Enclosure 1 ROME RTO1 Greenbelt OM IR.pdf

Enclosure 1

Repairs, Operations, Maintenance, and Engineering

(ROME)

Operations and Maintenance and Information Resources Services At Greenbelt Site

Representative Task Order (RTO) #1

Statement of Work April 2022

Task Order Number: RTO #1 Modification: 0 Task Name: O&M and IR services at Greenbelt site Task Period of Performance: April 15, 2023 – April 14, 2024 Modification Period of Performance: N/A

Contents

Scope of Work

Section 1 - Maintenance

1.0 General

1.0.1 Computerized Maintenance Management System (CMMS)

1.0.2 Reliability Centered Maintenance (RCM) Program

1.0.3 Unscheduled Utility Outages

1.0.4 Critical Spares

1.0.5 Emergency Preparedness and Response

1.0.6 Support of NASA-Wide Condition Inspection

1.1 Proactive Maintenance

1.1.1 Preventive Maintenance (PM)

1.1.2 Predictive Testing and Inspection (PT&I)

1.1.3 Scheduled Repairs

1.2 Reactive Maintenance

1.2.1 Trouble Calls (TC)

1.2.2 Repairs

1.2.3 Trouble Call and Repair Response and Completion Requirements

1.3 Maintenance Functions

1.3.1 Mechanical and Fluid Process Systems

1.3.2 Lifting Systems

1.3.3 Lifting Devices

1.3.4 Welding and Brazing

1.3.5 Lubrication and Hydraulic Systems

1.3.6 Carpentry and Masonry

1.3.7 Electrical Systems and Equipment

1.3.8 Plumbing

1.3.9 Heating, Ventilating, Air Conditioning, and Refrigeration (HVAC/R)

1.3.10 Fire Protection and Life Safety

1.3.11 Pavement Patching

1.3.12 Roofing

1.3.13 Painting

1.3.14 Rigging Services

1.4 Central Utilities Maintenance and Operations

1.4.1 Electrical High Voltage Distribution System

1.4.2 Power Monitoring

1.4.3 Lightning Protection Systems

Section 2 - Operations

2.0 General

2.0.1 Installation-Accountable Government Property, Materials, and Services

2.0.2 General Purpose Equipment

2.0.3 Radio Communications

2.0.4 Documentation Libraries for Specified Facilities

2.0.5 Construction Support

2.0.6 Operational Readiness Review (ORR) Requirements

2.0.7 Data and Plans – Records, Reports, and Work Plans

2.0.8 RCM Requirements

2.0.9 Outage Requirements

2.0.10 Fire Alarm System Manager Requirements

2.0.11 Parts and Tool Inventory

2.0.12 Heavy Equipment Operator and Other Site Requirements

2.0.13 Excavations

2.0.14 Other Duties

2.0.15 Utility Meter Requirements

2.0.16 Service Request Requirements

2.0.17 Chemical Treatment

2.0.18 Miss Utility

2.0.19 Energy Management Program Support

2.0.20 Security

2.0.21 Work Reception Desk

2.0.22 Central Power Plant

2.0.23 Snow Removal

2.0.24 Configuration Control

2.0.24.1 Redlines/As-Build Updates

2.0.25 Technical Reference Library

Section 3 - Information Resources (IR) Services (GBLT)

3.0 IR Services

3.0.1 IR Services Project Manager

3.0.2 User Support and MOSI

3.0.3 Software Licensing and Maintenance Agreement Subscriptions

3.0.4 Application Administration

3.0.5 Software Installations

3.0.6 Training

3.0.7 Software Enhancements

3.0.8 IT Security Compliance

3.0.9 Routine Data Calls for Historical Information

3.1 Administrative Software Applications

3.1.1 CADD As-Builts Model

3.1.2 Geographical Information System (GIS) Model

3.1.3 Archibus Computer Aided Facility Management (CAFM) Model

3.1.4 FMD CADD Manual and SIM Manual

3.1.5 MAXIMO Computerized Maintenance Management System (CMMS)

3.1.6 Prolog Converge Construction Management System

3.1.7 Custom MS Visual Studio and .NET Framework SQL Server Systems

3.1.8 Automated FMDSQL Procedures

3.2 Operational Technology (OT) Systems (GBLT)

3.2.1 Energy Management Control System (EMCS)

3.7.1 Plant Control System (PCS)

3.7.2 GBLT Fire Alarm Monitoring System (FAMS)

IR Services Appendices

Scope of Work

This Task Order (TO) Statement of Work (SOW) defines the baseline recurring requirements associated with the facilities operations and maintenance and facilities information resources services at the GSFC Greenbelt site which, together with the contract SOW and appendices, constitute the full requirement.

The Government anticipates awarding this task order annually.

