EXHIBIT F VAP Monthly Report Template.docx

This is a monthly reporting template for the Visitor Assistance Program (VAP) contract administered by the Hawai'i Tourism Authority (HTA) on Hawai'i Island. The template is designed for contractors or organizations providing visitor crisis assistance services to document and report program activities and outcomes on a monthly basis. The report captures essential operational metrics including the number of cases handled, visitors served, and primary visitor markets served by geographic region (US West, US East, Japan, Canada, Oceania, Korea, China, and others). Contractors are required to provide case summaries highlighting the top five cases handled during the month, document public relations and visitor education activities, and detail any press releases issued. The template also requires organizations to submit a financial update section and provide space for additional comments or observations relevant to program operations.

The template requires contractors to report both in-kind and cash contributions or industry financial support alongside their service delivery metrics. The reporting structure enables the HTA to track visitor assistance outcomes across multiple service categories including medical support, law enforcement coordination, airline issue resolution, identification assistance, visitor information and education, emotional support, and health and safety prevention efforts. This standardized monthly reporting mechanism allows the HTA to monitor contractor performance, assess the scope of visitor crisis assistance being provided, and evaluate the effectiveness and responsiveness of the VAP across Hawai'i Island. The template includes fields for contract identification information, agreement effective and end dates, total award amounts, and contact information for the contracting organization.