DGS_Borgerding_Janitorial_cb__final_approved.pdf

Page 1 of 31 IFB for Office of State Procurement

STATE OF MARYLAND

OFFICE OF STATE PROCUREMENT (OSP)

INVITATION FOR BIDS (IFB)

Re-solicitation 2

Janitorial Services at Edward F. Borgerding District Court/Multi-Service Center

IFB NUMBER: BPM058037

ISSUE DATE: July 23, 2026 A Prospective Bidder that has received this document from a source other than eMarylandMarketplace Advantage (eMMA) https://procurement.maryland.gov should register on eMMA https://emma.maryland.gov/

NOTICE TO BIDDERS

SMALL BUSINESS RESERVE PROCUREMENT

This is a Small Business Reserve Procurement for which the award will be limited to certified small business vendors. Only businesses that meet the statutory requirements set forth in State Finance and Procurement Article, §§14-501—14-505, Annotated Code of Maryland, and that are certified by the Governor’s Office of Small, Minority & Women Business Affairs (GOSBA) Small Business Reserve Program are eligible for award of a contract. Before awarding a contract under a procurement designated as a small business reserve procurement, the Procurement Officer shall verify that the apparent awardee is certified by the GOSBA as a small business through eMMA. However, if small businesses do not show interest in this solicitation, the Procurement Officer has the right to remove the SBR designation via an Amendment on eMMA.

https://procurement.maryland.gov/ https://emma.maryland.gov/

Page 2 of 31 IFB for Office of State Procurement

MINORITY BUSINESS ENTERPRISES ARE ENCOURAGED TO RESPOND TO THIS

SOLICITATION.

KEY INFORMATION SUMMARY SHEET (KISS)

Invitation for Bids Janitorial Services at the Edward F. Borgerding District Court/Multi- Service Center

Solicitation Number:

BPM058037

IFB Issue Date: July 23, 2026

IFB Issuing Office:

Department of General Services, Office of State Procurement

Procurement Tone Hansford Officer: Maryland Department of General Services

Office of State Procurement 301 West Preston Street Mezzanine Baltimore, Maryland 21201

Email: Tone.Hansford@maryland.gov

Phone Number: (410) 767-4738

Bids are to be sent to:

Submit on emma.maryland.gov under Solicitation Number BPM058037

To submit a bid, bidders must first register on emma.maryland.gov. We recommend registering in advance to become acquainted with the site.

No Bid Notice Feedback Form

If you are not submitting a bid for this solicitation, submit Attachment 1 with your reasons why.

Pre-Bid Conference:

(Virtual) Eastern Standard Time -July 27, 2026, EST Time, at 2:00pm mailto:Tone.Hansford@maryland.gov

Page 3 of 31 IFB for Office of State Procurement

Pre-BID Conference Re-solicitation 2 Janitorial Services at Edward F.

Borgerding District Court/Multi-Service Center IFB NUMBER:

BPM058037

Monday, July 27 · 2:00 – 3:00pm Time zone: America/New York Google Meet joining info Video call link: https://meet.google.com/vvu-pcys-mmc Or dial: 8111-530-(US) +1 406 PIN: 737 308 881# More phone numbers: https://tel.meet/vvu-pcys-mmc?pin=5183930174630

See Section 4.3 for additional details.

See Attachment 2 to RSVP by (July 24, 2026, 3:30pm)

Scheduled Site Visit

August 3, 2026, Local Time 2:00pm

Edward F. Borgerding District Court Building 5800 Wabash Ave, Baltimore, MD 21215

Meeting area in the lobby please bring government issue identification

Questions Due Date and Time:

August 7, 2026, Local Time 2:00pm

Bid Due (Closing) Date and Time:

August 13, 2026, Local Time 3:00pm

Bidders are reminded that a completed Feedback Form is requested if a no-bid decision is made (see Attachment 1 - No Bid Notice/Vendor Feedback Form).

MBE

Subcontracting Goal:

An overall Minority Business Enterprise (MBE) subcontract participation goal of 5% percent of the total contract dollar amount, including all renewal option terms, if any, has been established for this procurement. The overall MBE subcontract participation goal includes the following subgoals, which have been established for this procurement:

Refer to Exhibit 1 for information on how goal setting was determined. Also, refer to Appendix 4 for information about the MBE or DBE program and goals.

VSBE

Subcontracting Goal:

N/A https://tel.meet/vvu-pcys-mmc?pin=5183930174630 https://tel.meet/vvu-pcys-mmc?pin=5183930174630

Page 4 of 31 IFB for Office of State Procurement

Procurement Method: A Contract will be awarded in accordance with the Competitive Sealed

Bidding method under COMAR 21.05.02.

Multiple or Alternate Bids:

Multiple or alternate Bids will not be accepted.

Contract Type:

Firm fixed price

Contract Duration:

Three-Year Base no renewal options.

