20160701ver3_Technical_Area_3_MCES_labor_category_map_template.xlsx

XLSX spreadsheet 39 KB Posted

Attached to
FBI MS & WEB SUPPORT SERVICES Federal contract opportunity
Solicitation number
DJF-16-1200-V-MSSUPPORTSVC
Issued by
Department of Justice Federal Bureau of Investigation Headquarters Division

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to eliminate confusion with the pricing templates they have been updated with additional information.

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20160701ver3_Technical_Area_1_MCES_labor_category_map_template.xlsx XLSX spreadsheet
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Labor Cost Proposal

Instructions to Offeror: This spreadsheet is to be completed by the Offeror as part of the Labor Cost Proposal, Technical Area 3. An example is provided across rows 4 through 21 (below). When completing this spreadsheet, write-over rows 4 through 21 with actual labor information. Note: the pull-down menu for the Labor Category mapping (column C) comprises of 14 different labor categories. The functional descriptions and skill levels for each of these labor categories is located in the "Labor mapping details" worksheet. Offerors must map proposed labor categories and skill levels to an option provided in the pull-down menus. For each proposed labor category, include: the skill level (Junior, Mid-, Senior), work location, security clearance level (Top Secret, Secret and non-cleared) and associated proposed labor rate. It is not expected that the Offeror will need to use all 14 labor categories. If a particular resource is not being proposed (e.g. non-cleared Subject Matter Expert), then leave blank the associated labor rate information. Rows 250 through 285 are provided as spare lines in the event the Offeror's technical proposal includes unique labor categories (limit 2). Any unique labor categories must minimally map to skill level, requirements, work location and security level.
Offeror/Company Name:
proposed Labor Category¹Skill Level¹Labor Category mapping (select from pull-down menu)Skill Level mapping (select from pull-down menu)Requirements listing (list applicable Govt requirements document paragraph(s) that pertain to the proposed labor category)Work Location (select from pull down menu)Security Clearance Level (list a security level for each labor category proposed)Proposed, Burdened Labor Rate (Base)²Discounted, Burdened Labor Rate (note: if no discount, then re-enter labor rate)Labor Rate (Option year 1)Labor Rate (Option year 2)Labor Rate (Option year 3)Labor Rate (Option year 4)Labor Rate (Option year 5)Labor Rate (Option year 6)
Business Analyst (example)Senior (example)Business AnalystSenior Level13.2, 14.6 (example)DC Metro areaTop Secret$ 106.00$ 103.00$ 100.00$ 100.00$ 105.00$ 105.00$ 105.00$ 109.00
Business Analyst (example)Senior (example)Business AnalystSenior Level13.2.5 (example)DC Metro areaSecret$ 106.00$ 103.00$ 100.00$ 100.00$ 105.00$ 105.00$ 105.00$ 109.00
Business Analyst (example)Senior (example)Business AnalystSenior Level14.6.1 (example)DC Metro areanon-cleared$ 80.00$ 76.00$ 76.00$ 77.00$ 77.00$ 78.00$ 78.00$ 80.00
Business Analyst (example)Senior (example)Business AnalystSenior Level13.2, 14.6 (example)non-DC Metro areaTop Secret$ 106.00$ 103.00$ 100.00$ 100.00$ 105.00$ 105.00$ 105.00$ 109.00
Business Analyst (example)Senior (example)Business AnalystSenior Level13.2.5 (example)non-DC Metro areaSecret$ 106.00$ 103.00$ 100.00$ 100.00$ 105.00$ 105.00$ 105.00$ 109.00
Business Analyst (example)Senior (example)Business AnalystSenior Level14.6.1 (example)non-DC Metro areanon-cleared$ 80.00$ 76.00$ 76.00$ 77.00$ 77.00$ 78.00$ 78.00$ 80.00
Business Analyst (example)Journeyman (example)Business AnalystMid-Level13.2, 14.6 (example)DC Metro areaTop Secret$ 106.00$ 103.00$ 100.00$ 100.00$ 105.00$ 105.00$ 105.00$ 109.00
Business Analyst (example)Journeyman (example)Business AnalystMid-Level13.2.5 (example)DC Metro areaSecret$ 106.00$ 103.00$ 100.00$ 100.00$ 105.00$ 105.00$ 105.00$ 109.00
Business Analyst (example)Journeyman (example)Business AnalystMid-Level14.6.1 (example)DC Metro areanon-cleared$ 80.00$ 76.00$ 76.00$ 77.00$ 77.00$ 78.00$ 78.00$ 80.00
Business Analyst (example)Journeyman (example)Business AnalystMid-Level13.2, 14.6 (example)non-DC Metro areaTop Secret$ 106.00$ 103.00$ 100.00$ 100.00$ 105.00$ 105.00$ 105.00$ 109.00
