T-38 CTP PWS 3 Feb 2011.docx

PERFORMANCE WORK STATEMENT

FOR

THE T-38 COMPANION TRAINER PROGRAM

AIRCRAFT MAINTENANCE

3 Feb Jan 11

OPR: ACC AMIC/PMA

LANGLEY AFB VIRGINIA

TABLE OF CONTENTS

SECTION A DESCRIPTION OF SERVICES

1.0 SCOPE OF WORK

1.1 Background ……….……..…………………………………………..………

1.2 Mission……………………………………………………………………….…..7

1.3 Scope………………………………………………………………………….….7

1.4 Maintenance Concept……………………………………………………….…

1.5 Projected CTP Force Structure Changes………………………………………

1.6 Projected Flying Hour Program...………………………………………………..9

1.7 Aircraft Acceptance and Transfer Requirements…………………………….….10

2.0 PROGRAM MANAGEMENT

2.1 Command Program Management………………………………………

2.2 Contractor Program Management……………………………………………….10

2.3 Contract Administration………………………………………………

2.4 Safety …………………………………………………………………………

2.5 Reliability and Maintainability…………………………………………………..17

2.6 Maintenance Discipline……………………………………

2.7 Publication, Technical Orders (TO), and Supplements………………………

2.8 Waiver Requests……………………………………………

2.9 Modification Management…………..…………………………………………...18

2.10 Integrated Maintenance Data System (IMDS)/Consolidated Automated Maintenance System (CAMS)..………………………………………………………………

