Quality_Assurance_Surveillance_Plan.pdf

RFP: FA8534-17-R-0007 QASP REVISION: 0 1

Quality Assurance Surveillance Plan for

Noise Suppressor Sustainment Strategy

PR: FD2060-16-70345

13 November 2017

1.0 Purpose

This Quality Assurance Surveillance Plan (QASP) is a government-developed document used to determine if the contractor’s performance meets the performance standards contained in the contract. The QASP establishes procedures on how this assessment/inspection process will be conducted. It provides the details associated with a continuous oversight process, to include:

• What will be monitored

• How monitoring will take place

• Who will conduct the monitoring

• How monitoring efforts and results will be documented

1.1 The contractor is responsible for implementing and delivering performance that meets contract standards using its own quality control plan. The QASP provides the structure for the government’s surveillance of the contractor’s performance to ensure that it meet contract standards. It is the government’s responsibility to be objective, fair and consistent in evaluating contractor performance.

1.2 The QASP is not part of the contract nor is it intended to duplicate the contractor’s quality control plan. This QASP is a living document. Flexibility in the QASP is required to allow for an increase or decrease in the level of surveillance necessary based on contractor performance.

Copies of the QASP and any revisions shall be provided to the contractor and the Contracting Officer's Representative (COR) to facilitate implementation of surveillance activities. In addition, the QASP should recognize and accommodate unforeseen or uncontrollable circumstances which might occur that are outside the control of the contractor.

1.3 Objective(s)

This effort is for repairs, refurbishments, and relocations of United States Air Force (USAF) Noise Suppressors (commonly known as Hush Houses). Models include the A-18, T-4, T-9, T- 10, T-11, T-12, and the T-10 Enclosure for T-56 Engine Testing. Combinations of repair, relocation, and refurbishment shall require the Contractor to conduct mechanical, electrical and all other types of repairs that are required for USAF Noise Suppressors worldwide in order to restore and maintain complete operational capability. The Government will select pre- priced tasks or provide a Statement of Objectives (SOO) for each task order. Each task order may require any and/or all data deliverables defined as Contract Data Requirements List (CDRLs) within the contract.

RFP: FA8534-17-R-0007 QASP REVISION: 0 2

1.4 Result(s)

The QASP is used for managing contractor performance assessment by ensuring that systematic quality assurance methods validate that contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards specified in the PWS. It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document contractor performance results to determine if the contractor has met the required performance standards for each objective in the PWS. Successful completion of the objectives for the performance of the contract constitutes success of the program.

The benefit to the USAF of repairing these Noise Suppressors and components is to maintain operational testing capability for both installed and uninstalled aircraft engines. Maintaining operational capability directly impacts the mission capable rate for the aircraft, and increased uptime. This effort will be considered a success if the Noise Suppressors are repaired in accordance with the provided PWS for the Noise Suppressors and the repaired components within the Noise Suppressors are restored to operational capability.

1.5 Authority

Generally, Authority for issuance of this QASP is provided under Part 46 of the Federal Acquisition Regulation, Inspection of Services clauses, which provide for inspection, acceptance and documentation of the service called for in the contract or order. If commercial, quality assurance will be applied in accordance with commercial items clause.

2.0 Assessment Management

2.1 Services Summary

Performance Objective

PWS Ref Performance Threshold Method of Surveillance

Inspect and repair all components listed within the individual task order in order to provide fully functional NSs with all repaired components operating as originally designed and repaired in accordance with the standard NS configuration to the extent authorized by the Government.

4.4.1-4.4.9 The contractor shall not present for final acceptance work effort containing one or more major flaws or two or more minor flaws. A major flaw is defined as any inoperable components or systems or systems/components not repaired in accordance with the standard NS configuration unless specifically authorized by the Procuring Contracting Officer (PCO). A minor flaw is defined as functional and operable systems not fully meeting the original configuration unless specifically authorized by the PCO. All major and minor flaws identified during the Government’s final inspection shall be corrected within seven calendar days of Government disapproval

Surveillance will be conducted by the COR reviewing data/document submission dates and monitoring receipt of data/documents.

