Base Alarm PWS - Redacted - 10 March 2026.pdf

PERFORMANCE WORK STATEMENT

(PWS)

FOR

BASE ALARM/ACCESS

CONTROL/NETWORK SURVEILLANCE

SYSTEM

LOS ANGELES AIR FORCE BASE

EL SEGUNDO, CALIFORNIA 90245

10 March, 2026

2 Performance Work Statement (PWS)

Table of Contents

1. Description of Service

1.1. Basic Services

1.2. Spare Parts Availability

1.3. Testing and Evaluation of Components

1.4. Scheduled Maintenance

1.5. Service Calls

1.6. Service Logs

1.7. Software Products

1.8. Reporting

1.9. Training

2. Service Summary (SS)

2.1. General

2.2. Performance Evaluation

3. Government Furnished Property and Services

3.1. Facilities

3.2. Equipment

3.3. Government-Furnished Services

3.4. Forms and Publications

4. General Information

4.1. Contract Roles

4.2. Hours of Operation

4.3. Quality Control (QC)

4.4. Meetings

4.5. Administrative Records

4.6. Safety

4.7. Phase Out

5. APPENDICES

Appendix A - Estimated Workload Data Appendix B - Government Furnished Property/Services/Equipment Appendix C - Acronyms, Abbreviations and Definitions Appendix D - Applicable Publications and Forms

3 Perfo1mance Work Statement (PWS)

1. Description of Service

The contractor shall furnish at least two employees, equipment, labor, tools, materials, supervision, transpo1tation and other items and services necessary to perfo1m the maintenance and repair on all Base Ala1m and CCTV systems, which also includes Fo1t MacArthur, Pacific Crest and Pacific Heights located in San Pedro Ca.

The following facilities and building are suppo1ted under the Base Alai-in/CCTV System Maintenance requirement:

Foit MacAithur Access Control/Surveillance/IDS Access control and surveillance system F01t Mac Alm01y Intrusion Detection F 01t MacAithur F01t MacAithur Clinic. Access Control/IDS.

F01t Mac Clinic Intmsion detection system.

Access Control/ Surveillance Systems.

Base Medical Sqd. Surveillance/ Access Control/IDS.

BX Cash cage IDS BX Food cowt IDS.

BX Main Store IDS.

VCC Access Control/ Duress System/Surveillance System.

Douglas St. Guard Shack IDS (Standalone Duress).

Trnck Inspection Surveillance/ Duress system.

POV Duress System.

A4-109 Blue Room Access Control/IDS.

Access Control/ Smveillance Systems.

-100 XO Access Control/IDS/Surveillance System.

-200 IS Access Control/IDS/Surveillance System.

-300 GR (GPES) Access Control/IDS/Surveillance System.

-400 RN Access Control/IDS/Surveillance System.

-601 IN Access ContI·ol/IDS/Surveillance System.

-100 CER Access ContI·ol/IDS.

-Rm. 395 COMSEC Access Control/IDS.

-Rm. 507 Histo1y Office Access Control/IDS.

-Rm. 167 Enclave Access Control/IDS/Surveillance System.

-Rm. 223 Enclave reader -Rm. 743 Access ContI·ol/Enclave/SERF IDS.

Command Post Access Control/IDS/Surveillance System.

TR-Rm. 114 APOP Access Control/access control system.

Access Control/ Smveillance Systems.

Cl-Rm. 100 & C2-209 OSI Access Control/IDS systems.

C l-Rm. 343 Almo1y intrnsion detection and Surveillance System C2-Rm. 248 FM disbursement cage Access Control/ Smveillance Systems.

4 Perfo1mance Work State111ent (PWS)

East Gate Guard Shack Smveillance/ Dmess syste111.

CDC dmess system.

Base Gym Smveillance System.

Parking Strnctmes Smveillance syste111.

Fo1t MacArthm 1st floor Access Control.

Fo1t MacAiihm Basement Access Control.

Fo1t MacAiihm Colllllland SIPRNet. Access Control/IDS.

Fort MacAiihm Rm. 13 SIPR/CER Access Control/IDS.

Fo1t MacAiihm Rm. 14 Alternate Colllllland Post Access Control/IDS/Smveillance.

Fo1t MacAiihm Rm. 16 Green Roo111 Access Control/IDS.

Fo1t MacAiihm Rm. 17 CMD SIPR Access Control/IDS.

F01t MacAithm Rm. 20 CMD SIPR office Access Control/IDS.

F01t MacAiihm Rm. 21 CMD SIPR TR Access Control/IDS.

Los Angeles Space Force Center Access Control Aerospace Bridge readers only.

Los Angeles Space Force Center Access Control El Segundo Tmnstile readers only.

Los Angeles Space Force Center Aerospace bridge ADA door readers only.

Los Angeles Space Force Center bridge South Access Control Readers only/Smveillance System.

Los Angeles Space Force Center Perimeter Smveillance syste111.

Fo1i MacAiihm Cabrillo beach Tmnstile Access Control Readers only/Smveillance system.

