Exhibit 06b - Cal Yr 2025 City of Miami CIGNA Dental PPO TX Residents Rider HC-CER2.pdf
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- Attached to
- RFP No. 2130386 - Employee Health Benefits Plan
- Solicitation number
- RFP No. 2130386
- Issued by
- Florida
About this file
This document is a dental insurance certificate for the City of Miami's Cigna Dental Choice Plan for Texas Residents, effective January 1, 2025. The plan provides comprehensive dental coverage for employees and their dependents, offering four classes of dental services: Preventive Care (Class I), Basic Restorative (Class II), Major Restorative (Class III), and Orthodontics (Class IV). The plan includes a calendar year maximum of $1,500 for Classes I, II, and III, and a separate $1,500 lifetime maximum for Class IV (Orthodontics), which applies only to dependent children under 19 years old.
The plan features a calendar year deductible of $100 per individual and $300 per family, with coverage percentages varying by service class: 100% for Preventive Care, 80% for Basic Restorative after the deductible, and 50% for Major Restorative and Orthodontics after the deductible. Participants can receive services from both contracted and non-contracted dentists, with reimbursement based on the Contracted Fee or Maximum Reimbursable Charge, respectively. The plan offers special considerations for members with certain medical conditions, such as diabetes, pregnancy, and chronic kidney disease, potentially providing 100% reimbursement for specific periodontal and preventive procedures.
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Text version
City of Miami
CIGNA DENTAL CHOICE
For Texas Residents
EFFECTIVE DATE: January 1, 2025
CN042
3202272
This document printed in December, 2024 takes the place of any documents previously issued to you which described your benefits.
Printed in U.S.A.
EXHIBIT 06b
Table of Contents Certification
Important Notices
How To File Your Claim
Eligibility - Effective Date Employee Insurance Waiting Period Dependent Insurance
Important Information about Your Dental Plan
Cigna Dental Choice The Schedule Covered Dental Expense Cigna Dental Choice Expenses Not Covered
General Limitations Dental Benefits
Coordination Of This Contract’s Benefits With Other Benefits
Expenses For Which A Third Party May Be Responsible
Payment of Benefits
Termination of Insurance Employees Dependents
Dental Benefits Extension
Notice of an Appeal or a Grievance
When You Have A Complaint Or An Adverse Determination Appeal
Definitions
Federal Requirements Qualified Medical Child Support Order (QMCSO) Effect of Section 125 Tax Regulations on This Plan Eligibility for Coverage for Adopted Children Group Plan Coverage Instead of Medicaid Requirements of Family and Medical Leave Act of 1993 (as amended) (FMLA) Uniformed Services Employment and Re-Employment Rights Act of 1994 (USERRA) Claim Determination Procedures COBRA Continuation Rights Under Federal Law
Home Office: Bloomfield, Connecticut
Mailing Address: Hartford, Connecticut 06152
CIGNA HEALTH AND LIFE INSURANCE COMPANY
a Cigna company (hereinafter called Cigna) certifies that it insures certain Employees for the benefits provided by the following policy(s):
POLICYHOLDER: City of Miami
GROUP POLICY(S) — COVERAGE
3202272 - TXDEN CIGNA DENTAL CHOICE
EFFECTIVE DATE: January 1, 2025
This certificate describes the main features of the insurance. It does not waive or alter any of the terms of the policy(s). If questions arise, the policy(s) will govern.
This certificate takes the place of any other issued to you on a prior date which described the insurance.
HC-CER2 04-10
V1
Explanation of Terms You will find terms starting with capital letters throughout your certificate. To help you understand your benefits, most of these terms are defined in the Definitions section of your certificate.
The Schedule The Schedule is a brief outline of your maximum benefits which may be payable under your insurance. For a full description of each benefit, refer to the appropriate section listed in the Table of Contents.
myCigna.com6
Important Notices Discrimination is Against the Law Cigna complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Cigna does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
Cigna:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
Qualified sign language interpreters Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English, such as
Qualified interpreters Information written in other languages
If you need these services, contact customer service at the toll-free phone number shown on your ID card, and ask a Customer Service Associate for assistance.
If you believe that Cigna has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance by sending an email to ACAGrievance@cigna.com or by writing to the following address:
Cigna Nondiscrimination Complaint Coordinator P.O. Box 188016 Chattanooga, TN 37422
If you need assistance filing a written grievance, please call the number on the back of your ID card or send an email to ACAGrievance@cigna.com. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at:
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
HC-NOT96 07-17
Proficiency of Language Assistance Services English – ATTENTION: Language assistance services, free of charge, are available to you. For current Cigna customers, call the number on the back of your ID card. Otherwise, call
1.800.244.6224 (TTY: Dial 711).
Spanish – ATENCIÓN: Hay servicios de asistencia de idiomas, sin cargo, a su disposición. Si es un cliente actual de Cigna, llame al número que figura en el reverso de su tarjeta de identificación. Si no lo es, llame al 1.800.244.6224 (los usuarios de TTY deben llamar al 711).
Chinese –
Cigna ID
1.800.244.6224 711
Vietnamese – XIN LƯU Ý: Quý vị được cấp dịch vụ trợ giúp về ngôn ngữ miễn phí. Dành cho khách hàng hiện tại của Cigna, vui lòng gọi số ở mặt sau thẻ Hội viên. Các trường hợp khác xin gọi số 1.800.244.6224 (TTY: Quay số 711).
