Enclosure 2 ROME RTO2 WFF OM IR.pdf

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DRAFT RFP - Repairs, Operations, Maintenance, and Engineering (ROME) Services - DRAFT RFP Federal contract opportunity
Solicitation number
80GSFC22R0011-DRFP
Issued by
National Aeronautics and Space Administration Goddard Space Center

About this file

This is a draft request for proposal for facilities operations and maintenance, architect-engineering, construction, and information resources services at NASA's Goddard Space Flight Center and Wallops Flight Facility locations. The contractor shall provide services including facilities operations and maintenance, utilities support, custodial work, architect-engineering, construction, and information resources support. Facilities include office buildings, laboratories, clean rooms, integration and test spaces, launch facilities, an airfield, and warehouses. Utilities include electrical power, water, wastewater, storm water, steam, chilled water, gas, fire alarm, and utility control systems. The contractor must support facilities at both the Goddard Space Flight Center in Greenbelt, Maryland and Wallops Flight Facility in Wallops Island, Virginia, including facilities utilized by the Navy at Wallops Flight Facility.

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Enclosure 1 ROME RTO1 Greenbelt OM IR.pdf PDF
Enclosure 4 ROME QA Surveillance Plan.pdf PDF
Enclosure 5 IT Security Management Plan Template.pdf PDF
Attachment I OCI Avoidance Plan Outline.pdf PDF
Attachment L ROME FINANCIAL REPORTING 533.pdf PDF
Attachment M Collective Bargaining Agreement.pdf PDF
M.2 WD CBA 2022-134 Virginia.pdf PDF
Attachment O Wage Determinations SCA.pdf PDF
Appendix 8 - RESERVED.pdf PDF
Appendix 16 Snow Removal Sidewalks GB.pdf PDF
Appendix 4 - List of Facilities final.pdf PDF
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Appendix 7 - Navy SCSC Assets.pdf PDF
Exhibits 1-13A ROME COST.pdf PDF
Attachment A - ROME Contract SOW.pdf PDF
Attachment B IDIQ Cost-Fixed Price Rate Matrix All IDIQ Contract.pdf PDF
Attachment C - List of IAGP.pdf PDF
Attachment D DD254.pdf PDF
Attachment E A-E Const IDIQ Pricing.pdf PDF
Attachment G IT Security Applicable Documents List.pdf PDF
M.1 WD CBA 2022-99 Maryland.pdf PDF
N.1 Davis Bacon Wage Determination MD 20220044.txt TXT text file
O.1 Wage Determination SCA MD 2015-4281.txt TXT text file
Appendix 2 - ROME A-E Specifications.pdf PDF
Appendix 3 - FMD CADD Manual 2021.pdf PDF
Appendix 6 - WFF Asset List and Count.pdf PDF
Appendix 5 - GB Asset Listing and count.pdf PDF
Exhibit 14 ROME Past Perf Questionaire.pdf PDF
Enclosure 3 ROME RTO3 Navy OM IR.pdf PDF
Attachment C1 - GB List of IAGP.pdf PDF
Attachment C2 - Wallops List of IAGP.pdf PDF
Attachment H IT Security Management Plan.pdf PDF
Attachment K Safety and Health Plan.pdf PDF
Attachment N Wage Determinations Building.pdf PDF
N.2 Davis Bacon Wage Determination VA 20220007.txt TXT text file
Appendix 17 Snow Removal Area 100 GB.pdf PDF
Appendix 20 Snow Maps WFF.pdf PDF
Appendix 13 - ROME Position Qualifications.pdf PDF
Appendix 9-SUBMITTAL REGISTER.pdf PDF
Appendix 11 - Application Systems List (Admin and OT).pdf PDF
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Appendix 19 Snow Removal Area 300 and 400 GB.pdf PDF
80GSFC22R0011 Cover Letter.pdf PDF
Attachment D DD254-ROME.pdf PDF
Attachment F Quality Control Plan.pdf PDF
Attachment J Contract Historical Data.pdf PDF
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Enclosure 2 Repairs, Operations, Maintenance, and Engineering

(ROME)

Operations, Maintenance, and Information Resources Services at Wallops Flight Facility

Representative Task Order (RTO) #2 Statement of Work

April 2022

Task Order Number: RTO #2 Modification: 0 Task Name: O&M and IR services at the Wallops site Task Period of Performance: April 15, 2023 – April 14, 2024 Modification Period of Performance: N/A

Contents

Scope of Work

Introduction

Section 1 - Maintenance

1.0 General

1.0.1 Computerized Maintenance Management System (CMMS)

1.0.2 Reliability Centered Maintenance (RCM) Program

1.0.3 Unscheduled Utility Outages

1.0.4 Critical Spares

1.0.5 Emergency Preparedness and Response

1.0.5.1 Disaster Preparedness and Response

1.0.6 Support of NASA-Wide Condition Inspection

1.1 Proactive Maintenance

1.1.1 Preventive Maintenance (PM)

1.1.2 Predictive Testing and Inspection (PT&I)

1.1.3 Scheduled Repairs

1.2 Reactive Maintenance

1.2.1 Trouble Calls (TC)

1.2.2 Repairs

1.2.3 Trouble Call and Repair Response and Completion Requirements

1.3 Maintenance Functions

1.3.1 Mechanical and Fluid Process Systems

1.3.2 Lifting Systems

1.3.3 Welding and Brazing

1.3.4 Lubrication and Hydraulic Systems

1.3.5 Carpentry and Masonry

1.3.6 Electrical Systems and Equipment

1.3.7 Plumbing

1.3.8 Heating, Ventilating, Air Conditioning, and Refrigeration (HVAC/R)

1.3.9 Fire Protection and Life Safety

1.3.10 Pavement Patching

1.3.11 Roofing

1.3.12 Painting

1.4 Central Utilities Maintenance and Operations

1.4.1 Electrical High Voltage Distribution System

1.4.2 Power Monitoring

1.4.3 Storm Drainage

1.4.4 Lightning Protection Systems

1.4.5 Potable Water Wells, Storage Tanks, Treatment and Delivery System

1.4.6 Wastewater Treatment Plant and Sanitary Sewer Collection System

1.4.7 Liquefied Propane Gas Storage and Distribution System

1.4.8 Main Base and Island Emergency Backup Generators and Uninterruptable Power Supplies

(UPS)

