Exhibit 4 - FLWINS Program-Functions.pdf

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Attached to
FL WINS Customer Portal
Solicitation number
ITN-07176
Issued by
Leon County, Florida

About this file

This document is an exhibit titled "FL WINS Program Functions, Roles, and Responsibilities" that outlines the roles and responsibilities of stakeholders involved in the FL WINS program, which is a collaborative initiative between the Department of Economic Opportunity (DEO), the Department of Children and Families (DCF), the Department of Education (DOE), and CareerSource Florida. The exhibit identifies the Executive Steering Committee, Executive Program Sponsors, Workforce Partner Program Sponsors, Workforce Partner Technology Department Leadership, the REACH FL WINS Program Director, the DEO FL WINS Program Director, Workforce Partner FL WINS Program Managers, Workforce Partner FL WINS Department Business/Program Area Staff, Workforce Partner Office of Information Technology Department staff, and the Program Contractor(s) as the key stakeholders and their respective responsibilities in the program.

The related state and local contract opportunity is for the FL WINS Customer Portal project, which will be procured through an Invitation to Negotiate process by the Division of Workforce Services, the REACH Office, and other Workforce Agency Partners. The contract opportunity covers the jurisdictions of Leon County and Tampa City in the state of Florida. The contract has experienced multiple addendums regarding the calendar of events, respondent shortlist, evaluation criteria, and questions and answers.

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Text version

FL WINS

Program Functions, Roles, and

Responsibilities

Version: 200

Date: April 4, 2023

Author: BSTA Contractor

Submitted To: DEO Contract Manager

Exhibit 4

Program Management Plan Functions, Roles, and Responsibilities

Department of Economic Opportunity Page i of i

FL WINS Program Functions, Roles, and Responsibilities

Revision History

DATE VERSION DESCRIPTION AUTHOR

3/20/2023 001

Program function roles and responsibilities table removed from Program Management Plan to make standalone reference.

Kimberly Watts

4/4/2023 100 Versioned 100 following approval. Kimberly Watts

4/14/2021 101 April PgMP updates. Kelsea Gustavson

5/2/2023 102 Accepted remediation edits, applied edits to develop final draft Kent Whittington

5/4/2023 200 Rolled back Table of Content and Table of

Exhibits. Versioned as 200 following approval.

Kimberly Watts

Quality Review History

DATE REVIEWER COMMENTS

3/21/2023 Kelsea Gustavson Reviewed formatting. Content revisions to be requested in future PgMP Revisions Request.

4/20/2023 Michael Stephens Tara Kyvik

Peer review

4/20/2023 Kimberly Watts Quality check review

Department of Economic Opportunity Page 1 of 4

SECTION 1: PROGRAM ROLES AND RESPONSIBILITIES

This section is intended to identify stakeholders who have specific roles and responsibilities for the known workgroups and teams within the FL WINS Program. Exhibit 1-1: Program Functions, Roles, and Responsibilities, below, lists the general roles and the responsibilities for individuals relative to FL WINS Program functions.

Exhibit 1-1: Program Functions, Roles, and Responsibilities

PROGRAM ROLE

WORKGROUP, TEAM, OR

COMMITTEE MEMBERSHIP

RESPONSIBILITIES

Executive Steering Committee

REACH Director

DEO Secretary (or designee)

DCF Secretary (or designee)

DOE Commissioner of Education (or designee)

FL[DS] Chief Information Officer (or designee)

CareerSource Florida’s President and CEO (or designee)

Executive Steering Committee ▪ Champions the FL WINS Program as a priority within respective entities

▪ Ensures that Department initiatives are in continual alignment with FL WINS Program initiatives

Department of Economic Opportunity Page 2 of 4

WORKGROUP, TEAM, OR

COMMITTEE MEMBERSHIP

RESPONSIBILITIES

Executive Program Sponsors

DEO Deputy Secretary for Division of Workforce Services

DEO Chief Technology Officer

REACH Deputy Director

▪ Executive Program Sponsors ▪ Champions the FL WINS Program as a priority within respective entities

▪ Attends monthly contractor status updates

▪ Reviews information from and provides guidance to the Program Management Team

Workforce Partner Program Sponsors (This group will be convened together by the Executive Program Sponsor group on an ‘as needed’ basis)

DCF Assistant Secretary for Economic Self- Sufficiency

DEO Deputy Secretary, Division of Workforce Services

DOE Career and Adult Education Chancellor

DOE Director of Division of Blind Services

DOE Director of Vocational Rehabilitation

CareerSource FL

▪ Workforce Partner Program Sponsors

▪ Program Management Team

▪ Champions the FL WINS Program as a priority within respective entities

▪ Reviews information from and provides guidance to the Program Management Team.