Korean
Cigna
ID
1.800.244.6224
TTY 711
Tagalog – PAUNAWA: Makakakuha ka ng mga serbisyo sa tulong sa wika nang libre. Para sa mga kasalukuyang customer ng Cigna, tawagan ang numero sa likuran ng iyong ID card. O kaya, tumawag sa 1.800.244.6224 (TTY: I-dial ang 711).
Russian – ВНИМАНИЕ: вам могут предоставить бесплатные услуги перевода. Если вы уже участвуете в плане Cigna, позвоните по номеру, указанному на обратной стороне вашей идентификационной карточки участника плана. Если вы не являетесь участником одного из наших планов, позвоните по номеру 1.800.244.6224
(TTY: 711).
myCigna.com7
French Creole – ATANSYON: Gen sèvis èd nan lang ki disponib gratis pou ou. Pou kliyan Cigna yo, rele nimewo ki dèyè kat ID ou. Sinon, rele nimewo 1.800.244.6224 (TTY: Rele 711).
French – ATTENTION: Des services d’aide linguistique vous sont proposés gratuitement. Si vous êtes un client actuel de Cigna, veuillez appeler le numéro indiqué au verso de votre carte d’identité. Sinon, veuillez appeler le numéro
1.800.244.6224 (ATS : composez le numéro 711).
Portuguese – ATENÇÃO: Tem ao seu dispor serviços de assistência linguística, totalmente gratuitos. Para clientes Cigna atuais, ligue para o número que se encontra no verso do seu cartão de identificação. Caso contrário, ligue para
1.800.244.6224 (Dispositivos TTY: marque 711).
Polish – UWAGA: w celu skorzystania z dostępnej, bezpłatnej pomocy językowej, obecni klienci firmy Cigna mogą dzwonić pod numer podany na odwrocie karty identyfikacyjnej. Wszystkie inne osoby prosimy o skorzystanie z numeru 1 800 244 6224 (TTY: wybierz 711).
Japanese –
Cigna
ID
1.800.244.6224 TTY:
Italian – ATTENZIONE: Sono disponibili servizi di assistenza linguistica gratuiti. Per i clienti Cigna attuali, chiamare il numero sul retro della tessera di identificazione.
In caso contrario, chiamare il numero 1.800.244.6224 (utenti TTY: chiamare il numero 711).
German – ACHTUNG: Die Leistungen der Sprachunterstützung stehen Ihnen kostenlos zur Verfügung.
Wenn Sie gegenwärtiger Cigna-Kunde sind, rufen Sie bitte die Nummer auf der Rückseite Ihrer Krankenversicherungskarte
an. Andernfalls rufen Sie 1.800.244.6224 an (TTY: Wählen Sie 711).
HC-NOT97 07-17
Have a complaint or need help?
If you have a problem with a claim or your premium, call your insurance company or HMO first. If you can't work out the issue, the Texas Department of Insurance may be able to help.
Even if you file a complaint with the Texas Department of Insurance, you should also file a complaint or appeal through your insurance company or HMO. If you don't, you may lose your right to appeal.
Cigna Health and Life Insurance Company To get information or file a complaint with your insurance company or HMO:
Call: National Appeal Unit at 1-855-363-5836 Toll-free: 1-800-244-6224 Email: DenisonAppealTeam@cigna.com Mail: P.O. Box 188044 Chattanooga. TN 37422
The Texas Department of Insurance To get help with an insurance question or file a complaint with the state:
Call with a question: 1-800-252-3439 File a complaint: www.tdi.texas.gov Email: ConsumerProtection@tdi.texas.gov Mail: Consumer Protection, MC: CO-CP, Texas Department of Insurance, P.O. Box 12030, Austin, TX 78711-2030
¿Tiene una queja o necesita ayuda?
Si tiene un problema con una reclamación o con su prima de seguro, llame primero a su compañía de seguros o HMO. Si no puede resolver el problema, es posible que el Departamento de Seguros de Texas (Texas Department of Insurance, por su nombre en inglés) pueda ayudar.
Aun si usted presenta una queja ante el Departamento de Seguros de Texas, también debe presentar una queja a través del proceso de quejas o de apelaciones de su compañía de seguros o HMO. Si no lo hace, podría perder su derecho para apelar.
Cigna Health and Life Insurance Company Para obtener información o para presentar una queja ante su compañía de seguros o
HMO:
Llame a: National Appeal Unit al 1-855-363-5836 Teléfono gratuito: 1-800-244-6224 Correo electrónico: DenisonAppealTeam@cigna.com Dirección postal: P.O. Box 188044 Chattanooga. TN 37422 myCigna.com8
El Departamento de Seguros de Texas Para obtener ayuda con una pregunta relacionada con los seguros o para presentar una queja ante el estado:
Llame con sus preguntas al: 1-800-252-3439 Presente una queja en: www.tdi.texas.gov Correo electrónico: ConsumerProtection@tdi.texas.gov Dirección postal: Consumer Protection MC: CO-CP, Texas Department of Insurance, P.O. Box 12030, Austin, TX 78711-2030
HC-IMP195 05-21
V3
How To File Your Claim Claims can be submitted by the provider if the provider is able and willing to file on your behalf. If the provider is not submitting on your behalf, you must send your completed claim form and itemized bills to the claims address listed on the claim form.
You may get the required claim forms from the website listed on your identification card or by calling Member Services using the toll-free number on your identification card.
