ACES_PWS_MAC_-_10_Dec_18.pdf

PERFORMANCE WORK STATEMENT

FOR

CONTRACTED AIRCRAFT MAINTENANCE

10 December 2018

FA3002-19-R-A001

28 November 2018

Table of Contents Section 1 – General Information

1. General

1.1. Description of Services/Introduction

1.2. Background

1.3. Objectives

1.4. Scope

1.5. Period of Performance

Section 2 – Basic Requirements

2. Basic Requirements

2.1. Basic Services

2.2. Maintenance Documentation

2.3. Maintenance and Related Services

2.4. Maintenance Publications, Technical Data, and Flight Manuals

2.5. Quality Control

2.6. Quality Assurance

2.7. Duty Hours, Operating Location, and Installation Closure

2.8. Security Requirements

2.9. Special Qualifications

2.10. Post Award Conference/Periodic Progress Meeting

2.11. Program Management and Reporting

2.12. Contractor Travel

2.13. Contractor Management Reporting (CMR)

2.14. Data Rights

2.15. Strike Plan and Labor Dispute

2.16. Vehicle and Equipment Operation

2.17. Delay Reporting Requirements

2.18. Health of Fleet Report

2.19. CDRL Deliverables

2.20. Small Business Utilization

2.21. Transition In / Out Period

2.22. Supply Support

2.23. Material, Equipment, and Facilities

2.24. Warranty

2.25. Non-Personal Services

2.26. Export Control

2.27. Human Resources

2.28. Special Requirements

Section 3 – Definitions and Acronyms

3. Definitions and Acronyms

3.1. Definitions

3.2. Acronyms

Section 4 – Government Furnished Property, Equipment, and Services

4. Government Furnished Items and Services

4.1. Government Furnished Property (GFP) and Government Furnished Information (GFI)

4.2. CONUS Logistics Support

Section 5 – Contractor Furnished Items and Services

5. Contractor Furnished Items and Responsibilities

5.1. General

5.2. Employee Training/Certifications/Licensing Requirements

Section 6 – Applicable Publications (Current Editions)

6. Applicable Publications (Current Editions)

Section 7 – Attachment/Technical Exhibits List

7. Attachments/Technical Exhibits List

Section 1

General Information

1. GENERAL: This is a non-personal services contract to provide aircraft maintenance support. The Government shall not exercise any supervision or control over the contract service providers performing the services herein.

Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other non-personal services necessary to perform aircraft maintenance as defined in this Performance Work Statement (PWS). The contractor is not responsible for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The Aircraft Maintenance Enterprise Sourcing (ACES) Team, located at Joint Base San Antonio (JBSA) Randolph, is responsible for establishing a strategic sourcing contract vehicle for Air Force (AF) wide contracted aircraft maintenance. Task Orders will be available for use to AF agencies located within the continental United States (CONUS), Alaska and Hawaii.

1.3 Objectives: The contractor shall provide safe, airworthy, mission capable aircraft and well-maintained support equipment ready to meet mission requirements. The contractor shall accomplish contract requirements throughout the life of the contract and provide manpower capable of managing and maintaining all aircraft identified in each Task Order.

1.4 Scope: The ACES contract may be used for any aviation platform in any phase of the acquisition life cycle and may be funded by various types of Government appropriations. The contractor shall be responsible for the entire scope of Organizational (O) level maintenance and specified Intermediate (I) level maintenance activities in accordance with (IAW) this PWS section 2. The contractor shall comply with Government publications listed in section 6 of the PWS and all references contained therein. When Air Force Instruction (AFI’s), Manuals, Publications, etc., conflict with the PWS, the PWS and associated Task Orders takes precedence.

1.4.1. Provide aviation platform-level CLS for maintenance necessary to meet O & I-level requirements. This includes logistics functions and maintenance tasks required to keep aircraft ready for flight. These maintenance activities are not all-encompassing; each individual Task Order will address specific maintenance requirements.

1.4.2. Task Orders will be established according to specific operating locations. The contractor will be responsible for managing and maintaining all Mission Data Series (MDS) aircraft located therein, unless otherwise stated in the PWS. The Government reserves the right to incorporate additional maintenance support into a Task Order via bilateral modification, including maintenance of other/new MDS aircraft, as well as on-and off-equipment maintenance to support evolving missions.