Section 1 - Maintenance

1.0 General

The Contractor shall develop and implement a comprehensive maintenance program to protect the health and safety of personnel, protect the environment, protect and preserve GFSC facility capability and capital investment, enable mission performance, and minimize facility lifecycle costs. The maintenance program shall include, but is not limited to:

A. Compliance with NPR 8831.2, Facilities Maintenance and Operations Management

B. Comprehensive facility Reliability Centered Maintenance (RCM) Program

C. Proactive Maintenance, including, but not limited to, Preventive Maintenance (PM), Predictive Testing and Inspection (PT&I), Condition Based Maintenance (CBM), Reliability Centered Maintenance (RCM), and any planned/scheduled repairs associated with facilities, site utility systems and equipment

D. Reactive maintenance, including, but not limited to, Trouble Calls and Repairs (Reference SOW Section 1.2.2, Repairs, for the types of repairs performed under this baseline effort)

E. Cognizance of changes in industry practices and implementing necessary changes to the overall maintenance program based on new and/or better practices that would result in more efficient, effective, and reliable facilities, equipment, and systems

F. Performance of maintenance, repair, and utility operation of the facilities listed in the Real Property Inventory (Appendix 4) and collateral equipment including, but not limited to, heating systems, ventilation systems, air conditioning/refrigeration (HVAC/R) systems, site utility systems, plumbing, structures, windows, doors, fire alarms, electrical equipment and systems, boilers, and all equipment for personnel and service elevators

G. Performance of all maintenance services in accordance with NPR 8831.2 and the requirements of this SOW, including, but not limited to:

1. Repairs associated with facilities, utility systems, and equipment; the Contractor shall perform all maintenance and repair per the design specifications, manufacturer's recommendations, and relevant GFSC handbooks/procedures unless the COR approves an alternate approach

2. Implementing all necessary procedures to receive, record, and ensure timely processing of work requirements in the Computerized Maintenance Management System (CMMS), as well as to permit tracking of work in progress

3. Plan, estimate, and schedule work to ensure material, labor, and equipment are available to complete work requirements within the required time limits detailed below

4. Scheduling and arranging work to minimize interference with ongoing business and mission, particularly in areas critical to mission support activities

5. Equipment and utility outages by following regular outage procedures. The Government maintained Utility Outage System (UOTS) shall be used by the Contractor for tracking its own maintenance outages and for executing those requested by others. The Contractor shall only shut down equipment in mission critical areas without prior approval of the Facility Operations Manager (FOM) in cases involving the threat of personal injury or equipment failure. The Contractor shall immediately notify the COR whenever such emergencies occur. Scheduled outages shall be performed under this core effort for both maintenance work by this Contractor as well as construction work by other contractors. All work must be in accordance with 220-PG-8800.1.5 or most current.

1.0.1 Computerized Maintenance Management System (CMMS)

A. The Contractor shall initiate and maintain records in the CMMS to manage and maintain the full lifecycle of all assets. Assets are defined as facilities, buildings, structures, utility systems, roofs, and collateral equipment. Data maintained in the CMMS is Government owned and shall be retained by the Government at the end of the contract and provided to potential Offerors as part of any follow-on procurement. The database currently used is the IBM Maximo Asset Management Version 7.6.1. The Government will provide the Contractor licenses for use under this contract. The Contractor shall support the Government in testing all CMMS upgrades and modifications. The Contractor shall remain proficient with Maximo and fully-utilize all available capabilities (e.g., Key Performance Indicator [KPI] manager, reporting features) throughout the life of the contract. FMD requires the CMMS to be accurate and updated in a timely manner to properly document and track ALL WORK performed by the Contractor from generation to completion.

B. The Contractor shall utilize the CMMS to perform management of assets, work, services, inventory, procurements, contracts, and scheduling, and to fully populate (real-time) all applicable data fields, including, but not limited to, the fully-burdened cost (e.g., labor) for each work order, labor hours, materials, and inventory. The Contractor is responsible for the integrity of all data input into the CMMS. The Contractor shall submit maintenance reports (Reference DRDs 1.1, Maintenance Data Report, and 1.2, Maintenance Plan Tracking Report) and support all data requests associated with the CMMS records, including the annual Headquarters Scheduled/Unscheduled Maintenance report and annual Cost of Maintenance by Building report.

1.0.1.1 Equipment Inventories and Updates in CMMS

A. The Contractor shall update the CMMS, as required, to correct errors, anomalies, or to make changes/additions identified during the period of performance of this contract, including observations made during performance of work orders

B. The Contractor shall record in the Computerized Maintenance Management System (CMMS) database all work accomplished including a descriptive narrative and labor hours, material used and its cost, and completion date within 24 hours of work completion

C. The Contractor shall maintain a confined space numbering system coordinated with the Geographic Information System Confined Space Inventory, labelling confined spaces in accordance with 29 CFR 1910.146 requirements; labels shall be replaced by the Contractor as needed to ensure they remain legible

D. The Contractor shall continuously update the CMMS during performance to ensure the CMMS is current, accurate, and complete; replacing labels or tags on equipment that are missing or not readable when completing all PMs (and update the CMMS accordingly), identify equipment configuration changes, errors, or deficiencies in the existing facility structures and utility inventories; and recommend changes and/or improvements to the CMMS to the COR

E. Assets tracked and recorded by the Contractor in the CMMS shall have a current GOMAR asset number field for each specific asset

1.0.1.2 Warranty Program in CMMS

A. The Contractor shall manage all warranties and warranty data of assets in the CMMS, including, but not limited to, all warranties for facilities, structures, utilities, new construction, and equipment that have been transferred to the property accounts of the Government, regardless of the source of the warranty. The Contractor shall update the CMMS to reflect all warranties associated with newly installed equipment, including any warranties associated with the installation of replacement parts in existing equipment. The Contractor shall perform all maintenance that is necessary for the warranties to remain in effect.

B. The Contractor shall provide initial responses to all trouble calls on warranted equipment. The Contractor shall take all necessary actions to enforce the warranty.

