Attach 1 - VANCE AFB BOS PWS_20 OCT 2020.pdf

FA300220R0007

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Section 2: All Services Performance Work Statement (PWS)

20 OCT 2020

VANCE AFB

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TABLE OF CONTENTS

Note: To easily navigate through this document open the navigation pane.

SECTION 2-1: DESCRIPTION OF SERVICES

SECTION 2-2: SERVICE SUMMARY

SECTION 2-3: GENERAL INFORMATION

APPENDIX 2A: PUBLICATIONS

APPENDIX 2B: WORKLOAD DATA

APPENDIX 2C: MAPS AND GOVERNMENT FURNISHED FACILITIES (GFF)

APPENDIX 2D: CONTRACT DATA REQUIREMENTS LIST (CDRL)

APPENDIX 2E: COLLATERAL TASKS

APPENDIX 2F: GOVERNMENT FURNISHED TRAINING (GFT)

APPENDIX 2G: ACRONYMS & DEFINITIONS

APPENDIX 2H: OPERATIONS PLANS (OPLANS) AND SUPPORT AGREEMENTS

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SECTION 2-1

2.1. DESCRIPTION OF SERVICES

2.1.1. OVERVIEW. The Service Provider (SP) shall provide non-personal recurring services and shall meet all requirements and responsibilities in support of the service areas identified in this Performance Work Statement (PWS). The SP’s personnel shall be fully trained, qualified, certified, and licensed, to meet local, state, Air Force (AF), Department of Defense (DoD), and Federal requirements and be knowledgeable professionals who are customer service oriented. The SP shall ensure quality work performance in accordance with applicable performance thresholds.

The SP shall partner with the base/installation community to continuously improve the quality of all programs and services offered in support of the wing/base mission. All requirements of this PWS shall be applicable to Vance Air Force Base (AFB), Kegelman Auxiliary Air Field (KAAF) and any attached or related properties under the control of Vance AFB, unless otherwise noted.

2.1.1.1. SP Furnished Services, Equipment, Property, and Supplies. Unless expressly stated elsewhere as Government furnished, the SP shall provide all vehicles, administrative supplies, office equipment (to include copiers, facsimile machines, shredders), personnel protection equipment, tools, materials (for example; industrial rags), equipment, medical physicals and testing, personal communication media, and employee personal exposure monitoring.

2.1.1.2. The SP shall support and participate in Continuous Process Improvement (CPI) and support planning of Air Force Community Partnership initiatives.

Note: AF Policy Directives (AFPDs), AF Instructions (AFIs), AF Manuals (AFMs), AF Pamphlets (AFPAMs), DoD publications, Air Education and Training Command Instructions (AETCIs), Executive Orders (EO), Public Law (PL), Code of Federal Regulations (CFRs), and Vance AFB Instructions and Supplements are identified in each Section of this PWS.

The Service Provider (SP) shall:

2.1.2. Hours of Operation. Unless expressly stated elsewhere, operating hours established by the SP shall be consistent with meeting the contract performance requirements or as directed by the Contracting Officer (CO). Normal duty hours for the Staff offices shall be 0730-1630 hours Monday thru Friday. The Federal legal holidays below are normally observed. Occasionally, Federal holidays shall be declared normal training days and full Service Provider (SP) support shall be required. Notice of this requirement shall be given to the SP at least 7 days in advance.

New Year’s Day Labor Day Martin Luther King’s Birthday Columbus Day Presidents Day Veterans Day Memorial Day Thanksgiving Day Independence Day Christmas Day

2.1.3. Personnel. Exercise management and operational control over, and retain full responsibility for performance requirements set forth in this PWS to include all Sections. The Government shall

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P a g e | 4 not exercise any direct supervision over the SP’s employee performance under this contract.

Government observations shall be conducted as indicated in paragraph 2.1.21 of this PWS, surveillance techniques based on performance objectives and performance thresholds listed in Service Summaries of each Section and the Quality Assurance Surveillance Plan (QASP).

2.1.3.1. Qualification of Personnel: Provide properly trained, qualified, and/or certified technicians to meet mission requirements. The SP’s personnel shall be able to read, write, speak and understand English.

2.1.3.2. Submit the names of its company officers, parent companies, and parent company officers to the CO and Headquarters (HQ) HQ AETC/A4PM (Program Manager) at the Pre-Performance Conference. Changes to the list shall be submitted to the CO within 30 workdays after the change has occurred. This information may be provided to other Government agencies or activities for official use only. (CDRL 0205)

2.1.3.3. Provide an On-site Contract Manager and Alternate(s). At least one shall be physically present during normal duty hours. This individual shall be responsible for the overall management and coordination of this contract and shall act as the central point of contact with the Government.

The on-site manager shall have full authority to act for the SP on all contract matters relating to daily operation of this contract. The contract manager or alternate shall have full authority to submit cost proposals, negotiate changes, and sign modifications up to $500,000. The manager or designated alternate(s) shall be available on-site within one (1) hour after notification when contract performance occurs outside normal working hours.