1.4.3. Modifications and major repairs shall be accomplished in accordance with the instructions listed in each Task Order.

1.4.4. ACES provides contract maintenance services for aircraft operated under Military, Military/Commercial, and/or Federal Aviation Administration (FAA) rules and regulations, to include fixed-wing (airplanes), rotary-wing (helicopters) I-Level maintenance (Joint Base Andrews Only), remotely piloted aircraft (RPA) as well as integrally related systems and weapon systems. Each Task Order will address specific contract maintenance support requirements according to the aircraft covered, site/sites covered, and level of maintenance required, along with any aircrew and related services requirements.

1.5 Period of Performance: The Period of Performance (PoP) will have a ten (10) year ordering period and up to an additional five (5) years for performance after the last order is placed for a total possible PoP of 15 years. The anticipated periods of performance on individual task orders will range from three (3) to five (5) years, with task order performance occurring at one or more bases/units.

Section 2

Basic Requirements

2. BASIC REQUIREMENTS

2.1. Basic Services. Per individual Task Orders, the contractor shall perform aircraft maintenance and equipment services that include, but not be limited to:

2.1.1. Organizational level maintenance activities: aircraft ground handling, launch and recovery, pre-flight, thru-flight, basic post flight, hourly post flight, periodic and phase inspections, scheduled and unscheduled maintenance. The contractor shall perform Time Compliance Technical Orders (TCTOs), Time Change Items (TCIs) and One Time Inspections (OTIs) on aircraft and support equipment IAW the requirements specified in each Task Order.

2.1.2. Intermediate level maintenance activities: The contractor shall perform intermediate maintenance activities IAW the requirements specified in each Task Order.

2.1.2.1 Perform all on- and off-equipment maintenance on electrical and environmental systems and associated equipment.

2.1.2.2. Perform maintenance on egress systems and components, fuel systems, hydraulics systems, and avionics systems, to include any required functional checks and inspections following maintenance activities.

2.1.2.3. Manage and implement a comprehensive corrosion control program for the prevention, early detection, and repair of corrosion damage on all assigned aircraft, engines, and equipment. Perform corrosion control on aircraft and support equipment for detecting and treating aircraft and equipment corrosion, and applying surface protective coatings.

2.1.2.4. When required, the contractor shall develop and submit standard operating procedures (SOPs) for internal policies, local operating instructions (LOI), flight and ground operating procedures (FOP and GOP), as well as detailed procedures for inspections, repairs, and records maintenance as specified in the individual Task Order. I-level maintenance activities: repair materiel coded for organizational and intermediate level repair in back shops and/or centralized repair facilities.

2.1.3. Other maintenance activities: maintenance operations services, off-station aircraft maintenance repair, and munitions management and storage.

2.2. Maintenance Documentation. The contractor shall perform accurate maintenance documentation, to include data inputs into the approved Maintenance Information System (MIS) listed in individual Task Orders. The contractor shall maintain accurate aircraft, engine, and equipment records. The contractor can recommend non-government systems and use of these systems must be approved by the Government

2.3. Maintenance and Related Services. The contractor shall perform modifications, tool and equipment management, aircrew support, and related services for all aircraft, systems, subsystems, and support equipment as specified by the individual Task Order. A Task Order will require modification, sustainment maintenance and operations services.

2.4. Maintenance Publications, Technical Data, and Flight Manuals. The contractor shall obtain and maintain technical data, maintenance publications, flight manuals and subscriptions for support of aircraft and related systems as specified in the individual Task Order.

2.5. Quality Control. The contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performed in accordance with this PWS and per individual Task Order. The contractor shall develop and implement procedures to support quality maintenance on aircraft, systems, and support equipment that identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which the company assures that work complies with the requirement of the contract.

2.6. Quality Assurance. The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

2.7. Duty Hours, Operating Location, and Installation Closure.

2.7.1. Hours of Operation the individual Task Orders will define the Government’s work schedule and may specify exceptions. The contractor may be required to perform services on holidays. Each Task Order will address the following: procedures to follow during installation closure; rescheduling of tasks due to lost hours;

work requirements related to weekends, holidays, and night operations; as well as overtime, surge, and over and above work.