Surveillance will be documented, at a minimum, monthly by the COR in the

PAR.

Design, test, and provide documentation for a

4.4 4.4.1.26

The Government will reject the workmanship or installation quality of the installed components if Government

Surveillance will be conducted by the COR consulting with the

RFP: FA8534-17-R-0007 QASP REVISION: 0 3

Novec 1230 FSS in accordance with the requirements listed in the PWS personnel discover one or more major flaws or two or more minor flaws during final inspection. A major flaw is defined as any inoperable components or systems installed or systems/ components not repaired in accordance with the standard configuration. A minor flaw is defined as functional and operable systems not fully meeting the standard configuration as defined by the NS drawing package. All major and minor flaws identified during the Government’s final inspection shall be corrected within seven calendar days of Government disapproval.

Government Project Manager and reviewing Quality Assurance Specialist reports in Quality Information Management Standard System (QIMSS).

On site contractor surveillance will be documented by local unit Noise Suppressor operator at a minimum, monthly and submitted to the COR to record in the PAR.

On-time submission of Evaluation, PWS, and Cost Estimate for unique tasks (including FSS sustainment tasks)

4.4.2.3- 4.4.2.5

The contractor shall uphold 100% on-time submissions of appropriate information to conduct negotiation in accordance with the following:

• Emergency: Seven calendar days Contiguous United States (CONUS) (10 calendar days Outside the Contiguous United States (OCONUS))

• Urgent: 14 calendar days CONUS (21 calendar days

OCONUS)

• Routine: 42 calendar days CONUS (56 calendar days

OCONUS)

Surveillance will be conducted by the COR reviewing data/document submission dates and monitoring receipt of data/documents.

Surveillance will be documented, at a minimum, monthly by the COR in the

PAR.

Completion of negotiated task order schedules

4.4.2.2 The contractor shall uphold 100% on-time

completion for emergency repair task orders.

No more than one of the negotiated completion dates for non-emergency task orders shall be late per year. The delay shall not exceed the negotiated completion date by more than 5% of the negotiated performance days. The contractor shall notify the Government if the delivery of any asset will not meet the scheduled delivery date and negotiate a revised delivery date. The late asset shall be delivered by a revised delivery date acceptable to the Government.

Surveillance will be conducted by the COR reviewing data/document submission dates and monitoring receipt of data/documents.

Surveillance will be documented, at a minimum, monthly by the COR in the

PAR.

CAV-AF Reporting 4.6 The contractor shall report production using Commercial Asset Visibility - Air Force (CAV-AF). The contractor shall provide data on the actions conducted for each unit. The contractor shall report daily or as actions occur.

Surveillance will be conducted by the Production Management Specialist (PMS)-Seller monitoring CAV-AF and reporting to the

COR.

Surveillance will be documented, at a minimum, RFP: FA8534-17-R-0007 QASP REVISION: 0 4

2.2 COR Online File Documentation

2.2.1 The COR will establish and maintain an online file containing training and surveillance documentation (COR Profile and COR Online File in the CORT Tool) in accordance with DFARS PGI 201.602-2(d)(vi); AFFARS MP5301.602-2(d)2.5; the OUSD Memorandum, dated Mar 29 2010; and the OUSD Memorandum, dated Mar 21 2011. The following documentation will be uploaded in the CORT Tool by the COR or PCO as applicable.

1) Contractual Documents PWS, PWS revision(s) QASP, QASP revision(s) Applicable CDRL(s)

2) Training and Appointment monthly by the COR in the

PAR.

Quality of data/document

4.4.1.30, 4.4.1.35, 4.4.2.3, 4.4.2.4, 4.4.2.5, 4.4.3, 4.4.5, 4.4.6, 4.4.10, 4.4.11, 4.4.12, 4.4.15 4.4.16, 4.4.19, 4.4.20, 4.4.21, 4.8, 4.5, 5.5.2.1, 5.5.2.3

There shall be no more than two rejections of data/documents per contract year.

There shall be no more than one rejection of each data/document. The Government will reject the submitted data/document if one or more technical errors or five or more minor errors are found within the data/document. A technical error is defined as the format not being in accordance with the CDRL or the content not being accurate and complete in accordance with the CDRL, PWS or contract. A minor error is defined as a typographical or grammatical error. The rejected data/document shall be corrected and resubmitted within 14 calendar days of notification of Government rejection.