2.1.3.4. Furnish, in writing, to the CO and the 71 FTW Information Protection Office (71 FTW/IP) the names and phone numbers of the contract manager and all SP management and supervisory personnel not later than the contract Pre-Performance Conference. The CO shall be notified of any proposed changes to the SP's key personnel. Submit in writing key personnel substitution or replacement, to include the individual’s resume and any required qualification certifications, to the CO 14 calendar days prior to any required changes. A revised listing shall be provided to the CO and 71 FTW/IP offices within five (5) workdays after changes occur. (CDRL 0206)

2.1.3.4.1. Key Personnel positions are identified as the following positions:

a. CE Director

b. Contract Manager

c. Operations Manager

d. Fire Chief

e. Deputy Fire Chief

f. NCC Manager

g. Telecommunications Manager

h. Supply Manager

i. Cargo Management Manager

2.1.3.5. Current listing of employees. Submit to the CO within 15 calendar days after award, a list of employees by names, addresses, social security numbers, and level of security clearance to

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P a g e | 5 include subcontractor(s). Provide updates as they occur. This information may be provided to Government agencies or activities for official use only. The list shall be validated and signed by the SP’s Security Representative and provided to the Administrative Contracting Officer and Security Forces Operations (SFO). Updated listings shall be provided to the ACO, Unit Security Manager, and Information Security Program Manager (ISPM) when an employee's status or information changes, within five (5) workdays after changes occur. Ensure Privacy Act information is properly marked and protected from unauthorized access, disclosure, or manipulation. (CDRL 0201)

2.1.3.6. Assign personnel to perform collateral duties identified in of each service area section as required.

2.1.3.7. Provide to the Functional Commander (FC), Chief Contracting Officer Representative (COR), and CO, within five (5) workdays after hiring or transfer has occurred, a listing of the names of newly hired employees and the position assigned and names of those personnel transferred to other positions reflecting the position vacated and new position assigned. (CDRL 0202)

2.1.3.8. Conduct random drug tests on all SP employees who are employed under this contract. SP personnel who are involved with illegal drugs, other controlled substances or who abuse alcohol pose unacceptable risks to safe and efficient operations. The SP shall have a program to prohibit employees from using, possessing, being under the influence, or otherwise being involved with illegal drugs and from abusive use of controlled substances.

2.1.3.8.1. Employees shall be subject to substance abuse testing IAW AFI 91-204, Safety Investigation and Hazard Reporting, paragraphs 1.1 and 1.3 investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence and AFI 91-204_AETCSUP, Safety Investigation and Hazard Reporting, paragraph 1.3.3. The CO may identify the employees to be tested and the drugs for which those employees must be tested. The SP shall accomplish the specified testing using a certified medical substance abuse testing facility (i.e., a certified lab that meets Department of Health and Human Services (DHHS)/ Substance Abuse and Mental Health Services Administration (SAMHSA) certification). Results of the test(s) shall be provided to the CO and sent to the Government agency requesting the testing solely for the purpose of completing an investigation. (CDRL 0209)

2.1.3.9. Not use the services of any person in the performance of this contract whose presence or action(s) endangers the health, life, safety, security, general well-being or operational mission of the installation to include its population, equipment, and facilities.

2.1.3.9.1. Not employ any person who is an employee of the Department of the Air Force (either military or civilian) if such employment would be contrary to the Government’s policies including AFI 64-106, Contractor Labor Relations Activities, paragraph 3, and DoDD 5500.07, Joint Ethics Regulation (JER) paragraph 2, unless such person has received written waivers of any installation policies restricting employment and/or written approval of off-duty employment.

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2.1.3.9.2. Not employ any person who is a spouse or dependent of a DoD employee (military or civilian) when such employment would create an actual or perceived conflict of interest.

2.1.3.10. Develop a Training Plan containing written procedures to ensure employees are fully trained, task proficient, and task certified prior to being declared position qualified. Two (2) copies of the SP’s complete Training Plan shall be provided to the CO at the Pre-Performance Conference for review and acceptance by the Government. When changes are made to this training plan during the life of the contract, the proposed changes shall be reviewed by the COR office prior to submittal to the CO for acceptance prior to implementation. Additional training requirements may be stated in the service area section of this PWS. (CDRL 0204)

2.1.3.11. Personal Appearance: SP personnel shall present a clean, neat appearance and be easily recognized as SP personnel. Recognition shall be accomplished by distinctive clothing (uniforms, ball caps, and identification badges bearing the company name and/or logo). If caps are worn on the flight line they must adhere to AF, AETC, and OSHA, Foreign Object Damage (FOD) prevention directives. Specific uniform types may be required as identified by service areas. In addition, the SP shall ensure clothing worn by contract personnel with access to engine operating areas do not present a potential FOD hazard. SP personnel below branch level shall wear distinctive clothing, including seasonal apparel. SP clothing and hats for personnel below the branch level shall clearly depict the company name. The employee’s last name shall be on the uniform shirts and jackets/coats (the union position may be included).

2.1.3.11.1. Company name/logo or insignia and/or company position title, shall be attached to uniform shirt, and jacket/coat at no cost to the Government. Union logo/insignia and/or union position title may also be attached. Logo insignia must not exceed 13 square inches in size. Letters and/or numbering shall not exceed two (2) inches in height. If incorporated, presentation (e.g. logo, lettering, etc.) must maintain a professional image and must be permanently attached.