Section 2 – Operations

2.0 Work control

2.1 Documentation Libraries for Specified Facilities

2.2 Construction Support

2.3 Operational Readiness Review (ORR) Requirements

2.4 RCM Requirements

2.5 Outage Requirements

2.6 Fire Alarm System Manager Requirements

2.7 Parts and Tool Inventory

2.7.1 Joint Inventory

2.7.2 Inventory Discrepancies

2.7.3 Inventory at Contract Completion

2.8 Heavy Equipment Operator and other site Requirements

2.9 Excavations

2.10 Other Duties

2.11 Utility Meter Requirements

2.12 Service Work Requirements

2.13 Miss Utility

2.14 Energy Management Program Support

2.15 Snow Removal

Section 3 - Information Resources (IR) Services (WFF)

3.0 IR Services

3.0.1 IR Services Project Manager

3.0.2 User support and MOSI

3.0.3 Software Licensing and Maintenance Agreement Subscriptions

3.0.4 Application Administration

3.0.5 Software Installations

3.0.6 Training

3.0.7 Software Enhancements

3.0.8 IT Security Compliance

3.0.9 Routine Data calls for Historical Information

3.1 Administrative Software Applications

3.1.1 CADD As-Builts Model

3.1.2 Geographical Information System (GIS) Model

3.1.3 Archibus Computer Aided Facility Management (CAFM) Model

3.1.4 FMD CADD Manual and SIM Manual

3.1.5 MAXIMO Computerized Maintenance Management System (CMMS)

3.1.6 Prolog Converge Construction Management System

3.1.7 Custom MS Visual Studio and .NET Framework SQL Server Systems

3.1.8 Automated FMDSQL Procedures

3.2 Operational Technology (OT) Systems (WFF)

3.2.1 Tridium Energy Management Control System (EMCS)

3.2.2 Metasys Energy Management Control System

3.2.3 Schweitzer Engineering Laboratories (SEL) Power Monitoring System (PMCS)

3.2.4 WFF Fire Alarm Monitoring System (FAMS)

IR Services Appendices

Scope of Work

This Task Order (TO) Statement of Work (SOW) defines the baseline recurring requirements associated with the facilities operations and maintenance and facilities information resources services at the GSFC Wallops location which together with the contract SOW and appendices constitute the full requirement.

The Government anticipates awarding this task order annually.

Introduction

The National Aeronautics and Space Administration’s Goddard Space Flight Center (GSFC) Wallops Flight Facility (WFF) is located on Virginia’s Eastern Shore. WFF is situated on over 6,187 acres and includes a total of 250 buildings, of which 117 are dedicated to the mission of low-cost NASA and commercial launches and runway airfield operations.

Section 1 - Maintenance

1.0 General

The Contractor shall develop and implement a comprehensive maintenance program to protect the health and safety of personnel, protect the environment, protect and preserve WFF facility capability and capital investment, enable mission performance, and minimize facility life-cycle costs. The maintenance program shall include, but is not limited to:

A. Compliance with NPR 8831.2, Facilities Maintenance and Operations Management

B. Comprehensive facility Reliability Centered Maintenance (RCM) Program

C. Proactive Maintenance, including, but not limited to: Preventive Maintenance (PM), Predictive Testing and Inspection (PT&I), Condition Based Maintenance (CBM), Reliability Centered Maintenance (RCM), and any planned/scheduled repairs associated with facilities, site utility systems, and equipment

D. Reactive maintenance, including, but not limited to, trouble calls (TC) and repairs (Reference SOW Section 1.2.2, Repairs, for the types of repairs performed under this baseline effort)

E. Cognizance of changes in industry practices and implementing necessary changes to the overall maintenance program based on new and/or better practices that would result in more efficient, effective, and reliable facilities, equipment, and systems

F. Performance of maintenance, repair, and utility operation of the facilities listed in the Real Property Inventory (Appendix 4) and collateral equipment including, but not limited to, heating systems, ventilation systems, air conditioning/refrigeration (HVAC/R) systems, site utility systems, plumbing, structures, windows, doors, fire alarms, electrical equipment and systems, boilers, and all equipment for personnel and service elevators

G. Performance of all maintenance services in accordance with NPR 8831.2 and the requirements of this SOW, including, but not limited to:

1. Repairs associated with facilities, utility systems and equipment. The Contractor shall perform all maintenance and repair according to the design specifications, manufacturer's recommendations, and relevant WFF handbooks/procedures unless the COR approves an alternate approach

2. Implementing all necessary procedures to receive, record, and ensure timely processing of work requirements in the Computerized Maintenance Management System (CMMS), as well as to permit tracking of work in progress

3. Plan, estimate, and schedule work to ensure material, labor, and equipment are available to complete work requirements within the required time limits detailed below

4. Scheduling and arranging work to minimize interference with ongoing business and mission, particularly in areas critical to mission support activities

5. Equipment and utility outages by following regular outage procedures. The Government maintained Utility Outage System (UOTS) shall be used by the Contractor for tracking its own maintenance outages and for executing those requested by others. The Contractor shall only shut down equipment in mission critical areas, without prior approval of the Facility Operations Manager (FOM) in cases involving the threat of personal injury or equipment failure. The Contractor shall immediately notify the COR whenever such emergencies occur. Scheduled outages shall be performed under this core effort for both maintenance work by this Contractor as well as construction work by other contractors.