Business Analyst (example)Journeyman (example)Business AnalystMid-Level13.2.5 (example)non-DC Metro areaSecret$ 106.00$ 103.00$ 100.00$ 100.00$ 105.00$ 105.00$ 105.00$ 109.00
Business Analyst (example)Journeyman (example)Business AnalystMid-Level14.6.1 (example)non-DC Metro areanon-cleared$ 80.00$ 76.00$ 76.00$ 77.00$ 77.00$ 78.00$ 78.00$ 80.00
Business Analyst (example)Apprentice (example)Business AnalystJunior Level13.2, 14.6 (example)DC Metro areaTop Secret$ 106.00$ 103.00$ 100.00$ 100.00$ 105.00$ 105.00$ 105.00$ 109.00
Business Analyst (example)Apprentice (example)Business AnalystJunior Level13.2.5 (example)DC Metro areaSecret$ 106.00$ 103.00$ 100.00$ 100.00$ 105.00$ 105.00$ 105.00$ 109.00
Business Analyst (example)Apprentice (example)Business AnalystJunior Level14.6.1 (example)DC Metro areanon-cleared$ 80.00$ 76.00$ 76.00$ 77.00$ 77.00$ 78.00$ 78.00$ 80.00
Business Analyst (example)Apprentice (example)Business AnalystJunior Level13.2, 14.6 (example)non-DC Metro areaTop Secret$ 106.00$ 103.00$ 100.00$ 100.00$ 105.00$ 105.00$ 105.00$ 109.00
Business Analyst (example)Apprentice (example)Business AnalystJunior Level13.2.5 (example)non-DC Metro areaSecret$ 106.00$ 103.00$ 100.00$ 100.00$ 105.00$ 105.00$ 105.00$ 109.00
Business Analyst (example)Apprentice (example)Business AnalystJunior Level14.6.1 (example)non-DC Metro areanon-cleared$ 80.00$ 76.00$ 76.00$ 77.00$ 77.00$ 78.00$ 78.00$ 80.00
Computer ScientistSenior LevelDC Metro areaTop Secret
Computer ScientistSenior LevelDC Metro areaSecret
Computer ScientistSenior LevelDC Metro areanon-cleared
Computer ScientistSenior Levelnon-DC Metro areaTop Secret
Computer ScientistSenior Levelnon-DC Metro areaSecret
Computer ScientistSenior Levelnon-DC Metro areanon-cleared
Computer ScientistMid-LevelDC Metro areaTop Secret
Computer ScientistMid-LevelDC Metro areaSecret
Computer ScientistMid-LevelDC Metro areanon-cleared
Computer ScientistMid-Levelnon-DC Metro areaTop Secret
Computer ScientistMid-Levelnon-DC Metro areaSecret
Computer ScientistMid-Levelnon-DC Metro areanon-cleared
Computer ScientistJunior LevelDC Metro areaTop Secret
Computer ScientistJunior LevelDC Metro areaSecret
Computer ScientistJunior LevelDC Metro areanon-cleared
Computer ScientistJunior Levelnon-DC Metro areaTop Secret
Computer ScientistJunior Levelnon-DC Metro areaSecret
Computer ScientistJunior Levelnon-DC Metro areanon-cleared
Graphics SpecialistSenior LevelDC Metro areaTop Secret
Graphics SpecialistSenior LevelDC Metro areaSecret
Graphics SpecialistSenior LevelDC Metro areanon-cleared
Graphics SpecialistSenior Levelnon-DC Metro areaTop Secret
Graphics SpecialistSenior Levelnon-DC Metro areaSecret
Graphics SpecialistSenior Levelnon-DC Metro areanon-cleared
Graphics SpecialistMid-LevelDC Metro areaTop Secret
Graphics SpecialistMid-LevelDC Metro areaSecret
Graphics SpecialistMid-LevelDC Metro areanon-cleared
Graphics SpecialistMid-Levelnon-DC Metro areaTop Secret
Graphics SpecialistMid-Levelnon-DC Metro areaSecret
Graphics SpecialistMid-Levelnon-DC Metro areanon-cleared
Graphics SpecialistJunior LevelDC Metro areaTop Secret
Graphics SpecialistJunior LevelDC Metro areaSecret
Graphics SpecialistJunior LevelDC Metro areanon-cleared
Graphics SpecialistJunior Levelnon-DC Metro areaTop Secret
Graphics SpecialistJunior Levelnon-DC Metro areaSecret
Graphics SpecialistJunior Levelnon-DC Metro areanon-cleared
Help Desk SpecialistSenior LevelDC Metro areaTop Secret
Help Desk SpecialistSenior LevelDC Metro areaSecret
Help Desk SpecialistSenior LevelDC Metro areanon-cleared
Help Desk SpecialistSenior Levelnon-DC Metro areaTop Secret
Help Desk SpecialistSenior Levelnon-DC Metro areaSecret
Help Desk SpecialistSenior Levelnon-DC Metro areanon-cleared
Help Desk SpecialistMid-LevelDC Metro areaTop Secret
Help Desk SpecialistMid-LevelDC Metro areaSecret
Help Desk SpecialistMid-LevelDC Metro areanon-cleared
Help Desk SpecialistMid-Levelnon-DC Metro areaTop Secret
Help Desk SpecialistMid-Levelnon-DC Metro areaSecret
Help Desk SpecialistMid-Levelnon-DC Metro areanon-cleared
Help Desk SpecialistJunior LevelDC Metro areaTop Secret
Help Desk SpecialistJunior LevelDC Metro areaSecret
Help Desk SpecialistJunior LevelDC Metro areanon-cleared
Help Desk SpecialistJunior Levelnon-DC Metro areaTop Secret
Help Desk SpecialistJunior Levelnon-DC Metro areaSecret