2.7.2. Primary Place of Performance. The work to be performed under this contract will occur at government facilitates according to individual Task Orders.

2.8. Security Requirements. The contractor shall comply with all applicable physical and cyber security requirements, abide by direction given by military police or other security personnel, and adhere to installation traffic laws and other governing policies as specified in individual Task Orders. Contract security shall be IAW DOD 5000.02, DOD 5220.22-M, and DOD 5220.22-R, or latest guidance.

2.8.1. Per the individual Task Order, the contractor will be given proper credentials and identification cards. The contractor shall require employees to wear a uniform when required by the individual Task Orders. Upon termination of services of any employee, the contractor shall immediately return all government credentials issued to that employee to the specified government representative.

2.8.2. Physical Security. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use.

2.9. Special Qualifications. The contractor is responsible for ensuring all employees possess and maintain current applicable certifications during the execution of this contract.

2.10. Post Award Conference/Periodic Progress Meetings. Individual Task Orders may require the Contractor to attend a post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. In addition, the contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, will meet periodically with the contractor to review the contractor’s performance and discuss any issues that are hindering contractor performance. The contractor shall participate in these meetings, provide feedback, and work with government representatives to resolve outstanding issues.

2.11. Program Management and Reporting. The contractor shall provide a management structure that enables contractor employees to effectively perform the requirements associated with the execution of individual Task Order requirements.

2.11.1. Contract Management and Administration. The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources, and shall be responsible for the selection, recruitment, hiring, assignment and reassignment of duties, transfer, supervision, management, control, and termination of contractor employees in performance of the ACES requirements. The contractor shall provide all qualified personnel required for maintenance at all sites as specified in the individual Task Order.

2.11.2. Team Complement. The individual Task Order will specify required maintenance labor skills categories, key personnel, and minimum team complement (MTC). The contractor shall employ personnel qualified according to the specified labor skill categories and consistent with the Department of Labor (DOL) Register of Wage Determinations issued under the Service Contract Act and collective bargaining agreements (CBA). The labor skills categories listed in a Task Order will represent the Government’s estimate as to what labor categories will be needed for the individual Task Order Period of Performance (PoP). The MTC is defined as the required minimum amount of staffing that must be present during all normal operating hours as specified in the individual Task Order. MTC staffing levels do not ensure the contractor can meet Task Order performance requirements.

2.11.2.1. The contractor shall provide MTC or minimum staffing reports as required by the individual Task Order.

2.11.3. Identification of Contractor Employees. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The contractor shall ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

2.12. Contractor Travel. The contractor may be required to travel off-site in support of individual Task Orders.

Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization.

2.12.1. When contractor employees are on temporary duty (TDY) status, the Task Order may authorize Government provided transportation within the limits specified in the Joint Travel Regulations (JTR). Use of Government transportation by contractor personnel will be restricted to the conduct of official business and transportation of team personnel to/from worksite and quarters. Costs for transportation may be based on mileage rates, actual costs incurred, or a combination thereof, provided the method used results in a reasonable charge.

2.13. Contractor Management Reporting (CMR). The contractor shall report manpower on individual Task Orders through the Contractor Manpower Reporting Application (CMRA) secure data website (http://www.ecmra.mil), which is the collection point for this information. Data for Air Force service requirements must be input at the Air Force CMRA link at http://www.ecmra.mil. User manuals are available at the CMRA link on the website.

Contractors may direct questions to the CMRA help desk.

2.14. Data Rights. Per the individual Task Orders, the contractor may be provided access to information required to accomplish assigned tasks commensurate with security clearance and on a need to know basis. During any Task Order PoP, all data pertaining to the individual Task Order shall be returned to the Government or destroyed upon Task Order expiration. The contractor shall not retain classified or unclassified material generated or received under this contract and any resultant contract action after the individual Task Order ends without approval of the appropriate office of primary responsibility.

2.14.1. The Government has purpose rights to all technical data related to the maintenance of the particular aircraft (e.g. flight hours, supply time for replacement parts, monthly maintenance plans, and maintenance material data). For all other data, the software and data rights clauses included in the contract apply. The Government will retain custody of all records associated with contractor deliverables and will have exclusive control of all records associated in the distribution of all written deliverables.

