8. FA701424R0026_Appendix_D_Labor Catgory_ (Attachment 7) Amnd 1.pdf

Attachment 7: FA701424R0026 Judge Advocate Litigation Support Services

Appendix D: Labor Category - Descriptions and Qualifications

1.4.2.1. Program and Project Management and Technical Support:

Lead Program Manager (Key Personnel) –

Juris Doctor or Master’s Degree in Government, Public Policy, Business Administration, Information Technology, or related field, AND 6 years of experience in U.S. federal government contract management, including 10 years of experience in EDRM / eDiscovery / litigation support. Project Management Professional (PMP) certification required.

Project Manager (Key Personnel) –

Juris Doctor or Master’s Degree in Government, Public Policy, Business Administration, Information Technology, or related field, AND 5 years of experience in EDRM / eDiscovery / litigation support. PMP certification recommended.

Project Supervisor –

Bachelor’s Degree in Government, Business Administration, Information Technology, or related field, AND 3 years of experience in EDRM / eDiscovery / litigation support.

Systems Manager (Key Personnel) –

DoD 8570 IAT Level 2 certification, Bachelor’s Degree in Computer Science or Information

Management / Technology preferred, AND 3 years of experience with litigation support software, such as Relativity, and infrastructure which includes network, server, cloud knowledge, creating, managing, and maintaining databases, resolving technical issues, and providing recommendations on creating system and database efficiencies.

Technical Analyst (Key Personnel) –

DoD 8570 IAT Level 2 certification, 2 years of experience and proficiency in programming, web programming (SAS, SQL, Microsoft Access / Excel), data manipulation, and designing, managing, and maintaining databases, particularly related to litigation support software, and knowledge of integration tiers using XML / Web Services, portal technologies and User Interface design.

1.1.11 ESI Collection:

eDiscovery Project Coordinator – field, AND 5 years of experience in EDRM / eDiscovery / litigation support. PMP certification recommended.

Forensic Analyst II (Key Personnel) –

DoD 8570 IAT Level 2 certification and one of the following DoD 8570 CSSP baseline certifications: GIAC Certified Forensic Analyst (GCFA), GIAC Certified Forensic Incident

Handler (GCIH), EC Council Computer Hacking Forensic Investigator (CHFI), Bachelor’s

Degree in Digital Forensic Science, Computer Science / Engineering, Computer Information

Systems, Information Technology, Mathematics, Criminal Justice, or related field, AND 7 years digital forensic collection and processing experience, OR 10 years digital forensic collection and processing experience as substitute for degree.

Forensic Analyst I –

DoD 8570 IAT Level 2 certification and one of the following DoD 8570 CSSP baseline certifications: GIAC Certified Forensic Analyst (GCFA), GIAC Certified Forensic Incident

Handler (GCIH), EC Council Computer Hacking Forensic Investigator (CHFI), Bachelor’s

Degree in Digital Forensic Science, Computer Science / Engineering, Computer Information

Systems, Information Technology, Mathematics, Criminal Justice, or related field, AND 3 years of digital forensics collection and processing experience.

Forensic Technician –

High School or higher education, AND 1 year of experience in forensic imaging, cloning, duplication, and verification of images using HASH.

1.1.12 Database Creation:

Information Technology Specialist

DoD 8570 IAT Level 2 certification, bachelor’s degree in computer science, Engineering, Computer Information Systems, Information Technology, or related field, AND 3 years of knowledge and experience in computer systems, networks, and security protocols. Must be proficient in troubleshooting hardware and software issues, to include working in a customer service environment, with knowledge of PC technology and applications, ITIL and ITSM framework and processes, strong familiarity with operating systems (Windows, macOS, Linux) and various software applications including Zoom, WebEx, Skype, the entire MS software portfolio to include but not limited to MS Teams, MS SharePoint, MS Excel, and other Video conferencing platforms.

Senior Systems Analyst (Key Personnel) –

DoD 8570 IAT Level 2 certification, Bachelor’s Degree in Computer Science / Engineering, Computer Information Systems, Information Technology, or related field, AND 5 years of experience on systems being worked on.

Systems Analyst –

DoD 8570 IAT Level 2 certification, Bachelor’s Degree in Computer Science / Engineering, Computer Information Systems, Information Technology, or related field, AND 2 years of experience on systems being worked on.