Help Desk SpecialistJunior Levelnon-DC Metro areanon-cleared
IT SpecialistSenior LevelDC Metro areaTop Secret
IT SpecialistSenior LevelDC Metro areaSecret
IT SpecialistSenior LevelDC Metro areanon-cleared
IT SpecialistSenior Levelnon-DC Metro areaTop Secret
IT SpecialistSenior Levelnon-DC Metro areaSecret
IT SpecialistSenior Levelnon-DC Metro areanon-cleared
IT SpecialistMid-LevelDC Metro areaTop Secret
IT SpecialistMid-LevelDC Metro areaSecret
IT SpecialistMid-LevelDC Metro areanon-cleared
IT SpecialistMid-Levelnon-DC Metro areaTop Secret
IT SpecialistMid-Levelnon-DC Metro areaSecret
IT SpecialistMid-Levelnon-DC Metro areanon-cleared
IT SpecialistJunior LevelDC Metro areaTop Secret
IT SpecialistJunior LevelDC Metro areaSecret
IT SpecialistJunior LevelDC Metro areanon-cleared
IT SpecialistJunior Levelnon-DC Metro areaTop Secret
IT SpecialistJunior Levelnon-DC Metro areaSecret
IT SpecialistJunior Levelnon-DC Metro areanon-cleared
Program ManagerSenior LevelDC Metro areaTop Secret
Program ManagerSenior LevelDC Metro areaSecret
Program ManagerSenior LevelDC Metro areanon-cleared
Program ManagerSenior Levelnon-DC Metro areaTop Secret
Program ManagerSenior Levelnon-DC Metro areaSecret
Program ManagerSenior Levelnon-DC Metro areanon-cleared
Program ManagerMid-LevelDC Metro areaTop Secret
Program ManagerMid-LevelDC Metro areaSecret
Program ManagerMid-LevelDC Metro areanon-cleared
Program ManagerMid-Levelnon-DC Metro areaTop Secret
Program ManagerMid-Levelnon-DC Metro areaSecret
Program ManagerMid-Levelnon-DC Metro areanon-cleared
Program ManagerJunior LevelDC Metro areaTop Secret
Program ManagerJunior LevelDC Metro areaSecret
Program ManagerJunior LevelDC Metro areanon-cleared
Program ManagerJunior Levelnon-DC Metro areaTop Secret
Program ManagerJunior Levelnon-DC Metro areaSecret
Program ManagerJunior Levelnon-DC Metro areanon-cleared
Project ManagerSenior LevelDC Metro areaTop Secret
Project ManagerSenior LevelDC Metro areaSecret
Project ManagerSenior LevelDC Metro areanon-cleared
Project ManagerSenior Levelnon-DC Metro areaTop Secret
Project ManagerSenior Levelnon-DC Metro areaSecret
Project ManagerSenior Levelnon-DC Metro areanon-cleared
Project ManagerMid-LevelDC Metro areaTop Secret
Project ManagerMid-LevelDC Metro areaSecret
Project ManagerMid-LevelDC Metro areanon-cleared
Project ManagerMid-Levelnon-DC Metro areaTop Secret
Project ManagerMid-Levelnon-DC Metro areaSecret
Project ManagerMid-Levelnon-DC Metro areanon-cleared
Project ManagerJunior LevelDC Metro areaTop Secret
Project ManagerJunior LevelDC Metro areaSecret
Project ManagerJunior LevelDC Metro areanon-cleared
Project ManagerJunior Levelnon-DC Metro areaTop Secret
Project ManagerJunior Levelnon-DC Metro areaSecret
Project ManagerJunior Levelnon-DC Metro areanon-cleared
Quality Assurance AnalystSenior LevelDC Metro areaTop Secret
Quality Assurance AnalystSenior LevelDC Metro areaSecret
Quality Assurance AnalystSenior LevelDC Metro areanon-cleared
Quality Assurance AnalystSenior Levelnon-DC Metro areaTop Secret
Quality Assurance AnalystSenior Levelnon-DC Metro areaSecret
Quality Assurance AnalystSenior Levelnon-DC Metro areanon-cleared
Quality Assurance AnalystMid-LevelDC Metro areaTop Secret
Quality Assurance AnalystMid-LevelDC Metro areaSecret
Quality Assurance AnalystMid-LevelDC Metro areanon-cleared
Quality Assurance AnalystMid-Levelnon-DC Metro areaTop Secret
Quality Assurance AnalystMid-Levelnon-DC Metro areaSecret
Quality Assurance AnalystMid-Levelnon-DC Metro areanon-cleared
Quality Assurance AnalystJunior LevelDC Metro areaTop Secret
Quality Assurance AnalystJunior LevelDC Metro areaSecret
Quality Assurance AnalystJunior LevelDC Metro areanon-cleared
Quality Assurance AnalystJunior Levelnon-DC Metro areaTop Secret
Quality Assurance AnalystJunior Levelnon-DC Metro areaSecret
Quality Assurance AnalystJunior Levelnon-DC Metro areanon-cleared
Software EngineerSenior LevelDC Metro areaTop Secret
Software EngineerSenior LevelDC Metro areaSecret
Software EngineerSenior LevelDC Metro areanon-cleared
Software EngineerSenior Levelnon-DC Metro areaTop Secret
Software EngineerSenior Levelnon-DC Metro areaSecret
Software EngineerSenior Levelnon-DC Metro areanon-cleared
Software EngineerMid-LevelDC Metro areaTop Secret
Software EngineerMid-LevelDC Metro areaSecret
Software EngineerMid-LevelDC Metro areanon-cleared
Software EngineerMid-Levelnon-DC Metro areaTop Secret