1.1 Basic Services

(standalone smveillance system)

The contractor must provide all contract employees with equipment, tools, materials, vehicles, supe1vision, (except as specified in Appendix B Government-furnished prope1ty and se1vices), and other items and se1vices necessary to perform all preventive 111aintenance and repair tasks at both Los Angeles Air force Base and Fort MacAithm which include base housing Pacific Crest and Pacific Heights. In addition, the contractor shall provide other items and se1vices necessary to perfo1m small installations, relocating alaim equipment and surveillance equipment when required due to construction or modification of facilities. Se1vices tasks and functions to include testing of all alaim and surveillance system along with supporting components throughout the Los Angeles Space Force Center, Fo1t MacAithm Pacific Crest and Pacific Heights. The contarct e111ployees will repair or replace any malfunctioning device or devices when required. This includes all ala1m systems and Surveillance components, Network Video Recorders NVR's, Network Switches, Surveillance video se1vers/workstations, various makes and models of Surveillance cameras which includes Pan Tilt and Zoom PTZ, stationary cameras, 360 degree indoor and outdoor cameras, License Plate Reader (LPR) cameras, Various types of Uninterrupted power supplies UPS, wall 111ount monitors, Infrareds, vai·ious door contact, Proximity readers, alann panels and associated components within the panels, alann power supplies used to power infrareds, alaim workstation, alarm se1vers to include all Sensitive Compartmented Information Facilities (SCIF) se1vers, badging equip111ent which will encompass badge printers and badging workstations (as approved by Contracting Officer Representative and government funding is available). The contract employees will clean, adjust, and make any necessary repairs to all CCTV cameras and ala1m co111ponents located throughout LA.AFB, Foli MacAiihm, Pacific Crest and Pacific Heights. The contract e111ployees will test the fail over function of the base alaim syste111 MDI se1ver at a Illinimu111 once a qua1ier to ensme that the system's failure over function is working properly. The conti·act employees will perform similar testing in SCIF areas and will provide effective training for LAAFB personnel and SCIF personnel to ensure

5 Performance Work Statement (PWS) to ensure they have a good working knowledge of the Base Alarm servers and software. The contract must run various types of reports and modifying zones and other facility information utilizing the MDI, Vindicator or Advantor software when required. The contract must also be required to brief government personnel when required on the status of the base alarm and Surveillance system as defined in this PWS.

1.2. Spare Parts Availability

All off-shelf spare parts will be obtained and maintained by the contract employees at LAAFB in a location that is accessible during maintenance, repair and replacement of equipment. The contractor will procure equipment using GSA pricing when applicable; purchased equipment will be supported by a manufacturing warranty to ensure replacement of any faulty device. All spare parts must be Government-approved prior to purchase. The contract employees must provide a list of all the parts used during repair and replacement of a device, to the COR and SCIF security managers. This will ensure that a constant stock of equipment is always available. Spare parts will be used for such tasks as installing new equipment, replacing or upgrading existing installed equipment, relocating equipment to support additional programs within secure areas, or for modification of current installations due to remolding or construction.

The contract employees must be responsible for always maintaining an up-to-date inventory list.

The contract employees must be responsible for ensuring the availability of sufficient resources of spare parts (Providing that funding is available) to be maintained on-site to minimize periods of outage during repairs, including, but not limited to the following items:

• OUTDOOR PTZ CAMERA

• INDOOR/OUTDOOR 360 CAMERA

• 2MM INDOOR IR FIXED CAMERA

• MICROSD CARDS FOR EDGE RECORDING

• SHARP3 XGA LPR CAMERA KIT

• SHARP3 POWER SUPPLY

• DISTRIBUTION SWITCH

• 350WAC POWER SUPPLY

• CISCO NETWORK SWITCHES

• 3850 FAN MODULE

• 3850 2x10 ADD-ON CARD

• 2850 4x1 ADD-ON CARD

• PoE SWITCH

• 640WAC POWER SUPPLY

• 3650 FAN MODULE

• 10G SFP+ TRANSCEIVER LC/LC

• 1G SFP TRANSCEIVER LC/LC

• 1G SFP TRANSCEIVER LC/LC

• 32 PORT UNLOADED PATCH PANEL

• 3000VA UPS

• UPS EXTENDED BATTERY

6 Performance Work Statement (PWS)

• 750VA UPS

• AXISIS S2208 RECORDER

• NETWORK VIDEO RECORDER

• STANDALONE ARCHIVER CCTV CPU APPLIANCE

• ARCHIVE CCTV CPU APPLIANCE

• ARCHIVE CCTV CPU APPLIANCE - HARD DRIVES

• DIRECTORY CCTV CPU APPLIANCE

• TOWER CCTV CPU APPLIANCE

• TOWER CCTV CPU APPLIANCE QUADRO VIDEO

• SFF CCTV CPU APPLIANCE

• SFF CCTV CPU APPLIANCE QUARDO VIDEO

• WALL MONITORS

• DESK MONITORS

• WORKSTATION CONTROL INTERFACE

• ARMORY MONITOR

• ARMORY HDMI EXTENDER

• MISC HARWARD

• DUAL DOOR CONTROLLS

• ALARM ZONE CONTROLLERS

• NETWORK LOCAL CONTROLLERS

• ALARM CONTROL UNIT

• UNIVERSAL DOOR CONTROL

• SENTROL DOOR CONTACT

• BOSH INFRAREDS

• ADMECO DURESS BOTTONS

• SECURETIRON MAG LOCKS

• ALARM SERVERS

• WORKSTATIONS

• MONITORS

• PROXIMITY CARD READERS

• ARMING CONTROL UNIT/ARMING CONTROL UNIT TOUCH PAD

• DURESS SWITCHES

• VARIOUS TYPES OF POWER SUPPLIES

NOTE: All repairs must be made using the same make, model, and manufacturer as the part being replaced or serviced, adjustments may be made due to the model being discontinued.