CLAIM REMINDERS
BE SURE TO USE YOUR MEMBER ID AND
ACCOUNT/GROUP NUMBER WHEN YOU FILE
CIGNA’S CLAIM FORMS, OR WHEN YOU CALL
YOUR CIGNA CLAIM OFFICE.
YOUR MEMBER ID IS THE ID SHOWN ON YOUR
BENEFIT IDENTIFICATION CARD.
YOUR ACCOUNT/GROUP NUMBER IS SHOWN ON
YOUR BENEFIT IDENTIFICATION CARD.
BE SURE TO FOLLOW THE INSTRUCTIONS LISTED
ON THE BACK OF THE CLAIM FORM CAREFULLY
WHEN SUBMITTING A CLAIM TO CIGNA.
TIMELY FILING
Cigna will consider claims for coverage under our plans when proof of loss (a claim) is submitted within one year (365 days) after services are rendered. If services are rendered on consecutive days, such as for a hospital confinement, the limit will be counted from the last date of service. If claims are not submitted within one year, the claim will not be considered valid and will be denied.
WARNING: Any person who knowingly and with intent to defraud any insurance company or other person files an application for insurance or statement of claim containing any materially false information; or conceals for the purpose of misleading, information concerning any material fact thereto, commits a fraudulent insurance act.
HC-CLM24 04-10
V1
Eligibility - Effective Date
Employee Insurance This plan is offered to you as an Employee.
Eligibility for Employee Insurance You will become eligible for insurance on the day you complete the waiting period if:
you are in a Class of Eligible Employees; and you are an eligible, full-time Employee; and you normally work at least 30 hours a week; and you pay any required contribution.
If you were previously insured and your insurance ceased, you must satisfy the Waiting Period to become insured again. If your insurance ceased because you were no longer employed in a Class of Eligible Employees, you are not required to satisfy any waiting period if you again become a member of a Class of Eligible Employees within one year after your insurance ceased.
Eligibility for Dependent Insurance You will become eligible for Dependent insurance on the later of:
the day you become eligible for yourself; or the day you acquire your first Dependent.
Waiting Period 90 days after date of hire.
Classes of Eligible Employees Each Employee as reported to the insurance company by your Employer.
Effective Date of Employee Insurance You will become insured on the date you elect the insurance by signing an approved payroll deduction or enrollment form, as applicable, but no earlier than the date you become eligible.
You will become insured on your first day of eligibility, following your election, if you are in Active Service on that date, or if you are not in Active Service on that date due to your health status.
myCigna.com9
Late Entrant - Employee You are a Late Entrant if:
you elect the insurance more than 30 days after you become eligible; or you again elect it after you cancel your payroll deduction (if required).
Dependent Insurance For your Dependents to be insured, you will have to pay the required contribution, if any, toward the cost of Dependent Insurance.
Effective Date of Dependent Insurance Insurance for your Dependents will become effective on the date you elect it by signing an approved payroll deduction form (if required), but no earlier than the day you become eligible for Dependent Insurance. All of your Dependents as defined will be included.
Your Dependents will be insured only if you are insured.
Late Entrant – Dependent You are a Late Entrant for Dependent Insurance if:
you elect that insurance more than 30 days after you become eligible for it; or you again elect it after you cancel your payroll deduction (if required).
HC-ELG1 04-10
V6
Late Entrant Limit Coverage for late entrants:
Class I and Class II services are paid at the amounts set forth in The Schedule.
All other classes of service are paid at 50% of the amounts set forth in The Schedule.
After a person has been continuously insured for 12 months, this limit no longer applies.
HC-LEL1 04-10
V3
Important Information about Your Dental Plan When you elected Dental Insurance for yourself and your Dependents, you elected one of the two options offered:
Cigna Dental Care; or Cigna Dental Choice
Details of the benefits under each of the options are described in separate certificates/booklets.
When electing an option initially or when changing options as described below, the following rules apply:
You and your Dependents may enroll for only one of the options, not for both options.
Your Dependents will be insured only if you are insured and only for the same option.
Change in Option Elected If your plan is subject to Section 125 (an IRS regulation), you are allowed to change options only at Open Enrollment or when you experience a “Life Status Change.”
If your plan is not subject to Section 125 you are allowed to change options at any time.
Consult your plan administrator for the rules that govern your plan.
Effective Date of Change If you change options during open enrollment, you (and your Dependents) will become insured on the effective date of the plan. If you change options other than at open enrollment (as allowed by your plan), you will become insured on the first day of the month after the transfer is processed.
HC-IMP2 04-10
HC-IMP74 V1
myCigna.com10
Cigna Dental Choice
The Schedule For You and Your Dependents
If you or your Dependent receive services from a Contracted Dentist, payment for a covered procedure will be based on a percentage of the Contracted Fee agreed upon by the Insurance Company and the Contracted Dentist. The insured must pay the balance up to the Contracted Fee amount.
If you or your Dependent receive services from a non-Contracted Dentist, payment for a covered procedure will be based on a percentage of the Maximum Reimbursable Charge. The insured must pay the balance up to the provider’s actual charge.
Deductibles Deductibles are expenses to be paid by you or your Dependent. Deductibles are in addition to any Coinsurance. Once the Deductible maximum in The Schedule has been reached you and your family need not satisfy any further dental deductible for the rest of that year.
Benefit Payment Services of a Contracted Dentist are paid based on the Contracted Fee agreed upon by the provider and the Insurance Company.