Software EngineerMid-Levelnon-DC Metro areaSecret
Software EngineerMid-Levelnon-DC Metro areanon-cleared
Software EngineerJunior LevelDC Metro areaTop Secret
Software EngineerJunior LevelDC Metro areaSecret
Software EngineerJunior LevelDC Metro areanon-cleared
Software EngineerJunior Levelnon-DC Metro areaTop Secret
Software EngineerJunior Levelnon-DC Metro areaSecret
Software EngineerJunior Levelnon-DC Metro areanon-cleared
Subject Matter ExpertSenior LevelDC Metro areaTop Secret
Subject Matter ExpertSenior LevelDC Metro areaSecret
Subject Matter ExpertSenior LevelDC Metro areanon-cleared
Subject Matter ExpertSenior Levelnon-DC Metro areaTop Secret
Subject Matter ExpertSenior Levelnon-DC Metro areaSecret
Subject Matter ExpertSenior Levelnon-DC Metro areanon-cleared
Subject Matter ExpertMid-LevelDC Metro areaTop Secret
Subject Matter ExpertMid-LevelDC Metro areaSecret
Subject Matter ExpertMid-LevelDC Metro areanon-cleared
Subject Matter ExpertMid-Levelnon-DC Metro areaTop Secret
Subject Matter ExpertMid-Levelnon-DC Metro areaSecret
Subject Matter ExpertMid-Levelnon-DC Metro areanon-cleared
Systems EngineerSenior LevelDC Metro areaTop Secret
Systems EngineerSenior LevelDC Metro areaSecret
Systems EngineerSenior LevelDC Metro areanon-cleared
Systems EngineerSenior Levelnon-DC Metro areaTop Secret
Systems EngineerSenior Levelnon-DC Metro areaSecret
Systems EngineerSenior Levelnon-DC Metro areanon-cleared
Systems EngineerMid-LevelDC Metro areaTop Secret
Systems EngineerMid-LevelDC Metro areaSecret
Systems EngineerMid-LevelDC Metro areanon-cleared
Systems EngineerMid-Levelnon-DC Metro areaTop Secret
Systems EngineerMid-Levelnon-DC Metro areaSecret
Systems EngineerMid-Levelnon-DC Metro areanon-cleared
Systems EngineerJunior LevelDC Metro areaTop Secret
Systems EngineerJunior LevelDC Metro areaSecret
Systems EngineerJunior LevelDC Metro areanon-cleared
Systems EngineerJunior Levelnon-DC Metro areaTop Secret
Systems EngineerJunior Levelnon-DC Metro areaSecret
Systems EngineerJunior Levelnon-DC Metro areanon-cleared
Technical Writer/EditorSenior LevelDC Metro areaTop Secret
Technical Writer/EditorSenior LevelDC Metro areaSecret
Technical Writer/EditorSenior LevelDC Metro areanon-cleared
Technical Writer/EditorSenior Levelnon-DC Metro areaTop Secret
Technical Writer/EditorSenior Levelnon-DC Metro areaSecret
Technical Writer/EditorSenior Levelnon-DC Metro areanon-cleared
Technical Writer/EditorMid-LevelDC Metro areaTop Secret
Technical Writer/EditorMid-LevelDC Metro areaSecret
Technical Writer/EditorMid-LevelDC Metro areanon-cleared
Technical Writer/EditorMid-Levelnon-DC Metro areaTop Secret
Technical Writer/EditorMid-Levelnon-DC Metro areaSecret
Technical Writer/EditorMid-Levelnon-DC Metro areanon-cleared
Technical Writer/EditorJunior LevelDC Metro areaTop Secret
Technical Writer/EditorJunior LevelDC Metro areaSecret
Technical Writer/EditorJunior LevelDC Metro areanon-cleared
Technical Writer/EditorJunior Levelnon-DC Metro areaTop Secret
Technical Writer/EditorJunior Levelnon-DC Metro areaSecret
Technical Writer/EditorJunior Levelnon-DC Metro areanon-cleared
Web Content ManagerSenior LevelDC Metro areaTop Secret
Web Content ManagerSenior LevelDC Metro areaSecret
Web Content ManagerSenior LevelDC Metro areanon-cleared
Web Content ManagerSenior Levelnon-DC Metro areaTop Secret
Web Content ManagerSenior Levelnon-DC Metro areaSecret
Web Content ManagerSenior Levelnon-DC Metro areanon-cleared
Web Content ManagerMid-LevelDC Metro areaTop Secret
Web Content ManagerMid-LevelDC Metro areaSecret
Web Content ManagerMid-LevelDC Metro areanon-cleared
Web Content ManagerMid-Levelnon-DC Metro areaTop Secret
Web Content ManagerMid-Levelnon-DC Metro areaSecret
Web Content ManagerMid-Levelnon-DC Metro areanon-cleared
Web Content ManagerJunior LevelDC Metro areaTop Secret
Web Content ManagerJunior LevelDC Metro areaSecret
Web Content ManagerJunior LevelDC Metro areanon-cleared
Web Content ManagerJunior Levelnon-DC Metro areaTop Secret
Web Content ManagerJunior Levelnon-DC Metro areaSecret
Web Content ManagerJunior Levelnon-DC Metro areanon-cleared
Web DeveloperSenior LevelDC Metro areaTop Secret
Web DeveloperSenior LevelDC Metro areaSecret
Web DeveloperSenior LevelDC Metro areanon-cleared
Web DeveloperSenior Levelnon-DC Metro areaTop Secret
Web DeveloperSenior Levelnon-DC Metro areaSecret
Web DeveloperSenior Levelnon-DC Metro areanon-cleared