1.0.1 Computerized Maintenance Management System (CMMS)

A. The Contractor shall initiate and maintain records in the CMMS to manage and maintain the full life cycle of all assets. Assets are defined as facilities, buildings, structures, utility systems, roofs, and collateral equipment. Data maintained in the CMMS is Government owned and shall be retained by the Government at the end of the contract and provided to potential Offerors as part of any follow-on procurement. The database currently used is the IBM Maximo Asset Management Version 7.6.1.

The Government will provide the Contractor licenses for use under this contract. The Contractor shall support the Government in testing all CMMS upgrades and modifications. The Contractor shall remain proficient with Maximo and fully-utilize all available capabilities (e.g., Key Performance Indicator [KPI] manager, reporting features) throughout the life of the contract.

B. The Contractor shall utilize the CMMS to perform management of assets, work, services, inventory, procurements, contracts, and scheduling, and to fully populate (real-time) all applicable data fields, including, but not limited to, the fully-burdened cost (e.g., labor) for each work order, labor hours, materials, and inventory. The Contractor is responsible for the integrity of all data input into the CMMS. The Contractor shall submit maintenance reports (Reference DRDs 1.1, Maintenance Data Report, and 1.2, Maintenance Plan Tracking Report) and support all data requests associated with the CMMS records, including the annual Headquarters Scheduled/Unscheduled Maintenance report and annual Cost of Maintenance by Building report.

1.0.1.1 Equipment Inventories and Updates in CMMS

A. The Contractor shall update the CMMS, as required, to correct errors, anomalies, or to make changes/additions identified during the period of performance of this contract including observations made during performance of work orders.

B. The Contractor shall record in the Computerized Maintenance Management System (CMMS) database all work accomplished including a descriptive narrative and labor hours, material used and its cost, and completion date within 24 hours of work completion.

C. The Contractor shall maintain a confined space numbering system coordinated with the Geographic Information System Confined Space Inventory. Contractor shall label confined spaces in accordance with 29 CFR 1910.146 requirements. Labels shall be replaced by the Contractor as needed to ensure they remain legible.

D. The Contractor shall continuously update the CMMS during performance to ensure the CMMS is current, accurate, and complete. The Contractor shall replace labels or tags on equipment that are missing or not readable when completing all PMs (and update the CMMS accordingly), identify equipment configuration changes, errors, or deficiencies in the existing facility structures and utility inventories; and recommend changes and/or improvements to the CMMS to the COR.

E. Assets tracked and recorded by the Contractor in the CMMS shall have a current GOMAR asset number field for each specific asset.

1.0.1.2 Warranty Program in CMMS

A. The Contractor shall manage all warranties and warranty data of assets in the CMMS, including, but not limited to, all warranties for facilities, structures, utilities, new construction, and equipment that have been transferred to the property accounts of the Government, regardless of the source of the warranty. The Contractor shall update the CMMS to reflect all warranties associated with newly installed equipment, including any warranties associated with the installation of replacement parts in existing equipment. The Contractor shall perform all maintenance that is necessary for the warranties to remain in effect.

B. The Contractor shall provide initial responses to all trouble calls on warranted equipment. The Contractor shall take all necessary actions to enforce the warranty.

1.0.2 Reliability Centered Maintenance (RCM) Program

The Contractor shall implement a continuous RCM management program and plan (Reference DRD 1.3, Reliability Centered Maintenance (RCM) Program Plan) for the center’s maintainable assets in accordance with NPR 8831.2, including, but not limited to the following:

A. NASA has performed a tiered analysis of its facilities per NID 8831.124. This has resulted in facilities being designated as Tier 1 (Mission Critical), Tier 2 (Mission Dependent), Tier 3 (Non-Mission Dependent), or Tier 4 (Non-Essential). As part of the RCM program, the Contractor shall adjust the maintenance requirements (PM, PT&I, CBM, RTF) for all assets to align with the tier designation.

B. Determining the most effective maintenance mix, including, but not limited to, run to failure, condition-based maintenance, and interval-based (time, cycles, operating hours) maintenance, and assuring the RCM program progresses in a proactive versus a reactive mode of operation.

C. Providing analyses (e.g., structured methods such as root cause failure analysis and failure modes and effects analysis) and recommendations in a broad range of PT&I technologies including, but not limited to, vibration analysis, motor analysis, thermography, laser alignment, airborne ultrasound, and oil analysis to develop and implement alternative maintenance solutions (e.g., resulting in a reduction of scheduled downtime of equipment, reduction in the number of unexpected failures, and reduction in the type and number of repairs after 1 year ).

D. Utilizing the CMMS for tracking all RCM activities and their effectiveness, including, but not limited to, monitoring, testing, data collection, equipment inventory, equipment warranties, failure codes, and recommended updates to equipment maintenance and associated RCM analysis and trending.

E. Providing training in RCM techniques and procedures for all employees performing RCM analysis.

1.0.3 Unscheduled Utility Outages

The Contractor shall respond to unscheduled utility outages 24 hours a day, 7 days a week, year-round, in accordance with the requirements of SOW Section 1.2.3, Trouble Call and Repair Response and Completion, and report the details of each outage. The Contractor shall notify the COR within one (1) hour of an unscheduled utility outage during normal business hours . The Contractor shall notify the COR by 7:30 a.m. of the next business day for unscheduled utility outages that occur outside normal business hours.

1.0.4 Critical Spares

The Contractor shall collect, catalog, and maintain information in the CMMS on critical spares as they are identified while performing maintenance and repair activities on WFF systems and equipment.

Critical spare items are defined as those parts and/or materials that are essential or critical to the operation of a facility and that may require long lead times to obtain. The Contractor shall replace all critical spares consumed by the Contractor in the course of work under this contract.