Services of a non-Contracted Dentist are based on the Maximum Reimbursable Charge. For this plan, the Maximum Reimbursable Charge is calculated at the 90th percentile of all provider charges in the geographic area.
BENEFIT HIGHLIGHTS
Classes I, II, III Calendar Year Maximum $1,500
Class IV Lifetime Maximum $1,500
Calendar Year Deductible
Individual $100 per person Not Applicable to Class I
Family Maximum $300 per family Not Applicable to Class I
BENEFIT HIGHLIGHTS
Class I
Preventive Care 100%
Class II
Basic Restorative 80% after plan deductible
Class III
Major Restorative 50% after plan deductible myCigna.com11
BENEFIT HIGHLIGHTS
Class IV
Orthodontia 50%
Class IV Orthodontia applies only to a Dependent Child less than 19 years of age. .
myCigna.com12
Missing Teeth Limitation There is no payment for replacement of teeth that are missing when a person first becomes insured.
This payment limitation no longer applies after 12 months of continuous coverage.
HC-MTL7 04-10
V1
Covered Dental Expense Covered Dental Expense means that portion of a Dentist’s charge that is payable for a service delivered to a covered person provided:
the service is ordered or prescribed by a Dentist;
is essential for the Necessary care of teeth;
the service is within the scope of coverage limitations;
the deductible amount in The Schedule has been met;
the maximum benefit in The Schedule has not been exceeded;
the charge does not exceed the amount allowed under the Alternate Benefit Provision;
for Class I, II or III the service is started and completed while coverage is in effect, except for services described in the “Benefits Extension” section.
Alternate Benefit Provision If more than one covered service will treat a dental condition, payment is limited to the least costly service provided it is a professionally accepted, necessary and appropriate treatment.
If the covered person requests or accepts a more costly covered service, he or she is responsible for expenses that exceed the amount covered for the least costly service.
Therefore, Cigna recommends Predetermination of Benefits before major treatment begins.
Predetermination of Benefits Predetermination of Benefits is a voluntary review of a Dentist’s proposed treatment plan and expected charges. It is not preauthorization of service and is not required.
The treatment plan should include supporting pre-operative x-rays and other diagnostic materials as requested by Cigna's dental consultant. If there is a change in the treatment plan, a revised plan should be submitted.
Cigna will determine covered dental expenses for the proposed treatment plan. If there is no Predetermination of
Benefits, Cigna will determine covered dental expenses when it receives a claim.
Review of proposed treatment is advised whenever extensive dental work is recommended when charges exceed $200.
Predetermination of Benefits is not a guarantee of a set payment. Payment is based on the services that are actually delivered and the coverage in force at the time services are completed.
Covered Services The following section lists covered dental services. Cigna may agree to cover expenses for a service not listed. To be considered the service should be identified using the American Dental Association Uniform Code of Dental Procedures and Nomenclature, or by description and then submitted to Cigna.
HC-DEN1 04-10
V1
Texas Statutory Provision General Anesthesia and I.V. Sedation Services for Certain Persons Covered Dental Expenses include: Coverage for Medically or Dentally Necessary General Anesthesia and I.V. Sedation Services when performed in a dental office in conjunction with any covered dental procedure, if the individual is unable to undergo dental treatment in a normal office setting or under local anesthesia, and to the extent that the claim is also submitted for payment to any applicable medical carrier for Coordination of Benefits.
HC-DEN310 08-20
Cigna Dental Choice Plan payment for a covered service delivered by a Contracted Provider is the Contracted Fee for that procedure, times the benefit percentage that applies to the class of service, as specified in The Schedule.
The covered person is responsible for the balance of the Contracted Fee.
Plan payment for a covered service delivered by a non- Contracted Provider is the Maximum Reimbursable Charge for that procedure, times the benefit percentage that applies to the class of service, as specified in The Schedule.
myCigna.com13
The covered person is responsible for the balance of the non- Contracted Provider’s actual charge.
HC-DEN288 01-21
V1
Class I Services – Diagnostic and Preventive Clinical oral examination – Only 2 per person per calendar year.
X-rays – Complete series or Panoramic (Panorex) – Only one per person, including panoramic film, in any 36 consecutive months.
Bitewing x-rays – Only 2 charges per person per calendar year.
Prophylaxis (Cleaning), including Periodontal maintenance procedures (following active therapy) – Only 4 per person per calendar year.
Topical application of fluoride (excluding prophylaxis) – Limited to persons less than 19 years old. Only 1 per person per calendar year.
Space Maintainers, fixed unilateral – Limited to nonorthodontic treatment.
HC-DEN3 04-10
V5 M
Class II Services – Basic Restorations Amalgam Filling Composite/Resin Filling Routine Extractions Local anesthetic, analgesic and routine postoperative care for extractions and other oral surgery procedures are not separately reimbursed but are considered as part of the submitted fee for the global surgical procedure.
Palliative (emergency) treatment of dental pain, minor procedures, when no other definitive Dental Services are performed. (Any x-ray taken in connection with such treatment is a separate Dental Service.)
Topical application of sealant, per tooth, on a posterior tooth for a person less than 14 years old - Only 1 treatment per tooth in any 3 calendar years.
HC-DEN163 04-10
V1
Class III Services - Major Restorations, Dentures and Bridgework, Periodontics, Endodontics, Oral Surgery, Prosthodontic Maintenance Crowns Note: Crown restorations are Dental Services only when the tooth, as a result of extensive caries or fracture, cannot be restored with amalgam, composite/resin, silicate, acrylic or plastic restoration.