Web DeveloperMid-LevelDC Metro areaTop Secret
Web DeveloperMid-LevelDC Metro areaSecret
Web DeveloperMid-LevelDC Metro areanon-cleared
Web DeveloperMid-Levelnon-DC Metro areaTop Secret
Web DeveloperMid-Levelnon-DC Metro areaSecret
Web DeveloperMid-Levelnon-DC Metro areanon-cleared
Web DeveloperJunior LevelDC Metro areaTop Secret
Web DeveloperJunior LevelDC Metro areaSecret
Web DeveloperJunior LevelDC Metro areanon-cleared
Web DeveloperJunior Levelnon-DC Metro areaTop Secret
Web DeveloperJunior Levelnon-DC Metro areaSecret
Web DeveloperJunior Levelnon-DC Metro areanon-cleared
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Notes:
1. Proposed Labor Category and Skill Level, provided by the contractor, should reflect Open Market pricing.< click this cell for Labor Category pull-down menu >< click this cell for Skill Level pull-down menu ><click here><click here>
Business AnalystJunior LevelDC Metro areaTop Secret
Computer ScientistMid-Levelnon-DC Metro areaSecret
Graphics SpecialistSenior Levelnon-cleared
Help Desk Specialist
IT Specialist
2. Listed Labor Rate, provided by the contractor, should reflect Open Market pricing.Program Manager
Project Manager
Quality Assurance Analyst
Software Engineer
Subject Matter Expert
Systems Engineer
Technical Writer/Editor
Web Content Manager
Web Developer

Labor mapping details

Labor CategoriesJunior LevelMid-LevelSenior LevelSimilar Labor Categories
Business AnalystAnalyzes information requirements. Evaluates analytically and systematically problems or workflow, organization and planning and develops appropriate corrective action. Applies business process improvement practices, to reengineer methodologies/principles and business process modernization projects. Appropriately applies activity- and data-modeling, transaction flow analysis, internal control- and risk-analysis and modern business methods and performance measurement techniques. Constructs sound, logical business improvement opportunities consistent with management guiding principles and cost savings objectives.Same functional description as junior level.Responsible for analyzing business needs, identifying business problems, and proposing solutions or risk mitigation strategies. Elicits, analyzes, communicates, and validates business rules and requirements for changes to business processes and policies. Understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals. Experienced in identifying and resolving issues, managing risks, coordinating interdependencies, and gathering requirements to improve operations, map processes (current state/future state) analyzing data, and producing high quality documentation. Experienced in build-test-deploy aspects of Financial IT systems.Business Systems Analyst; Analyst; Business Architect; Business Integration Consultant; Business Process Management (BPM) Consultant
Minimum education, certification and experience criteria: Bachelor’s degree in Management, Business, Finance, Administration, or a related field. 3 years of experience in business information resources management and business process improvement.Minimum education, certification and experience criteria: Bachelor’s degree in Management, Business, Finance, Administration, or a related field. 6 years of experience in business information resources management and business process improvement.Minimum education, certification and experience criteria: Bachelor’s degree in Management, Business, Finance, Administration, or a related field. 8 years of experience in business information resources management and business process improvement.
Computer ScientistPerforms at the same functional description as mid-level. Additionally: Under supervision.Conducts research and analysis, assists in designing products, programs computer software; performs software and systems testing, debugging. Broad knowledge of computer systems design and development; analytical problem solving.Provides high-level design expertise for development of software systems in conjunction and analysis for a computer system. Expert knowledge of software system designs, requirements analysis, system architecture design, computer operating systems, software test methods. Leads or serves as primary technical resource for a design team; oversees development and implementation of major software products and systems.
