Base Alarm PWS LAAFB 2026 - Version 14 May 2026 - Redacted.pdf

CUI

PERFORMANCE WORK STATEMENT

FOR THE

BASE ALARM/ACCESS

CONTROL/NETWORK SURVAILLANCE

SYSTEMS

LOS ANGELES AIR FORCE BASE

EL SEGUNDO, CALIFORNIA 91801

14 May, 2026

2 Perf01mance Work Statement (PWS)

Performance Work Statement Approval

The Perfo1mance Work Statement (PWS) has been thoroughly reviewed and validated to ensure it is complete, accurate, and aligned with the complexity and scope of the requirement. The PWS represents a clear, concise, and perfo1mance-based se1vice description that aligns with the mission requirements and objectives of the organization.

Date Typed Name, Rank, Title of Contracting Officer Signature of Contracting Officer

VICTOR A. MENDOZA, SSgt, Contracting Officer

Date

Date

Date

Typed Name, Rank, Title of Quality Assurance Signature of AntiteITorism Program

Program Coordinator Lead

RUBEN LOPEZ, NH-02, AntiteITorism Program Lead

Typed Name, Rank, Title of Quality Assurance Signature of Quality Assurance

Program Coordinator Program Coordinator

ANDRE C. WILLIAMS, NH-03, Plans and Programs

Typed Name, Rank, Title of Functional Se1vices Lead Signature of Functional Se1vice

Lead

3 Performance Work Statement (PWS)

Table of Contents

1. Description of Service

1.1. Basic Services

1.2. Spare Parts Availability

1.3. Testing and Evaluation of Components

1.4. Scheduled Maintenance

1.5. Service Calls

1.6. Service Logs

1.7. Software Products

1.8. Reporting

1.9. Training

2. Service Summary (SS)

2.1. General

2.2. Performance Evaluation

3. Government Furnished Property and Services

3.1. Facilities

3.2. Equipment

3.3. Government-Furnished Services

3.4. Forms and Publications

4. General Information

4.1. Contract Roles

4.2. Hours of Operation

4.3. Quality Control (QC)

4.4. Meetings

4.5. Administrative Records

4.6. Safety

4.7. Phase Out

5. APPENDICES

Appendix A - Estimated Workload Data Appendix B - Government Furnished Property/Services/Equipment Appendix C - Acronyms, Abbreviations and Definitions Appendix D - Applicable Publications and Forms

6 Performance Work Statement (PWS) properly. The contract employees will perform similar testing in SCIF areas and will provide affective training for BDOC Base Defense Operation Center personnel and SCIF personnel to ensure they have a good working knowledge of the Base Alarm servers and software. The contract employees will be required to run various types of reports and modifying zones and other facility information utilizing the MDI software, Vindicator or Advantor software when required (Vindicator and Advantor are currently not installed). The contract employees will also be required to brief government personnel on the health of the base alarm and Surveillance system as defined in this PWS.

1.2. Spare Parts Availability

All off-shelf spare parts will be obtained and maintained by the contract employees at LAAFB in a location that is accessible during maintenance, repair and replacement of equipment. The contractor will procure equipment using GSA pricing when applicable; purchased equipment will be supported by a manufacturing warranty to ensure replacement of any faulty device. All spare parts will be Government-approved prior to purchase. The contract employees must provide a list of all parts used during repair and replacement, to the COR and SCIF security managers. This will ensure that a constant stock of equipment is always available. Spare parts will be used for such tasks as installing new equipment, replacing or upgrading existing installed equipment, relocating equipment to support additional programs within secure areas, or for modification of current installations due to remolding or construction. The contract employees will be responsible for always maintaining an up-to-date inventory list. The contract employees will be responsible for ensuring the availability of sufficient resources of spare parts (Providing that funding is available) to be maintained on-site to minimize periods of outage during repairs, including, but not limited to the following items:

• OUTDOOR PTZ CAMERA

• INDOOR/OUTDOOR 360 CAMERA

• 2MM INDOOR IR FIXED CAMERA

• MICROSD CARDS FOR EDGE RECORDING

• SHARP3 XGA LPR CAMERA KIT

• SHARP3 POWER SUPPLY

• DISTRIBUTION SWITCH

• 350WAC POWER SUPPLY

• CISCO NETWORK SWITCHES

• 3850 FAN MODULE

• 3850 2x10 ADD-ON CARD

• 2850 4x1 ADD-ON CARD

• PoE SWITCH

• 640WAC POWER SUPPLY

• 3650 FAN MODULE

• 10G SFP+ TRANSCEIVER LC/LC

• 1G SFP TRANSCEIVER LC/LC

• 1G SFP TRANSCEIVER LC/LC

• 32 PORT UNLOADED PATCH PANEL

• 3000VA UPS

7 Performance Work Statement (PWS)

• UPS EXTENDED BATTERY

• 750VA UPS

• AXISIS S2208 RECORDER

• NETWORK VIDEO RECORDER

• STANDALONE ARCHIVER CCTV CPU APPLIANCE

• ARCHIVE CCTV CPU APPLIANCE

• ARCHIVE CCTV CPU APPLIANCE - HARD DRIVES

• DIRECTORY CCTV CPU APPLIANCE

• TOWER CCTV CPU APPLIANCE

• TOWER CCTV CPU APPLIANCE QUADRO VIDEO

• SFF CCTV CPU APPLIANCE

• SFF CCTV CPU APPLIANCE QUARDO VIDEO

• WALL MONITORS

• DESK MONITORS

• WORKSTATION CONTROL INTERFACE

• ARMORY MONITOR

• ARMORY HDMI EXTENDER

• MISC HARWARD

• DUAL DOOR CONTROLLS

• ALARM ZONE CONTROLLERS

• NETWORK LOCAL CONTROLLERS

• ALARM CONTROL UNIT

• UNIVERSAL DOOR CONTROL

• SENTROL DOOR CONTACT

• BOSH INFRAREDS

• ADMECO DURESS BOTTONS

• SECURETIRON MAG LOCKS

• ALARM SERVERS

• WORKSTATIONS

• MONITORS

• PROXIMITY CARD READERS

• ARMING CONTROL UNIT/ARMING CONTROL UNIT TOUCH PAD

• DURESS SWITCHES

• VARIOUS TYPES OF POWER SUPPLIES

NOTE: All repairs will be made using the same make, model, and manufacturer as the part being replaced or serviced, adjustments may be made due to the model being discontinued.

Any change of equipment that changes the manufacturers, model, or make requires prior approval from Procuring Contracting Officer (PCO) or representative of Security Forces Contracting Officer Representative COR.

Any additional parts required by the contractor that are necessary to bring the system back to fully operational status depend on the funding. If parts are not available due to time constraints, 8 Performance Work Statement (PWS) holidays, weekends, or unpredictable circumstances, these and other conditions will be taken into consideration until the equipment is onsite and installed. If the facility is unable to provide equipment/spare parts, the contractor can make the appropriate arrangements to purchase the equipment upon approval by the PCO and Contracting Officer Representative (COR).

1.3. Testing and Evaluation of Components

The contract employees must test and evaluate all Base Alarms, Access Control and Surveillance systems to include field components and make any necessary adjustments and repairs as needed to ensure the equipment is fully operational. The contract employees must deliver and install any software product upgrades and configure the software if required (including patches). Once complete the contract employees will provide training to facility personnel if required due to a change in the software application for accessing the programs. This effort will be provided to the facility without impacting facility operations or extended downtime. All adjustments made will meet or exceed original equipment manufacturer requirements at no additional cost to the government.

1.3.1. The Base Alarm and Surveillance system testing and maintenance will be done in accordance with AFI 31-101, AFI 31 501, AFM 14-304, ICD 705-1 and ICD 705-2 requirements. Test results will be recorded in accordance with applicable directives. The contract employees will not at any time maintain copies of the Base Alarm system and Surveillance system test records on personnel owned desktop PC’s or laptops. The contract employees will log all activities performed on the base alarm and Surveillance system databases in a logbook which will be accessible to the COR at all times. The contractor employees will not store, maintain or keep any LAAFB information pertaining to SCIF alarms or Surveillance systems on any personal laptops or desktop PC. SCIF’s will be required to maintain SCIF-specific maintenance and test data by the Security Manager of that facility. Outside of the special access areas all additional data pertaining to base alarm and surveillance components will be stored and maintained on government provided laptops or desk top PC.

1.4. Scheduled Maintenance

All work and quarterly testing will be conducted in accordance with AFI 31-101 SSCSUP 9.19-

9.19.1 and logged on the AF Form 340 and will be used exclusively for alarm testing. Sensitive Compartmented Information Facility SCIF alarm testing will be conducted under the instruction listed in ICD 705 tec manual. All work will be pre-scheduled to ensure escorts are available where required. All work will be performed during normal working hours (0700-1600), Monday through Friday with the exception to alarm testing which may be conducted after work hours or on weekends. All this will be logged and kept in a binder on base and available to Contracting Officer CO and the Contracting Officer Reprehensive COR on request. SCIF documentation will be always maintained by SCIF personnel.

1.4.1. Maintenance Plan

The IP-based Surveillance System for both the LAAFB and Fort MacArthur this includes Pacific Crest and Pacific Heights will require preventive maintenance on all equipment and software to ensure integrity, reliability, and longevity. This will also include active monitoring of all connected network equipment associated with the surveillance system. This is all part of the preventative maintenance program for the surveillance system.

9 Performance Work Statement (PWS)

1.4.1.1. All maintenance performed on any devices will be kept in a logbook, with logical subdivisions between equipment types and areas, so that all maintenance performed on any single unit can be referenced quickly and efficiently. The logbook will contain any logged anomalies, the action taken and the outcome and repair must be noted in a logical order. The surveillance system will be checked daily to ensure all cameras are functioning properly and that the domes are clean. This can be achieved from thee workstation.

1.4.1.2. Cisco Network Assistant

Network assistant support from the 61 CS allows management of all network switches within the Surveillance network at the LAAFB and Fort MacArthur.

1.4.1.3. Redundant Array of Independent Devices (RAID) Manager All Archive and Directory CPU Appliances run from a redundant array of independent disks (RAID), which, while are enterprise quality, still have the potential for failure. The RAID manager tools would be used by the contract employees onsite to perform hard drive replacements, if necessary.

1.4.2. Daily Maintenance Task:

1.4.2.1. Check the camera system to ensure all cameras are functional and domes are clean, run a general alarm history on facility alarms to identify any possible issues with general alarms (run a specific alarm report through alarm repots in MDI), report to the Base Defense Operation Center (BDOC) daily to ensure all equipment is functioning properly and check background programs for functionality (Make sure they are running). Log all activities daily in a logbook specific to these duties.

