart Ave (Building 2025) 42

Peterson AFB CO 80914-2902 1 The locations of the OCNs are: 3

SAFB, CO 80912 4

VAFB, CA 93437 5

The locations of the RTSs are: 7

Diego Garcia Tracking Station (DGS), Diego Garcia, British Indian Ocean Territory 8

(BIOT) 9

Guam Tracking Station (GTS), US Territory of Guam 10 Hawaii Tracking Station (HTS), Ka’ena Point, HI 96792 11 New Hampshire Tracking Station (NHS), New Boston Air Force Station (AFS), NH 12 03070-5125 13 Thule Tracking Station (TTS), Thule AFB, Greenland 14 Vandenberg Tracking Station (VTS), VAFB, CA 93437-3118 15

Other locations: 16 TCS, Bordon, Hants, GU35 9JE, United Kingdom (UK) 17 EVCF, Cape Canaveral AFS (CCAFS), FL 32920 18 TRBC - The Contractor shall be required to store and maintain the TRBC system unless 19 being used for factory compatibility testing. ?? 20

Other travel within the continental United States may also be required to support factory 21 compatibility testing as required (approximately X per year). 22 The normal operating hours of the Government are 0730-1630 (7:30 am to 4:30 pm) local time 24 Monday - Friday. Adjustments to these working hours may be required depending on local 25 conditions and mission requirements. Satellite operations are a 24/7/365 mission unless 26 specifically exempted at a specific site or during mission downtime. The Government observes 27 Federal Holidays. 28

2.17 Task interdependencies 30

Adjusts resource allocations for uninterrupted operations, maintenance and sustainment 31 performance due to variation in mission schedules, system baseline changes and maintenance 32 procedures that are impacted by associated activities within this performance work statement. 33

2.18 Travel / Temporary Duty (TDY) 34

Travel to other government facilities or other contractor facilities may be required and will be 35 specified in the PWS. All travel requirements (including plans, agenda, itinerary, or dates) shall 36 be pre-approved by the government (subject to local policy & procedures), and is on a strictly 37 cost reimbursable basis. Costs for travel shall be billed in accordance with the regulatory 38 implementation of Public Law 99-234 and FAR 3.205-46 Travel Costs (subject to local policy & 39 procedures). Travel shall be in accordance with the Joint Travel Regulation (JTR). The 40 Contractor shall ensure that personnel traveling overseas in support of the contract have 41 appropriate passports and other travel documents (e.g. travel visas) required for the destination 42 country or countries. 43

The contractor is responsible for arranging all contractor commercial travel required in 1 connection with this PWS. Letters of Identification (LOI) are required for Air Force Material 2 Command (AFMC) flights and/or shipment of household goods for DGX and TTS. The 3 contractor shall receive a written signature from the CO on all LOIs. Country clearances should 4 be processed at a minimum of 60 days prior to arrival. 5

For travel to TTS and DGX, the contractor shall make arrangements for Air Mobility Command 6 (AMC) travel through the supporting Traffic Management Office (TMO) or through the AMC 7 passenger reservation center (24 hour telephone service at 1-800-851-3144). The contractor’s 8 billing address and contract number shall be on their LOI. 9

The contractor shall arrange all unaccompanied baggage shipments to TTS and DGX, with the 10 nearest TMO. The government will pay for costs up to the allowable limits, IAW Joint Travel 11 Regulation (JTR) any additional costs will be paid for by the contractor. 12

2.19 Local Purchase 13

Purchase office supplies for their use where the contractor’s performance location is a 14 government facility. Approval for such purchases shall be handled IAW contractor policy and 15 procedures formally documented and reviewed by the Government for acceptance. The 16 government will establish funding limits. 17

When the need arises to utilize special purpose vehicles/equipment or one-time use vehicles, the 18 contractor shall notify the government IAW PWS Section xxx. When directed by the 19 government, the contractor shall directly lease the required equipment or vehicles, subject to the 20 cost limitation directed by the government, with the cost of the lease allocable to the appropriate 21 fiscal year. 22

2.20 Vehicles 23

Except at TTS, the contractor shall provide all vehicles necessary to perform the requirements 24 listed in this PWS. 25

2.21 System operational performance characteristics 27

Maintain, operate and sustain the AFSCN to meet system requirements outlined in the AFSCN 28 ORD, dated 2002 and AFSCN Segment specifications. 29

STD: Operational Availability greater than or equal to 85% . 31

STD: Mean Time to Restore Mission Functionality < 2 hrs 32

STD: Contact Success Rate ≥ 0.98 33

3 Performance Requirements 1

3.1 The contractor shall provide Program Management for all CAMMO 2 activities 3

Manage the resources, personnel and services necessary to provide program management 4 support for all contract functions to include: quality, safety, security and risk programs as 5 described in this PWS. Notify the Government Management Team (GMT) of all issues it 6 considers not within the scope of this contract. The GMT consists of the Program Manager 7 (PM), the Contracting Officer (CO), and the responsible Contracting Officer 8 Representative (COR). 9