Minimum education, certification and experience criteria: Bachelor’s of Science/Art in computer science/engineering/physical science/mathematical discipline. Associate’s Degree and 2 years experience may be substituted.Minimum education, certification and experience criteria: Bachelor’s of Science/Art in computer science/engineering/physical science/mathematical discipline. 4 years experience.Minimum education, certification and experience criteria: Bachelor’s of Science in computer science/engineering/physical science/mathematical discipline. 12 years experience.
Graphics SpecialistExperience in print, web, and motion graphics; familiarity with various computer platforms such as Mac, PC, and NT. Create graphics, animations, interactive interfaces, and special effects designs for Web, print, video, and multimedia products.Experience in print, web, and motion graphics; familiarity with various computer platforms such as Mac, PC, and NT; high-level conceptualization, leadership, communication, and creative skills. Create graphics, animations, interactive interfaces, and special effects designs for Web, print, video, and multimedia products.Same functional description as mid-level.Graphic Designer
Minimum education, certification and experience criteria: Associate’s degree; 1 year of relevant experience.Minimum education, certification and experience criteria: Bachelor’s degree; 5 years of relevant experience.Minimum education, certification and experience criteria: Bachelor’s degree; 8 years of relevant experience.
Help Desk SpecialistUnder direct supervision, provides Tier 1 and Tier 2 Level support to end-users for PC, server or mainframe applications, and hardware. May interact with network services, software systems engineering and/or applications development to restore service and/or identify and correct core problems. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Refers more complex problems to intermediate and/or senior level.Under general supervision, provides Tier 2 Level support to end-users for PC, server, mainframe applications and hardware. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and high level of technical skill in field of expertise. Escalates more complex problems to Senior Level.Under general direction, provides Tier 2 Level support to end-users for PC, server, mainframe applications, and hardware. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and highest level of technical skill in field of expertise.Desktop Specialist; Desktop Support Specialist; Help Desk Analyst; Help Desk Support; Help Desk Support Specialist; Help Desk Technician; SYS ADMIN - CUSTOMER SERV
Minimum education, certification and experience criteria: Associate’s degree in Computer Science or other related scientific or technical discipline; 1 year of relevant experience.Minimum education, certification and experience criteria: Associate’s degree in Computer Science or other related scientific or technical discipline; 4 years of relevant experience.Minimum education, certification and experience criteria: Bachelor’s degree in Computer Science or other related scientific or technical discipline; 7 years experience.
IT SpecialistWrite and edit technical materials (e.g., user manuals, reports, documents, deliverables). Assist project teams in collecting and organizing information. Review work and resolve discrepancies according to strict standards and guidelines. Analyze and develop new IT requirements; prepare specifications for IT equipment acquisitions; and modify IT hardware as necessary to meet specialized user needs. Conduct site surveys to assess and document current site IT and network configuration and user requirements. Prepare implementation plans and site installation technical design packages. Prepare configuration change drawings and documentation at each site. Prepare site installation and test reports. Coordinate installation operations and maintenance support. Some or all work may be carried out independently. This may include the application of multiple engineering disciplines to IT and business modeling, analyses, specification development, hardware and software planning/implementation/modification/coding, scheduling, configuration changes, and test reports for computer systems, messaging and telecommunications systems.Analyze and develop new IT requirements; review specifications for IT equipment acquisitions; and modify IT hardware as necessary to meet specialized user needs. Write and edit technical materials (e.g., user manuals, reports, documents, deliverables). Review work, resolve discrepancies, and communicate standards, policies, and goals to subordinates. Conduct site surveys to assess and document current site IT and network configurations and user requirements. Assist in preparation of engineering plans and site installation technical design packages. Perform network installation efforts. Review and evaluate site installation and test reports. Coordinate installation operations and maintenance support. May oversee efforts of more junior level staff. This may include the application of multiple engineering disciplines to IT and business modeling, analyses, specification development, hardware and software planning/implementation/modification / coding, scheduling, configuration changes and test reports for computer systems, messaging and telecommunications systems.Supervise teams of configuration specialists in meeting network requirements and develop operational requirements from site surveys/surveys of the user community, and establish IT system requirements using analysis of the requirements and needs of the user. Write and edit technical materials (e.g., user manuals, reports, documents, deliverables), formulate and enforce standards, direct and supervise staff and personnel, prepare or approve work schedules, review work, resolve discrepancies, and communicate policies and goals to subordinates. Supervise design work to effectively lead the IT and network effort and to transform overall requirements and architecture to a complete engineering design. This may include the application of multiple engineering disciplines to IT and business modeling, analyses, specification development, hardware and software planning/implementation/modification/coding, scheduling, configuration changes and test reports for computer systems, messaging and telecommunications systems. Use specialized knowledge in exercising Quality Assurance, Configuration Management, and reliability and maintainability to control design and production and minimize life cycle cost.BMC Remedy Developer/Administrator; Hardware Engineer
Minimum education, certification and experience criteria: BS computer science or related degree and 2 years of experience.Minimum education, certification and experience criteria: Bachelor’s of Science in Computer Science or related degree and 5 years of experience.Minimum education, certification and experience criteria: Bachelor’s of Science in Computer Science or related degree and 8 years of experience.