1.4.2.2. Review RAID Monitor console for hard drive problems (As time allows).

1.4.2.3. The contract employees will replace failed hard drives immediately and monitor activity until drive rebuilding is completed (providing spares drives are available).

1.4.2.4. Automated backups of Databases

The Contractor shall maintain the Genetec Directory and AutoVu databases and verify automated backups. In lieu of daily monitoring, the Contractor shall perform a monthly verification (not to exceed five minutes) by running a system report to ensure files are logging and historical data is present. For the Genetec system, the Contractor shall verify automatic playback storage by confirming the calendar indicator in the playback pane is green. The system automatically backs up data drives every 60 days, with the MDI system performing a full backup quarterly; additionally, the Contractor shall store a database copy on a Government-provided removable drive. If any verification reveals a backup or logging failure, the Contractor shall identify and correct the problem.

1.4.2.5. Power on spare SFS workstation

The contractor will configure a duplicate alarm workstation for the BDOC if the current workstation fails. This workstation will be a drop-in replacement for the workstation at the BDOC in the event of problems or failures that might arise. This unit should be tested quarterly to ensure operational status (providing that spares are available).

10 Performance Work Statement (PWS)

1.4.2.6. Monthly Maintenance Tasks

Perform preventative maintenance before the last working day of each month. At a minimum this level of preventative maintenance will consist of:

1.4.2.7. Confirming Backups

Confirming that the automated back-ups of the Base Alarm System and Genetic Omni cast directory and AutoVu databases are being executed to include verifying the integrity of system back-ups. Adjusting as needed to ensure that backs-ups are being executed.

Document results concerning this activity in a logbook (Contractor’s format for documenting activity is acceptable).

1.4.2.8. Checking Workstations

Testing all Alarm workstations (there are currently a total of 3 alarm workstations) in the BDOC and all monitors. If a workstation is experiencing problems or failures the replacement drop will be installed immediately. Document the results concerning this activity (Contractor’s format for documenting activity is acceptable).

1.4.2.9. Checking for Updates and Patches

Checking for and installing updates (security patches and updates to all: software, firmware, and network devices (only when required) . This should include all switches, cameras, and service packs for operating systems, database software and the surveillance systems. The Contractor must first coordinate with Security Forces before executing updates to minimize impact to daily base operations. If needed, updates may be slowly implemented in accordance with the manufacturer’s recommendations. Document results concerning this activity (Contractor’s format for documenting activity is acceptable). Correcting defects and anomalies that may occur within the licensed software provided by the manufacturer.

1.4.2.10. Check for available software upgrades and security patches Security patches and firmware upgrades should not be applied without review and testing.

Contract employees will be aware of any new updates to software, firmware and network devices including all switches and cameras, as well as any service packs for operating systems and database software. (This information is provided by the MFG via email to the companies maintaining a certification or a license for the product being supported)

1.4.2.10.1 Contract employees will review available updates with Genetec or MDI to survey the benefits and risks of applying such updates. All updates deemed important should be tested on a small subnet of the network first, with the servicing agent prepared to roll back changes if necessary. After all functionality has been verified, patches may be slowly rolled out to the rest of the network per the manufacturer's recommendations. All updates will be scheduled for times that would have the least impact upon base operations. All updates will be coordinated through security forces prior to installation.

1.4.2.11. Visual inspection of all field equipment

All perimeter cameras, accessible cables, poles, power supplies, and miscellaneous rack equipment well undergo a brief visual inspection monthly. If any damage or excessive blockage is identified, it should be reported to the COR and corrected as soon as possible. 61SFS will need to submit a form 332 to CE for correction. As for the equipment, this will depend on the

11 Performance Work Statement (PWS) availability of spare parts and funding.

1.4.2.12 Test full PTZ mechanics of all PTZ cameras

Ensure that each PTZ camera can pan, tilt, and zoom to all extremes. If any negative feedback or spotty motion occurs, the contract employees will note it in a logbook and make any necessary adjustments or repairs to correct any negative feedback or spotty motion within the surveillance system. The logbook will be a reference point for the contract employees to review at the next maintenance interval. The logbook will have the location of the camera, the issues with the camera, and the action taken to correct the issue.

1.4.2.13 Cleaning of display monitors and Card readers in the field Each screen and display monitor within the BDOC and Pass and registration will be dusted and wiped down on a quarterly basis. The card readers throughout the LAAFB basis and Fort MacArthur will be wiped and cleaned and replaced if badly weathered monthly. This action will be logged in a maintenance logbook specific to that task.

1.4.3. Quarterly Maintenance Tasks

1.4.3.1 Wipe down outdoor camera domes

Using a non-abrasive cleaning solution and cloth, all exterior domes, mounts and housings will be wiped down on a quarterly basis. If the contract employees notice that some cameras are more prone to excessive weather and dirt, the schedule maintenance on these cameras will be adjusted accordingly. The contract employees are responsible for checking the surveillance system daily to ensure all cameras are functional and clean. (This is accomplished through the surveillance workstation in the office)

1.4.3.2. Lower and inspect mechanics of all folding poles

While cleaning the cameras on the perimeter, all the mechanical parts of the folding poles must be inspected each time the cameras are serviced. This includes, but is not limited to the crank handle, winch, winch steel cable, hinging mechanism, junction box, and cable sleeves. If any unexpected wear and tear or damage has occurred appropriate action to repair and report the issue to the COR or base security Forces member as soon as possible.