2.11 Aircraft and Equipment Forms Documentation ……………………………..…...19

2.12 Data Integrity………………………………………………………………..…

2.13 Maintenance Management Analysis (MMA) ………………………………...….19

2.14 Aircraft Grounding……………………………………………………………….19

2.15 Maintenance Assistance Requests……………………………

2.16 Tool and Equipment Management

2.17 Electrostatic Discharge (ESD) Item Marking/Management……….…………

2.18 Foreign Object Damage (FOD) Program ……………………………

2.19 Dropped Object Program (DOP)……………………….……

2.20 Crash, Damaged or Disabled Aircraft Recovery (CDDAR) Program…..…..…...20

2.21 Management Meetings…………………………………………………..….…

2.22 Special Certification Roster…………………………………………….………...21

2.23 Hours of Operation……………………………………………………….…..…..22

2.24 Holidays ………………………………………………………………….….…...22

2.25 Travel …………………………………………………………………….….…...22

2.26 Overtime ………………………………………………………………….….…..22

3.0 OPERATIONS AND MAINTENANCE

3.1 Aircraft and Equipment Readiness……………………………………………….22

3.2 Organizational Maintenance .……..………….…………………………………..23

3.3 Intermediate Maintenance Support……………………………………………….25

3.4 Oil Analysis Program (OAP)……………………………………………………..29

3.5 Functional Check Flight (FCF) ………………………………………………

3.6 Aircraft & Equipment Impoundments …………………………………………...29

3.7 Cannibalization Program.….……………………………………………………..29

3.8 Hangar Queen Aircraft ………………………………………………………

3.9 Transient Aircraft Maintenance and Services ……………………………..…

3.10 Maintenance Recovery Team (MRT) Procedures………………………….…

3.11 Depot/Contract Field Teams (CFTs)…………………………………………

3.12 Other Visits …………………………………………………………………

3.13 Quiet Hours…………………………………………………………..…………...31

3.14 Monitoring Temperature Ranges ……………………………………………

4.0 SUPPORT TO HOLLOMAN AFB TENANTS

4.1 AFMC 46 Test Group, 586 Flight Test Squadron, HAFB, NM………………

4.2 82 Aerial Targets Squadron Detachment, HAFB, NM……………………….…..33

4.3 U.S. ARMY Air Operations Directorate (AAOD), White Sands Missile Range …………………………………………………………………………..………..33

4.4 NASA Contract Field Team…………………………………………….……

4.5 German Air Force……………………………………………………….……

5.0 MISSION SUPPORT

5.1 Computer Systems/Usage………………………………………..…

5.2 Communications ……………………………………………………………

5.3 Security ……………………………………………………………………..…...36

5.4 Supply ………………………………………………………………………..….39

5.5 Facility Management …………….…………………………………………

5.6 Vehicles ……………………………………………………………………...…..43

5.7 Shipment of Cargo……………………………………………………………….43

6.0 PERFORMANCE MANAGEMENT

6.1 Performance Management……………………………………………..……..…45

6.2 Performance Evaluation……………………………………………………....…45

6.3 Performance Evaluation Meetings, Conferences, and Workshops…………

SECTION B SERVICES SUMMARY

1.0 SERVICES SUMMARY (SS) NARRATIVE

1.1 Purpose…………………………………………………………………….…...46

1.2 Components……………………………………………………….…….……...46

1.3 Quality Assurance Surveillance Plan (QASP)…………………………….……46

1.4 Right to Surveil…………………………………………………………….…...46

1.5 Services Summary Table ……………………………………………….….…...47

2.0 MEASUREMENT, ANALYSIS, AND IMPROVEMENT (MA&I)

2.1 Quality Assurance………………………………………………………….……50

SECTION C GOVERNMENT –FURNISHED PROPERTY AND SERVICES

1.0 GOVERNMENT-FURNISHED PROPERTY AND SERVICES

1.1 General………………………………………………………………………

1.2 Government-Furnished Property……………………………………………

1.3 Government-Furnished Facilities ……………………………………………...51

1.4 Government-Furnished Equipment. ………………..…………………………..51

1.5 Petroleum, Oil, and Lubricant (POL).……………………………………..…

1.6 Government-Furnished Materials………………………………………………52

1.7. Government-Furnished Services.……………………………………..………...52

2.0 GOVERNMENT PROVIDED AIRCRAFT MAINTENANCE SUPPORT

2.1 Aircraft Maintenance Support ………………………………………………

2.2 Supply Support………………………………………………………………

2.3 Transportation of Parts, Supplies, and Equipment………………………………55

SECTION D GENERAL

1.0 Transition……………………………………………………………….………...56

2.0 Contract Re-Competition Data……………………………….………………

3.0 Performance of Service during Crisis……………………….……………………57

4.0 Additions, Relocations, Closures ……………………….………………..………57

5.0 Record Management………………………………………………………………57

SECTION E APPENDIXES

SECTION A

DESCRIPTION OF SERVICES

1.0. SCOPE OF WORK.

1.1. Background. The T-38A/C Talon is a twin-engine, high-altitude, supersonic jet trainer used in a variety of roles because of its design, economy of operations, ease of maintenance, high performance and exceptional safety record. Air Education and Training Command (AETC) is the primary user of the T-38C for Undergraduate Pilot Training (UPT). Air Combat Command (ACC), Air Force Global Strike Command (AFGSC), Air Force Materiel Command (AFMC) and the National Aeronautics and Space Administration (NASA) also use the T-38A/C in various roles. ACC and AFGSC use the T-38 as a low cost companion trainer to supplement B-2, F-22 and U-2 pilot training. AFMC uses the aircraft as a low cost test and evaluation platform for Air Force development projects.

1.2. Mission. The primary mission of the Companion Trainer Program Aircraft Maintenance contract is to provide intermediate and organizational maintenance for the ACC, AFMC and AFGSC T-38 aircraft. The CTP contractor is responsible to execute contract requirements in a safe and appropriate manner that is acceptable to the Government. CTP T-38 aircraft are located at Beale, Holloman, Langley, Tyndall, and Whiteman Air Force Bases (AFB). Organizational maintenance shall be performed at all locations. Intermediate maintenance shall be performed at the Centralized Repair Facility located at Holloman AFB.

1.3. Scope. The contractor shall provide Program Management, Operations and Maintenance (O&M), Mission Support, and Transition necessary to achieve effective and efficient aircraft maintenance services in support of ACC, AFGSC, and AFMC T-38 aircraft as defined in this Performance Work Statement (PWS). There remains the possibility to expand operations to one additional site, or to increase/decrease the number of aircraft assigned to each location, and/or transition from T-38A to T-38C aircraft. The T-38 CTP aircraft fleet should not exceed 75 total aircraft. Within the contract solicitation is the inclusion of five priced optional Contract Line Items (CLINS). These CLINS represent options to: (1) increase the number of aircraft at Langley, (2) increase the number of aircraft at Tyndall, (3) increase the Centralized Repair Facility workforce capability with respect to the number of aircraft serviced, (4) to establish an additional operating location at a location to be determined later, and (5) extend the contract six-months (if required). Workload data for these optional efforts is located in appendix E along with all other CTP related workload data. This PWS requires the contractor to provide Transient Maintenance services at Holloman and Whiteman AFBs. In addition the contractor shall provide maintenance support at Holloman AFB for the 46th Test Group, 82nd Aerial Target Squadron QF-4 drone program, and German Air Force Flying Training Center (GAF FTC). Contractor-provided tenant support is also included and necessary for US Army Air Operations Directorate, White Sands Missile Range NM, and NASA, located in El Paso, TX. The contractor shall provide all management, personnel, equipment, tools, supplies, materials, supervision, and other items and services necessary to perform the CTP services as defined in this PWS except as specified in Section C, Government Furnished Property and Services. All costs shall be negotiated in accordance with (IAW) Section H of the contract. All services are considered Firm-Fixed-Price (FFP) unless otherwise stated. The extended man-hour requirements for events such as weekend flying, air shows, extended transient maintenance hours, severe weather, etc located in Appendix E provided services shall also be considered Firm-Fixed Price. The contractor shall be responsible for performing all services and meeting all directives noted in this PWS by imperative verbs regardless of whether such services and directives are preceded by “the contractor shall.”

1.4. Maintenance Concept. The overall maintenance concept will be implemented IAW AFI 21-101, Aircraft and Equipment Maintenance Management, Management and Philosophy, Chapter 1. Requirements within this PWS are written with AFI 21-101 and applicable command supplements as the foundational instructions. IAW AFI 63-124, Performance-Based Services Acquisitions, this PWS does not typically prescribe “how to” details that dictate contractor organization, management, personnel development or approach to completing work. The only exceptions are environmental management, inter-operability, safety, and security issues where Air Force directives are mandatory for contractors performing work on an Air Force installation. Certain management responsibilities normally conducted by military aircraft maintenance leaders are required and shall be executed by the contractor. Specifically, the contractor “Director of Maintenance” (DOM), or equivalent, will assume and must execute many of the duties outlined within AFI 21-101 as duties of the Maintenance Group Commanders (MXG/CC)/Deputy Commanders.