Any change of equipment that changes the manufacturers, model, or make requires prior approval from Procuring Contracting Officer (PCO) or representative of Security Forces Contracting Officer Representative (COR).

Any additional parts required by the contractor that are necessary to bring the system back to fully operational status depend on the funding. If parts are not available due to time constraints, holidays, weekends, or unpredictable circumstances, these and other conditions will be taken into

7 Performance Work Statement (PWS) consideration until the equipment is onsite and installed. If the facility is unable to provide equipment/spare parts, the contractor can make the appropriate arrangements to purchase the equipment upon approval by the PCO and Contracting Officer Representative (COR).

1.3. Testing and Evaluation of Components

The contract employees shall test and evaluate all Base Alarms, Access Control and Surveillance systems to include field components and make any necessary adjustments and repairs as needed to ensure the equipment is fully operational. The contract employees shall deliver and install any software product upgrades and configure the software if required (including patches). Once complete the contract employees will provide training to facility personnel if required due to a change in the software application for accessing the programs. This effort will be provided to the facility without impacting facility operations or extended downtime. All adjustments made will meet or exceed original equipment manufacturer requirements at no additional cost to the government.

1.3.1. The Base Alarm and Surveillance system testing and maintenance will be done in accordance with AFI 31-101, AFI 31 501, AFM 14-304, ICD 705-1 and ICD 705-2 requirements. Test results will be recorded in accordance with applicable directives. The contract employees will not at any time maintain copies of the Base Alarm system and Surveillance system test records or duplicate any forms provided by the Government for testing purposes. The contract employees will log all activities performed on the base alarm and Surveillance system databases in a logbook. The contractor employees will not store, maintain or keep any LAAFB information pertaining to SCIF alarms or Surveillance systems on any personal laptops or desktop PC. SCIF’s will be required to maintain SCIF-specific maintenance and test data by the Security Manager of that facility. Outside of the special access areas all additional data pertaining to base alarm and surveillance components will be stored on base issued laptops and or desk top PC.

1.4. Scheduled Maintenance

All work and quarterly testing will be conducted in accordance with AFI 31-101 SSCSUP 9.19-

9.19.1 and logged on the AF Form 340 and will be used exclusively for alarm testing. Sensitive Compartmented Information Facility SCIF alarm testing will be conducted under the instruction listed in ICD 705 tech manual. All work will be pre-scheduled to ensure escorts are available where required. All work will be performed during normal working hours (0700-1600), Monday through Friday with the exception to alarm testing which may be conducted after work hours or on weekends. All this will be logged and kept in a binder on base and available to Contracting Officer (CO) and the Contracting Officer Representative (COR) on request. SCIF documentation will be always maintained by SCIF personnel.

1.4.1. Maintenance Plan

The IP-based Surveillance System for both the LAAFB and Fort MacArthu including Pacific Crest and Pacific Heights will require preventive maintenance on all equipment and software to ensure integrity, reliability, and longevity. This will also include active monitoring of all connected network equipment associated with the surveillance system. This is all part of the preventative maintenance program for the surveillance system.

8 Performance Work Statement (PWS)

1.4.1.1. All maintenance performed on any devices will be kept in a logbook, with logical subdivisions between equipment types and areas, so that all maintenance performed on any single unit can be referenced quickly and efficiently. The logbook will contain any logged anomalies, the action taken and the outcome and repair shall be noted in a logical order. The surveillance system will be checked daily to ensure all cameras are functioning properly and that the domes are clean.

1.4.1.2. Cisco Network Assistant

Network assistant support from the 61 CS allows management of all network switches within the Surveillance network at the Los Angeles Space Force Center and Fort MacArthur.

1.4.1.3. Redundant Array of Independent Devices (RAID) Manager All Archive and Directory CPU Appliances run from a redundant array of independent disks (RAID), which, while are enterprise quality, still have the potential for failure. The RAID manager tools would be used by the contract employees onsite to perform hard drive replacements, as necessary.

1.4.2. Daily Maintenance Task:

1.4.2.1. Check the camera system to ensure all cameras are functional and domes are clean, run a history on facility alarms to identify any possible issues with general alarms, report to Base Defense Operation Center (BDOC) daily to ensure all equipment is functioning properly and check background programs for functionality. Log all activities daily in a logbook specific to these duties.

1.4.2.2. Review RAID Monitor console for hard drive problems.

1.4.2.3. The contract employees will replace failed hard drives immediately and consistently monitor until drive rebuilds are completed (providing spares are available).

1.4.2.4. Automated backups of Databases

The contract employees will ensure the automated backups are being executed quarterly and maintenance of the Genetic Directory and AutoVu databases are being logged, a copy of the database will be stored on a removable storage device provided by the government. The integrity of all backups must be verified by the COR. Copy backup of Databases to external hard drive. The system is designed to automatically back up data drives every 60 days.