Porcelain Fused to High Noble Metal Full Cast, High Noble Metal Three-Fourths Cast, Metallic
Removable Appliances Complete (Full) Dentures, Upper or Lower Partial Dentures Lower, Cast Metal Base with Resin Saddles (including any conventional clasps, rests and teeth) Upper, Cast Metal Base with Resin Saddles (including any conventional clasps rests and teeth)
Fixed Appliances Bridge Pontics - Cast High Noble Metal Bridge Pontics - Porcelain Fused to High Noble Metal Bridge Pontics - Resin with High Noble Metal Retainer Crowns - Resin with High Noble Metal Retainer Crowns - Porcelain Fused to High Noble Metal Retainer Crowns - Full Cast High Noble Metal
Prosthesis Over Implant – A prosthetic device, supported by an implant or implant abutment is a Covered Expense.
Replacement of any type of prosthesis with a prosthesis supported by an implant or implant abutment is only payable if the existing prosthesis is at least 60 consecutive months old, is not serviceable and cannot be repaired.
Surgical Removal of Erupted Tooth Requiring Elevation of Mucoperiosteal Flap and Removal of Bone and/or Section of Tooth
Removal of Impacted Tooth, Soft Tissue Removal of Impacted Tooth, Partially Bony Removal of Impacted Tooth, Completely Bony
General Anesthesia – Paid as a separate benefit only when Medically or Dentally Necessary, as determined by Cigna, and when administered in conjunction with complex oral surgical procedures which are covered under this plan.
I.V. Sedation – Paid as a separate benefit only when Medically or Dentally Necessary, as determined by Cigna, and when myCigna.com14 administered in conjunction with complex oral surgical procedures which are covered under this plan.
Osseous Surgery – Flap entry and closure is part of the allowance for osseous surgery and not a separate Dental Service.
Periodontal Scaling and Root Planing – Entire Mouth Root Canal Therapy – Any x-ray, test, laboratory exam or follow-up care is part of the allowance for root canal therapy and not a separate Dental Service.
Adjustments – Complete Denture
Any adjustment of or repair to a denture within 6 months of its installation is not a separate Dental Service.
Recement Bridge
HC-DEN172 07-14
V1
Class IV Services - Orthodontics Each month of active treatment is a separate Dental Service.
Covered Expenses include:
Orthodontic work-up including x-rays, diagnostic casts and treatment plan and the first month of active treatment including all active treatment and retention appliances.
Continued active treatment after the first month.
Fixed or Removable Appliances - Only one appliance per person for tooth guidance or to control harmful habits.
Periodic observation of patient dentition to determine when orthodontic treatment should begin, at intervals established by the dentist, up to four times per calendar year.
The total amount payable for all expenses incurred for orthodontics during a Dependent child's lifetime will not be more than the orthodontia maximum shown in the Schedule.
Payments for comprehensive full-banded orthodontic treatment are made in installments. Benefit payments will be made every 3 months. The first payment is due when the appliance is installed. Later payments are due at the end of each 3-month period. The first installment is 25% of the charge for the entire course of treatment. The remainder of the charge is prorated over the estimated duration of treatment.
Payments are only made for services provided while such child is insured. If insurance coverage ends or treatment ceases, payment for the last 3-month period will be prorated.
HC-DEN6 04-10
V3
Expenses Not Covered Covered Expenses will not include, and no payment will be made for:
services performed solely for cosmetic reasons, except for the treatment of congenital defects in a newborn child.
replacement of a lost or stolen appliance.
replacement of a bridge, crown or denture within 5 years after the date it was originally installed unless: the replacement is made necessary by the placement of an original opposing full denture or the necessary extraction of natural teeth; or the bridge, crown or denture, while in the mouth, has been damaged beyond repair as a result of an injury received while a person is insured for these benefits.
any replacement of a bridge, crown or denture which is or can be made useable according to common dental standards.
procedures, appliances or restorations (except full dentures) whose main purpose is to: change vertical dimension;
diagnose or treat conditions or dysfunction of the temporomandibular joint; stabilize periodontally involved teeth; or restore occlusion.
porcelain or acrylic veneers of crowns or pontics on, or replacing the upper and lower first, second and third molars.
bite registrations; precision or semiprecision attachments; or splinting.
instruction for plaque control, oral hygiene and diet.
dental services that do not meet common dental standards.
services that are deemed to be medical services.
services and supplies received from a hospital.
the surgical placement of an implant body or framework of any type; surgical procedures in anticipation of implant placement; any device, index, or surgical template guide used for implant surgery; treatment or repair of an existing implant; prefabricated or custom implant abutments;
removal of an existing implant.
services for which benefits are not payable according to the "General Limitations" section.
HC-DEX96 10-19
V1 myCigna.com15
General Limitations Dental Benefits No payment will be made for expenses incurred for you or any one of your Dependents:
for or in connection with an Injury arising out of, or in the course of, any employment for wage or profit;
for or in connection with a Sickness which is covered under any workers' compensation or similar law;
for charges made by a Hospital owned or operated by or which provides care or performs services for, the United States Government, if such charges are directly related to a military-service-connected condition;
services or supplies received as a result of dental disease, defect or injury due to an act of war, declared or undeclared;
to the extent that payment is unlawful where the person resides when the expenses are incurred;
for charges which the person is not legally required to pay;
for charges which would not have been made if the person had no insurance;
to the extent that billed charges exceed the rate of reimbursement as described in the Schedule;
for charges for unnecessary care, treatment or surgery;
to the extent that you or any of your Dependents is in any way paid or entitled to payment for those expenses by or through a public program, other than Medicaid;
for or in connection with experimental procedures or treatment methods not approved by the American Dental Association or the appropriate dental specialty society.