Primary Place of Performance:

Edward F. Borgerding District Court Building 5800 Wabash Avenue, Baltimore, MD 21215

SBR Designation:

Yes

Federal Funding:

No

Page 5 of 31 IFB for Office of State Procurement

Table of Contents - IFB

Contents

1 Minimum Qualifications

1.1 Bidder Minimum Qualifications

2 Contractor Requirements: Scope of Work

2.1 Summary Statement

2.2 Background and Purpose

2.3 Contractor Responsibilities and Tasks

2.10 Supplemental Category of Work Requirements and Responsibilities

3. Department of Human Services (DHS) Hiring Agreement

4. Living Wage Requirements for Services & Facilities Maintenance Contracts

5. Standard Terms and Conditions

5.12 Contract Initiation Requirements

5.13 End of Contract Transition

5.14 Invoicing

5.15 Liquidated Damages

5.15.3 Problem Escalation Procedure

5.16 Work Orders

5.17 Payments by Electronic Funds Transfer

5.19 Prompt Payment Policy

5.20 Federal Funding Acknowledgement

5.21 Conflict of Interest Affidavit and Disclosure

5.22 Non-Disclosure Agreement

5.23 Maryland Healthy Working Families Act Requirements

5.24 The State of Maryland’s Commitment to Purchasing Environmentally Preferred Products and

Services (EPPs)

5.25 Insurance Requirements

6 Bid Submission Information and Instructions

6.1 eMaryland Marketplace Advantage (eMMA)

Page 6 of 31 IFB for Office of State Procurement

6.2 Electronic Means

6.3 Pre-Bid Conference

6.4 Questions

6.5 Bid Due (Closing) Date and Time

6.6 Receipt, Opening and Recording of Bids

6.7 Duration of Bids

6.8 Revisions to the IFB

6.9 Cancellations

6.10 Incurred Expenses

6.11 Protest/Disputes

6.12 Bidder Responsibilities

6.13 Acceptance of Terms and Conditions

6.14 Compliance with Laws/Arrearages

6.15 Verification of Registration and Tax Payment

6.16 False Statements

6.17 Confidentiality of Bids / Public Information Act Notice

6.18 Use of Bidder’s Form Not Binding on State

6.19 Attachments and Documents Required with the Bid (Table A)

6.20 Bid Delivery Instructions

6.21 Bid Evaluation Criteria and Award Basis

6.22 Tie Bids

6.23 Reciprocal Preference

6.24 Documents Required upon Notice of Recommendation for Contract Award (Table B)

7 IFB Appendices and Exhibits

7.1 Appendices (Table C)

7.2 Exhibits (Table D)

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1 Minimum Qualifications

1.1 Bidder Minimum Qualifications

The Bidder must document in its Bid that it satisfies the following Minimum Qualifications:

A. The successful Bidder must have a minimum of three (3) years of successful Janitorial service performance comparable in scope, type, size, magnitude, and complexity as required in the IFB.

B. The Bidder must provide references that can substantiate this experience timely upon the request of the Procurement Officer.

C. Please submit with the online bid response at least three (3) and no more than five (5) references of companies or organizations for which the bidder provided comparable scope, type, size, magnitude and complexity to those specified in these specifications. References must be for services provided within the past five (5) consecutive years. Each reference must include the following:

1. Name, address, email address, phone number and contact person

2. Name and location of reference

3. Term dates and length of contract

4. Size and type of facility (to include net square footage)

5. Type and complexity of services provided

6. Amount of janitorial personnel

7. Contract value

D. The Bidder shall provide with its Bid "Attachment L Reference Checks" with three references filled out.

THE REMAINDER OF THIS PAGE IS INTENTIONALLY LEFT BLANK.

Page 8 of 31 IFB for Office of State Procurement

2 Contractor Requirements: Scope of Work

2.1 Summary Statement

2.1.1 This Invitation for Bids (IFB) is issued to procure the goods or services, as specified in this Section

2, from a contract between the successful bidder(s) and the State of Maryland (“State”).The contract shall furnish all labor, equipment and supplies (except those specified in 2.2.7) to perform the daily, three times per week, weekly ,biweekly, semi-annual, and annual cleaning of the building in strict conformance with standards specified in the detailed specifications. All square footage amounts are approximate. It is the bidder’s responsibility to verify the accuracy of the square footage of the area listed. The on-site supervisor must be fluent in both written and spoken English. If an on-site supervisor fluent in both written and oral the contract The On-Site Supervisor must have the ability to fully speak and write English. Failure to provide an On-Site Supervisor who is proficient in both written and spoken English shall be a cause to consider the contract in default.

It is the State’s intention to obtain goods and services, as specified in this IFB, from a contract between the selected Bidder and the State.

2.1.2 This is a single award IFB See IFB Section 4.21 Bid Evaluation Criteria and Award Basis for more Contract award information.

A Contract award does not ensure a Contractor will receive all or any State business under the Contract.

2.1.3 The net cleanable square footage and counts of this facility are as follows:

2.1.4 Bidders are advised to take their own measurements and counts. All details on square footage and numbers of units are approximate. It is the responsibility of the bidder to verify the areas; sizes and quantities of all services off all surfaces and items listed above. Failure of the Contractor to verify all listed amounts shall not relieve the Contactors of the prices submitted in the Contractor’s bid.

2.1.5 The contractor must own or acquire, prior to the start date of the contract, all necessary commercially rated equipment for the proper performance of the contract.

Said equipment must be at the facility and be fully operational upon the start of the contract.

Description Square feet

Terrazzo Tile 11,710 (Estimated) lnlaid Tile 1,880(Estimated)

Resilient Tile 6,790 (Estimated)

Inlaid Tile 3,040

Carpeted floor surface 40,630 (Estimated)

Net Cleanable Square Feet 64,050 (Estimated)

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Description # of Units

Trash cans 300

Drinking fountains 5

Sq. ft. of glass 3,346 (Estimated)

Basins, urinals, toilets, and dispensers 120

Mats 15

Windows 175

Venetians Blinds 116 Light Fixtures 810

2.2 Background and Purpose

The State is issuing this solicitation for the purpose of providing janitorial services for the Edward F. Borgerding District Court Building located at 5800 Wabash Avenue, Baltimore, MD 21215, which is managed under the authority of the Department of General Services, Facilities Operations and Maintenance, an agency of the State of Maryland.

