ESBD_535368_1792008710528_HHS0017021_Attachment 1 Addendum 1 _ Conference Slide Deck.pdf

Pre-Proposal Conference and Subcontracting Plan

Training Service Desk & Deskside Support Services Request for Offer No. HHS0017021 October 13, 2026, at 10:00 a.m. CST

Version 1.20 Review Date 10/02/2025

Introductions

Speakers

• Ron Hurley, Purchaser, HHSC Procurement and Contracting Services

• Cheryl Bradley, VetHUB Coordinator

Topics

• Communication

• Schedule of Events

• Procurement Access

• Procurement Background

• Procurement Requirements

• Proposal Screening and Evaluation

• Reminders

• Subcontracting Plan Training

Communication

Sole Point of Contact All requests, questions, and other communication about the RFO must be made in writing to:

Ron Hurley, CTCD, CTCM HHSC Contract Administration Manager 1100 W. 49th Street, Mail Code 2020 Austin, TX 78756 Email: ron.hurley@hhs.Texas.gov

• All communication related to the RFO must be directed to the sole point of contact, Ron Hurley.

• All communications between Respondents and other HHS staff members concerning the RFO are strictly prohibited.

• Failure to comply with these requirements may result in disqualification of the Respondent’s proposal.

• Exceptions to the Sole Point of Contact (RFO Section 3.3.3):

The only exceptions to the Sole Point of Contact is the VetHUB coordinator, Cheryl Bradley.

Should Respondents have questions regarding proper completion of the Subcontracting Plan, (RFO Section 6.8) the VetHUB Coordinator may be contacted at Cheryl.Bradley@hhs.texas.gov.

mailto:Cheryl.Bradley@hhs.Texas.gov

Schedule of Events Event Date/Time

Solicitation Posting Date to ESBD October 06, 2026

Subcontracting Plan Conference Attendance is Optional October 13, 2026 at 10:00AM

Deadline for Submitting Questions or Request for Clarification

October 14, 2026, at 10:00 AM Central

Time Tentative Date to Responses to Questions or Requests for Clarification Posted on ESBD October 21, 2026

Deadline for Subcontracting Plan Courtesy Review October 22, 2026, at 2:00 PM Central Time

Deadline for Submission of Responses November 03, 2026, at 10:30 AM

Central Time

Evaluation Period November 2026

Anticipated Notice of Award March 2027

Anticipated Contract Start Date August 2027

Procurement Access HHSC will post all official communication regarding this RFO on the following website, including the Notice of Award:

Texas ESBD website at https://www.txsmartbuy.gov/esbd/HHS0017021

HHSC and DSHS reserves the right to cancel this RFO, or to make no award if it determines such action is in the best interest of the State. HHSC and DSHS may, in its discretion, reject any and all proposals or portions thereof.

Note: Google Chrome is recommended when navigating the Electronic State Business Daily (ESBD) website.

https://www.txsmartbuy.gov/esbd/HHS0017021

Procurement Access State of Texas ESBD Webpage

• The RFO and official materials are posted to the State of Texas

ESBD webpages at:

https://www.txsmartbuy.gov/esbd/HHS0017021

• It is the responsibility of the Respondent to periodically check the ESBD website

• All addenda, modifications, and changes to the schedule of events will be posted on ESBD website

Note: Google chrome is recommended when navigating the Electronic State Business Daily (ESBD) website.

https://www.txsmartbuy.gov/esbd/HHS0017021

Procurement Background The Texas Health and Human Services (HHS) System is comprised of more than fifty thousand public servants under two (2) agencies:

HHSC and DSHS. HHSC, as authorized by applicable statute, provides administrative support to certain State agencies such as DSHS and DFPS. Users of the Services described in this solicitation may include State employees, contractors, and volunteers as well as HHSC-designated entities (e.g., private provider staff). The solicitation describes HHSC’s business requirements, technical requirements, service level requirements, and other information related to HHSC’s environment.