Surveillance will be conducted by the COR reviewing data/documents upon receipt.

Surveillance will be documented, at a minimum, monthly by the COR in the

PAR.

Receipt of data/document

4.4.1.30, 4.4.1.35, 4.4.2.3, 4.4.2.4, 4.4.2.5, 4.4.3, 4.4.5, 4.4.6, 4.4.10, 4.4.11, 4.4.12, 4.4.16, 4.4.19, 4.4.20, 4.4.21, 4.8, 4.5, 5.5.2.1, 5.5.2.3

There shall be no more than two late submissions of data/document(s) per contract year. The contractor shall notify the Government if the delivery of any data/document will not meet the scheduled delivery date and negotiate a revised delivery date. The data/document shall be delivered by a revised delivery date acceptable to the Government.

Surveillance will be conducted by the COR reviewing data/document submission dates and monitoring receipt of data/documents.

Surveillance will be documented, at a minimum, monthly by the COR in the

PAR.

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DAU CLC 222 Contracting Officers Representative (COR) Online Training DAU ACQ Now CL Annual Values-Based Ethics Invoicing, Receipt, Acceptance, and Property Transfer (iRAPT) Overview Lesson DAU DOD 002 Combatting Human Trafficking for DOD Acquisition QAPC-Led Training Contract-Specific Training Refresher Training Designation of Contracting Officer’s Representative Revocation (Termination) of Designation of Contracting Officer’s Representative

3) Contractor Performance Data Applicable status report(s) DCMA report(s) Commercial Asset Visibility-Air Force (CAV-AF) Repair Item Actions Report(s) iRAPT report(s) and/or other documentation demonstrating oversight of Contractor payment

4) Surveillance and Inspection

PAR(s) CAR(s) Customer Complaint Record(s) (CCR) Annual COR Online File Inspection Checklist(s)

5) Contract Plans (basic or order, as applicable)

Schedule of Government-Furnished Property

2.3 Plan for Corrective Action

2.3.1 Unsatisfactory Contractor performance will result in the COR issuing a negative PAR.

The COR will prepare and forward the negative PAR to the PCO for submission to the Contractor. The PCO will submit the negative PAR to the Contractor for corrective action. In Section II of the negative PAR, the Contractor shall explain the discrepancy and identify the corrective action they shall take to resolve the discrepancy and prevent recurrence. The Contractor shall sign and return the negative PAR to the PCO by the suspense date(s) applicable to each PAR. The COR will upload the negative PAR in the CORT Tool in accordance with DFARS PGI 201.602-2(d)(vi)(B).

2.3.2 If repetitive negative PARs or a single negative PAR identifying critical Contractor non-compliance are issued without satisfactory resolution, the COR will initiate the CAR process.

However, the MFT reserves the right to issue a CAR at any time based on the severity of the Contractor non-compliance. The COR will prepare a CAR and forward it to the QAPC. The QAPC will assign a control number and forward the CAR to the PCO and courtesy-copy the COR. The PCO will set a suspense date and submit the CAR to the Contractor for corrective action. The Contractor shall sign and return the CAR, with corrective action plan, to the PCO for acceptance by the MFT by the suspense date. The corrective action will be tracked and documented until the discrepancy is resolved. The COR will notify the QAPC that the CAR has

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been closed. The COR will upload the CAR in the CORT Tool in accordance with DFARS PGI 201.602-2(d)(vi)(B). The CAR will become part of the PCO contract file. If the CAR process fails to resolve the discrepancy, the PCO has the right to invoke remedies based on clause(s) included in the contract.

2.4 Acceptance of Services

2.4.1 In accordance with the Federal Acquisition Regulation (FAR) and applicable supplements and with all applicable guidance and clauses listed in the contract, the Contractor shall submit/process payment requests and receipt/acceptance documents via Wide Area WorkFlow e- Business Suite / Invoicing, Receipt, Acceptance, and Property Transfer (iRAPT).

