ACES_Pre-Proposal_Conference_18_Sep_19.pdf

Recruit, Train, and Educate Airmen to Deliver Airpower for AmericaRecruit, Train, and Educate Airmen to Deliver Airpower for America

Aircraft Maintenance Enterprise Solution

(ACES)

Pre-Proposal Conference

Maj Kristin Ormaza, PM, AETC/A5QR Mr. Steve Lade, Deputy PM, AETC/A5QR

Mr. Waid Harper, PCO, AFICC 338 SCONS Ms. Lisa Hartman, CO AFICC 338 SCONS

Mr. DeAndre Gross, Buyer, AFICC 338 SCONS 18-19 Sep 2019

Recruit, Train, and Educate Airmen to Deliver Airpower for America

Important Notes

This briefing is intended to facilitate discussion and to answer questions

This briefing, and the wording contained within, is NOT the official Solicitation If there are any apparent or actual differences between this briefing and the official solicitation, the official solicitation will take precedence.

Offeror Submissions must comply with official Solicitation requirements

Tomorrow’s Tour is intended to provide familiarization with scale and operation It is NOT to give insight into every requirement and every shop you could be expected to support If you have questions, please provide them in writing to the Contracting Officer

18 September 2019 0800 – Arrival, Sign in 0830 – Conference Start 0835 – Introduction and Administration 0845 – Welcome 0900 – Pre-Proposal Briefing 1100 – Lunch 1230 – Pre-Proposal Briefing (con't) 1400 – Attendees write questions 1600 – Offerors turn in questions; Day One closure

19 September 2019 0800 – Arrival, Sign in 0900 – Tour 1000 – Answer to written comments provided 1130 – Wrap up, Final Comments

Agenda

3Times are approximate

ACES Information Overview Requirements Task Order Information

Request for Proposal (RFP) CLIN Structure Small Business Performance Work Statement (PWS) Section H and Section L Instructions Sections L&M Comparison

Technical Factor Past Performance Factor

Task Order Procedures Final Thoughts

Agenda

If you have a question that you would like addressed anonymously, please email Mr. Gross at DeAndre.Gross.1@us.af.mil

We will announce and answer your question without revealing the source, or

We will answer the question offline and provide to all participants via FBO.gov

Questions During Presentation

ACES Info

Why

Safe, airworthy, mission capable aircraft are critical to meeting AF Mission:

Fly, fight and win in air, space and cyberspace

AETC’s pilot training mission hinges on reliable aircraft maintenance Key to SECAF’s mandate to increase pilot production in 2020 Requires a dedicated contractor team

“Airpower has become predominant, both as a deterrent to war, and-in the eventuality of war-as the devastating force to destroy an enemy's potential and fatally undermine his will to wage war.”

- Gen Omar Bradley “Not to have an adequate air force in the present state of the world is to compromise the foundations of national freedom and independence.” - Sir Winston Churchill

Requirements Requirement is for: aircraft maintenance services on multiple aircraft platforms Provides agile support for emerging USAF aircraft maintenance requirements Using Organization(s): AETC (Columbus AFB, Sheppard

AFB, Vance AFB), ACC (Nellis AFB) & AMC (JB Andrews)*

Acquisition Strategy Competitive: Full and Open Contract Type: MAC w/ FFP and Cost Contract Length: 5-yr base ordering period with five 1-yr options (total 10-yr) Award: to all responsible Offerors IAW FAR 9.1, whose proposals are technically acceptable, have acceptable past performance and conform to all solicitation requirements

Est. Contract Award Date: February 2021

Financial Data MAC Est Ceiling: $14B ceiling Minimum Order: $3,500 (Pre-Performance Conference) Fund Type: 3400 (Ops and Maint) Fund Source: MAJCOMs at Task Order level

Program Info Multiple Award Contract (MAC): scope/ceiling managed by AETC/A5Q and AFICC/338 SCONS (JBSA Randolph) Task Orders: managed by customer w/ guidance and support from AETC/A5Q and 338 SCONS Ordering Procedures: Decentralized

Ceiling Request Questionnaire Small Business Clearance

ACES Snapshot

*AMC is conducting a business case analysis and will determine the best contract vehicle for their requirement

AETC – Air Education and Training Command ACC – Air Combat Command AMC – Air Mobility Command

Current Customers Customer Total Aircraft Aircraft Breakout

Columbus AFB 233 T-1As, T-6As, T-38Cs

Joint Base Andrews Prospective customer

Very High Departure

Rate Standard

C-32As, C-37As, C-37Bs, C-40Bs Backshop Maintenance Support ONLY: VC-25As, UH-1Ns, C-32As

Nellis AFB Prospective customer

140+ F-15C/D, F-15E, F-16C/D, F-22, A-10A/C, F-35A

Sheppard AFB 201 T-6As, T-38Cs Includes NATO customers

Vance AFB 209 T-1As, T-6As, T-38Cs

MAC Requirements: aircraft maintenance services Organizational-level Maintenance: scheduled/unscheduled maintenance, a/c ground handling, launch/recovery, periodic/phase inspections, etc.

Intermediate-level Maintenance: off-equipment maintenance, backshops, etc.