2.2.1 State Staff and Roles

A. Standard operating hours for the Edward F. Borgerding District Court Building are Monday through Friday 7:00 a.m. to 5:00 p.m. (the facility is open to the public at 8:00 a.m.).

B. The contract shall provide one (1) daytime janitor to work from 7:00a.m. to 3:30 p.m., Monday through Friday, except on state holidays.

C. The Contract shall also provide a minimum of three (3) janitorial personnel in additional to the On-Site Supervisor between the hours of 5:00 p.m. through 10:00p.m

D. With the exception of state holidays, janitorial services should be available

Monday through Friday. Prior consent is required from the Multi-Service Center Manager or his/her designee before conducting daily, weekly, bi-weekly, three-times-per-week, or semi-annual housekeeping activities, as well as on weekends and state holidays

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2.2.2 Other State Responsibilities

Service will not be required on the following holidays:

New Year’s Day Labor Day Birthday of Dr. Martin Luther King, Jr. Columbus Day Presidents’ Day Veterans’ Day Memorial Day Thanksgiving Day Juneteenth American Indian Heritage Day Independence Day Christmas Day

As well as all other additional days authorized by the Governor, plus all official general election holidays .

2.2.3 Work Scheduling

1. At least five (5) days prior to the contract starting date, the contractor shall submit in writing to the Contract Monitor name and phone number of the On-site Supervisor authorized to act for the Contractor in every detail for the janitorial cleaning services.

2. Prior to the commencement of the Contract, the Contract Monitor will confer with the Contractor to review the total specification requirements, total workload, and the cleaning methods proposed by the Contractor (See 3.2.11).

3. Prior to the commencement of the Contract, the Contractor will provide to the Contract Monitor a monthly schedule of performance for all daily, weekly, bi-weekly, three-times-per-week, semi-annual, and annual janitorial tasks.

2.2.4 Emergency Conditions

1. Should an emergency condition requiring immediate attention exist, (such as flooding of a particular section of the building), the Contractor shall divert his/her force or whatever part thereof as directed by the Building Manager as necessary from their normal assigned duties to meet the condition.

2. When these employees are no longer required for the special work, they shall be directed to return to their normal duties, and the Contractor shall not be penalized because the normal daily work, which otherwise would have been performed during the interval, has been neglected thereof as directed by the Building Manager as necessary from their normal assigned duties to meet the condition.

2.2.5 Building Closure

Whenever State employees are excused early as a result of heavy snow accumulation or hazardous conditions, the Contractor must make every reasonable effort to provide janitorial services, particularly if the occurrence is on a Friday or is the day preceding a

Page 11 of 31 IFB for Office of State Procurement holiday. Work should be performed during the holiday or weekend so that the building shall be cleaned prior to office hours on the following working day. Should the Contractor be unable to provide janitorial service to the building, he must notify the Contract Monitor that service will not be provided. The Contractor shall not receive payment for any daily tasks not performed as a result of the building being closed.

2.2.6 On-Site Supervisor

a. The Contractor shall provide for an On-Site Supervisor who will represent the Contractor in all matters concerning this Contract. The On-Site Supervisor must have at least two (2) years' experience with cleaning supervision for services of the type and size of these specifications herein.

b. The On-Site Supervisor must have the ability to fully speak and write English.

Failure to provide…shall be a cause to consider the contract in default.

c. The On-Site Supervisor shall start work at 4:30 p.m., Monday through Friday, and be available to the Contract Monitor, between the hours of 4:00 p.m. and 4:30 p.m.

when requested for the purpose of obtaining instructions or becoming informed about the deficiencies in the janitorial work or any other reason the Contract Monitor should wish to confer with the On-Site Supervisor.

d. Failure of the On-Site Supervisor to be present at any time janitorial work is performed under this contract, including weekends and holidays, excluding hours for the Day Porter (as provided in Section 2.2.7) will be considered a breach of contract and shall be caused to consider the contractor in default. If the On-site Supervisor is unavailable for any reason, the contractor must provide services in the same capacity as the On-site Supervisor in his/her absence.

e. The Contractor will provide the On-Site Supervisor with a copy of these detailed specifications and the appropriate schedules and standards.

f. The On-Site Supervisor is responsible for presenting to the Contract Monitor a schedule of dates and times when the semi-annual and tasks will be accomplished. The On-Site Supervisor is responsible for presenting to the Contract Monitor a schedule of dates and times when the add alternates (as provided in Section 2.4), if awarded, will be accomplished. This schedule is to be presented no later than thirty (30) calendar days following the first day of service under this Contract.

g. The On-site Supervisor shall provide a written report daily at the end of each day to include the task(s) and/or Add Alternates, Forms: all janitors' activity, work performed, supplies requested and used etc. fill out all forms requested by the Contract Monitor.

h. The On-Site Supervisor is accountable for the behavior of all contractor personnel assigned to this Contract.