2.15. Management Plan (Strike Plan and Labor Dispute). The contractor shall develop and maintain a contingency strike or labor dispute plan that establishes procedures and specific guidance to ensure uninterrupted operations of contracted services, in the event of a breakdown in labor relations leading to work slow-down and/or work stoppage.

The plan(s) shall also address any other criteria the contractor believes to be critical to continuance of the contracted services, and address measures necessary to ensure the security of government property.

2.15.1 If contractor employees performing on an individual Task Order are covered under a collective bargaining agreement (CBA), the contractor shall provide a Strike Plan.

http://www.ecmra.mil/ http://www.ecmra.mil/

2.15.2 If contractor employees performing on an individual Task Order are not represented by a union and not covered under a CBA, the contractor shall provide a Contractor Labor Dispute Plan.

2.16. Vehicle and Equipment Operation. Contractors shall comply with vehicle and equipment operation requirements listed in DODM 4500.36.

2.16.1. Requirements relative to what equipment requires certification to operate will be specified in the individual Task Orders. When equipment requires certification to operate, the contractor shall provide a listing all contractor personnel, along with certifications, who are approved to operate government owned or leased equipment as specified in the individual Task Orders.

2.17. Delay Reporting Requirements. The contractor shall notify the assigned government representative of any condition that may delay contractor's performance. Individual Task Orders will include the method of reporting, to include how quickly and whether the notification should be written or verbal.

2.18. Health of Fleet Report. The contractor shall report on the health of the fleet metrics IAW AFI 21-101 as specified in the individual Task Orders.

2.19. CDRL Deliverables. CDRLs will be delivered as specified in the individual Task Orders.

2.20. Small Business Utilization. The Contractor shall submit a semi-annual report on small business subcontracting utilization performance. The Government will review the Small Business Utilization Report to determine if the contractor has performed in accordance with the Small Business Participation Commitment Document (SBPCD) incorporated into the contract. Failure to perform will negatively impact the contractor’s performance assessment report (CPAR) ratings.

2.21. Transition In / Out Period. The contractor shall perform Transition Phase In/Out as specified in the individual Task Order.

2.21.1. In the event the follow-on contract is awarded to other than the incumbent, the incumbent contractor shall provide reasonable support to the Government and the successful offeror to ensure an orderly transition and minimize any impact on the entire operation. With regard to the successor contractor’s access to incumbent employees, a recruitment notice may be placed in each facility.

2.21.2. During the final year of the Task Order, the incumbent contractor shall not decrease manning below the specified levels established for the contract.

2.22. Supply Support. As specified in the individual Task Orders, the contractor shall obtain, establish, manage, maintain, ship, receive, handle, and warehouse spare parts to maintain aircraft, AGE and tools and support equipment at established levels.

2.23. Material, Equipment, and Facilities. Individual Task Orders will include material, equipment, and facilities requirements and accountability, documentation, reporting, and tracking requirements. The contractor will be required to comply with security, environmental requirements at the federal, state, local levels, and other requirements per the individual Task Orders.

2.24. Warranty. Items acquired under the individual Task Orders may require warranty protection. When applicable, the contractor shall maintain warrantied items per the accompanying warranty and guidance in the individual Task Orders.

2.25. Export Control. The contractor shall comply with all laws and regulations regarding export-controlled information and technology and shall not use, distribute, transfer, or transmit technology (even if incorporated in products, software, or other information) except in compliance with such laws and regulations. The contractor shall plan for, obtain, maintain, and make available to the Government any export licensing as required to perform requirements of the individual Task Order.

2.26. Human Resource. The contractor shall provide a management structure that enables contractor employees to effectively perform the requirements associated with the execution of individual Task Order requirements.

2.27. Special Requirements.

2.27.1. Safety. The contractor shall be responsible for the safety and accountability of all its employees. The contractor shall comply with the safety program, host base safety requirements, Environmental Protective Agency (EPA) instructions and Public Law 91-596, the contractor shall comply with safety provisions per the individual Task Orders.

2.27.2. Emergency Procedures. For work being performed at government facilities, the Government will provide the contractor initial guidance on emergency response procedures (i.e., fire, tornado, active shooter, and bomb threats). Thereafter, the contractor is responsible for providing employees procedures for responding. The contractor shall account for their employees following an emergency situation. Contractor employees shall participate with government personnel in all emergency response procedures or drills.