1.0.5 Emergency Preparedness and Response

The Contractor shall provide all labor, supervision, tools, materials, equipment, transportation and management coordination necessary to respond to emergency response activities (Reference GPR 8710.2, Goddard Space Flight Center (GSFC) Emergency Management Program (EMP) Plan) provided below (Sections 1.0.8.1). The Contractor’s obligation shall include resolution of unusual or emergency situations. The Contractor may be required to assist NASA, within the general scope of work, in preparation for, or in response to emergencies. Obligations under this requirement may arise when one or more of the criteria at FAR 18.001 occur, enabling NASA to utilize “Emergency Acquisition Flexibilities.”

1.0.5.1 Disaster Preparedness and Response

The Contractor shall respond, as directed by the Emergency Operations Center (EOC), in accordance with GPR 8710.2, Goddard Space Flight Center (GSFC) Emergency Management Program (EMP) Plan, and the Hurricane/ Nor'easter Preparedness Plan For Wallops Flight Facility (WFF), to maintain and protect WFF facilities in the event of manmade (e.g., facility accidents) and natural disasters (e.g., weather events) including, but not limited to, providing ride-out personnel, sandbags, preparing facilities for weather-related events, and removing weather-related debris.

1.0.6 Support of NASA-Wide Condition Inspection

The Contractor shall support the joint GSFC/NASA Headquarters inspection team’s biennial condition inspection of GSFC facilities as outlined in NPR 8831.2. The Contractor shall, at a minimum, review all detailed condition data developed at WFF in the CMMS and prepare summary briefing notes to be reviewed and approved by the COR and ultimately utilized to brief and to indicate problems to the HEADQUARTERS inspectors.

1.1 Proactive Maintenance

The Contractor shall perform all proactive maintenance (PM, RCM, PT&I, CBM, ROI, and any planned/scheduled repairs) as specified in the CMMS and as contained in the ASP. The CMMS establishes the minimum requirements and frequency for all proactive maintenance.

1.1.1 Preventive Maintenance (PM)

The Contractor shall perform the overall PM program to ensure that PMs are planned, prioritized and executed in accordance with the requirements in CMMS and the ASP, including completion of all Safety Critical and Pressure Vessels and Pressurized Systems PMs. The Contractor shall inform the COR, on a weekly basis, of all Safety Critical PMs not completed within the time requirements in CMMS. The Contractor shall report all Pressure Vessels and Pressurized Systems PMs not completed in a timely fashion in accordance with NASA-STD-8719.17, NASA Requirements for Ground-Based Pressure Vessels and Pressurized Systems (PV/S), and to the COR on a monthly basis.

1.1.2 Predictive Testing and Inspection (PT&I)

The Contractor shall perform and analyze all phases of the PT&I program as required in the CMMS, including, but not limited to:

A. Documenting in the CMMS all PT&I “finds” that indicate a change in equipment reliability or service and monitoring the condition of the equipment in such a manner that allows the frequency of testing to be adjusted based on PT&I find rate. NOTE: A “find” is defined as a problem discovered using PT&I that allow a repair to take place before a functional failure, with no unscheduled impact on operations to minimize unscheduled downtime of equipment.

B. Up keeping/updating PT&I equipment as well as providing training as technology changes in the PT&I field.

C. Performing follow-up PT&I on all equipment where corrective action results from a PT&I effort or in the performance of acceptance testing and inspection of new equipment/systems.

D. Applying PT&I technology, when it is advantageous, to validate the quality and effectiveness of repairs. Performing the follow-up PT&I work at a frequency and duration to establish a new baseline for analysis on the equipment/system.

1.1.2.1 Condition Based Maintenance (CBM) Infrastructure Support

The Contractor shall support the Greenbelt and Wallops installation, development, operation and maintenance of infrastructure and hardware required to perform real-time condition monitoring for Condition Based Maintenance, including but not limited to:

A. Configuration and population of data communications, data collection, and data storage using the GSFC historian software.

B. Development of methodology for determining maintenance required based on data collected from existing and proposed instrumentation, using Government supplied software for data collection, historian and asset condition monitoring.

C. Consolidation of existing monitoring and alarming systems, when advantageous, into a common system for alarming and response tracking.

D. Providing technical input and advice to project design teams for standardization of condition-based maintenance instrumentation, communications, and integration into the WFF monitoring infrastructure.

E. Ongoing use of the CBM infrastructure to initiate maintenance based on equipment condition where applicable.

F. Ensuring the integration of graphics and response protocol with the existing Energy Management Control System (EMCS).

G. Continuously reviewing and evaluating assets for application of CBM.

1.1.3 Scheduled Repairs

Any task or work effort that is not an emergency response type, will be planned/scheduled. This includes any repairs required on a system that has not failed and is not an emergency repair, and repairs can be planned/scheduled.

1.2 Reactive Maintenance

The Contractor shall complete all Trouble Calls (TC) and Unscheduled Repairs (hereafter referred to in this section as repair) to restore a facility or component thereof, including collateral (real property) equipment, to a condition substantially equivalent to its originally intended and designed capacity. The Contractor shall, at a minimum, perform the following:

A. Receive and respond to all Trouble Calls and Repairs 24 hours a day, 7 days a week, year-round based on the priorities and response requirements defined below, and in SOW Section 1.2.3, Trouble Call and Repair Response and Completion Requirements.

B. Secure the appropriate functional approvals prior to executing work.

C. Document and record all TC and repair data in the CMMS.

D. Provide the requestor with the necessary information (e.g., work request number, classification of the trouble calls or repair) to ensure the requestor is apprised of work status. The COR will resolve all disagreements between the Contractor and requestor regarding the classification of the work.

1.2.1 Trouble Calls (TC)

The Contractor shall perform the following TCs within the response times required in SOW Section 1.2.3, Trouble Call and Repair Response and Completion Requirements:

A. Routine: Unplanned minor facility problems that are too small to be estimated (usually less than 20 work hours or $2,000).