3.1.1 Program Support 11

3.1.1.1 Provide Program support for all CAMMO requirements, including 12 senior management, program planning, facilities, utilities, grounds 13 upkeep for organizing, directing and controlling/approving program 14 actions necessary to accomplish overall contract objectives. Designate 15 individuals at the Remote Ground Facilities (RGF) to act as the Senior 16 Contractor Representative (SCR) while on duty. 17

Performance Standard 18

STD: Hosts and attends meetings in support of CAMMO activities. Meetings 20 include, Director of Operations (DO) and Commander (CC) staff meetings, design 21 meetings, engineering operations working groups, event prep meetings, special 22 study task team meetings, technical interchange meetings (TIM), teleconferences, 23 Requirements Screening Panels (RSP), MCB, PIWG, Log TIM, Operations 24 Review Boards (ORBs), and Operations Review Panels (ORPs) as defined in unit 25 OIs and/or policies 26

STD: Prepares minutes and tracks Action Items (AI) for all PWS directed 27 meetings 28

STD: Close formal Government /contractor meeting Action Items (AIs) assigned 29 to Contractor for all PWS directed meetings – within 14 day average over 12-30 months 31

STD: Hold quarterly program reviews 32

STD: The designated SCR is responsible for all aspects of performance at each 33 site. During increased real world events and/or exercises at the 50 SW level or 34 higher, (e.g. operations, maintenance, severe weather, increased Force Protection 35 Condition (FPCON), increase staffing as necessary to avoid interference with the 36 SCR duties as identified in a network and/or site operating instruction/procedures. 37

Deliverable 39 N/A 41

3.1.2 Health, Safety and Environment (HS&E) Program 2

3.1.2.1 Complies with Occupational Safety and Health Administration (OSHA), 3 Air Force Occupational Safety and Health (AFOSH), Safety AFI, International 4 Safety Standards (ISS), NFPA, and American National Standards Institute 5 (ANSI) standards, whichever is most stringent unless otherwise identified in the 6 PWS. Provides Power Management IAW 50 SWI 33-105 and the National 7 Electrical Code (NEC). Develop and implements a program for HS&E with 8 emphasis on the reduction of the total life cycle costs consistent with DoD and 9 Air Force objectives. 10

Performance Standard 12

STD: Zero HS&E incident per year 14

Deliverable 16 CDRL HS&E Plan 18

3.1.3 Cost Accounting and Reporting 20

3.1.3.1 Provide the Contract Funds Status Reports (CFSR) and Cost 21 Performance Reports (CPR) as instructed. Manage the CAMMO to 22 fulfill the Government’s objectives for this contract. 23

Performance Standard 25

STD: Utilize a DCMA certified Earned Value Management System for 27 Government insight and monitoring of contract performance. 28

STD: Cost and schedule reports are clear and reconciled to the budget baseline. 29

STD: Funds requirement data are projected accurately and clearly and are 30 received on time. 31

STD: Budget baseline integrity is consistently maintained, and changes are fully 32 documented. 33

STD: Narratives address anticipated future program impacts and fully describe 34 both current and future programmatic and cost impacts of the current 35 cost/schedule performance 36

STD: Respond to approximately 9 short notice (less than 3 working days) requests 37 for information per year Note: Responses include, for example, work scope 38 reduction or increase, impact on target cost, ceiling price, historical data and 39 Service Summary Item (SSI). 40

STD: Notify the Program Manager and Contracting Officer (CO) within 30 days 1 of any cost/schedule variations. 2

Deliverable 4 CDRL Cost reporting 6

3.1.4 Integrated Master Schedule (IMS) 8

3.1.4.1 Maintain an IMS that tracks current data on program progress. The 9 program schedule, maintained within the IMS, contains all control 10 points (milestones). Identify interdependency data on IMS milestones 11 and mission scheduling to assist the Government in deconflicting 12 mission and project priorities. Implement deconfliction resolutions 13 between the DLM schedule, project schedules, and the operations 14 schedule. 15

Performance Standard 17

STD: Demonstrates management control over program resources; minimizes 19 conflicts with allocation of contract resources as applied to cost, schedule and 20 performance goals. 21

STD: IMS and Interdependency schedule updated monthly; no more than 6 errors 22 identified per delivery 23

STD: IMS baseline established within 90 days of each contract modification , to 24 allow tracking of all program slippages that may occur. 25

Deliverable 26

CDRL IMS 28

CDRL Interdependency schedule 29

3.1.5 Risk Management 31

3.1.5.1 Implement and maintain a risk management program to systematically 1 plan for, identify, assess, handle, monitor, and report AFSCN 2 operations and sustainment cost, schedule, performance, safety, 3 security, and environmental risks. Note: Risk management identifies 4 high risk, high impact areas early, and plans alternative/parallel 5 courses of action to include supporting documentation for root cause 6 and interdependency risks between projects. Joint 7 Government/contractor teams determine risk mitigations and solutions. 8 Risk program planning demonstrates advance problem identification, 9 problem analysis and resolution, and cost growth avoidance. 10