Department of Economic Opportunity Page 3 of 4

COMMITTEE MEMBERSHIP

RESPONSIBILITIES

Workforce Partner Technology Department Leadership

DEO CTO

DEO CIO

DCF CIO

DOE CIO

FL[DS]

▪ Program Management Team

▪ Program Workgroups

▪ Project Teams (as needed)

▪ Provides technical expertise and leads collaborative efforts for established technical solutions to achieve Program vision (DEO CTO).

▪ Serves as executive-level IT representative to the FL WINS Program (DCF, DEO, DOE and FL[DS])

▪ Provides support and collaboration on vision and implementation support for the FL WINS Program

▪ Contributes to the development of the Data Governance Framework

▪ Liaises with the State Chief Information Officer

▪ Champions the FL WINS Program as a priority within respective entities

REACH FL WINS

Program Director

▪ Executive Steering Committee, liaison

▪ FL WINS Program Directors

▪ Program Management Team

▪ Program Management Office

(as needed)

▪ Program Workgroups

▪ Project Teams

▪ Collaborates on strategic initiatives with the DEO FL WINS Program Director

▪ Provides support to Workforce Partner Program Managers for strategic collaboration initiatives

▪ Provides strategic alignment and coordination of entities responsible for the State's workforce development system

▪ Provides support to the contractor(s) on strategic collaboration between Workforce Partners

▪ Champions the FL WINS Program as a priority within respective entities

▪ Serves as a communication channel between the Program Managers to/from the Program Management Team, Executive Program Sponsors, and Executive Steering Committee on status, decisions, or anything relative to FL

WINS

DEO FL WINS Program Director

▪ FL WINS Program Directors

▪ Program Management Team

▪ Program Management Office

▪ Program Workgroups

▪ Project Teams

▪ Collaborates on strategic initiatives with the REACH FL WINS Program Director

▪ Clarifies the intent of third-party contracts and supports contract monitoring, in conjunction with FL WINS Contract Manager

▪ Facilitates day-to-day alignment and coordination of entities responsible for the State's workforce development system

▪ Champions the FL WINS Program as a priority within respective entities

▪ Serves as a communication channel between the Program Managers to/from the Program Management Team and Executive Program Sponsors on status, decisions, or anything relative to FL

WINS

Department of Economic Opportunity Page 4 of 4

COMMITTEE MEMBERSHIP

RESPONSIBILITIES

Workforce Partner FL WINS Program Managers

DEO FL WINS Program Manager(s)

DCF FL WINS Program Manager

DOE FL WINS Program Manager

FL[DS] FL WINS

Program Manager

CSF Program Manager (as needed)

▪ Program Management Team

▪ Program Workgroups

▪ Project Teams

▪ Shares relevant FL WINS Program information for decision-making with respective department Program Business Units, Technology Offices, and Assistant Deputy Secretary and presenting to the implementation team for feedback

▪ Represents their respective department in decision-making

▪ Champions the FL WINS Program as a priority within respective entities

Workforce Partner FL WINS Department Business/Program Area Staff

▪ Subject Matter Experts

▪ Provides relevant information to individual Project Teams, Program Workgroups, and the Program Management Team (as needed)

▪ Champions the FL WINS Program as a priority within respective entities

Workforce Partner Office of Information Technology Department staff

▪ Subject Matter Experts

▪ Project Teams

▪ Program Workgroups

▪ IT Shared Services

▪ Data Governance Workgroup

▪ Provides relevant information to individual Project Teams, Program Workgroups, and the Program Management Team (as needed)

▪ Champions the FL WINS Program as a priority within respective entities

Program Contractor(s) ▪ Program Management Office

(BSTA)

▪ Oversight (IV&V)

▪ Other contractors

▪ Program Workgroups

▪ Project Teams

▪ Leads specific Project Teams to facilitate the solution for the FL WINS Program

▪ Leads Program Workgroups to ensure continuous work and improvement in the Program is completed

▪ Champions the FL WINS Program as a priority within respective entities

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