B. Emergency: Unplanned situations where life safety or damage to property, immediate mission impact or loss of utilities are threatened. The Contractor shall divert resources as necessary and work until the emergency is mitigated and critical systems restored. The Contractor shall stabilize the situation ensuring the emergency will not recur, restore essential services that have been interrupted, and schedule any required follow-on repairs. Emergency TCs are not restricted to a level of effort as are Routine TCs.

1.2.2 Repairs

A. The Contractor shall perform planned repairs or replacements on collateral systems and equipment.

The Contractor shall change the work type of an existing TC in the CMMS to “Repair” if it becomes apparent that the work will require planning. The Contractor shall perform repairs to meet or exceed design intent and original equipment specifications. The Contractor shall consider, when economically feasible, upgraded design or equipment specifications for improved operational performance capabilities. The Contractor shall:

1. Perform all repair work with a rough order of magnitude estimate of less than $10,000 under this annual task.

2. Submit for approval of the COR a brief description explaining the repair work and the approach along with a rough order of magnitude estimate for repairs that are expected to exceed $10,000 for decision as to whether the repair work will be performed under the annual task or as a separate IDIQ task.

B. The Contractor shall prioritize and perform each repair (scheduled or unscheduled) as indicated below within the response times required in SOW Section 1.2.3, Trouble Call and Repair Response and Completion Requirements:

1. Emergency (Priority 1 Unscheduled): The Contractor shall perform Emergency Repairs in accordance with the requirements of an Emergency TC (Reference SOW Section 1.2.1). Once the emergency is mitigated, the remaining repair work shall be downgraded by the Contractor to a lower priority for completion of the repair work.

2. Urgent (Priority 2 Unscheduled): Repairs required for continued facility operation have a serious impact on mission. Repairs shall be completed to ensure continuous operation of the facility and to restore a safe and healthful environment.

3. Priority (Priority 3 Unscheduled): Repairs required to support the mission or as required to meet test project deadlines; significant adverse effect on the mission, life, safety, or environment.

4. Routine (Priority 4 Scheduled): Repairs can be scheduled routinely within the capability of the facilities maintenance organization. Redundancy is available; impact on mission is insignificant.

Repairs are subject to the availability of resources and may be consolidated by facility/zone or as directed by the COR to obtain efficiency of operation.

5. Discretionary (Priority 5 Scheduled): Repairs requested by facility occupants, but not essential to protect, preserve, or restore facilities and equipment; impact on mission is negligible.

6. Deferred (Priority 6 Scheduled): Repairs that may be safely, operationally, and economically postponed; impact on mission is negligible. Repairs should be completed but cannot be scheduled because of higher priority work, funds shortage, or conditions outside the control of the maintenance organization.

1.2.3 Trouble Call and Repair Response and Completion Requirements

The Contractor shall respond and complete all SSRs, TCs and Repairs as follows, unless otherwise agreed to by the COR (NOTE: All times begin at the time the Contractor receives the initial TC or Repair request.):

Priority Response Time Maximum Time to Complete the Work

Emergency, Priority 1 15 minutes 24 hours

Urgent, Priority 2 2 hours 48 hours

Priority, Priority 3 8 hours 7 calendar days

Routine, Priority 4 5 calendar days 13 calendar days

Discretionary, Priority 5 30 calendar days 30 calendar days

1. Emergency Calls (Priority 1). Situations that require immediate action to eliminate hazards to personnel, equipment, or environment; prevent loss or damage to Government property; or to restore essential services that have been interrupted by an unplanned event. The Contractor shall respond to an emergency within 15 minutes following notification of the call for both core and non-core working hours. The Contractor shall stabilize the situation ensuring the emergency will not recur. If further labor and material are required to complete the repair once the emergency is arrested, completion and closing of the TC shall be no later than 24 hours following notification of the emergency call unless stated otherwise within the technical portion of this specification. The following problems are examples of emergencies: major water leaks (plumbing or building envelope), power outage, exposed live electrical wires, clogged and overflowing toilet, inoperable elevator (unless the building has more than one elevator), elevator entrapment, broken out window.

2. Urgent Calls (Priority 2). Situations that do not immediately endanger personnel or threaten to damage property or the environment but would soon inconvenience and affect the health or well-being of personnel or disrupt operational missions or projects. The Contractor shall respond to urgent TC within two (2) hours following notification of the call for both core and non-core working hours. All urgent calls shall be completed, and TC closed no later than 48 hours following notification of the call. The following problems are examples of urgent calls:

Hot/Cold calls, stopped drains, inoperative switches or outlets, tripped breaker, minor piping or roof leaks, non-redundant lighting/lamps.

3. Priority Calls (Priority 3). Work requiring attention ahead of routine work but does not require immediate response. Completion time for a priority call is usually stated by the requester or a mutually agreed date. The Contractor shall respond to priority TC within eight (8) hours following notification of the call for both core and non-core working hours. All priority calls shall be completed and TC closed no later than 4 calendar days following notification of the call.

Occasionally a request will come from directorate or center Management on something that might seem “routine”, but FMD management will elevate it to a Priority 3. This will allow for GSFC management requests to be acted upon promptly. The following problems are examples of priority calls: support for a high visibility event or ceremony, addressing a condition that reflects poorly on GSFC, code compliance corrective actions, replacement of non-urgent light bulbs.

4. Routine Calls (Priority 4). Calls that are not considered emergency, urgent, or priority call. The Contractor shall respond to routine TC within 5 calendar days following notification of the call for both core and non-core working hours. All routine calls shall be completed and TC closed no later than 10 calendar days following notification of the call, unless specified otherwise when issued. Occasionally, the COR will state specific dates or times for routine TC accomplishment, such as providing special maintenance support for other contractors, and other atypical items of work. The following problems are examples of routine calls: maintenance painting, cracked glass replacement, replace ceiling tiles, pothole repair, and cracked sidewalk.