1.5. Projected CTP Program Force Structure. Current projections have the CTP program operational locations and associated numbers of aircraft operating as illustrated in the tables below. Any mandated force structure changes from Air Force or MAJCOM leadership will be properly coordinated and negotiated with the contractor as required. The CTP Centralized Repair Facility (CRF) shall remain at Holloman AFB throughout the term of this contract.

BEALE - Typical Aircraft Utilization Rate = 23

HOLLOMAN - Typical Aircraft Utilization Rate = 13

* T-38C aircraft

LANGLEY – Typical Aircraft Utilization Rate = 13

TYNDALL – Typical Aircraft Utilization Rate = 14

* Tyndall will have 3 aircraft available 1 Oct 12. The remaining 7 additive aircraft will require regeneration as indicated in paragraph 1.7.1 below

WHITEMAN – Typical Aircraft Utilization Rate = 24

1.6. Projected Flying Hour Program. The tables below provide the Government projection of annual flying requirement over the term of this contract. The Government reserves the right to amend these schedules in response to mission needs and ACC direction. The Government's expectation is that flying hours will not vary by more than ten percent (10%) from the estimates below.

1.7. Aircraft Acceptance and Transfer Requirements. Throughout this contract the contractor may be required to perform aircraft and equipment acceptance and/or transfer actions as outlined in TO 00-20-1 while continuing to support CTP flying operations.

1.7.1. Aircraft Acceptance and Regeneration. As required by ACC, AFGSC, or AFMC A3/A4 directorates, the T-38 CAM program contractor will accept, and as required, regenerate aircraft. Regeneration requirements (overall number of aircraft assigned to the CTP fleet) will not exceed identified contract scope. Specific aircraft regeneration requirements will be addressed in separate PWS addendums to detail required inspection and maintenance actions. Current FY 12 regeneration projections for offerer proposals are located in Appendix E Workload Data. For FY 12 the government requires 7 T-38A aircraft removed from the Aerospace Maintenance and Regeneration Group (AMARG) be regenerated IAW PWS addendum #1.

2.0. PROGRAM MANAGEMENT.

2.1. Command Program Management. This PWS is written to ensure a clear outline of responsibilities, ensure interoperability, safety of flight and mission accomplishment. The contract integrates the performance-based operation into the supported AF mission, empowers the contractor to accomplish the assigned work, and monitors the life-cycle management of Government property. The ACC Acquisition Management and Integration Center (AMIC) will provide Government program management for the contract. The ACC AMIC T-38 CTP Program Manager (PM) within the AMIC Program Management Office (PMO) is the Government’s manager of T-38 CTP aircraft maintenance operations and a first tier for customers and other wing personnel to communicate issues, new requirements and problems areas. The AMIC CTP Contracting Officer is the only person with legal authority to direct the contractor. Quality Assurance Evaluators assigned to AMIC and located at each CTP site are responsible to surveil the contractor using the criteria outlined in the PWS and Performance Plan. The respective host OG and MXG/CCs are contractor customers, are providers of some aspects of contractor support, and are providers of additional oversight to collectively ensure PWS activities are accomplished in a safe, timely, and cost effective manner.

2.2. Contractor Program Management. The Contractor shall provide comprehensive management of all CTP operating locations and interact daily with AMIC and host wing personnel to ensure CTP mission success. Contractor management shall identify, document, and recommend methods of process improvements and/or potential savings to the CTP program; aggressively pursue timely responsiveness to contracting officer (CO) or Government program management requests; closely monitor and accurately document reimbursable costs, site and program management expenditures, and cost projections. The Contractor shall be responsible for the actions of any sub-Contractors and ensure sub-Contractors understand and comply with the provisions herein.

2.2.1. Contractor Management Plan. Develop a Management Plan including job descriptions and required minimum qualifications for all positions, organizational structure with defined lines of authority, site manning levels, and work scheduling methods, drug testing, and any other key management processes that affect contract operations/mission accomplishment. Submit the Management Plan to the CO for review and approval NLT 30 days after transition start. After approval the plan will be incorporated into the contract in Appendix L, Plans (CDRL A001). Minimum qualifications for all positions shall be incorporated from the contractor proposal after government review and acceptance into Appendix K, Certifications and Qualifications. Select and employ qualified personnel in sufficient numbers to manage, supervise, and perform all tasks required by this PWS. The Contractor shall ensure that any resulting vacancies are filled in a timely manner as identified by the CO. There shall be no mission impact due to position vacancies or personnel qualifications.

2.2.2. Key Personnel Qualifications Packages. Provide qualifications of employed key personnel NLT 30 days after transition start for Government review and approval. Designated key personnel shall be in place at contract start. When designated key personnel changes occur, provide updated packages for Government review and approval to the CO NLT 7 days after a change.

2.2.3. Key Contractor Aircraft Maintenance Management Positions. At Holloman AFB the Contractor shall provide a DOM responsible for the performance of all work required under this contract. The Contractor DOM shall serve as a focal point/single interface for the Government. In addition, provide an alternate who shall act for the Contractor when the DOM is absent. Each other OL (Beale, Langley, Tyndall, and Whiteman) shall have a senior workforce supervisor (e.g. Site Supervisor, Site Manager) on-site to lead and represent the contractor’s aircraft maintenance effort to the host wing.

