DCR 841 Touch-free Parking in Parks Answers to vendor Questions.docx

1. The RFR states that an attachment named "2021 Parking Rev Collection Schedule" will be provided. When will this be posted to Comquesmbuys? Will appx space count of each paid parking facility be included in this document?

The 2021 Parking Rev Collection Schedule along with supporting documents are posted.

2. Are paystations located at every one of the 53 Parking facilites or do dome locations not have equipment?

Pay stations are located at a limited number of DCR facilities. Please see document titled “Aprox. Fee Parking Space Total” for a comprehensive list of properties that utilize pay stations. Hand collection is used at non-pay station facilities.

3. Does the DCR plan on replacing the reserve america annual pass system or are they looking for additional options?

DCR is interested in obtaining bids from qualified vendors for revenue collection services including the current annual pass system.

4. Would the Agency consider a replacement of Passport as the Agency’s enforcement system if the combined system proposed is proven to be a more advantageous solution?

DCR does not wish to change the current enforcement provider.

5. Please identify the specific rate codes and time restrictions logic in regards to Support different hours of operation, rate codes and time restrictions? on page 16 under section 3.3.2 Design Requirements.

Please refer to the document titled “2021 Parking Revenue Schedule_3.3.21” for rates and hours of operation.

6. Do you wish to utilize the Commonwealth’s SAML provided for authentication of agency personnel, or would you prefer to utilize the vendor’s authentication protocol?

Pending

7. In section 3.3.9 Mobile Payment, would the Agency consider a progressive web application rather than a native application?

DCR prefers a native app, however, we are open to using a progressive web application.

8. Would the DCR consider an extension of the proposal submission deadline for Vendors to submit the most comprehensive response possible?

We have extended the proposal due date to April 5, 2021.

9. Does the DCR want vendors to submit separate documents for the cost estimates v the cost proposal or can both sections be addresses in a single document? Section 3.2 Costs Estimates asks for" The Vendor will provide a detailed estimate of prices and costs for each task, including sub-task itemizations, described in the 3.3.9 STATEMENT OF WORK (SOW) REQUIREMENTS." However a section labeled Cost Proposal under Section 3.3.2 mentioned vendors must submit a separate cost proposal outlining all costs associated with a successful implementation.

Vendors may submit cost estimates and cost proposal in one document on condition that each section is clearly labeled.

10. What are the ADA Compliant requirements?

Accessibility requirements can be found in section 3.4.3. Additionally, Vendors may consult the Web Content Accessibility Guidelines (WCAG) 2.0.

11. What CC Merchant processor will be used?

The list of approved merchant processors can be found using the links below.

https://www.mass.gov/doc/prf59designatedosc/download https://www.mass.gov/doc/prf59adesignatedosc/download

12. Is it the Agency’s expectation to own all data stored in the proposed solution?

Pending

13. Does the IVR need to be Bilingual? Press one for Spanish press one for English etc.?

A bilingual option is not required for the IVR system.