2.1.3.11.2. During periods of warm weather, conservative shorts may be worn. If worn, shorts shall be of the same material and color as the long pants, shall be hemmed, and not shorter than four inches above the knee. Visible socks must be conservative (with no distinguishing marks or emblems) and must be white, gray, black, or navy blue to correspond with uniform color. During periods of cold weather, employees on the flight line are authorized to wear plain (no patches) black or dark blue ski caps. If a cap is worn (optional), it shall have the company logo on the front.

The Air Force retains the approval authority over the color of the caps.

2.1.3.11.3. Other SP personnel (i.e. management branch level and above and office employees) are not required to wear distinctive clothing, but shall present a conservative business appearance at all times. These personnel shall wear SP provided name tags or photo ID badges depicting company name, employee's name, and employee's title.

2.1.3.10.3.1. The following apparel SHALL NOT BE WORN: apparel in a ragged and frayed condition, caps/hats (other than issued clothing) on the flight line, tank tops, halter tops, crop tops, sleeveless shirts, mesh and see through garments, exposed clothing with obscene language or

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P a g e | 7 logos, gym or sweat suit apparel, or any clothing could present an unfavorable image or cast discredit upon the installation, its personnel, or the United States Air Force.

2.1.3.12. Tobacco Policy: The SP is advised that the Commander has placed restrictions on the use of tobacco products in AETC facilities. SP employees and visitors are subject to the same restrictions as Government personnel. Smoking and use of chewing tobacco is permitted only in designated tobacco use areas. The SP and its employees shall comply with the AF and base/installation facilities smoking policy as described in AFI 48-104, Tobacco Free Living.

2.1.3.13. Enterprise-wide Contractor Manpower Reporting Application (IAW Office of the Secretary of Defense Memorandum, dated 28 Nov 12). The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of service provided under this contract for the Base Operations Support via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil. User/Reporting of the Enterprise-wide Contractor Manpower Report Applications (eCMRA) is required by USC 10 USC 235 and 2330a. Reporting inputs shall be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October thru 30 September.

While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the eCMRA help desk. Provide notification to the ACO when contractor and subcontractor inputs are completed.

2.1.4. Quality Control System: Establish, execute, and maintain a complete Quality Control System to include a Quality Control Plan (QCP) that continuously ensures the requirements of this contract are provided as specified. The QCP shall be developed, implemented and maintained by functional area. The QCP shall describe the SP’s approach and policies pertaining to quality control, applicable procedures, QC organization, method for determining and reporting root cause, method for accomplishing corrective actions, including follow-on actions if required. The QCP shall be designed to promptly detect errors and omissions in day-to-day performance and to identify and correct conditions adversely affecting the quality of products and services provided to the Government. Additionally, the QCP shall identify the entity responsible for Continuous Process Improvement (CPI) and the method of executing CPI throughout the life of the contract.

The QC system shall be robust enough and resourced adequately to execute these capabilities across the entire scope of SP responsibility. It shall have provisions for:

a. Identifying the extent and cause of nonconformance

b. Defining standard methodology for root cause determination and reporting

c. Analyzing adverse trends including root cause analysis

d. Implementing methods for improvements and corrections

e. Determining adequacies of corrections and the effectiveness of procedures through

f. continued monitoring

g. Establishing effective procedures for key and lock combination control

h. Detecting potential deficiencies through an active self-inspection program

i. Prevention of FOD

2.1.4.1. The SP’s QCP shall be provided to the Chief COR and CO at the Pre-Performance Conference for review and acceptance by the Government. An updated copy shall be provided http://www.ecmra.mil/

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P a g e | 8 through the Chief COR to the CO on contract start date and as changes occur for acceptance prior to implementation. The QCP is subject to CO acceptance or rejection. In the event that section(s) of the QCP is rejected by the CO, the SP shall make necessary changes within ten (10) workdays after the notification of non-acceptance. The Quality Control System and written QCPs shall include complete outlines on how quality shall be controlled in all areas. Changes to the QCP during contract performance shall be submitted to the CO for acceptance not later than ten (10) calendar days prior to any changes being effected by the SP. (CDRL 0203)

2.1.4.1.1. Ensure the SP’s Quality Assurance Auditor(s) performing Fire & Emergency Services (F&ES) Quality Control activities are qualified and certified IAW PWS 18 Appendix 18-H (Special Training, Certification, and Licensing Requirements) for the F&ES activity for which Quality Control activities are performed, i.e.: Fire Officer IV, Fire Inspector III, Fire Instructor III, HazMat Technician, HazMat IC, Telecommunicator II, Health and Safety Officer, Incident Safety Officer, Airport Firefighter, Fire Fighter I & II, Driver-Operator Pumper/ARFF/MWS, EMT Certification and License, ICS 300-400, Munition Firefighting Course, AF Emergency Management Program, AERO: First and Emergency Responders.

2.1.4.2. Support AF unit self-assessments conducted pursuant to the AF Self-Assessment Program directed under AFI 90-201, The Air Force Inspection System and applicable supplements, and shall maintain access to related reporting systems such as MICT and ESOHMIS or their successors.

Any SP direct reports required by AF, MAJCOM, Functional Area Managers or Contracting Officer shall be governed by PWS Paragraph 2.1.24., Meeting Suspense.