1.4.2.5. Power on spare SFS workstation

A duplicate of the alarm workstation at the BDOC needs to be turned on and tested at least once a month. This computer would be a drop-in replacement for the workstation at the BDOC in the event of problems or failures that might arise (providing that spares are available which depends on funding).

9 Performance Work Statement (PWS)

1.4.2.6. Monthly Maintenance Tasks

Perform preventative maintenance before the last working day of each month. At a minimum this level of preventative maintenance will consist of (sections 1.4.2.7 through 1.4.2.13):

1.4.2.7. Confirming Backups

Confirming that the automated back-ups of the Base Alarm System and Genetic Omni cast directory and AutoVu databases are being executed daily to include verifying the integrity of system back-ups. Adjusting as needed to ensure that backs-ups are being executed.

Document results concerning this activity in a logbook (Contractor’s format for documenting activity is acceptable).

1.4.2.8. Checking Workstations

Testing all Alarm workstations (there are currently a total of 3 alarm workstations located in the BDOC) in the BDOC and all monitors. If a workstation experiences problems or failures the replacement drop will be installed immediately. Document results concerning this activity (Contractor’s format for documenting activity is acceptable).

1.4.2.9. Checking for Updates and Patches

Checking for and installing updates (security patches and updates to all: software, firmware, and network devices. This should include all switches, cameras, and service packs for operating systems, database software and the CCTV surveillance systems. The Contractor must first coordinate with Security Forces before executing updates in order to minimize impact to daily base operations. If needed, updates may be slowly implemented in accordance with the manufacturer’s recommendations. Document results concerning this activity (Contractor’s format for documenting activity is acceptable). Correcting defects and anomalies that may occur within the licensed software provided by the manufacturer.

1.4.2.10. Check for available software upgrades and security patches Security patches and software upgrades should not be applied without review and testing.

Maintenance personnel will be aware of any new patches to all software packages and firmware updates to network devices including all switches and cameras, as well as any service packs for operating systems and database software.

1.4.2.10.1 Contract employees will check for available updates with Genetec to survey the benefits and risks of applying such updates. All updates deemed important should be tested on a small subnet of the network first, with the servicing agent prepared to roll back changes if necessary. After all functionality has been verified, patches may be slowly rolled out to the rest of the network per the manufacturer's recommendations. All updates will be scheduled for times that would have the least impact upon base operations. All updates will be coordinated through security forces prior to installation.

1.4.2.11. Visual inspection of all field equipment

All perimeter cameras, accessible cables, poles, power supplies, and miscellaneous rack equipment will undergo a brief visual inspection monthly. If any damage or excessive blockage is identified, it should be reported to the COR and corrected as soon as possible. 61SFS will need to submit form 332 to CE for correction. As for the equipment, this will depend on the availability

10 Performance Work Statement (PWS) of spare parts and funding.

1.4.2.12 Test full PTZ mechanics of all PTZ cameras

Ensure that each PTZ camera can pan, tilt, and zoom to all extremes. If any negative feedback or spotty motion occurs, the contract employees will note it in a logbook and make any necessary adjustments or repairs to correct any negative feedback or spotty motion within the surveillance system. The logbook will be a reference point for the contract employees to review at the next maintenance interval. The logbook will have the location of the camera, the issues with the camera, and the action taken to correct the issue.

1.4.2.13 Cleaning of display monitors and Card readers in the field Each screen and display monitor within the BDOC and Pass and registration will be dusted and wiped down on a quarterly. The card readers throughout the LAAFB basis and Fort MacArthur will be wiped and cleaned and replaced if badly weathered. This action will be logged in a maintenance logbook specific to that task.

1.4.3. Quarterly Maintenance Tasks

1.4.3.1 Wipe down outdoor camera domes

Using a non-abrasive cleaning solution and cloth, all exterior domes, mounts and housings will be wiped down on a quarterly basis. If the contract employees notice that some cameras are more prone to excessive weather and dirt, the schedule maintenance on these cameras will be adjusted accordingly. The contract employees are responsible for checking the surveillance system daily to ensure all cameras are functional and clean.

1.4.3.2. Lower and inspect mechanics of all folding poles

While cleaning the cameras on the perimeter, all of the mechanical parts of the folding poles must be inspected each time the camera is serviced. This includes, but is not limited to the crank handle, winch, winch steel cable, hinging mechanism, junction box, and cable sleeves. If any unexpected wear and tear or damage has occurred take appropriate action to repair and report the issue to the COR or base security Forces member as soon as possible.

1.4.3.3. Test of all UPS batteries

All UPS devices that support the base alarm system and the Surveillance system must have their batteries tested quarterly. Any battery packs that fail before the three-to-five-year mark should be replaced under warranty with APC providing APC is the providing vendor. All Program Manager (PM) actions will be logged in the PM logbook.

1.4.3.4. Clean fans on workstations

Workstations will have internal components inspected and cleaned on a semiannual basis. Any chassis fan found in a workstation or servers which are under performing must be replaced immediately or reported to the COR. (providing the part is available).

1.4.3.5. Power cycle of network switches and cameras

To maintain a high level of performance, all network equipment will be power cycled once every year. The power cycling of these units should be coordinated with Security Forces as to have minimal impact on their Surveillance monitoring. (excluding base network equipment).