Senior Programmer (Key Personnel) –

DoD 8570 IASAE Level 2 certification, Bachelor’s Degree in Computer Science / Engineering, Computer Information Systems, Information Technology, or related field, AND 5 years of electronic computer programming including data processing systems study, design, and programming, AND 3 years of experience analyzing operational methods and developing computer programs.

Programmer –

DoD 8570 IASAE Level 2 certification, high School or higher education, AND 1 year of experience in electronic computer programming including data processing systems study, design, and programming.

1.1.13 Database Utilization:

Network Analyst / Engineer (Key Personnel) –

DoD 8570 IAT Level 2 certification, Bachelor’s Degree in Computer Science, Engineering, Computer Information Systems, Information Technology, or related field, AND 3 years of

Network Analyst / Engineer experience, including handling data in accordance with Controlled

Unclassified Information (CUI) criteria and experience ensuring confidentiality of the tracking system.

Senior Systems Administrator (Key Personnel) –

Computer Information Systems, Information Technology, or related field, 10 years of equivalent work experience AND industry certifications in Cisco, Windows, Linux, or VMWare preferred, AND expertise with Microsoft Windows Server (Active Directory, DNS, DHCP, Group Policy, security groups, Microsoft Exchange Server), VMWare ESX, Microsoft Hyper-V virtualization technologies, including distributed switches, Cloud technologies such as AWS, Windows Azure, or VMWare Cloud, Windows PowerShell, Python or other scripting technologies, and / or Linux server applications, including experience with container virtualization.

Systems Administrator II (Key Personnel) –

Computer Information Systems, Information Technology, or related field, AND 5 years of equivalent work experience in the IT field, AND expertise with NTFS, Active Directory, Group

Policy, Remote Access, VPN, Scripting, VMWare virtualization technologies, with Cisco routers, switches or similar network equipment to deploy, troubleshooting and configuring, writing Windows batch and PowerShell scripts for automation and efficiency/consistency.

Industry certifications, such as: VCP, MCSA, CCNP, etc., preferred.

Systems Administrator I –

Computer Information Systems, Information Technology, or related field, AND 1 year work experience as a System Administrator, Network Administrator or similar role, AND 1 year experience with databases, networks (LAN, WAN) and patch management, knowledge of system security (e.g. intrusion detection systems) and data backup/recovery, experience creating scripts in Python, Perl or other language, familiarity with various operating systems and platforms.

Industry certifications, such as: MCSA, MCSE, CCNA, etc., preferred.

Network Administrator (Key Personnel) –

Computer Information Systems, Information Technology, or related field, AND 2 years Network

Administration experience, including experience with Juniper based L2/L3, Microsoft SQL

Server 2016, Microsoft Server 2016, AND Industry certifications, such as: CCNA Security, GICSP, Security+CE, or SSCP preferred.

Database Administrator (Key Personnel) –

Computer Information Systems, Information Technology, or related field, AND 5 years of relevant experience, OR Master’s Degree and 3 years of relevant experience, OR PhD Degree, AND advanced knowledge of PostgreSQL and MySQL, Google Cloud SQL, AWS Aurora, Reshift, etc.

Technical Writer –

Bachelor’s Degree in English, Communications, Journalism, or related field, AND 4 years of experience authoring, editing, and maintaining written documentation, including familiarity with

Microsoft Forms, SharePoint, Teams, Adobe Acrobat, Jira and / or Confluence, Microsoft Word, PowerPoint, and Outlook.

PC Technician –

DoD 8570 IAT Level 1 certification, High School or higher education, AND 3 years of experience working as a PC Technician.

Office Applications Specialist –

Computer Information Systems, Information Technology, or related field, AND 3 years of experience with scripting or systems integration, enterprise level system integration, ETL or Data

Integration experience, and Web based coding or computer programming.

User Support Program Manager (Key Personnel) –

Computer Information Systems, Information Technology, or related field, AND 5 years of progressively responsible technical systems experience, AND 8 years of information technology administration with a minimum of 5 years of desktop support and service desk support, AND

Windows 10 expertise, AND ITIL certification preferred.

Help Desk Supervisor / Senior User Trainer (Key Personnel) –

DoD 8570 IAT Level 1 certification, Associates OR Bachelor’s Degree in Computer Science, Engineering, Computer Information Systems, Information Technology, or related field, OR 4 years equivalent in training/experience, AND 2 years of experience teaching/training users in computer applications, including using Zoom, WebEx, Skype, MS Teams, and other video conferencing platforms.