2.4.2 CDRL deliverables may be submitted using iRAPT or be submitted directly to the MFT member identified on the CDRL. The CDRL will determine submittal requirements; however, separately priced data must be accepted in iRAPT in order for the Contractor to receive payment, and both separately priced and non-separately priced data must be accepted in iRAPT in order for the contract line item to be closed out.

2.4.3 Services will be accepted by the COR.

3.0 General Responsibilities of Multi-Functional Team (MFT)

3.1 Fostering partnerships with industry to ensure cooperation and exchange of information occur. Conducting market research to identify commercial products and services which already exist, product developments, technological advancements, suppliers’ capabilities, new vendors and commercial best practices. Providing findings to the MFT member responsible for preparing the market research report.

3.2 Identifying Government requirements. Ensuring the acquisition is linked to the United States Air Force (USAF) mission. Ensuring key stakeholders participate in developing, implementing and executing the acquisition strategy.

3.3 Planning, programming, and budgeting adequate funds to ensure the acquisition is executed within approved funding.

3.4 Ensuring the acquisition utilizes Performance-Based Service(s) Acquisition (PBSA) methods including establishment of performance thresholds, procedures to evaluate Contractor performance and positive/negative incentives to encourage the highest quality of services.

3.5 For other than sole source acquisitions, developing, implementing and executing a source selection that provides a thorough assessment of the proposals of the offerors and the best value for the Government.

3.6 Conducting an Initial Contract Performance Review (30-Day Review) in accordance with Air Force Instruction (AFI) 63-138, Acquisition of Services, paragraph 6.4. Preparing Annual Execution Review (AER) reports in accordance with AFI 63-138, paragraph 5.2. Proactively

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reporting significant variances in quality of services, cost and/or schedule to Government management throughout the contract/order Period of Performance (PoP).

3.7 Developing, implementing and managing milestones to ensure the Contractor is on schedule for meeting Government requirements within the contract/order PoP. Developing, implementing, and executing Contractor performance measurement and management in accordance with the Quality Assurance Surveillance Plan (QASP).

3.8 Conducting surveillance of Contractor performance to ensure Government requirements including quality of services, cost and schedule are met. Providing results of surveillance to the Contracting Officer’s Representative (COR) for input into the Performance Assessment Report (PAR) and to the MFT member updating the Contractor Performance Assessment Reporting System (CPARS).

3.9 Identifying opportunities to improve Contractor performance throughout the life of the contract/order including benchmarking against industry. Promoting initiatives to improve Contractor performance, assessing the risks associated with initiatives, using the QASP to implement initiatives, and monitoring the success of implementation.

3.10 For contracts requiring higher-level quality requirements, the MFT is responsible for developing metrics in tracking the effectiveness of the contractors Quality Management System (QMS) that tie to the SS, QASP, and CPARS. Ensure contracts requiring higher-level contract quality requirements include a SS performance objective that encompasses MFT goals related to quality directly relates to the CPARS category of “Quality”.

3.11 The MFT ensures contract oversight focuses on the adequacy and adherence of the contractor to their proposed QMS. The MFT shall focus on whether the COR or contractor is first in detecting defects and trends, who (COR or contractor) accomplishes more inspections, and, whether the contractor is proactively pursuing key QMS functions to ensure quality related problems or defects do not recur.

3.12 Ensuring customer needs are met.

4.0 Specific Roles and Responsibilities of MFT Members

4.1 Program Manager (PM):

Responsible for overall program. Serves as MFT lead. Works with the MFT to identify Government requirements and prepare Purchase Request (PR) package. Prepares and submits Contractor Performance Assessment Reports (CPAR).

4.2 Engineer:

Works with MFT in conducting market research. Responsible for providing technical and engineering support to IPT members as required. Prepares market research report. Prepares Air Force Materiel Command (AFMC) Form 807, Recommended Quality Assurance Provisions and Special Inspection Requirements. Prepares technical Department of Defense (DD) Form 1423- 1(s), Contract Data Requirements List (CDRL). Works with MFT in developing other technical

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requirements for PR package. Requests, reviews and approves Engineering Change Proposal(s)

(ECP).