5. Documented Backlog (Priority 5): Issued as a minor repair item that has been identified by the Contractor or by FMD Civil Service personnel that needs to be corrected but can be deferred for 10 to 30 calendar days. The following problems are examples of documented backlog calls:

stained decking, caulking sidewalk, replace carpeting/floor tiles, damaged/broken curbing, pavement markings, touch-up painting.

1.3 Maintenance Functions

The following sections detail specific maintenance requirements and functions to be performed by the Contractor, as required, in support of all work performed under this contract:

1.3.1 Mechanical and Fluid Process Systems

The Contractor shall provide maintenance, repair, and/or overhaul of mechanical and fluid process systems including, but not limited to, machinery; centrifugal, rotary and reciprocating compressors;

miscellaneous pumps; plant instrumentation; and various specialized air compressors and dryer systems used to provide regular shop air, paint spraying air, pneumatic controls. The Contractor shall complete all work in accordance with GPR-1700.8, GSFC Hazard Communication Program, and GPR-8710.8, GSFC

Safety Program Management. Compressed air systems shall be compliant with NASA-Std-8719.17 NASA Requirements for Ground Based Pressure Vessels and Pressurized Systems (PVS)

1.3.2 Lifting Systems

The Contractor shall provide periodic certification, inspection and testing, maintenance, and repairs to elevators, dumbwaiters and bucket lift systems. Post all annual elevator certifications in each elevator.

The Contractor shall perform all inspection and testing in accordance with applicable state and local regulations, in addition to sections of the National Fire Protection Association (NFPA), American National Standards Institute, Inc. (ANSI) Safety Codes, current Occupational Safety and Health Administration (OSHA) regulations, American Society of Mechanical Engineers (ASME) A17.1, Safety Code for Elevators and Escalators, NASA Safety Standard for Lifting Devices and Equipment, NASA-STD 8719.9.

1.3.2.1 Lifting Devices

The Contractor shall perform inspection, testing, maintenance, repair, modification, and equipment replacement, as required, on fixed built-in cranes, hoists, slings, and other lifting devices. The Contractor shall perform inspection for mobile cranes and forklifts in accordance with either original manufacturer's or engineering specifications. The Contractor shall perform all inspections in accordance with the NASA-STD-8719.9, Standard for Lifting Devices and Equipment, GPR-7320.1, Facilities Safety Management Process, and current OSHA regulations.

1.3.3 Welding and Brazing

The Contractor shall perform welding and brazing required for facility mechanical, structural, pressure vessel, and process systems in accordance with GPR-8715.5B, Fire Protection at Goddard Space Flight Center (GSFC), applicable ASME Boiler and Pressure Vessel Code Section IX, ANSI, and American Welding Society (AWS) D1.1, Structural Steel Welding Code, and D1.3, Structural Welding-Sheet Steel.

1.3.4 Lubrication and Hydraulic Systems

The Contractor shall provide maintenance, repair, and/or overhaul of hydraulic and fluid process systems. The Contractor shall complete all work in accordance with GPR-1700.8, GSFC Hazard Communication Program, and GPR-8710.8, GSFC Safety Program Management.

1.3.5 Carpentry and Masonry

The Contractor shall perform carpentry and masonry maintenance and repair in accordance with the definitions, procedures, and applicable specifications. Carpentry work shall include the internal and external maintenance and repairs of structures and components, including doors, windows, floors, ceilings, finish trim, hardware, and exterior finishes. Masonry work shall include the interior and exterior repair and maintenance of structures, components, and paved surfaces, including concrete pads, sidewalks, brick structures, foundations, pavement, concrete cutting, and roadways.

1.3.6 Electrical Systems and Equipment

The Contractor shall perform maintenance and repair of all electrical systems and equipment, including, but not limited to, electrical power distribution systems, facility electrical equipment, service connections, distribution panels, connections, conduits, conductors, grounds, outlets, switches, receptacles, wiring circuit breakers, branch circuits, ground fault circuits, motors, transformers, lighting, and the airfield lighting system. The airfield lighting system is defined to include taxiway lighting, runway lighting, runway end identification (REIL) lights, precision approach path indicator (PAPI) lighting, runway identification signs, vehicle warning crossing lights, recessed runway and taxiway lighting, rotating beacon, 5KV single conductor cable, metal transformer vaults and covers, transformers, lighting fixture mounts, splices, connectors, constant current regulators, arresters, switches, control systems and wiring, relays and associated hardware. The Contractor shall perform all electrical work in accordance with GPR-1700.7B, Electrical Safety. The Contractor shall manage and maintain an inventory of all transformers and update as necessary when changes or replacements occur. The Contractor shall utilize the SD Meyers Transformer spreadsheet for the following required data: Building and location, serial number, gallons, parts per million (ppm) of PCB, manufacture date, and retro-filled dates.

The contractor shall, on a quarterly basis, update the Arc Flash building models based on a list of changes given to the contractor. There are approximately 1900 nodes at WFF with an estimated 5% changing each year. The contractor shall then annually re-run the analyses, update the studies and relabel the equipment as required. Arc Flash analyses and re-labeling associated with changes caused by larger projects may be accomplished by a separate task order under this contract or by the project under a separate contract. When arc flash analyses are performed under a separate contract, the contractor shall merge the data from the project, into the building model maintained by the contractor.

1.3.7 Plumbing

The Contractor shall perform plumbing maintenance and repair for all piping systems in accordance with NASA-STD-8719.17, NASA Requirements for Ground-Based Pressure.

Vessels and Pressurized Systems (PVS), and applicable federal, state, and local codes.

1.3.8 Heating, Ventilating, Air Conditioning, and Refrigeration (HVAC/R)

The Contractor shall operate, maintain, and repair all HVAC/R and HVAC control systems, and associated mechanical equipment, in accordance with applicable HVAC Standards. The Contractor shall provide properly sized temporary air conditioning within three (3) business days of loss of service during the normal cooling months (May to October), unless otherwise directed by the CO or COR. The Contractor shall be fully compliant with the applicable requirements of Section 608 of the Clean Air Act. The Contractor shall perform all tasks required by 40 CFR Part 82 Subpart F Recycling and Emissions Reduction (reference NPR 8570.1, Energy Efficiency and Water Conservation). Ensure safety relief devices of hot water boilers are properly maintained, inspected, and retested or replaced in accordance with NASA-STD-8719.17.