User Trainer / Senior User Support Specialist (Key Personnel) –

DoD 8570 IAT Level 1 certification, Associates OR Bachelor’s Degree in Computer Science, Engineering, Computer Information Systems, Information Technology, or related field, OR 4 years equivalent in training/experience, AND 2 years of experience troubleshooting computer software and computer hardware and/or peripheral related problems, performing supervisory or team lead duties, working in customer service environment, including knowledge of PC technology and applications, ITIL and ITSM framework and processes.

Help Desk / User Support Specialist (Key Personnel) –

DoD 8570 IAT Level 1 certification, High School, or higher education, AND 1 year of user support / help desk experience, including providing direct end-user support both telephonically and on-site, training experience involving litigation support software.

1.1.14 ESI Processing:

ESI Processing Manager (Key Personnel) –

Computer Information Systems, Information Technology, or related field, AND 7 years of experience performing litigation support including, ESI processing and productions, data culling, quality assurance, AND 1 year of management experience. Knowledge of SQL/Queries, EDRM workflows, Government IT environment, including office automation networks, PC and server-based applications, Windows 10, litigation support software, and encryption methods.

Senior ESI Specialist (Key Personnel) –

Bachelor’s Degree in Computer Science, Engineering, Computer Information Systems, Information Technology, or related field, AND 3 years of experience performing litigation support including, ESI processing and productions, data culling, and quality assurance.

Knowledge of SQL/Queries, EDRM workflows, Government IT environment, including office automation networks, PC and server-based applications, Windows 10, litigation support software, and encryption methods.

ESI Specialist (Key Personnel) –

High School or higher education, AND 1 year of experience performing litigation support including, ESI processing and productions, and data culling. Knowledge of Government IT environment, including office automation networks, PC and server-based applications, Windows

10, litigation support software, and encryption methods.

Document Coder –

High School or higher education, AND 1 year of experience with Microsoft Office Software

(Outlook, Word, Excel, PowerPoint, OneNote, OneDrive, Teams, etc.)

Data Entry Technician –

High School or higher education, AND 6 months of experience in office and administrative operations including collecting, compiling, and maintaining data from multiple sources such as files, records, databases, customers, staff, etc., record keeping, and using automated information system to enter, update, modify, delete, retrieve, inquire, and report on data.

Scanner Operator (Key Personnel) –

High School or higher education, AND 3 years of experience in document preparation, scanning using high-speed scanners, performing OCR, indexing, performing quality control and record validation, and handling sensitive, historical and fragile materials, AND 1 year of experience using litigation support software.

Scanner Operator –

No Equipment – same as above.

1.4.2.6 Pre-Trial and Trial Support:

Task Supervisor – field, AND 3 years of experience in EDRM / eDiscovery / litigation support.

Document Management Analyst II –

Bachelor’s Degree in Government, Business Administration, Information Technology, or related field, OR 3 years of experience in EDRM / eDiscovery / litigation support.

Document Management Analyst I – related field, OR 1 year of experience in EDRM / eDiscovery / litigation support.

Document Management Technician –

High School or higher education, AND able to complete litigation support tasks assigned by

Task Supervisor or Document Management Analyst.

Supervisory Paralegal –

Juris Doctor Degree, OR Paralegal Certificate, OR currently attending ABA-accredited law school having completed 1 year of study, AND 5 years specialized experience managing / providing legal support.

Senior Paralegal –

Juris Doctor Degree, OR Paralegal Certificate, OR currently attending ABA-accredited law school having completed 1 year of study, AND 3 years specialized experience providing legal support.

Paralegal – related field, OR Paralegal Certificate, AND 1-year specialized experience providing legal support.

Law Clerk III –

Juris Doctor Degree, OR currently completed ABA-accredited law school pending admission to a State bar, AND 3 years of legal research and writing experience.

Law Clerk II –

Juris Doctor Degree, OR currently attending ABA-accredited law school having completed 2 years of study, AND 2 years of legal research and writing experience.

Law Clerk I –

Juris Doctor Degree, OR currently attending ABA-accredited law school having completed 1 year of study, AND 1 year of legal research and writing experience.