2.2.7 Provisions for a Day Porter

a. The Contractor shall provide one (1) full-time Day Porter to perform janitorial tasks from 7:00 a.m. to 3:30 p.m., Monday through Friday, except on State holidays. Day Porter shall help with the upkeep of some building areas, such as

Page 12 of 31 IFB for Office of State Procurement lobby floors, executive offices, window ledges, cells, restrooms, and any other tasks that may be requested by the Contract Monitor during daytime hours.

b. The full-time Day Porter shall receive his or her instructions and job duties and supervision from the Contract Monitor and will not require the Contractor to be on-site when performing janitorial services. However, the Contractor shall inspect the Day Porter's work a minimum of one (1) time within a five (5) calendar day period, unless the Contract Monitor requests more frequent inspections.

c. The Contractor shall contact the Contract Monitor in advance if the Day Porter will not be reporting for duty during the hours defined above due to illness, vacation, or any other reason, scheduled or unscheduled.

d. The Contractor shall provide a replacement Day Porter during such absences that are familiar with the facility and the requirements of the Contract pertaining to the Day Porter’s responsibilities. If absences are unscheduled, the Contractor shall provide an adequate replacement Day Porter as described above within one

(1) hour of the regular start time. The replacement Day Porter must be familiar with the Contract specifications and must perform all tasks as required.

e. Failure of the Contractor to provide an adequate replacement for the Day Porter as described above shall be considered as a breach of contract and shall be cause to consider the Contractor in default.

f. Reductions for NO SHOW will apply to Day Porter and will be based on the amount of scheduled hours, times the hourly billing rate for the Day Porter.

2.2.8 Provision of Evening Janitorial Staff

a. The Contractor shall also provide a minimum of three (3) evening janitorial personnel in addition to the On-Site Supervisor between the hours of 5:00 p.m. and 10:00 p.m., Monday through Friday, except on State holidays. The evening janitorial staff shall perform daily, weekly, bi-weekly, three times-per-week, semi-annual, and annual janitorial tasks. These tasks shall be performed Monday through Friday and State holidays and weekends with the prior approval of the Contract Monitor. The Contractor shall provide the Contract Monitor a schedule of regular daily work hours for each evening janitor.

b. Failure of the Contractor to provide an adequate evening janitorial staff as described above shall be considered as a breach of contract and shall be cause to consider the Contractor in default.

2.2.9 Day Sign -In and Out of the Contract Employees

Failure of the Contractor to provide an adequate evening janitorial staff as described above shall be considered as a breach of contract and shall be cause to consider the Contractor in default.

2.2.10 Supplies Furnished by the Contractor

The State shall furnish all paper hand towels, toilet paper, and hand soap. These supplies

Page 13 of 31 IFB for Office of State Procurement shall be stocked in janitorial closets by State personnel. Records of usage of these supplies will be maintained by the State. The Contractor will be held accountable for any excessive usage of these supplies.

2.2.11 Work excluded from the Contract

a. All mechanical rooms, electrical rooms, any areas used exclusively for building maintenance, and any garage areas are excluded from the contract.

b. The State will provide normal office working facilities reasonably necessary for the

Contractor performance under the Contract.

2.3 Contractor Responsibilities and Tasks

The building must be cleaned at the frequency and to the standards as detailed in these specifications. The Contract Monitor shall determine whether the tasks have been performed, and that the performance is in accordance with the standards set forth in these specifications. Failure to perform a task or to perform a task to the specified standards will result in a reduction in the Contractor’s monthly invoice as indicated in Section

3.2.17 of these specifications. The Contractor may appeal the Contract Monitor’s determination in accordance with Section DISPUTE ARISING FROM REDUCTIONS:

2.3.1 Task: D-1 Empty trash cans and remove trash inside and out of the building

Frequency: Daily

Locations: Lobbies, General Offices, Executive Offices, Judges Chambers, Conferences Rooms, Court Rooms, Corridors, lounges, Rest Rooms and holding cells.

STANDARDS:

1. All trash receptacles located interior and exterior throughout the building are emptied.

2. All small loose trash is placed in large plastic bags and deposited in the dumpsters provided. Large plastic bags are closed and tied and are free from holes that would allow trash or liquids to escape and are deposited in the dumpster promptly.

3. This includes bags of paper for recycling and boxes placed for disposal.

4. Change trash can liners daily or as needed. Dumpster doors are left closed and latched.

5. All emptied trash cans have liners that are free of soil and stains caused by liquids, coffee grounds, cigarette ashes, food, garage, or any other substance that creates an odor or will adhere to other trash to the liner.

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1. All items marked as “trash” are removed, and boxes that are not recyclable are broken down prior to placement in the dumpster.

2.3.2 Task: D-2 Refill paper towels, toilet tissue, and liquid hand soap

Frequency: Daily

Locations: Restrooms (All restrooms throughout the building), Judges Chambers, Employee Lounges and holding cells.

STANDARDS:

1. All paper towel dispensers are filled to 3/4 capacity so paper towels are dispensed easily and correctly from the dispenser.

2. All toilet paper dispensers have at least 1/2 roll of toilet paper, and rolls are properly installed in dispensers.

3. All hand soap dispensers are filled to 3/4 capacity with the proper ratio of soap to water. That the soap dispenser has been accessed properly and the dispenser has been restored to proper operating condition.

Toilet paper only in holding cells.

2.3.3 Task: D-3 Clean and disinfect basins, toilets, urinals, and sanitary napkin depositories;

clean walls adjacent to the urinals and toilets and clean mirrors; and dust mop followed by wet mopping floors.

Frequency: Daily Locations: Restrooms, Judges Chambers, Holding cells, and throughout the building

1. Basins, countertops, stall doors, and plumbing are to be disinfected and free of stains, dirt, hair, smudges, smears, and water spots. Chrome fixtures or pipes shined.

2. Toilets, toilet seats, and urinals are to be disinfected and free of stains, dirt, hair, smudges, smears, water spots, encrustation, rust, and odor. The exteriors of sanitary napkin depositories are free of smudges, smears, dirt, film, rust, haze, and odor. Contents of depositories bagged in plastic bags, plastic bags tied and deposited in dumpsters.