11 Performance Work Statement (PWS)

1.4.3.6. Replace all SD cards

As flash media has a limited number of write cycles, all SD cards in network cameras must be replaced at the three-year mark (providing funding is available). If several SD cards fail prior to this mark, this interval may be shortened. However, if advancements in flash technology permit a longer SD card lifetime, the interval may be lengthened, as necessary. The testing and replacement of the SD cards will be logged in the maintenance logbook with date and time and how the SD card was tested.

1.4.3.7. Change out UPS batteries

The expected lifetime of UPS batteries is three years, and as their lifetime decreases on the shelf, they should be procured when necessary or at the five-year mark. To ensure longevity of the UPS in stock the units will be tested twice a year to ensure the units are functional and ready for use.

1.4.3.8. Repair or Replacement of Failed Equipment

If any failed equipment cannot be repaired at a reasonable time, it should be replaced with a spare part when available. For this purpose, a "reasonable time period" is when the time to repair the item is estimated to be equal or less than the amount of time it would take to physically install and configure a replacement. All failed equipment, under warranty regardless of whether it was replaced with spare or not, should be immediately sent in for repair or replacement by the contractor (when applicable). When outside of the hardware warranty period, a new unit should be procured to replace the failed hardware. (providing funding is available).

1.5 Service Calls

The Alarm System Administrator/ COR will determine if a service call is required when dealing with facilities that fall under Department of the Air Force Instruction AFI 31-101. As for SCIF’s, the SSO or security managers will determine if a service call is needed for facilities which fall under special instructions. These facilities require immediate response to ensure that the facility alarm is fully operational as required. The contractor will ensure that well-trained contract employees are available year-round to provide service to any alarm system and surveillance systems malfunction or failure. The System Administrator (COR), BDOC personnel and SSC SCIF security managers will have the means of contacting the contract employees in the event of a system failure. In accordance with AFI 31-101 and Special Access areas service personnel are required to be onsite within four hours of receiving service calls.

1.6. Service Logs

The contract employees shall maintain contract service logs for all work performed. The Government may request to review all logs maintained by the contract employees for all facilities supported. The Alarm System Administrator/ COR, special access facility personnel and the Contracting Office personnel will be the only Government representatives permitted to request and review all logs and service records pertaining to this contract.

1.7. Software Products

The contractor shall provide approved software support as agreed upon within the contract or software maintenance agreement. The software support shall include corrections of substantial

12 Performance Work Statement (PWS) defects and anomalies that may occur within the licensed software provided by the MFG. The Contractor must also provide periodic updates and patches that contain corrections of any substantial defects within the software provided by the MFG.

1.8. Reporting

The contract employee must provide a monthly status report to the Contracting Office CO and the COR. The contents of the monthly status report must include the following. Location building, room number, date, time, equipment being replaced or serviced and time expended for each effort accomplished. The report must also include the work performed and subject matter for each effort accomplished being software or hardware. Monthly reports shall be deemed accepted upon delivery and the contractor format is acceptable. The contractor must provide release notes with each upgrade or patch installed within the surveillance and the Base Alarm System. The release notes should itemize the module or application and provide a description of all changes that impact the application and module. Contractor format is acceptable. The report will be due on the last working day of each month.

1.9. Training

The contractor shall provide Surveillance and Alarm Monitor training courses to 61 Security Forces. SCIF personnel will only require training on the MDI functions and software capabilities. This will allow those individuals being trained the ability to execute an internal training program (i.e., “train-the-trainers”). The contractor must provide two training sessions per year of the contract to Security Forces Personal that work in the Base Defense Operation Center and SCIF personnel. The training will provide security professionals with a level of competency, so they are able to use the system to meet LAAFB security requirements. The training should also provide sufficient system administration training in the monitor program to allow Security Forces personal users a better understanding of how the monitor program is structured. The contractor shall provide training materials, and a qualified instructor if required.

The training will be conducted at the LAAFB at a designated location (provided by COR). The contractor shall provide training on how to operate the Alarm Monitor program, this will include the processing of Alarms, Open/Close, Masking/Unmasking, executing command files, Map functions and understanding the Status menu within the tabs. The contractor will Provide a comprehensive description of the Software application, including details on attachment file folder permissions, entering badge data, and on subjects that will provide a clear understanding on the system capabilities and maintenance procedures to help maintain a healthy environment within both the Surveillance system and alarm database. The contractor will provide a step-by-step procedure for system backups, archiving, table application and overall system operations.

The contractor will also provide instruction on the facility application software, including details on attachment file folder permissions. The contract employees shall be knowledgeable on all systems and equipment installed at the LAAFB and all other detachments/ locations.

2. Service Summary (SS)

2.1. General

Perfo1mance Work Statement (PWS)

The contractor service requirements are summarized into perfonnance objectives that relate directly to mission essential items. Unless indicated elsewhere these perfo1mance objectives will be measured monthly. The perfonnance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

2.2 Performance Evaluation

The perfo1mance of a service shall be evaluated to dete1mine whether or not it meets the perfo1mance requirements of this contract Re-perfo1mance of unacceptable se1vices at no additional cost is the prefeITed course of action when appropriate. In the case of issued CoITective Action Reports (CARs), the CO shall take appropriate measures according to the FAR 52.246-4 "Inspection of Se1vices - Fixed-Price" clause.

ss Performance Objective

PWS

Performance Threshold Section

1 Submit Monthly Status Repo1is 1.8.

On the last working day of each month.