2.2.3.1. DOM. The Contractor DOM shall have extensive experience managing aircraft maintenance programs as identified and accepted in Appendix K, Certifications and Qualifications. The Contractor DOM shall establish contractor maintenance management functions as necessary to ensure organizational functions at each operating location operate with standardized processes and maintenance discipline. These organizations, in concert with the intermediate maintenance functions at Holloman AFB, shall provide the aircraft maintenance services required to effectively fulfill contract requirements and the supported mission.

2.2.3.2. DOM Responsibilities. The DOM is responsible for the aircraft and equipment maintenance required to ensure balance between sortie production and fleet health management in execution of this PWS. Other responsibilities include:

· Overall performance management of Contractor Quality Management System (QMS).

· Ensure Operational Risk Management (ORM) is institutionalized within all contractor workplaces.

· Ensure compliance with all applicable Occupational Safety and Health Administration (OSHA) and applicable Air Force Occupational Safety and Health Standards (AFOSHSTDs).

· Establish a radiation protection program IAW AFOSHSTD 48-9, Radio Frequency, Radiation (RFR) Safety Program to include a personal exposure-monitoring program

· Ensure compliance with all Federal, State and local laws pertaining to environmental regulations and pollution prevention.

· Ensure strict adherence to technical data and mandatory instructions.

· Ensure effective management of the contractor training program.

· Ensure maintenance is only performed by personnel who are trained, qualified, and certified as required through the Special Certification Roster (SCR).

· Ensure the SCR is reviewed quarterly by appropriate work center supervisors to verify that all entries are current and accurate, and prerequisites including applicable training, testing, evaluation, or other requirements for task certification have been completed. Validate and sign the SCR. Ensure the Government QAEs have a current copy of the SCR.

· Ensure standardization of maintenance discipline.

· Ensure TOs are managed IAW TO 00-5-1

· Ensure aircraft/equipment forms are documented by the individual completing the task.

· Approve and publish In Process Inspection (IPI) listings every two years.

· Approve contractor Key Task List (KTL); submit to government for review and acceptance

· Review and provide input as required to the weekly, monthly, quarterly, and annual flying/test schedules

· Ensure all documentation required to support the Integrated Maintenance Data System (IMDS)/Consolidated Automated Maintenance System (CAMS) or other required maintenance information system is accurate, up-to-date, and complete. Maintenance actions shall be documented IAW AFI 21-101, Chapter 7 and Chapter 14 and T.O. 00-20-1.

· Coordinate with the base fire department, safety, and airfield operations to ensure compliance with wing adverse weather procedures for protecting aircraft and equipment IAW AFOSHSTD 91-100, AFI 10-229, Responding to Severe Weather Events, and MDS-specific technical data.

· Approve depot-level assistance requests. Ensure the Quality Assurance Evaluator (QAE) and the Government Program Manager (PM) are courtesy informed of requests as they occur.

· Ensure the publication library or publication sets, including Technical Orders (TOs) are established and maintained.

· Ensure effective engine management

· Ensure effective management of Weight and Balance (W&B) Program.

· Coordinate with Maintenance Group (MXG) and Operations Group Commander (OG/CC) to conduct Functional Check Flight (FCF), Operational Check Flight (OCF), and High Speed Taxi Check programs.

· Ensure effective management of the Hangar Queen Program

· Ensure effective management of the Cannibalization Program.

· Ensure protection of aircraft, equipment, and facilities, as required.

· Deploy Maintenance Recovery Teams (MRTs) and equipment to recover aircraft as required.

2.2.3.3. DOM Availability. The contractor DOM, or his/her alternate, shall always be available within two hours of notification to meet (face-to-face or through telephonic communications) with the Government to discuss contract issues.

2.2.4. Workforce Qualifications and Training.

2.2.4.1. Personnel Qualifications. Contractor personnel shall be properly trained, qualified, and certified as required by applicable portions of AFI 21-101 and as incorporated from the contractor proposal into Appendix K, Certifications and Qualifications. Provide qualified personnel in sufficient numbers to supervise and perform all services required by this PWS. The contractor will ensure 200% task coverage at 100% availability, meaning two persons qualified for each task with one available at all times. All costs associated with employee training in order to meet the requirements of this PWS are the sole responsibility of the Contractor. The Government reserves the right to audit technician’s qualifications at any time to ensure a qualified workforce.

2.2.4.2. Training Plan. Develop and provide a comprehensive training program to the government PMO to ensure a properly trained and qualified workforce is available throughout the life of this contract. The training plan shall document all procedures for training, qualification, and certification of employees prior to performance of assigned duties under this contract. These procedures shall include, at a minimum, the following:

· Management, supervisory, trainer, and employee responsibilities.

· A description of how the Contractor will establish and ensure a fully qualified workforce throughout the life of the contract.

· Specific methods and procedures regarding how training, qualification, and certification will be accomplished.

· A description of training documentation and employee training records.

· The number, position, and qualification of personnel that will conduct training, qualification, and/or certification.

· The anticipated number of personnel by position or level requiring training, qualification, or certification.

· Task qualifications required for specific duty positions.

· Specific milestones, frequencies, reoccurrences, and intervals as to when training, qualification, or certification of employees will take place.

· The extent or level in which the training, qualification, or certification will be accomplished.

· Quality Control process that will be utilized to ensure compliance with established training procedures.

2.2.4.3. Personnel Training Records. Develop and maintain individual training records to document experience, training, and test results. Maintain each training record at the individual’s work location as well as at a central repository at Holloman. Make training records available to Government representatives upon request. Document initial, recurring, and supplemental training accomplished in each employee’s training record. Maintain all training documentation in an electronic format determined by the contractor.