Program ManagerProvides management level services in a direct or consulting role. Plans program strategies and organizes resources to achieve program or portfolio objectives. Oversees the timely execution of the program activities through all phases and ultimate completion of the program. A Program Manager oversees the planning and execution of several projects that are within (or associated with) a program.Same functional description as junior level.Same functional description as junior level.Program Lead; PM; Portfolio Manager
Minimum education, certification and experience criteria: Bachelor’s degree; 2 years of experience managing programs or portfolios.Minimum education, certification and experience criteria: Bachelor’s degree; 6 years of experience managing programs or portfolios.Minimum education, certification and experience criteria: Bachelor’s degree; 12 years of experience managing programs or portfolios.
Project ManagerProvides management level services in a direct or consulting role. Plans project strategies and organizes resources to achieve project objectives. Oversees the timely execution of the project activities through all phases and ultimate completion of the project. Experience as a Team Member of a Scaled-Agile-Framework (SAFe) project may be required for some Task Orders.Same as stated in junior level.Same as stated in junior level. Additionally: Experience as a Team Leader of a Scaled-Agile-Framework (SAFe) project may be required for some Task Orders.Support Account Manager; Task Manager; Project Leader; Agile Development Coach
Minimum education, certification and experience criteria: Bachelor’s degree; 2 years of experience managing projects.Minimum education, certification and experience criteria: Bachelor’s degree; 6 years of experience managing projects. Project Management Professional © certification, or equivalent, may be required for some Task Orders.Minimum education, certification and experience criteria: Bachelor’s degree; 12 years of experience managing projects, including large/complex Task Order. Project Management Professional © certification, or equivalent, may be required for some Task Orders.
Quality Assurance AnalystAssists in the planning, development and administration of quality policies covering specific organizational areas and task responsibilities. Acts as liaison between technical staff and senior management. Takes direction from superiors in the conduct of tests in accordance with pre-accepted test plans. Performs analyses of organizational work procedures, developing feasible alternatives based on thorough research. Participates in interviews and audits to retrieve essential quality information. Conducts reviews of work in process to measure performance against agreed upon milestone requirements, and reviews deliverables to ensure compliance with contract requirements.Carries out test procedures to ensure that all engineering or systems products and services meet minimum specified standards and end-user requirements. Thoroughly tests subsystems to ensure proper form, fit, functional operation and freedom from defects. Documents all problems and works to resolve them; reports progress on problem resolution to management. Devises improvements to current procedures and develops models of possible future configurations. Performs workflow analysis and recommends quality improvements.Plans, develops and administers quality policies covering organization-wide areas or key contracts. Oversees the work of quality assurance staff. Analyzes organizational procedures work instructions and develops feasible alternatives based on thorough research and analysis. Leads test suite based efforts to ensure specifications and/or standards compliance. Conducts interviews and audits to retrieve essential quality information. Collects, compiles and assembles quality records for analytical documents and reports.Quality Assurance Specialist
Minimum Education, certification and experience criteria: Bachelor’s degree; 2 years of relevant experience.Minimum Education, certification and experience criteria: Bachelor’s degree; 5 years of experience.Minimum Education, certification and experience criteria: Bachelor’s degree; 8 years experience.
Software EngineerManages software development and support using formal specifications, data flow diagrams, other accepted design techniques, and Computer Aided Software Engineering (CASE) tools. Interprets soft-ware requirements and designs specifications code, and integrates and tests software components. Estimates software development costs and schedule. Reviews existing programs and assists in implementing refinements, reducing operating time and improving current techniques. Supervises software configuration management. Analyzes and studies complex system requirements. Designs software tools and subsystems to support software reuse and domain analyses, and manages their implementation.Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques, and Computer Aided Software Engineering (CASE) tools. Interprets soft-ware requirements and designs specifications code, and integrates and tests software components. Estimates software development costs and schedule. Reviews existing programs and assists in implementing refinements, reducing operating time and improving current techniques. Supervises software configuration management. Analyzes and studies complex system requirements. Designs software tools and subsystems to support software reuse and domain analyses, and manages their implementation.Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques, and Computer Aided Software Engineering (CASE) tools. Interprets soft-ware requirements and designs specifications code, and integrates and tests software components. Estimates software development costs and schedule. Reviews existing programs and assists in implementing refinements, reducing operating time and improving current techniques. Supervises software configuration management. Analyzes and studies complex system requirements. Designs software tools and subsystems to support software reuse and domain analyses, and manages their implementation.Application Engineer; Programmer Analyst; Software Analyst; Analyst
Minimum Education, certification and experience criteria: Bachelor’s degree; 1 year experience.Minimum Education, certification and experience criteria: Bachelor’s degree; 6 years experience.Minimum Education, certification and experience criteria: Master’s degree; 8 years experience.