2.1.5. Occupational Safety and Health

2.1.5.1. Appoint a facility manager for assigned facilities and the Government shall provide necessary training. Facility manager shall perform duties IAW VANCEAFBI 32-9001, Facility Managers Program and applicable command and local regulations. Facilities have been inspected for compliance with the OSHA and AF safety standards. Any hazards for which a work around has been established are included in Appendix C of each service area. The Government shall correct these hazards IAW base-wide Government-developed plans of abatement taking into account safety and health priorities. Compliance with OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the SP, and the Government shall assume no liability or responsibility for the SP's compliance or noncompliance with such requirements, with the exception of the aforementioned responsibility to make correction IAW approved plans of abatement subject to base-wide priorities.

Comply with the OSHA Public Law 91-596, Occupational Safety and Health Act of 1970 and the resulting standards, OSHA Standard 29 CFR 1910, Occupational Safety and Health Standards, National Electrical Code, National Fire Codes, DoDD 4715.1E, Environment, Safety, and Occupational Health (ESOH Management and Risk), and the protection of their employees and AFPD 90-8, Environment, Safety, & Occupational Health Management and Risk Management and AFMAN 91-203, Air Force Occupational Safety, Fire, and Health Standards. It is the SP responsibility to make certain that all safety requirements, equipment, and training are met and provided to their employees. Additionally, the SP is responsible to ensure compliance with safety and health standards by all sub-SP employees. AF Safety, Fire Protection, and Bioenvironmental

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Engineering officials may periodically enter a SP’s workplace to verify working conditions of personnel or to make inspections for protection of Government facilities, personnel and equipment.

If an improper procedure or unsafe condition exists, the SP shall notify the applicable Wing Representative/CO and immediately correct the unsafe condition within 24 hours after occurrence.

Department of Labor OSHA inspectors are authorized right of entry to inspect any place of employment operated by an AF SP. They are, for the most part, “NO NOTICE” inspections.

Notify the COR if an OSHA inspector visits the site unescorted by an AF Safety Technician.

Note: All references to the AF Bioenvironmental Engineering (SGPB) office or the AF Public Health (SGPM) office in Air Force documents for contract personnel should be interpreted to mean a reference to the SP provided industrial hygiene services for the SP’s personnel. Likewise, any such reference about worker hazards and recommendations to get bioenvironmental engineering determinations or support in the TOs means that SP personnel must obtain such support from the SP’s industrial hygiene function.

2.1.5.2. Government Owned Contractor Operated (GOCO) facilities shall be maintained and operated IAW OSHA, DoD, and AF health and safety standards.

2.1.5.3. SP is responsible for performing required personnel exposure assessments and medical surveillance.

2.1.5.4. Assist the Wing/Base/Installation Safety Office in the investigation and reporting of mishaps. Mishap investigation and reporting of accidents involving only SP personnel shall be the responsibility of the SP. The SP shall immediately notify Chief COR/Superintendent, the appropriate Wing/Base/Installation Safety Office, Wing/Unit Command Post, and CO of any serious injury or an on-the-job death of SP personnel.

2.1.5.5. Appoint an Occupational Safety and Health Monitor for safety and health related issues.

2.1.5.6. Report to the CO any malfunctioning or newly procured Government Furnished Equipment (GFE) requiring evaluation.

2.1.5.7. Identify and Report Safety Hazards and Mishaps IAW all chapters of AFI 91-204 and AFI 91-204_AETCSUP. The SP shall implement a system that shall identify and report safety hazards, mishaps, and reportable incidents involving AF facilities, aircraft, or equipment IAW applicable directives to the COR, CO and Wing/Base/Installation Safety Office staff. (CDRL 0210)

2.1.5.8. Take immediate steps to correct non-compliance with occupational health or safety directives that could cause injury to AF or other personnel, or damage to AF or other property or equipment.

2.1.5.9. Notify the CORs within five (5) workdays when hazards or Risk Assessment Codes (RACs) are discovered.

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2.1.6. Security Requirements

2.1.6.1. Appoint a Security Representative for the on-base long-term visitor group. The Security Representative may be an additional duty position. The Security Representative, working in concert with the Security Manager of the requesting activity shall provide employees with training required by DoDM 5200.01, DoD Information Security Program: Overview, Classification, and Declassification, V1, paragraph 9.f., and AFI 16-1404, Air Force Information Security Program, Chapter 1 and DoDM5220.22V2_AFMAN16-1406V2, National Industrial Security Program:

Industrial Security Procedures for Government Activities.

2.1.6.2. Visitor Group Security Agreement (VGSA). The SP shall enter into a long-term visitor group security agreement if service performance is on base. This agreement shall outline how the SP integrates security requirements for service operations with the Air Force to ensure effective and economical operation on the installation.

2.1.6.2.1. The Government shall provide the SP with security support to include storage containers for classified information/material classified reproduction facilities, use of base classified mail services, security badges, base visitor control, investigation of security incidents, and the use of security forms and conducting inspections required by DoD 5220.22-M, National Industrial Security Program, Operating Manual, AFI 16-1404, and DoDM5220.22V2_AFMAN16-1406V2.

2.1.6.2.2. Security support requiring joint Government and SP coordination includes packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks and internal security controls for protection of classified material.

2.1.6.2.3. Vance AFB long-term visitor group security agreement may take the place of a Standard Practice Procedure (SPP).