1.4.3.3. Test of all UPS batteries

All UPS devices that support the base alarm system and the Surveillance system should have their batteries tested quarterly. Any battery packs that fails before the three-to-five-year mark should be replaced under warranty with APC providing APC is the providing vendor. All PM actions will be logged in the PM logbook.

1.4.3.4. Clean fans on workstations

Workstations will have internal components inspected and cleaned on a semiannual basis. Any chassis fan found in a workstation or servers which are underperforming should be replaced immediately or reported to the COR. (providing the part is available).

12 Performance Work Statement (PWS)

1.4.3.5. Power cycle of network switches and cameras

To maintain a high level of performance, all network equipment will be power cycled once every year. The power cycling of these units should be coordinated with Security Forces as to have minimal impact on their Surveillance monitoring. (excluding base network equipment).

1.4.3.6. Replace all SD cards

As flash media has a limited number of write cycles, all SD cards in network cameras should be replaced at the three-year mark (providing funding is available). If several SD cards fail prior to this mark, this interval may be shortened. However, if advancements in flash technology permit a longer SD card lifetime, the interval may be lengthened, as necessary. The testing and replacement of the SD cards will be logged in the maintenance logbook with date and time and how the SD card was tested.

1.4.3.7. Change out UPS batteries

The expected lifetime of UPS batteries is three years, and as their lifetime decreases on the shelf, they should be procured when necessary or at the five-year mark. To ensure longevity of the UPS in stock the units will be tested twice a year to ensure the units are functional and ready for use. (This will be accomplished by charging the unit for a 24-hour and checking output voltages period prior to reshelving the unit)

1.4.3.8. Repair or Replacement of Failed Equipment

If any failed equipment cannot be repaired in a reasonable time, it should be replaced with a spare part when available. For this purpose, a "reasonable time period" is when the time to repair the item is estimated to be equal or less than the amount of time it would take to physically install and configure a replacement. All failed equipment, under warranty regardless of whether it was replaced with spare or not, should be immediately sent in for repair or replacement by the contractor (when applicable). When outside of the hardware warranty period, a new unit should be procured to replace the failed hardware. (providing funding is available).

1.5 Service Calls

The Alarm System Administrator COR will determine if a service call is required when dealing with facilities that fall under Department of the Air Force Instruction AFI 31-101. As for SCIF’s, the SSO or security managers will determine if a service call is needed for facilities which fall under special instructions. These facilities require immediate response to ensure that the facility alarm is fully operational as required. The contractor will ensure that well-trained contract employees are available year-round to provide service to any alarm system and surveillance systems malfunction or failure. The System Administrator (COR), BDOC personnel and SSC SCIF security managers will have the means of contacting the contract employees in the event of a system failure. In accordance with AFI 31-101 and Special Access areas service personnel are required to be onsite within four hours of receiving service calls.

1.6. Service Logs

The contract employees must maintain contract service logs for all work performed. The Government may request to review all logs maintained by the contract employees for all facilities supported. The System Administrator COR, special access facility personnel and the

13 Performance Work Statement (PWS)

Contracting Office personnel will be the only Government representatives permitted to request and review logs and service records pertaining to this contract.

1.7. Software Products

The contractor must provide approved software support as agreed upon within the contract or software maintenance agreement. The software support must include corrections of substantial defects and anomalies that may occur within the licensed software provided by the MFG. The Contractor will also provide periodic updates and patches that contain corrections of any substantial defects within the software provided by the MFG. (only when required)

1.8. Reporting

The contract employee will provide a monthly status report to the Contracting Office CO and the COR. The contents of the monthly status report will include the following. Location building, room number, date, time, equipment being replaced or serviced and time expended for each effort accomplished. The report will also include the work performed and subject matter for each effort accomplished being software or hardware. Monthly reports must be deemed accepted upon delivery and the contractors format is acceptable. The contractor will provide release notes with each upgrade or patch installed within the surveillance and the Base Alarm System. The release notes should itemize the module or application and provide a description of all changes that impact the application and module. Contractor format is acceptable. The report will be due on the last working day of each month.

1.9. Training

The contractor must provide Surveillance and Alarm Monitor training courses to 61 Security Forces individuals. SCIF training will only require MDI functions and software capabilities.

This will allow those individuals being trained the ability to execute an internal training program (i.e., “train-the-trainers”). The contractor will provide two training sessions per year of the contract to Security Forces personnel that work in the BDOC and SCIF personnel. The training will provide security professionals with a level of competency, so they are able to use the system to meet LAAFB security requirements. The training should also provide sufficient system administration training in the monitor program to allow Security Forces personnel users a better understanding of how the monitor program is structured. The contractor must provide training materials, and a qualified instructor if required. The training will be conducted at the LAAFB at a designated location. The contractor must provide training on how to operate the Alarm Monitor program, this will include the processing of Alarms, Open/Close, Masking/Unmasking, executing command files, Map functions and understanding the tabs located within the monitor program. The contractor will Provide a comprehensive description of the Software application, including details on attachment file folder permissions, entering badge data, and on subjects that will provide a clear understanding on the system capabilities and maintenance procedures to help maintain a healthy environment within both the Surveillance system and alarm database. The contractor will provide a step-by-step procedure for system backups, archiving, table application and overall system operations. The contractor will also provide instruction on the facility application software, including details on attachment file folder permissions. The contract

15 Performance Work Statement (PWS) excepted. Always keep work areas clean. Storage areas will be always kept in an orderly and professional manner, to facilitate use and minimize loss or damage to government owned equipment.

3.1.1. Office Space

The Government will furnish the contract employees office space for use in building 272 rm. C1- 227.