3. All dirt, melting compounds, dust, and trash removed from floors.

4. No dirty water, cleaning solution, residue, or mop marks should be visible on floors or walls.

5. All corners and areas adjoining vertical walls shall be free of dirt dust, trash, dirty water residue, cleaning solution residue, and wax buildup

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2.3.4 Task: D-4 Clean Glass

Frequency: Daily

Locations: Entrances, main lobby, lobby areas and courtrooms

STANDARDS:

1. All water spots, dirt, smudges, smears, film and haze must be removed from the water fountain.

2. Stubborn stains shall be removed, and no damage is done to the surfaces or water fountains.

3. Disinfectants must be used on all surfaces where pathogens can collect and breed.

2.3.5 Task: D-5 Dust mop followed by wet mop all ceramic tiles, marble resin composite tile, and main lobby stairs on all floors throughout the building

Frequency: Daily

Locations: Main entrance and Lobby areas, including stairwell, lounges and seating areas, offices and storage areas, elevator tracks, and all floors throughout the building

STANDARDS:

1. All dirt, ice-melting compounds, spilled stains, dust, and trash shall be removed from floors.

2. No dirty water, cleaning solution residue, or mop marks shall be visible on floors.

3. All corners and areas adjoining vertical walls or stairs shall be free of dirt, dust, trash, dirty water residue, cleaning solution residue, and wax buildup.

4. Use an OP 2000 floor cleaner or equivalent (washing with a detergent that is completely neutral). DO NOT use commercial cleaning products, which contain salts, acids, and alkali. Use OP 2000 floor cleaner or an equivalent on marble resin composite.

5. Disinfectants must be used on all surfaces where pathogens can collect and breed.

2.3.6 Task: D-6 Vacuum carpeted areas and floor mats

Frequency: Daily

Locations: Judges’ chambers, general offices, executive offices, carpeted corridors, carpeted reception areas, lobbies, elevator floors and tracks, and all carpeted floors.

STANDARDS:

1. Carpets are to be free of all dirt, dust, paper clips, and small pieces of paper or other trash.

2. Furniture is to be returned to its original position.

3. All dirt, dust, and trash removed from floor mats.

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4. Floor mats returned to their original positions.

2.3.7 Task: D-7 Clean elevators

Frequency: Daily

Locations: All elevators in building

STANDARDS:

1. Clean any debris out of the elevator and tracks.

2. Damp mop/wet mop tile floors, and vacuum and spot clean carpeted floors.

3. Clean and polish all elevator surfaces (onboard handrails and button panels in each elevator car).

4. Floor mats returned to their original positions.

5. Disinfect elevator call buttons on each floor/level of the facility.

2.3.8 Task: W-1 Clean Glass and/or Mirrors

Frequency: Weekly

Locations: General offices, executive offices, chambers, lounges, courtrooms, and corridors, throughout the building.

STANDARDS:

1. Glass shall be free of smears, smudges, fingerprints and be uniform in appearance without residue or haze.

2.3.9 Task: BW-1 Spray buff all ceramic, marble, terrazzo, marble resin composite, tile, and vinyl on all floors throughout

Frequency: Bi-weekly

Locations: Lobbies, reception areas, corridors, lounges, stairwell landings, elevators, offices, storage areas, and all floors throughout the building.

STANDARDS:

1. Floors are to have an even gloss sheen, free of any buffing or swirl marks, and present a uniform appearance.

2. No wax residue or buildup in corners or areas of the floor, adjoining vertical walls, or stairs.

3. Floor mats shall be rolled up and set aside before buffing to prevent damage to mat edges and replaced when buffing is complete.

4. Floor stripping, refinishing, and carpet extraction must be scheduled during periods of minimum occupancy in order to support public health.

5. During and after stripping, floor scrubbing, and recoat operations, janitorial service staff must ventilate the area, preferably to the

Page 17 of 31 IFB for Office of State Procurement outside.

6. Use OP 2000 floor finish or equivalent (washing with a detergent that is completely neutral). Do not use commercial finish products which contain salt, acids, or alkalis for marble resin composite.

2.3.10 Task: BW-2 Dust all horizontal and vertical surfaces

Frequency: Bi-weekly

Locations: Judges’ chambers, general offices, executive offices, lobbies, corridors, lounges, conference rooms, all surfaces throughout the building.

STANDARDS:

1. All dust shall be removed from all horizontal and vertical surfaces in the above areas, including all windows ledges, desks, file cabinets, storage cabinets, wooden furniture, pictures, plaques, bulletin boards, etc., throughout the building.

2.3.11 Task: BW-3 Spot clean building surfaces

Frequency: Daily

Locations: Lobbies, general offices, executive offices, judges’ chambers, conference rooms, corridors, lounges’ restrooms, holding cells and all building surfaces.

STANDARDS:

1. All vinyl, painted, or ceramic tilt walls and restroom partitions shall be free of smudges, smears, and marks, dirt, fingerprints, or other soil,surfaces will be free of detergent residue, streaks, film or haze Disinfectants must be used on all surfaces where pathogens can collect and breed.

2.3.12 Task: BW-4 Spot clean lobby and courtroom furniture

Frequency: Bi-weekly

Locations: Lobbies, courtrooms, corridors, and lounge

STANDARDS:

1. All dirt, dust, smudges, smears, and fingerprints are removed from furniture. Furniture exhibits a clear shine free of residue or haze.