HC-DEX1 04-10
V3
Coordination Of This Contract’s Benefits With Other Benefits The Coordination of Benefits (COB) provision applies when a person has health care coverage under more than one plan.
Plan is defined below.
The order of benefit determination rules govern the order in which each plan will pay a claim for benefits. The plan that pays first is called the primary plan. The primary plan must pay benefits in accord with its policy terms without regard to the possibility that another plan may cover some expenses.
The plan that pays after the primary plan is the secondary plan. The secondary plan may reduce the benefits it pays so that payments from all plans equal 100 percent of the total allowable expense.
Definitions
(a) A “plan” is any of the following that provides benefits or services for medical or dental care or treatment. If separate contracts are used to provide coordinated coverage for members of a group, the separate contracts are considered parts of the same plan and there is no COB among those separate contracts.
(1) Plan includes: group, blanket, or franchise accident and health insurance policies, excluding disability income protection coverage; individual and group health maintenance organization evidences of coverage; individual accident and health insurance policies; individual and group preferred provider benefit plans and exclusive provider benefit plans;
group insurance contracts, individual insurance contracts and subscriber contracts that pay or reimburse for the cost of dental care; medical care components of individual and group long-term care contracts; limited benefit coverage that is not issued to supplement individual or group in-force policies;
uninsured arrangements of group or group-type coverage; the medical benefits coverage in automobile insurance contracts; and Medicare or other governmental benefits, as permitted by law.
(2) Plan does not include: disability income protection coverage; the Texas Health Insurance Pool; workers’ compensation insurance coverage; hospital confinement indemnity coverage or other fixed indemnity coverage; specified disease coverage;
supplemental benefit coverage; accident only coverage; specified accident coverage; school accident-type coverages that cover students for accidents only, including athletic injuries, either on a “24-hour” or a “to and from school” basis; benefits provided in long-term care insurance contracts for non-medical services, for example, personal care, adult day care, homemaker services, assistance with activities of daily living, respite care, and custodial care or for contracts that pay a fixed daily benefit without regard to expenses incurred or the receipt of services; Medicare supplement policies; a state plan under Medicaid; a governmental plan that, by law, provides benefits that are in excess of those of any private insurance plan; or other nongovernmental plan; or an individual accident and health insurance policy that is designed to fully integrate with other policies through a variable deductible.
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Each contract for coverage under (a)(1) or (a)(2) is a separate plan. If a plan has two parts and COB rules apply only to one of the two, each of the parts is treated as a separate plan.
(b) “This plan” means, in a COB provision, the part of the contract providing the health care benefits to which the COB provision applies and which may be reduced because of the benefits of other plans. Any other part of the contract providing health care benefits is separate from this plan. A contract may apply one COB provision to certain benefits, such as dental benefits, coordinating only with like benefits, and may apply other separate COB provisions to coordinate other benefits.
The order of benefit determination rules determine whether this plan is a primary plan or secondary plan when the person has health care coverage under more than one plan. When this plan is primary, it determines payment for its benefits first before those of any other plan without considering any other plan’s benefits. When this plan is secondary, it determines its benefits after those of another plan and may reduce the benefits it pays so that all plan benefits equal 100 percent of the total allowable expense.
(c) “Allowable expense” is a health care expense, including deductibles, Coinsurance, and copayments, that is covered at least in part by any plan covering the person. When a plan provides benefits in the form of services, the reasonable cash value of each service will be considered an allowable expense and a benefit paid. An expense that is not covered by any plan covering the person is not an allowable expense. In addition, any expense that a health care provider or physician by law or in accord with a contractual agreement is prohibited from charging a covered person is not an allowable expense.
The following are examples of expenses that are not allowable expenses:
(1) The difference between the cost of a semi-private hospital room and a private hospital room is not an allowable expense, unless one of the plans provides coverage for private hospital room expenses.
(2) If a person is covered by two or more plans that do not have negotiated fees and compute their benefit payments based on the usual and customary fees, allowed amounts, or relative value schedule reimbursement methodology, or other similar reimbursement methodology, any amount in excess of the highest reimbursement amount for a specific benefit is not an allowable expense.
(3) If a person is covered by two or more plans that provide benefits or services on the basis of negotiated fees, an amount in excess of the highest of the negotiated fees is not an allowable expense.
(4) If a person is covered by one plan that does not have negotiated fees and that calculates its benefits or services based on usual and customary fees, allowed amounts, relative value schedule reimbursement methodology, or other similar reimbursement methodology, and another plan that provides its benefits or services based on negotiated fees, the primary plan’s payment arrangement must be the allowable expense for all plans. However, if the health care provider or physician has contracted with the secondary plan to provide the benefit or service for a specific negotiated fee or payment amount that is different than the primary plan’s payment arrangement and if the health care provider’s or physician’s contract permits, the negotiated fee or payment must be the allowable expense used by the secondary plan to determine its benefits.