Flightline Support Maintenance Management Scope can include multiple Mission Design Series (MDS) aircraft at a particular location Future aircraft may be included via contract mod

Any aviation platform (any MAJCOM), excluding rotary wing, tiltrotor aircraft and Remotely Piloted Aircraft Due to extensive common use across aircraft, customers may include I-level maintenance for any MDS aircraft

Unique/base-specific requirements: included at Task Order level Separate PWS addendum for each customer

Limited Transient Alert (TA) Services will be included - Mandatory Enterprise contract Only allowed for 11 optional bases where small businesses are not the prime

Aircrew Flight Equipment (AFE) and Airfield Management (AM) Requirements approved by cognizant Small Business Office – prime must subcontract to small business

Requirements

Request for Proposal (RFP)

MAC CLIN Structure Menu Description Type Description Type

XX01 Aircraft Vehicle - Scheduled and Unscheduled Maintenance **

FFP XX11 Fuel Cost

XX02 Aerospace Ground Equipment (AGE) Maintenance

FFP XX12 Fuel – AGE Off Station Recovery Cost

XX03 Airfield Management (Restricted, See CLIN Description)

FFP XX13 Government Directed Overtime FFP

XX04 Aircraft Static Display Maintenance FFP XX14 Government Furnished Property NSP

XX05 Aircrew Flight Equipment (Restricted, See CLIN Description)

FFP XX15 Intermediate-Level (Backshop) Support FFP

XX06 CDRL NSP XX16 Maintenance Recovery Team (MRT) Travel Cost

XX07 Contractor Acquired Property (CAP) Cost XX17 Management/Overhead/Support FFP

XX08 Deployment Cost XX18 Monetary Performance Incentive FFP

XX09 Fleet Health FFP XX19 Over and Above (unknown, time critical) * Cost

XX10 Flying hour adjustment rate (for surge; Aerospace Vehicle platform) **

Cost XX20 Paint and Media Blast/ Aircraft Painting – Air Force FFP

** SubCLINs used for multiple MDSs

MAC CLIN Structure Menu

Description Type Description Type

XX21 Paint and Media Blast/ Aircraft Painting – Non Air Force

FFP XX31 Training FFP

XX22 Post Award Conference FFP XX32 Transient Aircraft Services (Restricted, See CLIN Description) FFP

XX23 Quality Management System – Direct Staff FFP XX33 Travel Cost

XX24 Quality Management System (QMS) FFP XX34 Travel Off-station Recovery Cost

XX25 Simplified Purchase Cost XX35 Weekend/Holiday Flying Hour Cost

XX26 Site Support Direct- Management OH/ Direct support/Non-Personal Support

FFP XX36 Time Compliance Technical Order (TCTO) Cost

XX27 Site Support Indirect FFP XX37 Wage Determination Cost

XX28 Sunshades/Shelters – Preventive Maintenance Cost 9990 Mobilization/Transition FFP

XX29 Sunshades/Shelters – Repair Cost

XX30 J85 Engine Support FFP

Large Businesses must submit:

Subcontracting Plan Small Business Participation Commitment Document (SBPCD)

Small Businesses must submit:

Small Business Participation Commitment Document (SBPCD)

Small Business

Subcontracting Plan must demonstrate how the offeror intends to meet the ACES MAC subcontracting goals Use Small Business Subcontracting Plan Checklist Template attached to RFP Small Business requirement is 12% of total dollars obligated The Subcontracting Plan must show compliance with the statutory Small Business subcategory goals for each of the following socioeconomic categories:

Use SB Participation Commitment Document calculation spreadsheet attached to RFP

Small Business

Small Disadvantaged Business (SDB) 5% of total subcontracting dollars *

Woman Owned Small Business 5% of total subcontracting dollars

HUBZone Small Business 3% of total subcontracting dollars

Service Disabled Veteran Owned Small Business 3% of total subcontracting dollars

* Total Subcontracting dollars includes both Large and Small business subcontracts

Small Business Participation Commitment Document (SBPCD) Enables Government to evaluate Offeror’s corporate commitment Incorporated into each Task Order – failure to perform may impact CPARs Describe offeror’s approach to meeting each of its subcontracting goals Includes subcontracting goals expressed at IDIQ level as a percentage of annual total contract dollars obligated on awarded Task Orders for each of the following:

Small business Small disadvantaged business Women-owned small business HUBZone small business Service disabled veteran-owned small business

Small Business Offerors may include their own efforts when addressing names/products/services and estimated total dollars planned to be provided by small business concerns

For proposal purposes, use notional obligated value: $100M for each of 10 years ($1B total) Use Small Business Participation Commitment Doc Calculation spreadsheet (attached to RFP)

Small Business

SB Participation Calculation Spreadsheet

Add Dollars or Percentages (as appropriate) in the yellow cells – the rest will auto calculate.

COMPANY NAME:

DESCRIPTION PERCENT DOLLARS

YR 1 - 5 PERCENT DOLLARS

YRs 6 - 8 PERCENT DOLLARS YRs 9 - 10

PERCEN

T 10 YR

AVG.

DOLLARS - ALL 10 YRs

Total Obligated Value 100% $500,000,000 100% $300,000,000 100% $200,000,000 100% $1,000,000,000 Prime Offeror Dollars 100% $500,000,000 100% $300,000,000 100% $200,000,000 100% $1,000,000,000 Total Subcontracted Dollars* 0% 0% $0 0% $0 0% $0 Small Business** 12% $60,000,000 12% $36,000,000 12% $24,000,000 12.0% $120,000,000 Small Disadvantaged Business 5% $0 5% $0 5% $0 0.0% $0 Woman-Owned SB 5% $0 5% $0 5% $0 0.0% $0 Service Disabled Veteran-Owned SB 3% $0 3% $0 3% $0 0.0% $0 Veteran-Owned SB 3% $0 3% $0 3% $0 0.0% $0 HUBZone 3% $0 3% $0 3% $0 0.0% $0

Large Business #DIV/0! -$120,000,000 Total Small Business #DIV/0! $120,000,000

* Your Total Subcontracted Dollar amounts may be more than your small business amount because it can include large businesses.