2.2.4.4. Contractor-Provided Training. Provide T-38 initial and recurring aircraft familiarization training for Government personnel required to respond /assist/support T-38 operations. Training is required at all locations for functional areas to include but not limited to: Crash Recovery, Explosive Ordinance Disposal (EOD), Egress, Fire Department, QAE, Aircrew Flight Equipment Support, and Non-Destructive Inspection (NDI). Training shall also be provided on aircraft systems and subsystems that have been modified or improved due to a TCTO. Approximately 80 Government personnel require training annually per operating location on an as needed basis.

2.2.4.5. Government Directed Training. When commercial or military training is Government -directed all training costs including tuition, per diem and travel will be reimbursed as approved by the PM.

2.2.5. Contingency Plan. Submit a realistic/viable “strike” contingency plan that provides for continued CTP support in the event of a labor work stoppage IAW CDRL A002. Notify the CO and PM at least 72 hrs prior to implementing the contingency plan.

2.2.6. Labor Relations. Develop and submit a labor relations plan IAW CDRL A003.

2.2.7. Personnel Report. Provide as requested a report identifying the number of all personnel by Department of Labor (DOL) labor rate classifications assigned at each base in a manner acceptable to the Government. The data shall be broken out, at a minimum, by assigned function or repair shop, transient alert, and management support IAW CDRL A004.

2.2.8. Drug Testing. Employees shall be subject to substance abuse testing as a result of an AFI 91-204, Chapter 2, Safety Investigation and Reports, investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence. The DOM will identify all employees involved in incidents to be tested (and the drugs and substances tested for); drug testing will be automatic following all Class A and B mishaps, and will be as directed by the CO for Class C mishaps or other safety related incidents. The drug screening process shall be documented in the Management Plan (Section A, paragraph 2.2.1), and include a list of certified test facilities for each site that are available for testing. Testing facilities shall meet the requirements of Department of Defense Instruction (DoDI) 1010.16, Paragraph E1.11.

2.2.9. Terminations. The CO may request the Contractor, in writing, to remove any employee from their assignment to perform services under this contract when retention of such employee endangers life, property, national security, and/or the integrity and standards of the CTP. The CO may also request the Contractor to remove any employee from their assignment who does not meet the minimum education and experience qualifications established in the Contractor’s technical proposal.

2.2.9.1. Notification of Terminations. Report any employee terminations to the CO within 7 business days after termination.

2.2.10. National Agency Check with Inquiries (NACI). Contractor personnel shall successfully complete, as a minimum, a NACI before operating unclassified automated information systems (e-mail, IMDS, internet, etc.) and/or for unescorted entry into a restricted area. These investigations will be provided by the Government at no cost to the Contractor.

2.2.11. Laws, Directives, and Regulations. Comply with the laws, regulations, and directives of the Major Commands (MAJCOM) in the jurisdiction where Contractor personnel are assigned.

2.2.12. Conflict of Interests. Do not employ any person who is an employee of the U.S. Government if the employment of that person would create a conflict of interest, or the appearance of a conflict of interest.

2.2.13. Traffic Laws. Comply with base traffic regulations.

2.2.14. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition on themselves or within their Contractor-owned vehicle or privately-owned vehicle while on any DoD installation. Any exception to this policy (special events involving Rod & Gun Clubs, approved hunting areas, base sponsored/approved skeet shooting events) must be submitted and approved by the host base SFS.

2.3. Contract Administration. All program administration required to fulfill contract requirements is the sole responsibility of the contractor. Provide all data and information, including Contract Data Requirements Lists (CDRL) deliverables or contract requirements, to the Government in electronic format compatible with Microsoft Office XP® or higher software or unless otherwise directed by the Government. Develop and maintain a non-proprietary set of procedures, policies, and supplements that provide guidance and establish procedures for this contract.

2.3.1. Information Management. The following administrative tasks shall be performed by the contractor at each contractor-operated site.

2.3.1.1. Establish an information management system/process to control, distribute, file, and suspense all maintenance reports, technical publications, and correspondence.

2.3.1.2. Ensure disposition of records IAW AFI 33-364, Records Disposition Procedures and Responsibilities and AF Records Disposition Schedule located at https://www.my.af.mil/gcss-af61a/afrims/afrims/rims.cfm.

2.3.1.3. All contractor-generated records, documents, databases, other electronic media, and associated papers shall become government property and will remain in place upon contract termination or completion. Records, documents, databases, other electronic media, and associated papers shall be available for government review at all times. They shall be easy to locate, easy to read, and shall be kept current. Provide correspondence and reports using official formats approved by government.

2.3.2. Wide Area Work Flow (WAWF). The Government will provide WAWF instructions and training as necessary to the contractor for the implementation and use of electronic invoicing via WAWF.

