Exhibit_D_-_ECMM_Position_Qualification_(Revised_17_May_2019).pdf

Solicitation FA8003-19-R-A002

Exhibit D

POSITION QUALIFICATION and DUTY REQUIREMENTS 1

(May 2019) 2

CONTRACTOR/PERSONNEL QUALIFICATIONS: The contractor must have proven 4 experience in designing, implementing and operating innovative, medical logistics business 5 processes and provide employees experienced in working with military teams in maintaining 6

ECMM. Experience also includes a commitment to quality and timely assembly, refurbishment, 7 maintenance and modernization of large ECMM assets in support of contingency operations, 8

HUMRO, CM, natural disaster operations and/or exercise scenarios. The contractor shall be 9 capable of working independently and may be required to manage and coordinate maintenance 10 activities with other base organizations, units and government agencies. The contractor must 11 have a complete understanding of Air Force Medical Logistics processes; Air Force Medical 12

Logistics information systems and DoD medical materiel re-supply procedures. 13

The contractor shall submit, in writing, to the CO a primary and alternate Program Manager to 15 serve as the liaison between the contractor and the Government. 16

Program Manager (PM). (AF - Port San Antonio) 18

Minimum/General Experience: 15 years of experience in medical materiel, facilities, and 19 biomedical equipment repair management activities. Desired experience includes: project 20 development, cargo deployment, expertise in the management and control of funds and 21 resources using complex reporting mechanisms in managing subcontracts of various types and 22 complexity. 23

Minimum Education: Must have an accredited Bachelor's degree. 24

DUTIES shall include, but are not limited to: Being responsible for the overall performance 25 of the contract, which includes but is not limited to staffing, scheduling, financial management, 26 acquisition planning, ordering, shipping, receiving, and all planning to fulfill the terms of this 27 contract. In addition, the PM shall ensure assets are maintained, refurbished, built, shipped, 28 and managed as required by the government. In addition the Program Manager will be 29 responsible to: 30

1) Assist AFMOA/SGM senior leadership in analyzing the need and preparing required 31 documentation for managing storage space and work processes. 32

2) Ensure contractors comply with performance requirements and the terms and conditions of 33 the contract. 34

3) Ensure all contractors have and maintain required experience, training, and certifications 35 necessary for contract compliance. 36

4) Provide periodic performance feedback to the COR of potential issues that may disrupt 37 performance. 38

5) Provide oversight of the contractor's processes, projects, workflow and quality control (QC). 39

6) Ensure all items are ordered, received, shipped, and available. 40

7) Provide Monthly QC Report, to include associated travel site inventory summary reports, 41 monitor key management processes (procurement, receiving, data quality, inventory 42 management, assemblage management, dated-item management) for the COR to review. 43

8) On-Call Response. The PM, alternate PM, or designated site lead shall return all 44 government calls within 2 hours, 24 hours a day, 7 days a week and be available to respond on 45 the installation or designated work center (for staffed sites) and via telephone (for unstaffed 46 sites) with Government personnel to discuss problem areas within 48 hours from notification. 47

The PM shall perform as the logistics SME, and participate in all planning sessions, as 48 requested by the government to establish on-going project methodology and standard reports to 49 measure QC performance standards and other operational initiatives. The contractor shall take 50 the minutes of planning sessions and provide a draft within two working days for review by the 51

COR. 52

OCONUS SME. (AF - JB Elmendorf, Andersen, Kadena) 54

Minimum/General Experience: 10 years of supervisory/program management field 55 experience in performing and managing the following: Medical Logistics, Medical Materiel 56

Information Systems (MMIS), comprehensive WRM/MC-CBRN/HSMR program management, 57 and ECMM operation execution of medical supply sustainment. 58

Desirable Education: Accredited Associates Degree. 59

DUTIES shall include, but are not limited to: Responsibility for medical logistics functions to 60 include: general medical supply chain activities, ordering, receiving, customer support, inventory 61 management, warehousing and operation of various materiel handling equipment, and updating 62

MMIS records. 63

Medical Materiel Specialists (Skill Level I). 65

Minimum/General Experience: Two years of logistics field experience (preferably in Medical 66

Logistics); be familiar with, and able to navigate/utilize, MMIS. 67

Minimum Education: High School diploma or equivalent. 68

DUTIES shall include, but are not limited to: General warehousing tasks, customer support, 69 requisition, shipping, receiving, building medical kits, inventory management, QA and cargo 70 preparation and deployment, to include medical controlled items stored in a secure location, 71 operation of various materials handling equipment, and utilizing updating DoD MMIS records. 72