2.1.6.2.4. Clearance Requirements: The SP must possess or obtain a SECRET Facility (Security) Clearance (FCL) from the Defense Security Service prior to performing work on a classified Government contract. If the SP does not possess a FCL, a procuring activity of the Government, or cleared contractor in the case of subcontracting, shall request the clearance when a definite, classified procurement need has been established. Requests for obtaining an FCL are submitted by the requestor to the Defense Security Service (DSS).

2.1.6.3. The SP shall maintain a current listing of all employees on a Visitor Authorization Letter (VAL). The VAL listing shall be validated and signed by the company's Facility Security Officer (FSO) and provided to the ACO and 71 FTW Information Protection Office as soon as possible prior to the contract start date. This document must be validated quarterly. The SP shall ensure sensitive information (i.e., Privacy Act information) is properly marked and protected from unauthorized access, disclosure, or manipulation. (CDRL 0211)

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The VAL listing shall include:

a. Name, address, and telephone number of company representatives.

b. The contract number and contracting agency, if applicable.

c. The highest level of classified information that the SP's employees require access to.

d. The location(s) of service performance and future performance, if known.

e. The date service performance begins and the times the representatives shall be working on the base on a daily basis.

f. Any change to information previously provided under this paragraph.

2.1.6.4. Clearances. Individual Security clearances (Tier 3) are accomplished by the Facility Security Officer (FSO) through the Defense Security Service (DSS). These security clearances shall be submitted and maintained by the SP at no cost to the AF. Security clearances (Tier 3) are to be requested within 14 workdays after receiving a facility clearance or, if the facility is already cleared, the personnel must be cleared before the first day of contract performance. The SP is responsible for all costs associated with obtaining personnel security clearances. Derogatory information involving those with national security eligibility (regardless of whether that person has access to classified) shall be reported to 71 FTW/IP required by DoDMAN5200.02_AFMAN 16-1405, Air Force Personnel Security Program and DoD 5220.22-M, National Industrial Security Program, Operating Manual.

2.1.6.5. Personnel Security Clearance Requirements by function:

Maintenance Specialty Reason Investigation Required

Management Personnel Personnel requiring access to classified plans or members of the Crisis Action Team (CAT) or access to priority aircraft/equipment

SECRET

IT/Communications Personnel requiring access to the SIPRNET Personnel with access to PPI: Network Enterprise, Server and System Support, Service Provider Desktop Support, Postal Center

SECRET

CE-Operations & Maintenance

Personnel requiring access to the vulnerability assessment

SECRET

CE-Installation Engineering

Personnel requiring access to the vulnerability assessment and Installation Geospatial Information and systems (IGI&S/GEOBASE)

SECRET

CE-Fire Department

Fire Chief, Deputy Fire Chief, Assistant Fire Chiefs, Station Chiefs, and F&ES ECC staff

SECRET

Supply-Freight and Receiving

Personnel requiring access to incoming classified shipments/materials

SECRET

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2.1.6.6. Background Investigations. All SP employees must have a minimum of advance fingerprints and a Tier 1 completed. Personnel with Tier 3 clearances accomplished, as listed in item 2.1.6.5., meet this requirement. (Higher level investigations such as the Tier 3 for Secret Access shall be submitted by the SP through DSS at the company's expense.) For all other SP personnel, the Tier 1 investigation shall be submitted by the Government at no additional cost to the SP. (NOTE: If employee has previously had at least a favorable adjudicated security clearance with less than a 24 month break in service, they have met the above mentioned requirements and items 2.1.6.6.1. and 2.1.6.6.2 below do not apply). This information shall be verified through the local Security Manager of the requesting activity during in-processing. Final determination on the validity and acceptance of prior clearances shall be at the discretion of the 71 FTW/IP office.

2.1.6.6.1. Advance fingerprint biometric data is conducted at the 71 FTW Information Protection Office when an employee is hired into a position and their AF IMT 2583 has been initiated through their Security Manager of the requesting activity. Once completed the member’s Security Manager of the requesting activity shall notify the 71 FTW/IP who shall then initiate the employees EQIP.

2.1.6.6.2. Tier 1 background investigations are initiated in the Electronic Questionnaires for Investigations Processing (e-QIP) by the 71 FTW/IP. SP employees must initiate the questionnaire within their first two days after employment. SP employees have no later than 5 workdays from e- QIP initiation to complete the questionnaire and submit it back to the 71 FTW/IP. This questionnaire may be accomplished from any computer with internet access. The 71 FTW/IP shall review the employee’s questionnaire, the Registration Code is considered FOUO and may not be sent to e-mail that cannot be encrypted. The local Security Manager of the requesting activity along with the employee shall upload all required documents, review the questionnaire for accuracy and then release to the IP office for submittal.

2.1.6.6.3. In accordance with DoDMAN 5200.02_AFMAN 16-1405, Air Force Personnel Security Program, CAC card issuance and access to Automated Information Systems (AIS) shall be prohibited until either:

a) A previous clearance/investigation has been verified or

b) A new investigation has been transmitted to the Office of Personnel Management and fingerprints have been accomplished by the 71 FTW/IP office. Contractor Verification System, Trusted Agents shall verify this information through the Information Protection Office before authorizing CAC issuance and government computer access.

2.1.6.6.4. Child Development Center (CDC) and Youth Program specific requirements for CE employees performing work in CDC and Youth Program facilities are addressed in Section 13, para 13.1.1.1.1.8.