2.3.3. Program Management Information and Reports. Provide aircraft/equipment status and program management information as required below. The Contractor shall coordinate with the Government on the required content and format of the data before the start of the contract performance period. Any additional specific data requirements and reporting frequency will be identified in applicable sections of mandatory publications listed in Appendix B and C. At a minimum, provide the following data:

· Program Management

· Monthly Purchases/Expenditures-Monthly (CDRL A005)

· Personnel Report-Monthly (CDRL A004)

· Maintenance Management

· Aircraft, Engine and Equipment Status Report-Daily (M-F) (CDRL A006)

· Time Distribution Interval (Phase time)- Weekly & Monthly (CDRL A006)

· Operations and Maintenance Metrics-Weekly & Monthly (CDRL A006)

· Paint Condition- Every 120-days (CDRL A008)

2.4. Safety. Contractors are solely responsible for compliance with the Occupational Safety and Health Act (OSHA) (Public Law 91-596). Air Force interest is to protect Air Force personnel working in or around Contractor operations and with Air Force equipment and property meaning that specific safety requirements in AFOSHSTDs or AF TOs must be complied with by Contractor personnel when non-compliance would clearly present the potential to harm or damage government resources IAW AFI 21-101 para.2.16 and AFI 91-301 para.9.

2.4.1. Environmental, Safety & Occupational Health (ESOH) Program. Develop and implement an ESOH program.

2.4.2. Environmental Protection Plan (EPP). Develop, implement, and maintain base-specific EPPs IAW CDRL A009.

2.4.3. Spill Notification. Notify base agencies IAW host base procedures. Additionally, notify the CO, PM, and QAE of all pollution incidents IAW CDRL A012.

2.4.4. Contractor Liability. The Contractor shall be liable and responsible for non-compliance of ESOH provisions in this PWS, and pay all fines and fees resulting from improper contractor actions or procedures.

2.4.5. Safety and Health Plan (S&HP). Develop, implement, and maintain base-specific S&HPs IAW CDRL A010.

2.4.6. Voluntary Protection Program (VPP). Submit your Total Case Incidence Rate (TCIR) and Days Away, Restricted, and/or Transfer Case Incident Rate (DART) and OSHA Form 300A annually to the host Wing Safety Office and others listed on the DRL NLT 15 January of each contract year IAW CDRL A010. Detailed information on VPP is available on the OSHA website at http://www.osha.gov/dcsp/vpp/index.html

2.4.7. Mishap Notification. Notify the QAE, host MOC and host Wing Safety Office of all mishaps involving on-duty contractor personnel, AF assets, or AF operations, which result in injury, illness, or damage. Additionally, notify the CO and PM of all mishaps IAW CDRL A011. Establish internal mishap notification procedures and brief personnel. Document the mishap notification briefing as part of the safety and visitor briefings.

2.4.8. Mishap Reporting. Provide a copy of all mishap reports to the QAE, CO, PM and host base agencies following the procedures in the site specific S&HP and host base instructions IAW CDRL A011. Injuries to contractor personnel will be reported IAW OSHA procedures. Maintain records of occupational injuries, illnesses, and other related activities as required by Federal, State and local regulations. Maintain copies of all mishap reports for one year.

2.4.9. Mishap Investigation. The host Wing Safety Office is responsible for investigating mishaps involving government personnel, AF assets, or AF operations which result in injury, illness, or damage. Cooperate fully and assist Government personnel in any Government mishap investigation until released by the mishap investigation authority. Full cooperation includes employee drug testing. The contractor shall not release mishap information outside official Government channels.

2.4.10. Emergency/Disaster/Severe Weather Response. Establish specific emergency action procedures to respond to disaster control and severe weather, aligned with the host base response plans. Contractor procedures (checklists) must be coordinated through the QAE. Contractor employees must fully understand and be prepared to implement specific disaster control duties and responsibilities pertaining to aircraft/support equipment movement, aircraft/equipment protection and personnel evacuation.

2.5. Reliability and Maintainability. Provide inputs as requested for technical working groups to improve reliability and maintainability of Air Force aircraft, support systems and support equipment (e.g., Product Improvement Working Groups (PWIG), Mission Design Series (MDS) Maintenance Conferences, (Component Improvement Program (CIP)).

2.6. Maintenance Discipline. Ensure all contractor maintenance personnel meet the provisions as stated in AFI 21-101, Para. 1.6, all requirements of TO 00-20-1, and all other applicable instructions to ensure PWS required repairs, inspections, and documentation are completed in a safe, timely, and effective manner

2.7. Publications, Technical Orders (TO)s and Supplements. All applicable aircraft maintenance-related publications, TOs and supplements shall be implemented IAW AFI 21-101, Para. 1.7 & 1.8. All publications, instructions and documents applicable to this PWS are listed in, Appendix B (AFI 21-101 Compliance Matrix) and Appendix C (Publications and Forms). The publications are listed as Mandatory or Advisory. Any reference to a publication is meant to include the basic and all its supplements (including base supplements) and amendments. All applicable Air Force TOs are mandatory. Adhere to all publications/instructions coded as mandatory without deviation and only be guided by those publications coded advisory to the extent necessary to accomplish requirements in this PWS. The Government shall make available all publications listed in Appendix B and C, at the start of the contract. It is the responsibility of the contractor to establish follow-on requirements with the Publications Distribution Office IAW applicable instructions. Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract. Immediately implement those changes in publications that result in a decrease or no change in the contract price. Prior to implementing any mandatory revision, supplement, or amendment to a publication or instruction that will result in a contract price increase, submit to the CO a price increase proposal and obtain approval from the CO prior to implementing such changes. Submit price increase proposals within 30 calendar days from the date the Contractor receives notice of the revision, supplement, or amendment giving rise to increase in cost of performance; however, the CO may direct immediate implementation and waive the prior approval requirement. Negotiation and/or increased cost approval may take place during or after implementation at the discretion of the CO.