Performance Standard 11

STD: No more than 3% of high and medium risks (with mitigation actions 13 belonging to the contractor) that result in an adverse impact (i.e., become issues 14 with cost) 15

STD: Present findings of on-going risk assessments determined to be at the 16 moderate or high level through briefings and/or reports at Technical Interchange 17 Meetings (TIMs) and quarterly Program Management Reviews (PMRs). 18

STD: Conduct risk management training for CAMMO personnel as needed to 19 maintain risk program compliance (as defined in CDRL) 20

Deliverable 22 CDRL Certified Risk management plan 24

3.1.6 Quality Assurance (QA) 26

3.1.6.1 Implement a quality program, which shall encompass all aspects of the 27 contract. Include any applicable Communications Quality Control 28 Checksheet (CQCC) that would be utilized by the various work centers. 29

Performance Standard 30

STD: Increases quality management effectiveness by promoting continuous 32 process improvement. 33

STD: Quality Status Reports (QSR) generated on a monthly basis. Details of 34 audits and inspections accomplished, significant deficiencies noted, trend analysis 35 of contract performance and current status of all issues yet to be resolved. 36 Include metrics, which verify whether the performance standards in the Services 37 Summary have been met. 38

(Note: According to the Federal Acquisition Regulation (FAR) clauses §§52.246-39 4 & 52.246-5, the Government will evaluate the contractor’s performance under 40 this contract. Government personnel will record all surveillance observations. 41 When an observation indicates defective performance, the contractor shall initial 42 the observation acknowledging that he or she has been made aware of the 1 defective performance.) 2

Deliverable 4 CDRL Quality Program Plan 6

3.1.7 Security 8

3.1.7.1 Provide industrial security, operations security (OPSEC), physical 9 security and resource protection at all contract performance locations 10 IAW DD Form 254. 11

Performance Standard 12

STD: Zero security incidents or violations per year. 14

STD: Report any information or circumstances that may pose a threat to the 15 security of DoD personnel, contractor personnel, resources and classified or 16 unclassified defense information within 24 hours. 17

STD: Report all incidents and violations reported to the unit security manager 18 within xx minutes. 19

STD: Protect government information, property, equipment, controlled forms and 20 resources which are generated, issued, or supplied under the terms of this PWS 21 and IAW AFI 31-601, Air Force Handbook (AFH) 31-602, and DoD 5220.22-M 22 National Industrial Security Program Operating Manual (NISPOM), and all local 23 directives. 24

STD: Follow government established OPSEC program IAW AFI 10-701 and all 25 applicable AFSPC and base supplements, to include host base directives and 26 guidance. Assists the squadron/site OPSEC coordinators to ensure compliance 27 with host base program instructions. 28

STD: Protect and maintain a state of security awareness for protection level 29 resources, safeguarding them against espionage, sabotage, damage and theft IAW 30 AFI 31-101 as supplemented and all local directives. 31

STD: Follow established escorted and unescorted entry procedures as identified in 32 AFI 31-101, applicable supplements or host base directives. 33

Deliverable 34 CDRL OPSEC, Physical, Industrial, Security plan 36

3.1.8 Electronic Data Interchange (EDI) 38

3.1.8.1 Utilize an Electronic Data Interchange (EDI) for all data delivered and 1 managed for the CAMMO contract. A repository of electronic data 2 will include, but not limited to, the following types of data: 3

a. Programmatic documents. 4

b. Equipment drawings, schematics, and wire lists defining assemblies to the lowest 5 assembly level. 6

c. Current baseline specifications to include system, configuration item, and software 7 specifications. 8

d. Installation documentation: e.g., equipment arrangement drawings, site plot plans, 9 cable and wiring lists, cable interconnection diagrams, and technical power 10 distribution as required. 11

e. Technical Manuals/equipment reference documents. 12

f. Reliability, Maintainability, and Availability (RMA) studies, reports, plans, etc. 13

g. Software documentation and media. 14

h. Software database documentation and media. 15

i. Integration and Operational Test plans. 16

j. Training System Development Plans. 17

k. Supporting and ancillary documents such as: 18

1.Data Lists 19 2.Reports, Studies, and Analyses 20 3.Interface Control Documents (ICD) 21 4.Interface Specifications 22 5.Interface Design Documents 23 6.Test Documentation 24 7.Engineering Support Plans 25 8.Logistic Support Plans 26 9.Specification Change Notices 27

10. Logistics Analysis Reports and Documentation 28

11. Cost data 29

12. CDRLs 30

13. ECPs 31

l. Technical Manual development/sustainment plans. 32

m. Training…