1.0.2 Reliability Centered Maintenance (RCM) Program

The Contractor shall implement a continuous RCM (Reliability Centered Maintenance) program and plan, for the center’s maintainable assets in accordance with NPR 8831.2, including, but not limited to the following:

A. NASA has performed a tiered analysis of its facilities, per NID 8831.124. This has resulted in facilities being designated as Tier 1 (Mission Critical), Tier 2 (Mission Dependent), Tier 3 (Non- Mission Dependent), or Tier 4 (Non-Essential). As part of the RCM program, the Contractor shall adjust the maintenance requirements (PM, PT&I, CBM, RTF) for all assets to align with the tier designation.

B. Determining and implementing the most effective maintenance mix, including, but not limited to, run to failure, condition-based maintenance, and interval based (time, cycles, operating hours) maintenance, and assuring the RCM program progresses in a proactive versus a reactive mode of operation

C. Providing analyses (e.g., structured methods such as root cause failure analysis and failure modes and effects analysis) and recommendations in a broad range of PT&I technologies including, but not limited to, vibration analysis, motor analysis, thermography, laser alignment, airborne ultrasound, and oil analysis to develop and implement alternative maintenance solutions (e.g., resulting in a reduction of scheduled downtime of equipment, reduction in the number of unexpected failures, and reduction in the type and number of repairs after one year).

D. Utilizing the CMMS for tracking all RCM activities and their effectiveness, including, but not limited to, monitoring, testing, data collection, equipment inventory, equipment warranties, failure codes, and recommended updates to equipment maintenance and associated RCM analysis and trending

E. Providing training in RCM techniques and procedures for all employees performing RCM analysis

1.0.3 Unscheduled Utility Outages

The Contractor shall respond to unscheduled utility outages 24 hours a day, seven days a week, year-around in accordance with the requirements of SOW Section 1.2.3, Trouble Call and Repair Response and Completion, and report the details of each outage. The Contractor shall notify the COR within one

(1) hour of an unscheduled utility outage during normal business hours. The Contractor shall notify the COR by 7:30 a.m. Eastern of the next business day for unscheduled utility outages that occur outside normal business hours.

1.0.4 Critical Spares

Currently GSFC does not inventory any critical spares. Once the critical spares are acquired, the Contractor shall collect, catalog, and maintain information in the CMMS on critical spares as they are identified while performing maintenance and repair activities on GSFC systems and equipment. Critical spare items are defined as those parts and/or materials that are essential or critical to the operation of a facility and that may require long lead times to obtain. The Contractor shall replace all critical spares consumed by the Contractor in the course of work under this contract.

1.0.5 Emergency Preparedness and Response

The Contractor shall provide all labor, supervision, tools, materials, equipment, transportation, and management coordination necessary to respond to emergency response activities (reference GPR 8710.2, Goddard Space Flight Center Emergency Management Program [EMP] Plan). The Contractor’s obligation shall include resolution of unusual or emergency situations. The Contractor may be required to assist NASA, within the general scope of work, in preparation for, or in response to emergencies.

Obligations under this requirement may arise when one or more of the criteria at FAR 18.001 occur, enabling NASA to utilize “Emergency Acquisition Flexibilities.”

1.0.5.1 Disaster Preparedness and Response

The Contractor shall respond, as directed by the Emergency Operations Center (EOC), in accordance with GPR 8710.2, Goddard Space Flight Center (GSFC) Emergency Management Program (EMP) Plan, and the Hurricane/Nor'easter Preparedness Plan For Goddard Space Flight Center (GSFC), to maintain and protect GSFC facilities in the event of human-made (e.g., facility accidents) and natural disasters (e.g., weather events) including, but not limited to, providing ride-out personnel, sandbags, preparing facilities for weather-related events, removing weather-related debris.

1.0.6 Support of NASA-Wide Condition Inspection

The Contractor shall support the joint GSFC/NASA Headquarters inspection team’s biennial condition inspection of GSFC facilities as outlined in NPR 8831.2. The Contractor shall, at a minimum, review all detailed condition data developed at GSFC in the CMMS and prepare summary briefing notes to be reviewed and approved by the COR and ultimately utilized to brief and to indicate problems to the NASA Headquarters inspectors.

1.1 Proactive Maintenance

The Contractor shall perform all proactive maintenance (PM, RCM, PT&I, CBM, ROI, and any planned/scheduled repairs) as specified in the CMMS and as contained in the AWP. The CMMS establishes the minimum requirements and frequency for all proactive maintenance.

1.1.1 Preventive Maintenance (PM)

The Contractor shall perform the overall PM program to ensure that PMs are planned, prioritized, and executed in accordance with the requirements in CMMS and the AWP, including completion of all Safety Critical and Pressure Vessels and Pressurized Systems PMs. The Contractor shall inform the COR, on a weekly basis, of all Safety Critical PMs not completed within the time requirements in CMMS. The Contractor shall report all Pressure Vessels and Pressurized Systems PMs not completed in a timely fashion in accordance with NASA-STD-8719.17, NASA Requirements for Ground-Based Pressure Vessels and Pressurized Systems (PV/S), and to the COR on a monthly basis.