2.3.13 Task: W-1 Spot cleaning carpet stains

Frequency: Weekly

Locations: All carpeted areas

STANDARDS:

1. The carpet is to be free of stains, spots, or marks of any kind that can be removed by carpet cleaners.

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2.3.14 Task: TY-1 Strip and wax all tiles, Terrazzo, Composite floors for all restrooms and holding cells.

Frequency: Twice yearly

Locations: All Tile, Terrazzo, Composite, etc. all floors throughout the building.

STANDARDS:

1. All old wax shall be removed from tile, terrazzo, and composite floors.

2. All wax stripping solutions shall be removed from the floor and surrounding wall areas.

3. New wax applied three (3) even coats for a high gloss.

4. No traces of dirt or marks on tile surfaces.

5. Floors are to have an even-glossed sheen, free of any imperfection present a uniform appearance.

6. All furnishings displaced or removed shall be returned to their original locations.

7. Use OP 2000 Zip Strip and OP 2000 floor finish or equivalent (washing with a detergent that is completely neutral) DO NOT use commercial finish product which contains salts acids and alkali), On main lobby and 2nd floor hall.

8. Floor stripping, refinishing, and carpet extraction must be scheduled during periods of minimum occupancy in order to support public health.

9. During and after stripping, floor scrubbing, and recoat operations, janitorial service staff must ventilate the area, preferably to the outside.

2.4 Add Alternates

2.4.1 Add Alternate #1 Clean and shampoo carpeting

Frequency: Bi-Annual

Locations: All Carpeted areas of building

STANDARDS:

1. Carpets shall be extraction cleaned and shampooed according to manufacturers’ recommendations.

2. Carpet is to be free of all dirt, stains, shampoo residue, or other soil which can be removed through.

3. Carpet presents a uniform appearance.

4. Moveable furniture shall be moved for cleaning and shampooing and then is restored to its original position.

5. Unremovable furniture shall be protected to prevent saturation to prevent rust and mildew.

6. Carpet extraction must be scheduled during periods of minimum occupancy in order to support public health.

7. During and after carpet scrubbing, janitorial service staff must ventilate the area, preferably to the outside.

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2.4.2 Add Alternate #2 Clean all interior and exterior Windows and glass walls Frequency: Annually

Locations: All lighting fixtures throughout the building.

STANDARDS:

1. Screens removed from windows

2. Windows are free of dirt and streaks both inside and outside.

3. Glass presents a uniform appearance inside and outside.

4. Screens are hung correctly and returned to original position.

2.4.3 Add Alternate# 3 Clean all light fixtures

Frequency: Annually

Locations: Throughout the building

STANDARDS:

1. Interior reflectors free of dirt, dust and streaks.

2. Exterior diffuser or globes free of dirt, dust and streaks.

3. Fluorescent tubes cleaned and free of dirt, dust, and streaks.

4. Lighting fixtures reassembled to their proper operating condition.

2.4.4 Add Alternate #4 Clean Venetian Blinds

Frequency: Annually Locations: Throughout the building

STANDARDS:

I. Venetian Blind slats are free of dirt, dust and streaks.

2. Blinds are hung correctly and return to original position.

3. Windows and sills kept clean in the process

2.5 Conduct of Day Porters and Evening Janitors

Employees of the Contractor, while performing work under this Contract, shall not:

1. Remove any State property or personal property, equipment, monies, forms, or any other item from the building.

2. Engage in loud, boisterous behavior.

3. Play radios or sound amplification devices.

4. Be under the influence of alcohol or drugs:

5. Gamble.

6. Turn on or off or use any equipment other than the Contractors equipment.

7. Use any State telephone except a telephone designated by the building management for the purpose of business under this contract. The Contractor shall reimburse the State for any costs for misuse of telephones.

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8. Open any desk, file cabinet, or storage cabinet.

9. Consume any food or beverage, other than that brought with the employee purchased from vending machines, and only in areas designated by the building management.

10. Engage in horseplay.

11. Remove any article from desks.

12. Sleep or engage in inappropriate behavior.

13. Engage in long conversations with the security guards, employees or visitors.

14. Take photographs of the building or its contents.

15. Remove any documents, records, forms or paper of any kind which is not either in trash cans or clearly marked as trash.

16. Use any tobacco or tobacco products in any form.

17. Engage in any activity which is not in the best interest of the State or is otherwise detrimental to the performance of this contract.

18. Have any visitors, bring children to work, or bring any unauthorized individuals into the facility at any time.

19. Enter the facility during non-specified working hours without the prior knowledge and approval of the Multi-Service Center Manager or his/her designee.

20. All employees must be able to fully read, write, and speak English.

Should the State find any janitor undesirable under this Contract, the State shall immediately notify the Contractor’s representative verbally, followed by a written notification to the Contractor, that the particular janitor is undesirable.

The Contractor shall be responsible for the conduct of that janitor and liable for any action or inaction of that janitor while performing work under this Contract.

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2.6 Contractors Employees

1. All of the Contractor's employees must wear approved identification badges when in or on State property. The Contract Monitor shall periodically verify passes with employees.

2. The Contractor shall require all employees to wear company uniforms or work clothing for ready identification and assure that every employee is in the proper attire on the date an employee enters on duty. A below-waist work smock is acceptable. Any color or color combination as approved by the Contract Monitor may be used; however, the distinctive clothing shall be the same for all of the Contractor’s employees. Employees will be required to dress neatly commensurate with the tasks being performed.

3. Personnel employed by the Contractor shall be capable employees qualified in this type of work. The Contractor shall staff the building with trained and experienced cleaning personnel who will exhibit the capability to operate with a minimum of supervision. A fully qualified workforce shall be maintained throughout the period of this Contract. All personnel shall receive close and continuing first-line supervision.

