Attachment 05 Contractor References

This is a contractor references form required for submission with proposals to the Hawai'i Tourism Authority for RFP 26-17 Visitor Assistance Program on Hawai'i Island. The form requires offerors to provide information for the Prime Contractor and document at least three professional references from clients for whom similar services were previously rendered. For each reference, offerors must submit the client organization's name and address, the project name and dates, a contact person's name, title, email address and phone number, and a detailed description of the scope of services provided. The form includes sections for provider information, a solicitation reference number, and space for additional comments to support the proposal submission.

The references must demonstrate relevant experience delivering visitor assistance and crisis support services comparable to those required under the VAP contract. This documentation allows the evaluating agency to verify the offeror's qualifications, track record, and capability to perform services including victim assistance for crime-related incidents, medical support coordination, law enforcement liaison, airline issue resolution, identification assistance, visitor information services, and health and safety prevention programming. The submission of credible, verifiable references with documented project experience is a mandatory component of the proposal evaluation process for this opportunity.