** 12% of Total Contract Dollars

ACES MAC PARTICIPATION PLAN CALCULATION OF SMALL BUSINESS % & $"

NOTE: Offerors only fill in the Yellow Highlighted areas and can change any % keeping in mind the RFP % for Subcontracting

TOTAL PRIME & SUBCONTRACTED SMALL BUSINESS PERCENT & DOLLARS, BY YEARS 1-5, 6-8, and 9-10

LARGE & SMALL BUSINESS SUBCONTRACTED TOTAL, BY PERCENT & DOLLARS

Understanding the PWS - Overview

PWS Sections:

1. General Information

2. Program Management and Reporting

3. Aircraft Maintenance

4. Miscellaneous Requirements

5. Government Furnished Items and Services

6. Contractor Furnished Items and Services

7. Government Observation

8. Airfield Management

9. Aircrew Flight Equipment A. Applicable Publications B. Definitions C. Acronyms

Understanding the PWS – Section 1

Section 1 – GENERAL INFORMATION:

This is a non-personal services contract to provide aircraft maintenance support Key points:

Organizational (O)-level maintenance for any aircraft platform, excluding rotary wing, tilt-rotor and Remotely Piloted Aircraft (RPA)

Intermediate (I)-level maintenance & Support Activities for ANY aircraft platform at the Task Order location Example: Joint Base Andrews (JBA) requires O- and I-level maintenance for C-32As, C-37As, C-37Bs, C-

40Bs, as well as I-level maintenance (only) for VC-25As, UH-1Ns, and C-32As Each Task Order represents a customer location (Vance AFB Task Order, Columbus AFB Task Order, etc.)

Contractor is responsible for entire scope of maintenance activities for all aircraft listed in each Task Order Task Orders can involve multiple Mission Design Series (MDS) aircraft at any one location

Bilateral modification required for incorporating additional maintenance support for other/new MDS aircraft Example: T-7 (formerly T-X) in the future (AETC)

Each Task Order Performance Work Statement (PWS) will address specific aircraft numbers and platforms, site/s covered, unique requirements, and level of maintenance required

Understanding the PWS - Section 2

Section 2 – PROGRAM MANAGEMENT AND REPORTING Focus is on the requirement to provide a management structure that enables contractor employees to effectively perform requirements associated with individual Task Orders Key Points:

Minimum Team Complement – proposed by the contractor based on data provided by Government (examples of data include historical workload, projected flying hour program, labor skill categories, key personnel positions, and manpower matrix template)

Consists of all direct and indirect staffing required to meet Task Order requirements Contractor is required to maintain this level of staffing unless renegotiated via bilateral modification Contractor shall effectively utilize personnel during periods of reduced flying hour requirements

Examples: expanded employee training/certification events, reduction in hanger queens, process improvements, etc.

Understanding the PWS - Section 2 (cont’d) Example Manpower Matrix Template

Example Manning Matrix

Understanding the PWS - Section 2 (cont’d)

Section 2 – PROGRAM MANAGEMENT AND REPORTING (cont‘d) Key points:

Training – contractor shall develop & execute a comprehensive master training program and ensure all qualification, certification, proficiency, and recurring training requirements are met

Identification & Replacement of Key Personnel – provide/maintain initial employee and key personnel listing Small Business Utilization – submit semi-annual report on small business subcontracting utilization performance Government will determine if contractor has performed IAW Small Business Participation Commitment

Document Security – contractor must obtain appropriate Facility and Personnel Security Clearance Levels at Secret or

Top Secret, depending on Task Order requirements, prior to performing work at classified level However, Facility and Personnel Clearances are NOT required for the MAC Personnel Security Clearance: final or interim clearance required prior to being given access to classified

Transition Support – incumbent contractor shall provide reasonable support to the Government and the successful offeror to ensure an orderly transition and minimize any impact on the entire operation

Understanding the PWS - Section 3

Section 3 – AIRCRAFT MAINTENANCE The overall maintenance concept shall be implemented IAW AFI 21-101, Aircraft and Equipment

Maintenance Management, Management Philosophy, and supplements Per individual Task Orders, the contractor shall perform aircraft maintenance and equipment services that include:

Organizational (O)-Level Maintenance activities Intermediate (I)-Level (Backshop) Maintenance activities Maintenance Support Activities Health of Fleet Metrics and Reporting Logistics Management Supply Support Manage Material, Equipment, and Facilities Warranty Management Deployment Liaison Support Ensuring strict compliance with Government directives listed in individual task orders

FAA, DoD, Air Force, MAJCOM, and local policies

Understanding the PWS - Section 3 (cont’d)

Section 3 – AIRCRAFT MAINTENANCE IAW AFI 21-101 Organizational (O)-Level Maintenance activities include but are not limited to:

Scheduled and unscheduled maintenance Aircraft ground handling Launch and recovery Pre-flight Thru-flight Basic post flight Hourly post flight Debrief Periodic and phase inspections Crashed, Damaged, or Disabled Aircraft Recovery (CDDAR) Perform Time Compliance Technical Orders (TCTOs), Time Change Items (TCIs), and One Time

Inspections (OTIs) on aircraft and support equipment Fleet Management – planning, scheduling, and analysis effort to optimize aircraft availability

O-Level Maintenance: Any aviation platform excluding, rotary wing, tilt-rotor, and RPAs

Understanding the PWS – Section 3 (cont.)

Section 3 – AIRCRAFT MAINTENANCE IAW AFI 21-101 Intermediate (I)-Level (Backshop) Maintenance activities include but are not limited to:

Perform all on- and off-equipment maintenance on Electrical and Environmental (E&E), Egress, fuel, and hydraulics systems and associated equipment

Perform maintenance on avionics systems components Manage and implement a comprehensive Aircraft Structural Maintenance (ASM) program Maintain aircraft engine propulsion units, propulsion components and propellers Maintain, calibrate, and certify Test, Measurement, and Diagnostic Equipment (TMDE) Manage the build-up, repair, test and storage of wheel and tire assemblies Cabinetry Shop: if required by the Task Order, perform maintenance, modification and repair of furnishings, cabinets, tables, bulkheads, wood trim and other interior components in aircraft Specific to JB Andrews but could apply to other Task Orders

When required, develop and submit standard operating procedures (SOPs)

I-Level Maintenance: Any aviation platform located at the Task Order specified location

Understanding the PWS – Section 3 (cont.)