1.3.9 Fire Protection and Life Safety

The Contractor shall provide maintenance, repair, and programming services for the fire protection and life safety systems and equipment, including, but not limited to, fire and smoke detection/alarm and alarm monitoring systems; automatic sprinkler (e.g., wet, dry pipe, pre-action, and deluge system) and standpipe systems, including fire water distribution systems, pumps, and fire hydrants; deluge systems;

gaseous extinguishing systems; dry and wet chemical extinguishing systems; fire and smoke containment systems. The Contractor shall maintain and repair all fire detection equipment in accordance with GPR-8715.5B, Fire Protection Program at GSFC; NFPA 25, Standard for the Inspection, Testing, and Maintenance of Water-Based Fire Protection Systems; NFPA 72, National Fire Alarm and Signaling Code; the manufacturer's recommendations; and NASA-STD-8719.11, Safety Standard for Fire Prevention.

1.3.10 Pavement Patching

The Contractor shall perform temporary and permanent patching of sections of flexible and rigid pavement, pavement marking, the cutout of pavement for utility repairs, and shoring for utility repairs the Contractor shall maintain signs (e.g., street, traffic, building signs, etc.) guardrails, gutters, curbs, ramps, sidewalks, pads, and wheel blocks.

1.3.11 Roofing

The Contractor shall perform roofing and related facility work in accordance with the National Roofing contractors Association (NRCA) Standards. The Contractor shall perform temporary repairs under wet conditions as required to protect Government property and personnel. The Contractor shall complete durable permanent repairs as soon as conditions allow. The Contractor shall coordinate and complete manufacturer’s inspections on roofs to ensure compliance with manufacturer’s warranty. The Contractor shall perform annual roof inspections; these must be completed prior to January 20 of each contract year so that the condition data can be integrated into the annual Facilities Condition Assessment report.

1.3.12 Painting

The Contractor shall provide painting services, including, but not limited to, corrosion control, high performance coatings, architectural, preservation, spot, repair, and pavement marking.

1.4 Central Utilities Maintenance and Operations

The Contractor shall perform the maintenance and operations on the following mission critical central utility systems:

A. Electrical high voltage distribution system

B. Potable water wells, storage tanks, treatment, and delivery system

C. Sanitary sewer collection system

D. Wastewater treatment plant

E. Liquefied propane gas storage and distribution system

F. Power monitoring

G. Storm drainage

H. Main base and island emergency backup generators

I. Lightning protection systems

1.4.1 Electrical High Voltage Distribution System

A. The Contractor shall ensure the safe and efficient operations of the electrical high voltage distribution systems, which includes, but is not limited to, solid-state industrial controls and large contactors and switchgear that operate at voltages up to 15kv; all underground and overhead distribution cables, maintenance holes, switchgear, substations and pad mounted transformers within the range of 15kv, 12.47kv, and 2.4kv primary voltages, including all 600v secondary switchgear and feeders into facilities; the 15 kV feeder up to the incoming Accomack Northampton Electric Cooperative (ANEC) feeder switch.

B. The Contractor shall operate, maintain, construct, repair, and/or replace the electrical systems (including backup systems) and components that comprise the electrical high voltage distribution system. The Contractor shall ensure system and components continuously furnish a steady, fault-free power supply 24 hours a day, 7 days a week, year-round. The Contractor shall perform the following:

1. Scheduling and coordinating electrical power outages using the online Utility Outage Tracking System (UOTS), including, but not limited to, verifying switching procedures and tracking outage requests for construction work, and resolving the use of alternate feeders and emergency generators as needed to facilitate outage requests; minimizing customer outages for proactive work by utilizing planned outages

2. Completing PM, troubleshooting, and repairs of system components including, but not limited to, substation equipment, substation yard fences, routine circuit breaker/transformer relay maintenance, relay adjustments, meter installation and repair, cathodic protection systems, vacuum filling oil transformers, and surge suppression systems

3. Making recommendations for equipment replacement and system improvements

4. Providing a safety watch for personnel performing work in high voltage substations

5. Performing commissioning tests on new installations and witnessing field tests performed by others, as directed by the COR

6. Performing quality assurance checks of high voltage power distribution equipment

7. Verifying all new high voltage distribution system connections, protective device settings, and coordination curves prior to energizing the system

8. Providing coordination and configuration control of breaker settings on all electrical system protective devices

9. Issuing and controlling switch, circuit breaker, cable, and maintenance hole numbers, as required

10. Coordinating with the IR Services CAD and GIS teams on Updating and maintaining all electrical distribution system documentation including, but not limited to, switching diagrams, maintenance hole drawings, protective relay settings and circuit breaker overload settings, and test reports

11. Updating breaker panel schedules (e.g., in configuration controlled drawings, CAD and GIS) as changes are made to the panel board and panel board locations on new installations

12. Reading, validating, and verifying the correct operation of the WFF electrical meters and recording in the Utility Information System (UIS) used to develop cost reports for NASA HEADQUARTERS; implementing a repair action when any meters are found to not be communicating with the energy server or are displaying questionable data; the Contractor shall document all meter readings in the UIS monthly by the last business day of the month.

1.4.2 Power Monitoring

WFF utilizes a Power Monitoring and Control System (PMCS), to collect energy management data and to monitor the status of mission critical elements of the electrical distribution system from various locations across GSFC. The system assists engineers in making planning decisions and in troubleshooting equipment failures caused by power system disturbances. All the equipment is commercial, off-the-shelf hardware and software manufactured by Schweitzer. The Contractor shall provide all material, labor, equipment, and supervision necessary to maintain the system in an operational status.