1.1.2 Predictive Testing and Inspection (PT&I)

The Contractor shall perform and analyze all phases of the PT&I program as required in the CMMS, including, but not limited to:

A. Documenting in the CMMS all PT&I “finds” that indicate a change in equipment reliability or service and monitoring the condition of the equipment in such a manner that allows the frequency of testing to be adjusted based on PT&I find rate; NOTE: A “find” is defined as a problem discovered using PT&I that allow a repair to take place before a functional failure, with no unscheduled impact on operations to minimize unscheduled downtime of equipment

B. Maintaining/updating PT&I equipment as well as providing training as technology changes in the PT&I field

C. Performing follow-up PT&I on all equipment where corrective action results from a PT&I effort or in the performance of acceptance testing and inspection of new equipment/systems

D. Applying PT&I technology, when it is advantageous, to validate the quality and effectiveness of repairs; performing the follow-up PT&I work at a frequency and duration to establish a new baseline for analysis on the equipment/system

1.1.2.1 Condition Based Maintenance (CBM) Infrastructure Support

The Contractor shall support the Greenbelt installation, development, operation, and maintenance of infrastructure and hardware required to perform real-time condition monitoring for Condition Based Maintenance, including but not limited to:

A. Configuration and population of data communications, data collection, and data storage using the GSFC historian software

B. Development of methodology for determining maintenance required based on data collected from existing and proposed instrumentation, using Government supplied software for data collection, historian, and asset condition monitoring

C. Consolidation of existing monitoring and alarming systems, when advantageous, into a common system for alarming and response tracking

D. Providing technical input and advice to project design teams for standardization of condition based maintenance instrumentation, communications, and integration into the GSFC monitoring infrastructure

E. Ongoing use of the CBM infrastructure to initiate maintenance based on equipment condition where applicable

F. Ensuring the integration of graphics and response protocol with the existing Energy Management Control System (EMCS)

G. Continuously reviewing and evaluating assets for application of CBM

1.1.3 Scheduled Repairs

Any task or work effort that is not an emergency response type, will be planned/scheduled. This includes any repairs required on a system that has not failed and is not an emergency repair, and repairs can be planned/scheduled.

1.2 Reactive Maintenance

The Contractor shall complete all Trouble Calls and Unscheduled Repairs (hereafter referred to in this section as repair) to restore a facility or component thereof, including collateral (real property) equipment, to a condition substantially equivalent to its originally intended and designed capacity. The Contractor shall, at a minimum, perform the following:

A. Receive and respond to all Trouble Calls and Repairs 24 hours a day, seven days a week, year-round based on the priorities and response requirements defined below, and in SOW Section 1.2.3, Trouble Call and Repair Response and Completion Requirements

B. Secure the appropriate functional approvals prior to executing work

C. Document and record all Trouble Call and Repair data in the CMMS

D. Provide the requestor with the necessary information (e.g., work request number, classification of the Trouble Call or Repair) to ensure the requestor is apprised of work status; the COR will resolve all disagreements between the Contractor and requestor regarding the classification of the work

1.2.1 Trouble Calls (TC)

The Contractor shall perform the following TCs within the response times required in SOW Section 1.2.3, Trouble Call and Repair Response and Completion Requirements:

A. Routine: Unplanned minor facility problems that are too small to be estimated (usually less than 20 work hours or $2,000)

B. Emergency: Unplanned situations where life safety or damage to property, immediate mission impact, or loss of utilities are threatened. The Contractor shall divert resources as necessary and work until the emergency is mitigated and critical systems restored. The Contractor shall stabilize the situation ensuring the emergency will not recur, restore essential services that have been interrupted, and schedule any required follow-on repairs. Emergency TCs are not restricted to a level of effort as are Routine TCs.

1.2.2 Repairs

A. The Contractor shall perform planned repairs or replacements on collateral systems and equipment. The Contractor shall change the work type of an existing TC in the CMMS to “Repair” if it becomes apparent that the work will require planning. The Contractor shall perform repairs to meet or exceed design intent and original equipment specifications. The Contractor shall consider, when economically feasible, upgraded design or equipment specifications for improved operational performance capabilities. The Contractor shall:

1. Perform all repair work with a rough order of magnitude estimate of less than $10,000 under this annual task

2. Submit for approval of the COR a brief description explaining the repair work and the approach along with a rough order of magnitude estimate for repairs that are expected to exceed $10,000 for decision as to whether the repair work will be performed under the annual task or as a separate Indefinite Delivery, Indefinite Quantity (IDIQ) TO

B. The Contractor shall prioritize and perform each Repair (scheduled or unscheduled) as indicated below within the response times required in SOW Section 1.2.3, Trouble Call and Repair Response and Completion Requirements:

1. Emergency (Priority 1 Unscheduled): The Contractor shall perform Emergency Repairs in accordance with the requirements of an Emergency TC (Reference SOW Section 1.2.1). Once the emergency is mitigated, the remaining repair work shall be downgraded by the Contractor to a lower priority for completion of the repair work.

2. Urgent (Priority 2 Unscheduled): Repairs required for continued facility operation have a serious impact on mission; repairs shall be completed to ensure continuous operation of the facility and to restore a safe and healthful environment

3. Priority (Priority 3 Unscheduled): Repairs required to support the mission or as required to meet test project deadlines; significant adverse effect on the mission, life, safety, or environment

4. Routine (Priority 4 Scheduled): Repairs can be scheduled routinely within the capability of the facilities maintenance organization. Redundancy is available; impact on mission is insignificant. Repairs are subject to the availability of resources and may be consolidated by facility/zone or as directed by the COR to obtain efficiency of operation.