2.1.6.7. Pass and Identification Requirements

2.1.6.7.1. All SP/sub SP personnel seeking to enter Vance AFB (VAFB) for employment must submit to a criminal history background check conducted by the 71st Security Forces Squadron (71 SFS/S5). Cooperation with the investigation is mandatory for entry to VAFB. SP personnel

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P a g e | 13 convicted of certain crimes shall not be allowed unescorted access to VAFB. Such crimes include, but are not limited to the following: espionage, sabotage, treason or terrorism; felony convictions;

violent crimes against persons; sex crimes; drug crimes related to distribution or intent to distribute firearms/explosives violations. Other grounds for exclusion from working on VAFB include, but are not limited to: inability to provide proof of U.S. citizenship or legal U.S. residency, outstanding warrants, individuals identified on Federal terrorist watch lists, and incarceration for 12 months or longer within the past three (3) years. Deviations from this guideline are permitted on a case by case basis as determined by the 71 FTW/CC.

2.1.6.7.1.1. The SP shall ensure the following pass and identification items required for contract performance is obtained for employees and non-Government owned vehicles:

2.1.6.7.1.1.1. DD Form 1172-2, Application for Uniformed Services Identification Card, (AFI 36- 3026V1_IP, Identification Cards For Members of the Uniformed Services, Their Family Members, and Other Eligible Personnel, and AETC Instruction 36-3001, Issue and Control of AETC Civilian Identification (ID) Cards);

2.1.6.7.1.1.2. Common Access Card (AFI 36-3026V2)

2.1.6.7.1.1.3. An AF Form 75, Visitor Pass or a Defense Biometric Identification System (DBIDS) card is required for employees of contracts over six months in length.

2.1.6.7.1.1.3.1. A Visitor Pass renewed in 30 day increments. To receive a visitor pass, the employee must provide an unexpired, valid picture identification card or other credential IAW DoDM5200.08V3_AFMAN31-101V3, Installation Perimeter Access Control (FOUO), to the Visitor Control Center along with a sponsoring member.

2.1.6.7.1.1.3.2. To receive a DBIDS card, the employee must provide an unexpired, valid picture identification card or other credential IAW DoDM5200.08V3_AFMAN31-101V3, and accomplish an Installation Access Application with favorable results on the Criminal History Check. Additionally, the SP must receive a DBI request form memo from their Air Force sponsoring activity and present this memo to the Pass and ID office.

2.1.6.7.2. All employees that drive onto the installation must have a valid driver’s license, current vehicle registration and current proof of insurance. Employees must obey current base traffic laws and regulations IAW AFI 31-218(I) Vol 1, Motor Vehicle Traffic Supervision and/or AFMAN 31- 116, Air Force Motor Vehicle Traffic Supervision and any updates to base traffic regulations. All SP personnel riding motorcycles, scooters, or otherwise motored 2-3 wheeled vehicles on-base must possess a valid driver’s license endorsement (if applicable) and a Motorcycle Safety Foundation safety class completion card indicating class attendance.

2.1.6.8. Physical Security Requirements

2.1.6.8.1. SP shall ensure areas controlled by SP personnel comply with the base Integrated Defense Plan for Force Protection Condition (FPCON) procedures, Random Anti-Terrorism Measures (RAMS) and local search/identification requirements. The SP shall be responsible for

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P a g e | 14 the above FPCON requirements in all assigned facilities and aircraft parking ramp. The SP shall safeguard all Government property, including controlled forms, provided for their use. At the close of each work period, Government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured.

2.1.6.8.1.1. Operating Instructions. SP shall develop an Operating Instruction (OI) for internal circulation control, protection of resources, and to regulate entry into Air Force controlled areas during normal, simulated and actual emergency operations. The OI shall be written IAW AFI 31- 101, Integrated Defense (ID), the local Integrated Defense Plan and DoDIO-2000.16V1_AFI10- 245-O, Antiterrorism (AT) Program Implementation and coordinated through the local Security Forces Squadron, the Wing Anti-Terrorism Office (ATO) and the Information Security Program Manager (ISPM). SP shall appoint Anti-Terrorism Officers and Controlled Area Monitors. (CDRL 0217)

2.1.6.8.2. Unescorted Entry to Controlled Areas. Unescorted Entry to Restricted Areas. SP employees who do not require access to classified information but require unescorted entry to restricted areas, must have a favorable National Agency Credit Check with Inquiry (TIER 1), or higher investigation.

2.1.6.8.3. SP shall produce and maintain an Entry Authorization List (EAL) IAW AFI 31-101, Chapter 7. The list shall include employee's name, last six numbers of their social security number, and level of security clearance. The list shall be coordinated through controlled area monitor, signed by the SPs Function Area Commander (FAC) and validated through the Security Forces Installation Security Section/71 SFS/S5S/A/C prior to access. Updated listings shall be provided annually or as changes occur. The SP shall ensure sensitive information (i.e., Privacy Act information) is properly marked and protected from unauthorized access, disclosure, or manipulation. (CDRL 0213)

2.1.6.8.4. SP employees that require escorted entry to controlled areas due to the location of Government provided facilities and work areas and shall adhere to the regulations in AFI 31-101, Chapter 7.