Submission Requirements Submission Options Refer to RFO Section 3.6 for Submission Instructions

Option 1 - USBs Option 2-Online Bid Room

Overnight/Express/Priority Mail Hand Delivery HHS Online Bid Room

Health and Human Services Commission

ATTN: Response Coordinator Tower Building Room 108 1100 W. 49th St., MC 2020

Austin, TX 78756

Health and Human Services Commission

ATTN: Response Coordinator Procurement & Contracting

Services Building 1100 W. 49th St., MC 2020

Austin, TX 78756

See Exhibit M, HHS Online Bid Room

Information https://www.hhs.texas.gov/bus iness/contracting-hhs/hhs-online-bid-room https://www.hhs.texas.gov/business/contracting-hhs/hhs-online-bid-room https://www.hhs.texas.gov/business/contracting-hhs/hhs-online-bid-room https://www.hhs.texas.gov/business/contracting-hhs/hhs-online-bid-room https://www.hhs.texas.gov/business/contracting-hhs/hhs-online-bid-room https://www.hhs.texas.gov/business/contracting-hhs/hhs-online-bid-room https://www.hhs.texas.gov/business/contracting-hhs/hhs-online-bid-room https://www.hhs.texas.gov/business/contracting-hhs/hhs-online-bid-room

Section 3.6.3 Submission Checklist Solicitation Consideration and Award Consideration Documents, reference Section

1.2 (Definitions) must be submitted by the deadline for Solicitation Response submissions, reference Section 3.1 (Schedule of Events). Solicitation Consideration Documents will be reviewed as received, and Respondent will not have an opportunity to remedy missed requirements. At its sole discretion, HHSC may request some or all of the Respondents to remedy missing elements of Award Consideration Documents. Those marked “SC” are Solicitation Consideration Documents and those marked “AC” are Award Consideration Documents.

The Solicitation Response must be submitted using one of the approved methods identified in Section 3.6 (Solicitation Response Submission and Delivery). Below are the documents required to be submitted with the Solicitation Response. Where searchable PDF files are required, submission of non-searchable (image only) PDF files may result in disqualification from further consideration for Contract award.

Important Definitions

• Refer to 1.2 Definitions

• “Award Consideration (AC) Documents” means documents Respondent must submit as part of the Solicitation Response to be considered for negotiations or award.

• “Solicitation Consideration (SC) Documents” means documents that must be submitted by Respondent with the Solicitation Response in order to be considered for evaluation and cannot be resubmitted or have errors remedied after the submission due date and time in the Schedule of Events has passed.

To be considered responsive all checklist items must be completed, signed (if required) and submitted in respondent’s response. Section 3.6

Submissions must be received by HHSC no later than:

Tuesday, November 03, 2026, at 10:30 AM CT

Submission Deadline

Proposal Screening & Evaluation

Evaluation and Award Process

• Initial Screening of Minimum Qualifications (see RFO Section 4.2.2, Minimum Qualifications)

• Responses which meet the Minimum Qualifications shall be consistently evaluated and scored in accordance with the evaluation criteria per Exhibit L, Evaluation Tool (See RFO Section 4.2.5, Written Response Evaluation Criteria)

• HHSC may, at its sole discretion, following the execution of Selection Methodology (see Section 4.2.1, Selection Methodology) request BAFOs (see RFO Section 4.2.6, Best and Final Offer (BAFO)) from all Respondents.

Proposal Screening & Evaluation

Evaluation and Award Process

• A Respondent should provide its best offer in its original Solicitation

Response. Respondents should not expect or assume that HHSC will request a BAFO.

• The final selection for award will be based on best value, as determined by this section. This includes any scoring adjustments for outliers, Interviews, best and final offers, oral presentations, demonstrations, site visits, or other additional considerations as specified by this solicitation. Respondents are encouraged to thoroughly review the processes outlined in this section, as it documents the best value considerations to be made by HHSC when selecting a Respondent for negotiation and Contract award.

Reminders

• Read the RFO thoroughly and include all required documents.

• Deadline to Submit Questions: October 14, 2026 @ 10:00 a.m.