5. Discretionary (Priority 5 Scheduled): Repairs requested by facility occupants, but not essential to protect, preserve, or restore facilities and equipment; impact on mission is negligible

6. Deferred (Priority 6 Scheduled): Repairs that may be safely, operationally, and economically postponed; impact on mission is negligible. Repairs should be completed but cannot be scheduled because of higher priority work, funds shortage, or conditions outside the control of the maintenance organization

1.2.3 Trouble Call and Repair Response and Completion Requirements

The Contractor shall respond and complete all SSRs, TCs, and repairs as follows, unless otherwise agreed to by the COR (NOTE: All times begin at the time the Contractor receives the initial TC or repair request):

Priority Response Time Maximum Time to Complete the Work

Emergency, Priority 1 15 minutes 24 hours Urgent, Priority 2 2 hours 48 hours Priority, Priority 3 8 hours 7 calendar days Routine, Priority 4 5 calendar days 13 calendar days

Discretionary, Priority 5 30 calendar days 30 calendar days

Emergency Calls (Priority 1). Situations that require immediate action to eliminate hazards to personnel, equipment, or environment; prevent loss or damage to Government property; or to restore essential services that have been interrupted by an unplanned event. The Contractor shall respond to an emergency within 15 minutes following notification of the call for both core and non-core working hours. The Contractor shall stabilize the situation ensuring the emergency will not recur. If further labor and material are required to complete the repair once the emergency is arrested, completion and closing of the TC shall be no later than 24 hours following notification of the emergency call unless stated otherwise within the technical portion of this specification. The following problems are examples of emergencies: major water leaks (plumbing or building envelope), power outage, exposed live electrical wires, clogged and overflowing toilet, inoperable elevator (unless the building has more than one elevator), elevator entrapment, broken out window.

Urgent Calls (Priority 2). Situations that do not immediately endanger personnel or threaten to damage property or the environment but would soon inconvenience and affect the health or well-being of personnel or disrupt operational missions or projects. The Contractor shall respond to urgent TC within two (2) hours following notification of the call for both core and non-core working hours. All urgent calls shall be completed, and TC closed no later than 48 hours following notification of the call. The following problems are examples of urgent calls:

hot/cold calls, stopped drains, inoperative switches or outlets, tripped breaker, minor piping or roof leaks, non-redundant lighting/lamps.

Priority Calls (Priority 3). Work requiring attention ahead of routine work but does not require immediate response. Completion time for a priority call is usually stated by the requester or a mutually agreed date. The Contractor shall respond to priority TC within eight (8) hours following notification of the call for both core and non-core working hours. All priority calls shall be completed, and TC closed no later than seven (7) calendar days following notification of the call. Occasionally, a request will come from directorate or center Management on something that might seem routine, but FMD management will elevate it to a Priority 3. This will allow for GSFC management requests to be acted upon promptly. The following problems are examples of priority calls: support for a high visibility event or ceremony, addressing a condition that reflects poorly on GSFC, code compliance corrective actions, replacement of non-urgent light bulbs.

Routine Calls (Priority 4). Calls that are not considered emergency, urgent, or priority call. The Contractor shall respond to routine TC within five (5) calendar days following notification of the call for both core and non-core working hours. All routine calls shall be completed, and TC closed no later than 13 calendar days following notification of the call, unless specified otherwise when issued. Occasionally, the COR will state specific dates or times for routine TC accomplishment, such as providing special maintenance support for other contractors, and other atypical items of work. The following problems are examples of routine calls: maintenance painting, cracked glass replacement, replace ceiling tiles, pothole repair, cracked sidewalk.

Discretionary (Priority 5): Issued as a minor repair item that has been identified by the Contractor or by FMD Civil Service personnel that needs to be corrected but can be deferred for 10 to 30 calendar days. The following problems are examples of documented backlog calls:

stained decking, caulking sidewalk, replace carpeting/floor tiles, damaged/broken curbing, pavement markings, touch-up painting.

1.3 Maintenance Functions

The following sections detail specific maintenance requirements and functions to be performed by the Contractor, as required, in support of all work performed under this contract:

1.3.1 Mechanical and Fluid Process Systems

The Contractor shall provide maintenance, repair, and/or overhaul of mechanical and fluid process systems including, but not limited to, machinery; centrifugal, rotary and reciprocating compressors;

miscellaneous pumps; plant instrumentation; electrical equipment and components; various specialized air compressors and dryer systems used to provide regular shop air, and pneumatic controls. The Contractor shall complete all work in accordance with GPR-1700.8, GSFC Hazard Communication Program, and GPR-8710.8, GSFC Safety Program Management.

1.3.2 Lifting Systems

The Contractor shall provide periodic certification, inspection and testing, maintenance, and repairs to elevators, dumbwaiters, and mechanical-lift systems. Post all annual elevator certifications in each elevator. The Contractor shall perform all inspection and testing in accordance with applicable state and local regulations, in addition to sections of the National Fire Protection Association (NFPA), American National Standards Institute, Inc. (ANSI) Safety Codes, current Occupational Safety and Health Administration (OSHA) regulations, American Society of Mechanical Engineers (ASME) A17.1, Safety Code for Elevators and Escalators, NASA Safety Standard for Lifting Devices and Equipment, NASA-STD 8719.9.