3.1.2. Hazardous Material

The contractor must comply with base Hazardous Material (HAZMAT) regulations for all issues of hazardous material, and ensure storage procedures meet all federal, state, and local requirements. Prior to using LAAFB, the contractor must provide the Base Hazardous Material POC, a list of all hazardous materials the contractor employees bring onto Government property and must provide a Material Safety Data Sheet for each Hazardous Chemical listed in Occupational Safety and Health Act (OSHA) Hazard Communication Standard 29 CFR

1910.1200 in accordance with LAAFB Hazardous Material Management.

3.1.3 Government-Furnished Services

Government-furnished services include services provided by Government activities as well as contracted services.

3.1.4. Utilities

The Government must furnish utility services including water, electricity, and heating for contract employees use in performing this contract. The contractor must ensure employees conserve utilities resources provided.

3.2. Equipment

3.2.1. Telephone

The contract employees must be allowed the use of the telephone for contacting the Contracting Officer, Civil Engineer, Fire Department, Security Forces, receiving customer complaints and any other directly contract related communications.

3.2.2. Local Area Networking (LAN)

The Government will provide Internet access for official use only through the Government provided Local Area Net (LAN). The contract employees must obtain network access using local procedures. All access to the LAN must be approved by the Government. No wireless network will be allowed for use by the contract employees at any given time. The contractor has the option to have an ISP internet service provider, at cost to the contractor installed for contract employees to use. All connections will be hardwired to the router (wireless connections are not allowed). The contractor can issue company owned laptops for internal company use to the contract employees.

3.2.3. Communication Security (COMSEC)

All DOD communications are subject to COMSEC review. Use of DOD telephones and telephone systems constitutes consent to COMSEC monitoring. The contractor must comply

16 Performance Work Statement (PWS) with LAAFB COMSEC procedures and rules. For copies of these documents please contact Jose Torres at 310-653-0027 or 3845.

3.3. Government-Furnished Services

3.3.1. Refuse Collection

Waste generated by the contract employees in performance of the services specified with this PWS must be deposited in Government dumpsters, excluding hazardous materials in which proper disposal instructions must be complied with. The contract employees must comply with all base recycling regulations.

3.3.2. Insect and Rodent Control

If evidence of insect or rodent infestations is discovered, the contractor must immediately notify the QAP or Civil Engineer service call desk at 310-363-1775.

3.3.3. Emergency Medical Service

Emergency medical treatment and emergency patient transportation service is only available through the local community.

3.3.4. Security Forces

The Government will provide a general security service. Security Forces phone extensions are 653-2121 for emergencies, and 653-5787 for routine calls.

3.4. Forms and Publications

The contractor is responsible for obtaining all forms and publications needed to fulfil the contract. The link to all E-publishing forms is @ https://www.e-publishing.af.mil/

4. General Information The Government reserves the right to restrict the employment, under this contract, of any Contractor employee, or prospective Contractor employee who is identified as a potential threat to health, safety, security, general well-being, or the operational mission of the installation and its population.

4.1. Contract Roles

4.1.1. Contractor Personnel

The Contract employees must comply with the Base Defense Plan (BDP) for access onto LAAFB and entry into Controlled Areas. The requirements for access to LAAFB and entry into Controlled Areas are listed in the BDP.

4.1.2. Contract Manager

The Contractor must appoint an onsite Manager to provide daily supervision and quality control, and who must represent the company and be responsible for the performance of the work throughout the term of the contract. The name of this person, and an alternate(s) who must act for the contractor when the manager is absent, must be designated in writing to the PCO and the COR. The Manager must be able to speak, read, write, and understand English. The Manager

17 Performance Work Statement (PWS) must be able to effectively communicate with Contract employees onsite. When the contract manager is onsite, he will be required to perform the PM tasks and other items as outline in in the PWS when required.

4.1.3. Contracting Officer Representative

The COR is a representative of the PCO and will participate in the administration of this contract. After contract award, the contractor will be provided with a letter identifying the COR and setting forth their duties and authorities of the position.

4.1.4. Discrepancy Notification

The COR will inform the contractor Manager (or authorized representative of the company) when discrepancies occur and will request corrective action. The COR will make a notation of the discrepancy on their surveillance checklist with the date and time the discrepancy was noted and will request the Contractor Manager (or authorized representative of the company) to initial the entry on the checklist.

4.1.5. Scope Changes

Any matter concerning a change to the scope, prices, terms or conditions of this contract must be referred to the PCO and not the COR.

4.1.6. Contractor Employees

The Government reserves the right to restrict the employment under this contract of any contractor employee, or prospective contract employee who is identified as a potential threat to health, safety, security, base operational mission and its population. The contract employee must have all background checks completed prior to commencement of the contract effort to ensure that all employees have not been convicted of any sexual crime or any crime against children.

The contract employees must always possess and maintain a Secret facility clearance during the term of the contract. In the event the contract employees do not possess a Secret facility clearance at the time of contract award, the contractor must submit a request (within 30 calendar days of performance start date) for an interim facility clearance to Defense Investigative Service, Director of Industrial Security-Pacific Region, 3605 Long Beach Blvd., Suite 405, Long Beach, FCA 90807-4013.

4.1.7. Employee Training

Contract employees must have all necessary training and certifications if required prior to commencement of the contractual effort. The contract employees are required to complete OPSEC Computer Base Training as required by the Information Security Officer. Training is required before granting access to Government computers.