CT

• Date Responses to Questions Posted on ESBD: October 21, 2026

• Deadline to Request Subcontracting Plan Courtesy Review:

October 22, 2026 @ 2:00 p.m. CT

• Responses due: November 03, 2026, at 10:30 a.m. CT

• Late submissions will not be considered.

Vendor Questions

• All questions must be submitted in writing to the Purchaser at: Ron.Hurley@hhs.texas.gov

• Refer to RFO Section 3.3.4 (Solicitation Questions, for the format of submitting questions

• Do not submit in PDF, do not password protect.

• Reminder: All additional questions, requests for clarification, etc., are due in writing no later than Wednesday, October 14, 2026, by 10:00 a.m. Central Standard Time.

Closing Comments

• Respondents are responsible for meeting the RFO requirements, including any addenda.

• Respondents must check the ESBD webpage frequently for any addendum that may have been added to this solicitation.

• All Addenda must be signed and submitted with the original response.

• Vendor questions and answers will be posted to the ESBD webpage.

Veteran Heroes United in Business

(VetHUB)

Subcontracting Plan (SP)

Training

Agenda

1. SP Options

2. Self-Performing Declaration

3. Mentor Protégé Program

4. Notification of Subcontracting Opportunity

5. Additional Information

6. Required SP Pages

7. Special Reminders

8. VetHUB Contact Information

05/2026 VetHUB SP Training 23

Texas Government Code and Texas Administrative Code

When a state agency requires a subcontracting plan, the plan becomes a part of the contract solicitation. A bid proposal, offer or other applicable expression of interest must be compliant to be considered responsive.

Texas Government Code Chapter 2161, Subchapter F

34 Texas Administrative Code Section 20.285

05/2026 VetHUB SP Training 24 https://statutes.capitol.texas.gov/?tab=1&code=GV&chapter=GV.2161&artSec=2161.251 https://texas-sos.appianportalsgov.com/rules-and-meetings?$locale=en_US&interface=VIEW_TAC_SUMMARY&queryAsDate=05%2F26%2F2026&recordId=228524

SP Options Subcontracting

Options Subcontracting Definition

Self-Performing Your company will fulfill the entire contract with its own resources, including employees, goods and services.

Mentor-Protégé Relationship Utilizing an approved M/P agreement by CPA. The agreement can be with any state agency or state university.

Notification of Subcontracting Opportunity

Demonstrate your good faith effort to notify two Texas Certified VetHUBs.

05/2026 VetHUB SP Training 25

Section 1: Respondent Information

05/2026 VetHUB SP Training 26

Section 2 & 3: Declaration and Affirmation of Self-Performing

05/2026 VetHUB SP Training 27

Section 4: Respondent’s Subcontracting Opportunities

05/2026 VetHUB SP Training 28

Section 5.1: Subcontracting Opportunity

05/2026 VetHUB SP Training 29

Section 5.2: Mentor-Protégé Program

05/2026 VetHUB SP Training 30

Section 5.3: Notification of Subcontracting Opportunity

05/2026 VetHUB SP Training 31

Section 5.4: Subcontracting Selection

05/2026 VetHUB SP Training 32

Section 6: Affirmation of Prime Contractor for Subcontracting

05/2026 VetHUB SP Training 33

Subcontracting Opportunity Notification Form

05/2026 VetHUB SP Training 34

CMBL

05/2026 VetHUB SP Training 35

Subcontracting Notifications

Respondents must provide a copy of the written notifications sent to the two (2) VetHUB’s. Allowing each of them seven (7) working days to respond to the subcontracting notifications.

05/2026 VetHUB SP Training 36

SP Required Pages

All subcontracting method options require:

Page 2, Section 1: Respondent Information

Page 2, Section 2: Declaration of Self-Performing or Subcontracting

Page 2, Section 3: Affirmation of Self-Performing

Subcontracting

Page 3, Page 3, Section 6: Affirmation of Prime Contractor for Subcontracting

05/2026 VetHUB SP Training 37

Special Reminders

05/2026 VetHUB SP Training 38

Check the Solicitation VetHUB Subcontracting Goal %.