2.7.1. Functional Library. Assume responsibility for, or establish where none exists, an up-to-date publications and forms library. Obtain the publications and forms necessary to meet the requirements of this PWS. Establish and maintain files for forms and publications. Establish and maintain a functional library at all work locations. Each functional library shall contain current publications, technical orders (TOs), commercial manuals, contractor-generated plans/ instructions, special publications, and other data required to fulfill the requirements of the PWS.

2.7.3. Technical Publications Function. Establish and maintain a Technical Order Distribution Office (TODO) account at Holloman, IAW TO 00-5-1. Assist the other CTP OLs when required. Assume responsibility for maintaining all administrative and technical publications necessary for this contract. Maintain technical publications sufficient to support deployments. Maintain TO library records IAW TO 00-20-1, and AFI 33-360, Section 2J.

2.7.4. Operating Instructions (OI). Develop and maintain a non-proprietary set of maintenance Operating Instructions (OI), which provide guidance and establish procedures, to standardize maintenance at all operating locations. Each OI will be reviewed by the Quality Assurance Evaluator (QAE). The DOM approves contractor OIs. The OIs will be available in an electronic format to the Government as required. Review OIs annually for currency.

2.7.5. Contractor Checklists, Job Guides and Workcards. Local checklists, job guides, and work cards may be published and utilized IAW TO 00-20-1, TO 00-5-1, and AFI 21-101, Para. 8.14.5. Contractor checklists, job guides and workcards will be reviewed by the QAE; approval is the responsibility of the DOM. Review checklists, job guides and workcards annually for currency.

2.7.6. Key Task Lists. Develop and implement a T-38A and/or T-38C key task inspection listings (in addition to Lead Command listings if required) IAW AFI 21-101 Para 8.10.8.7. The DOM assumes responsibility for the development and implementation of the program. Provide copies of approved lists to the PM.

2.8. Waiver Requests. Waiver requests will be accomplished IAW AFI 21-101, Para. 1.8. If a more effective or efficient method can be employed in lieu of following mandatory portions of AFI 21-101, request a waiver through the Government PMO. Contractors are encouraged to continually improve processes to accomplish PWS tasks. The waiver request shall reference the specific AF instruction and provide a detailed justification and explanation of the potential benefits to the Government. The Government will evaluate each request and only those approved in writing by the PM will be allowed. “Test” or “trial” waivers that deviate from AFIs are not authorized without prior PM approval.

2.9. Modification Management. Modifications (temporary, permanent, or safety) to Air Force aircraft or equipment are expressly prohibited without the applicable MAJCOM (HQ ACC, HQ AFGSC, HQ AFMC) and AETC (Lead Command) approval. Submit all modification requests (to change the operation, use, or appearance of Air Force equipment IAW AFI 21-101, Para. 1.11) to the Government PMO. Support and participate in studies and tests of aircraft systems upgrades and changes as directed by the PM.

2.10. Integrated Maintenance Data System (IMDS)/Consolidated Automated Maintenance System. IMDS includes systems and applications that support and enable maintenance business processes. Maintenance actions shall be documented IAW AFI 21-101, Chapter 7 and Chapter 14 and T.O. 00-20-1.

2.11. Aircraft and Equipment Forms Documentation. Ensure aircraft or equipment forms are documented IAW AFI 21-101, Para. 14.20, TO 00-20-1, and specific equipment TO requirements. Review all aircraft and equipment forms to ensure maintenance was completed, forms were properly documented, and discrepancies cleared by authorized personnel.

2.12. Data Integrity. Establish a data integrity process to ensure aircraft maintenance data is accurate. The overall purpose of this effort is to evaluate/isolate/eliminate documentation problems in aircraft/equipment forms and the Integrated Maintenance Data System (IMDS). The objectives include: (1) ensuring complete and accurate data in the MIS and aircraft/equipment Information Management Tool (IMT) IMTs/forms, (2) identifying and quantifying problems within the unit preventing complete and accurate documentation, (3) identifying and correcting the root causes for poor data integrity, and (4) educating employees on the critical need for data integrity.

2.12.1. Aircraft Structural Integrity Program (ASIP). Establish and support an effective ASIP. Assist ALC engineers and other representatives as required to install, replace, maintain, monitor, download recording devices media and provide documentation as required. Debriefers will ensure appropriate ASIP documents are available at the debriefing location and ASIP data is gathered for each sortie flown by ASIP equipped aircraft.

2.13. Maintenance Management Analysis (MMA) Section (Holloman Only). Track, report and analyze maintenance activies IAW AFI 21-101, Para. 6.2.6. Provide Monthly Logistics Indicators Report, RCS: ACC-LGP (M) 9302 as required by ACCI 21-118. Provide similar products for AFGSC and AFMC as required.

2.14. Aircraft Grounding (Materiel Defect). On occasion, conditions may be discovered that would warrant grounding the fleet until the matter can be properly investigated and resolved IAW AFI 21-101, Para. 14.3. The DOM assumes the duties of the MXG/CC for CTP aircraft/equipment with respect to AFI 21-101, Para.14.3. Coordinate with Government PMO on all maintenance conditions warranting aircraft grounding consideration.

2.15. Maintenance Assistance Requests (MAR). Submit maintenance assistance requests IAW TO 00-25-107. Notify PM and QAE when a MAR is requested. MAR requests submitted IAW TO 00-25-107 for depot-level assistance and/or evaluation of repair and determined by the Government to be within the capability of T-38 field units will be completed by the contractor. Report aircraft possession codes IAW AFI 21-103 and AFI 33-110.