1.4.3 Storm Drainage

The stormwater system includes all piping, drop inlets, curb inlets, maintenance holes, outfalls, and ditches/swales.

The Contractor shall conduct an annual inspection of the stormwater system to include removal of any foreign matter from stormwater structures including leaves, dirt, and other such debris and perform repairs as necessary. Submit an annual report to the COR that summarizes any findings and actions taken within 30 calendar days of completion of the inspection.

1.4.4 Lightning Protection Systems

These systems comprise the lightning protection systems for all buildings and structures including electrical substations, towers, masts, and antennas. Lightning protection systems are defined to include:

arresters, air terminals, shielding systems, overhead static wires, ground wires, ground rods, grids, plates. and associated hardware.

The Contractor shall:

A. Perform a semiannual inspection, maintenance, and repair of all WFF lightning protection systems

B. Inspect and test facilities that use or store explosives in accordance with NASA Safety Standard NASA-STD 8719.12, Safety Standard for Explosives, Propellants, and Pyrotechnics

C. Complete all work in accordance with the requirements listed in the CMMS and in compliance with all federal, state, and local regulations, codes, and requirements

1.4.5 Potable Water Wells, Storage Tanks, Treatment and Delivery System

The water plants and associated distribution systems provide potable water for WFF. The water plant and distribution systems include pumps, high-rise and ground-level water storage tanks, corrosion control chemicals, chlorination chemicals, chemical feed systems, fire pumps, flow meters and charts, testing, valves, fire hydrants, post indicator valves, valve exercise/lubrication program, and state certification.

The Contractor shall:

A. Operate and maintain the water plants and their associated distribution systems 24 hours a day, 7 days a week, year-round

B. Operate the water plants and their associated distribution systems in accordance with the current Virginia Department of Health permits for the Main Base, Mainland and Island and comply with all local, state, and federal regulatory requirements

C. Conduct an annual hydrant flushing program that tests 100% of hydrants and submit a report to the COR that summarizes any findings and actions taken

D. Conduct an inspection of all water storage tanks at an interval not to exceed (five) 5 years and submit a report to the COR designee that summarizes any findings and actions taken; an initial inspection shall be conducted in contract year one within 90 calendar days of task order start

E. All scheduled work must be completed in accordance with the requirements listed in the CMMS and in compliance with all federal, state, and local regulations, codes, and applicable NASA and GSFC policy directives and procedural requirements as listed in Section 3.1

1.4.6 Wastewater Treatment Plant and Sanitary Sewer Collection System

The wastewater system includes the wastewater treatment plant, collection and distribution system.

The wastewater treatment plant is located on WFF Main Base and also serves the Mainland and Island by way of a interconnecting forced main system. The wastewater plant is defined to include: pumps, lift stations, bi-filter system, UV disinfection digester, grit removal system, commutators, primary clarifier, enclosed sludge drying beds, vacuum truck, sand filters, flow meters, holding tanks, standalone septic systems, drain fields, and chart recorders.

The Contractor shall:

A. Operate and maintain the wastewater treatment plant and collection system 24 hours a day, 7 days a week, year-round

B. Operate and maintain the wastewater treatment plant in accordance with the State approved Wastewater Treatment Plant Operation and Maintenance Manual, the current VPDES permit, and comply with all local, state, and federal regulatory requirements.

C. Remove and dispose of all sludge from the drying beds when required to ensure sufficient operational capacity; disposal of the sludge shall be compliant with all local and state laws

D. Conduct an annual inspection of all wastewater structures and submit a report to the COR that summarizes any findings and actions taken within 30 calendar days of completion of the inspection

1.4.7 Liquefied Propane Gas Storage and Distribution System

Three 60,000 gallon tanks supply liquid propane to the vaporizer, which vaporizes the liquid propane and supplies it through the distribution system to the individual buildings. The propane distribution system consists of approximately five (5) miles of polypropylene piping throughout the main base. The Contractor shall:

A. Monitor, maintain and repair the liquefied propane gas storage and piping system from the storage tanks and distribution piping to include all end user equipment 24 hours a day, 7 days a week, year-round. Ensure safety relief devices are properly maintained, inspected and retested or replaced in accordance with NASA-STD-8719.17.

B. Comply with all National Consensus Codes, federal, state, and local regulations, OSHA, and Environmental regulations

1.4.8 Main Base and Island Emergency Backup Generators and Uninterruptable Power Supplies (UPS)

These are systems which serve as an emergency source for supplying electrical power loads in the event of a service interruption or loss of electrical power and include stationary and mobile electric generator sets, uninterruptible power systems (UPS), energy storage batteries, rectifiers, inverters and associated controls, transfer switching devices, relay synchronizing devices, protective and auxiliary devices, alarms, control devices and systems, conductors, meters, wiring components, grounds and associated hardware.

The Contractor shall:

A. Provide for the operation, maintenance and repair of all emergency power backup systems located at WFF to ensure that emergency backup power is available and operational upon failure or outage of the normal source

B. Maintain all fixed-mounted UPS systems, Inspecting each UPS system every 90 calendar days.

The inspection shall include battery fluid level, leaks, cracks, and deterioration, test for specific gravity and voltage output as well as system current and voltage harmonic content, harmonic content of the ground and neutral currents, noise levels, static switch operation, switch closing time, battery bank current, and voltage output. The Contractor shall test all items under a simulated emergency. All defective batteries shall be replaced upon receipt of PT&I data which projects an imminent failure. The Contractor shall retain all inspection and test reports and enter the data into the CMMS within one (1) business day after the test so that the Government can retrieve the information easily and promptly.

C. Complete work in accordance with the requirements listed in the CMMS, and all work performed in compliance with all federal, state, and local regulations, codes, and requirements.

Section 2 – Operations

2.0 Work control

The contractor shall develop and…

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