1.3.3 Lifting Devices

The Contractor shall perform inspection, testing, maintenance, repair, modification, and equipment replacement, as required, on fixed built-in cranes, hoists, slings, and other lifting devices listed in the Appendix 5 List of Assets. The Contractor shall perform inspection for mobile cranes and forklifts in accordance with either original manufacturer's or engineering specifications. The Contractor shall perform all inspections in accordance with the NASA-STD-8719.9, Standard for Lifting Devices and Equipment, GPR 8719.1 ,and GPR-7320.1, Facilities Safety Management Process, and current OSHA regulations.

1.3.4 Welding and Brazing

The Contractor shall perform welding and brazing required for facility mechanical, structural, pressure vessel and process systems in accordance with GPR-8715.5, Fire Protection at GSFC, applicable ASME Boiler and Pressure Vessel Code Section IX, ANSI, and American Welding Society (AWS) D1.1, Structural Steel Welding Code, and D1.3, Structural Welding-Sheet Steel.

1.3.5 Lubrication and Hydraulic Systems

The Contractor shall provide maintenance, repair, and/or overhaul of hydraulic and fluid process systems. The Contractor shall complete all work in accordance with GPR-1700.8, GSFC Hazard Communication Program, and GPR-8710.8, GSFC Safety Program Management.

1.3.6 Carpentry and Masonry

The Contractor shall perform carpentry and masonry maintenance and repair in accordance with the definitions, procedures, and applicable specifications. Carpentry work shall include the internal and external maintenance and repairs of structures and components, including doors, windows, floors, ceilings, finish trim, hardware, and exterior finishes. Masonry work shall include the interior and exterior repair and maintenance of structures, components, and paved surfaces, including concrete pads, sidewalks, brick structures, foundations, pavement, concrete cutting, and roadways.

1.3.7 Electrical Systems and Equipment

The Contractor shall perform maintenance and repair of all electrical systems and equipment, including, but not limited to, electrical power distribution systems, facility electrical equipment, obstruction lighting, service connections, distribution panels, connections, conduits, conductors, grounds, outlets, switches, receptacles, wiring circuit breakers, branch circuits, ground fault circuits, motors, transformers, lighting, and the airfield lighting system. The Contractor shall perform all electrical work in accordance with GPR-1700.7, Electrical Safety. The Contractor shall manage and maintain an inventory of all transformers and update as necessary when changes or replacements occur. The Contractor shall utilize the SD Meyers Transformer spreadsheet for the following required data: Building and location, serial number, gallons, parts per million (ppm) of PCB, manufacture date, and retro-filled dates.

The contractor shall, on a quarterly basis, update the Arc Flash building models based on a list of changes given to the contractor. There are approximately 5200 nodes at the Greenbelt site and an estimated 5% change each year. The contractor shall then annually re-run the analyses, update the studies and relabel the equipment as required. Arc Flash analyses and re-labeling associated with changes caused by larger projects may be accomplished by a separate task order under this contract or by the project under a separate contract. When arc flash analyses are performed under a separate contract, the contractor shall merge the data from the project, into the building model maintained by the contractor.

1.3.8 Plumbing

The Contractor shall perform plumbing maintenance and repair for all piping systems. Some piping systems such as the steam system, upstream of the pressure reducing station must comply with requirements in NASA-STD-8719.17, NASA Requirements for Ground-Based Pressure Vessels and Pressurized Systems (PVS), and applicable federal, and state codes.

1.3.9 Heating, Ventilating, Air Conditioning, and Refrigeration (HVAC/R)

The Contractor shall operate, maintain, and repair all HVAC/R and HVAC control systems, and associated mechanical equipment, in accordance with applicable HVAC Standards and the Heating, Ventilating, Air Conditioning, and Refrigeration (HVAC/R) operating and maintenance plans. The Contractor shall provide properly sized temporary air conditioning within three (3) business days of loss of service during the normal cooling months (May to October), unless otherwise directed by the CO or COR. The Contractor shall be fully compliant with the applicable requirements of Section 608 of the Clean Air Act.

The Contractor shall perform all tasks required by 40 CFR Part 82 Subpart F Recycling and Emissions Reduction (reference NPR 8570.1, Energy Efficiency and Water Conservation).

1.3.10 Fire Protection and Life Safety

The Contractor shall provide maintenance, repair, and programming services for the fire protection and life safety systems and equipment, including, but not limited to, fire and smoke detection/alarm and alarm monitoring systems; automatic sprinkler (e.g., wet, dry pipe, pre-action, and deluge system) and standpipe systems, including fire water distribution systems, pumps and fire hydrants; deluge systems;

gaseous extinguishing systems; dry and wet chemical extinguishing systems; fire and smoke containment systems including fire stopping, fire dampers, and fire rated assemblies. The Contractor shall maintain and repair all fire detection equipment in accordance with GPR-8715.5, Fire Protection Program at GSFC; NFPA 25, Standard for the Inspection, Testing, and Maintenance of Water-Based Fire Protection Systems; NFPA 72, National Fire Alarm and Signaling Code; the manufacturer's recommendations; the Fire Detection and Prevention Systems operating and maintenance plans, and NASA-STD-8719.11, Safety Standard for Fire Prevention.

1.3.11 Pavement Patching

The Contractor shall perform temporary and permanent patching of sections of flexible and rigid pavement, pavement marking, the cutout of pavement for utility repairs, and shoring for utility repairs.