4.3 Production Management Specialist (PMS)- Buyer:

Provides Program Control Number (PCN) to IPT as needed. Is responsible for initiation, preparation, and coordination of funding documents (i.e. 206, 801, and 804) for organic repair activities. Provides repair-related support to IPT members to include, but are not limited to, file maintenance, budget preparation, program reviews

4.4 Production Management Specialist (PMS)- Seller:

Is responsible for initiation, preparation, and coordination of non-organic funding documents (i.e. PR, MIPR, etc.) for repair requirements with IPT members. Ensures funding documents comply with applicable guidance and policy. Coordinates and informs IPT of any contractor repair issues. Provide repair-related support to IPT members to includes, but are not limited to;

file maintenance, budget preparation, program reviews.

4.5 Inventory Management Specialist:

Coordinates customer issues with IPT as needed to provide response to customer. Initiate and coordinate in conjunction with IPT members all cataloging and disposal actions. Identifies the requirement(s) and initiates, prepares, and coordinates funding documents (i.e. PR, MIPR) for buys and passes the repair requirements to PMS Buyer. Provide item-related support to IPT members. Examples include, but are not limited to, identifying requirement, file maintenance, budget/requirement review, budget preparation, and other program reviews.

4.6 Equipment Specialist:

Responsible for reporting all technical issues to the IPT. Primary point of contact for configuration control and configuration management. Responsible for technical documentation updates and accuracy and identifying such to the IPT. Examples include, but are not limited to, Time Compliance Technical Orders (TCTOs), Technical Orders (TOs), AFTO 22s, 202s and 252s, etc. Provides technical support to the IPT including but not limited to the following; file maintenance and requirements methodology, failure data analyses via maintenance data documentation, configuration management, provisioning, Deficiency Report resolution via Material Improvement Project (MIP), IDEA evaluation and implements enhancements or modifications.

4.7 Data Management Officer (DMO):

Assists in preparation of Data Item Description(s) (DID). Validates DIDs. Assists in preparation of CDRL(s). Acts as Approving Official (AO) for CDRL(s). Schedules and co-chairs the Data Requirements Review Board (DRRB).

4.8 Contracting Officer's Representative (COR):

4.8.1 In accordance with Defense Federal Acquisition Regulation Supplement (DFARS) Procedures, Guidance, and Information (PGI) 201.602-2(d)(iv), Career Development, Contracting Authority, and Responsibilities / Contracting officers / Responsibilities, and the Office of the Under Secretary of Defense (OUSD) Memorandum, Deployment of the

RFP: FA8534-17-R-0007 QASP REVISION: 0 9

Department of Defense (DoD) Contracting Officer Representative Tracking Tool (CORT Tool), dated Mar 21 2011 OUSD memo 21 Mar 11, self-nominates in the CORT Tool.

4.8.2 Works with MFT in conducting surveillance on Contractor performance and evaluating Contractor performance in accordance with DFARS PGI 201.602-2(d)(v). Reports unethical conduct and instances of fraud, waste and/or abuse to the Procuring Contracting Officer (PCO) in accordance with the OUSD Memorandum, DoD Standard for Certification of Contracting Officer's Representatives (COR) for Service Acquisitions, dated Mar 29 2010 OUSD memo 29 Mar 10. Inspects and accepts/rejects deliverables during contract/order performance and at close-out to ensure contract/order terms and conditions are met in accordance with the OUSD Memorandum, dated Mar 29 2010. Monitors Contractor payment and verifies it is commensurate with Contractor performance in accordance with the OUSD Memorandum, dated Mar 29 2010.

4.8.3 Documents Contractor performance via PARs, Corrective Action Reports (CAR), etc. in accordance with DFARS PGI 201.602-2(d)(vi)(B). Issues PARs, at a minimum, monthly and negative PARs or CARs as required. Provides reports (e.g., PARs, CARs, etc.) on Contractor performance to the PCO in accordance with the Federal Acquisition Regulation (FAR) and applicable supplements and will be in compliance with all applicable guidance and clauses listed in the contract.