Section 3 – AIRCRAFT MAINTENANCE IAW AFI 21-101 Maintenance Support Activities include but are not limited to:

Maintenance Operations Center (MOC) Maintenance Recovery Team (MRT) Aerospace Ground Equipment (AGE) Management and Repair Munitions Management and Storage Armament Support Transient Alert (TA) Services (limited to Holloman, Columbus, Maxwell, Sheppard, Vance, Whiteman, Wright-Patterson, Patrick/Cape Canaveral, Peterson, and Vandenberg) All other locations will acquire TA Services through mandatory-use enterprise vehicle

Maintenance Documentation Quality Management System (QMS) IAW AS 9110 Static Display aircraft maintenance and repair Consolidated Tool Kit (CTK) support

Understanding the PWS - Sections 4, 5, 6

Section 4 – MISCELLANEOUS REQUIREMENTS Key Points:

Post Award Conference: Contractors shall attend when ACES MAC is awarded Initial award value of $3,500 intended for travel costs No other travel required at the MAC level

Contractor Data Requirements List (CDRL): Data Accession List (DAL) at MAC Level All other CDRLs specified in Task Order

Section 5 – GOVERNMENT FURNISHED ITEMS AND SERVICES IAW individual Task Orders, examples include facilities, common tools, specialized tools, support equipment, office space, required office equipment and supplies, and access to telephones and FAX machines for official business in addition to logistics support

Section 6 – CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES The Contractor shall acquire materials per the instructions listed in individual Task Orders

Task Orders will define contractor obtained or provided material, equipment, hardware, software, and facilities

The contractor shall obtain Government approval for any Contractor Acquired Property (CAP) and Services not specified in Task Order

Understanding the PWS – Section 7

Section 7 – GOVERNMENT OBSERVATION For each individual Task Order, the Government will evaluate the contractor’s performance and compliance using:

The ACES MAC contract and attached clauses Government Surveillance techniques Task Order PWS, primarily Quality Assurance Surveillance Plan (QASP) and Performance Standards Government Publications listed in Task order PWS Contractor approved/implemented Regulations and Operating Instructions Contractor QMS Plan used to integrate Quality Control (Inspections and Follow-Up) and Quality

Assurance (Analysis and Corrective Actions)

Understanding the PWS - Sections 8 and 9

Section 8 – AIRFIELD MANAGEMENT (AM) The Contractor shall ensure safe, effective, and efficient airfield operations by maintaining situational awareness of airfield activities and proficiency in the use of AM related equipment

Section 9 – AIRCREW FLIGHT EQUIPMENT (AFE) MANAGEMENT AFE management includes but is not limited to providing testing, troubleshooting, inspections, cleaning, local-manufacturing and repair of all life sustaining equipment (e.g.; helmets, oxygen masks, Emergency Escape Breathing Devices (EEBD), Emergency Passenger Oxygen System (EPOS), parachutes, survival kits, life preservers, life rafts, harnesses, anti-g suits) IAW technical data listed in the Task Order

AM & AFE are available to Vance ONLY (at this time) - must be subcontracted to a Small Business

Understanding the PWS – Attachm’ts A, B, C

Attachment A – APPLICABLE PUBLICATIONS (CURRENT EDITIONS) For each individual Task Order the Contractor shall abide by all applicable regulations, publications, manuals, local policies and procedures Any reference to a publication is meant to include both the basic, supplements or amendments

Attachments B and C – DEFINITIONS & ACRONYMS If a needed Definition / Acronym is not included, please inform the Government team

Section H - Special Contract Requirements

Transient Aircraft (TA) Services TA services conducted currently by Small Businesses (SB) must remain with small business and coordinated through the customer’s local office 11 locations can use the ACES contract, but must subcontract to small business

Airfield Management (AM) / Aircrew Flight Equipment (AFE) Any work currently performed by SB must remain in the SB arena Future customer requirements for AM and/or AFE must be coordinate through the SB office

On Boarding The Government's intention is to maintain a competitive environment The Government reserves the unilateral right to reopen competition or “On-Board” additional Contractors for the ACES MAC The Government will periodically assess the possibility/feasibility of adding additional prime contractors to the MAC.

Small Business

Small Business Participation Commitment Document (SBPCD) and Subcontracting Plan will be incorporated into the contract

Section L - Instructions, Conditions, and Notices to Offerors

General:

Offeror proposals must be valid for 18 months The Government reserves the right to award this effort based on the initial proposal, as received, without discussions Proposals addressing only a subset of solicitation requirements, such as specific location or type of aircraft, may be deemed incomplete and ineligible for award When drafting proposals, offerors should assume the Government has no prior knowledge of their experience, facilities, or capability and will base its evaluation on the information presented Vague statements lacking supporting information may adversely impact evaluation:

Unsupported statements that the Offeror allegedly understands the requirements and risks Unsupported statements that the Offeror allegedly can or will comply with requirements Unsupported statements that simply paraphrase requirements Undefined or unexplained statements such as “best commercial practices will be used” Undefined or unexplained statements such as “standard procedures will be used” Undefined or unexplained statements such as “well-known techniques will be employed”

Notices to Offerors

General:

Proposal Submissions: provide both hardcopy and softcopy versions

Hardcopy: provide three (3) hardcopies with each volume bound separately in 3-ring binders Softcopy: submit ALL proposal info in CD/DVD format (2 copies)

E-mail submissions will not be accepted CD/DVDs shall be “read-only” No file compression utilities, such as .zip, may be used

Offeror's must confirm receipt of all formal communications – late proposals will be excluded from evaluation

Page Size and Format: Please follow all instructions - non-compliance makes evaluations difficult Responsibility Determination

Provide proof of an approved accounting system for performing Cost Type contracts Provide the last three years financial statements and Statements of Cash Flows

Notices to Offerors

Distribution:

Volume Title Hard

Copies Electronic Copies

CD/DVD

Page Limit

I Technical* 3 2 50* (Subfactors 1,2,3)

Subfactor 1 - Aircraft Maintenance

Included in 50 page limit

Subfactor 2 – Human Resources

Included in 50 page limit

Subfactor 3 – Program Management

Included in 50 page limit

Subfactor 4 – Small Business Participation No Limit

II Past Performance** 3 2 No Limit

III Cost/Price -

RESERVED N/A N/A RESERVED

IV Contract Documentation 1 2 No Limit

Notes:

*When combined, Technical Subfactors 1, 2, and 3 shall not exceed 50 pages.