4.1.8. Employee Certifications

The manufacturer and model of the primary alarm system, access control platform, and CCTV/NVR system currently installed at LAAFB are MDI enterprise 5000 which covers AECS and IDS, Genetec surveillance system, BCD video archivers, and directories. To ensure proper coverage, the prime contractor along with all contract employees working at the LAAFB must have the appropriate training prior to the start of the contract:

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• SAFEnet Software certificate

• SAFEnet IDC Hardware certificate

• Genetec Certification

• The prime contractor and all contract employees must have a thorough working knowledge of MDI software and hardware. The employees must maintain a certificate issued by MDI which supports software and hardware equipment (Vindicator or Advantor Certification is not required at time of award). The contract employees will maintain a Genetic certification to perform all duties required to maintain a healthy operating environment for the LAAFB surveillance system.

• The prime contractor and all contract employees must hold a valid MDI, (Vindicator or Advantor dealers license is not required at time of award) Dealers license, to ensure that technical support is available when requested. (MDI does not provide support to non-dealers and non-MDI contractors on MDI equipment)

• The prime contractor and all contract employees must Comply with Underwriters Laboratory (UL) Requirement for installing Intrusion Detection System, Intrusion Detection Equipment and Surveillance equipment.

• Ensure that all Intrusion Detection Systems, Intrusion Detection Equipment, Access Control and surveillance equipment are installed to meet AFI-31-101 requirements and when applicable 705 Technical manuals that apply to special access areas. The contractor must always comply WITH UL standards.

• The prime contractor and all contract employees must have thorough working knowledge of special video analytic software currently installed at the LAAFB.

• The prime contractor and all contract employees must possess the ability to troubleshoot Surveillance and Alarm systems problems at both LAAFB and Fort MacArthur, which includes Pacific Crest and Pacific Heights base housing.

• The prime contractor and all contract employees must possess a high degree of knowledge on the operation of the network systems and the ability to troubleshoot the system when required (only pertaining to the base surveillance system). The contract employees must have the ability to work alongside others in the process of troubleshooting network systems. (This only pertains to network switches that are directly associated with the surveillance system).

• The prime contractor and all contract employees must have the ability to use various types of trouble shooting equipment which include, multi-meter, network testing equipment, fiber testers, fiber repair kits and other items required to perform the duties as outlined in the PWS. The contractor will have the required equipment prior to the start of the contract. The contractor will provide an inventory list of all test equipment available to the contract employees which will be maintained by the contract employees on base. The list of items will be verified prior to the start of the contract to the COR.

• The prime contractor and all contract employees will have an understanding and have the ability to apply the requirements in the following security manuals AF-I31-101, AFM14-304, ICD 705 & ICPG’s, ICD-705-1, and ICD 705-2 to the work being performed on base.

20 Performance Work Statement (PWS)

4.1.11. Parking

Contract employees are allowed to park on base providing all documents are valid (registration, insurance and driver’s licenses). The contract employees will be allowed to park wherever parking is available with the exception to reserved parking areas. Contract employees will be able to park on the base to support the Base Alarm Contract at the LAAFB. This contract is under the supervision of 61SFS, and the contract employees are not allowed to park in Security Forces designated parking slots.

4.1.12. Physical Security

The contract employees must be responsible for safeguarding all Government property provided to them for use in the course of their duties on base. At the close of each workday, Government facilities, equipment, and materials must be secured.

4.1.13. Dress and Appearance

Contract employees must present a clean, neat and professional appearance at all times in the course of the contract and will be easily recognized as a contractor by either a uniform or a shirt with a logo identifying the company name. Each contract employee must wear the Los Angeles AF badge Access badge issued at time of acceptance of contract on the front of the body between the neck and waist, so the badge is always visible. No items of military clothing must be worn at any time during this contract.

4.1.14. Employment of Government Employees

The contractor must not employ any person who is an employee of the Government if the employment of that person would create a conflict of interest, or the appearance of a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives proper approval.

The Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military reservists and National Guard members may be subject to recall to active duty. Their absence at any time must not constitute an excuse for nonperformance under this contract. The contractor is prohibited from employing off-duty COR who are managing any contracts or subcontracts awarded to the contractor.

4.1.15 Antiterrorism Awareness Training

The Contractor must ensure all personnel performing work under this contract complete Level I Antiterrorism Awareness training within thirty (30) calendar days of requiring access and annually thereafter. Training is available via Joint Knowledge Online (JKO) at: https:// jko.jten.mil/courses/AT-level1/launch.html. In addition, the Contractor must maintain certificates of completion for all employees and sub-contractors and provide them to the COR upon request. Note: This requirement applies to all Sub-Contractors as well. The Contractor must ensure all personnel performing work under this contract attend the local Security/ Antiterrorism briefing, provided by 61 SFS/S5X, prior to or on the first day of installation access.

21 Performance Work Statement (PWS)

4.2. Hours of Operation

4.2.1. Normal Hours of Operation

The contract employees must perform the services required under this contract during the following hours: 0700-1600, except for federal holidays. The contractors will be onsite at 0700-1600 Mon-Fri to perform all duties as identified within this contract. (Normal hours of operations do not pertain to after-hour service calls)

4.2.2. Federal Holidays

The Contractor is not required to provide services on the following federal holidays:

New Year’s Day June tenth Martin Luther King’s Birthday Presidents’ Day Memorial Day Independence Day

Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

If a federal holiday falls on a Saturday or Sunday, it may be observed on Friday or Monday as directed.