2.27.3. Personal Protective Equipment (PPE). The contractor shall ensure employees are issued PPE required for the work they are expected to perform IAW AFMAN 91-203, as specified in the individual Task Order.

2.27.4. Mishap Investigation. The contractor and subcontractors shall assist the Government in support of aircraft or related systems mishap investigations IAW AFI 91-204 as specified in the individual Task Order.

2.27.5 Common Access Card (CAC) Requirements. In accordance with AFMAN 16-1405, Personnel Security Management, Common Access Card (CAC): In order to get issued a CAC a previous valid clearance or fingerprints have been verified with favorable results.

2.27.5.1. Automated Information Systems (AIS). Access will be prohibited until either a valid clearance or issued a temporary waiver by the TA and will be initiated after an investigation has been verified or a new investigation has been initiated by the Office of Personnel Management (OPM). Individual Task Orders will identify additional clearance levels and specific training requirements. (AIS requires a CAC)

2.27.6. Contractors Not Requiring CAC but Requiring Access to a DOD Facility or Installation. The contractor and all associated subcontractor employees shall comply with applicable installation or facility access policies and procedures provided by the Government as specified in the individual Task Orders.

2.27.7. Task Orders Requiring an OPSEC Program. The contractor shall comply with specific command approved OPSEC awareness training and OPSEC program participation IAW Department of Defense Manual

(DODM) 5205.02M.

Section 3

DEFINITIONS & ACRONYMS

3.1. DEFINITIONS:

3.1.1. AIRCRAFT. A vessel designed to move through the air. The two main types of aircraft categories are fixed- wing aircraft and rotary-wing aircraft. An airplane is the most recognizable fixed-wing aircraft that is powered by propellers or jet engines. Helicopters are aircraft whose flight is made possible by rotors (rotary-wings) on top of the vessel. Aircraft include manned or unmanned fixed-wing, tiltrotor, or rotary- wing, UAS, airships, or drones.

3.1.2. AIRCRAFT MAINTENANCE. The function of retaining material in or restoring it to a serviceable or airworthiness condition. Aircraft maintenance includes servicing, repair, modification, modernization, overhaul, rebuild, test, reclamation, inspection, and condition determination of an aircraft or aircraft component. Aircraft maintenance may also include ensuring compliance with Technical Directives, Airworthiness Directives or Service Bulletins.

3.1.3. AIRCREW. Personnel that either operate the aircraft or serve the passengers and provide minor aircraft maintenance while airborne or on the ground.

3.1.4. AIRWORTHINESS. The property of a particular air system configuration to safely attain, sustain, and terminate flight in accordance with the approved usage and limits.

3.1.5. ASSOCIATE CONTRACTOR AGREEMENT (ACA). An agreement between contractors working on government contract projects that specify requirements for them to share information, data, technical knowledge, expertise, or resources.

3.1.6. AVIATION PLATFORM. An aviation end item that can be used directly to carry out an assigned mission such as various T/M/S aircraft. Also referred to as Platform-Level.

3.1.7. CONTRACTOR ACQUIRED PROPERTY (CAP). Property acquired by a contractor on behalf of the Government for use in the performance of a contract, and to which the Government has title. CAP that is subsequently delivered and accepted by the Government for use on the same or another contract is considered

GFP.

3.1.8. CONTRACTING OFFICER REPRESENTATIVE (COR). An individual who is designated and authorized in writing by the Procuring Contracting Officer (PCO) to perform specific technical or administrative functions on contracts or orders. COR encompasses any individual (military or civilian) that performs technical or administrative functions on contracts regardless of the term used to describe their position, specialty or assignment (e.g., alternate CORs, assistant CORs, Quality Assurance Representatives (QAR), Task Orders monitors or managers, performance assessment monitors, etc.). A COR is not authorized to further delegate any responsibility.

3.1.9. CONTRACTED MAINTENANCE. Maintenance that includes organizational (O), intermediate (I), and FAA level maintenance at locations in the CONUS or Alaska and Hawaii.

3.1.10. DIRECT PARTS AND MATERIAL. Parts or materials such as sweeping compounds and equipment, normal washroom supplies, lighting supplies and fixtures, utilities, bits, files, masking tape, government forms and other similar support.