2.16. Tool and Equipment Management. The objectives of the Tool and Equipment Management Program are to prevent and eliminate FOD to aircraft, engines, training and support equipment, and to reduce costs through strict accountability, control and security of common hand tools, special tools, test equipment, support equipment and other assets. To ensure standardization among maintenance units, develop and implement an effective Tool and Equipment Management Program IAW AFI 21-101, Para.10.1.-10.8. Incorporate the unique requirements of each operating location as outlined in the respective wing’s OI into the each location’s program.

2.17. Electrostatic Discharge (ESD) Item Marking/Management. Develop and implement an ESD Program IAW T.O. 00-25-234, Section 7.

2.18. Foreign Object Damage (FOD) Program. Develop and implement a FOD Program IAW AFI 21-101, Para. 14.19. Incorporate the base-unique requirements of each OL as outlined in the respective wing’s OI into the each location’s program.

2.19. Dropped Object Prevention (DOP) Program. Develop and implement a DOP Program IAW AFI 21-101, Para. 14.11. Incorporate the base-unique requirements of each OL as outlined in the respective wing’s OI into the each location’s program.

2.20. Crashed, Damaged or Disabled Aircraft Recovery (CDDAR) Program. Provide T-38 airframe/system familiarization training, technical expertise, technical data, and Mission Design Series (MDS) unique tools/special equipment to Government personnel and assist host base recovery operations as necessary during real world responses for T-38 aircraft. The host wing commander is responsible for implementing policy, plans and agreements to ensure compliance with established recovery programs. The host MXG/CC is responsible for establishing a CDDAR capability IAW AFI 21-101, Para.14.10.

2.21. Management Meetings. Attend meetings as required by the Government. Provide information and be prepared to discuss Contractor activities that have or may have an effect upon other wing activities, missions or programs. Interface through ad hoc meetings, discussions (in person and over the phone or radio), and electronic correspondence with the Government, including the PM, respective wing, OG, MXG, and Squadrons as necessary to meet flying schedule and PWS requirements. The Contractor should expect these communications and government interfaces to occur on a daily basis.

2.22.1. Required Meetings. The following meetings are the minimum requirements for all contract locations:

2.22. Special Certification Roster (SCR). The SCR is a management tool providing supervisors a clear and concise listing of personnel appointed to perform, evaluate, and/or inspect work of a critical nature. Normally, only maintenance requirements that have a definite potential for personnel injury or damage to equipment shall be included in the SCR. Other tasks requiring special training or qualifications may be managed on the SCR. Develop, maintain and present a SCR program to identify those Contractor employees trained and certified to complete critical tasks. Keep the certification lists of authorized personnel to a minimum consistent with requirements and immediately notify the QAE and PM of any changes. All certification documentation will be maintained in an electronic data file and be available for review at Government request. Ensure the SCR is reviewed quarterly by appropriate work center supervisors to verify that all entries are current and accurate, and prerequisites including applicable training, testing, evaluation, or other requirements for task certification have been completed. The Contractor’s SCR will be reveiwed and signed semi-annually by the DOM. The DOM will ensure the Government QAEs have a current copy of the SCR. At a minumum the SCR tracked items will include:

· All Systems Red-X (no egress/welding/munitions)

· Red-X Down Grade

· Red-X by Specialty

· Exceptional Release (ER)

· Impoundment Authority

· Impoundment Release Authority

· All Systems IPI (no egress)

· IPI by specialty

· MICAP Approval

· CANN Authority

· Canopy Rigging

· Flight Control Rigging

· Landing Gear Rigging

· Throttle Rigging

· Installed Engine Run Certifier

· Installed Engine Run

· Uninstalled Engine Operations

· Uninstalled Engine Run Certifier

· Engine Trim Certifier

· Engine Blade Blending

· Flexible and Rigid Borescope Certifier

· Blade Blending Certifier

· Not Reparable This Station (NRTS) and Serviceability Tag

· Engine Flexible Borescope Inspections

· Weight and Balance

· TMDE Calibration Limitation Approval Authority

2.23. Hours of Operation. Establish operating hours consistent with meeting the mission of ACC, AFGSC, and AFMC (46 TG) at each location. Normal duty hours are most typically 0700 – 2400, Monday- Friday. However, duty hours are scheduled around the flying schedule. Early crew arrivals are approximately two hours prior to first launch. Aircraft configurations and some aircraft preflight/servicing operations may require a mid-shift. Night flying shall consist of approximately 15% percent of T-38 annual flying hour program. Other projected extended duty requirements are outlined in Appendix E.

2.24. Holidays. If the holiday falls on a Saturday or Sunday, it may be observed on Friday or Monday if directed by the government as a Federal holiday. U.S. holidays include:

· New Year's Day

· Martin Luther King Day

· Presidents Day

· Memorial Day

· Independence Day

· Labor Day

· Columbus Day

· Veterans Day

· Thanksgiving

· Christmas

2.25. Travel. The PM must approve Contractor travel above and beyond the normal travel requirements stated in the PWS. Recovery of off-station aircraft as described in Section A, Paragraph 3.10 is a quick response activity where the contractor is responsible for efficiently and quickly dispatching maintenance recovery teams (MRT) for deployed aircraft off-site.