Train Security Forces Personal

(Desk Sergeants and others) on

1.9.

Two eight-hour training sessions

Software capabilities and System per year.

Functions (Smveillance /IDE)

3. Government Furnished Property and Services

The Government will provide, without cost, to the contractor facilities, equipment, materials, and se1vices listed below in Appendix B. All Govennnent-furnished prope1iy and services shall be used only for perfo1mance of this contract. The contractor shall manage Government furnished prope1iy in accordance with FAR 52.245-2, Alternate Government Prope1iy (Fixed-Price Contracts). At the close of each work period, Government facilities, prope1iy, and materials shall be secured. The contractor shall complete a Government furnished prope1iy invento1y with an SSC/DS Government representative within 20 workdays of the contract start date and receipt for said property.

3.1. Facilities

No smoking is allowed in Government facilities. The contractor shall return the facilities to the Government in the same condition as received, fair wear and tear and approved modifications excepted. Always keep work areas clean. Storage areas will always be kept in an orderly and professional manner, to facilitate use and minimize loss or damage to government owned equipment.

14 Performance Work Statement (PWS)

3.1.1. Office Space

The Government must furnish the contract employees office space for use in building 272 rm.

C1-227.

3.1.2. Hazardous Material

The contractor shall comply with base Hazardous Material (HAZMAT) regulations for all issues of hazardous material, and ensure storage procedures meet all federal, state, and local requirements. Prior to using LAAFB, the contractor shall provide the Base Hazardous Material POC, a list of all hazardous materials the contractor employees bring onto Government property and shall provide a Material Safety Data Sheet for each Hazardous Chemical listed in Occupational Safety and Health Act (OSHA) Hazard Communication Standard 29 CFR

1910.1200 in accordance with LAAFB Hazardous Material Management.

3.1.3 Government-Furnished Services

Government-furnished services include services provided by Government activities as well as contracted services.

3.1.4. Utilities

The Government shall furnish utility services including water, electricity, and heating for contract employees use in performing this contract. The contractor shall ensure employees conserve utilities resources provided.

3.2. Equipment

3.2.1. Telephone

The contract employees shall be allowed the use of the telephone for contacting the Contracting Officer, Civil Engineer, Fire Department, Security Forces, receiving customer complaints and any other directly contract related communications.

3.2.2. Local Area Networking (LAN)

The Government must provide Internet access for official use only through the Government provided Local Area Net (LAN). The contract employees shall obtain network access using local procedures. All access to the LAN must be approved by the Government. No wireless network system will be allowed for use by the contract employees at any given time.

3.2.3. Communication Security (COMSEC)

All DOD communications are subject to COMSEC review. Use of DOD telephones and telephone systems constitutes consent to COMSEC monitoring. The contractor shall comply with LAAFB COMSEC procedures and rules. For copies of these documents please contact Jose Torres at 310-653-0027 or 3845.

3.3. Government-Furnished Services

3.3.1. Refuse Collection

Waste generated by the contract employees in performance of the services specified with this PWS shall be deposited in Government dumpsters, excluding hazardous materials in which

15 Performance Work Statement (PWS) proper disposal instructions shall be complied with. The contract employees shall comply with all base recycling regulations.

3.3.2. Insect and Rodent Control

If evidence of insect or rodent infestations are discovered, the contractor shall immediately notify the QAP or Civil Engineer service call desk at 310-363-1775.

3.3.3. Emergency Medical Service

Emergency medical treatment and emergency patient transportation service is only available through the local community.

3.3.4. Security Forces

The Government must provide a general security service. Security Forces phone extensions are 653-2121 for emergencies, and 653-5787 for routine calls.

3.3.4 Forms and Publications

The contractor is responsible for obtaining all forms and publications needed to fulfill the contract.

3.3.5 OSHA Requirements

The contractor must conduct safety meetings on a weekly basis to follow OSHA standards/ requirements.

4. General Information The Government reserves the right to restrict the employment, under this contract, of any Contractor employee, or prospective Contractor employee who is identified as a potential threat to health, safety, security, general well-being, or the operational mission of the installation and its population.

4.1. Contract Roles

4.1.1. Contractor Personnel

The Contract employees must comply with the Base Defense Plan (BDP) for access onto LAAFB and entry into Controlled Areas. The requirements for access to LAAFB and entry into Controlled Areas are listed in the BDP.

4.1.2. Contract Manager

The Contractor shall appoint an on site Manager to provide daily supervision and quality control, and who shall represent the company and be responsible for the performance of the work throughout the term of the contract. The name of this person, and an alternate(s) who shall act for the contractor when the manager is absent, shall be designated in writing to the PCO and the COR. The Manager shall be able to speak, read, write, and understand English. The Manager shall be able to effectively communicate with Contract employees on site . When the contract manager is onsite, he/ she will be required to perform the PM tasks as outlined in the PWS when required.