Medical Materiel Specialists (Skill Level II). 74

Minimum/General Experience: Eight years of medical logistics field experience with six years 75 of specialized medical materiel management experience. Specialized experience shall include 76 general supply activities, ordering, receiving, customer support, inventory management, 77 assemblage management, warehousing, and operation of various materials handling 78 equipment. The specialized experience shall be in a healthcare or healthcare support 79 environment or setting. Must have experience in using and running transactions in the MMIS. 80

Desirable Education: Accredited Associate’s Degree or higher. 81

DUTIES (In addition to Medical Materiel Specialists level I duties) shall include, but are 82 not limited to: Working independently (single location sites) and management oversight of 83 other onsite contractor staff, coordinating logistics activities with other base organizations, units 84 and government agencies, ensuring the overall readiness and availability of unit ECMM to 85 include general medical materiel management and warehouse activities. 86

Medical Materiel Specialists (Skill Level III). 88

Minimum/General Experience: 10 years of Medical Logistics field experience. Specialized 89 experience shall include supervision and overall operational responsibility for medical logistics 90 functions to include general medical supply activities, ordering, receiving, customer support, 91 inventory management, warehousing and operation of various materiel handling equipment, 92 report development, analyzing log functions, and biomedical equipment maintenance functions. 93

Experience shall have taken place in a healthcare or healthcare support setting and have a 94 comprehensive understanding of medical WRM/MC-CBRN/HSMR program management and 95

ECMM operation execution of Class VIII medical supply sustainment. MMIS assemblage 96 management expertise. 97

Desirable Education: Bachelor’s Degree in business or logistics related field. 98

DUTIES (In addition to Medical Materiel Specialists level I and level II duties) shall 99 include, but are not limited to: Supervision and overall operational responsibility for medical 100 logistics functions to include advanced medical supply chain activities and biomedical 101 equipment maintenance functions. This position shall oversee Medical materiel Specialists level 102

I and II activities and coordinate with the COR. 103

Biomedical Maintenance Equipment Technicians (BMET) (Skill Level I). 105

Minimum/General Experience: Two years of field experience in performing initial inspections, 106 calibrations, diagnostics, general maintenance and repair of medical equipment within Original 107

Equipment Manufacturer (OEM) guidance. Field experience using MMIS. 108

Minimum Education: High School diploma or equivalent. Must have graduated from The DoD 109

Biomedical Maintenance Course or an accredited civilian Biomedical Maintenance Course. 110

DUTIES shall include, but are not limited to: Initial inspections, calibrations, diagnostics, 111 general maintenance and repair of medical and non-medical general support equipment 112

(medical package tools and equipment, i.e. generators, environmental control units, etc.). 113

BMETs must follow original equipment manufacturer guidance, AFI, regulations and unit 114 direction. 115

BMET (Skill Level II). 117

Minimum/General Experience: Four years of field experience in performing and managing: 118 initial inspections, calibrations, diagnostics, maintenance, life cycle management, and repair of 119 medical equipment within Original Equipment Manufacturer (OEM) guidance, advanced: 120 diagnostics, maintenance and repair of medical and non-medical support equipment (oxygen 121 generating systems, radiographic diagnostics equipment, advanced life support systems, etc.). 122

Field experience using MMIS. 123

Minimum Education: Accredited Associates Degree. Must have graduated from The DoD 124

Biomedical Maintenance Course or an accredited civilian Biomedical Maintenance Course. 125

ANG Support: Must have a minimum of two BMETs upon contract award who have completed 126 the Planmeca Digital Dental course; remaining ANG BMETs must have graduated from the 127

Planmeca Digital Dental course no later than 12 months of contract award. 128

DUTIES (In addition to BMET level I duties) shall include, but are not limited to 129

(advanced): Life cycle management, diagnostics, maintenance and repair of medical and non-130 medical support equipment (oxygen generating systems, radiographic diagnostics equipment, 131 life support systems, etc.). 132

BMET (Skill Level III). 134

Minimum/General Experience: 10 years of field experience (minimum of four years as a level 135

II BMET) in managing: initial inspections, calibrations, diagnostics, maintenance, life cycle 136 management, repair of medical equipment, equipment acquisition, and safety within Original 137

Equipment Manufacturer (OEM) guidance and local/state/federal regulations. Field experience 138 using MMIS. 139

Education: Shall possess an accredited Bachelor’s degree (desirable). 140

Must have graduated from the DoD Biomedical Maintenance Course or an accredited civilian 141

Biomedical Maintenance Course. 142

Must have graduated from the Planmecca digital dental course no later than 12 months of 143 contract award. 144

DUTIES (In addition to BMET level I and level II duties) shall include, but are not limited to 145