4. The Contractor shall employ, at all times, the quantity and quality of supervision necessary for both effective and efficient management of cleaning operations.

The On-site Supervisor shall have an intimate knowledge of the various cleaning tasks, equipment, and materials so as to be able to both properly train and direct the janitor(s) in their individual tasks and to maintain and control an effective inspection and follow-up program.

A. The Contractor shall not hire State employees for work in State buildings.

B. Must be a US citizen or have a work visa.

C. Must speak and write English.

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2.7 Authorization for Access to Records and Documentation

Upon award of this Contract, the Contractor and applicant(s) of the Contractor that are to be assigned to this Contract shall present the following documentation to the Contract Monitor:

1. A signed Authorization for Access to Records and Documentation form is provided by the facility.

The applicant’s completed application

2. A copy of certification of the applicant(s) education requirements;

3. Reference check of applicant’s past employers;

4. The applicant(s) must pass the background check and meet the standards of the Department of General Services;

5. All applicant(s) will be interviewed by the Agency, Applicant(s) will not be interviewed if all of the above information is not received prior to the interview.

6. No employees of the Contractor shall be allowed at the facility without having completed background clearance through District Court.

2.8 Deduction for Non-performance or Failure to Meet Standards

The following reductions shall be used in adjusting the Contractor's invoice when the Contractor fails to perform any task required in these specifications or performs any task below the standards as required in these specifications.

1. First occurrence-written documentation notice from the Contract

Monitor to the Contractor.

2. Second occurrence-written documentation and deduction of 1/60th of the monthly invoice amount.

3. Third occurrence—written documentation and deduction of 1/30th of the monthly invoice amount.

4. Reductions for "No Shows" may be based on the normal number of

Contractor's personnel assigned to the building multiplied by the hours normally worked by the Contractor.

5. Reductions for below-standard work may be made if, after the second documented notification, the Contractor has not corrected the deficiency and State workers are assigned to perform the task.

Reductions will be based on the hourly wage rate of the State employee assigned to perform the task times the hour/hours required for State workers to perform the task.

6. Reductions for non-performance may be made if the task was not done and State workers have to be assigned immediately to perform the task. Reductions will be based on the hourly wage rate of the

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State employee assigned to perform the task times the hour/hours required for State workers to perform the task.

7. The referenced conditions (examples) may result in Termination of Contract for Default by the Procurement Officer.

2.9 Disputes arising from reductions

1. Should the Contractor dispute the validity of a reduction determination made by the Building Supervisor, he may appeal the reduction to the Contract Monitor within seven (7) calendar days of receiving notice of the reduction.

2. The Regional Manager will review the reduction and make a written determination as to its validity within seven (7) days of the receipt of the appeal from the Contractor.

3. Should the Contractor disagree with the decision of the Regional Manager, the Contractor may appeal the decision to the Assistant Secretary for Facilities Operations and Maintenance, Annapolis Public Buildings and Grounds, 29 St. John's Street, Annapolis, Maryland 21401, within seven (7) calendar days of the receipt of the Contract Monitor decision.

4. The Assistant Secretary for Facilities Operations and Maintenance shall review all documentation, evidence, and arguments of the Contractor and the Building Supervisor and make a written determination as to the validity of the reduction within seven (7) days of receiving the appeal from the Contractor.

2.10 Supplemental Category of Work Requirements and Responsibilities

2.10.1 Supplies, materials, equipment and utilities supplies by Contractor:

1. All housekeeping supplies in support of this Contract are to be compliant with the

Maryland Green Purchasing Committee's Specifications for Environmentally Preferable Janitorial Supplies. Any of the supplies that are manufactured, re-manufactured, or assembled by Blind Industries and Services of Maryland (BISM) must be purchased through their program, to the extent the items are available.

The Contractor shall anticipate a potential annual CPI increase, not to exceed 5%, in these prices for each year of the contract term, including any options. Attached is a price list and product description. Additional information may be obtained from BISM directly by calling Tom Owens at (410) 737-2647. As this is a mandatory requirement, failure to comply will be considered a contract default. A copy of the Contract will be provided to BISM for follow-up.

2. Furnish all supplies and materials for the performance of the work under this contract. Fifteen days prior to the starting date of this Contract, the Contractor must submit to the Contract Monitor a list giving the brand name, manufacturer, material safety data sheets, and intended use of each of the supplies and materials

Page 24 of 31 IFB for Office of State Procurement that it proposes to use in the performance of the work. The Contractor shall not use any material or supplies which the Contract Monitor determines would be unsuitable for the purpose, or harmful to the surfaces to which applied, or to any other part of the building, its contents, or equipment.

See the https://dgs.maryland.gov/Pages/GreenPurchasing/Resources/Specifications.aspx associated with this solicitation.

2.11 Security Requirements

2.11.1 Employee Identification

1. Each person who is an employee or agent of the Contractor or subcontractor shall always display his or her company ID badge while on State premises. Upon request of authorized State personnel, each employee or agent shall provide additional photo identification.

2. At all times at any facility, the Contractor's personnel shall cooperate with State site requirements that include but are not limited to being prepared to be always escorted, providing information for badge issuance, and always wearing the badge in a visual location.

2.11.2 Criminal Background Check

1. The Contractor shall obtain from each prospective employee a signed statement permitting a criminal background check. The Contractor shall secure at its own expense a Maryland State Police and/or FBl background check and shall provide the Contract Monitor with completed checks on all new employees prior to assignment. The Contractor may not assign an employee with a criminal record unless prior written approval is obtained from the Contract Monitor.