4.8.4 Establishes and maintains an online file containing surveillance, training documentation, initial and refresher training certificates, contract specific training, PWS, QASP and Annual COR Online File Inspection Checklists in accordance with the Federal Acquisition Regulation (FAR) and applicable supplements and will be in compliance with all applicable guidance and clauses listed in the contract.

4.8.5 Monitors control and disposition of Government property in accordance with the OUSD Memorandum, dated March 29, 2010.

4.8.6 CORs shall establish a tracking system for corrective actions that includes date COR submitted CAR to PM/FSM, date reviewed by PM/FSM, date reviewed by CO, date issued by CO, contractor’s identified root cause, proposed corrective action, contractor follow-up actions, and get-well date.

4.9 Quality Assurance Program Coordinator (QAPC):

Supports the MFT in the development of the contract/order quality assurance requirements specifically ensuring the requirements are clearly stated and enforceable in accordance with AFFARS MP5346.1031.c.(2), Contracting Office Responsibilities / Roles and Responsibilities.

Provides training to CORs and COR management [e.g., Functional Commander/Functional Director (FC/FD), COR supervisor, etc.] in accordance with AFFARS MP5301.602-2(d)3.1, Designation, Assignment, and Responsibilities of a Contracting Officer’s Representative (COR) / Quality Assurance Program Coordinator (QAPC).

http://www.acq.osd.mil/dpap/dars/pgi/docs/Signed_CORT_Policy_Memo.pdf http://www.acq.osd.mil/dpap/policy/policyvault/USA005569-09-DPAP.pdf http://www.acq.osd.mil/dpap/policy/policyvault/USA005569-09-DPAP.pdf

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4.10 Procuring Contracting Officer (PCO):

4.10.1 Only individual authorized to enter into contracts for supplies and/or services by obligating the Government. Advises the MFT on QASP development including incentives and remedies tied to performance objectives and performance thresholds in accordance with AFFARS MP5346.1031.b.(1). Develops and awards a contract/order based on MFT requirements and acquisition strategy.

4.10.2 Determines if a COR is required to conduct/document surveillance of Contractor performance in accordance with AFFARS MP5301.602-2(d)1.2, Designation, Assignment, and Responsibilities of a Contracting Officer’s Representative (COR) / Contracting Officer Roles and Responsibilities. Upon notification of COR Supervisor approval of COR nomination in the CORT Tool, approves COR nomination in the CORT Tool and submits Designation of Contracting Officer’s Representative memorandum to the COR and Contractor for signature thereby ensuring the Contractor is notified of the COR assigned to the contract/order and their areas of responsibility and limitation of authority in accordance with DFARS PGI 201.602- 2(d)(v)(A) and AFFARS MP5301.602-2(d)1.5. Upon transfer/termination of the COR, issues a Revocation (Termination) of Designation of Contracting Officer’s Representative memorandum in accordance with AFFARS MP5301.602-2(d)1.10-1.12. Uploads Designation memorandum and, if applicable, Termination memorandum in the CORT Tool in accordance with DFARS PGI 201.602-2(d)(v)(C) and the OUSD Memorandum, dated Mar 21 2011. Provides Contract- Specific COR Training to the COR in accordance with AFFARS MP5301.602-2(d)1.4.

4.10.3 Reviews COR reports (e.g., PARs, CARs, etc.) on Contractor performance in accordance with AFFARS MP5301.602-2(d)1.6. Inspects COR Online File and COR Profile in the CORT Tool, at a minimum annually, in accordance with DFARS PGI 201.602-2(d)(vii). Reviews and signs the Annual COR Online File Inspection Checklist and uploads checklist in the CORT Tool in accordance with DFARS PGI 201.602-2(d)(vii).

4.10.4 Responsible for administration of the contract/order except as delegated to the Administrative Contracting Officer (ACO). Monitors Contractor performance to ensure compliance with contractual requirements. Takes action, if necessary, to enforce contractual requirements. Approves/Disapproves travel requests for Contractor personnel after coordination with the Program Manager.

4.11 Contractor:

4.11.1 Participates as a member of the MFT upon approval of Justification & Approval (J&A) or Sole Source Justification (SSJ) if the acquisition is sole source and upon contract/order award if it is competitive.

