AMD 1 - TMQ 53 CLS Offeror Pre-bid Question Responses_1.pdf

Question Response

Section 6.3 Meetings: “The Contractor shall establish a call-in number.”

This call-in number shall be toll-free, correct?

Yes, this number shall be toll-free

Section 6.3.3 Interface Control Working Group: States “The Contractor shall discuss and maintain the external and internal interfaces necessary for system operation across both systems.” Are there multiple systems to be supported by the ICWG in this program?

No, the Contractor is solely responsible the interfaces of the TMQ-53 itself as they interact with external systems, such as the Joint Environmental Toolkit Sensor

Collection Appliance.

Section 7.4.5 Help Desk Performance: States requirement of 36hours CONUS and 96 OCONUS which is contradictory to Table 3-1 which states 24 and 72 hours respectively

24 hours CONUS and 72 hours OCONUS is correct, table 3-1 is correct

Section 7.5.2.2 Calibration:: Can the government elaborate on which LRU’s need to be calibrated before shipment to the fielded users? Do current “A”

Conditional serviceable assets in Government inventory need to be calibrated before shipment?

LRUs and systems sent to the field need to be shipped in condition code "A" Fully functional. Mock Ups are provided to the Contractor to ensure functionality/calibration prior to shipping.

Section 7.8 Packaging, Handling, Storage, And Transportation (PHS&T): Is it the government’s intention to extend the current parts delivery times to

CONUS/OCONUS from 24/72 to 36/96 hours?

No, 24 hours CONUS and 72 hours OCONUS are the correct numbers.

Section 9.3.4 Sustainment of Security Documentation: If the CLS contractor is to “submit to and invoice the Government only for those subcomponents of the RMF package which must be updated.”, but the pricing worksheet does not indicate how to price CDRLs; how is A024 supposed to be priced, especially considering each subcomponent may be invoiced separately?

The Government will remove the statement "The Contractor shall submit to and invoice the Government only for those subcomponents of the RMF package which must be updated." from the final PWS. The contractor should include the submission of RMF package in its entirety within the price of the CLS CLIN.

Section 9.4.4 Software Assurance: Is application/system penetration testing required to ensure “software exhibits absence of exploitable vulnerabilities”?

Yes, application/system penetration testing is required to ensure “software exhibits absence of exploitable vulnerabilities”.

CDRL A010 Program Management Plan: The Program Management Plan is typically an annual CDRL; however, the CDRLs for this CLS contract have the PMP being required every month. Is this accurate?

The PMP should only be required annually. The monthly status reports are required each month.

CDRL A012 Item Unique Identification (IUID) Marking Plan: The IUID

Marking Plan is typically an annual CDRL required within 30-90days after contract award. However, in this solicitation, the IUID marking plan is required within 7 days of “retrofitting” along with the IUID report. Is this the correct intention of the government?

Exhibit A CDRL A012 as written states "Submittals are due NLT thirty (30) calendar days after retrofitting has been completed. The Government will review and provide comments within ten (10) calendar days. The Contractor will incorporate

Government comments and resubmit within seven (7) calendar days."

TMQ-53 RFP Questions

Period of validity is 180 days, yes

RFP Letter and L, Section L.2.4 RFP Letter 3, 3. The proposal shall state a validity period of one hundred and eighty (180) calendar days from the date of submittal. RFP Letter 3, 3. The proposal shall state a validity period of one hundred and eighty (180) calendar days from the date of submittal.L.2.4 Proposal Acceptance and Validity Dates states the proposal acceptance period is specified in Section A of the model contract/solicitation. The offeror shall make a clear statement in Section A of the proposal documentation volume that the proposal is valid through

9 (nine) months from RFP closing date. Please confirm period of validity is

180 days.

L.4.3.1. L.4.3.1 states Transition of phase-in period in accordance with

PWS 4. Please confirm this should state PWS 5.

Yes, this should state PWS 5.

General. Would the Government provide the number of FTEs that currently support this effort?

The Government will evaluate offeror's proposals against current requirements. An offeror can determine the number of FTE's based upon pricing data assumptions outlined in Attachment L3 Pricing Workbook

General. Place of Performance. Please confirm the place of performance is at the contractor's facility located within the Continental United States.

Yes. Place of Performance will be a contractor's facility located in the United

States.

General. Personnel Security Clearance. Please confirm personnel security clearances are not required.

Security clearances will be necessary for NIPR/CAC access. Back ground checks are required prior to CAC card access being granted by a TRUSTED AGENT.

General. Period of Performance. Please provide the performance start date of CLIN 0001 Transition Phase-In.

Performance start date will be 22-Jan-2020, after the current contract ends.

PWS 5.1.1. Transition Plan. Please provide the number of employees that will require Common Access Cards.

Current number is 6 employees. However, this number should be enough personnel to be able to execute the contract. PM, APM, Shipping Receiving, Engineering. Personnel directly interfacing with Government Programs (DPAS, IMDS, EMAIL ETC..) to include Primary and alternates.

PWS 7.4. Helpdesk Requirements. In order to provide accurate pricing for the fixed price CLIN 0004, would the Government please provide the most recent 12-month historical average number of helpdesk tickets received per month (inclusive of emails and calls)?

The average number of TMOS tickets opened from 2015-2019 was 2,572 tickets per year. Source Remedy.

PWS 7.4. Helpdesk Requirements. In order to provide accurate pricing for the fixed price CLIN 0004, would the Government please provide the most recent 12-month historical average time it takes to resolve a ticket?

AVG response TO CLOSE 112days

RFP Cover Letter. Proposal Due Date. Due to the technical nature of this contract and in order to develop an accurate FFP proposal, would the

Government grant an extension to proposal due date to ensure a competitive offering from all bidders?

No. The Government is adhering to the provided timeline

The POC email address for the MITRE Corporation, abyrd@mitre.org, appears to be incorrect. Is this the correct email address?

All questions should be routed through the Contracting Officer, Captain

Desmond Awadzi, at desmond.awadzi@us.af.mil

Referring to 5.1, TRANSITION PHASE IN, there is a requirement for the contractor to pay for all transportation costs to move the GFE from the incumbent’s warehouse to the contractor’s warehouse. There is CLIN 0008 to cover reimbursable shipping costs. Are the shipping costs to move the GFE from the incumbent’s warehouse to be included in the CLIN 0001 price or are they reimbursable under CLIN 0008? Including the GFE shipping costs in the

Transition Phase-In price creates an unfair advantage for the incumbent’s proposal, given that the incumbent doesn’t need to pay the high cost of relocating that volume of GFE.

Transition shipping is included under CLIN 0008

Yes, Attachment L3 is to be used for all pricing information so the

Government may compare responses on an equal basis. Supporting assumptions may be placed in each contractor’s proposal, as outlined in section L.

L2.7 and L5.0. Organization/Number of Copies/Page Limits (Table 2.1 -

Proposal Organization) and Volume III - Price. Please clarify if it is the

Government’s intent that all L5 Volume III – Price requirements be submitted in Excel only, utilizing Attachment L3 Pricing Workbook? Would it be acceptable to submit supporting assumptions in a separate PDF file?