Supervisory Clerical – related field, AND 3 years of experience in administrative and operational support.

Clerical –

High School or higher education, AND able to complete administrative or operational tasks assigned by Supervisory Clerk.

Senior Word Processor –

High School or higher education, AND 2 years of experience in document services, management and information processing, OR equivalent combination of education and experience.

Word Processor –

High School or higher education, AND able to complete document services such as creating electronic documents from handwritten drafts, voice recordings, create outlines, presentations, format documents, etc.

Receptionist –

High School or higher education, AND able to make and receive calls, schedule appointments, communicate, filing, and other miscellaneous office duties.

Trial Consultant / Graphics Consultant – field, AND 1 year of experience with preparation and presentation of evidence for trial, arbitrations, mediations, hearings, and customer meetings using courtroom audio / visual equipment and presentation software.

Courtroom AV/Hardware Specialist –

1 year of experience using trial technology and software, visual equipment and presentation software, and providing courtroom support and operation of AV equipment.

Courtroom Presentation Specialist –

Bachelor’s Degree in Information Technology, Engineering, or related field, AND 2 years of experience developing graphic images / exhibits using OTS software packages, digitizing audio and video clips, synchronization services, and use of presentation equipment and software.

Court Reporting Services –

High School or higher education, AND 1 year of experience recording and transcribing verbatim live proceedings using digital recording equipment.

Onsite Interpreter –

High School or higher education, AND 3 years of experience listening to, understanding, and translating spoken or written statements from one language to another (usually to English), including reproducing statements in another language.

Transcriber –

High School or higher education, AND 3 years of experience in transcription or court reporting.

1.4.2.7 Specialized Professional Services:

Senior Auditor –

Master’s Degree in Accounting, Auditing, Business Administration, Finance, or related field, with at least 24 semester hours in Accounting, OR 10 years’ combination of accounting experience, college-level education, and training that provided professional accounting knowledge, AND professional certification such as CPA CIA, CISA, etc. preferred, AND experience with DoD information systems preferred.

Junior Auditor –

Bachelor’s Degree in Accounting, Auditing, Business Administration, Finance, or related field, with at least 24 semester hours in Accounting, OR 4 years of accounting experience, OR 4 years’ combination of accounting experience, college-level education, and training that provided professional accounting knowledge.

Financial Analyst –

Master’s Degree in Accounting, Auditing, Business Administration, Finance, or related field, with at least 24 semester hours in Finance, AND 4 years of experience providing cost and financial analyses, audits, resolving financial discrepancies in reported cost data, validation of cost data, and/or research in public and private sector organizations, AND experience with DoD information systems preferred.

Accounting Technician –

Bachelor’s Degree AND 1.5 years of graduate level education in Accounting, Auditing, Business

Administration, Finance, or related field, AND 1 year of accounting experience in processing and monitoring financial data, resolving financial discrepancies in transactions and accounts, AND experience with DoD information systems preferred.

Fraud Analyst –

Bachelor’s Degree in Accounting, Auditing, Business Administration, Finance, or related field, AND 2 years of experience in identifying, analyzing, and investigating bankcard fraud or counterfeit cases using data management tools, AND experience with DoD information systems preferred.

Expert – Historian –

10 or more years of experience in related field, OR Master’s Degree or certification in related field may be substituted for 1 year of experience. Holds a recognized standing, has a thorough knowledge, and formal training in applicable field. 1 year of experience in providing professional expertise to DoD preferred.

Expert – Consultant –

10 or more years of experience in related field, OR Master’s Degree or certification in related field may be substituted for 1 year of experience. Holds a recognized standing, has a thorough knowledge, and formal training in applicable field. 1 year of experience in providing professional expertise to DoD preferred.

Specialized Work Analyst –

Bachelor’s Degree or certification in specialized work-related field.

Process Server –

No experience required, but 1 year of experience delivering legal documents to doors of residences and mailing a copy preferred. Must have valid driver’s license and mode of transportation.

1.4.2.8 Managed Review Services:

Reviewer (Attorney) –

Juris Doctor Degree, AND active bar license in any U.S. jurisdiction, AND 1 year of experience in performing review preferred.

Review Manager –

Juris Doctor Degree, AND active bar license in any U.S. jurisdiction, AND 2 years of experience in performing review, AND 1 year of experience as Team Lead and/or Project Manager.