** Volume II, Past Performance, is due 8 Oct 19

Volume I, Technical, is due 8 Nov 19.

Sections L&M Comparison

Upcoming Amendment

Updated Small Business spreadsheet Section L

Small Business Subcontracting Plan criteria location Small Business Participation Commitment Document criteria location Proposal evaluation instructions for large and small fleet acceptability

Section M Small Business Subcontracting Plan criteria location Small Business Participation Commitment Document criteria location Proposal evaluation methodology for large and small fleet acceptability

Evaluation Factors for Award

Evaluation Factors and Subfactors for Award: Award made to offerors whose proposal is determined to be acceptable based on evaluation of Factors and Subfactors:

Factor 1 – Technical Capability

Subfactor 1. Aircraft Maintenance Subfactor 2. Human Resources Subfactor 3. Program Management Subfactor 4. Small Business Participation

Factor 2 – Past Performance

Adjectival Rating Description Acceptable Proposal meets the requirements of the solicitation

Unacceptable Proposal does not meet the requirements of the solicitation

Table M.2-1. DoD Source Selection Procedures (SSP) – Technical Acceptable/Unacceptable Criteria

Sections L&M – Aspects and Elements Technical SubFactor 1 – Aircraft Maintenance Functions

SECTION L: INSTRUCTIONS SECTION M: EVALUATION CRITERIA

Aspect I: Aircraft Maintenance Functions: Aspect I: Aircraft Maintenance Functions: The standard is met when the proposed approach:

Element 1a) Provide: specific, comprehensive processes which demonstrate the capability to perform Organizational-level aircraft maintenance: sortie launch and recovery;

scheduled and unscheduled maintenance; repair; Crashed, Damaged, or Disabled Aircraft Recovery (CDDAR); and aircraft inspection management to ensure sufficient mission capable primary and spare aircraft (where applicable) are available to meet daily, weekly, and monthly flying schedules.

Element 1a): provides specific, comprehensive processes demonstrating the capability to perform Organizational-level aircraft maintenance: sortie launch and recovery; scheduled and unscheduled maintenance; repair; Crashed, Damaged, or Disabled Aircraft Recovery (CDDAR); and aircraft inspection management to ensure sufficient mission capable primary and spare aircraft (where applicable) are available to meet daily, weekly, and monthly flying schedules.

Element 1b) Provide: specific, comprehensive processes which demonstrate the capability to perform Intermediate-level aircraft maintenance: back shop support to ensure sufficient mission capable primary and spare aircraft (where applicable) are available to meet daily, weekly, and monthly flying schedules.

Element 1b): provides specific, comprehensive processes demonstrating the capability to perform Intermediate-level aircraft maintenance: back shop support to ensure sufficient mission capable primary and spare aircraft (where applicable) are available to meet daily, weekly, and monthly flying schedules.

Technical SubFactor 1 – Aircraft Maintenance Functions

SECTION L: INSTRUCTIONS SECTION M: EVALUATION CRITERIA

Aspect I: Aircraft Maintenance Functions: Aspect I: Aircraft Maintenance Functions: The standard is met when the proposed approach:

Element 1c) Provide: specific, comprehensive processes which demonstrate the capability to perform aircraft and equipment Maintenance Support Activities: Maintenance Operations Center (MOC); Maintenance Recovery Team (MRT); Aerospace Ground Equipment (AGE); Munitions Management and Storage; and Transient Alert (TA) Services to ensure sufficient mission capable primary and spare aircraft (where applicable) are available to meet daily, weekly, and monthly flying schedules.

Element 1c): provides specific, comprehensive processes demonstrating the capability to perform aircraft and equipment Maintenance Support Activities: Maintenance Operations Center (MOC); Maintenance Recovery Team (MRT);

Aerospace Ground Equipment (AGE); Munitions Management and Storage; and Transient Alert (TA) Services to ensure sufficient mission capable primary and spare aircraft (where applicable) are available to meet daily, weekly, and monthly flying schedules.

Technical SubFactor 1 – Aircraft Maintenance Functions

SECTION L: INSTRUCTIONS SECTION M: EVALUATION CRITERIA

Aspect I: Aircraft Maintenance Functions: Aspect I: Aircraft Maintenance Functions: The standard is met when the proposed approach:

Element 1d) Provide: specific, comprehensive processes which demonstrate the capability to maintain data integrity for data systems and forms documentation (e.g., approved Maintenance Information Systems, aircraft forms, vital records, manpower expended, etc.) and demonstrates an understanding of the criticality of accurate and precise maintenance documentation.

Element 1d): provides specific, comprehensive processes demonstrating the capability to maintain data integrity for data systems and forms documentation (e.g., approved Maintenance Information Systems, aircraft forms, vital records, manpower expended, etc.) and demonstrates an understanding of the criticality of accurate and precise maintenance documentation.