4.1.3. Contracting Officer Representative

The COR is a representative of the PCO and will participate in the administration of this contract. Subsequent to contract award, the contractor will be provided with a letter identifying COR and setting forth their duties and authorities o f the position.

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4.1.4. Discrepancy Notification

The COR will inform the contractor Manager (or authorized representative of the company) when discrepancies occur and will request corrective action. The COR will make a notation of the discrepancy on their surveillance checklist with the date and time the discrepancy was noted and will request the Contractor Manager (or authorized representative of the company) to initial the entry on the checklist.

4.1.5. Scope Changes

Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the PCO and not the COR.

4.1.6. Contractor Employees

The Government reserves the right to restrict the employment under this contract of any contractor employee, or prospective contract employee who is identified as a potential threat to health, safety, security, base operational mission and its population. The contract employee must have all background checks completed prior to commencement of the contract effort to ensure that all employees have not been convicted of any sexual crime or any crime against children.

The contract employees shall always possess and maintain a Secret facility clearance during the term of the contract. In the event the contract employees do not possess a Secret facility clearance at the time of contract award, the contractor shall submit a request (within 30 calendar days of performance start date) for an interim facility clearance to Defense Investigative Service, Director of Industrial Security-Pacific Region, 3605 Long Beach Blvd., Suite 405, Long Beach, CA 90807-4013.

4.1.7. Employee Training

Contract employees must have all necessary training and certifications if required prior to commencement of the contractual effort. The contract employees are required to complete OPSEC Computer Base Training as required by the Information Security Officer. Training is required before granting access to Government computers.

4.1.8. Employee Certifications

The prime contractor along with their subcontractors/ employees must ensure that all contract employees working at the LAAFB have the appropriate training prior to the start of the contract:

• SAFEnet Software certificate

• SAFEnet Essentials certificate

• Genetec Certification

• The prime contractor along with their subcontractors/ employees must have a thorough working knowledge of MDI software and hardware. the employees well maintain a certificate issued by MDI which supports software and hardware equipment (vindicator or Advantor future install). The contract employees will maintain a Genetic certification to perform all duties required to maintain a healthy operating environment for the LAAFB surveillance system.

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• The prime contractor along with their subcontractors/ employees must hold a valid MDI, Vindicator or Advantor Dealers license, to ensure that technical support is available when requested. (MDI does not provide support to non-dealers and non- MDI contractors on MDI equipment)

• They must Comply with Underwriters Laboratory (UL) Requirement for installing Intrusion Detection System, Intrusion Detection Equipment and Surveillance equipment.

• Ensure that all Intrusion Detection Systems, Intrusion Detection Equipment, Access Control and surveillance equipment are installed to meet AFI-31-101 requirements and when applicable 705 Technical manuals that apply to special access areas. The contractor must always comply WITH UL standards.

• The prime contractor along with their subcontractors/ employees must have thorough working knowledge of special video analytic software currently installed at the

LAAFB.

• The prime contractor along with their subcontractors/ employees must possess the ability to troubleshoot Surveillance and Alarm systems problems at both LAAFB and Fort MacArthur, which includes Pacific Crest and Pacific Heights base housing.

• The prime contractor along with their subcontractors/ employees must possess a high degree of knowledge on the operation of the network systems and the ability to troubleshoot the system when required. The contract employees must have the ability to work alongside others in the process of troubleshooting network systems. (This only pertains to network switches that are directly associated with the surveillance system).

• The prime contractor along with their subcontractors/ employees must have the ability to use various types of trouble shooting equipment which include, multi-meter, network testing equipment, fiber tester, fiber repair kits and other items required to perform the duties as outlined in the PWS. The contractor will have the required equipment prior to the start of the contract. The contractor will provide an inventory list of all test equipment available to the contract employees which will be maintained by the contract employees on base. The list of items will be verified prior to the start of the contract to the COR.

• The prime contractor along with their subcontractors/ employees must have a good understanding and have the ability to apply the requirements in the following security manuals AF I31-101, AFM14-304, ICD 705 & ICPG’s, ICD 705-1, and ICD 705-2 to the work being performed on base.

4.1.9. Instructions Applicable to Controlled Areas

The Contract employees supporting this effort at the LAAFB will be authorized entry under escort only to LAAFB Controlled Areas (SCIF’s) to perform their duties pertaining to the facilities Intrusion Detection System IDS and the Access Control System (ACS) as outline in this PWS. At no time will the Contract employee be allowed unescorted access into any SCIF at the LAAFB. The Contract employees must have a final Secret security clearance in accordance with the National Industrial Security Operating Manual (NISPOM), DOD 5220.22M. Should a contract employee fail to obtain a final Secret security clearance, the contractor’s requests for entry to a LAAFB controlled areas will be denied.

4.1.9.1. The AF Form 199 CD shall be issued only to a U.S. citizen and be considered temporary unless the Contractor Security Officer notified SSC/DS Security Manager that an interim or final clearance has been granted. Controlled Area Badges and CAC will only be issued to contract employees working on the base at a minimum of 32 hours per week. This requirement is in accordance with the Contractor Visitor Security Agreement between

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SSC/SDAP and base Contract employees. (See SECTION I AF FAR SUPP 5352.204-9001).

The Contractor Security Manager will endorse the request and state the date on which applications were submitted with appropriate documents to DISCO. The 90-day period shall commence from this date.