4.11.2 Complies with contractual requirements including the PWS and CDRLs. Performs services required by the contract/order including the PWS and CDRLs. Provides the Government with contractual deliverables and other requested data by which Contractor performance will be evaluated.

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4.11.3 The Contractor shall comply with inspection of services in accordance with Federal Acquisition Regulation (FAR) and maintains an inspection process acceptable to the Government and records of inspections which shall be made available to the Government as long as the contract requires.

4.11.4 In accordance with the Secretary of the Air Force for Acquisition (SAF/AQ) Memorandum, Implementation of FY11 NDAA [National Defense Authorization Act] Section 8108 [of Public Law 112-10 of the Department of Defense and Full-Year Continuing Appropriations Act, 2011], Contractor Inventory, dated Nov 13 2012 SAF/AQ memo 13 Nov 12, provides an annual count of Contractor personnel performing services if the DoD is the requiring activity, if the acquisition is using United States (U.S.) Government appropriated funds, and if the acquisition is equal to or greater than the Simplified Acquisition Threshold (SAT) [currently $150,000.00]. In accordance with the Office of the Secretary of Defense (OSD) Memorandum, Enterprise-wide Contractor Manpower Reporting Application, dated Nov 28 2012 OSD memo 28 Nov 12, reports all Contractor labor hours, including subcontractor labor hours, required for performance of the services provided under the contract at the Enterprise-wide Contract Manpower Reporting Application (eCMRA) site below.

http://www.ecmra.mil

4.12 Contracting Officer’s Representative (COR) Supervisor:

Upon notification of COR nomination in the CORT Tool, approves COR nomination in the CORT Tool in accordance with DFARS PGI 201.602-2(d)(iv) and the OUSD Memorandum, dated Mar 21 2011. Inspects the COR Online File and the COR Profile in the CORT Tool, at a minimum annually, in accordance with DFARS PGI 201.602-2(d)(vii). Reviews and signs the Annual COR Online File Inspection Checklist in accordance with DFARS PGI 201.602- 2(d)(vii).

4.13 Functional Commander/Functional Director (FC/FD):

The Functional Commander or civilian equivalent has determined these services are not mission-essential and will not continue in the event of a crisis. Reference PWS paragraph 5.1, Continuation of Mission-Essential Services During a Crisis, and QASP signature page.

5.0 Management Strategy

5.1 The MFT will meet, at a minimum, quarterly to review Contractor performance.

5.2 The MFT will evaluate Contractor performance. The Contractor shall provide the Government with contractual deliverables and other requested data. The MFT will collect and analyze Contractor performance data.

5.3 The COR will issue PARs, documenting both satisfactory and unsatisfactory Contractor performance, at a minimum, monthly. The COR will prepare and forward the PAR to the PCO for submission to the Contractor. The PCO will submit the PAR to the Contractor. The Contractor shall sign and return the PAR to the PCO within five business days. The COR will upload the PAR in the CORT Tool in accordance with DFARS PGI 201.602-2(d)(vi)(B).

Unsatisfactory Contractor performance will result in the COR issuing a negative PAR.

https://cs.eis.af.mil/airforcecontracting/knowledge_center/Documents/AFFARS_Library/5337/2012-11-13_saf-aq-memo.pdf http://www.acq.osd.mil/dpap/policy/policyvault/Enterprise-wide_Contractor_Manpower_Reporting_Application_memorandum.pdf http://www.acq.osd.mil/dpap/policy/policyvault/Enterprise-wide_Contractor_Manpower_Reporting_Application_memorandum.pdf http://www.ecmra.mil/

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5.4 If repetitive negative PARs or a single negative PAR identifying critical Contractor non-compliance are issued without satisfactory resolution, the COR will issue a CAR. However, the MFT reserves the right to issue a CAR at any time based on the severity of the Contractor non-compliance. If the CAR process fails to resolve the unsatisfactory Contractor performance, the PCO has the right to invoke the Inspection of Supply/Services clause(s) identified in the contract.

6. Contractor Performance Assessment Reporting System (CPARS): CPARS reporting will be accomplished on the basic contract.

The total estimated value of the contract equals or exceeds one million dollars ($1,000,000.00);

therefore, CPARS reporting is required.