Technical SubFactor 2 – Human Resources

SECTION L: INSTRUCTIONS SECTION M: EVALUATION CRITERIA

Aspect I: Workforce and Staffing: Aspect I: Workforce and Staffing: The standard is met when the proposed process provides:

Element 2a) Provide: a Staffing Plan identifying all key positions, which demonstrates a detailed strategy to recruit and retain a qualified labor pool capable of performing aircraft maintenance and related activities IAW the PWS.

Element 2a): a Staffing Plan identifying all key positions, which demonstrates a detailed strategy to recruit and retain a qualified labor pool capable of performing aircraft maintenance and related activities IAW the PWS.

Technical SubFactor 2 – Human Resources

SECTION L: INSTRUCTIONS SECTION M: EVALUATION CRITERIA

Aspect II: Training. Propose a process which demonstrates a thorough understanding of complexities and issues involved with providing a trained, qualified, and certified workforce throughout the life of the contract:

Aspect II: Training. The standard is met when the proposed process demonstrates a thorough understanding of complexities and issues involved with providing a trained, qualified, and certified workforce throughout the life of the contract; and the proposal provides:

Element 2b) Provide: a comprehensive Training Plan and management process which demonstrates an effective strategy for completing formal training, classroom training, on-the-job training (OJT), and training documentation.

Element 2b): a comprehensive Training Plan and management process that demonstrates an effective strategy for formal training, classroom training, on-the-job training (OJT), and training documentation.

Technical SubFactor 2 – Human Resources

SECTION L: INSTRUCTIONS SECTION M: EVALUATION CRITERIA

Aspect II: Training. Propose a process which demonstrates a thorough understanding of complexities and issues involved with providing a trained, qualified, and certified workforce throughout the life of the contract:

Aspect II: Training. The standard is met when the proposed process demonstrates a thorough understanding of complexities and issues involved with providing a trained, qualified, and certified workforce throughout the life of the contract; and the proposal provides:

Element 2c) Provide: a comprehensive strategy that considers local, regional and/or national educational institutions to provide a workforce capable of performing aircraft maintenance services.

Element 2c): a comprehensive strategy that considers local, regional and/or national educational institutions to provide a workforce capable of performing aircraft maintenance services.

Element 2d) Provide: a comprehensive management strategy to ensure all new hires and entry-level employees obtain the applicable professional certifications/recertifications to meet PWS requirements.

Element 2d): a comprehensive management strategy to ensure all new hires and entry-level employees obtain the applicable professional certifications/recertifications to meet PWS requirements.

Technical SubFactor 3: Program Management

SECTION L: INSTRUCTIONS SECTION M: EVALUATION CRITERIA

Aspect I: Fleet Management. Present a comprehensive strategy for fleet aircraft maintenance management that minimizes impacts to aircraft availability due to conflicts associated with maintenance scheduling:

Aspect I: Fleet Management. The standard is met when the proposal describes a comprehensive strategy for fleet aircraft maintenance management that minimizes impacts to aircraft availability due to conflicts associated with maintenance scheduling. The proposal also demonstrates:

Element 3a) Provide: A specific strategy to manage:

A smaller fleet of aircraft to meet higher performance standards IAW the PWS (for example a fleet of 10-25 aircraft with multiple Mission Design Series (MDS) and a ~98% departure reliability rate). The focus is not on the actual size of the fleet, but the strategy to manage the complexities and dynamics associated with a smaller number of aircraft without an established flying hour schedule;

and/or, A larger fleet of aircraft to meet moderate performance standards IAW the PWS (for example a 70 - 80% mission capable rate). The focus is not on the actual size of the fleet, but the strategy to manage the complexities and dynamics associated with a larger number of aircraft to meet an established flying hour program.

Element 3a): A specific strategy to manage:

A smaller fleet of aircraft to meet higher performance standards IAW the PWS (for example a fleet of 10-25 aircraft with multiple Mission Design Series (MDS) and a ~98% departure reliability rate). The focus is not on the actual size of the fleet, but the strategy to manage the complexities and dynamics associated with a smaller number of aircraft without an established flying hour schedule;

and/or, A larger fleet of aircraft to meet moderate performance standards IAW the PWS (for example a 70 - 80% mission capable rate). The focus is not on the actual size of the fleet, but the strategy to manage the complexities and dynamics associated with a larger number of aircraft to meet an established flying hour program.

Technical SubFactor 3: Program Management

SECTION L: INSTRUCTIONS SECTION M: EVALUATION CRITERIA

Aspect I: Fleet Management. Present a comprehensive strategy for fleet aircraft maintenance management that minimizes impacts to aircraft availability due to conflicts associated with maintenance scheduling:

Aspect I: Fleet Management. The standard is met when the proposal describes a comprehensive strategy for fleet aircraft maintenance management that minimizes impacts to aircraft availability due to conflicts associated with maintenance scheduling. The proposal also demonstrates:

Element 3a) Provide: A specific strategy to manage:

• A smaller fleet of aircraft to meet higher performance standards IAW the PWS (for example a fleet of 10-25 aircraft with multiple Mission Design Series (MDS) and a ~98% departure reliability rate). The focus is not on the actual size of the fleet, but the strategy to manage the complexities and dynamics associated with a smaller number of aircraft without an established flying hour schedule; and/or,

• A larger fleet of aircraft to meet moderate performance standards IAW the PWS (for example a 70 - 80% mission capable rate). The focus is not on the actual size of the fleet, but the strategy to manage the complexities and dynamics associated with a larger number of aircraft to meet an established flying hour program.

Element 3a): A specific strategy to manage:

• A smaller fleet of aircraft to meet higher performance standards IAW the PWS (for example a fleet of 10-25 aircraft with multiple Mission Design Series (MDS) and a ~98% departure reliability rate). The focus is not on the actual size of the fleet, but the strategy to manage the complexities and dynamics associated with a smaller number of aircraft without an established flying hour schedule; and/or,

• A larger fleet of aircraft to meet moderate performance standards IAW the PWS (for example a 70 - 80% mission capable rate). The focus is not on the actual size of the fleet, but the strategy to manage the complexities and dynamics associated with a larger number of aircraft to meet an established flying hour program.