3.1.11. FIELD LEVEL MAINTENANCE. Field-level maintenance consists of two levels, organizational (O-level) and intermediate (I-level).

3.1.12. GOVERNMENT FLIGHT REPRESENTATIVE (GFR) (Aircraft Flight and Ground Operations). A rated US military officer, or government civilian in an aviation position, to whom the approving authority has delegated responsibility for approval of contractor flights, procedures, crewmembers, and ensuring contractor compliance with applicable provisions of the "Contractor Flight and Ground Operations" instructions: DCMA INST 8210.1C, AFI 10-220_IP, NAVAIR INST 3710.1G, AR 95-20, or COMDTINST M13020.3A.

3.1.13. GOVERNMENT FURNISHED PROPERTY (GFP). Property in the possession of, or directly acquired by, the Government and subsequently furnished to the contractor (includes subcontractors and alternate locations) for performance of the contract. Categories of GFP include government-furnished equipment and government-furnished material.

3.1.14. GROUND GOVERNMENT FLIGHT REPRESENTATIVE (GGFR). A US military aircraft maintenance officer or noncommissioned officer (Grade E-7 or above), or Government civilian equivalent, to whom the approving authority has delegated responsibility for approval of procedures related to aircraft ground operations.

The GGFR ensures contractor compliance with applicable provisions of "Contractor Flight and Ground Operations" instructions: DCMA INST 8210.1C, AFI 10-220_IP, NAVAIR INST 3710.1G, AR 95-20, or COMDTINST M13020.3A.” The approving authority may appoint an alternate.

3.1.15. INTERMEDIATE LEVEL (I-Level) MAINTENANCE. Maintenance that is the responsibility of and performed by designated maintenance activities for direct support of using organizations. Samples include calibration, repair, or replacement of damaged or unserviceable parts, components, or assemblies; the emergency manufacture of non-available parts; and providing technical assistance to using organizations.

3.1.16. MAIN OPERATING BASE (MOB). A term used by the United States military defined as a permanently manned, well protected base, used to support deployed forces, and with robust air access. A MOB for CMMARS is a location where the predominance of contracted platform level CMS field maintenance services are performed.

3.1.17. MAJOR ALTERATION. An alteration not listed in the aircraft, aircraft engine, or propeller specifications; (1) that might appreciably affect weight, balance, structural strength, performance, powerplant (engine) operation, flight characteristics, or other qualities affecting airworthiness; or (2) that is not done according to accepted practices or cannot be done by elementary operations.

3.1.18. MAJOR REPAIR. A repair; (1) that, if improperly done, might appreciably affect weight, balance, structural strength, performance, powerplant operation, flight characteristics, or other qualities affecting airworthiness; or (2) that is not done according to accepted practices or cannot be done by elementary operations.

3.1.19. METRICS. Critical tools to be used by maintenance managers to gauge an organization’s effectiveness and efficiency. Metrics are formulas that an organization uses during the execution of a service contract to identify positive or negative contractor performance, schedule, and cost trends.

Minor Alteration. An alteration other than a major alteration.

3.1.20. MINOR REPAIR. A repair other than a major repair.

3.1.21. MODIFICATION. The physical alteration of an end item or component to change its designed capability or characteristics. Includes incorporating TDs, SBs, or approved ECPs. Any post production alteration of a permanent nature done to an end item, component, assembly or support equipment. CMMARS includes modifications when included as part of aviation platform maintenance or exclusively for modifications when the entire aviation platform is inducted and required to complete the modification (e.g. modifications to a component also requiring associated airframes or aircraft electrical changes).

3.1.22. ORGANIZATION. A government element to which the contractor is assigned to perform the contractual requirements.

3.1.23. ORGANIZATIONAL LEVEL (O-Level) MAINTENANCE. Maintenance that is the responsibility of and performed by a using organization on its assigned equipment. Samples include: inspecting, servicing, lubricating, and adjusting, as well as the replacing of parts, minor assemblies, and subassemblies.

3.1.24. QUALITY ASSURANCE REPRESENTATIVE (QAR). When assigned in writing, a QAR is a Government representative that conducts quality assurance surveillance oversight, ensures the contractor is in compliance with contractual requirements, evaluates and documents contractor performance, follows up with the contractor on documented deficiencies, and provides input to the COR. QAR referenced in this PWS refers to a Government QAR.