(5) The amount of any benefit reduction by the primary plan because a covered person has failed to comply with the plan provisions is not an allowable expense.
Examples of these types of plan provisions include second surgical opinions, prior authorization of admissions, and preferred health care provider and physician arrangements.
(d) “Allowed amount” is the amount of a billed charge that a carrier determines to be covered for services provided by a nonpreferred health care provider or physician. The allowed amount includes both the carrier’s payment and any applicable deductible, copayment, or Coinsurance amounts for which the insured is responsible.
(e) “Closed panel plan” is a plan that provides health care benefits to covered persons primarily in the form of services through a panel of health care providers and physicians that have contracted with or are employed by the plan, and that excludes coverage for services provided by other health care providers and physicians, except in cases of emergency or referral by a panel member.
(f) “Custodial parent” is the parent with the right to designate the primary residence of a child by a court order under the Texas Family Code or other applicable law, or in the absence of a court order, is the parent with whom the child resides more than one-half of the calendar year, excluding any temporary visitation.
myCigna.com17
Order Of Benefit Determination Rules When a person is covered by two or more plans, the rules for determining the order of benefit payments are as follows:
(a) The primary plan pays or provides its benefits according to its terms of coverage and without regard to the benefits under any other plan.
(b) Except as provided in (c), a plan that does not contain a COB provision that is consistent with this policy is always primary unless the provisions of both plans state that the complying plan is primary.
(c) Coverage that is obtained by virtue of membership in a group that is designed to supplement a part of a basic package of benefits and provides that this supplementary coverage must be excess to any other parts of the plan provided by the contract holder. Examples of these types of situations are major medical coverages that are superimposed over base plan hospital and surgical benefits, and insurance type coverages that are written in connection with a closed panel plan to provide out-of-network benefits.
(d) A plan may consider the benefits paid or provided by another plan in calculating payment of its benefits only when it is secondary to that other plan.
(e) If the primary plan is a closed panel plan and the secondary plan is not, the secondary plan must pay or provide benefits as if it were the primary plan when a covered person uses a noncontracted health care provider or physician, except for emergency services or authorized referrals that are paid or provided by the primary plan.
(f) When multiple contracts providing coordinated coverage are treated as a single plan under this subchapter, this section applies only to the plan as a whole, and coordination among the component contracts is governed by the terms of the contracts. If more than one carrier pays or provides benefits under the plan, the carrier designated as primary within the plan must be responsible for the plan’s compliance with this subchapter.
(g) If a person is covered by more than one secondary plan, the order of benefit determination rules of this subchapter decide the order in which secondary plans’ benefits are determined in relation to each other. Each secondary plan must take into consideration the benefits of the primary plan or plans and the benefits of any other plan that, under the rules of this contract, has its benefits determined before those of that secondary plan.
(h) Each plan determines its order of benefits using the first of the following rules that apply.
(1) Nondependent or Dependent. The plan that covers the person other than as a Dependent, for example as an Employee, member, policyholder, subscriber, or retiree, is the primary plan, and the plan that covers the person as a Dependent is the secondary plan.
However, if the person is a Medicare beneficiary and, as a result of federal law, Medicare is secondary to the plan covering the person as a Dependent and primary to the plan covering the person as other than a Dependent, then the order of benefits between the two plans is reversed so that the plan covering the person as an Employee, member, policyholder, subscriber, or retiree is the secondary plan and the other plan is the primary plan. An example includes a retired Employee.
(2) Dependent Child Covered Under More Than One Plan. Unless there is a court order stating otherwise, plans covering a Dependent child must determine the order of benefits using the following rules that apply.
(A) For a Dependent child whose parents are married or are living together, whether or not they have ever been married:
(i) The plan of the parent whose birthday falls earlier in the calendar year is the primary plan; or
(ii) If both parents have the same birthday, the plan that has covered the parent the longest is the primary plan.
(B) For a Dependent child whose parents are divorced, separated, or not living together, whether or not they have ever been married:
(i) if a court order states that one of the parents is responsible for the Dependent child’s health care expenses or health care coverage and the plan of that parent has actual knowledge of those terms, that plan is primary. This rule applies to plan years commencing after the plan is given notice of the court decree.
(ii) if a court order states that both parents are responsible for the Dependent child’s health care expenses or health care coverage, the provisions of (h)(2)(A) must determine the order of benefits.
(iii) if a court order states that the parents have joint custody without specifying that one parent has responsibility for the health care myCigna.com18 expenses or health care coverage of the Dependent child, the provisions of (h)(2)(A) must determine the order of benefits.
(iv) if there is no court order allocating responsibility for the Dependent child’s health care expenses or health care coverage, the order of benefits for the child are as follows:
(I) the plan covering the custodial parent;
(II) the plan covering the spouse of the custodial parent;
(III) the plan covering the noncustodial parent; then
(IV) the plan covering the spouse of the noncustodial parent.
(C) For a Dependent child covered under more than one plan of individuals who are not the parents of the child, the provisions of (h)(2)(A) or (h)(2)(B) must determine the order of benefits as if those individuals were the parents of the child.
(D) For a Dependent child who has coverage under either or both parents’ plans and has his or her own coverage as a Dependent under a spouse’s plan, (h)(5) applies.
(E) In the event the Dependent child’s coverage under the spouse’s plan began on the same date as the Dependent child’s coverage under either or both parents’ plans, the order of benefits must be determined by applying the birthday rule in (h)(2)(A) to the Dependent child’s parent(s) and the Dependent’s spouse.