Note: Offerors shall identify to which of the strategies on slide 44 (one or both) they are proposing. Offerors proposing for only one of the strategies will be restricted to proposing on Task Orders associated with that strategy.

Offerors may propose to both strategies and if deemed acceptable for both strategies may propose to any Task Order on this MAC. The actual size of the fleet and the applicable performance standards will be determined at the Task Order level.

Note: Offerors proposing to both strategies described on slide 44, and are only evaluated as acceptable in one of those strategies, will be deemed acceptable in only that strategy.

Technical SubFactor 3: Program Management

SECTION L: INSTRUCTIONS SECTION M: EVALUATION CRITERIA

Aspect I: Fleet Management. Present a comprehensive strategy for fleet aircraft maintenance management that minimizes impacts to aircraft availability due to conflicts associated with maintenance scheduling:

Aspect I: Fleet Management. The standard is met when the proposal describes a comprehensive strategy for fleet aircraft maintenance management that minimizes impacts to aircraft availability due to conflicts associated with maintenance scheduling. The proposal also provides:

Element 3b) Provide: a strategy to effectively utilize personnel during periods of reduced flying hour requirements, examples of which are expanded employee training/certification events, reduction in hangar queens, process improvements, etc.

Element 3b): a strategy to effectively utilize personnel during periods of reduced flying hour requirements, examples of which are: expanded employee training/certification events, reduction in hanger queens, process improvements, etc.

Technical SubFactor 3: Program Management

SECTION L: INSTRUCTIONS SECTION M: EVALUATION CRITERIA

Aspect II: Quality Management System (QMS).

Present an independent, contractor oriented QMS process IAW AS 9110, Quality Management Systems – Requirements for Aviation Maintenance Organizations, that assures high quality maintenance with unbiased/independent internal inspection procedures:

Aspect II: Quality Management System (QMS). The standard is met when the proposed independent, contractor oriented QMS process IAW AS 9110, Quality Management Systems – Requirements for Aviation Maintenance Organizations, assures high quality maintenance with unbiased/independent internal inspection procedures; and the proposal provides:

Element 3c) Provide: a comprehensive Quality Control organizational structure showing clear lines of authorities and responsibilities.

Element 3c): a comprehensive Quality Control organizational structure showing clear lines of authorities and responsibilities.

Element 3d) Provide: a detailed method to identify discrepancies; assess risk; analyze root causes; devise, implement, track and close corrective actions; and document discrepancy trends.

Element 3d): a detailed method to identify discrepancies;

assess risk; analyze root causes; devise, implement, track and close corrective actions; and document discrepancy trends.

Technical SubFactor 3: Program Management

SECTION L: INSTRUCTIONS SECTION M: EVALUATION CRITERIA

Aspect II: Quality Management System (QMS).

Present an independent, contractor oriented QMS process IAW AS 9110, Quality Management Systems – Requirements for Aviation Maintenance Organizations, that assures high quality maintenance with unbiased/independent internal inspection procedures:

Aspect II: Quality Management System (QMS). The standard is met when the proposed independent, contractor oriented QMS process IAW AS 9110, Quality Management Systems – Requirements for Aviation Maintenance Organizations, assures high quality maintenance with unbiased/independent internal inspection procedures; and the proposal provides:

Element 3e) Provide: a detailed method to record, compute, assess, identify trends, and report performance measurement data (metrics).

Element 3e): a detailed method to record, compute, assess, identify trends, and report performance measurement data (metrics).

Element 3f) Provide: a management structure that fosters a culture of continuous process improvement, risk management, and compliance with contractual requirements, regulatory/technical guidance, and technical data.

Element 3f) a management structure that fosters a culture of continuous process improvement, risk management, and compliance with contractual requirements, regulatory/technical guidance, and technical data.

Technical SubFactor 3: Program Management

SECTION L: INSTRUCTIONS SECTION M: EVALUATION CRITERIA

Aspect III: Parts Supply Management. Propose a detailed strategy which provides:

Aspect III: Parts Supply Management. The standard is met when the proposed strategy provides:

Element 3g) Provide: a comprehensive parts supply management process (forecasting, ordering, issuing and turn

in) to maintain aircraft, Aerospace Ground Equipment (AGE), and tools and support equipment at established levels.

Element 3g): a comprehensive parts supply management process (forecasting, ordering, issuing and turn in) to maintain aircraft, Aerospace Ground Equipment (AGE), and tools and support equipment at established levels.

Technical SubFactor 4: Small Business

SECTION L: INSTRUCTIONS SECTION M: EVALUATION CRITERIA

Aspect I: Small Business Subcontracting Plan (Large Businesses Only)

Aspect I: For Large Business Prime Offerors ONLY:

The standard is met when:

Element 4a) Provide: a Small Business Subcontracting Plan IAW FAR Subpart 52.219-9 Alternate II, DFARS 252.219- 7003 or DFARS 252.219-7004, and AFFARS 5319.704. As required by FAR Subpart 19.7, the Offeror’s proposal shall provide a narrative describing the Prime’s corporate commitment to the goals and targets for subcontracting (small business, small disadvantaged business, women-owned small business, HUBZone small business, and service disabled veteran-owned small business) as indicated in Table L.3-1 (next slide). Describe the strength and specificity of each corporate commitment (i.e., what type of commitment, how binding is the commitment, how specific is the commitment to this proposed effort, and what types of tasks are included in these subcontracting opportunities).

Element 4a): The proposal provides a Small Business Subcontracting Plan IAW FAR Subpart 19.7, FAR Subpart 52.219-9 with its Alternate II, DFARS 252.219-7003 or DFARS 252.219-7004, and AFFARS 5319.704 to meet contract requirements. Note: The Small Business Subcontracting Plan submitted by the Offeror is not evaluated as part of the Subfactor; rather, it is a basic contract requirement.