4.2.3. Performance of Services During Crisis Declared by the National Command Authority or Overseas Combatant Commander According to DoD 3020.37, Continuation of Essential DoD Contractor Services During Crises, and the Air Force implementation thereof, unless otherwise directed by an authorized government representative, it is determined that Alarm Services requirements under this PWS are essential to be performed during a crisis.

4.3. Quality Control (QC)

In compliance with the contract clause entitled "Inspection of Services", the contractor must provide a Quality Control Plan (QCP) that contains, as a minimum, the items listed in 4.3.1. To the PCO for acceptance not later than the pre-performance conference. The PCO will notify the contractor of acceptance or required modifications to the plan before the contract start date. The contractor must make appropriate modifications and obtain acceptance of the plan by the contracting officer before the contract starts date.

4.3.1. Quality Control Plan

The contractor must be required to submit a QCP before the contract start date. The contractor’s quality control plan must contain, as a minimum, the following items:

• A description of the inspection system to cover all services. Description must include specific details as to the areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspector(s).

• A description of the methods to be used for identifying and preventing defects in the quality of service performed.

20 Performance Work Statement (PWS)

• A description of how the records will be kept. Records must document all inspections and corrective or preventive actions taken.

4.3.2. Government Quality Assurance

According to the FAR 52.246-4 Inspection of Services clause (52.246-4 Inspection of Services— Fixed-Price), the Government will evaluate the Contractor's performance under this contract. Government personnel will record all surveillance observations. When an observation indicates defective performance, the COR will require the contract manager or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance. Government surveillance of tasks not listed in the PWS or by methods other than those listed in the PWS (such as provided for by the FAR 52.246-4 Inspection of Services clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the contracting officer because of a surveillance discrepancy will be according to the terms of this contract.

4.3.3. Quality Assurance

The Government will periodically evaluate the contractor’s performance in accordance with the Performance Plan. The Government may inspect each task as completed and increase the number of quality assurance inspections if deemed appropriate because of repeated failures discovered during surveillance inspections or because of repeated customer complaints.

Likewise, the Government may decrease the number of quality assurance inspections as performance dictates. The Government must also receive and investigate complaints from customers. The contract employees must be responsible for initially validating customer complaints; however, the Government representative must make the final determination of the validity of customer complaints (s) in the cases of a disagreement between the contractor and the customer.

4.4. Meetings

The PCO may require the Manager to meet at least weekly with the COR during the first month of the contract. Meetings will be as often as necessary thereafter as determined by the PCO.

However, if the contractor requests, a meeting will be held whenever a Corrective Action Report (CAR) is issued. The contractor’s Manager, PCO and COR, must sign the Contract Administrator’s (CA) written minutes of these meetings. Should the contractor not concur with the CA’s minutes, the contractor must state any areas of nonoccurrence in writing to the PCO within 10 calendar days of receipt of the signed minutes.

4.4.1. Contract Meetings

The contractor must ensure a responsible member is present at all meetings that pertain to both the base Alarm and Surveillance system when involving the removal of security equipment. The contractor must conduct meetings with base personnel on alarm and surveillance issues when

21 Performance Work Statement (PWS) required. A meeting list is in the historical workload in Section J, Attachment D, Annex 3, and Appendix 2 – General.

4.5. Administrative Records

All records, documents, and associated papers provided by the Government and generated during the period of this contract become Government property and will remain in place upon contract termination or completion. During the period of the contract, records, documents, and associated papers must be available for review at any time.

4.6. Safety

The applicable OSHA standards will be mandatory for this contract. The contract employees must comply with all Federal, state and local laws concerning safety. The contract employees must manage all work areas to ensure the safety of building occupants, base personnel, or visitors in or near the work areas. The contractor must provide a Safety Plan for Operational Contracting for review, and the plan must be implemented to ensure all personnel are aware of the safety requirements. The contractor must ensure that contract employees are properly trained on the equipment they are tasked to operate or ware. [CDRL B53] The contract employees are Alarm technicians not safety officers. (this item is the direct responsibility of the contractor and has nothing to do with the base alarm contract).

4.7. Phase Out

If the contracted operation reverts to in-house operations, the contractor must cooperate with LAAFB personnel to ensure an orderly change over. In the event a follow-on contract is awarded to other than the incumbent, the incumbent contractor will cooperate to the extent necessary to permit an orderly transition to the successful contractor.

4.8. Additional Info

The contractor must have the ability to configure, test and install MDI alarm servers which are the backbone to alarm operations on base. This includes installing software, data transfer from old to new, card data, alarm data, schedules and all background programs.

5. APPENDICES

A. Estimated Workload Data B. Government Furnished Property/Services/Equipment C. Acronyms, Abbreviations and Definitions D. Applicable Publications and Forms

22 Performance Work Statement (PWS)

Appendix A – Workload (Buildings)

Listed below are the facilities and equipment that are under support of the project.