The Contractor shall maintain signs (e.g., street, traffic, building signs, etc.) guardrails, gutters, curbs, ramps, sidewalks, pads, and wheel blocks.

1.3.12 Roofing

The Contractor shall perform roofing and related facility work in accordance with the National Roofing contractors Association (NRCA) Standards. The Contractor shall perform temporary repairs under wet conditions as required to protect Government property and personnel. The Contractor shall complete durable permanent repairs as soon as conditions allow. The Contractor shall coordinate and complete manufacturer’s inspections on roofs to ensure compliance with manufacturer’s warranty. The Contractor shall perform annual roof inspections; these must be completed prior to January 20 of each contract year so that the condition data can be integrated into the annual Facilities Condition Assessment report.

1.3.13 Painting

The Contractor shall provide painting services, including, but not limited to, corrosion control and/or high performance coatings, architectural, preservation, spot, repair, and traffic signal marking.

1.3.14 Rigging Services

The Contractor shall perform rigging and hauling services as required in support of the maintenance program, including, but not limited to, rigging and hauling of equipment, structures, and other items, including critical lifts as defined in the NASA Safety Standard for Lifting Devices and Equipment, NASA- STD 8719.9. The Contractor shall perform rigging work in accordance with NASA-STD-8719.9, GPR 8719.1, and GPR-7320.1, and the Facilities Management Safety Process.

1.4 Central Utilities Maintenance and Operations

The Contractor shall perform the maintenance and operations on the following mission critical central utility systems:

A. Electrical high voltage distribution system

B. Chilled water system

C. Steam system

D. Potable water wells, storage tanks, treatment, and delivery system

E. Sanitary sewer collection system

F. Power monitoring

G. Storm drainage

H. Emergency backup generators

I. Lightning protection systems

1.4.1 Electrical High Voltage Distribution System

The Contractor shall perform PM and repairs for all high voltage electrical systems and related equipment including equipment listed in the CMMS and identified in Appendix 5. The Contractor shall work a primary shift that is considered “core hours” from 7:00 a.m. to 3:30 p.m. Monday to Friday but have an on-site HV electrician presence with staggered hours (from the core hours) until at least 6:00 p.m. . In addition, the Contractor shall perform high voltage operations and maintenance Saturday, 7:00 a.m. to 3:30 p.m. Eastern. The high voltage requirements include, but are not limited to, the following:

High voltage electrical systems beginning at line side of the 35KV vacuum circuit breakers in the main substation and extending down through electrical switchgear supplying utilization equipment located at each building. All PM activities shall be accomplished in compliance with the Contractor’s PM plan. The Contractor shall include PT&I activities such as thermography, motor circuit analysis, and annual oil tests for all transformers to identify weak or failing system components. In addition, the Contractor shall perform monthly visual inspections of all transformers while energized to determine oil temperature and liquid level as well as check for evidence of oil leaks.

A. Exterior site lighting systems: The Contractor shall inspect all pole-mounted street, parking lot and site lighting systems weekly. Inspections shall take place during daylight and after dark to locate fixtures not operating properly. The Contractor shall re-lamp all burned out light fixtures and repair or replace all broken fixtures. All PM activities shall be accomplished in compliance with the Contractor’s PM plan.

B. High voltage power maintenance holes: The Contractor shall ensure the correct operation of sump pumps in high voltage utility access holes equipped with dewatering systems. High voltage utility maintenance holes shall be inspected during and after weather conditions and pumped out accordingly. The Contractor shall ensure there is no buildup of water in the high voltage power utility access holes.

C. Critical infrastructure tours: The Contractor shall perform inspection tours of the main electrical substations and of Buildings 24C, 31, and 32 at least once a day. The Contractor shall visually inspect the condition and operating status of major system components, maintain an inspection log, perform configuration changes related to planned and unplanned outages, address any power hits, and any collateral activities necessary to maintain the critical equipment or restore the system to operating configuration.

D. Temporary emergency mobile generators: The Contractor shall operate and maintain all mobile generators including the 100 kw to 500 kw mobile generators assigned to the Contractor. Upon an emergency, the Contractor shall respond and, if required, connect a mobile generator. The Contractor shall inspect for proper output of voltage, kw, hertz, phase (single or three phase), phase rotation, proper size of feeder cable, termination, and monitoring of unit while in operation (fuel, service, and adjustments).

All work and materials shall conform to the latest version of National Fire Protection Association (NFPA) 70-2008, National Electrical Code, NFPA 70B-2006, Recommended Practice for Electrical Equipment Maintenance, NFPA 70E -2004, Standard for Electrical Safety in the Workplace, IEEE NESC-2007, National Electrical Safety Code, equipment manufacturer’s recommendations and guidelines and generally accepted industry practices.

1.4.2 Power Monitoring

GSFC utilizes a Power Monitoring and Control System (PMCS), to collect energy management data and to monitor the status of mission critical elements of the electrical distribution system from various locations across GSFC. The system assists engineers in making planning decisions and in troubleshooting equipment failures caused by power system disturbances. All the equipment is commercial, off-the-shelf hardware and software manufactured by Schweitzer. The Contractor shall provide all material, labor, equipment, and supervision necessary to maintain the system in an operational status.

1.4.3 Lightning Protection Systems

These systems comprise the lightning protection systems for all buildings and structures including electrical substations, towers, masts, and antennas. Lightning protection systems are defined to include arresters, air terminals, shielding systems, overhead static wires, ground wires, ground rods, grids, plates, and associated hardware.