3.1.25. RELATED SYSTEMS AND SERVICES. Aircraft related systems may be standalone or a combination of parts or support equipment that may be mounted (or not mounted) on vehicles or vessels and operated by Government entities in support of airborne warfare, antisubmarine warfare, assault, tactical, unmanned aviation, strike weapons, adversary, Joint Services, and training missions. Aircraft related systems include commercial and non-commercial systems. Related services may be a combination of support activities necessary to operate, maintain, and sustain aircraft related systems.

3.1.26. SERVICEABLE. The condition of an end item in which all requirements for repair, bench check, overhaul, or modification (as applicable) have been accomplished making it capable of performing the function or requirements for which originally designed. The fact that signs of previous use are apparent does not necessarily mean it is unserviceable. When appearance is not a primary consideration, and the condition of the item meets all safety and performance requirements, it will be processed as serviceable. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

3.2. ACRONYMS:

ACA Associate Contractor Agreement ACES Aircraft Maintenance Enterprise Sourcing ACO Administrative Contracting Officer ACO Aircraft Certification Office (FAA) AD Airworthiness Directives AF Air Force AFI Air Force Instruction AIS Automated Information Systems AS Aerospace Standard CAC Common Access Card CAP Contractor Acquired Property CBA Collective Bargaining Agreement CDRL Contract Data Requirements List CFR Code of Federal Regulations CLS Contractor Logistics Support CLIN Contract Line Item Number CMR Contractor Management Reporting CMRA Contractor Manpower Reporting Application CONUS Continental United States COR Contracting Officer Representative DCMA Defense Contract Management Agency DCMA INST Defense Contract Management Agency Instruction DFARS Defense Federal Acquisition Regulation Supplement DMSMS Diminishing Manufacturing Sources and Material Shortages DOD Department of Defense DODI Department of Defense Instruction DODM Department of Defense Manual DOL Department of Labor DPAP Defense Procurement and Acquisition Policy

EPA Environmental Protective Agency FAA Federal Aviation Administration FAR Federal Acquisition Regulation FOP Flight Operating Procedures GFE Government Furnished Equipment GFI Government Furnished Information GFM Government Furnished Material GFP Government Furnished Property GFR Government Flight Representative GGFR Ground Government Flight Representative GOCA Government Owned Commercial Aircraft GOP Ground Operations Procedures IAW In Accordance With I-Level Intermediate Level INST Instruction JTR Joint Travel Regulation

LOI Local Operating Instructions MAC Multiple Award Contract MDS Mission Data Series

MIS Maintenance Information System MTC Minimum Team Complement NACI National Agency Check plus Written Inquiries NISP National Industrial Security Program O-Level Organizational level OPM Office of Personnel Management OPSEC Operational Security OSHA Occupational Safety and Health Act OTI One Time Inspections PCO Procuring Contracting Officer PoP Period of Performance PPE Personal Protective Equipment PWS Performance Work Statement QA Quality Assurance QAR Quality Assurance Representative QCP Quality Control Program RPA Remotely Piloted Aircraft SB Service Bulletins SBPCD Small Business Participation Commitment Document SOP Standard Operating Procedures TCI Time Change Items TCTO Time Compliance Technical Order TD Technical Directives TDY Temporary Duty US United States WIS Web-Based Information System

Section 4

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

4. GOVERNMENT FURNISHED ITEMS AND SERVICES: For every location identified in individual Task Order, the Government may provide necessary facilities, special tooling, all support equipment, office space, required office equipment and supplies, and access to telephone, fax machine for official business calls in addition to logistics support. The contractor shall acquire direct parts, materials and Contractor Acquired Property (CAP) per the individual Task Orders.

4.1. Government Furnished Property (GFP) and Government Furnished Information (GFI)

4.1.1. The contractor shall conduct an inventory of all GFP yearly or at the completion of each Task Order.

Results of the GFP inventory shall be uploaded IAW FAR 52.245.1 and Defense Pricing and Contracting (DPC) located at website https://www.acq.osd.mil/dpap.