Sensitive Compartmented Information Facility (SCIF)Area Devices

DEVICES FACILITY

FACILITY

FACILITY

FACILITY

FACILITY

FACILITY

FACILITY

SERVERS 1 1 1 1 1 1 1

NLC 1 1 1 1 1 1 2

DDC 1 5 3 1 1 2 23

AZC 1 5 1 1 1 1 5

ACU 1 1 1 1 1 1 2

READERS 1 8 6 1 2 3 44

PIR’S 3 77 5 5 9 4 80

CONTACTS 3 10 8 1 3 3 46

REX 1 8 6 1 2 3 44

DURESS

SIREN 0 3 0 0 0 0 2

ENCLOUSERS 2 8 2 2 2 2 8

12VDC 7 AH 3 12 3 3 3 3 12

UPS 2 4 2 2 2 2 5

LAAFB & Ft Mac Device Totals Sensitive Compartmented Information Facilities (One (1) located at Fort MacArthur, San Pedro, Ca and 7 located at LAFFB)

DEVICE TOTAL

12 VDC 7A BATTERY 190

12VDC/24AC POWER SUPPLY 72

ACU-7 (ARMING CONTROL UNIT) 27

ALARM BOARD ENCLOSURE 96

AZC (ALARM BOARD CONTROLER) 59

BACKUP UNINTERUPTIBLE POWER SUPPLY 40

DDC DUAL DOOR CONTROLLER 110

DOOR AND WINDOW BMS CONTACTS 399

DURESS BOTTONS 83

TEMPERATURE SENSORS 8

CARD READERS 226

MDI SAFENET SERVERS BASE ALALRM 2

NETWORK LOCAL CONTROLLERS 40

PB 2000 COMMUNICATION BOARDS 1

PASSIVE INFERREDS 63

REQUEST TO EXIT BUTTONS 226

34 Performance Work Statement (PWS)

ENCLAVE AREA A B4-167

ENTRY MOTION ALARM DETECTOR 30-67-4

ENCLAVE AREA A B4-168

MOTION ALARM DETECTOR 30-67-6

ENCLAVE AREA A B4-167 S

WALL MOTION ALARM DETECTOR 30-67-8

ENCLAVE AREA A B4-167

MOTION ALARM DETECTOR 30-68-2

ENCLAVE AREA A B4-167

W WALL MOTION ALARM DETECTOR 30-68-4

ENCLAVE AREA A B4-167

MOTION ALARM DETECTOR 30-68-6

ENCLAVE AREA A B4-167

N WALL MOTION ALARM DETECTOR 30-73-2

ENCLAVE AREA A B4-167

BACK Hall MOTION ALARM DETECTOR 30-73-4

ENCLAVE AREA A B4-167 E

WALL MOTION ALARM DETECTOR 30-73-8

FLR, RM C1-120 (OSI),

MOTION ALARM DETECTOR 3-65-2

FLR. ENCLAVE AREA B

B4-223 - ENTRY PIR ALARM DETECTOR 36-66-4

FLR. ENCLAVE AREA B

B4-229 PIR ALARM DETECTOR 36-66-6

FLR. ENCLAVE Area B

B4-231 PIR ALARM DETECTOR 36-66-8

FLR. ENCLAVE AREA B

B4-233 S PIR ALARM DETECTOR 36-67-2

FLR. ENCLAVE Area B

B4-230 PIR ALARM DETECTOR 36-67-4

FLR. ENCLAVE AREA B

B4-224 PIR ALARM DETECTOR 36-67-6

FLR. ENCLAVE AREA B

B4-223 MAIN RM PIR ALARM DETECTOR 36-67-8

FLR ENCLAVE AREA B

B4-233 PIR ALARM DETECTOR 36-68-2

FLR. ENCLAVE AREA B

B4-225 N/W PIR ALARM DETECTOR 36-68-4

FLR. ENCLAVE AREA B

B4-225 SE PIR ALARM DETECTOR 36-68-6

FLR ENCLAVE Area B

B4-232 PIR ALARM DETECTOR 36-68-8

West Gate VCC DURESS 1 ALARM DETECTOR 38-65-2 West Gate VCC DURESS 2 ALARM DETECTOR 38-65-4 West Gate VCC DURESS 3 ALARM DETECTOR 38-65-8 West Gate POV DURESS ALARM DETECTOR 38-66-2

35 Performance Work Statement (PWS)

WEST GATE TRUCK INSPECTION

EXTEERIOR DURESS ALARM DETECTOR 38-67-2

WEST GATE TRUCK INSPECTION

INTERIOR DURESS ALARM DETECTOR 38-67-4

WEST GATE S/W DURESS ALARM DETECTOR 38-68-2

WEST GATE S/W GUARD SHACK 1

DURESS ALARM DETECTOR 38-68-4

WEST GATEE S/W GUARD SHACK 2

DURESS ALARM DETECTOR 38-68-6

EAST GATE 3 GUARD SHACK

DURESS ALARM DETECTOR 39-65-2

EAST GATE 3 S/E DURESS ALARM DETECTOR 39-65-4

BX FOOD COURT #1 DURESS ALARM DETECTOR 40-65-2

BX FOOD COURT #2 DURESS ALARM DETECTOR 40-65-4

BX FOOD COURT #3 DURESS ALARM DETECTOR 40-65-6

BX Register #1 DURESS ALARM DETECTOR 40-65-8

BX MIL. CLOTHING DURESS ALARM DETECTOR 40-66-4

BX NW GLASS DOOR ALARM DETECTOR 40-67-2

BX N/W MOTION ALARM DETECTOR 40-67-4

BX N/W MAIN FLOOR ALARM DETECTOR 40-68-6

BX ROLL UP DOOR ALARM DETECTOR 40-73-4

BX RECEIVING DOOR ALARM DETECTOR 40-73-6

BX RECEIVING MOTION ALARM DETECTOR 40-73-8

BX S/W ELEC. ROOM ALARM DETECTOR 40-77-2

BX MAIN ENTRY MOTION ALARM DETECTOR 40-77-4