The Contractor shall:

A. Perform a semiannual inspection, maintenance, and repair of all GFSC lightning protection systems

B. Inspect and test facilities that use or store explosives in accordance with NASA Safety Standard NASA-STD 8719.12, Safety Standard for Explosives, Propellants and Pyrotechnics

C. Complete all work in accordance with the requirements listed in the CMMS and in compliance with all federal, state, and local regulations, codes, and requirements

Section 2 - Operations

2.0 General

2.0.1 Installation-Accountable Government Property, Materials, and Services

In accordance with The Government property clauses in this contract and the following paragraphs, The Government will furnish or make available to the Contractor certain Government-owned facilities, equipment, material, and utilities for use in connection with this contract.

A. Installation Services and Facilities. The Government will furnish or make available to the Contractor adequate facilities to perform all necessary functions within the scope of the contract.

The Contractor shall obtain written approval from the CO prior to making any modifications or alterations to the facilities. At the completion of the contract, all facilities shall be returned to The Government in the same condition as received or modified through the period of performance of the contract, except for reasonable wear and tear.

B. Installation-Accountable Government Materials (IAGM). A significant amount of IAGM will be furnished to the Contractor on a “one-time” and “as is” basis (see Attachment B1).

C. Installation-Accountable Government Property (IAGP). The Government will make available to the Contractor the IAGP described below. The property is classified as either General Purpose or Special equipment. Title to General Purpose and Special equipment will remain with The Government. The Government-replaced equipment is subject to funding approval; therefore, specific replacement schedules are not available.

2.0.2 General Purpose Equipment

Equipment that is commercially available and has historically been provided to the Contractor in performance of this contract is listed in Attachment B1 of this contract. It contains both controlled equipment and non-controlled equipment. This equipment will be made available to the Contractor in an "as is" condition for its use in accomplishing work under this contract. Use of this equipment for work not directly associated with this contract is strictly prohibited. The Contractor shall be fully responsible for maintenance and upkeep of the equipment. The failure of any of this equipment to perform shall not excuse the Contractor for work required under this contract. The Contractor shall be responsible for replacing this equipment.

A. Special Test Equipment. Equipment considered unique to this effort and essentially permanent in duration is listed in Attachment B1 of this contract. The responsibility to control, provide maintenance, replace, or otherwise modify the inventory of mobile Special Equipment and Special Test Computer Equipment lies with The Government.

B. Machine Shop Tools and Metal Shop Equipment, Heavy Equipment. The various machine tools and equipment including, but not limited to, carpentry shop, metal shop, machine and electrical shop, plumbing shop equipment, and heavy equipment will be provided to the

Contractor for its use. This equipment will be made available to the Contractor in an “as is” condition for use in accomplishing the work required by this contract. Use of this equipment for work not directly associated with this contract is strictly prohibited. The Contractor shall provide maintenance and upkeep of the equipment. The failure of any of this equipment to perform will not excuse the Contractor for work required under this contract. Attachment B1 contains a list of all Machine Tools and Metal Shop Equipment. The Contractor is not responsible for replacing this equipment.

C. Government Fueling Services. The Government will furnish the Contractor fuel (unleaded gas, diesel, and electricity) from the GSFC Logistics and Transportation Management Branch, Code 270, for Contractor-provided and Government-provided vehicles that are operated in conjunction with this contract.

2.0.3 Radio Communications

The Contractor shall not utilize any other radio communication devices in managing the O&M work under this contract. The Contractor shall return to the Government any used Government-owned radios that become obsolete or can no longer economically be repaired or maintained. If the Contractor determines the radio equipment turned in is still necessary to accomplish the work, the Contractor shall request (in-writing) the necessary radio and ancillary equipment to the COR for approval.

2.0.3.1 Facilities Operations Console (FOC) Master Station

The FOC located in Building 31 is managed by ROME contractor and has the master station. The Contractor shall monitor all radio channels. The FOC shall perform a daily radio check with key users and shall serve as the system monitor to turn in trouble calls (TC) to the radio system maintenance contractor, when needed. The Contractor shall perform emergency notifications as directed in 227-WI- 8700.0.1.

2.0.3.2 Desktop Station

The work reception desk has a desktop station and the Contractor will be provided with hand-held radios for use in managing the work under this contract. These radios will be controlled and maintained, as required by The Government.

2.0.4 Documentation Libraries for Specified Facilities

The Contractor shall create new and maintain existing documentation libraries consisting of hardcopy and electronic operation, maintenance, and engineering technical documentation, and maintain these documentation libraries throughout the contract period for the specified facilities (NOTE:

Documentation may include, but not be limited to, manufacturer’s operating handbooks, catalog cuts, recommended practices, textbooks, facility best practice documents, test-specific technical documentation, data captured through knowledge capture efforts, or other similar material that may be otherwise undocumented or would benefit from being centrally located and accessible.) The Contractor shall provide support that includes, but is not limited to:

A. Develop a system for checking out documents, maintaining document control, cataloging, and filing hard copy and electronic documents

B. Move existing documentation to a centralized location at each facility, as specified by the respective Facility Managers

C. File all new hard copy technical documentation generated from engineering projects, maintenance work, or any other activity into the Operations and Maintenance library in building 4 within 10…