(advanced): This position shall oversee BMET level I and II activities and coordinate with the 146

COR. 147

Information Management/Technology (IM/IT) Technician. (AF - Port San Antonio) 149

Minimum/General Experience: 10 years of IM/IT field experience with commensurate skills, 150 knowledge and background. 151

Minimum Education/Certificates: Bachelor's Degree in Information Technology, DoD 152

Information Assurance A+ and Security+ baseline certification. 10 years of IM/IT field 153 experience may substitute for the Bachelor's Degree. 154

DUTIES shall include, but are not limited to: Procurement, imaging, security patches, 155 software loads, equipment inventory, diagnostics, repair, receive, log, troubleshoot, analyze, 156 system compliance, virus check programs, service packs, hot fixes, and resolve operating 157 system upgrades on MMIS. The contractor shall also provide general management of 158 configuration analysis, development, integration for server, laptop, desktop-based systems, 159 switches, computer hardware, land mobile radios, satellite phones and all other communication 160 equipment to include overall administration of networking, configuring, diagnosing, updating, 161 developing and resolving any issues by working with Base Communications and/or vendor 162 specific support of all information technologies for ECMM. 163

Computer Logistics Journeyman. (ANG - Andrews) 165

Minimum/General Experience: 10 years of field experience in IM/IT configuration 166 management. 167

Minimum Education/Certificates: Bachelor's Degree in Information Technology, DoD 168

Information Assurance A+ and Security+ baseline certification. 10 years of field experience in 169

IM/IT configuration management may substitute for the Bachelor's Degree. 170

DUTIES shall include, but are not limited to: Technical resource for information 171 management, configures, updates and deploys medical systems in support of contingency 172 operations and WRM assemblages, analysis of applications and operational environment, 173 functional systems analysis, design, integration, documentation, training, and/or implementation 174 of DoD applications. Acts as an information resource for users as well as management, 175 performs cost/benefit studies, provides instruction for updates and systems configuration to 176 deployers in the field, life-cycle analysis, briefings and presentations. Shall coordinate with the 177

Program/Project Manager, the COR, or end users as appropriate. 178

Additional duties include: Database analysis, logistics management, systems analyst, 179 logistics clinical engineering, graphics imaging, and database administration. 180

Radio Communications Systems Technician. (AF - Port San Antonio) 182

Minimum/General Experience: 10 years of radio frequency transmission/systems field 183 experience to sustain, troubleshoot and repair radio transmitters, receivers and ancillary 184 equipment for line-of-sight, frequency wireless, beyond line-of-sight, wideband, ground-based 185 satellite, encryption transmission devices and Satellite Communications (SATCOM). 186

Experience shall include multiple waveform systems, keying and signal devices; telemetry and 187 instrumentation systems, and operating across multiple waveform spectrums. 188

Desirable Education: Associate’s Degree or higher. 189

DUTIES shall include, but are not limited to: Establishing and maintaining circuits, 190 configuring and managing system and network connectivity; provided over multiple waveform 191 spectrums (HF, VHF, UHF, SHF and EHF) in fixed tactical environments. Technician must be 192 able to erect and orientate antenna systems, and configure communications equipment to 193 provide voice, digital, or analog operations, for efficient radio equipment operations; maintaining 194 communications links with distant stations, while helping electronic measures to neutralize 195 effects of communication jamming. In addition, the contractor shall also provide management of 196 configuration analysis, development of land mobile radios, satellite phones and all other radio 197 communication equipment to include overall administration diagnosing, updating, developing 198 and resolving any issues working with the Base Communication and/or vendor specific support 199 of all radio communications equipment for ECMM support applied across the contract. This 200 contractor must possess a Secret Clearance by the contract start date based on a SSBI or 201

SSBI-PR. 202

Transportation Management Specialist. (AF - Port San Antonio) 204

Minimum/General Experience: 10 years of field experience providing transportation 205 management and consulting support, utilizing Cargo Movement Operating System (CMOS), 206 able to address all forms of HAZMAT shipping system and invoice/billing interface systems to 207 account for payment of all items shipped, providing a full range of distribution and transportation 208 support for DoD programs deployments to customers world-wide, and be capable of learning 209 additional transportation systems in support of mission transportation needs as required. 210

Minimum Education: Associate’s Degree or higher. 211

DUTIES shall include, but are not limited to: Direct management and analytical support for 212 transportation distribution, to include HAZMAT, carrier selection/management and tracking 213 analysis in support of daily operations. Assisting with customs clearance and door to door 214 transportation of assets, providing a full range of distribution and transportation support for DoD 215 programs. Contractors must be capable of learning all DoD transportation systems in support of 216