The Small Business Subcontracting Plan and proposal provide a narrative demonstrating the Offeror’s understanding of a valid corporate commitment between all parties in providing subcontracting opportunities IAW the goals listed in Table M.2- 2 (next slide). The narrative must provide a clear description of how the Offeror intends to provide maximum practicable opportunity (goals) to the small businesses as set next slide).

Technical SubFactor 4: Small Business

SECTION L: INSTRUCTIONS

Aspect I: Small Business Subcontracting Plan (Large Businesses Only) – additional information The Offeror must demonstrate adherence to the goals established in Table L.3-1 using Attachment 6 to the RFP, Small

Business Subcontracting Plan Checklist.

Describe how specific subcontracting percentage goals and targets will be met for the ACES contract expressed in dollars and in percentages of the total contract dollars and total subcontracting dollars to each socio-economic small business category below. The subcontracting goals and other targets may be met by any combination of subcontracts, other business teaming arrangements, or vendor purchases and should make use of small businesses to the maximum extent practicable.

Work performed in foreign countries is not applicable to these goals.

Small Business 12% of TOTAL CONTRACT DOLLARS Small Disadvantaged Business 5% of total subcontracting dollars Woman Owned Small Business 5% of total subcontracting dollars

HUBZone Small Business 3% of total subcontracting dollars

Service Disabled Veteran Owned Small Business 3% of total subcontracting dollars Table L.3-1 and M.2-2. Small Business Subcontracting Goals

Technical SubFactor 4: Small Business

SECTION L: INSTRUCTIONS

Aspect II: The Small Business Participation Commitment Document evaluates the Offeror’s corporate commitment (All Offerors).

Element 4b): The Small Business Participation Commitment Document shall provide small business concerns (veteran-owned, service disabled veteran-owned, HUBZone, small disadvantaged business, and women-owned small business) the maximum practicable opportunity to participate in performing with established procedures pursuant to the terms of their subcontracts with small business concerns.

Small Business Offerors may include their own efforts when addressing the names, products and/or services and estimated total dollars planned to be provided by small business concerns. These requirements apply at the prime contract and first tier subcontract levels.

Use notional obligated value described on slides 16-17.

The Small Business Participation Commitment Document shall also describe the Offeror’s approach to meeting each of its subcontracting goals.

SECTION M: EVALUATION CRITERIA

Aspect II: For All Offerors:

The Government will evaluate the Offeror’s Small

Business Participation Commitment Document on a best effort basis on the proposed subcontracting goals listed in Table M.2-2 (slide 51) as “Acceptable” or “Unacceptable” using the criteria in Table M.2-3 (slide 53).

The Contracting Officer will evaluate the extent to which Offerors identify and commit to small businesses in performance of the contract.

The requirements of the Subfactor are met when:

Element 4b): The Offeror provides a Small Business Participation Commitment Document that addresses the requirements of FAR Subpart 52.219-8, Utilization of Small Business Concerns.

Technical SubFactor 4: Small Business

Adjectival Rating Description Acceptable Proposal indicates an adequate approach and understanding of small business objectives

Unacceptable Proposal does not meet small business objectives

Table M.2-3. DoD SSP, Small Business Technical Acceptable/Unacceptable Ratings

Section M: Factor 2 - Past Performance

General Past Performance assessment: assess Offeror’s / Joint Venture Members’ ability to successfully accomplish the proposed effort based on demonstrated present and past work record Where no relevant or no meaningful past performance is available, the Offeror shall be determined to have “neutral” past performance, which is considered “acceptable” per FAR 15.305(a)(2)(iv) Past performance will be rated acceptable or unacceptable per the table below

Adjectival Rating Description

Acceptable Based on the Offeror’s performance record, the Government has a reasonable expectation that the Offeror will successfully perform the required effort, or the Offeror’s performance record is unknown.

Unacceptable Based on the Offeror’s performance record, the Government does not have a reasonable expectation that the Offeror will be able to successfully perform the required effort.

Table M.2-3. DoD SSP, Past Performance Technical Acceptable/Unacceptable Ratings

Section L: Factor 2 - Past Performance

Summary Page Limited to one (1) page Describes the role of the Offeror and each subcontractor, teaming partner, and/or joint venture partner for whom Past Performance Information is required Joint Venture agreements must be signed and proof provided with proposal

Indicate the percentage and type of work the Offeror and each subcontractor, teaming partner, and/or joint venture partner will conduct

Past and Present Performance Information (PPI) Offerors must use the PPI Tool from FBO.gov No more than six (6) contracts total (including proposed major subcontractors, teaming partners, and joint venture partners) shall be submitted Up to 3 Prime and 3 major subcontractors

Submit all Task Orders under an Ordering-Type Contract as one contract report

Limit past performance responses to those efforts necessary for evaluation & relevant to ACES

PPI Tool (MS Access) Main Menu

Specific Content Include discussion of efforts to resolve problems encountered on prior contracts

Merely having problems does not automatically equate to “Unacceptable” rating Submit past performance information to demonstrate compliance with the requirements of

FAR 52.219-8, Utilization of Small Business Concerns Include extent to which small business performance objectives/requirements were met

Submit past performance information to demonstrate compliance with FAR 52.219-9 ,Small Business Subcontracting Plan - DEVIATIONS 2018-O0018 and 2019-O0005 Include extent to which applicable goals and other small business performance objectives/ requirements were met

Subcontractor Letters of Consent Provide letter from all subcontractors that will perform major or critical aspects of the requirement, consenting to the release of their past performance information

Client Authorization Letters If applicable, Offerors must include Client Authorization Letters for each identified effort performed for a commercial customer, authorizing release to the Government of requested information on the Offeror’s performance

Organizational Structure Change History…