Choose an SP option & provide documentation.

The Commodity Book is the only resource for NIGP or class/item codes.

The CMBL/HUB Directory is a resource to seek out certified active Texas VetHUBs.

SP Courtesy Reviews are available upon written request.

https://commbook.app.cpa.state.tx.us/ https://mycpa.cpa.state.tx.us/tpasscmblsearch/tpasscmblsearch.do

VetHUB Coordinator Contact Information

Cheryl Bradley

Cheryl.Bradley@hhs.texas.gov

512-406-2529

05/2026 VetHUB SP Training 39 mailto:Cheryl.Bradley@hhs.texas.gov

Thank You

05/2026 VetHUB SP Training 40

Attendee Report Attendee Report: HHS0017021 Service Desk and Deskside Support Services Webinar ID: 355-864-099 Attendee details below:

Last Name:

Singh

Forsyth

Koch

Vicedo

McReaken

Valdivieso

Appalaneni

Verma

Pathan

Khan

Saifi

Brodman

Vishal

Javier

Kram

Sharma

First Name:

baljeet

Alan

Jurgen

JM

Doug

Vanessa

Vas

Antriksh

Shagufta

Salik

Faraheem

Kip

Dave

Silva

Mike

Manish

Email Address:

baljeet.s@vtechsolution.com alan.forsyth@prosource.it jkoch@atlassian.com jm@synergystaffing.org dmcreaken@mediariders.com vvaldivieso@apexsystems.com vendorregistration@ardentinc.com antriksh.verma@infostride.com shagufta@abacusservice.com salik.khan@buzzclan.com faraheem.saifi@buzzclan.com

Kip.brodman@insight.com

VishalD@globalsolgroup.com javier@veteransolutionstx.com mkram@sms.com manish.sharma@buzzclan.com 41 mailto:baljeet.s@vtechsolution.com mailto:alan.forsyth@prosource.it mailto:jkoch@atlassian.com mailto:jm@synergystaffing.org mailto:dmcreaken@mediariders.com mailto:vvaldivieso@apexsystems.com mailto:vendorregistration@ardentinc.com mailto:antriksh.verma@infostride.com mailto:shagufta@abacusservice.com mailto:salik.khan@buzzclan.com mailto:faraheem.saifi@buzzclan.com mailto:Kip.brodman@insight.com mailto:VishalD@globalsolgroup.com mailto:javier@veteransolutionstx.com mailto:mkram@sms.com

Attendee Report Continues Webinar ID: 355-864-099 Attendee details below:

Last Name:

Musser

Partridge

BuzzClan

Prasad

Gallo

Offe

Gupta

Sharma

Maiorano

Arora

Duru

Leach

Bell

First Name:

Penny

Chris

Sahil

Ryan

Kari

Etmara

Anshul

Shikha

Branden

Vikas

Paschal

Douglas

Chad

Email Address:

penny.musser@insight.com cpartridge@sms.com sahil.thakur@buzzclan.com ryprasad@teksystems.com

Kari.Gallo@gts-ts.com etmara.offe@insight.com anshul.gupta@buzzclan.com sledbids@tscti.com

Branden.Maiorano@Insight.com govt@elegantsolutions.us paschal@synergystaffing.org douglas.leach@tryfacta.com cbell@mediariders.com mailto:penny.musser@insight.com mailto:cpartridge@sms.com mailto:sahil.thakur@buzzclan.com mailto:ryprasad@teksystems.com mailto:Kari.Gallo@gts-ts.com mailto:Kari.Gallo@gts-ts.com mailto:Kari.Gallo@gts-ts.com mailto:etmara.offe@insight.com mailto:anshul.gupta@buzzclan.com mailto:sledbids@tscti.com mailto:Branden.Maiorano@Insight.com mailto:govt@elegantsolutions.us mailto:paschal@synergystaffing.org mailto:douglas.leach@tryfacta.com