In accordance with FAR Part 42, Contract Administration and Audit Services, the MFT will evaluate Contractor performance. The COR will, at a minimum, review the PARs and other information contained in the COR Online File to prepare and substantiate the CPAR. The following areas will be rated on the CPAR as applicable: quality, schedule, cost control, management and regulatory compliance. CPARS will be updated, at a minimum annually, documenting Contractor performance for the contract/order in accordance with the Guidance for the Contractor Performance Assessment Reporting System (CPARS). Additional information about CPARS can be found in the User Manual for Contractor Performance Assessment Reporting System (CPARS). More frequent updates may be made, as required, to document a significant improvement or decline in the level of Contractor performance.

The Contractor shall have input into the CPAR prior to it being finalized. For each reporting period, the Government will provide the Contractor a draft CPAR with no ratings, only justifications, to examine for seven calendar days. After MFT review of the Contractor’s response, the CPAR will be coordinated through management up to the Division level. Once approved, the CPAR will be sent to the Contractor via CPARS for the official 60 calendar day review. The Contractor shall have the option to concur or non-concur, with comments, via

CPARS.

In evaluating the quality of contractor’s performance, the following performance ratings are used in documenting past performance. The areas rated may include: Quality of Service, Business Relations, Management, Cost Control (if applicable), and Schedule.

Performance Rating

Criteria

Exceptional Performance meets contractual requirements and exceeds many to the government’s benefits. The contractual performance of the element or sub-element being assessed was accomplished with no problems and contractor actions were highly effective.

Very Good Performance meets contractual requirements and exceeds some to the government benefits. The contractual performance was accomplished with few minor problems for which corrective actions taken by the contractor were effective.

RFP: FA8534-17-R-0007 QASP REVISION: 0 13

Satisfactory Performance meets contractual requirements. The contractual performance contains some minor problems for which corrective actions taken by the contractor were satisfactory.

Marginal Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear marginally effective or were not fully implemented.

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

7. Safety Requirements:

7.1 Mishap Notification/Investigation:

7.1.1 In accordance with AFI 91-204, Safety Investigations and Reports, paragraph 2.4.6.1.1, the Contractor shall report mishaps involving damage or injury to USAF interests. In accordance with AFI 91-204, paragraph 1.3.1.1, damage or injury includes: damage to DoD property;

occupational illness to DoD military or civilian personnel; injury to on- or off-duty DoD military personnel; injury to on-duty DoD civilian personnel; and damage to public or private property or injury or illness to non-DoD personnel caused by USAF operations.

7.1.2 In accordance with AFI 91-204, paragraph 2.4.6.1.1, the Contractor shall ensure the USAF [Safety Office] and the applicable contract management authority are notified of mishaps. The Contractor shall contact the MFT (COR, if available, or another MFT member) by telephone within 24 business hours. The MFT will notify the Safety Office and the PCO.

7.1.3 In accordance with AFI 91-204, paragraph 2.4.6.1.2, the Contractor shall cooperate with USAF safety investigations.

7.1.4 MFT Surveillance: The COR will monitor Contractor reporting and review any mishap notifications. The COR will address safety and/or health issues in the PAR.

8.0 Trafficking in Persons: The MFT must inform the PCO if the contractor/subcontractor fails to comply with the requirements of FAR 52.222.50, Combating Trafficking in Persons. The PCO must convey the information to DoD Combat Trafficking in Persons (CTIP) Law Enforcement and Support / Office of the Under Secretary of Defense (OUSD) Personnel and Readiness (P&R) Defense Human Resources Activity (DHRA).

PR: FD2060-16-70345 QASP REVISION: 0 14

8.0 Signatures

By signing below, you are appointed to the MFT for this acquisition and accept the above responsibilities.

The QAPC signature above signifies guidance was provided to the MFT in the development of contract quality assurance requirements in accordance with AFFARS MP5346.1031.c.(2).

Todd Cooper, Noise Suppressor Logistic Manager/COR Date

Norman Dykes, COR Supervisor Date

Travis Simmons, PCO Date

By signing below, you are identifying that these services are not mission-essential.

FC/FD Date