3. Department of Human Services (DHS) Hiring Agreement

All Bidders/Offerors are advised that if a Contract is awarded as a result of this solicitation, the successful Bidder/Offeror will be required to complete a DHS Hiring Agreement. A copy of this Agreement is included as Attachment U. This Agreement must be provided within five (5) Business Days of notification of recommended award.

https://dgs.maryland.gov/Pages/GreenPurchasing/Resources/Specifications.aspx

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4. Living Wage Requirements for Services & Facilities Maintenance Contracts

The resulting Contract for this procurement has been determined to be a Tier 1.

I. The following Living Wage Requirements apply to the resulting Contract:

A. Maryland law requires that contractors meeting certain conditions pay a living wage to covered employees on State service contracts over $100,000. Maryland Code Ann., State Finance and Procurement Article, § 18-101 et al. The Commissioner of Labor and Industry at the Department of Labor requires that a contractor subject to the Living Wage law submit payroll records for covered employees and a signed statement indicating that it paid a living wage to covered employees; or file a request to the Commissioner of Labor and Industry for a waiver from Living Wage reporting requirements. See COMAR 21.11.10.05.

B. If subject to the Living Wage law, Contractor agrees that it will abide by all Living Wage law requirements, including but not limited to reporting requirements in COMAR

21.11.10.05. Contractor understands that failure of Contractor to provide such documents is a material breach of the terms and conditions and may result in Contract termination, disqualification by the State from participating in State contracts, and other sanctions.

Information pertaining to reporting obligations may be found by going to the Maryland Department of Labor website http://www.dllr.state.md.us/labor/prev/livingwage.shtml.

C. Additional information regarding the State’s living wage requirement is contained in Attachment G. Bidders/Offerors must complete and submit the Maryland Living Wage Requirements Affidavit of Agreement (Attachment G) with their Bid/Proposal. If the Bidder/Offeror fails to complete and submit the required documentation, the State may determine the Bidder/Offeror to not be responsible under State law.

D. Contractors and subcontractors subject to the Living Wage Law shall pay each covered employee at least the minimum amount set by law for the applicable Tier area or the State or County minimum wage, whichever is higher. The applicable Living Wage rate is determined by whether a majority of services take place in a Tier 1 Area or Tier 2 Area of the State.

1). The Tier 1 Area includes Montgomery, Prince George’s, Howard, Anne Arundel and Baltimore Counties, and Baltimore City.

2). (a) In the event that the employees who perform the services are not located in the State, the head of the unit responsible for a State Contract pursuant to §18-102(d) of the State Finance and Procurement Article shall assign the tier based upon where the recipients of the services are located.

(b) If the Contractor provides more than 50% of the services from an out-of-State location, the head of the unit responsible for a State contract will determine the wage tier based on where the majority of the service

Page 26 of 31 IFB for Office of State Procurement recipients are located. See COMAR 21.11.10.07.

E. The Contract will be determined to be a Tier 1 Contract or a Tier 2 Contract depending on the location(s) from which the Contractor provides 50% or more of the services. The Bidder/Offeror must identify in its Bid/Proposal the location(s) from which services will be provided, including the location(s) from which 50% or more of the Contract services will be provided.

1). If the Contractor provides 50% or more of the services from a location(s) in a

Tier 1 jurisdiction(s), the Contract will be a Tier 1 Contract.

F. The Bidder/Offeror shall identify in the Bid/Proposal the location where services will be provided.

G. NOTE: The Living Wage may change annually, however, the Contract price will not change due to a change in the Living Wage rate or a change in the State minimum wage.

The Contractor shall be responsible for any wage/rate increase during the term of the Contract and such increase may not be passed on to the State.

See Attachment G. Maryland Living Wage Requirements Affidavit of Agreement to complete the Affidavit and submit with the Bid or Proposal.

II. Other Living Wage Requirements:

A. This contract is subject to the Living Wage requirements under Md. Code Ann., State Finance and Procurement Article, Title 18, and the regulations proposed by the Commissioner of Labor and Industry (Commissioner). The Living Wage generally applies to a Contractor or subcontractor who performs work on a State contract for services that is valued at $100,000 or more. An employee is subject to the Living Wage: if the employee spends at least one-half of the employee’s time during any workweek on the contract for services; if he/she is at least 18 years old or will turn 18 during the duration of the contract; if the employee works at least 13 consecutive weeks on the State Contract and during that period works full time

B. The Living Wage Law does not apply to:

(1) A contractor who:

(a) Has a State contract for services valued at less than $100,000, or

(b) Employs 10 or fewer employees and has a State contract for services valued at less than $500,000.

(2) A subcontractor who:

(a) Performs work on a State contract for services valued at less than $100,000,

(b) Employs 10 or fewer employees and performs work on a State contract for services valued at less than $500,000, or

(c) Performs work on a contract that is not covered by the Living Wage Law.

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(3) Service contracts for the following:

(a) Services with a public service company;

(b) Services with a nonprofit organization;

(c) Services between units in the Executive Branch of the State government; or

(d) Services between a unit and a County or Baltimore City.

C. If the Unit responsible for the State contract for services determines that application of the Living Wage would conflict with any applicable Federal program, the Living Wage does not apply to the contract or program.

D. A contractor is prohibited from splitting or subdividing a State contract for services, paying an employee through a third party, or treating an employee as an independent Contractor or assigning work to employees to avoid the imposition of any of the requirements of Md. Code Ann., State Finance and Procurement Article, Title 18.

E.