(3) Active, Retired, or Laid-off Employee. The plan that covers a person as an active Employee, that is, an Employee who is neither laid off nor retired, is the primary plan. The plan that covers that same person as a retired or laid-off Employee is the secondary plan. The same would hold true if a person is a Dependent of an active Employee and that same person is a Dependent of a retired or laid-off Employee. If the plan that covers the same person as a retired or laid-off Employee or as a Dependent of a retired or laid-off Employee does not have this rule, and as a result, the plans do not agree on the order of benefits, this rule does not apply. This rule does not apply if (h)(1) can determine the order of benefits.
(4) COBRA or State Continuation Coverage. If a person whose coverage is provided under COBRA or under a right of continuation provided by state or other federal law is covered under another plan, the plan covering the person as an Employee, member, subscriber, or retiree or covering the person as a Dependent of an Employee, member, subscriber, or retiree is the primary plan, and the COBRA, state, or other federal continuation coverage is the secondary plan. If the other plan does not have this rule, and as a result, the plans do not agree on the order of benefits, this rule does not apply. This rule does not apply if (h)(1) can determine the order of benefits.
(5) Longer or Shorter Length of Coverage. The plan that has covered the person as an Employee, member, policyholder, subscriber, or retiree longer is the primary plan, and the plan that has covered the person the shorter period is the secondary plan.
(6) If the preceding rules do not determine the order of benefits, the allowable expenses must be shared equally between the plans meeting the definition of plan. In addition, this plan will not pay more than it would have paid had it been the primary plan.
Effect On The Benefits Of This Plan
(a) When this plan is secondary, it may reduce its benefits so that the total benefits paid or provided by all plans are not more than the total allowable expenses. In determining the amount to be paid for any claim, the secondary plan will calculate the benefits it would have paid in the absence of other health care coverage and apply that calculated amount to any allowable expense under its plan that is unpaid by the primary plan. The secondary plan may then reduce its payment by the amount so that, when combined with the amount paid by the primary plan, the total benefits paid or provided by all plans for the claim equal 100 percent of the total allowable expense for that claim. In addition, the secondary plan must credit to its plan deductible any amounts it would have credited to its deductible in the absence of other health care coverage.
(b) If a covered person is enrolled in two or more closed panel plans and if, for any reason, including the provision of service by a nonpanel provider, benefits are not payable by one closed panel plan, COB must not apply between that plan and other closed panel plans.
Compliance With Federal And State Laws Concerning Confidential Information Certain facts about health care coverage and services are needed to apply these COB rules and to determine benefits payable under this plan and other plans Cigna will comply with federal and state law concerning confidential information for the purpose of applying these rules and determining benefits payable under this plan and other plans covering the myCigna.com19 person claiming benefits. Each person claiming benefits under this plan must give Cigna any facts it needs to apply those rules and determine benefits.
Facility Of Payment A payment made under another plan may include an amount that should have been paid under this plan. If it does Cigna may pay that amount to the organization that made that payment. That amount will then be treated as though it were a benefit paid under this plan. Cigna will not have to pay that amount again. The term “payment made” includes providing benefits in the form of services, in which case “payment made” means the reasonable cash value of the benefits provided in the form of services.
Right Of Recovery If the amount of the payments made by Cigna is more than it should have paid under this COB provision, it may recover the excess from one or more of the persons it has paid or for whom it has paid or any other person or organization that may be responsible for the benefits or services provided for the covered person. The “amount of the payments made” includes the reasonable cash value of any benefits provided in the form of services.
HC-COB121 09-14
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Expenses For Which A Third Party May Be Responsible This plan does not cover:
Expenses incurred by you or your Dependent; (hereinafter individually and collectively referred to as a "Participant,") for which another party may be responsible as a result of having caused or contributed to an Injury or Sickness.
Expenses incurred by a Participant to the extent any payment is received for them either directly or indirectly from a third party tortfeasor or as a result of a settlement, judgment or arbitration award in connection with any automobile medical, automobile no-fault, uninsured or underinsured motorist, homeowners, workers' compensation, government insurance (other than Medicaid), or similar type of insurance or coverage.
Right Of Reimbursement If a Participant incurs a Covered Expense for which, in the opinion of the plan or its claim administrator, another party may be responsible or for which the Participant may receive payment as described above, the plan is granted a right of reimbursement, to the extent of the benefits provided by the plan, from the proceeds of any recovery whether by settlement, judgment, or otherwise.
Lien Of The Plan By accepting benefits under this plan, a Participant:
grants a lien and assigns to the plan an amount equal to the benefits paid under the plan against any recovery made by or on behalf of the Participant which is binding on any attorney or other party who represents the Participant whether or not an agent of the Participant or of any insurance company or other financially responsible party against whom a Participant may have a claim provided said attorney, insurance carrier or other party has been notified by the plan or its agents;
agrees that this lien shall constitute a charge against the proceeds of any recovery and the plan shall be entitled to assert a security interest thereon;
agrees to hold the proceeds of any recovery in trust for the benefit of the plan to the extent of any payment made by the plan.
Additional Terms No adult Participant hereunder may assign any rights that it may have to recover medical expenses from any third party or other person or entity to any minor Dependent of said adult Participant without the prior express written consent of the plan. The plan’s right to recover shall apply to decedents’, minors’, and incompetent or disabled persons’ settlements or recoveries.
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