4.1.9.2. The AF Form 1199 CE can be revoked or extended as determined by SSC/DS and/or SBD3/SP. Extensions beyond 120 days will not be approved without prior coordination with the LAAFB Directorate of Security (SSC/SDAP). Requests for extensions will be initiated by the Contractor in writing and will include full justification.

4.1.9.3. The LAAFB may request the revocation of specific AF Form 1199 CD at any time based on information available to them.

4.1.9.4. The contractor will comply with the requirements when submitting a request for interim clearance. Should a Contract employee fail to obtain a final Secret security clearance, the employee's authorization for entry to USAF controlled areas on LAAFB and the temporary AF Form 199 CD will be revoked.

4.1.9.5. The Contractor shall request a Secret security clearance only for those employees who will require either access to classified information or entry to USAF controlled areas on

LAAFB.

4.1.10. Government Security Instructions

The Government official is designated as having security supervision over all security aspects of this contract, under the provisions of the Industrial Security Manual, the Space and Missile Center Director of Security. Any other security requirement not specifically defined in this contract, or the Industrial Security Manual will be provided by the SSC Director of Security by written instructions to the contractor via a contractor Visitor Group Security Agreement in accordance with paragraph 1-108e, DOD Directive 5220.22R.

4.1.11. Parking

Contract employees are allowed to park on base providing all documents are valid (registration, insurance and driver’s licenses). The contract employees will be allowed to park wherever parking is available with the exception to reserved parking areas. Contract employees will be able to park on the base to support the Base Alarm Contract at the LAAFB. This contract is under the supervision of 61SFS, and the contract employees are not allowed to park in Security Forces designated parking slots.

4.1.12. Physical Security

The contract employees shall be responsible for safeguarding all Government property provided to them for use in the course of their duties on base. At the close of each workday, Government facilities, equipment, and materials shall be secured.

4.1.13. Dress and Appearance

Contract employees shall present a clean, neat and professional appearance at all times in the course of the contract and will be easily recognized as a contractor by either a uniform or a shirt

19 Performance Work Statement (PWS) with a logo identifying the company name. Each contract employee shall wear the Los Angeles AF badge Access badge issued at time of acceptance of contract on the front of the body between the neck and waist, so the badge is always visible. No items of military clothing shall be worn at any time during this contract.

4.1.14. Employment of Government Employees

The contractor shall not employ any person who is an employee of the Government if the employment of that person would create a conflict of interest, or the appearance of a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives proper approval.

The Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military reservists and National Guard members may be subject to recall to active duty. Their absence at any time shall not constitute an excuse for nonperformance under this contract. The contractor is prohibited from employing off-duty COR who are managing any contracts or subcontracts awarded to the contractor.

4.2. Hours of Operation

4.2.1. Normal Hours of Operation

The contract employees shall perform the services required under this contract during the following hours: 0700-1600, except for federal holidays. The contractor will be onsite at 0700- 1600 Mon-Fri to perform all duties as identified within this contract.

4.2.2. Federal Holidays

The Contractor is not required to provide services on the following federal holidays:

New Year’s Day Juneteenth Martin Luther King’s Birthday Presidents’ Day Memorial Day Independence Day

Labor Day Columbus Day/ Indigenous people's Day Veterans Day Thanksgiving Day Christmas Day

If a federal holiday falls on a Saturday or Sunday, it may be observed on Friday or Monday as directed.

4.2.3. Performance of Services During Crisis Declared by the National Command Authority or Overseas Combatant Commander According to DoD 3020.37, Continuation of Essential DoD Contractor Services During Crises, and the Air Force implementation thereof, unless otherwise directed by an authorized government representative, it is determined that Alarm Services requirements under this PWS are essential to be performed during a crisis.

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4.3. Quality Control (QC)

In compliance with the contract clause entitled "Inspection of Services", the contractor shall provide a Quality Control Plan (QCP) that contains, as a minimum, the items listed in 4.3.1. To the PCO for acceptance not later than the pre-performance conference. The PCO will notify the contractor of acceptance or required modifications to the plan before the contract start date. The contractor shall make appropriate modifications and obtain acceptance of the plan by the contracting officer before the contract start date.

4.3.1. Quality Control Plan

The contractor shall be required to submit a QCP before the contract start date. The contractor’s quality control plan shall contain, as a minimum, the following items:

• A description of the inspection system to cover all services. Description shall include specific details as to the areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspector(s).

• A description of the methods to be used for identifying and preventing defects in the quality of service performed.

• A description of how the records will be kept. Records must document all inspections and corrective or preventive actions taken.

4.3.2. Government Quality Assurance

According to FAR 52.246-4 Inspection of Services—Fixed-Price clause, the Government will evaluate the Contractor's performance under this contract. Government personnel will record all surveillance observations. When an observation indicates defective performance, the COR will require the contract manager or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance. Government surveillance of tasks not listed in the PWS or by methods other than those listed in the PWS (such as provided for by the FAR 52.246-4 Inspection of Services—Fixed-Price clause may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the contracting officer because of a surveillance discrepancy will be according to the terms of this contract.

4.3.3. Quality Assurance

The Government will periodically evaluate the contractor’s performance in accordance with the Performance Plan.