2.1.6.8.5. SP/sub personnel shall adhere to vehicle inspections when entering and exiting the base and traffic laws as outlined in the Oklahoma Code, DoD regulations, Air Force Instructions, and applicable AETC Supplements to include: DoDIO-2000.16V1_AFI10-245-O, AFI 31-101, AFI 31-218(I) Vol 1, and/or AFMAN 31-116.

2.1.6.8.6. Retired DoD personnel and dependents who are employed by a SP may not use their sponsorship privilege for the SP’s or sub SP’s benefit.

2.1.6.8.7. Controlled/Restricted Areas. SP shall implement local base procedures for entry to Air Force controlled/restricted areas where SP personnel shall work. The CO shall provide a list of the local base procedures at the pre-performance briefing. The CO shall provide updates to the SP, as changes are made in the procedures.

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2.1.6.8.8. Establishment or Modification of Controlled Areas. For on-base cleared facilities with oversight by the base ISPM, SP shall comply with DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM), previously referred to as the Industrial Security Manual (ISM), and coordinate with the Security Forces Installation Security Section/71 SFS/S5S/A/C to implement controlled area requirements. The Security Forces Installation Security Section/71 SFS/S5S/A/C and ISPM shall approve the establishment, construction, and modification of all SP designated controlled areas before they may be used to limit access.

2.1.6.8.9. Retrieving Identification Media: When an employee is separated or separates employment, regardless of the circumstances, the SP shall retrieve identification media issued to employees in the performance of this contract.

2.1.6.8.10. Reporting Requirements. SP shall comply with AFI 71-101, Volume-1, Criminal Investigations Program, and Volume-2 Protective Service Matters, requirements SP personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, SP personnel, resources, and classified or unclassified defense information. SP employees shall be briefed by their immediate supervisor upon initial on-base assignment, and as required thereafter.

2.1.6.8.11. Additional Security Requirements. IAW DoDM 5200.01, V1, DoD Information Security Program: Overview, Classification, and Declassification, V2 - DoD Information Security Program: Marking of Information, V3 - DoD Information Security Program: Protection of Classified Information, and V4 - DoD Information Security Program: Controlled Unclassified Information (CUI), AFI 16-1404, Chapters 4 - Marking Classified Information and Controlled Unclassified Information (CUI), Chapter 5 - Safeguarding, Storage and Destruction Transmission and Transportation of Classified and Controlled Unclassified Information (CUI), Chapter 8 - Nuclear Classified Information Security (Restricted Data (RD), Formerly Restricted (FRD), Critical Nuclear Weapons Design Information (CNWDI), and Doe Sigma) and Nuclear CUI, and Chapter 9 - North Atlantic Treaty Organization (NATO) Information, and DoDM5220.22V2_ AFMAN16-1406V2, National Industrial Security Program: Industrial Security Procedures for Government Activities. The SP shall comply with AFI 17-130, Cybersecurity Program Management, AFSSI 7700, Emission Security; and AFI 10-701, Operations Security (OPSEC).

2.1.7. Publications. Applicable publications are listed in Appendix A of each service area. All new AETC and Vance supplements or amendments to listed publications from any organizational level may be issued during the life of the contract and must be followed, even if the supplement is not listed in Appendix A of service area. Some of the publications can be found on the Internet at the below sites:

a. OSHA Standards: http://www.osha.gov

b. USAF Publications: http://www.e-publishing.af.mil

c. AETC Publications/Supplements: http://www.e-publishing.af.mil

d. Technical Orders: https://www.my.af.mil/etims/etims/index.jsp

e. DOD Publications: http://www.dtic.mil/whs/directives/index.html

f. CE Playbooks: https://cs2.eis.af.mil/sites/10041/CEPlaybooks/Pages/PlaybookViews.aspx http://www.osha.gov/ http://www.e-publishing.af.mil/ http://www.e-publishing.af.mil/ https://www.my.af.mil/etims/etims/index.jsp http://www.dtic.mil/whs/directives/index.html https://cs2.eis.af.mil/sites/10041/CEPlaybooks/Pages/PlaybookViews.aspx

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With the exception of AFI 10-220_IP, Contractor’s Flight and Ground Operations, the SP shall implement changes, upon receipt of change that result in a decrease or no change in the contract price and notify the CO in writing of such change. Should a decrease in contract price result, the SP shall provide a proposal for a reduction in the contract price to the CO. Before implementing any change that shall result in an increase in contract price, the SP shall submit in writing to the CO a price proposal with 30 calendar days following receipt of the change by the SP. Failure of the SP to submit a price proposal within 30 calendar days following receipt of the change entitles the Government to performance according to such change at no increase in contract price.

2.1.7.1. Technical Guidance. Requirements of this PWS, to include all Sections, shall be performed using Government directives, instructions and publications, TOs, and where mandated and approved, the SP’s developed directives and/or instructions. Applicable Government directives, instructions, and publications, TOs and accepted SP directives and/or instructions shall be the basis for inspection and surveillance of all areas.

2.1.7.2. Technical Support and Updates to Air Force Publications. The SP shall develop local supplemental directives, instructions, operating instructions, and publications as the functional area POC for the applicable section of the PWS. SP employees shall provide administrative support, coordination comments, advice and counsel, but the approval, certification, and coordination response (concur, non-concur, etc.) shall be made by an Air Force employee.