Subject Matter ExpertWith minimal direction, provides expert support, analysis and research into exceptionally complex problems, and processes relating to the subject matter. Serves as technical expert on executive-level project teams providing technical direction, interpretation and alternatives. Thinks independently and demonstrates exceptional written and oral communications skills. Applies extensive technical expertise, and has full knowledge of other related disciplines. Guides the successful completion of major programs and may function in a project leadership role. Develops technical solutions to complex problems that require the regular use of ingenuity and creativity. Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Expertise is in a particular area of Information Technology (e.g., Information Systems Architecture, Telecommunications Systems Design, Architecture, Implementation, Information Systems Integration, Software Development Methodologies, Security Engineering, Communications and Network Systems Management), or a specific functional area (e.g., finance, logistics, and operations research).Provides expert support, analysis and research into exceptionally complex problems, and processes relating to the subject matter. Serves as technical expert on executive-level project teams providing technical direction, interpretation and alternatives. Thinks independently and demonstrates exceptional written and oral communications skills. Applies advanced technical principles, theories, and concepts. Contributes to the development of new principles and concepts. Works on unusually complex technical problems and provides solutions which are highly innovative and ingenious. Works under consultative direction toward predetermined long-range goals and objectives. Assignments are often self-initiated. Determines and pursues courses of action necessary to obtain desired results. Develops advanced technological ideas and guides their development into a final product. Expertise is in a particular area of Information Technology (e.g., Information Systems Architecture, Telecommunications Systems Design, Architecture, Implementation, Information Systems Integration, Software Development Methodologies, Security Engineering, Communications and Network Systems Management), or a specific functional area (e.g., finance, logistics, and operations research).iDIRECT Network SME; SIEM SME; Tier 3 SME; Strategic Capital Planner; Data Scientist
Minimum Education, certification and experience criteria: Bachelor’s degree; 5 years experience.Minimum Education, certification and experience criteria: Master’s degree; 10 years experience.
Systems EngineerResponsible for gathering system or sub system requirements and translate them into architectural solutions along with completing models and simulations, using manual or automated tools, to analyze or predict system performance under different operating conditions. This labor category evaluates, recommends, and implements automated test tools and strategies and writes, implements and reports status for system test cases for testing. Also develops, maintains, and upgrades automated test scripts and architectures for application products. This position also communicates with staff and clients to understand specific system requirements. At this level, this position takes direction from senior technical leadership and/or Project Manager. Relies on instructions and pre-established guidelines to perform the functions of the job and maintains current knowledge of engineering practices and technical solutions.Responsible for gathering system or sub system requirements and translate them into architectural solutions along with completing models and simulations, using manual or automated tools, to analyze or predict system performance under different operating conditions. This labor category evaluates, recommends, and implements automated test tools and strategies and writes, implements and reports status for system test cases for testing. Also develops, maintains, and upgrades automated test scripts and architectures for application products. This position also communicates with staff and clients to understand specific system requirements and approves engineering estimates. At this level, this position takes direction from senior technical leadership and/or Project Manager, may lead and direct work of others on project and provides customer support on projects/programs to include presentations. This position also provides mentoring and direction to junior systems engineers and will design, plan and coordinate work teams.Same functional description as mid-level.System Engineer; Engineer; Engineer/Analyst; Consulting Engineer
Minimum Education, certification and experience criteria: Bachelor’s degree in Engineering; 2 years experience.Minimum Education, certification and experience criteria: Bachelor’s degree in Engineering; 5 years experience.Minimum Education, certification and experience criteria: Bachelor’s degree in Engineering; 10 years experience.
Technical Writer/EditorGathers, analyzes and composes technical information required for preparation of user manuals, training materials, installation guides, proposals, reports, etc. Edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents. Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and non-technical personnel.Same as stated in junior level.Same as stated in junior level.Technical Writer; Content Writer/Editor; Technical Management Analyst; Reports Developer
Minimum Education, certification and experience criteria: Associate’s degree; 1 year experience.Minimum Education, certification and experience criteria: Bachelor’s degree; 4 years experience.Minimum Education, certification and experience criteria: Bachelor’s degree; 8 years experience.
Web Content ManagerApplies advanced principles, theories, and concepts to highly complex tasks related to designing, developing, troubleshooting, debugging, and implementing software code for a Web site. Applies comprehensive knowledge in technical assignments and previous tasks in the areas of Web technology development.Same as stated in junior level.Same as stated in junior level.Web Content Administrator
Minimum education, certification and experience criteria: Bachelor’s degree; 0 years experience.Minimum education, certification and experience criteria: Bachelor’s degree; 4 years experience.Minimum education, certification and experience criteria: Bachelor’s degree; 6 years experience.
Web DeveloperDesigns, develops, troubleshoots, debugs, and implements software code (such as HTML, CGI and Javascript) for components of the website. Works with graphic designers and other members of a project team to develop the site concept, interface design, and architecture of the website. Responsible for interface implementation. Requires strong navigation and site design instincts.Same as stated in junior level.Same as stated in junior level.Web Software Developer; Share Point Developer; Web Designer; Web Engineer
Minimum education, certification and experience criteria: Bachelor’s degree; 0 years experience.Minimum education, certification and experience criteria: Bachelor’s degree; 5 years experience.Minimum education, certification and experience criteria: Bachelor’s degree; 8 years experience.

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