ECMM transportation mission needs, to include cross docks, Loaner Repair Return Rental 217

Center, Low Unit of Measure (LUM), MC-CBRN, Theater Lead Agent for Medical Materiel and 218

AF Reachback requirements. 219

Medical Manpower, Equipment Force Packaging Responsible Agencies (MRA) 221

Medical Readiness Manager/Planner. (AF Langley; ANG Andrews) 222

Minimum/General Experience: 10 years medical contingency planning field experience 223 working in positions requiring medical readiness planning and programming, doctrine 224 development, Manpower Equipment Force Packaging (MEFPAK) duties and training. 225

Desirable Experience: Experience working with a military team operating at a Major 226

Command or Headquarters level. 227

Desirable Education: Accredited Bachelor’s Degree or equivalent. 228

DUTIES shall include, but are not limited to: Providing allowance standard analysis on 229 modernization/deployment and employment, possess a working knowledge of AF medical 230 planning systems and MRA/Pilot Unit processes, be required to attend/participate in technical 231 meetings as required. This contractor must possess a Secret Clearance by the contract start 232 date based on a SSBI or SSBI-PR. 233

MRA Medical Materiel Manager/Planner (Allowance Standard Manager). (AF - Fort 235

Detrick; ANG - Andrews) 236

Minimum/General Experience: 10 years of Medical Materiel Management field experience 237 with in-depth knowledge/understanding of medical equipment, sustainment and development of 238

Integrated Logistics Support Plans (ILSP), DoD National Stock Number and Item Management 239 systems, medical supply chain and acquisition, procurement processes, MRA, and MMIS. The 240 contractor shall be skilled in medical materiel planning, doctrine, and training. 241

Desirable Experience: Experience working with a military team operating at a Major 242

Command or Headquarters level. 243

Desirable Education: Accredited Bachelor’s Degree or equivalent. 244

DUTIES shall include, but are not limited to: Providing oversight and management of 245

Allowance Standards (AS) for Medical logistics requirements. This includes: ILSP development, 246 materiel sourcing, and procurement/sustainment of programs. Contractor shall analyze materiel 247 requirements and develop funding projections, budget submissions and transition plans in 248 coordination with other organizations and offices, organizes planning processes at an enterprise 249 level and provides day-to-day support for military healthcare facilities. This contractor must 250 possess a Secret Clearance by the contract start date based on a SSBI or SSBI-PR. 251

Senior Technical Writer/Documentation Specialist. (AF - Langley) 253

Minimum/General Experience: Eight years of technical writing and editing field experience 254 with demonstrated ability to research, evaluate, and convey highly technical or complex 255 information in a manner that is clear, concise, and tailored to the audience. 256

Desirable Experience: Experience working with a military team operating at a Major 257

Command or Headquarters level and expertise in DOD and Air Force technical publishing tools 258 and methodologies, publication management procedures and editorial standards and be 259 knowledgeable of Air Force ground medical capabilities, planning factors, and operational 260 concepts. Experience shall include development and management of Air Force Medical Service 261 tactical doctrine, such as Air Force Tactics, Techniques, and Procedures. 262

Minimum Education: Associate's Degree in journalism or related field. 263

DUTIES shall include, but are not limited to: Writing ACC medical-related guidance, 264 procedures, doctrine, etc. This contractor must possess a Secret Clearance by the contract 265 start date based on a SSBI or SSBI-PR. 266

Logistics Quality Specialist. (ANG) 268

Minimum/General Experience: 10 years of medical logistics field experience with six years of 269 specialized medical materiel management and quality assurance management experience. 270

Specialized experience shall include: general supply activities, ordering, receiving, quality 271 assurance management, trend analysis, quality assurance data management, customer 272 support, inventory management, assemblage management, warehousing, and operation of 273 various materials handling equipment. The specialized experience shall be in a healthcare or 274 healthcare support environment or setting. Must have experience in using and running 275 transactions in the MMIS. 276

Minimum Education: Associate’s Degree or higher. 277

DUTIES shall include, but are not limited to: Supports the development and implementation 278 of quality control methodologies to ensure compliance with quality assurance standards, 279 guidelines and procedures in a logistical based organization. Supports the development and 280 definition efforts of major and minor characteristics of quality including quality metrics and 281 scoring parameters and determines requisite quality control resources for an actual effort. 282

Maintains a process for evaluating quality control methodologies to comply with standards, 283 capture data generated by new mission set like equipment work orders, life cycle maintenance, 284

AARs, QC messages, pending work orders with open item follow ups, scheduled parts 285 replacement, DMLSS data management, and trends analysis. Conducts and/or participates in 286 formal and informal reviews at pre-determined points throughout the development cycle. 287