2.1.7.3. CE Playbooks. CE Playbooks as referenced throughout the entirety of this PWS serve as instructional guidance.

2.1.8. Records Management. Ensure all official Government-owned records received and created for the Government are maintained IAW established Federal Records Act, Public Law 81-754, Federal Records Act, DoD and AF directives listed in Appendix 2A. At the functional level, provide technical assistance to all Government officials (designated decision authorities & Base Records Manager) in support of the Records Management (RM), Privacy Act, and Freedom of Information Act (FOIA) Programs. Appoint a Functional Area Records Manager in support of the Records Management and FOIA Program IAW AFI 33-332, Air Force Privacy and Civil Liberties Program. Manage all official Government records (regardless of media) that are maintained for all services provided. Prepare and maintain a copy of the Records Information Management System file plan. Maintain active and inactive files. Dispose of records IAW applicable directives, Public Laws and Statutes. Prepare records, complete applicable records, and provide shipment of records requiring staging or retirement to the Federal Records Center. Maintain electronic records using an AF approved electronic records keeping system. Segment and control access security and safety of records according to record sensitivity. Ensure sensitive information subject to Public Law 100-235, Computer Security Act of 1987, (Privacy Act information) is properly protected from unauthorized access, disclosure, or manipulation. All reports, records, files, documents, maintenance policies/operating instructions and working papers shall be made available to authorized Government personnel, as requested.

2.1.8.1. Freedom of Information Act (FOIA) Program: Comply with DoDM 5400.07, DoD Freedom of Information Act (FOIA) Program, AF Supplement requirements. The regulation sets

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P a g e | 17 policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material. Comply with AFI 33-332, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, Section 8013. Remove or destroy official records only in accordance with AFI 33-322, Records Management and Information Governance Program.

2.1.8.2. Exclusive of company proprietary information, the Government may use, duplicate or disclose such records, files, documents, working papers and reports in whole or in part.

2.1.9. Environmental Management. Comply with federally mandated environmental preference programs and DoD “Green Procurement Program” (GPP) policy. These program elements are described on the Office of the Federal Environmental Executive website (http://www.ofee.gov) and further guidance is available on the Federal Facilities Environmental Stewardship & Compliance Assistance Center (FedCenter.gov) website (http://www.fedcenter.gov). Follow Major Command (MAJCOM) policy on reporting visits, official correspondence, notice of violations or enforcement actions from any Local, State, or Federal Environmental, Safety, or Health Regulator. Appoint a Unit Environmental Coordinator IAW AFI 32-7001, Environmental Management.

2.1.9.1. Environmental. Comply with the Environmental, Safety, and Occupational Health Compliance Assessment and Management Program, pesticide measures of merit, solid waste reduction/diversion, Remedy in Place, and hazardous waste reduction. Comply with all applicable environmental permits/plans, Code of Federal Regulations, MAJCOM instructions, AFIs, DoD regulations, MAJCOM/AF/DoD policy letters, policy documents, etc. concerning environmental programs and all revisions after contract award. Air Force items may include, but are not limited to, 10, 20, 32, 41, 44, 51, 64, 90, 91 series publications found at http://www.e-publishing.af.mil.

Follow MAJCOM policy on reporting visits, official correspondence, Notice of Violations (NOV) or enforcement actions from any local, state, or federal Environmental, Safety, or Health Regulator.

2.1.9.2. Environmental Compliance. Comply with all environmental compliance, conservation, planning, and programming in accordance to all federal, Executive Orders (EO), DoD, AF, and state, requirements and policies (including applicable revisions).

2.1.9.3. Products and Materials. Provide cleaning products in the performance of this PWS that meet as a minimum, Green Seal Product Standards (http://www.greenseal.org/certproducts.htm).

If it is determined that a product does not meet Government performance requirements, submit a proposed alternative to ACO that would meet the performance requirements with the lowest environmental impact for evaluation and acceptance. For products that fall under the Environmental Protection Agency (EPA) Comprehensive Procurement Guidelines (http://www.

epa.gov/cpg), must meet the minimum recovered (recycled) content. Use bio-based products upon issuance of the bio-based product listing from the United States Department of Agriculture (http://usda.gov). Purchase and use Energy Star or other energy-efficient items listed on the Department of Energy’s Federal Energy Management Program Product Efficiency Recommendations product list.

http://www.ofee.gov/ http://www.fedcenter.gov/ http://www.e-publishing.af.mil/ http://www.greenseal.org/certproducts.htm http://www.epa.gov/cpg http://www.epa.gov/cpg http://usda.gov/

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2.1.9.4. SP support of Energy Savings Performance Contract (ESPC). The SP acknowledges and supports the Air Force initiative to create energy savings by the Energy Savings Performance contractor providing new or replacing current energy related systems on Vance AFB. As a result of this initiative, the SP understands the operation and maintenance requirements for these systems may be terminated during the contract term. The SP agrees to partner with an ESPC provider to provide a seamless and continuous provision of services affiliated with the ESPC energy systems.

The SP agrees to provide maintenance and operation on additional ESPC systems or components not currently in the contract as negotiated by contract modification. The SP also agrees to provide monthly reports detailing manpower, material and costs, and energy consumption associated with each new or current energy system, when negotiated by contract modification.

2.1.9.5. Fines for Environmental/Safety/Occupational Health Violations. The SP shall reimburse the Government for the cost of any environmental restoration undertaken by the Government to clean up releases caused by activities of the SP or any of its subcontractors.