4.1.2. GFI includes technical data or computer software provided to the contractor as specified in the individual Task Orders. The Government may subject GFI to restrictions on use, modification, reproduction, release, performance, display, or further disclosure as specified in the individual Task Orders.

4.1.3. The contractor, in conjunction with the Government property administrator and outgoing contractor, upon issuance of each individual Task Order award hereunder, shall conduct an initial inventory of all GFI. In addition, the contractor either shall conduct a yearly inventory of all GFI or shall conduct an inventory of all GFI at the completion of each individual Task Order, whichever comes first. Data shall be submitted IAW GFI reporting, as specified in the individual Task Orders.

4.1.4. The contractor may be required to dispose of GFP IAW DOD 4160.21-M and as specified individual Task Orders.

4.2. CONUS Logistics Support. In CONUS, contractor personnel will not be furnished government quarters, messing, or other forms of logistic support except for emergency medical care (resuscitative and stabilization care only), unless specifically authorized in the individual Task Orders.

https://www.acq.osd.mil/dpap

Section 5

CONTRACTOR FURNISHED ITEMS AND SERVICES

5. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

5.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

5.1.1 Individual Task Orders will define contractor obtained or provided material, equipment, hardware, software, and facilities. Only material, property, equipment, or facilities necessary to perform services required in the individual Task Orders shall be obtained or leased. The contractor shall ensure applicable purchasing requirements follow DOD and local policy. The contractor shall maintain software per the licensing agreement or until delivery to the Government occurs or until the Government directed disposal concludes. Unless directed otherwise, any purchased material shall become the property of the Government upon completion of the individual Task Order.

5.1.2. The individual Task Order will specify all leased equipment, property, or other material that is obtained by the contractor to support a contract Task Order

5.2. Employee Training/Certification/Licensing Requirements. Develop a comprehensive master training, qualification and certification plan in accordance with DCMA INST 8210.1C and requirements in the individual Task Order.

Section 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. The contractor may be required to use one or a combination of aerospace, aviation maintenance, industry standards or maintenance programs listed below in the performance of individual Task Orders: This is not an all-inclusive list.

6.2. Access Air Force publications through approved military web site (www.e-publishing.af.mil). Any reference to a publication is meant to include both the basic, supplements or amendments.

Public Law 91-596 Occupational Safety Health Act (OSHA) FAA 14 CFR Part 21 Certification Procedures for Products and Articles FAA 14 CFR Part 23 Airworthiness Standards: Normal Category Airplanes FAA 14 CFR Part 25 Airworthiness Standards: Transport Category Airplanes FAA 14 CFR Part 27 Airworthiness Standards: Normal Category Rotorcraft FAA 14 CFR Part 29 Airworthiness Standards: Transport Category Rotorcraft FAA 14 CFR Part 33 Airworthiness Standards: Aircraft Engines FAA 14 CFR Part 35 Airworthiness Standards: Propellers FAA 14 CFR Part 43 Maintenance, Preventive Maintenance, Rebuilding, and Alteration FAA 14 CFR Part 91 General Operating and Flight Rules FAA 14 CFR Part 145 Repair Stations EASA Part 145 Approved Maintenance Organization (may be used as an acceptable equivalent to FAA

14 CFR Part 145) SD-22 DOD Diminishing Manufacturing Sources and Material Shortages (DMSMS) Guidebook AFI 21-101 Aircraft and Equipment Maintenance Management AFI 21-102 Depot Maintenance Management AFI 90-202 Air Force Mishap Prevention Program AFI 90-203 Air Force Consolidated Occupational Safety Program AF Handbook Maintenance Metrics U.S. Air Force Handbook JTR Joint Travel Regulations

AFI 91-204 *********

http://www.e-publishing.af.mil/

Section 7

ATTACHMENTs/TECHNICAL EXHIBIT LISTING (Per Individual Task Order)

7. Attachments/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary (Per individual Task Order)

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule (Per individual Task Order)

7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data (Per individual Task Order)

TECHNICAL EXHIBIT 1

Performance Requirements Summary (Per individual Task Order)

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required—usually a shall statement)

Standard Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Method of Surveillance

PRS # 1.

The contractor shall provide

The contractor provided.

PRS # 2

PRS # 3

PRS # 4

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

(Per individual Task Order)

Deliverable Frequency # of Copies Medium/Format Submit To